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9eafb50667df967ffe7d8a7a16b833e062f5ca48
Commit Graph
178 Commits
Author SHA1 Message Date
mattf 9eafb50667 Added agent_hide_hangup system and campaign settings 
git-svn-id: svn://192.168.202.10@3565 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-18 01:02:53 +00:00
mattf 01a3360302 Added more logging of dial alerts, force PauseCode MDSKIP when skipping previewed lead in vicidial.php 
Added pause_max_url campaign feature
Updated CALL_URL_FEATURES.txt doc

git-svn-id: svn://192.168.202.10@3561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-13 14:24:13 +00:00
mattf dd66ba053d Added audio_store_GSM_allowed vicidial/options.php setting. Disabled GSM file uploads to the Audio Store by default. 
Disabled the PLAY link in the Audio Store for BAD FORMAT WAV files.
Added User setting to allow download of bad format WAV files.

git-svn-id: svn://192.168.202.10@3554 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-20 15:07:19 +00:00
mattf eea37f1fbc Added auto_alt_threshold option for campaigns and override option for lists 
git-svn-id: svn://192.168.202.10@3553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-19 21:03:28 +00:00
mattf 267f8015c2 Added some new User Group settings 
git-svn-id: svn://192.168.202.10@3546 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-12-16 14:29:11 +00:00
mattf 78136bc0e2 Added User Location to the Modify User page. Also added Queue Groups Admin pages, allowing you to define multiple campaigns and/or in-groups in a single Queue Group to be used in some reports. 
git-svn-id: svn://192.168.202.10@3543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-12-09 06:42:28 +00:00
mattf 7c2df7c241 Added MIN LENGTH to the Dispo Call URL ALT admin screen, allowing for a minimum call time threshold before a Dispo Call URL will trigger. 
git-svn-id: svn://192.168.202.10@3539 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-18 03:29:56 +00:00
mattf ed3335e3b8 Added In-Group in_queue_nanque options 
Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc

git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-08 03:54:53 +00:00
mattf 75752f6c53 Added 'Agent In-Call Tally Seconds Threshold' campaign setting, to better handle dialing volume on campaigns with long agent talk time. 
git-svn-id: svn://192.168.202.10@3531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-10-22 17:53:13 +00:00
mattf b413c8c8a8 Added populate_lead_owner in-group option 
git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-12 00:44:38 +00:00
mattf 3def899218 Added new OWNERCUSTOMx handle methods for DID and Call Menu options 
git-svn-id: svn://192.168.202.10@3516 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-08 22:13:40 +00:00
mattf 80aa8c0657 PHP security fixes. 
Added NONE for campaigns in inbound forecasting report
Fix for Issue #1324, new DB index

git-svn-id: svn://192.168.202.10@3509 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-29 03:28:38 +00:00
mattf 77aa33a477 Added PJSIP support for Asterisk 16 
git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-27 14:36:09 +00:00
mattf cfe17d57fd Added vicidial_inbound_caller_codes logging to inbound call routing script 
git-svn-id: svn://192.168.202.10@3495 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-19 12:38:48 +00:00
mattf 5223df0071 Added CID Group Failover campaign setting(cid_group_id_two) 
git-svn-id: svn://192.168.202.10@3489 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-01 00:38:51 +00:00
mattf 8fbb6fb44d Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc. 
git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-16 05:49:21 +00:00
mattf 2f04e8f768 Added User override for campaign manual_dial_filter setting 
git-svn-id: svn://192.168.202.10@3472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-05 15:00:49 +00:00
mattf 346ce6002d Added Transfer No Dispo campaign setting, allowing for transferred calls to not not immediately show the disposition panel on the agent screen. 
git-svn-id: svn://192.168.202.10@3470 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-02 14:22:01 +00:00
mattf 062d318dc0 Update to DB schema for new Asteirsk 16 code 
git-svn-id: svn://192.168.202.10@3458 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-17 20:00:47 +00:00
mattf c78a9e8d5d Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features 
git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-09 16:49:24 +00:00
mattf 5bb660115d Added TILTX features for pre-carrier call filtering 
git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-06 14:08:45 +00:00
mattf 04fa201cad Added mohsuggest phone config option for SIP and IAX phones 
Added new option/layout to agc/alt_display.php

