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first client portions of pause code in vicidial.php and vdc_db_query.php

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git-svn-id: svn://192.168.202.10@493 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-02-02 19:55:46 +00:00
parent 3fe38dec15
commit 04e9be559a
3 changed files with 144 additions and 6 deletions
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translations/raw_translation_files/TO_BE_TRANSLATED_2.0.3.txt
+1
View File
@@ -107,6 +107,7 @@ CAMPAIGN PAUSE CODE NOT DELETED||
FAST DIAL||
YOU MUST BE ENTER A PHONE NUMBER AND DIAL CODE TO USE FAST DIAL||
SELECT A PAUSE CODE :||
############################################################ MANAGER Manual
www/agc/vdc_db_query.php
+25 -3
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@@ -13,7 +13,7 @@
# - $pass
# optional variables:
# - $format - ('text','debug')
# - $ACTION - ('regCLOSER','manDiaLnextCALL','manDiaLskip','manDiaLonly','manDiaLlookCALL','manDiaLlogCALL','userLOGout','updateDISPO','VDADpause','VDADready','VDADcheckINCOMING','UpdatEFavoritEs','CalLBacKLisT','CalLBacKCounT')
# - $ACTION - ('regCLOSER','manDiaLnextCALL','manDiaLskip','manDiaLonly','manDiaLlookCALL','manDiaLlogCALL','userLOGout','updateDISPO','VDADpause','VDADready','VDADcheckINCOMING','UpdatEFavoritEs','CalLBacKLisT','CalLBacKCounT','PauseCodeSubmit')
# - $stage - ('start','finish','lookup','new')
# - $closer_choice - ('CL_TESTCAMP_L CL_OUT123_L -')
# - $conf_exten - ('8600011',...)
@@ -114,10 +114,11 @@
# 70115-1733 - Added alt_dial functionality in auto-dial modes
# 70118-1501 - Added user_group to vicidial_log,_agent_log,_closer_log,_callbacks
# 70123-1357 - Fixed bug that would not update vicidial_closer_log status to dispo
# 70202-1438 - Added pause code submit function
#
$version = '2.0.41';
$build = '70123-1357';
$version = '2.0.42';
$build = '70202-1438';
require("dbconnect.php");
@@ -1738,6 +1739,27 @@ if ($ACTION == 'UpdatEFavoritEs')
}
################################################################################
### PauseCodeSubmit - Update vicidial_agent_log with pause code
################################################################################
if ($ACTION == 'PauseCodeSubmit')
{
$row=''; $rowx='';
if ( (strlen($status)<1) || (strlen($agent_log_id)<1) )
{
echo "agent_log_id $agent_log_id or pause_code $status is not valid\n";
exit;
}
else
{
$stmt="UPDATE vicidial_agent_log set sub_status=\"$status\" where agent_log_id='$agent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
}
echo "Pause Code has been updated to $status for $agent_log_id\n";
}
################################################################################
### CalLBacKLisT - List the USERONLY callbacks for an agent
################################################################################
www/agc/vicidial.php
+118 -3
View File
@@ -139,10 +139,11 @@
# 70118-1517 - Added vicidial_agent_log and vicidial_user_log logging of user_group
# 70201-1249 - Added FAST DIAL option for manually dialing, added UTF8 compatible code
# 70201-1703 - Fixed cursor bug for most text input fields
# 70202-1453 - Added first portions of Agent Pause Codes
#
$version = '2.0.110';
$build = '70201-1703';
$version = '2.0.111';
$build = '70202-1453';
require("dbconnect.php");
@@ -593,7 +594,7 @@ $VDloginDISPLAY=0;
$HKstatusnames = substr("$HKstatusnames", 0, -1);
##### grab the statuses to be dialed for your campaign as well as other campaign settings
$stmt="SELECT dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$stmt="SELECT dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
@@ -630,6 +631,7 @@ $VDloginDISPLAY=0;
$use_internal_dnc=$row[29];
$allcalls_delay=$row[30];
$omit_phone_code=$row[31];
$agent_pause_codes_active=$row[32];
if ( ($VC_scheduled_callbacks=='Y') and ($VU_scheduled_callbacks=='1') )
{$scheduled_callbacks='1';}
@@ -643,6 +645,30 @@ $VDloginDISPLAY=0;
$closer_campaigns = preg_replace("/ /","','",$closer_campaigns);
$closer_campaigns = "'$closer_campaigns'";
if ($agent_pause_codes_active=='Y')
{
##### grab the campaign-specific statuses that can be used for dispositioning by an agent
$stmt="SELECT pause_code,pause_code_name FROM vicidial_pause_codes WHERE campaign_id='$VD_campaign' order by pause_code limit 50;";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$VD_pause_codes = mysql_num_rows($rslt);
$j=0;
while ($j < $VD_pause_codes)
{
$row=mysql_fetch_row($rslt);
$pause_codes[$i] =$row[0];
$pause_code_names[$i] =$row[1];
$VARpause_codes = "$VARpause_codes'$pause_codes[$i]',";
$VARpause_code_names = "$VARpause_code_names'$pause_code_names[$i]',";
$i++;
$j++;
}
$VD_pause_codes_ct = ($VD_pause_codes_ct+$VD_pause_codes);
$VARpause_codes = substr("$VARpause_codes", 0, -1);
$VARpause_code_names = substr("$VARpause_code_names", 0, -1);
}
##### grab the inbound groups to choose from if campaign contains CLOSER
$VARingroups="''";
if (eregi("(CLOSER|BLEND|INBND|_C$|_B$|_I$)", $VD_campaign))
@@ -1261,6 +1287,11 @@ $CCAL_OUT .= "</table>";
var CallBackCommenTs = '';
