Commit Graph
50 Commits
Author SHA1 Message Date
mattf b0be132731 Added servers option to auto-restart Asterisk, turned off by default
Fixed several missing DB finish functions on perl scripts

git-svn-id: svn://192.168.202.10@2043 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-11-22 22:48:40 +00:00
mattf 169e821e3b Changed auto-terminate vars to one day so it can restart for systems that don't reboot nightly in the AST_VDremote_agents.pl script
git-svn-id: svn://192.168.202.10@1942 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-23 00:00:00 +00:00
mattf bacbd2104d Fix for issue #601, reported by Acidshock
git-svn-id: svn://192.168.202.10@1888 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:32:29 +00:00
mattf cce03d663f Added campaign option to check the hopper for duplicate vendor_lead_code
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf 6b7b7374f4 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign.
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-02 18:51:29 +00:00
mattf a36201e9c6 Changed survey audio files to allow for multiple files with pipe delimiter
small fix for remote agent inbound routing

git-svn-id: svn://192.168.202.10@1739 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-10 20:20:27 +00:00
mattf ed95c85bb8 Added ability to chose the type of callerid sent for inbound ring-agent calls in the in-group: GENERIC, INGROUP, CUSTOMER PHONE and combos.
Added NA Call URL feature to campaigns and in-groups, works like dispo call url but only for non-agent handled calls like DROP, NA, etc...
Changed MULTI_LEAD Auto-Alt-Dial to use Auto-Alt-Dial Statuses set in the campaign automatically, you may need to add auto-alt-statuses
Added a check to admin.php to prevent submission of campaign and in-group changes before the entire form loads
Added call_id as a script and url variable
Added debug logging of dispo/start/add-lead/no-agent URL submissions to a database table

git-svn-id: svn://192.168.202.10@1706 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-02 05:49:37 +00:00
mattf b1bc4708c1 Added last_inbound_call_time and last_inbound_call_finish Next Agent Call routing options to in-groups
git-svn-id: svn://192.168.202.10@1689 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-07-07 18:22:51 +00:00
mattf a27fb4288f Added queuemetrics_pe_phone_append option
git-svn-id: svn://192.168.202.10@1682 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-06-27 05:03:56 +00:00
mattf c631aaf556 Added on-hook phone agent features for inbound calls
Added ring_all Next-Agent-Call feature for inbound calls
  see UPGRADE doc for more details

git-svn-id: svn://192.168.202.10@1611 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-04 15:36:10 +00:00
mattf 871aecd201 Several fixes and small changes to QM queue_log logging
Added phone alias load balance login server twin validation option
Raising the input limit on most URL admin fields to 2000 characters

git-svn-id: svn://192.168.202.10@1609 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-25 05:50:23 +00:00
mattf fa2b47558b Small query fix for systems with large queue_log table
git-svn-id: svn://192.168.202.10@1594 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-24 16:47:05 +00:00
mattf 7d58e0e347 Added List Order randomize feature
Added two new QM options in System Settings

git-svn-id: svn://192.168.202.10@1585 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-09 17:07:15 +00:00
mattf c3ac445a1f Added ADDMEMBER queue_log logging option to System Settings, and added CALLERONHOLD entries to queue_log when customer is on park.
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.

git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-08 06:27:05 +00:00
mattf b3f82912e5 Added "Add Lead URL" feature to in-groups, it will send a web get out as soon as a lead is created by the inbound process.
Added custom fields export to the ALL-LISTS function of the lists download script

git-svn-id: svn://192.168.202.10@1531 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-30 01:11:02 +00:00
mattf 8f5f0faba6 Added function for start_call_url to work with remote agents
git-svn-id: svn://192.168.202.10@1453 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-22 15:25:32 +00:00
mattf 17804fd3b7 Added TTS voice as a web-configurable field defined per TTS entry
git-svn-id: svn://192.168.202.10@1452 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-22 03:55:26 +00:00
mattf f7256f83ed fixed multi-server remote agent issue
added agent screen resolution change utility for ubuntu

git-svn-id: svn://192.168.202.10@1438 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-24 20:00:00 +00:00
mattf 0c8dd9ef12 added remote agent extension groups feature
git-svn-id: svn://192.168.202.10@1379 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-20 15:33:40 +00:00
mattf 57d8c45a38 Added queuemetrics_loginout option in system settings
git-svn-id: svn://192.168.202.10@1364 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-09 11:31:41 +00:00
mattf b11ff67093 Fixing of issues with blended campaigns and outbound autodialing
git-svn-id: svn://192.168.202.10@1264 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-25 01:34:52 +00:00
mattf b6ddbe90cc - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-09 07:56:44 +00:00
mattf 36da02751c Added ability to use Remote Agents with all inbound next-agent-call settings
Added ability to use DNCC and DNCL as Auto-Alt-Dial statuses
Fixed DNC scrubbing under some auto-alt-dial circumstances
Other small bug fixes

git-svn-id: svn://192.168.202.10@1245 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-10-20 10:03:39 +00:00
mattf 8ab2246ece Added names to select list on the outbound report
Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes

