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457 Commits
Author SHA1 Message Date
mattf 816a65fdbe Updated the Sangoma CPD doc and added a new cpd_statuses.sql file in extras 
git-svn-id: svn://192.168.202.10@1976 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-02 21:24:12 +00:00
mattf bd66fc6d9a added some notes to the email doc 
git-svn-id: svn://192.168.202.10@1973 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 17:47:39 +00:00
mattf cd6c0cbc05 Added NANPA areacode and prefix phone number validation and timezone setting options to the admin web lead loader, the Non-Agent API and the CLI lead loader. 
git-svn-id: svn://192.168.202.10@1967 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-21 01:43:34 +00:00
mattf b88d88ab36 doc updates for new callback duplicate check feature 
git-svn-id: svn://192.168.202.10@1962 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-15 03:51:41 +00:00
mattf ab20034617 Added admin report logging to all reports on the system, and added the "Admin Report Log Viewer" linked from the "Admin Utilities" page which allows you to see the reports that have been run on the system. This change has affected almost every report in the system. Bugs were fixed for some exporting reports that were set to use a slave read-only database. 
git-svn-id: svn://192.168.202.10@1959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-14 23:46:14 +00:00
mattf 8c644f19ba Added agent_status function to the non-agent API 
git-svn-id: svn://192.168.202.10@1953 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-05 21:11:09 +00:00
mattf 2632dc440a Added update_phone_number option to update_lead function, issue #653, non-agent API 
git-svn-id: svn://192.168.202.10@1949 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 13:54:41 +00:00
mattf 553b1cde70 Added DTMF logging as default option in default logger.conf file 
git-svn-id: svn://192.168.202.10@1940 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-12 15:03:13 +00:00
mattf 209fc39bdf update for Asterisk 1.8 conf files 
added several tweeks for SFTP VD sales export perl script

git-svn-id: svn://192.168.202.10@1939 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-12 14:40:45 +00:00
mattf 90a48f5451 Added AMD actions for call menu and in-group 
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 02:01:25 +00:00
mattf 808089e8e4 better support for non-latin email characters. 
new cpan module required: install MIME::Base64

git-svn-id: svn://192.168.202.10@1929 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-27 05:30:12 +00:00
mattf dd261c5be1 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to: 
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-20 17:41:26 +00:00
mattf 8094ebcee3 Added new ADMIN keepalive options for setting the delay on the auto-dial and auto-dialFIll processes. 
Notes added on agent-only server optimizations in clusters

git-svn-id: svn://192.168.202.10@1915 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-03 13:29:22 +00:00
mattf 3f780e74db Hangup Customer executed automatically after email is sent from agent interface. 
email doc formatting

git-svn-id: svn://192.168.202.10@1908 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 12:45:07 +00:00
mattf 1e4cc8617f small updates for the email functions and documentation 
git-svn-id: svn://192.168.202.10@1907 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 12:27:19 +00:00
mattf 205315b66c bug fixes for email functions and documentation 
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 06:42:43 +00:00
mattf 1b9a742810 Added inbound email queue to agent support 
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 04:28:32 +00:00
mattf 0ddf5bd302 Added a campaign feature to allow an agent to search for a lead while on an 
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-06 22:45:00 +00:00
mattf ad3dfcde0a Changes to allow for Unknown, Private, Anonymous in Filter Phone Group entries. Also allowed plus sign + in DID entries(edit to extensions.conf required for this to work), Issue #474, reported by MIGO 
git-svn-id: svn://192.168.202.10@1899 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 18:08:26 +00:00
mattf 763d04c466 Added call notes option to dispo call url, issue #611, reported by abostick 
git-svn-id: svn://192.168.202.10@1894 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 12:46:39 +00:00
mattf 81f9a55e7f Fixed call notes amphersand issue #612, reported by abostick 
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 12:37:07 +00:00
mattf 16a1695402 Added list expiration date feature 
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-26 03:29:40 +00:00
mattf c5152a8ea9 Added state call time restrictions to add_lead hopper insert function 
git-svn-id: svn://192.168.202.10@1878 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-17 02:08:31 +00:00
mattf 06c0f51caf Added QC functionality 
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-16 21:12:44 +00:00
mattf e5e996711c Added recording filename variable INGROUP for the In-Group ID of a call 
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-15 11:32:09 +00:00
mattf 6c38c9bfc4 Changed Local Channel Resolution status to LRERR to avoid confusion since it isn't related to Least Cost Routing 
git-svn-id: svn://192.168.202.10@1863 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-10-10 20:14:20 +00:00
mattf 6890406123 Added option for a group_alias to be used in the transfer_conf agent API function 
git-svn-id: svn://192.168.202.10@1859 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-14 17:59:31 +00:00
mattf ee4a29fc93 Added update_log_entry function to the non-agent API 
git-svn-id: svn://192.168.202.10@1858 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-13 20:18:39 +00:00
mattf 3c98577b65 Added user_group_status and in_group_status functions to the non-agent-api 
Added new cm_status_dial.agi script

