Added QXZ function formatting of output to 3 real-time reports
Added new functions.php QXZ function to echo with padding options git-svn-id: svn://192.168.202.10@2173 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
+208
-206
@@ -87,10 +87,11 @@
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# 140213-1705 - Fixed division by zero bug
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# 140328-0006 - Converted division calculations to use MathZDC function
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# 140624-1424 - Added droppedOFtotal options.php option
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# 140918-1614 - Added QXZ function formatting of output
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#
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$version = '2.10-76';
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$build = '140624-1424';
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$version = '2.10-77';
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$build = '140918-1614';
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header ("Content-type: text/html; charset=utf-8");
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@@ -168,6 +169,7 @@ if (isset($_GET["droppedOFtotal"])) {$droppedOFtotal=$_GET["droppedOFtotal"];
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elseif (isset($_POST["droppedOFtotal"])) {$droppedOFtotal=$_POST["droppedOFtotal"];}
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#$report_name = _QXZ('Real-Time Main Report');
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$report_name = 'Real-Time Main Report';
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$db_source = 'M';
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@@ -321,7 +323,7 @@ if ($auth > 0)
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if ($reports_auth < 1)
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{
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$VDdisplayMESSAGE = "You are not allowed to view reports";
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$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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@@ -334,10 +336,10 @@ if ($auth > 0)
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}
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else
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{
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$VDdisplayMESSAGE = "Login incorrect, please try again";
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$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
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if ($auth_message == 'LOCK')
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{
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$VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes";
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$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
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Header ("Content-type: text/html; charset=utf-8");
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echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
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exit;
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@@ -451,7 +453,7 @@ if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL
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{
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Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
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Header("HTTP/1.0 401 Unauthorized");
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echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
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echo _QXZ("You are not allowed to view this report:")." |$PHP_AUTH_USER|$report_name|"._QXZ("$report_name")."|\n";
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exit;
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}
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@@ -601,7 +603,7 @@ $NFB = '<b><font size=6 face="courier">';
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$NFE = '</font></b>';
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$F=''; $FG=''; $B=''; $BG='';
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$select_list = "<TABLE WIDTH=700 CELLPADDING=5 BGCOLOR=\"#D9E6FE\"><TR><TD VALIGN=TOP>Select Campaigns: <BR>";
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$select_list = "<TABLE WIDTH=700 CELLPADDING=5 BGCOLOR=\"#D9E6FE\"><TR><TD VALIGN=TOP>"._QXZ("Select Campaigns:")." <BR>";
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$select_list .= "<SELECT SIZE=15 NAME=groups[] multiple>";
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$o=0;
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while ($groups_to_print > $o)
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@@ -613,9 +615,9 @@ while ($groups_to_print > $o)
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$o++;
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}
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$select_list .= "</SELECT>";
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$select_list .= "<BR><font size=1>(To select more than 1 campaign, hold down the Ctrl key and click)<font>";
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$select_list .= "<BR><font size=1>"._QXZ("(To select more than 1 campaign, hold down the Ctrl key and click)")."<font>";
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$select_list .= "<BR><BR>Select User Groups: <BR>";
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$select_list .= "<BR><BR>"._QXZ("Select User Groups:")." <BR>";
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$select_list .= "<SELECT SIZE=8 NAME=user_group_filter[] ID=user_group_filter[] multiple>";
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$o=0;
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while ($o < $usergroups_to_print)
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@@ -629,40 +631,40 @@ while ($o < $usergroups_to_print)
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$select_list .= "</SELECT>";
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$select_list .= "</TD><TD VALIGN=TOP ALIGN=CENTER>";
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$select_list .= "<a href=\"#\" onclick=\"closeDiv(\'campaign_select_list\');\">Close Panel</a><BR><BR>";
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$select_list .= "<a href=\"#\" onclick=\"closeDiv(\'campaign_select_list\');\">"._QXZ("Close Panel")."</a><BR><BR>";
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$select_list .= "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0>";
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Inbound: </TD><TD align=left><SELECT SIZE=1 NAME=with_inbound>";
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$select_list .= _QXZ("Inbound:")." </TD><TD align=left><SELECT SIZE=1 NAME=with_inbound>";
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$select_list .= "<option value=\"N\"";
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if ($with_inbound=='N') {$select_list .= " selected";}
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$select_list .= ">No</option>";
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$select_list .= ">"._QXZ("No")."</option>";
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$select_list .= "<option value=\"Y\"";
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if ($with_inbound=='Y') {$select_list .= " selected";}
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$select_list .= ">Yes</option>";
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$select_list .= ">"._QXZ("Yes")."</option>";
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$select_list .= "<option value=\"O\"";
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if ($with_inbound=='O') {$select_list .= " selected";}
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$select_list .= ">Only</option>";
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$select_list .= ">"._QXZ("Only")."</option>";
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$select_list .= "</SELECT></TD></TR>";
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Monitor: </TD><TD align=left><SELECT SIZE=1 NAME=monitor_active>";
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$select_list .= _QXZ("Monitor:")." </TD><TD align=left><SELECT SIZE=1 NAME=monitor_active>";
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$select_list .= "<option value=\"\"";
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if (strlen($monitor_active) < 2) {$select_list .= " selected";}
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$select_list .= ">NONE</option>";
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$select_list .= ">"._QXZ("NONE")."</option>";
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$select_list .= "<option value=\"MONITOR\"";
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if ($monitor_active=='MONITOR') {$select_list .= " selected";}
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$select_list .= ">MONITOR</option>";
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$select_list .= ">"._QXZ("MONITOR")."</option>";
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$select_list .= "<option value=\"BARGE\"";
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if ($monitor_active=='BARGE') {$select_list .= " selected";}
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$select_list .= ">BARGE</option>";
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$select_list .= ">"._QXZ("BARGE")."</option>";
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#$select_list .= "<option value=\"HIJACK\"";
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# if ($monitor_active=='HIJACK') {$select_list .= " selected";}
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#$select_list .= ">HIJACK</option>";
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$select_list .= "</SELECT></TD></TR>";
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Phone: </TD><TD align=left>";
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$select_list .= _QXZ("Phone:")." </TD><TD align=left>";
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$select_list .= "<INPUT type=text size=10 maxlength=20 NAME=monitor_phone VALUE=\"$monitor_phone\">";
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$select_list .= "</TD></TR>";
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$select_list .= "<TR><TD align=center COLSPAN=2> </TD></TR>";
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@@ -670,9 +672,9 @@ $select_list .= "<TR><TD align=center COLSPAN=2> </TD></TR>";
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if ($UGdisplay > 0)
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{
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Select User Group: </TD><TD align=left>";
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$select_list .= _QXZ("Select User Group:")." </TD><TD align=left>";
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$select_list .= "<SELECT SIZE=1 NAME=usergroup>";
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$select_list .= "<option value=\"\">ALL USER GROUPS</option>";
