Commit Graph
63 Commits
Author SHA1 Message Date
mattf 62b4ca3267 Added ALT option for start_call_url fields
git-svn-id: svn://192.168.202.10@3835 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-05-18 13:06:31 +00:00
mattf 3542e9176d Added ConfBridge code and applied ConfBridge patches by default
git-svn-id: svn://192.168.202.10@3826 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-04-21 03:03:49 +00:00
mattf 8002871525 Added Per-User Per-In-Group daily call limits.
git-svn-id: svn://192.168.202.10@3805 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-02-21 02:49:58 +00:00
mattf 5695cdb5f6 Added User Inbound Calls Credits feature
Added User Inbound Calls Today admin utilities page

git-svn-id: svn://192.168.202.10@3730 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-23 15:08:36 +00:00
mattf 7aea5daea6 Added Latency Gaps logging
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf 338153dd0c Added User Maximum Inbound Calls Filters features
git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-10-20 17:42:33 +00:00
mattf ce79c5dd56 Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW!
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
2019-07-20 03:54:49 +00:00
mattf d6efea9ff2 Fixed rare inbound logging issue #1017
Added more additional variable filtering

git-svn-id: svn://192.168.202.10@2761 3d104415-ff17-0410-8863-d5cf3c621b8a
2017-05-28 14:49:36 +00:00
mattf 14078e03a8 Fixed QM partition problem with new MySQL keyword 'partition'
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 16:55:52 +00:00
mattf ff5ea6d690 Added No Agent Call URL override option for lists
Added CPD Unknown Action option for campaigns
Added date field for www_phrases and wipe option on perl script
Fixed issue where vicidial_closer_log was not populating list_id

git-svn-id: svn://192.168.202.10@2218 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-12 02:40:45 +00:00
mattf 392077578b Added concurrency checks to several of the keepalive spawned scripts
Changed ASTVDautoFILL screen label to ASTVDadFILL
Added admin_test variable for vicidial.php to test dialers set to agent active=N

git-svn-id: svn://192.168.202.10@2185 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-13 21:44:47 +00:00
mattf 0044ad7d18 Added pause_type logging to agent log and queue_log
git-svn-id: svn://192.168.202.10@2109 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-28 21:24:27 +00:00
mattf b586b1a46b Added Max Inbound Calls options to Campaigns and Users to enforce a maximum number of inbound calls received per day per agent
git-svn-id: svn://192.168.202.10@2104 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-18 13:56:53 +00:00
mattf b0be132731 Added servers option to auto-restart Asterisk, turned off by default
Fixed several missing DB finish functions on perl scripts

git-svn-id: svn://192.168.202.10@2043 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-11-22 22:48:40 +00:00
mattf 169e821e3b Changed auto-terminate vars to one day so it can restart for systems that don't reboot nightly in the AST_VDremote_agents.pl script
git-svn-id: svn://192.168.202.10@1942 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-23 00:00:00 +00:00
mattf bacbd2104d Fix for issue #601, reported by Acidshock
git-svn-id: svn://192.168.202.10@1888 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 00:32:29 +00:00
mattf cce03d663f Added campaign option to check the hopper for duplicate vendor_lead_code
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf 6b7b7374f4 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign.
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-02 18:51:29 +00:00
mattf a36201e9c6 Changed survey audio files to allow for multiple files with pipe delimiter
small fix for remote agent inbound routing

git-svn-id: svn://192.168.202.10@1739 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-10 20:20:27 +00:00
mattf ed95c85bb8 Added ability to chose the type of callerid sent for inbound ring-agent calls in the in-group: GENERIC, INGROUP, CUSTOMER PHONE and combos.
Added NA Call URL feature to campaigns and in-groups, works like dispo call url but only for non-agent handled calls like DROP, NA, etc...
Changed MULTI_LEAD Auto-Alt-Dial to use Auto-Alt-Dial Statuses set in the campaign automatically, you may need to add auto-alt-statuses
Added a check to admin.php to prevent submission of campaign and in-group changes before the entire form loads
Added call_id as a script and url variable
Added debug logging of dispo/start/add-lead/no-agent URL submissions to a database table

git-svn-id: svn://192.168.202.10@1706 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-02 05:49:37 +00:00
mattf b1bc4708c1 Added last_inbound_call_time and last_inbound_call_finish Next Agent Call routing options to in-groups
git-svn-id: svn://192.168.202.10@1689 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-07-07 18:22:51 +00:00
mattf a27fb4288f Added queuemetrics_pe_phone_append option
git-svn-id: svn://192.168.202.10@1682 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-06-27 05:03:56 +00:00
mattf c631aaf556 Added on-hook phone agent features for inbound calls
Added ring_all Next-Agent-Call feature for inbound calls
  see UPGRADE doc for more details

git-svn-id: svn://192.168.202.10@1611 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-04 15:36:10 +00:00
mattf 871aecd201 Several fixes and small changes to QM queue_log logging
Added phone alias load balance login server twin validation option
Raising the input limit on most URL admin fields to 2000 characters

git-svn-id: svn://192.168.202.10@1609 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-25 05:50:23 +00:00
mattf fa2b47558b Small query fix for systems with large queue_log table
git-svn-id: svn://192.168.202.10@1594 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-24 16:47:05 +00:00
mattf 7d58e0e347 Added List Order randomize feature
Added two new QM options in System Settings

git-svn-id: svn://192.168.202.10@1585 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-09 17:07:15 +00:00
mattf c3ac445a1f Added ADDMEMBER queue_log logging option to System Settings, and added CALLERONHOLD entries to queue_log when customer is on park.
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.