var scheduled_callbacks = '<? echo $scheduled_callbacks ?>';
var dispo_check_all_pause = '<? echo $dispo_check_all_pause ?>';
var pause_code_select_display = 0;
var agent_pause_codes_active = '<? echo $agent_pause_codes_active ?>';
VARpause_codes = new Array(<? echo $VARpause_codes ?>);
VARpause_code_names = new Array(<? echo $VARpause_code_names ?>);
var VD_pause_codes_ct = '<? echo $VD_pause_codes_ct ?>';
VARstatuses = new Array(<? echo $VARstatuses ?>);
VARstatusnames = new Array(<? echo $VARstatusnames ?>);
var VD_statuses_ct = '<? echo $VD_statuses_ct ?>';
@@ -1469,6 +1500,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var CBuser = '';
var CBcomments = '';
var volumecontrol_active = '<? echo $volumecontrol_active ?>';
var PauseCode_HTML = '';
var manual_auto_hotkey = 0;
var DiaLControl_auto_HTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"./images/vdc_LB_pause.gif\" border=0 alt=\"Pause\"></a><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
@@ -3265,6 +3297,10 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
AutoDialReady = 0;
AutoDialWaiting = 0;
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
if (agent_pause_codes_active=='Y')
{
pause_code_select_display=1;
}
}
var xmlhttp=false;
@@ -4175,6 +4211,25 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
document.getElementById("DispoSelectContent").innerHTML = dispo_HTML;
}
// ################################################################################
// Generate the Pause Code Chooser panel
function PauseCodeSelectContent_create(taskDSgrp,taskDSstage)
{
pause_code_HTML = '';
document.vicidial_form.PauseCodeSelection.value = '';
var VD_pause_codes_ct_half = parseInt(VD_pause_codes_ct / 2);
pause_code_HTML = "<table cellpadding=5 cellspacing=5 width=500><tr><td colspan=2><B> PAUSE CODE</B></td></tr><tr><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=PauseCodeSelectA>";
var loop_ct = 0;
while (loop_ct < VD_pause_codes_ct)
{
PauseCode_HTML = PauseCode_HTML + "<font size=3 style=\"BACKGROUND-COLOR: #FFFFCC\"><b><a href=\"#\" onclick=\"PauseCodeSelect_submit('" + VARpause_codes[loop_ct] + "');return false;\">" + VARpause_codes[loop_ct] + " - " + VARpause_code_names[loop_ct] + "</a></b></font><BR><BR>";
if (loop_ct == VD_pause_codes_ct_half)
{PauseCode_HTML = PauseCode_HTML + "</span></font></td><td bgcolor=\"#99FF99\" height=300 width=240 valign=top><font class=\"log_text\"><span id=PauseCodeSelectB>";}
loop_ct++;
}
PauseCode_HTML = PauseCode_HTML + "</span></font></td></tr></table>";
document.getElementById("PauseCodeSelectContent").innerHTML = PauseCode_HTML;
}
// ################################################################################
// open web form, then submit disposition
@@ -4340,6 +4395,52 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
}
}
// ################################################################################
// Submit the Pause Code
function PauseCodeSelect_submit(newpausecode)
{
hideDiv('PauseCodeSelectBox');
WaitingForNextStep=0;
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
VMCpausecode_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=PauseCodeSubmit&format=text&status=" + newpausecode + "&agent_log_id=" + agent_log_id;
xmlhttp.open('POST', 'manager_send.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VMCpausecode_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
}
}
delete xmlhttp;
}
}
// ################################################################################
// Populate the dtmf and xfer number for each preset link in xfer-conf frame
function DtMf_PreSet_a()
@@ -5055,6 +5156,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
hideDiv('DispoButtonHideC');
hideDiv('CallBacKsLisTBox');
hideDiv('NeWManuaLDiaLBox');
hideDiv('PauseCodeSelectBox');
if (agentonly_callbacks != '1')
{hideDiv('CallbacksButtons');}
// if ( (agentcall_manual != '1') && (starting_dial_level > 0) )
@@ -5131,6 +5233,12 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
WaitingForNextStep=1;
check_for_conf_calls(session_id, '0');
}
if (pause_code_select_display==1)
{
PauseCodeSelectContent_create('','ReSET');
showDiv('PauseCodeSelectBox');
WaitingForNextStep=1;
}
if (logout_stop_timeouts==1) {WaitingForNextStep=1;}
if ( (custchannellive < -30) && (lastcustchannel.length > 3) ) {CustomerChanneLGone();}
if ( (custchannellive < -10) && (lastcustchannel.length > 3) ) {ReChecKCustoMerChaN();}
@@ -5805,6 +5913,13 @@ Your Status: <span id="AgentStatusStatus"></span> <BR>Calls Dialing: <span id="A
</TD></TR></TABLE>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:38;" id="PauseCodeSelectBox">
<table border=1 bgcolor="#CCFFCC" width=770 height=460><TR><TD align=center VALIGN=top> SELECT A PAUSE CODE :<BR>
<span id="PauseCodeSelectContent"> Pause Code Selection </span>
<input type=hidden name=PauseCodeSelection>
<BR><BR> &nbsp;
</TD></TR></TABLE>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:33;" id="CallBackSelectBox">
<table border=1 bgcolor="#CCFFCC" width=770 height=460><TR><TD align=center VALIGN=top> Select a CallBack Date :<span id="CallBackDatE"></span><BR>