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$select_list .= "<option value=\"\">"._QXZ("ALL USER GROUPS")."</option>";
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$o=0;
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while ($usergroups_to_print > $o)
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{
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@@ -684,33 +686,33 @@ if ($UGdisplay > 0)
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}
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Dialable Leads Alert: </TD><TD align=left><SELECT SIZE=1 NAME=NOLEADSalert>";
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$select_list .= _QXZ("Dialable Leads Alert:")." </TD><TD align=left><SELECT SIZE=1 NAME=NOLEADSalert>";
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$select_list .= "<option value=\"\"";
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if (strlen($NOLEADSalert) < 2) {$select_list .= " selected";}
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$select_list .= ">NO</option>";
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$select_list .= ">"._QXZ("NO")."</option>";
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$select_list .= "<option value=\"YES\"";
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if ($NOLEADSalert=='YES') {$select_list .= " selected";}
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$select_list .= ">YES</option>";
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$select_list .= ">"._QXZ("YES")."</option>";
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$select_list .= "</SELECT></TD></TR>";
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Show Drop In-Group Row: </TD><TD align=left><SELECT SIZE=1 NAME=DROPINGROUPstats>";
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$select_list .= _QXZ("Show Drop In-Group Row:")." </TD><TD align=left><SELECT SIZE=1 NAME=DROPINGROUPstats>";
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$select_list .= "<option value=\"0\"";
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if ($DROPINGROUPstats < 1) {$select_list .= " selected";}
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$select_list .= ">NO</option>";
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$select_list .= ">"._QXZ("NO")."</option>";
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$select_list .= "<option value=\"1\"";
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if ($DROPINGROUPstats=='1') {$select_list .= " selected";}
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$select_list .= ">YES</option>";
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$select_list .= ">"._QXZ("YES")."</option>";
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$select_list .= "</SELECT></TD></TR>";
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Show Carrier Stats: </TD><TD align=left><SELECT SIZE=1 NAME=CARRIERstats>";
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$select_list .= _QXZ("Show Carrier Stats:")." </TD><TD align=left><SELECT SIZE=1 NAME=CARRIERstats>";
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$select_list .= "<option value=\"0\"";
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if ($CARRIERstats < 1) {$select_list .= " selected";}
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$select_list .= ">NO</option>";
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$select_list .= ">"._QXZ("NO")."</option>";
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$select_list .= "<option value=\"1\"";
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if ($CARRIERstats=='1') {$select_list .= " selected";}
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$select_list .= ">YES</option>";
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$select_list .= ">"._QXZ("YES")."</option>";
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$select_list .= "</SELECT></TD></TR>";
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## find if any selected campaigns have presets enabled
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@@ -727,24 +729,24 @@ if ($presets_enabled_count > 0)
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if ($presets_enabled > 0)
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{
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Show Presets Stats: </TD><TD align=left><SELECT SIZE=1 NAME=PRESETstats>";
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$select_list .= _QXZ("Show Presets Stats:")." </TD><TD align=left><SELECT SIZE=1 NAME=PRESETstats>";
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$select_list .= "<option value=\"0\"";
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if ($PRESETstats < 1) {$select_list .= " selected";}
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$select_list .= ">NO</option>";
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$select_list .= ">"._QXZ("NO")."</option>";
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$select_list .= "<option value=\"1\"";
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if ($PRESETstats=='1') {$select_list .= " selected";}
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$select_list .= ">YES</option>";
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$select_list .= ">"._QXZ("YES")."</option>";
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$select_list .= "</SELECT></TD></TR>";
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}
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$select_list .= "<TR><TD align=right>";
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$select_list .= "Agent Time Stats: </TD><TD align=left><SELECT SIZE=1 NAME=AGENTtimeSTATS>";
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$select_list .= _QXZ("Agent Time Stats:")." </TD><TD align=left><SELECT SIZE=1 NAME=AGENTtimeSTATS>";
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$select_list .= "<option value=\"0\"";
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if ($AGENTtimeSTATS < 1) {$select_list .= " selected";}
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$select_list .= ">NO</option>";
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$select_list .= ">"._QXZ("NO")."</option>";
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$select_list .= "<option value=\"1\"";
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if ($AGENTtimeSTATS=='1') {$select_list .= " selected";}
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$select_list .= ">YES</option>";
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$select_list .= ">"._QXZ("YES")."</option>";
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$select_list .= "</SELECT></TD></TR>";
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$select_list .= "</TABLE><BR>";
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@@ -755,10 +757,10 @@ $select_list .= "<TR><TD ALIGN=CENTER>";
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$select_list .= "<font size=1> </font>";
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$select_list .= "</TD>";
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$select_list .= "<TD NOWRAP align=right>";
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$select_list .= "<font size=1>VERSION: $version BUILD: $build</font>";
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$select_list .= "<font size=1>"._QXZ("VERSION:")." $version "._QXZ("BUILD:")." $build</font>";
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$select_list .= "</TD></TR></TABLE>";
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$open_list = "<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#D9E6FE\"><TR><TD ALIGN=CENTER><a href=\"#\" onclick=\"openDiv(\'campaign_select_list\');\"><font size=2>Choose Report Display Options</a></TD></TR></TABLE>";
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$open_list = "<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#D9E6FE\"><TR><TD ALIGN=CENTER><a href=\"#\" onclick=\"openDiv(\'campaign_select_list\');\"><font size=2>"._QXZ("Choose Report Display Options")."</a></TD></TR></TABLE>";
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?>
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@@ -858,7 +860,7 @@ else
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if (Xoutput.match(regXFerr))
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{alert(xmlhttp.responseText);}
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if (Xoutput.match(regXFscs))
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{alert("SUCCESS: calling " + monitor_phone);}
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{alert("<?php echo _QXZ("SUCCESS: calling"); ?> " + monitor_phone);}
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}
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}
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delete xmlhttp;
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@@ -1096,32 +1098,32 @@ if ($RTajax < 1)
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echo "<INPUT TYPE=HIDDEN NAME=PRESETstats VALUE=\"$PRESETstats\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=AGENTtimeSTATS VALUE=\"$AGENTtimeSTATS\">\n";
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echo "<INPUT TYPE=HIDDEN NAME=droppedOFtotal VALUE=\"$droppedOFtotal\">\n";
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echo "Real-Time Report \n";
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echo _QXZ("$report_name")." \n";
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echo "<span style=\"position:absolute;left:160px;top:27px;z-index:19;\" id=campaign_select_list>\n";
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echo "<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#D9E6FE\"><TR><TD ALIGN=CENTER>\n";
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echo "<a href=\"#\" onclick=\"openDiv('campaign_select_list');\">Choose Report Display Options</a>";
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echo "<a href=\"#\" onclick=\"openDiv('campaign_select_list');\">"._QXZ("Choose Report Display Options")."</a>";
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echo "</TD></TR></TABLE>\n";
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echo "</span>\n";
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echo "<span style=\"position:absolute;left:10px;top:120px;z-index:18;\" id=agent_ingroup_display>\n";
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echo " ";
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echo "</span>\n";
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echo "<a href=\"$PHP_SELF?RR=4000$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">STOP</a> | ";
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echo "<a href=\"$PHP_SELF?RR=40$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">SLOW</a> | ";
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echo "<a href=\"$PHP_SELF?RR=4$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">GO</a>";
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echo "<a href=\"$PHP_SELF?RR=4000$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("STOP")."</a> | ";
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echo "<a href=\"$PHP_SELF?RR=40$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("SLOW")."</a> | ";