git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-08 07:33:46 +00:00
mattf e475bbe2ab remote agent DROP status fix
italian translation build update

git-svn-id: svn://192.168.202.10@990 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-26 16:57:13 +00:00
mattf a56f936c1b logging fixes and queue_log fixes
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-20 08:06:16 +00:00
mattf baa8d8dd84 fixed issues with remote agent pl script
added hangup for left 3way vicidial_conferences in conf_update script

git-svn-id: svn://192.168.202.10@958 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-09 14:11:56 +00:00
mattf 24dc1ff66d Changed license to AGPLv2
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf 9fedb33f90 Several bug fixes for remote agents,CLI lead loading, vdc_db_query
docs updated

git-svn-id: svn://192.168.202.10@775 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-08 13:40:05 +00:00
mattf d207a1b471 fixed minor bug in AST_VDremote_agents script
git-svn-id: svn://192.168.202.10@750 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-20 06:25:08 +00:00
mattf b40852078c finished adding campaign_rank and fewest calls agent call routing
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 19:33:45 +00:00
mattf 415765321e fixed unneeded simulated agent calls in AST_VDremote_agents.pl script
git-svn-id: svn://192.168.202.10@594 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-04-17 18:12:19 +00:00
mattf 26755a64de changed PAUSE/UNPAUSE to PAUSEALL/UNPAUSEALL for queue_log compatibility
git-svn-id: svn://192.168.202.10@540 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-22 21:15:22 +00:00
mattf 8006dfc15e removed debug code from AST_VDremote_agents.pl
git-svn-id: svn://192.168.202.10@531 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-16 21:51:33 +00:00
mattf 86d4ff9883 fixed omission in doc UPGRADE
fixed minor bug in ABANDON queue_log
trying to debug AST_VDremote_agents.pl bug where vac records are deleted

git-svn-id: svn://192.168.202.10@530 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-16 21:18:58 +00:00
mattf 7cfdf5e273 added queuemetrics_log_id field to vicidial.php, vdc_db_query.php and AST_VDremote_agents.php
git-svn-id: svn://192.168.202.10@522 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-14 17:41:33 +00:00
mattf 31fe35bc5b Added QueueMetrics PAUSE/UNPAUSE/AGENTLOGIN/AGENTLOGOFF actions to vicidial.php,vdc_db_query.php and AST_VDremote_agents.pl
git-svn-id: svn://192.168.202.10@520 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-13 19:45:28 +00:00
mattf 701ad98286 added DB and admin parts of agent pause codes
git-svn-id: svn://192.168.202.10@492 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-02 18:49:48 +00:00
mattf 3b824d4233 updated AST_VDremote_agents.pl script to have remote agent entries inherit user_level from user start vicidial_users record
git-svn-id: svn://192.168.202.10@381 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-11-10 19:50:47 +00:00
mattf 7b2bc55d06 changes for performance testing only
git-svn-id: svn://192.168.202.10@359 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-10-18 17:38:23 +00:00
mattf d7f31fbcce example changes to PERFORMANCE_TESTING doc
changes to docs for transfer extens when using SIP trunks unregistered
added sip-silence.gsm for using SIP trunks unregistered
small fix to Fastagi_call_log script for call_log END state
small fix to VDremote_agents script for performance testing

git-svn-id: svn://192.168.202.10@356 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-10-16 18:35:33 +00:00
mattf 9408b6e5cd added more to PERFORMANCE_TESTING doc
added performance_test_leads to extras directory
added test function to remote agents bin script

git-svn-id: svn://192.168.202.10@355 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-10-12 19:12:53 +00:00
mattf 748c621d98 Added omit_phone_code feature
fixed logfile name issue in AST_VDauto_dial and remote_agents bin scripts

git-svn-id: svn://192.168.202.10@193 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-21 20:16:34 +00:00
mattf ee479d83b8 added option to disable file logging for vicidial server-side scripts
git-svn-id: svn://192.168.202.10@171 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-14 22:10:25 +00:00
mattf 512bd9a5fe changed AST_VDauto_dial.pl to use /etc/astguiclient.conf for settings
one other minor change to remote_agents script

git-svn-id: svn://192.168.202.10@130 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-07 19:58:51 +00:00
mattf 4976c8b77d changed AST_VDauto_dial.pl to DBI
two small typos

git-svn-id: svn://192.168.202.10@128 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-07 19:47:46 +00:00
mattf 5503f110a8 changed ADMIN_area_code_populate.pl to DBI
git-svn-id: svn://192.168.202.10@124 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-07 17:59:47 +00:00
mattf 74a7a09411 fixed bug in AST_VDremote_agents.pl that would not halt dialing in certain setups when remote agent went INACTIVE
git-svn-id: svn://192.168.202.10@121 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-07 17:07:55 +00:00
mattf ae5546966a changed AST_VDremote_agents.pl to use DBI
removed useless code in new_lead_file script

git-svn-id: svn://192.168.202.10@120 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-07 16:25:41 +00:00
mattf 2b6cc8823c moving of executables into bin directory
git-svn-id: svn://192.168.202.10@26 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-07-08 00:13:19 +00:00