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small vicidial.php vtiger bug fix

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added CPD detection capability to SURVEY campaigns in ALL_outbound AGI script

git-svn-id: svn://192.168.202.10@1045 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-02-03 09:54:14 +00:00
parent 441ca0f77a
commit 01f31ec856
2 changed files with 160 additions and 101 deletions
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agi/agi-VDAD_ALL_outbound.agi
+159 -100
View File
@@ -488,6 +488,31 @@ if ($affected_rows > 0)
##### PLAY REMINDER MESSAGE #####
if ($call_handle_method =~ /REMIND/)
{
$AGI->stream_file('sip-silence');
############# BEGIN CPD AMD SECTION ############################
if ($cpd_amd_action =~ /DISPO|MESSAGE/)
{
$stmtA = "SELECT count(*) FROM vicidial_cpd_log where callerid='$callerid' and result='Answering-Machine' and status='NEW';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01054'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$cpd_amd = "$aryA[0]";
}
$sthA->finish();
if ($cpd_amd > 0)
{
&cpd_end_call;
}
}
############# END CPD AMD SECTION ############################
$stmtA = "UPDATE vicidial_auto_calls set last_update_time='$FDtsSQLdate',stage='REMIND-0' where callerid='$callerid' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01013'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
@@ -506,6 +531,29 @@ if ($call_handle_method =~ /SURVEY/)
{
$AGI->stream_file('sip-silence');
############# BEGIN CPD AMD SECTION ############################
if ($cpd_amd_action =~ /DISPO|MESSAGE/)
{
$stmtA = "SELECT count(*) FROM vicidial_cpd_log where callerid='$callerid' and result='Answering-Machine' and status='NEW';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01054'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$cpd_amd = "$aryA[0]";
}
$sthA->finish();
if ($cpd_amd > 0)
{
&cpd_end_call;
}
}
############# END CPD AMD SECTION ############################
$stmtA = "UPDATE vicidial_auto_calls set last_update_time='$FDtsSQLdate',stage='SURVEY-0' where callerid='$callerid' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01014'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
@@ -897,107 +945,8 @@ if ($channel_status < 1)
if ($cpd_amd > 0)
{
if ($AGILOG) {$agi_string = "CALL CPD AMD Detected $channel $callerid|$drop_timer"; &agi_output;}
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$Fhour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$CIDdate = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
if ($enable_queuemetrics_logging > 0)
{
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
or die "Couldn't connect to database: " . DBI->errstr;
if ($DBX) {print "CONNECTED TO DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='EXITWITHTIMEOUT',data1='1',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01048'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='CALLSTATUS',data1='AA',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01049'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$dbhB->disconnect();
}
if ($drop_seconds < 1)
{
$drop_seconds = $DROP_TIME;
}
if ($cpd_amd_action =~ /MESSAGE/)
{
if (length($am_message_exten)>0)
{$DROPexten = "$am_message_exten";}
}
$Euniqueid=$uniqueid;
$Euniqueid =~ s/\.\d+//gi;
$stmtA = "UPDATE vicidial_log FORCE INDEX(lead_id) set status='AA',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',term_reason='AGENT' where lead_id = '$CIDlead_id' and uniqueid LIKE \"$Euniqueid%\";";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01050'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD CPD vicidial_log update: |$affected_rows|$uniqueid"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='AA' where lead_id = '$CIDlead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01051'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD CPD vicidial_list update: |$affected_rows|$CIDlead_id"; &agi_output;}
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01052'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD CPD vac record deleted: |$affected_rows|$VDADcampaign|"; &agi_output;}
$stmtA = "UPDATE vicidial_cpd_log SET status='PROCESSED',cpd_seconds='$drop_timer' where callerid='$callerid' and result='Answering-Machine' and status='NEW';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01055'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
### use STDOUT to send call to proper DROP location
$VHqueryCID = "VH$CIDdate$VDADconf_exten";
if (length($DROPexten)>0)
{ ### if DROP extension is defined then send the dropped call there instead of hangup