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echo "<a href=\"$PHP_SELF?RR=4$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("GO")."</a>";
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if (preg_match('/ALL\-ACTIVE/i',$group_string))
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{
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echo " <a href=\"./admin.php?ADD=10\">MODIFY</a> | \n";
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echo " <a href=\"./admin.php?ADD=10\">"._QXZ("MODIFY")."</a> | \n";
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}
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else
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{
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echo " <a href=\"./admin.php?ADD=34&campaign_id=$group\">MODIFY</a> | \n";
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echo " <a href=\"./admin.php?ADD=34&campaign_id=$group\">"._QXZ("MODIFY")."</a> | \n";
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}
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echo "<a href=\"./AST_timeonVDADallSUMMARY.php?RR=$RR&DB=$DB&adastats=$adastats\">SUMMARY</a> </FONT>\n";
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echo "<a href=\"./AST_timeonVDADallSUMMARY.php?RR=$RR&DB=$DB&adastats=$adastats\">"._QXZ("SUMMARY")."</a> </FONT>\n";
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echo "\n\n";
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}
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if (!$group)
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{echo "<BR><BR>please select a campaign from the pulldown above</FORM>\n"; exit;}
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{echo "<BR><BR>"._QXZ("please select a campaign from the pulldown above")."</FORM>\n"; exit;}
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else
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{
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$multi_drop=0;
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@@ -1167,12 +1169,12 @@ if ($DB > 0) {echo "\n|$closer_campaigns|$closer_campaignsSQL|$stmt|\n";}
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$answersSQL = 'sum(answers_today)';
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$answers_singleSQL = 'answers_today';
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$answers_text = 'ANSWERED';
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$answers_text = _QXZ('ANSWERED');
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||||
if ($droppedOFtotal > 0)
|
||||
{
|
||||
$answersSQL = 'sum(calls_today)';
|
||||
$answers_singleSQL = 'calls_today';
|
||||
$answers_text = 'TOTAL ';
|
||||
$answers_text = _QXZ('TOTAL').' ';
|
||||
}
|
||||
|
||||
##### SHOW IN-GROUP STATS OR INBOUND ONLY WITH VIEW-MORE ###
|
||||
@@ -1234,21 +1236,21 @@ if ( ($ALLINGROUPstats > 0) or ( (preg_match('/O/',$with_inbound)) and ($adastat
|
||||
$ingroup_detail .= "<TR bgcolor=\"$bgcolor\">";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT bgcolor=white><font size=2> </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>$ingroupdetail </B></TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>CALLS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>TMA 1:</B></TD><TD ALIGN=LEFT><font size=2> $PCThold_sec_stat_one% </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>Average Hold time for Answered Calls:</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_answer_calls </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("CALLS TODAY:")."</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TMA 1")."</B></TD><TD ALIGN=LEFT><font size=2> $PCThold_sec_stat_one% </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("Average Hold time for Answered Calls:")."</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_answer_calls </TD>";
|
||||
$ingroup_detail .= "</TR>";
|
||||
$ingroup_detail .= "<TR bgcolor=\"$bgcolor\">";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT bgcolor=white><font size=2></TD><TD ALIGN=LEFT><font size=2></TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>DROPS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>TMA 2:</B></TD><TD ALIGN=LEFT><font size=2> $PCThold_sec_stat_two% </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>Average Hold time for Dropped Calls:</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_drop_calls </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPS TODAY:")."</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TMA 2:")."</B></TD><TD ALIGN=LEFT><font size=2> $PCThold_sec_stat_two% </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("Average Hold time for Dropped Calls:")."</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_drop_calls </TD>";
|
||||
$ingroup_detail .= "</TR>";
|
||||
$ingroup_detail .= "<TR bgcolor=\"$bgcolor\">";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT bgcolor=white><font size=2></TD><TD ALIGN=LEFT><font size=2></TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>ANSWERS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $answersTODAY </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>DROP PERCENT:</B></TD><TD ALIGN=LEFT><font size=2> $drpctTODAY% </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>Average Hold time for All Calls:</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_queue_calls </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("ANSWERS TODAY:")."</B></TD><TD ALIGN=LEFT><font size=2> $answersTODAY </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROP PERCENT:")."</B></TD><TD ALIGN=LEFT><font size=2> $drpctTODAY% </TD>";
|
||||
$ingroup_detail .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("Average Hold time for All Calls:")."</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_queue_calls </TD>";
|
||||
$ingroup_detail .= "</TR>";
|
||||
|
||||
$r++;
|
||||
@@ -1291,10 +1293,10 @@ if ( ($DROPINGROUPstats > 0) and (!preg_match("/ALL-ACTIVE/",$group_string)) )
|
||||
$drpctTODAY = sprintf("%01.2f", $drpctTODAY);
|
||||
|
||||
$DROPINGROUPstatsHTML .= "<TR BGCOLOR=\"#E6E6E6\">";
|
||||
$DROPINGROUPstatsHTML .= "<TD ALIGN=RIGHT COLSPAN=2><font size=2><B>DROP IN-GROUP STATS -</B></TD>";
|
||||
$DROPINGROUPstatsHTML .= "<TD ALIGN=RIGHT><font size=2><B>DROP PERCENT:</B></TD><TD ALIGN=LEFT><font size=2> $drpctTODAY% </TD>";
|
||||
$DROPINGROUPstatsHTML .= "<TD ALIGN=RIGHT><font size=2><B>CALLS:</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
$DROPINGROUPstatsHTML .= "<TD ALIGN=RIGHT><font size=2><B>DROPS/ANSWERS:</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY / $answersTODAY </TD>";
|
||||
$DROPINGROUPstatsHTML .= "<TD ALIGN=RIGHT COLSPAN=2><font size=2><B>"._QXZ("DROP IN-GROUP STATS")." -</B></TD>";
|
||||
$DROPINGROUPstatsHTML .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROP PERCENT:")."</B></TD><TD ALIGN=LEFT><font size=2> $drpctTODAY% </TD>";
|
||||
$DROPINGROUPstatsHTML .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("CALLS:")."</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
$DROPINGROUPstatsHTML .= "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPS/ANSWERS:")."</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY / $answersTODAY </TD>";
|
||||
$DROPINGROUPstatsHTML .= "</TR>";
|
||||
}
|
||||
|
||||
@@ -1322,14 +1324,14 @@ if ($CARRIERstats > 0)
|
||||
$CARRIERstatsHTML .= "<TR BGCOLOR=white><TD ALIGN=left COLSPAN=8>";
|
||||
$CARRIERstatsHTML .= "<TABLE CELLPADDING=1 CELLSPACING=1 BORDER=0 BGCOLOR=white>";
|
||||
$CARRIERstatsHTML .= "<TR BGCOLOR=\"#E6E6E6\">";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=LEFT><font size=2><B>CARRIER STATS: </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=LEFT><font size=2><B> HANGUP STATUS </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> 24 HOURS </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> 6 HOURS </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> 1 HOUR </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> 15 MIN </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> 5 MIN </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> 1 MIN </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=LEFT><font size=2><B>"._QXZ("CARRIER STATS:")." </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=LEFT><font size=2><B> "._QXZ("HANGUP STATUS")." </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> "._QXZ("24 HOURS")." </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> "._QXZ("6 HOURS")." </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> "._QXZ("1 HOUR")." </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> "._QXZ("15 MIN")." </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> "._QXZ("5 MIN")." </B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD ALIGN=CENTER><font size=2><B> "._QXZ("1 MIN")." </B></TD>";
|
||||
$CARRIERstatsHTML .= "</TR>";
|
||||
|
||||
if (strlen($dialstatuses) > 1)
|
||||
@@ -1461,7 +1463,7 @@ if ($CARRIERstats > 0)
|
||||
}
|
||||
$CARRIERstatsHTML .= "<TR>";
|
||||
$CARRIERstatsHTML .= "<TD BGCOLOR=white><font size=2> </TD>";
|
||||
$CARRIERstatsHTML .= "<TD BGCOLOR=\"#E6E6E6\" ALIGN=LEFT><font size=2><B> TOTALS</B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD BGCOLOR=\"#E6E6E6\" ALIGN=LEFT><font size=2><B> "._QXZ("TOTALS")."</B></TD>";
|
||||
$CARRIERstatsHTML .= "<TD BGCOLOR=\"#E6E6E6\" ALIGN=CENTER><font size=2><B> ".($TFhour_total+0)."</B> </TD>";
|
||||
$CARRIERstatsHTML .= "<TD BGCOLOR=\"#E6E6E6\" ALIGN=CENTER><font size=2><B> ".($SIXhour_total+0)."</B> </TD>";
|
||||
$CARRIERstatsHTML .= "<TD BGCOLOR=\"#E6E6E6\" ALIGN=CENTER><font size=2><B> ".($ONEhour_total+0)."</B> </TD>";
|
||||
@@ -1473,7 +1475,7 @@ if ($CARRIERstats > 0)
|
||||
}
|
||||
else
|
||||
{
|
||||
$CARRIERstatsHTML .= "<TR><TD BGCOLOR=white colspan=7><font size=2>no log entries</TD></TR>";
|
||||
$CARRIERstatsHTML .= "<TR><TD BGCOLOR=white colspan=7><font size=2>"._QXZ("no log entries")."</TD></TR>";
|
||||
}
|
||||
$CARRIERstatsHTML .= "</TABLE>";
|
||||
$CARRIERstatsHTML .= "</TD></TR>";
|
||||
@@ -1487,9 +1489,9 @@ if ($PRESETstats > 0)
|
||||
$PRESETstatsHTML .= "<TR BGCOLOR=white><TD ALIGN=left COLSPAN=8>";
|
||||
$PRESETstatsHTML .= "<TABLE CELLPADDING=1 CELLSPACING=1 BORDER=0 BGCOLOR=white>";
|
||||
$PRESETstatsHTML .= "<TR BGCOLOR=\"#E6E6E6\">";
|
||||
$PRESETstatsHTML .= "<TD ALIGN=LEFT><font size=2><B> AGENT DIAL PRESETS: </B></TD>";
|
||||
$PRESETstatsHTML .= "<TD ALIGN=LEFT><font size=2><B> PRESET NAMES </B></TD>";
|
||||
$PRESETstatsHTML .= "<TD ALIGN=LEFT><font size=2><B> CALLS </B></TD>";
|
||||
$PRESETstatsHTML .= "<TD ALIGN=LEFT><font size=2><B> "._QXZ("AGENT DIAL PRESETS:")." </B></TD>";
|
||||
$PRESETstatsHTML .= "<TD ALIGN=LEFT><font size=2><B> "._QXZ("PRESET NAMES")." </B></TD>";
|
||||
$PRESETstatsHTML .= "<TD ALIGN=LEFT><font size=2><B> "._QXZ("CALLS")." </B></TD>";
|
||||
$PRESETstatsHTML .= "</TR>";
|
||||
$stmtB="select preset_name,xfer_count from vicidial_xfer_stats where preset_name!='' and preset_name is not NULL $group_SQLand order by preset_name;";
|
||||
if ($DB > 0) {echo "\n|$stmtB|\n";}
|
||||
@@ -1508,7 +1510,7 @@ if ($PRESETstats > 0)
|
||||
}
|
||||
if ($ctp < 1)
|
||||
{
|
||||
$PRESETstatsHTML .= "<TR><TD BGCOLOR=white colspan=2><font size=2>no log entries</TD></TR>";
|
||||
$PRESETstatsHTML .= "<TR><TD BGCOLOR=white colspan=2><font size=2>"._QXZ("no log entries")."</TD></TR>";
|
||||
}
|
||||
$PRESETstatsHTML .= "</TABLE>";
|
||||