git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-08 06:27:05 +00:00
mattf b3f82912e5 Added "Add Lead URL" feature to in-groups, it will send a web get out as soon as a lead is created by the inbound process.
Added custom fields export to the ALL-LISTS function of the lists download script

git-svn-id: svn://192.168.202.10@1531 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-30 01:11:02 +00:00
mattf 8f5f0faba6 Added function for start_call_url to work with remote agents
git-svn-id: svn://192.168.202.10@1453 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-22 15:25:32 +00:00
mattf 17804fd3b7 Added TTS voice as a web-configurable field defined per TTS entry
git-svn-id: svn://192.168.202.10@1452 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-22 03:55:26 +00:00
mattf f7256f83ed fixed multi-server remote agent issue
added agent screen resolution change utility for ubuntu

git-svn-id: svn://192.168.202.10@1438 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-24 20:00:00 +00:00
mattf 0c8dd9ef12 added remote agent extension groups feature
git-svn-id: svn://192.168.202.10@1379 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-20 15:33:40 +00:00
mattf 57d8c45a38 Added queuemetrics_loginout option in system settings
git-svn-id: svn://192.168.202.10@1364 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-09 11:31:41 +00:00
mattf b11ff67093 Fixing of issues with blended campaigns and outbound autodialing
git-svn-id: svn://192.168.202.10@1264 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-25 01:34:52 +00:00
mattf b6ddbe90cc - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-09 07:56:44 +00:00
mattf 36da02751c Added ability to use Remote Agents with all inbound next-agent-call settings
Added ability to use DNCC and DNCL as Auto-Alt-Dial statuses
Fixed DNC scrubbing under some auto-alt-dial circumstances
Other small bug fixes

git-svn-id: svn://192.168.202.10@1245 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-10-20 10:03:39 +00:00
mattf 8ab2246ece Added names to select list on the outbound report
Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes

git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-08 07:33:46 +00:00
mattf e475bbe2ab remote agent DROP status fix
italian translation build update

git-svn-id: svn://192.168.202.10@990 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-26 16:57:13 +00:00
mattf a56f936c1b logging fixes and queue_log fixes
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-20 08:06:16 +00:00
mattf baa8d8dd84 fixed issues with remote agent pl script
added hangup for left 3way vicidial_conferences in conf_update script

git-svn-id: svn://192.168.202.10@958 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-09 14:11:56 +00:00
mattf 24dc1ff66d Changed license to AGPLv2
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf 9fedb33f90 Several bug fixes for remote agents,CLI lead loading, vdc_db_query
docs updated

git-svn-id: svn://192.168.202.10@775 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-08 13:40:05 +00:00
mattf d207a1b471 fixed minor bug in AST_VDremote_agents script
git-svn-id: svn://192.168.202.10@750 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-20 06:25:08 +00:00
mattf b40852078c finished adding campaign_rank and fewest calls agent call routing
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 19:33:45 +00:00
mattf 415765321e fixed unneeded simulated agent calls in AST_VDremote_agents.pl script
git-svn-id: svn://192.168.202.10@594 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-04-17 18:12:19 +00:00
mattf 26755a64de changed PAUSE/UNPAUSE to PAUSEALL/UNPAUSEALL for queue_log compatibility
git-svn-id: svn://192.168.202.10@540 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-22 21:15:22 +00:00
mattf 8006dfc15e removed debug code from AST_VDremote_agents.pl
git-svn-id: svn://192.168.202.10@531 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-16 21:51:33 +00:00
mattf 86d4ff9883 fixed omission in doc UPGRADE
fixed minor bug in ABANDON queue_log
trying to debug AST_VDremote_agents.pl bug where vac records are deleted

git-svn-id: svn://192.168.202.10@530 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-16 21:18:58 +00:00
mattf 7cfdf5e273 added queuemetrics_log_id field to vicidial.php, vdc_db_query.php and AST_VDremote_agents.php
git-svn-id: svn://192.168.202.10@522 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-14 17:41:33 +00:00
mattf 31fe35bc5b Added QueueMetrics PAUSE/UNPAUSE/AGENTLOGIN/AGENTLOGOFF actions to vicidial.php,vdc_db_query.php and AST_VDremote_agents.pl
git-svn-id: svn://192.168.202.10@520 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-13 19:45:28 +00:00