mattf 5260a15ac4 Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. ...

Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a

2018-02-07 04:48:33 +00:00

agc_1-X/trunk

updated user_stats.php

2006-09-07 13:50:53 +00:00

agc_2-X

Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached.

2018-02-07 04:48:33 +00:00

vicinoc_1-X

git-svn-id: svn://192.168.202.10@2888 3d104415-ff17-0410-8863-d5cf3c621b8a

2018-01-10 18:15:35 +00:00

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