$PRESETstatsHTML .= "</TD></TR>";
|
||||
@@ -1585,29 +1587,29 @@ if (preg_match('/O/',$with_inbound))
|
||||
$AVG_ANSWERagent_non_pause_sec = sprintf("%01.2f", $AVG_ANSWERagent_non_pause_sec);
|
||||
|
||||
echo "<BR><table cellpadding=0 cellspacing=0><TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>CALLS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>TMA 1:</B></TD><TD ALIGN=LEFT><font size=2> $PCThold_sec_stat_one% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>Average Hold time for Answered Calls:</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_answer_calls </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B> TIME:</B> </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("CALLS TODAY:")."</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TMA 1:")."</B></TD><TD ALIGN=LEFT><font size=2> $PCThold_sec_stat_one% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("Average Hold time for Answered Calls:")."</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_answer_calls </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B> "._QXZ("TIME:")."</B> </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
|
||||
echo "";
|
||||
echo "</TR>";
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DROPS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>TMA 2:</B></TD><TD ALIGN=LEFT><font size=2> $PCThold_sec_stat_two% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>Average Hold time for Dropped Calls:</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_drop_calls </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPS TODAY:")."</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TMA 2:")."</B></TD><TD ALIGN=LEFT><font size=2> $PCThold_sec_stat_two% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("Average Hold time for Dropped Calls:")."</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_drop_calls </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2> </TD><TD ALIGN=LEFT><font size=2> </TD>";
|
||||
echo "";
|
||||
echo "</TR>";
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>ANSWERS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $answersTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT COLSPAN=2><font size=2><B>(Agent non-pause time / Answers)</B></TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>Average Hold time for All Calls:</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_queue_calls </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("ANSWERS TODAY:")."</B></TD><TD ALIGN=LEFT><font size=2> $answersTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT COLSPAN=2><font size=2><B>("._QXZ("Agent non-pause time / Answers").")</B></TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("Average Hold time for All Calls:")."</B></TD><TD ALIGN=LEFT><font size=2> $AVGhold_sec_queue_calls </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2> </TD><TD ALIGN=LEFT><font size=2> </TD>";
|
||||
echo "";
|
||||
echo "</TR>";
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DROP PERCENT:</B></TD><TD ALIGN=LEFT><font size=2> $drpctTODAY% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>PRODUCTIVITY:</B></TD><TD ALIGN=LEFT><font size=2> $AVG_ANSWERagent_non_pause_sec </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROP PERCENT:")."</B></TD><TD ALIGN=LEFT><font size=2> $drpctTODAY% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("PRODUCTIVITY:")."</B></TD><TD ALIGN=LEFT><font size=2> $AVG_ANSWERagent_non_pause_sec </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2></TD><TD ALIGN=LEFT><font size=2></TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2></TD><TD ALIGN=LEFT><font size=2></TD>";
|
||||
echo "";
|
||||
@@ -1741,8 +1743,8 @@ else
|
||||
if ($Lmix_to_print > 0)
|
||||
{
|
||||
$row=mysqli_fetch_row($rslt);
|
||||
$DIALstatuses = "List Mix: $row[0]";
|
||||
$DIALorder = "List Mix: $row[0]";
|
||||
$DIALstatuses = _QXZ("List Mix:")." $row[0]";
|
||||
$DIALorder = _QXZ("List Mix:")." $row[0]";
|
||||
}
|
||||
}
|
||||
$DIALlev = sprintf("%01.3f", $DIALlev);
|
||||
@@ -1751,10 +1753,10 @@ else
|
||||
|
||||
|
||||
echo "<BR><table cellpadding=0 cellspacing=0><TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $DIALlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>TRUNK SHORT/FILL:</B></TD><TD ALIGN=LEFT><font size=2> $balanceSHORT / $balanceFILL </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>FILTER:</B></TD><TD ALIGN=LEFT><font size=2> $DIALfilter </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B> TIME:</B> </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIAL LEVEL:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TRUNK SHORT/FILL:")."</B></TD><TD ALIGN=LEFT><font size=2> $balanceSHORT / $balanceFILL </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("FILTER:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALfilter </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B> "._QXZ("TIME:")."</B> </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
|
||||
echo "";
|
||||
echo "</TR>";
|
||||
|
||||
@@ -1765,37 +1767,37 @@ else
|
||||
{$min_link='';}
|
||||
|
||||
echo "<TR BGCOLOR=\"#CCCCCC\">";
|
||||
echo "<TD ALIGN=RIGHT>$min_link<font size=2> <B>MAX LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $maxDIALlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED MAX:</B></TD><TD ALIGN=LEFT><font size=2> $DROPmax% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>TARGET DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $targetDIFF </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>INTENSITY:</B></TD><TD ALIGN=LEFT><font size=2> $ADAintense </TD>";
|
||||
echo "<TD ALIGN=RIGHT>$min_link<font size=2> <B>"._QXZ("MAX LEVEL:")."</B></TD><TD ALIGN=LEFT><font size=2> $maxDIALlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPPED MAX:")."</B></TD><TD ALIGN=LEFT><font size=2> $DROPmax% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TARGET DIFF:")."</B></TD><TD ALIGN=LEFT><font size=2> $targetDIFF </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("INTENSITY:")."</B></TD><TD ALIGN=LEFT><font size=2> $ADAintense </TD>";
|
||||
echo "</TR>";
|
||||
|
||||
echo "<TR BGCOLOR=\"#CCCCCC\">";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL TIMEOUT:</B></TD><TD ALIGN=LEFT><font size=2> $DIALtimeout </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>TAPER TIME:</B></TD><TD ALIGN=LEFT><font size=2> $TAPERtime </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>LOCAL TIME:</B></TD><TD ALIGN=LEFT><font size=2> $CALLtime </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVAIL ONLY:</B></TD><TD ALIGN=LEFT><font size=2> $ADAavailonly </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIAL TIMEOUT:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALtimeout </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TAPER TIME:")."</B></TD><TD ALIGN=LEFT><font size=2> $TAPERtime </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("LOCAL TIME:")."</B></TD><TD ALIGN=LEFT><font size=2> $CALLtime </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVAIL ONLY:")."</B></TD><TD ALIGN=LEFT><font size=2> $ADAavailonly </TD>";
|
||||
echo "</TR>";
|
||||
}
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIALABLE LEADS:</B></TD><TD ALIGN=LEFT><font size=2> $DAleads </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>CALLS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVG AGENTS:</B></TD><TD ALIGN=LEFT><font size=2> $agentsONEMIN </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL METHOD:</B></TD><TD ALIGN=LEFT><font size=2> $DIALmethod </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIALABLE LEADS:")."</B></TD><TD ALIGN=LEFT><font size=2> $DAleads </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("CALLS TODAY:")."</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVG AGENTS:")."</B></TD><TD ALIGN=LEFT><font size=2> $agentsONEMIN </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIAL METHOD:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALmethod </TD>";
|
||||
echo "</TR>";
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>HOPPER <font size=1>( min/auto )</font>:</B></TD><TD ALIGN=LEFT><font size=2> $HOPlev / $AHOPlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED / $answers_text:</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY / $answersTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $diffONEMIN </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2> $DIALstatuses </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("HOPPER")." <font size=1>( "._QXZ("min/auto")." )</font>:</B></TD><TD ALIGN=LEFT><font size=2> $HOPlev / $AHOPlev </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPPED")." / $answers_text:</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY / $answersTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DL DIFF:")."</B></TD><TD ALIGN=LEFT><font size=2> $diffONEMIN </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("STATUSES:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALstatuses </TD>";
|
||||
echo "</TR>";
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>LEADS IN HOPPER:</B></TD><TD ALIGN=LEFT><font size=2> $VDhop </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED PERCENT:</B></TD><TD ALIGN=LEFT><font size=2> ";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("LEADS IN HOPPER:")."</B></TD><TD ALIGN=LEFT><font size=2> $VDhop </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPPED PERCENT:")."</B></TD><TD ALIGN=LEFT><font size=2> ";
|
||||
if ($drpctTODAY >= $DROPmax)
|
||||
{echo "<font color=red><B>$drpctTODAY%</B></font>";}
|
||||
else
|
||||
@@ -1803,8 +1805,8 @@ else
|
||||
echo " </TD>";
|
||||
|
||||
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $diffpctONEMIN% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2> $DIALorder </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIFF:")."</B></TD><TD ALIGN=LEFT><font size=2> $diffpctONEMIN% </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("ORDER:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALorder </TD>";
|
||||
echo "</TR>";
|
||||
|
||||
if ($AGENTtimeSTATS>0)
|
||||
@@ -1826,10 +1828,10 @@ else
|
||||
$avgacwTODAY = sprintf("%01.0f", $avgacwTODAY);
|
||||
|
||||
echo "<TR>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AGENT AVG WAIT:</B></TD><TD ALIGN=LEFT><font size=2> $avgwaitTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVG CUSTTIME:</B></TD><TD ALIGN=LEFT><font size=2> $avgcustTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVG ACW:</B></TD><TD ALIGN=LEFT><font size=2> $avgacwTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>AVG PAUSE:</B></TD><TD ALIGN=LEFT><font size=2> $avgpauseTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AGENT AVG WAIT:")."</B></TD><TD ALIGN=LEFT><font size=2> $avgwaitTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVG CUSTTIME:")."</B></TD><TD ALIGN=LEFT><font size=2> $avgcustTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVG ACW:")."</B></TD><TD ALIGN=LEFT><font size=2> $avgacwTODAY </TD>";
|
||||
echo "<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVG PAUSE:")."</B></TD><TD ALIGN=LEFT><font size=2> $avgpauseTODAY </TD>";
|
||||
echo "</TR>";
|
||||
}
|
||||
|
||||
@@ -1858,60 +1860,60 @@ if ($RTajax < 1)
|
||||
{
|
||||
if ($adastats<2)
|
||||
{
|
||||
echo "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=2&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>+ VIEW MORE</font></a>";
