Fixed display issue for total averages in Agent performance detail report
git-svn-id: svn://192.168.202.10@2615 3d104415-ff17-0410-8863-d5cf3c621b8a
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@@ -57,6 +57,7 @@
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# 160503-2137 - Bug fix and inclusion of null sub_statuses in counts for "PAUSE CODE BREAKDOWN" section
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# 160714-2348 - Added and tested ChartJS features for more aesthetically appealing graphs
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# 161013-2142 - Added option to display live agents only
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# 161110-1830 - Fixed display issue for total averages
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#
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$startMS = microtime();
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@@ -1439,11 +1440,11 @@ $TOTtotPAUSE_MS_pct = sprintf("%0.2f", MathZDC(100*$TOTtotPAUSE, $TOTtime));
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$TOTtotWAIT_MS_pct = sprintf("%0.2f", MathZDC(100*$TOTtotWAIT, $TOTtime));
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$TOTtotCUSTOMER_MS_pct =sprintf("%0.2f", MathZDC(100*$TOTtotCUSTOMER, $TOTtime));
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$TOTavgTALK_MS = sec_convert($TOTavgTALK,$TIME_M_agentperfdetail);
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$TOTavgDISPO_MS = sec_convert($TOTavgDISPO,$TIME_H_agentperfdetail);
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$TOTavgDEAD_MS = sec_convert($TOTavgDEAD,$TIME_H_agentperfdetail);
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$TOTavgPAUSE_MS = sec_convert($TOTavgPAUSE,$TIME_H_agentperfdetail);
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$TOTavgWAIT_MS = sec_convert($TOTavgWAIT,$TIME_H_agentperfdetail);
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$TOTavgCUSTOMER_MS = sec_convert($TOTavgCUSTOMER,$TIME_H_agentperfdetail);
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$TOTavgDISPO_MS = sec_convert($TOTavgDISPO,$TIME_M_agentperfdetail);
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$TOTavgDEAD_MS = sec_convert($TOTavgDEAD,$TIME_M_agentperfdetail);
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$TOTavgPAUSE_MS = sec_convert($TOTavgPAUSE,$TIME_M_agentperfdetail);
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$TOTavgWAIT_MS = sec_convert($TOTavgWAIT,$TIME_M_agentperfdetail);
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$TOTavgCUSTOMER_MS = sec_convert($TOTavgCUSTOMER,$TIME_M_agentperfdetail);
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$TOTtime_MS = sprintf("%10s", $TOTtime_MS);
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$TOTtotTALK_MS = sprintf("%10s", $TOTtotTALK_MS);
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