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Added inbound list script override, Issue #1038

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Updated QueueMetrics doc

git-svn-id: svn://192.168.202.10@2835 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2017-10-07 02:10:18 +00:00
parent 2078562ff2
commit 03a621e986
4 changed files with 80 additions and 9 deletions
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docs/QUEUEMETRICS.txt
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@@ -1,4 +1,4 @@
VICIDIAL and QueueMetrics UPDATED: 2016-11-02
VICIDIAL and QueueMetrics UPDATED: 2017-10-06
queue_log logging was added to VICIDIAL outbound auto calling as an option in the 2.0.3 release, and for inbound in the 2.0.4 release.
@@ -37,7 +37,7 @@ Entries you should have in your crontab on one server:
Here is a short summary of the needed steps to install QueueMetrics on your system:
NOTE: further down in this document are updated installation instructions and instructions for installing on OpenSuSE 11.1.
NOTE: further down in this document are updated installation instructions and instructions for installing on OpenSuSE 11.1 and LEAP 42.3(VICIbox 8).
First, get Sun Java SDK/JRE and install on your system.
NOTE: the GCJ java JRE available on most RedHat/Feroda/CentOS systems WILL NOT WORK
@@ -420,6 +420,59 @@ How to install Queue Metrics on OpenSuSE v.11.1 to v 11.3 (32 or 64 bit) with a
OpenSuSE LEAP 42.3 and VICIbox 8 installation instructions: (2017-10-06)
How to install Queue Metrics on OpenSuSE LEAP 42.3 and VICIbox 8 with a system that was installed with the ViciDial Group install script. Run them in this order to avoid funky java script bugs :D
1) Type: zypper in tomcat tomcat-webapps
- Say yes to install, and say yes to license
2) Type: zypper in java-1_8_0-openjdk-devel
- Say yes to install, and say yes to license
3) cd /usr/src
4) wget http://downloads.loway.ch/qm/QueueMetrics-17.06.1.tar.gz
5) mkdir tars (incase it doesn't exist)
6) tar xvfz QueueMetrics-17.06.1.tar.gz
7) mv QueueMetrics-17.06.1.tar.gz ./tars/
8) mkdir /srv/tomcat/webapps/QM
9) cp -r queuemetrics-17.06.1/* /srv/tomcat/webapps/QM/
10) zypper in mysql-connector-java
11) cp /usr/share/java/mysql-connector-java.jar /srv/tomcat/webapps/QM/WEB-INF/lib/
12) chkconfig tomcat on
13) mysql --execute="CREATE DATABASE queuemetrics;"
14) mysql queuemetrics --execute="GRANT ALL PRIVILEGES ON queuemetrics.* TO 'queuemetrics'@'localhost' IDENTIFIED BY 'javadude';"
15) mysql queuemetrics --execute="GRANT ALL PRIVILEGES ON queuemetrics.* TO queuemetrics@localhost IDENTIFIED BY 'javadude';"
16) mysql queuemetrics --execute="GRANT ALL PRIVILEGES ON queuemetrics.* TO queuemetrics@'%' IDENTIFIED BY 'javadude';"
17) mysql queuemetrics --user=queuemetrics --password=javadude < /srv/tomcat/webapps/QM/WEB-INF/README/queuemetrics_sample.sql
18) mysql queuemetrics --execute="CREATE INDEX time_id on queue_log(time_id);"
19) mysql queuemetrics --execute="CREATE INDEX call_id on queue_log(call_id);"
20) rctomcat start
21) Edit /srv/tomcat/webapps/QM/WEB-INF/web.xml and change the IP address of the following entry:
- <param-value>jdbc:mysql://10.0.0.4/queuemetrics?autoReconnect=true&amp;zeroDateTimeBehavior=convertToNull&amp;jdbcCompliantTruncation=false&amp;user=queuemetrics&amp;password=javadude</param-value>
22) Go to http://<ip-addr>:8080/QM and it should tell you the schema is old, just click next or yes to everything and have fun
23) If nothing shows up, you may need to go into 'yast' and change the firewall settings:
Security --> Firewall settings, go to allowed services, type "alt-d" and add 8080 as a new port, then save and exit
If you want to use the ADMIN_archive_log_tables.pl script with the --queue-log option you will need to run the following query in the QM database:
CREATE TABLE queue_log_archive LIKE queue_log;