|
||||
echo "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=2&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>+ "._QXZ("VIEW MORE")."</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=1&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>+ VIEW LESS</font></a>";
|
||||
echo "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=1&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>+ "._QXZ("VIEW LESS")."</font></a>";
|
||||
}
|
||||
if ($UGdisplay>0)
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=0&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>HIDE USER GROUP</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=0&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("HIDE USER GROUP")."</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=1&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>VIEW USER GROUP</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=1&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("VIEW USER GROUP")."</font></a>";
|
||||
}
|
||||
if ($SERVdisplay>0)
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=0&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>HIDE SERVER INFO</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=0&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("HIDE SERVER INFO")."</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=1&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>SHOW SERVER INFO</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=1&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("SHOW SERVER INFO")."</font></a>";
|
||||
}
|
||||
if ($CALLSdisplay>0)
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=0&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>HIDE WAITING CALLS</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=0&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("HIDE WAITING CALLS")."</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=1&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>SHOW WAITING CALLS</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=1&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("SHOW WAITING CALLS")."</font></a>";
|
||||
}
|
||||
|
||||
if ($ALLINGROUPstats>0)
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=0&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>HIDE IN-GROUP STATS</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=0&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("HIDE IN-GROUP STATS")."</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=1&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>SHOW IN-GROUP STATS</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=1&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("SHOW IN-GROUP STATS")."</font></a>";
|
||||
}
|
||||
if ($PHONEdisplay>0)
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=0&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>HIDE PHONES</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=0&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("HIDE PHONES")."</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=1&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>SHOW PHONES</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=1&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("SHOW PHONES")."</font></a>";
|
||||
}
|
||||
if ($CUSTPHONEdisplay>0)
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=0&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>HIDE CUSTPHONES</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=0&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("HIDE CUSTPHONES")."</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=1&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>SHOW CUSTPHONES</font></a>";
|
||||
echo " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=1&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\"><font size=1>"._QXZ("SHOW CUSTPHONES")."</font></a>";
|
||||
}
|
||||
}
|
||||
|
||||
@@ -1942,8 +1944,8 @@ if ( ($with_inbound != 'O') and ($NOLEADSalert == 'YES') )
|
||||
{
|
||||
echo "<span style=\"position:absolute;left:0px;top:47px;z-index:15;\" id=no_dialable_leads_span>\n";
|
||||
echo "<TABLE WIDTH=700 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#E9E6EE\"><TR><TD ALIGN=CENTER>\n";
|
||||
echo "<BR><BR><BR><BR><a href=\"#\" onclick=\"closeAlert('no_dialable_leads_span');\">Close Alert</a>";
|
||||
echo "<BR><BR><BR><BR><BR><b>Campaigns with no dialable leads:<BR><BR>$NDLcampaigns<b><BR>";
|
||||
echo "<BR><BR><BR><BR><a href=\"#\" onclick=\"closeAlert('no_dialable_leads_span');\">"._QXZ("Close Alert")."</a>";
|
||||
echo "<BR><BR><BR><BR><BR><b>"._QXZ("Campaigns with no dialable leads:")."<BR><BR>$NDLcampaigns<b><BR>";
|
||||
echo "<BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR> ";
|
||||
echo "</TD></TR></TABLE>\n";
|
||||
echo "</span>\n";
|
||||
@@ -2090,17 +2092,17 @@ if ($parked_to_print > 0)
|
||||
if ($out_live > 14) {$F='<FONT class="r4">'; $FG='</FONT>';}
|
||||
|
||||
if ($campaign_allow_inbound > 0)
|
||||
{echo "$NFB$out_total$NFE current active calls \n";}
|
||||
{echo "$NFB$out_total$NFE "._QXZ("current active calls")." \n";}
|
||||
else
|
||||
{echo "$NFB$out_total$NFE calls being placed \n";}
|
||||
{echo "$NFB$out_total$NFE "._QXZ("calls being placed")." \n";}
|
||||
|
||||
echo "$NFB$out_ring$NFE calls ringing \n";
|
||||
echo "$NFB$F $out_live $FG$NFE calls waiting for agents \n";
|
||||
echo "$NFB $in_ivr$NFE calls in IVR \n";
|
||||
echo "$NFB$out_ring$NFE "._QXZ("calls ringing")." \n";
|
||||
echo "$NFB$F $out_live $FG$NFE "._QXZ("calls waiting for agents")." \n";
|
||||
echo "$NFB $in_ivr$NFE "._QXZ("calls in IVR")." \n";
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " NO LIVE CALLS WAITING \n";
|
||||
echo _QXZ(" NO LIVE CALLS WAITING")." \n";
|
||||
}
|
||||
|
||||
|
||||
@@ -2110,22 +2112,22 @@ if ($parked_to_print > 0)
|
||||
###################################################################################
|
||||
$agentonlyheader = '';
|
||||
if ($agentonlycount > 0)
|
||||
{$agentonlyheader = 'AGENTONLY';}
|
||||
{$agentonlyheader = _QXZ('AGENTONLY');}
|
||||
$Cecho = '';
|
||||
$Cecho .= "VICIDIAL: Calls Waiting $NOW_TIME\n";
|
||||
$Cecho .= "+--------+----------------------+--------------+-----------------+---------+------------+----------+\n";
|
||||
$Cecho .= "| STATUS | CAMPAIGN | PHONE NUMBER | SERVER_IP | DIALTIME| CALL TYPE | PRIORITY | $agentonlyheader\n";
|
||||
$Cecho .= "| "._QXZ("STATUS",6)." | "._QXZ("CAMPAIGN",20)." | "._QXZ("PHONE NUMBER",12)." | "._QXZ("SERVER IP",15)." | "._QXZ("DIALTIME",8)."| "._QXZ("CALL TYPE",10)." | "._QXZ("PRIORITY",8)." | $agentonlyheader\n";
|
||||
$Cecho .= "+--------+----------------------+--------------+-----------------+---------+------------+----------+\n";
|
||||
|
||||
$p=0;
|
||||
while($p<$k)
|
||||
{
|
||||
$Cstatus = sprintf("%-6s", $CDstatus[$p]);
|
||||
$Ccampaign_id = sprintf("%-20s", $CDcampaign_id[$p]);
|
||||
$Cphone_number = sprintf("%-12s", $CDphone_number[$p]);
|
||||
$Cserver_ip = sprintf("%-15s", $CDserver_ip[$p]);
|
||||
$Ccall_type = sprintf("%-10s", $CDcall_type[$p]);
|
||||
$Cqueue_priority = sprintf("%8s", $CDqueue_priority[$p]);
|
||||
$Cstatus = sprintf("%-6s", _QXZ("$CDstatus[$p]",6)); #TRANSLATE
|
||||
$Ccampaign_id = sprintf("%-20s", $CDcampaign_id[$p]); # Do not translate
|
||||
$Cphone_number = sprintf("%-12s", $CDphone_number[$p]); # Do not translate
|
||||
$Cserver_ip = sprintf("%-15s", $CDserver_ip[$p]); # Do not translate
|
||||
$Ccall_type = sprintf("%-10s", _QXZ("$CDcall_type[$p]",10)); #TRANSLATE
|
||||
$Cqueue_priority = sprintf("%8s", $CDqueue_priority[$p]); # Do not translate
|
||||
$Cagent_only = sprintf("%8s", $CDagent_only[$p]);
|
||||
|
||||
$Ccall_time_S = ($STARTtime - $CDcall_time[$p]);
|
||||
@@ -2181,82 +2183,82 @@ if ($campaignord=='campaignup') {$campaignord='campaigndown';}
|
||||
else {$campaignord='campaignup';}
|
||||
|
||||
$Aecho = '';
|
||||
$Aecho .= "VICIDIAL: Agents Time On Calls Campaign: $group_string $NOW_TIME\n";
|
||||
$Aecho .= "VICIDIAL: "._QXZ("Agents Time On Calls Campaign:")." $group_string $NOW_TIME\n";
|
||||
|
||||
|
||||
$HDbegin = "+";
|
||||
$HTbegin = "|";
|
||||
$HDstation = "----------------+";
|
||||
$HTstation = " STATION |";
|
||||
$HTstation = " "._QXZ("STATION", 14)." |";
|
||||
$HDphone = "-------------+";
|
||||
$HTphone = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$phoneord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">PHONE</a> |";
|
||||
$HTphone = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$phoneord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("PHONE",11)."</a> |";
|
||||
if ($RTajax > 0)
|
||||
{$HTphone = " <a href=\"#\" onclick=\"update_variables('orderby','phone');\">PHONE</a> |";}
|
||||
{$HTphone = " <a href=\"#\" onclick=\"update_variables('orderby','phone');\">"._QXZ("PHONE",11)."</a> |";}
|
||||
$HDuser = "------------------------+";
|
||||
|
||||
|
||||
$HTuser = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$userord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">USER</a> ";
|
||||
$HTuser = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$userord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("USER",5)."</a> ";
|
||||
if ($RTajax > 0)
|
||||
{$HTuser = " <a href=\"#\" onclick=\"update_variables('orderby','user');\">USER</a> ";}
|
||||
{$HTuser = " <a href=\"#\" onclick=\"update_variables('orderby','user');\">"._QXZ("USER",5)."</a> ";}
|
||||
if ($UidORname>0)
|
||||
{
|
||||
if ($RTajax > 0)
|
||||
{$HTuser .= "<a href=\"#\" onclick=\"update_variables('UidORname','');\">SHOW ID</a> ";}
|
||||
{$HTuser .= "<a href=\"#\" onclick=\"update_variables('UidORname','');\">"._QXZ("SHOW ID",8)."</a> ";}
|
||||
else
|
||||
{
|
||||
$HTuser .= "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=0&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">SHOW ID</a> ";
|
||||
$HTuser .= "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=0&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("SHOW ID",8)."</a> ";
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
if ($RTajax > 0)
|
||||
{$HTuser .= "<a href=\"#\" onclick=\"update_variables('UidORname','');\">SHOW NAME</a>";}
|
||||
{$HTuser .= "<a href=\"#\" onclick=\"update_variables('UidORname','');\">"._QXZ("SHOW NAME",9)."</a>";}
|
||||
else
|
||||
{
|
||||
$HTuser .= "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=1&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">SHOW NAME</a>";
|
||||
$HTuser .= "<a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=1&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("SHOW NAME",9)."</a>";
|
||||
}
|
||||
}
|
||||
|
||||
$HTuser .= " INFO |";
|
||||
$HTuser .= " "._QXZ("INFO",6)." |";
|
||||
|
||||
|
||||
$HDusergroup = "--------------+";
|
||||
$HTusergroup = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$groupord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">USER GROUP</a> |";
|
||||
$HTusergroup = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$groupord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("USER GROUP",12)."</a> |";
|
||||
if ($RTajax > 0)
|
||||
{$HTusergroup = " <a href=\"#\" onclick=\"update_variables('orderby','group');\">USER GROUP</a> |";}
|
||||
{$HTusergroup = " <a href=\"#\" onclick=\"update_variables('orderby','group');\">"._QXZ("USER GROUP",12)."</a> |";}
