mattf
581f866a12
small fix for real-time report options.php issue
...
git-svn-id: svn://192.168.202.10@3719 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-24 15:24:02 +00:00
mattf
34e05e05f1
small fix for display bug in real-time report
...
git-svn-id: svn://192.168.202.10@3718 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-24 14:17:05 +00:00
mattf
9787f17d2a
Header fixes and no-records output for latency report
...
git-svn-id: svn://192.168.202.10@3717 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-22 12:21:14 +00:00
mattf
de02fe24dc
Fix for QC issue #1352
...
git-svn-id: svn://192.168.202.10@3716 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 21:41:10 +00:00
mattf
d149501b8b
Added RS_UGlatencyRESTRICT vicidial/options.php setting
...
git-svn-id: svn://192.168.202.10@3715 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 20:50:09 +00:00
mattf
c80a7d5edc
Added check for date directory before creating it in AST_VDsales_export.pl script
...
git-svn-id: svn://192.168.202.10@3714 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 20:22:56 +00:00
mattf
cad4340e6c
small fix for last commit
...
git-svn-id: svn://192.168.202.10@3713 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 16:45:29 +00:00
mattf
bf3d05eca2
Added agent screen latency logging, viewable in the Real-Time Report and
...
the new Agent Latency Report.
git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf
75a9acfa5d
Added "email_display_name" as a container option for the email sender in dispo_send_email.php
...
git-svn-id: svn://192.168.202.10@3711 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 00:06:30 +00:00
mattf
30ac722e81
fix for last commit
...
git-svn-id: svn://192.168.202.10@3710 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 20:00:06 +00:00
mattf
f34efc1799
Added dial_override_limit agc/options.php setting
...
Added vicidial_user_dial_log logging, and rate limiting
git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 19:55:12 +00:00
mattf
37cb565f15
Added astguiclient_disabled agc/options.php setting, disabled by default
...
git-svn-id: svn://192.168.202.10@3708 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 14:13:01 +00:00
mattf
16375cc824
Changed LogiNCamPaigns to require user auth for campaign list in vdc_db_query.php
...
Added --reset-stuck-leads option to AST_flush_DBqueue.pl
git-svn-id: svn://192.168.202.10@3707 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 12:54:53 +00:00
mattf
58aa725799
Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
...
git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-14 12:56:42 +00:00
mattf
865ca9f178
Fix for send_notification user group permissions
...
git-svn-id: svn://192.168.202.10@3705 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 23:58:17 +00:00
mattf
ebfed832d6
Added send_notification Agent-API function
...
git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf
607009dd64
Added VERM report links to main admin Reports page
...
Fix for input variable filter issue
Added include_sales_in_TPD_report option in Team Performance Detail report
git-svn-id: svn://192.168.202.10@3703 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-07 22:42:50 +00:00
mattf
0b4592c2fb
Fix for issue #1458
...
git-svn-id: svn://192.168.202.10@3702 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-01 01:56:15 +00:00
mattf
de039659e9
Fix for webphone_settings issue #1451
...
git-svn-id: svn://192.168.202.10@3701 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-13 02:18:37 +00:00
mattf
efd8878b52
Small doc updates to last commit
...
git-svn-id: svn://192.168.202.10@3700 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 19:56:48 +00:00
mattf
92d80cf587
Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
...
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.
git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf
eab35a726b
doc update for last commit
...
git-svn-id: svn://192.168.202.10@3698 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-08 23:01:08 +00:00
mattf
6de39f95ea
Fix for update_lead list-restrict phone number update issue in Non-Agent API
...
git-svn-id: svn://192.168.202.10@3697 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-08 23:00:22 +00:00
mattf
c04185cb65
Added option to show customer phone code to Real-Time Report
...
git-svn-id: svn://192.168.202.10@3696 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-08 18:40:52 +00:00
mattf
3dba8cd793
Small fix for closer calls DID display, Issue #1447 in the admin_modify_lead.php script
...
git-svn-id: svn://192.168.202.10@3695 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:28:18 +00:00
mattf
a5219368a9
Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448
...
git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:05:28 +00:00
mattf
f24a594276
Added 20Hz_tone browser sound, Issue #1448
...
git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-06 18:45:24 +00:00
mattf
d44e876772
Fix for AgentHangupCallRoute on ringing calls in vicidial.php
...
