mattf
d8f7c98ae6
Fix for calls_today issue at timeclock-end-of-day
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git-svn-id: svn://192.168.202.10@3526 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-25 04:26:22 +00:00
mattf
77aa33a477
Added PJSIP support for Asterisk 16
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git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-27 14:36:09 +00:00
mattf
8fbb6fb44d
Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc.
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git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-16 05:49:21 +00:00
mattf
118367f4d8
Added display of vicidial_vmm_counts data, if $CIDdisplay=="Yes" to modify lead page
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Remove commas from mailbox name before writing to conf file, use "Full Name" for a phone's mailbox name, if set in keepalive_ALL script
git-svn-id: svn://192.168.202.10@3468 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-30 21:27:53 +00:00
mattf
5bb660115d
Added TILTX features for pre-carrier call filtering
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git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-06 14:08:45 +00:00
mattf
04fa201cad
Added mohsuggest phone config option for SIP and IAX phones
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Added new option/layout to agc/alt_display.php
git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-29 21:02:47 +00:00
mattf
7f260eeb0b
Fix for -adfill-delay= CLI flag in keepalive ALL script, Issue #1266
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git-svn-id: svn://192.168.202.10@3405 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 01:48:15 +00:00
mattf
4f0a045e17
Added Two-Factor Authentication system, Added mobile_number to User Modify screen
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Added BUTTON field type to custom list fields
git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf
5b91f0dae7
Added more logging, debug code and fixes for SHARED agent campaigns
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git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-08 06:16:36 +00:00
mattf
de71e25392
Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
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git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf
13848308b8
Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
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Added hopper debug output to the campaign debug report.
git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf
23ad5bf5b1
More changes related to inbound answer configuration
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git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-25 03:50:59 +00:00
mattf
cb0bf334d0
Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
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Added Callbacks Export report
git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00
mattf
3c890dacb5
Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script
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git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-25 06:29:14 +00:00
mattf
7e88b39b1f
Fix for Asterisk manager changes since version 13.
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Added optionnal Asterisk security logging script.
git-svn-id: svn://192.168.202.10@3230 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-04-22 20:08:54 +00:00
mattf
44a735f953
Added Auto-Rotating CID Group numbers, allowing for timed automatic cycling of CID numbers, one-at-a-time, within a CID Group.
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Added more features to CallerID_log_report.php
git-svn-id: svn://192.168.202.10@3188 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-01-23 17:37:16 +00:00
mattf
338153dd0c
Added User Maximum Inbound Calls Filters features
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git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-20 17:42:33 +00:00
mattf
ce79c5dd56
Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
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git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf
3c35d01337
Added experimental SIP event logging
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git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-05-31 17:32:43 +00:00
mattf
884a60ad22
Added recent session per-call logging and force_fronter_audio_stop Agent API function
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git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-02-22 18:32:05 +00:00
mattf
268128410c
Added vicidial_list stuck QUEUE reset at TEoD
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git-svn-id: svn://192.168.202.10@3052 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-10-28 18:53:01 +00:00
mattf
2419339491
Added more allowed codecs to conf file generation
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git-svn-id: svn://192.168.202.10@3047 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-30 14:14:35 +00:00
mattf
7dd071f991
Added daily_reset_limit Lists feature(editable by level 9 users only)
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git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-16 15:11:54 +00:00
mattf
c35a32b1c1
Added force_fronter_leave_3way Agent API function
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git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-09-09 13:28:03 +00:00
mattf
d473bfb466
Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status.
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git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-08-19 04:01:41 +00:00
mattf
3df8e58aa1
Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day.
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git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-05-13 04:08:35 +00:00
mattf
2250784163
Added additional logging for Timeclock end-of-day processes
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Ssmall changes for Inbound Queue No Dial
git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-03-01 18:45:21 +00:00
mattf
5260a15ac4
Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.
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Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.
git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
2018-02-07 04:48:33 +00:00
mattf
83df37c8ff
Added List Override setting for Default Transfer Group
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Added caching of inbound call stats for adapt script
git-svn-id: svn://192.168.202.10@2876 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-12-27 12:47:35 +00:00
mattf
f023f1d59a
Added process debug with --DebugXXX flag and screen logging for main processes and screenlog rolling
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git-svn-id: svn://192.168.202.10@2837 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-10-11 03:16:27 +00:00
mattf
6b106ba49a
Fix for recordings beginning with CALLID
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more updates for Asterisk 13 compatibility
git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-22 02:17:39 +00:00
mattf
8673950621
Added option for Auto-inactive of expired lists
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Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility
git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-09-21 12:28:02 +00:00
mattf
75e173c09d
Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio
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Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection
git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-08-17 17:34:09 +00:00
mattf
3081df57d0
Added counter variable to HTTP Agent Push events
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Added caching of hourly log totals for AST_VDadapt.pl script
git-svn-id: svn://192.168.202.10@2797 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-26 13:30:36 +00:00
mattf
5cb81fc6ab
Fixed help documentation for delay seconds in ADMIN keepalive script, issue #1025
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git-svn-id: svn://192.168.202.10@2790 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-07-11 12:26:14 +00:00
mattf
796544f446
Added basic one-way Cross-Cluster-Communication feature
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Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script
git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-06-09 20:13:55 +00:00
mattf
af618399d6
Added alternative uptime counter in seconds for ADMIN_keepalive_ALL.pl script
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Added more debug events and data to agent screen debug logging
git-svn-id: svn://192.168.202.10@2753 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-13 21:44:09 +00:00
mattf
80c4ec36f4
Added Drop Lists feature, allowing you to add new leads to a list built from
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DROP calls from inbound groups on a scheduled basis.
git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-27 19:56:06 +00:00
mattf
20651c0652
Added conf_qualify phones option for IAX
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git-svn-id: svn://192.168.202.10@2708 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-20 17:53:56 +00:00
mattf
4dcbc60eac
Added admin Automated Reports section, allowing easier web configuration of scheduled reports being sent by Email or FTP.
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git-svn-id: svn://192.168.202.10@2695 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-03-05 04:34:52 +00:00
mattf
ca6a35e37d
Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu
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git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-01-13 21:53:15 +00:00
mattf
14de02ce06
Added conf_qualify servers option
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git-svn-id: svn://192.168.202.10@2655 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-12-27 03:27:36 +00:00
mattf
3bb0fc5efd
small fixes for recent changes
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git-svn-id: svn://192.168.202.10@2621 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-16 12:00:01 +00:00
mattf
77b2768b49
Added List Merge utility
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Added User List NEW Lead Limit options(only works in No Hopper dialiing)
Fixed rare issue with email parsing
Added option in Agent Performance Detail report to only show live agents
git-svn-id: svn://192.168.202.10@2594 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-14 13:10:56 +00:00
mattf
2b1fb7455c
Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back.
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Changed web admin sidebar menu design
git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-25 18:39:51 +00:00
mattf
9d204f6e60
Added new webphone options
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Added option to define a carrier across all servers
git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 17:04:52 +00:00
mattf
4553738a93
Added Alternate IVR(Call Menu) Logging options
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Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.
git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 05:08:50 +00:00
mattf
e049380293
Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report.
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git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-29 22:33:17 +00:00
mattf
886e9f023a
Fix for double-write of extension in conf files for IAX and SIP, Issue #908
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git-svn-id: svn://192.168.202.10@2442 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-26 15:30:00 +00:00
mattf
8952589d00
Added Chat Messaging
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git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-14 02:12:07 +00:00