|
||||
$HDsessionid = "------------------+";
|
||||
$HTsessionid = " SESSIONID |";
|
||||
$HTsessionid = " "._QXZ("SESSIONID",16)." |";
|
||||
$HDbarge = "-------+";
|
||||
$HTbarge = " BARGE |";
|
||||
$HTbarge = " "._QXZ("BARGE",5)." |";
|
||||
$HDstatus = "----------+";
|
||||
$HTstatus = " STATUS |";
|
||||
$HTstatus = " "._QXZ("STATUS",8)." |";
|
||||
$HDcustphone = "-------------+";
|
||||
$HTcustphone = " CUST PHONE |";
|
||||
$HTcustphone = " "._QXZ("CUST PHONE",11)." |";
|
||||
$HDserver_ip = "-----------------+";
|
||||
$HTserver_ip = " SERVER IP |";
|
||||
$HTserver_ip = " "._QXZ("SERVER IP",15)." |";
|
||||
$HDcall_server_ip = "-----------------+";
|
||||
$HTcall_server_ip = " CALL SERVER IP |";
|
||||
$HTcall_server_ip = " "._QXZ("CALL SERVER IP",15)." |";
|
||||
$HDtime = "---------+";
|
||||
$HTtime = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$timeord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">MM:SS</a> |";
|
||||
if ($RTajax > 0)
|
||||
{$HTtime = " <a href=\"#\" onclick=\"update_variables('orderby','time');\">MM:SS</a> |";}
|
||||
$HDcampaign = "------------+";
|
||||
$HTcampaign = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$campaignord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">CAMPAIGN</a> |";
|
||||
$HTcampaign = " <a href=\"$PHP_SELF?$usergroupQS$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$campaignord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone&ALLINGROUPstats=$ALLINGROUPstats&DROPINGROUPstats=$DROPINGROUPstats&NOLEADSalert=$NOLEADSalert&CARRIERstats=$CARRIERstats&PRESETstats=$PRESETstats&AGENTtimeSTATS=$AGENTtimeSTATS&droppedOFtotal=$droppedOFtotal\">"._QXZ("CAMPAIGN",10)."</a> |";
|
||||
if ($RTajax > 0)
|
||||
{$HTcampaign = " <a href=\"#\" onclick=\"update_variables('orderby','campaign');\">CAMPAIGN</a> |";}
|
||||
{$HTcampaign = " <a href=\"#\" onclick=\"update_variables('orderby','campaign');\">"._QXZ("CAMPAIGN",10)."</a> |";}
|
||||
$HDcalls = "-------+";
|
||||
$HTcalls = " CALLS |";
|
||||
$HTcalls = " "._QXZ("CALLS",5)." |";
|
||||
$HDpause = '';
|
||||
$HTpause = '';
|
||||
$HDigcall = "------+------------------";
|
||||
$HTigcall = " HOLD | IN-GROUP ";
|
||||
$HTigcall = " "._QXZ("HOLD",4)." | "._QXZ("IN-GROUP",8)." ";
|
||||
|
||||
if ($agent_pause_codes_active > 0)
|
||||
{
|
||||
$HDstatus = "----------";
|
||||
$HTstatus = " STATUS ";
|
||||
$HTstatus = " "._QXZ("STATUS",8)." ";
|
||||
$HDpause = "-------+";
|
||||
$HTpause = " PAUSE |";
|
||||
$HTpause = " "._QXZ("PAUSE",5)." |";
|
||||
}
|
||||
if ($PHONEdisplay < 1)
|
||||
{
|
||||
@@ -2276,7 +2278,7 @@ if ($UGdisplay < 1)
|
||||
if ( ($SIPmonitorLINK<1) and ($IAXmonitorLINK<1) and (!preg_match("/MONITOR|BARGE/",$monitor_active) ) )
|
||||
{
|
||||
$HDsessionid = "-----------+";
|
||||
$HTsessionid = " SESSIONID |";
|
||||
$HTsessionid = " "._QXZ("SESSIONID",9)." |";
|
||||
}
|
||||
if ( ($SIPmonitorLINK<2) and ($IAXmonitorLINK<2) and (!preg_match("/BARGE/",$monitor_active) ) )
|
||||
{
|
||||
@@ -2576,7 +2578,7 @@ $talking_to_print = mysqli_num_rows($rslt);
|
||||
}
|
||||
else
|
||||
{
|
||||
if (!preg_match("/$Acallerid[$i]\|/",$callerids) && !preg_match("/EMAIL/i",$comments))
|
||||
if (!preg_match("/$Acallerid[$i]\|/",$callerids) && !preg_match("/EMAIL/i",$comments) && !preg_match("/CHAT/i",$comments))
|
||||
{
|
||||
$Acall_time[$i]=$Astate_change[$i];
|
||||
|
||||
@@ -2718,14 +2720,14 @@ $talking_to_print = mysqli_num_rows($rslt);
|
||||
|
||||
$L='';
|
||||
$R='';
|
||||
if ($SIPmonitorLINK>0) {$L=" <a href=\"sip:0$Lsessionid@$server_ip\">LISTEN</a>"; $R='';}
|
||||
if ($IAXmonitorLINK>0) {$L=" <a href=\"iax:0$Lsessionid@$server_ip\">LISTEN</a>"; $R='';}
|
||||
if ($SIPmonitorLINK>1) {$R=" | <a href=\"sip:$Lsessionid@$server_ip\">BARGE</a>";}
|
||||
if ($SIPmonitorLINK>0) {$L=" <a href=\"sip:0$Lsessionid@$server_ip\">"._QXZ("LISTEN",6)."</a>"; $R='';}
|
||||
if ($IAXmonitorLINK>0) {$L=" <a href=\"iax:0$Lsessionid@$server_ip\">"._QXZ("LISTEN",6)."</a>"; $R='';}
|
||||
if ($SIPmonitorLINK>1) {$R=" | <a href=\"sip:$Lsessionid@$server_ip\">"._QXZ("BARGE",5)."</a>";}
|
||||
if ($IAXmonitorLINK>1) {$R=" | <a href=\"iax:$Lsessionid@$server_ip\">BARGE</a>";}
|
||||
if ( (strlen($monitor_phone)>1) and (preg_match("/MONITOR|BARGE/",$monitor_active) ) )
|
||||
{$L=" <a href=\"javascript:send_monitor('$Lsessionid','$Lserver_ip','MONITOR');\">LISTEN</a>"; $R='';}
|
||||
{$L=" <a href=\"javascript:send_monitor('$Lsessionid','$Lserver_ip','MONITOR');\">"._QXZ("LISTEN",6)."</a>"; $R='';}
|
||||
if ( (strlen($monitor_phone)>1) and (preg_match("/BARGE/",$monitor_active) ) )
|
||||
{$R=" | <a href=\"javascript:send_monitor('$Lsessionid','$Lserver_ip','BARGE');\">BARGE</a>";}
|
||||
{$R=" | <a href=\"javascript:send_monitor('$Lsessionid','$Lserver_ip','BARGE');\">"._QXZ("BARGE",5)."</a>";}
|
||||
|
||||
if ($CUSTPHONEdisplay > 0) {$CP = " $G$custphone$EG |";}
|
||||
else {$CP = "";}
|
||||
@@ -2763,36 +2765,36 @@ $talking_to_print = mysqli_num_rows($rslt);
|
||||
|
||||
if ($realtime_block_user_info > 0)
|
||||
{
|
||||
$Aecho .= "|$UGD $G$sessionid$EG$L$R$Aring_note[$i]| $G$status$EG $CM $pausecode|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
|
||||
$Aecho .= "|$UGD $G$sessionid$EG$L$R$Aring_note[$i]| $G"._QXZ("$status",6)."$EG $CM "._QXZ("$pausecode",6)."|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
|
||||
}
|
||||
if ($realtime_block_user_info < 1)
|
||||
{
|
||||
$Aecho .= "| $G$extension$EG$Aring_note[$i]|$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">+</a> |$UGD $G$sessionid$EG$L$R | $G$status$EG $CM $pausecode|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
|
||||
$Aecho .= "| $G$extension$EG$Aring_note[$i]|$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">+</a> |$UGD $G$sessionid$EG$L$R | $G"._QXZ("$status",6)."$EG $CM "._QXZ("$pausecode",6)."|$CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
|
||||
}
|
||||
$j++;
|
||||
}
|
||||
|
||||
$Aecho .= "$Aline";
|
||||
$Aecho .= " $agentcount agents logged in on all servers\n";
|
||||
$Aecho .= " System Load Average: $load_ave $db_source\n\n";
|
||||
$Aecho .= " $agentcount "._QXZ("agents logged in on all servers\n");
|
||||
$Aecho .= " "._QXZ("System Load Average:")." $load_ave $db_source\n\n";
|
||||
|
||||
# $Aecho .= " <SPAN class=\"orange\"><B> </SPAN> - Balanced call</B>\n";
|
||||
$Aecho .= " <SPAN class=\"lightblue\"><B> </SPAN> - Agent waiting for call</B>\n";
|
||||
$Aecho .= " <SPAN class=\"blue\"><B> </SPAN> - Agent waiting for call > 1 minute</B>\n";
|
||||
$Aecho .= " <SPAN class=\"midnightblue\"><B> </SPAN> - Agent waiting for call > 5 minutes</B>\n";
|
||||
$Aecho .= " <SPAN class=\"thistle\"><B> </SPAN> - Agent on call > 10 seconds</B>\n";
|
||||
$Aecho .= " <SPAN class=\"violet\"><B> </SPAN> - Agent on call > 1 minute</B>\n";
|
||||
$Aecho .= " <SPAN class=\"purple\"><B> </SPAN> - Agent on call > 5 minutes</B>\n";
|
||||
$Aecho .= " <SPAN class=\"khaki\"><B> </SPAN> - Agent Paused > 10 seconds</B>\n";
|
||||
$Aecho .= " <SPAN class=\"yellow\"><B> </SPAN> - Agent Paused > 1 minute</B>\n";
|
||||
$Aecho .= " <SPAN class=\"olive\"><B> </SPAN> - Agent Paused > 5 minutes</B>\n";
|
||||
$Aecho .= " <SPAN class=\"lime\"><B> </SPAN> - Agent in 3-WAY > 10 seconds</B>\n";
|
||||
$Aecho .= " <SPAN class=\"black\"><B> </SPAN> - Agent on a dead call</B>\n";
|
||||
# $Aecho .= " <SPAN class=\"orange\"><B> </SPAN> - "._QXZ("Balanced call")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"lightblue\"><B> </SPAN> - "._QXZ("Agent waiting for call")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"blue\"><B> </SPAN> - "._QXZ("Agent waiting for call > 1 minute")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"midnightblue\"><B> </SPAN> - "._QXZ("Agent waiting for call > 5 minutes")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"thistle\"><B> </SPAN> - "._QXZ("Agent on call > 10 seconds")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"violet\"><B> </SPAN> - "._QXZ("Agent on call > 1 minute")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"purple\"><B> </SPAN> - "._QXZ("Agent on call > 5 minutes")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"khaki\"><B> </SPAN> - "._QXZ("Agent Paused > 10 seconds")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"yellow\"><B> </SPAN> - "._QXZ("Agent Paused > 1 minute")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"olive\"><B> </SPAN> - "._QXZ("Agent Paused > 5 minutes")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"lime\"><B> </SPAN> - "._QXZ("Agent in 3-WAY > 10 seconds")."</B>\n";
|
||||
$Aecho .= " <SPAN class=\"black\"><B> </SPAN> - "._QXZ("Agent on a dead call")."</B>\n";
|
||||
|
||||
if ($ring_agents > 0)
|
||||
{
|
||||
$Aecho .= " <SPAN class=\"salmon\"><B> </SPAN> - Agent phone ringing</B>\n";
|
||||
$Aecho .= " <SPAN><B>* Denotes on-hook agent</B></SPAN>\n";
|
||||
$Aecho .= " <SPAN class=\"salmon\"><B> </SPAN> - "._QXZ("Agent phone ringing")."</B>\n";
|
||||
$Aecho .= " <SPAN><B>* "._QXZ("Denotes on-hook agent")."</B></SPAN>\n";
|
||||
}
|
||||
|
||||
if ($agent_ready > 0) {$B='<FONT class="b1">'; $BG='</FONT>';}
|
||||
@@ -2803,12 +2805,12 @@ $talking_to_print = mysqli_num_rows($rslt);
|
||||
|
||||
echo "\n<BR>\n";
|
||||
|
||||
echo "$NFB$agent_total$NFE agents logged in \n";
|
||||
echo "$NFB$agent_incall$NFE agents in calls \n";
|
||||
echo "$NFB$B $agent_ready $BG$NFE agents waiting \n";
|
||||
echo "$NFB$agent_paused$NFE paused agents \n";
|
||||
echo "$NFB$agent_dead$NFE agents in dead calls \n";
|
||||
echo "$NFB$agent_dispo$NFE agents in dispo \n";
|
||||
echo "$NFB$agent_total$NFE "._QXZ("agents logged in")." \n";
|
||||
echo "$NFB$agent_incall$NFE "._QXZ("agents in calls")." \n";
|
||||
echo "$NFB$B $agent_ready $BG$NFE "._QXZ("agents waiting")." \n";
|
||||
echo "$NFB$agent_paused$NFE "._QXZ("paused agents")." \n";
|
||||
echo "$NFB$agent_dead$NFE "._QXZ("agents in dead calls")." \n";
|
||||
echo "$NFB$agent_dispo$NFE "._QXZ("agents in dispo")." \n";
|
||||
|
||||
echo "<PRE><FONT SIZE=2>";
|
||||
echo "";
|
||||
@@ -2817,7 +2819,7 @@ $talking_to_print = mysqli_num_rows($rslt);
|
||||
}
|
||||
else
|
||||
{
|
||||
echo " NO AGENTS ON CALLS \n";
|
||||
echo " "._QXZ("NO AGENTS ON CALLS")." \n";
|
||||
echo "<PRE>$Cecho";
|
||||
}
|
||||
|
||||
|
||||
@@ -27,6 +27,7 @@
|
||||
# 130620-2256 - Added filtering of input to prevent SQL injection attacks and new user auth
|
||||
# 130901-2006 - Changed to mysqli PHP functions
|
||||
# 140328-0005 - Converted division calculations to use MathZDC function
|
||||
# 140918-1631 - Added QXZ function formatting of output
|
||||
#
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -53,6 +54,7 @@ if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
|
||||
if (!isset($RR)) {$gRRroup=4;}
|
||||
if (!isset($types)) {$types='SHOW ALL CAMPAIGNS';}
|
||||
|
||||
#$report_name = _QXZ('Real-Time Campaign Summary');
|
||||
$report_name = 'Real-Time Campaign Summary';
|
||||
$db_source = 'M';
|
||||
|
||||
@@ -116,7 +118,7 @@ if ($auth > 0)
|
||||
|
||||
if ($reports_auth < 1)
|
||||
{
|
||||
$VDdisplayMESSAGE = "You are not allowed to view reports";
|
||||
$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
|
||||
Header ("Content-type: text/html; charset=utf-8");
|
||||
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
|
||||
exit;
|
||||
@@ -129,10 +131,10 @@ if ($auth > 0)
|
||||
}
|
||||
else
|
||||
{
|
||||