git-svn-id: svn://192.168.202.10@1857 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-13 00:45:56 +00:00
mattf e4ed5c4153 Added additional extended vl fields 
Added new vote17csv CLI lead loading format

git-svn-id: svn://192.168.202.10@1856 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-07 20:04:36 +00:00
mattf 666c7d93eb Moved some statements from first install to create tables SQL files for installation 
git-svn-id: svn://192.168.202.10@1855 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-09-06 17:59:14 +00:00
mattf 34f55397cb Added non-loading webphone options and API agent call and webphone url functions 
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-20 15:08:18 +00:00
mattf 9d6d067e97 Added add_group_alias non-agent API function 
Added System Settings option to disable list counts in admin web screens

git-svn-id: svn://192.168.202.10@1848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-10 14:23:21 +00:00
mattf b234c1c640 Added recording and webserver functions to the agent API 
git-svn-id: svn://192.168.202.10@1847 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-08-10 12:31:28 +00:00
mattf 5647ff3059 Added Max Stats download feature to admin.php 
Added extended vicidial_list fields option
Added TNM duplicate delete and DOB format options to CLI lead loader
Added talk time % column to the Agent Time Detail report

git-svn-id: svn://192.168.202.10@1839 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-07-14 02:11:55 +00:00
mattf bd0955f4c0 Added maxmessage=300 voicemail conf option to prevent hours-long voicemails 
git-svn-id: svn://192.168.202.10@1804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-06 18:50:26 +00:00
mattf a4e8113ef4 Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script 
Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes

git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-04 17:38:42 +00:00
mattf 2861501c5c small documentation changes 
git-svn-id: svn://192.168.202.10@1802 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-03 11:26:29 +00:00
mattf a2171f9739 Added Carrier Log and Hangup Reason reports to Admin Utilities screen 
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-03 02:20:33 +00:00
mattf c075b93037 Added agent_stats_export function to the non-agent-api 
git-svn-id: svn://192.168.202.10@1798 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-03-26 20:15:24 +00:00
mattf 19014858db Added Dialer Inventory Report options for excluding lists and ranking shifts display order 
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-24 21:43:54 +00:00
mattf cce03d663f Added campaign option to check the hopper for duplicate vendor_lead_code 
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-13 22:29:27 +00:00
mattf bddbae3886 Separated vicidial-auto dialplan entries into different contexts 
Added phone_context as option in bulk phone insert script

git-svn-id: svn://192.168.202.10@1783 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-09 21:03:36 +00:00
mattf dd8fd6607a Fixed ring agent EXTERNAL protocol issue 
updated non-agent-api doc

git-svn-id: svn://192.168.202.10@1781 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-30 22:15:01 +00:00
mattf 8a22753af3 Documentation updates 
fixed small bug in non-agent API with custom fields

git-svn-id: svn://192.168.202.10@1780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-27 18:42:38 +00:00
mattf c5c96a5343 fixed small bugs, updated docs 
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-09 20:26:38 +00:00
mattf 755831a221 Added ability to set scheduled callbacks with Agent API. 
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-21 15:31:15 +00:00
mattf bf0e8fe243 Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis. 
Many fixes for user group restrictions in admin pages

git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-06 16:25:10 +00:00
mattf 8a3aa7d5fe Added "Admin User Group" setting to just about every section of the admin web interface, allowing for more complete administrative access segmentation for different divisions within the same company. 
Added Max Calls settings to in-groups, allowing for a cap on concurrent calls being handled by each in-group, either in total or in queue.

git-svn-id: svn://192.168.202.10@1750 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-03 10:40:56 +00:00
mattf a397c90c41 Added new cm_lookup.agi script to allow for account lookups within a Call Menu without having to go into an in-group. Also new Call Menu option added to allow for vicidial_list field logging of responses inside of a call menu. 
git-svn-id: svn://192.168.202.10@1732 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-05 03:37:24 +00:00