git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-29 21:02:47 +00:00
mattf 65e117617a Added calls_inqueue_count_ campaign options 
git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-26 15:05:26 +00:00
mattf 5b1a9ff87d Added more screen labels for non-form fields 
git-svn-id: svn://192.168.202.10@3428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-22 02:26:19 +00:00
mattf 25ceb7a306 Added calls_waiting_vl_ campaign options to add optional lead columns to the agent screen Calls In Queue panel 
git-svn-id: svn://192.168.202.10@3425 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-17 16:02:27 +00:00
mattf 2f1319014b Added Event handlers for new manager events, updates to the listen script 
git-svn-id: svn://192.168.202.10@3422 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-08 14:35:22 +00:00
mattf cdef190fd2 Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource for the agent screen 
git-svn-id: svn://192.168.202.10@3407 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-28 02:49:24 +00:00
mattf 85cf58aba7 Added populate_lead_comments in-group option, Issue #1229 
git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-26 02:48:36 +00:00
mattf 2cfd57bf23 Added leave_3way_start_recording campaign options 
git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-25 02:14:25 +00:00
mattf eaaf68e4b8 Added checking of .wav files for asterisk-compatible format in Audio Store 
Added display of bad wav file formats on sounds_list Non-Agent API function

git-svn-id: svn://192.168.202.10@3398 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-22 16:52:40 +00:00
mattf 5911bbe72d Added QC Scorecard presets with recording timestamps 
git-svn-id: svn://192.168.202.10@3393 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-20 00:40:56 +00:00
mattf d3eea512f7 Added system settings for agent_hidden_sound and added more browser_alert_sounds 
Added agent screen visibility logging and Agent Hidden Browser Sounds

git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-18 06:49:09 +00:00
mattf 1e9f26353b Added clear_form campaign option, Issue #1179 
git-svn-id: svn://192.168.202.10@3383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-15 21:54:03 +00:00
mattf 87a157d955 Added more enhanced_disconnect_logging options in System Settings 
git-svn-id: svn://192.168.202.10@3378 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-14 15:01:50 +00:00
mattf 4f0a045e17 Added Two-Factor Authentication system, Added mobile_number to User Modify screen 
Added BUTTON field type to custom list fields

git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-12 19:09:12 +00:00
mattf 7e091e5d0c Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility 
git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-09 21:45:15 +00:00
mattf baa3b82785 Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php 
Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script

git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-06 09:47:51 +00:00
mattf 05452d2883 Added SOURCESELECT Custom Field Type 
Added ability to calculate basic Math functions in SCRIPT custom field types

git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-02-11 23:43:56 +00:00
mattf 5b91f0dae7 Added more logging, debug code and fixes for SHARED agent campaigns 
git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-02-08 06:16:36 +00:00
mattf 4babb9e0ba Added Agent Search Method override options for campaigns and in-groups. 
git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-07 20:40:57 +00:00
mattf de71e25392 Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information. 
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-02 22:05:07 +00:00
mattf 8f5a7d14da Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button. 
git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-02 02:24:19 +00:00
mattf 13848308b8 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not. 
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-24 05:24:25 +00:00
mattf 0ff02d9165 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading. 
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 20:16:00 +00:00
mattf efa3b3796a Added caching of parked call stats 
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-08 17:40:58 +00:00
mattf 91bfd5155d Added No-Agent No-Queue Delay option for in-groups 
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-02 04:52:56 +00:00
mattf 954f2ba407 Added pause_max_exceptions campaign feature 
Fixed issue #1235

git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 16:30:04 +00:00
mattf 0d22dcadd7 Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader. 
Fixed issue with Team Performance Detail report

git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 00:51:56 +00:00
mattf 4db26c22fd small fix to last commit 
git-svn-id: svn://192.168.202.10@3294 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-14 12:49:41 +00:00
mattf b16effe05d Added UNSELECTED options for campaign alt_number_dialing 
git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-13 12:25:44 +00:00