mattf 5260a15ac4 Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. ...

Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a

2018-02-07 04:48:33 +00:00

..

agi

Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.

2018-02-07 04:48:33 +00:00

bin

Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.

2018-02-07 04:48:33 +00:00

docs

Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.

2018-02-07 04:48:33 +00:00

experimental

fixed typo

2009-05-05 13:49:21 +00:00

extras

Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.

2018-02-07 04:48:33 +00:00

LANG_www

Removed old non-English language files

2015-03-02 12:10:48 +00:00

libs

Created the viciagi.pm library and moved the agi functions out of vicidial.pm.

2008-04-16 16:36:53 +00:00

sounds

Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio

2017-08-17 17:34:09 +00:00

SuSE

OpenSuSE install scripts have too many errors and we are working on better ones.

2008-11-24 18:37:46 +00:00

translations

updated Brazilian Portuguese translation, issue #928

2017-02-28 00:27:04 +00:00

www

Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.

2018-02-07 04:48:33 +00:00

INSTALL

test commit of new SVN server hardware

2016-07-05 17:22:33 +00:00

install.pl

Added option for Auto-inactive of expired lists

2017-09-21 12:28:02 +00:00

UPGRADE

Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.

2018-02-07 04:48:33 +00:00

version

Updated trunk for new working version 2.14

2016-11-27 03:19:23 +00:00