$VDdisplayMESSAGE = "Login incorrect, please try again";
|
||||
$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
|
||||
if ($auth_message == 'LOCK')
|
||||
{
|
||||
$VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes";
|
||||
$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
|
||||
Header ("Content-type: text/html; charset=utf-8");
|
||||
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
|
||||
exit;
|
||||
@@ -160,7 +162,7 @@ if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL
|
||||
{
|
||||
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
|
||||
Header("HTTP/1.0 401 Unauthorized");
|
||||
echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
|
||||
echo _QXZ("You are not allowed to view this report:")." |$PHP_AUTH_USER|$report_name|"._QXZ("$report_name")."|\n";
|
||||
exit;
|
||||
}
|
||||
|
||||
@@ -235,20 +237,20 @@ $HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 m
|
||||
|
||||
$MAIN.="<FORM action=$PHP_SELF method=POST><TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
|
||||
|
||||
$MAIN.="<b>Real-Time All Campaigns Summary</b> \n";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=4000&DB=$DB&adastats=$adastats&types=$types\">STOP</a> | ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=40&DB=$DB&adastats=$adastats&types=$types\">SLOW</a> | ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=$adastats&types=$types\">GO</a> ";
|
||||
$MAIN.="<b>"._QXZ("$report_name")."</b> \n";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=4000&DB=$DB&adastats=$adastats&types=$types\">"._QXZ("STOP")."</a> | ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=40&DB=$DB&adastats=$adastats&types=$types\">"._QXZ("SLOW")."</a> | ";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=$adastats&types=$types\">"._QXZ("GO")."</a> ";
|
||||
$MAIN.=" </FONT>\n";
|
||||
if ($adastats<2)
|
||||
{
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=2&types=$types\"><font size=1>+ VIEW MORE SETTINGS</font></a>";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=2&types=$types\"><font size=1>+ "._QXZ("VIEW MORE SETTINGS")."</font></a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=1&types=$types\"><font size=1>- VIEW LESS SETTINGS</font></a>";
|
||||
$MAIN.="<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=1&types=$types\"><font size=1>- "._QXZ("VIEW LESS SETTINGS")."</font></a>";
|
||||
}
|
||||
$MAIN.=" <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&types=$types&file_download=1\">DOWNLOAD</a> | <a href=\"./admin.php?ADD=999999\">REPORTS</a>";
|
||||
$MAIN.=" <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&types=$types&file_download=1\">"._QXZ("DOWNLOAD")."</a> | <a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a>";
|
||||
$MAIN.="\n";
|
||||
$MAIN.="<input type=hidden name=RR value=$RR>\n";
|
||||
$MAIN.="<input type=hidden name=DB value=$DB>\n";
|
||||
@@ -256,16 +258,16 @@ $MAIN.="<input type=hidden name=adastats value=$adastats>\n";
|
||||
$MAIN.="<select size=1 name=types>\n";
|
||||
$MAIN.="<option value=\"SHOW ALL CAMPAIGNS\"";
|
||||
if ($types == 'SHOW ALL CAMPAIGNS') {$MAIN.=" selected";}
|
||||
$MAIN.=">SHOW ALL CAMPAIGNS</option>";
|
||||
$MAIN.=">"._QXZ("SHOW ALL CAMPAIGNS")."</option>";
|
||||
$MAIN.="<option value=\"AUTO-DIAL ONLY\"";
|
||||
if ($types == 'AUTO-DIAL ONLY') {$MAIN.=" selected";}
|
||||
$MAIN.=">AUTO-DIAL ONLY</option>";
|
||||
$MAIN.=">"._QXZ("AUTO-DIAL ONLY")."</option>";
|
||||
$MAIN.="<option value=\"MANUAL ONLY\"";
|
||||
if ($types == 'MANUAL ONLY') {$MAIN.=" selected";}
|
||||
$MAIN.=">MANUAL ONLY</option>";
|
||||
$MAIN.=">"._QXZ("MANUAL ONLY")."</option>";
|
||||
$MAIN.="<option value=\"INBOUND ONLY\"";
|
||||
if ($types == 'INBOUND ONLY') {$MAIN.=" selected";}
|
||||
$MAIN.=">INBOUND ONLY</option>";
|
||||
$MAIN.=">"._QXZ("INBOUND ONLY")."</option>";
|
||||
$MAIN.="</select> \n";
|
||||
$MAIN.="<input type=submit name=submit value='SUBMIT'>\n";
|
||||
$MAIN.="<BR><BR>\n\n";
|
||||
@@ -279,7 +281,7 @@ $F=''; $FG=''; $B=''; $BG='';
|
||||
|
||||
$group = $groups[$k];
|
||||
$MAIN.="<b><a href=\"./realtime_report.php?group=$group&RR=$RR&DB=$DB&adastats=$adastats\">$group</a></b> - ";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=34&campaign_id=$group\">Modify</a>\n";
|
||||
$MAIN.="<a href=\"./admin.php?ADD=34&campaign_id=$group\">"._QXZ("Modify")."</a>\n";
|
||||
$CSV_text.="\"$group\"\n";
|
||||
|
||||
$stmt = "select count(*) from vicidial_campaigns where campaign_id='$group' and campaign_allow_inbound='Y';";
|
||||
@@ -351,10 +353,10 @@ $row=mysqli_fetch_row($rslt);
|
||||
$balanceSHORT = $row[0];
|
||||
|
||||
$MAIN.="<BR><table cellpadding=0 cellspacing=0><TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $DIALlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TRUNK SHORT/FILL:</B></TD><TD ALIGN=LEFT><font size=2> $balanceSHORT / $balanceFILL </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>FILTER:</B></TD><TD ALIGN=LEFT><font size=2> $DIALfilter </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B> TIME:</B> </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIAL LEVEL:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TRUNK SHORT/FILL:")."</B></TD><TD ALIGN=LEFT><font size=2> $balanceSHORT / $balanceFILL </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("FILTER:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALfilter </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B> "._QXZ("TIME:")."</B> </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
|
||||
$MAIN.="";
|
||||
$MAIN.="</TR>";
|
||||
|
||||
@@ -363,48 +365,48 @@ $CSV_text.="\"DIAL LEVEL:\",\"$DIALlev\",\"TRUNK SHORT/FILL:\",\"$balanceSHORT /
|
||||
if ($adastats>1)
|
||||
{
|
||||
$MAIN.="<TR BGCOLOR=\"#CCCCCC\">";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2> <B>MAX LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $maxDIALlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED MAX:</B></TD><TD ALIGN=LEFT><font size=2> $DROPmax% </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TARGET DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $targetDIFF </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>INTENSITY:</B></TD><TD ALIGN=LEFT><font size=2> $ADAintense </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2> <B>"._QXZ("MAX LEVEL:")."</B></TD><TD ALIGN=LEFT><font size=2> $maxDIALlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPPED MAX:")."</B></TD><TD ALIGN=LEFT><font size=2> $DROPmax% </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TARGET DIFF:")."</B></TD><TD ALIGN=LEFT><font size=2> $targetDIFF </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("INTENSITY:")."</B></TD><TD ALIGN=LEFT><font size=2> $ADAintense </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"MAX LEVEL:\",\"$maxDIALlev\",\"DROPPED MAX:\",\"$DROPmax\",\"TARGET DIFF:\",\"$targetDIFF\",\"INTENSITY:\",\"$ADAintense\"\n";
|
||||
|
||||
$MAIN.="<TR BGCOLOR=\"#CCCCCC\">";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL TIMEOUT:</B></TD><TD ALIGN=LEFT><font size=2> $DIALtimeout </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>TAPER TIME:</B></TD><TD ALIGN=LEFT><font size=2> $TAPERtime </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>LOCAL TIME:</B></TD><TD ALIGN=LEFT><font size=2> $CALLtime </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVAIL ONLY:</B></TD><TD ALIGN=LEFT><font size=2> $ADAavailonly </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIAL TIMEOUT:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALtimeout </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("TAPER TIME:")."</B></TD><TD ALIGN=LEFT><font size=2> $TAPERtime </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("LOCAL TIME:")."</B></TD><TD ALIGN=LEFT><font size=2> $CALLtime </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVAIL ONLY:")."</B></TD><TD ALIGN=LEFT><font size=2> $ADAavailonly </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"DIAL TIMEOUT:\",\"$DIALtimeout\",\"TAPER TIME:\",\"$TAPERtime\",\"LOCAL TIME:\",\"$CALLtime\",\"AVAIL ONLY:\",\"$ADAavailonly\"\n";
|
||||
}
|
||||
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIALABLE LEADS:</B></TD><TD ALIGN=LEFT><font size=2> $DAleads </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>CALLS TODAY:</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG AGENTS:</B></TD><TD ALIGN=LEFT><font size=2> $agentsONEMIN </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIAL METHOD:</B></TD><TD ALIGN=LEFT><font size=2> $DIALmethod </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIALABLE LEADS:")."</B></TD><TD ALIGN=LEFT><font size=2> $DAleads </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("CALLS TODAY:")."</B></TD><TD ALIGN=LEFT><font size=2> $callsTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVG AGENTS:")."</B></TD><TD ALIGN=LEFT><font size=2> $agentsONEMIN </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIAL METHOD:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALmethod </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"DIALABLE LEADS:\",\"$DAleads\",\"CALLS TODAY:\",\"$callsTODAY\",\"AVG AGENTS:\",\"$agentsONEMIN\",\"DIAL METHOD:\",\"$DIALmethod\"\n";
|
||||
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>HOPPER LEVEL:</B></TD><TD ALIGN=LEFT><font size=2> $HOPlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED / ANSWERED:</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY / $answersTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $diffONEMIN </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2> $DIALstatuses </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("HOPPER LEVEL:")."</B></TD><TD ALIGN=LEFT><font size=2> $HOPlev </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPPED / ANSWERED:")."</B></TD><TD ALIGN=LEFT><font size=2> $dropsTODAY / $answersTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DL DIFF:")."</B></TD><TD ALIGN=LEFT><font size=2> $diffONEMIN </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("STATUSES:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALstatuses </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"HOPPER LEVEL:\",\"$HOPlev\",\"DROPPED / ANSWERED:\",\"$dropsTODAY / $answersTODAY\",\"DL DIFF:\",\"$diffONEMIN\",\"STATUSES:\",\"$DIALstatuses\"\n";
|
||||
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>LEADS IN HOPPER:</B></TD><TD ALIGN=LEFT><font size=2> $VDhop </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DROPPED PERCENT:</B></TD><TD ALIGN=LEFT><font size=2> ";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("LEADS IN HOPPER:")."</B></TD><TD ALIGN=LEFT><font size=2> $VDhop </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DROPPED PERCENT:")."</B></TD><TD ALIGN=LEFT><font size=2> ";
|
||||
if ($drpctTODAY >= $DROPmax)
|
||||
{$MAIN.="<font color=red><B>$drpctTODAY%</B></font>";}
|
||||
else
|
||||
{$MAIN.="$drpctTODAY%";}
|
||||
$MAIN.=" </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2> $diffpctONEMIN% </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2> $DIALorder </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("DIFF:")."</B></TD><TD ALIGN=LEFT><font size=2> $diffpctONEMIN% </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("ORDER:")."</B></TD><TD ALIGN=LEFT><font size=2> $DIALorder </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"LEADS IN HOPPER:\",\"$VDhop\",\"DROPPED PERCENT:\",\"$drpctTODAY%\",\"DIFF:\",\"$diffpctONEMIN%\",\"ORDER:\",\"$DIALorder\"\n";