Update to docs
git-svn-id: svn://192.168.202.10@3692 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-04 13:24:13 +00:00
mattf
3db0c0196d
Fix for bug in ConfBridge vicidial.php patch file
...
git-svn-id: svn://192.168.202.10@3691 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-28 13:36:48 +00:00
mattf
ea20d8089f
small fixes to last commit
...
git-svn-id: svn://192.168.202.10@3690 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-27 20:50:07 +00:00
mattf
70e9be89a4
Updates for VERM in the admin web screens
...
git-svn-id: svn://192.168.202.10@3689 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-27 16:55:00 +00:00
mattf
6499c0adf0
Fix for enhanced_disconnect_logging=3 issue in AST_VDauto_dial.pl
...
git-svn-id: svn://192.168.202.10@3688 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-23 13:27:49 +00:00
mattf
4a6346e068
updates to browser throttling doc
...
git-svn-id: svn://192.168.202.10@3687 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-21 16:23:45 +00:00
mattf
b523754914
Fix for In-Group manual dial logging issue in the agent screen.
...
git-svn-id: svn://192.168.202.10@3686 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-21 05:42:32 +00:00
mattf
b66fb656c6
Small change for backup script
...
git-svn-id: svn://192.168.202.10@3685 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-17 12:51:18 +00:00
mattf
9f76027312
Fix for AGENTDIRECT No-Agent Call URL calls, Issue #1396
...
git-svn-id: svn://192.168.202.10@3684 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-15 21:01:01 +00:00
mattf
a541692ddc
update of table categories in ADMIN_backup.pl script
...
git-svn-id: svn://192.168.202.10@3683 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-15 20:11:31 +00:00
mattf
12db1e7ab3
Added admin_listloader_fifth_gen.php for beta testing
...
Added MULTI_VICIDIAL_lead_file_PRreplace.txt for testing
git-svn-id: svn://192.168.202.10@3682 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-11 03:39:45 +00:00
mattf
fba2bb004d
Small fix for ignore_group_on_search issue in admin_modify_lead.php
...
git-svn-id: svn://192.168.202.10@3681 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-06 02:36:29 +00:00
mattf
a954a7815e
Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List
...
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-04 21:27:58 +00:00
mattf
814cb3e116
Added more help text for several In-Group settings
...
git-svn-id: svn://192.168.202.10@3679 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-02 13:10:51 +00:00
mattf
28911bd5a2
Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info.
...
git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-01 13:26:56 +00:00
mattf
f0c47bab96
Added filtering of 3-way number to dial to remove non-diable characters in vicidial.php
...
git-svn-id: svn://192.168.202.10@3677 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-31 13:27:46 +00:00
mattf
6b52198955
small changes to the reset_agent_pass_email.php script
...
git-svn-id: svn://192.168.202.10@3676 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-24 03:09:24 +00:00
mattf
01caaebec6
Added reset_password option to update_user Non-Agent API function
...
Added new reset_agent_pass_email.php script
git-svn-id: svn://192.168.202.10@3675 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-23 05:07:40 +00:00
mattf
a1a8f0f9f2
Added CAMPDTO dialplan variable for ^DC 3-way agent screen calls in FastAGI_log.pl script
...
git-svn-id: svn://192.168.202.10@3674 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-20 20:58:55 +00:00
mattf
95f87d6782
Added response logging for manual dial outbound calls in Call Menu IVRs
...
git-svn-id: svn://192.168.202.10@3673 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 22:36:34 +00:00
mattf
f53bfb3887
Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call.
...
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.
git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 21:25:08 +00:00
mattf
fe75c3b8d4
Fix for admin logging in AST_settings_container_SQL.pl
...
Added --khomp-enable CLI flag to install.pl
git-svn-id: svn://192.168.202.10@3671 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-18 03:27:26 +00:00
mattf
218f18d803
Added --filedate-calldate option to AST_VDsales_export scripts
...
git-svn-id: svn://192.168.202.10@3670 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-15 21:04:23 +00:00