$AGI->stream_file('ding'); # stop music-on-hold process
sleep(1);
if ($AGILOG) {$agi_string = "exiting the VDAD app, CPD transferring call to $DROPexten"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);
print "SET EXTENSION $DROPexten\n";
checkresult($result);
print "SET PRIORITY 1\n";
checkresult($result);
}
else
{
### insert a NEW record to the vicidial_manager table to be processed
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01053'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDCL call_hungup CPD timout: |$CIDlead_id|$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
$AGI->hangup();
}
&cpd_end_call;
}
}
############# END CPD AMD SECTION ############################
@@ -1663,6 +1612,116 @@ sub mysql_error_logging
}
##### CPD call progress AMD end call process #####
sub cpd_end_call
{
if ($AGILOG) {$agi_string = "CALL CPD AMD Detected $channel $callerid|$drop_timer"; &agi_output;}
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$Fhour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$CIDdate = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
if ($enable_queuemetrics_logging > 0)
{
$dbhB = DBI->connect("DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306", "$queuemetrics_login", "$queuemetrics_pass")
or die "Couldn't connect to database: " . DBI->errstr;
if ($DBX) {print "CONNECTED TO DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='EXITWITHTIMEOUT',data1='1',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01048'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='CALLSTATUS',data1='AA',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01049'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$dbhB->disconnect();
}
if ($drop_seconds < 1)
{
$drop_seconds = $DROP_TIME;
}
if ($cpd_amd_action =~ /MESSAGE/)
{
if (length($am_message_exten)>0)
{$DROPexten = "$am_message_exten";}
}
$Euniqueid=$uniqueid;
$Euniqueid =~ s/\.\d+//gi;
$stmtA = "UPDATE vicidial_log FORCE INDEX(lead_id) set status='AA',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds',term_reason='AGENT' where lead_id = '$CIDlead_id' and uniqueid LIKE \"$Euniqueid%\";";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01050'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD CPD vicidial_log update: |$affected_rows|$uniqueid"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='AA' where lead_id = '$CIDlead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01051'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD CPD vicidial_list update: |$affected_rows|$CIDlead_id"; &agi_output;}
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01052'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD CPD vac record deleted: |$affected_rows|$VDADcampaign|"; &agi_output;}
$stmtA = "UPDATE vicidial_cpd_log SET status='PROCESSED',cpd_seconds='$drop_timer' where callerid='$callerid' and result='Answering-Machine' and status='NEW';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01055'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
### use STDOUT to send call to proper DROP location
$VHqueryCID = "VH$CIDdate$VDADconf_exten";
if (length($DROPexten)>0)
{ ### if DROP extension is defined then send the dropped call there instead of hangup
$AGI->stream_file('ding'); # stop music-on-hold process
sleep(1);
if ($AGILOG) {$agi_string = "exiting the VDAD app, CPD transferring call to $DROPexten"; &agi_output;}
print "SET CONTEXT $ext_context\n";
checkresult($result);
print "SET EXTENSION $DROPexten\n";
checkresult($result);
print "SET PRIORITY 1\n";
checkresult($result);
exit;
}
else
{
### insert a NEW record to the vicidial_manager table to be processed
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01053'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDCL call_hungup CPD timout: |$CIDlead_id|$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
$AGI->hangup();
exit;
}
}
sub trigger_transfer_process
{
# $DS='--';
www/agc/vicidial.php
+1 -1
View File
@@ -6967,7 +6967,7 @@ else
}
if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
{
document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "?index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"width:580;height:290;background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"460\" height=\"290\" STYLE=\"z-index:17\"> </iframe> ";
document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"width:580;height:290;background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"460\" height=\"290\" STYLE=\"z-index:17\"> </iframe> ";
}
VICIDiaL_closer_login_checked = 1;