|
||||
|
||||
@@ -440,10 +442,10 @@ if ($VSCagentcalls > 0)
|
||||
$avgacwTODAY = sprintf("%01.0f", $avgacwTODAY);
|
||||
|
||||
$MAIN.="<TR>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AGENT AVG WAIT:</B></TD><TD ALIGN=LEFT><font size=2> $avgwaitTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG CUSTTIME:</B></TD><TD ALIGN=LEFT><font size=2> $avgcustTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG ACW:</B></TD><TD ALIGN=LEFT><font size=2> $avgacwTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>AVG PAUSE:</B></TD><TD ALIGN=LEFT><font size=2> $avgpauseTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AGENT AVG WAIT:")."</B></TD><TD ALIGN=LEFT><font size=2> $avgwaitTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVG CUSTTIME:")."</B></TD><TD ALIGN=LEFT><font size=2> $avgcustTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVG ACW:")."</B></TD><TD ALIGN=LEFT><font size=2> $avgacwTODAY </TD>";
|
||||
$MAIN.="<TD ALIGN=RIGHT><font size=2><B>"._QXZ("AVG PAUSE:")."</B></TD><TD ALIGN=LEFT><font size=2> $avgpauseTODAY </TD>";
|
||||
$MAIN.="</TR>";
|
||||
$CSV_text.="\"AGENT AVG WAIT:\",\"$avgwaitTODAY\",\"AVG CUSTTIME:\",\"$avgcustTODAY\",\"AVG ACW:\",\"$avgacwTODAY\",\"AVG PAUSE:\",\"$avgpauseTODAY\"\n";
|
||||
}
|
||||
@@ -518,24 +520,24 @@ $parked_to_print = mysqli_num_rows($rslt);
|
||||
|
||||
if ($campaign_allow_inbound > 0)
|
||||
{
|
||||
$MAIN.="$NFB$out_total$NFE current active calls \n";
|
||||
$CSV_text.="\"$out_total current active calls\",\"\"\n";
|
||||
$MAIN.="$NFB$out_total$NFE "._QXZ("current active calls")." \n";
|
||||
$CSV_text.="\"$out_total "._QXZ("current active calls")."\",\"\"\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
$MAIN.="$NFB$out_total$NFE calls being placed \n";
|
||||
$CSV_text.="\"$NFB$out_total$NFE calls being placed\",\"\"\n";
|
||||
$MAIN.="$NFB$out_total$NFE "._QXZ("calls being placed")." \n";
|
||||
$CSV_text.="\"$NFB$out_total$NFE "._QXZ("calls being placed")."\",\"\"\n";
|
||||
}
|
||||
|
||||
$MAIN.="$NFB$out_ring$NFE calls ringing \n";
|
||||
$MAIN.="$NFB$F $out_live $FG$NFE calls waiting for agents \n";
|
||||
$MAIN.="$NFB $in_ivr$NFE calls in IVR \n";
|
||||
$CSV_text.="\"$out_ring calls ringing\",\"$out_live calls waiting for agents\",\"$in_ivr calls in IVR\"\n";
|
||||
$MAIN.="$NFB$out_ring$NFE "._QXZ("calls ringing")." \n";
|
||||
$MAIN.="$NFB$F $out_live $FG$NFE "._QXZ("calls waiting for agents")." \n";
|
||||
$MAIN.="$NFB $in_ivr$NFE "._QXZ("calls in IVR")." \n";
|
||||
$CSV_text.="\"$out_ring "._QXZ("calls ringing")."\",\"$out_live "._QXZ("calls waiting for agents")."\",\"$in_ivr "._QXZ("calls in IVR")."\"\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
$MAIN.=" NO LIVE CALLS WAITING \n";
|
||||
$CSV_text.="\"NO LIVE CALLS WAITING\"\n";
|
||||
$MAIN.=" "._QXZ("NO LIVE CALLS WAITING")." \n";
|
||||
$CSV_text.="\""._QXZ("NO LIVE CALLS WAITING")."\"\n";
|
||||
}
|
||||
|
||||
|
||||
@@ -605,19 +607,19 @@ $talking_to_print = mysqli_num_rows($rslt);
|
||||
|
||||
$MAIN.="\n<BR>\n";
|
||||
|
||||
$MAIN.="$NFB$agent_total$NFE agents logged in \n";
|
||||
$MAIN.="$NFB$agent_incall$NFE agents in calls \n";
|
||||
$MAIN.="$NFB$B $agent_ready $BG$NFE agents waiting \n";
|
||||
$MAIN.="$NFB$agent_paused$NFE paused agents \n";
|
||||
$CSV_text.="\"$agent_total agents logged in\",\"$agent_incall agents in calls\",\"$agent_ready agents waiting\",\"$agent_paused paused agents\"\n\n";
|
||||
$MAIN.="$NFB$agent_total$NFE "._QXZ("agents logged in")." \n";
|
||||
$MAIN.="$NFB$agent_incall$NFE "._QXZ("agents in calls")." \n";
|
||||
$MAIN.="$NFB$B $agent_ready $BG$NFE "._QXZ("agents waiting")." \n";
|
||||
$MAIN.="$NFB$agent_paused$NFE "._QXZ("paused agents")." \n";
|
||||
$CSV_text.="\"$agent_total "._QXZ("agents logged in")."\",\"$agent_incall "._QXZ("agents in calls")."\",\"$agent_ready "._QXZ("agents waiting")."\",\"$agent_paused "._QXZ("paused agents")."\"\n\n";
|
||||
|
||||
$MAIN.="<PRE><FONT SIZE=2>";
|
||||
$MAIN.="";
|
||||
}
|
||||
else
|
||||
{
|
||||
$MAIN.=" NO AGENTS ON CALLS<BR>\n";
|
||||
$CSV_text.="\"NO AGENTS ON CALLS\"\n\n";
|
||||
$MAIN.=" "._QXZ("NO AGENTS ON CALLS")."<BR>\n";
|
||||
$CSV_text.="\""._QXZ("NO AGENTS ON CALLS")."\"\n\n";
|
||||
}
|
||||
|
||||
################################################################################
|
||||
|
||||
@@ -1,6 +1,6 @@
|
||||
<?php
|
||||
#
|
||||
# functions.php version 2.8
|
||||
# functions.php version 2.10
|
||||
#
|
||||
# functions for administrative scripts and reports
|
||||
#
|
||||
@@ -18,6 +18,7 @@
|
||||
# 130705-1957 - Added password encryption compatibility
|
||||
# 130831-0919 - Changed to mysqli PHP functions
|
||||
# 140319-1924 - Added MathZDC function
|
||||
# 140918-1609 - Added admin QXZ print/echo function with length padding
|
||||
#
|
||||
|
||||
##### BEGIN validate user login credentials, check for failed lock out #####
|
||||
@@ -416,4 +417,24 @@ function MathZDC($dividend, $divisor, $quotient=0) {
|
||||
return ($dividend/$divisor);
|
||||
}
|
||||
}
|
||||
|
||||
# function to print/echo content, options for length included
|
||||
function _QXZ($English_text, $sprintf=0, $align="l")
|
||||
{
|
||||
# $English_text = str_repeat('*', strlen($English_text));
|
||||
if ($sprintf>0)
|
||||
{
|
||||
if ($align=="r")
|
||||
{
|
||||
$fmt="%".$sprintf."s";
|
||||
}
|
||||
else
|
||||
{
|
||||
$fmt="%-".$sprintf."s";
|
||||
}
|
||||
$English_text=sprintf($fmt, $English_text);
|
||||
}
|
||||
return $English_text;
|
||||
}
|
||||
|
||||
?>
|
||||
|
||||
@@ -27,12 +27,13 @@
|
||||
# 130901-0858 - Changed to mysqli PHP functions
|
||||
# 140108-0722 - Added webserver and hostname to report logging
|
||||
# 140624-1423 - Added droppedOFtotal options.php option
|
||||
# 140918-1628 - Added QXZ function formatting of output
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
|
||||
$version = '2.10-15';
|
||||
$build = '140624-1423';
|
||||
$version = '2.10-16';
|
||||
$build = '140918-1628';
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
@@ -130,7 +131,7 @@ $webphone_top = '27';
|
||||
$webphone_bufw = '250';
|
||||
$webphone_bufh = '1';
|
||||
$webphone_pad = '10';
|
||||
$webphone_clpos = "<BR> <a href=\"#\" onclick=\"hideDiv('webphone_content');\">webphone -</a>";
|
||||
$webphone_clpos = "<BR> <a href=\"#\" onclick=\"hideDiv('webphone_content');\">"._QXZ("webphone")." -</a>";
|
||||
|
||||
if (file_exists('options.php'))
|
||||
{
|
||||
@@ -313,7 +314,7 @@ if ($auth > 0)
|
||||
|
||||
if ($reports_auth < 1)
|
||||
{
|
||||
$VDdisplayMESSAGE = "You are not allowed to view reports";
|
||||
$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
|
||||
Header ("Content-type: text/html; charset=utf-8");
|
||||
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
|
||||
exit;
|
||||
@@ -326,10 +327,10 @@ if ($auth > 0)
|
||||
}
|
||||
else
|
||||
{
|
||||
$VDdisplayMESSAGE = "Login incorrect, please try again";
|
||||
$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
|
||||
if ($auth_message == 'LOCK')
|
||||
{
|
||||
$VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes";
|
||||
$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
|
||||
Header ("Content-type: text/html; charset=utf-8");
|
||||
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
|
||||
exit;
|
||||
@@ -500,7 +501,7 @@ if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL
|
||||
{
|
||||
Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\"");
|
||||
Header("HTTP/1.0 401 Unauthorized");
|
||||
echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
|
||||
echo _QXZ("You are not allowed to view this report:")." |$PHP_AUTH_USER|$report_name|"._QXZ("$report_name")."|\n";
|
||||
exit;
|
||||
}
|
||||
|
||||
@@ -636,7 +637,7 @@ if ($DB) {echo "$stmt\n";}
|
||||
$usergroups_to_print = mysqli_num_rows($rslt);
|
||||
$i=0;
|
||||
$usergroups[$i]='ALL-GROUPS';
|
||||
$usergroupnames[$i] = 'All user groups';
|
||||
$usergroupnames[$i] = _QXZ('All user groups');
|
||||
$i++;
|
||||
$usergroups_to_print++;
|
||||
while ($i < $usergroups_to_print)
|
||||
@@ -653,7 +654,7 @@ $NFB = '<b><font size=6 face="courier">';
|
||||
$NFE = '</font></b>';
|
||||
$F=''; $FG=''; $B=''; $BG='';
|
||||
|
||||
$select_list = "<TABLE WIDTH=700 CELLPADDING=5 BGCOLOR=\"#D9E6FE\"><TR><TD VALIGN=TOP>Select Campaigns: <BR>";
|
||||
$select_list = "<TABLE WIDTH=700 CELLPADDING=5 BGCOLOR=\"#D9E6FE\"><TR><TD VALIGN=TOP>"._QXZ("Select Campaigns:")." <BR>";
|
||||
$select_list .= "<SELECT SIZE=8 NAME=groups[] ID=groups[] multiple>";
|
||||
$o=0;
|
||||
while ($groups_to_print > $o)
|
||||
@@ -665,9 +666,9 @@ while ($groups_to_print > $o)
|
||||
$o++;
|
||||
}
|
||||
$select_list .= "</SELECT>";
|
||||
$select_list .= "<BR><font size=1>(To select more than 1 campaign, hold down the Ctrl key and click)</font>";
|
||||
$select_list .= "<BR><font size=1>("._QXZ("To select more than 1 campaign, hold down the Ctrl key and click").")</font>";
|
||||
|
||||
$select_list .= "<BR><BR>Select User Groups: <BR>";
|
||||
$select_list .= "<BR><BR>"._QXZ("Select User Groups:")." <BR>";
|
||||
$select_list .= "<SELECT SIZE=8 NAME=user_group_filter[] ID=user_group_filter[] multiple>";
|
||||
$o=0;
|
||||
while ($o < $usergroups_to_print)
|
||||
@@ -686,59 +687,59 @@ while ($o < $usergroups_to_print)
|
||||
$select_list .= "</SELECT>";
|
||||
|
||||
$select_list .= "</TD><TD VALIGN=TOP ALIGN=CENTER>";
|
||||
$select_list .= "<a href=\"#\" onclick=\"hideDiv(\'campaign_select_list\');\">Close Panel</a><BR><BR>";
|
||||
$select_list .= "<a href=\"#\" onclick=\"hideDiv(\'campaign_select_list\');\">"._QXZ("Close Panel")."</a><BR><BR>";
|
||||
$select_list .= "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Screen Refresh Rate: </TD><TD align=left><SELECT SIZE=1 NAME=RR ID=RR>";
|
||||
$select_list .= "<option value=\"4\""; if ($RR < 5) {$select_list .= " selected";} $select_list .= ">4 seconds</option>";
|
||||
$select_list .= "<option value=\"10\""; if ( ($RR >= 5) and ($RR <=10) ) {$select_list .= " selected";} $select_list .= ">10 seconds</option>";
|
||||
$select_list .= "<option value=\"20\""; if ( ($RR >= 11) and ($RR <=20) ) {$select_list .= " selected";} $select_list .= ">20 seconds</option>";
|
||||
$select_list .= "<option value=\"30\""; if ( ($RR >= 21) and ($RR <=30) ) {$select_list .= " selected";} $select_list .= ">30 seconds</option>";
|
||||
$select_list .= "<option value=\"40\""; if ( ($RR >= 31) and ($RR <=40) ) {$select_list .= " selected";} $select_list .= ">40 seconds</option>";
|
||||
$select_list .= "<option value=\"60\""; if ( ($RR >= 41) and ($RR <=60) ) {$select_list .= " selected";} $select_list .= ">60 seconds</option>";
|
||||
$select_list .= "<option value=\"120\""; if ( ($RR >= 61) and ($RR <=120) ) {$select_list .= " selected";} $select_list .= ">2 minutes</option>";
|
||||
$select_list .= "<option value=\"300\""; if ( ($RR >= 121) and ($RR <=300) ) {$select_list .= " selected";} $select_list .= ">5 minutes</option>";
|
||||
$select_list .= "<option value=\"600\""; if ( ($RR >= 301) and ($RR <=600) ) {$select_list .= " selected";} $select_list .= ">10 minutes</option>";
|
||||
$select_list .= "<option value=\"1200\""; if ( ($RR >= 601) and ($RR <=1200) ) {$select_list .= " selected";} $select_list .= ">20 minutes</option>";
|
||||
$select_list .= "<option value=\"1800\""; if ( ($RR >= 1201) and ($RR <=1800) ) {$select_list .= " selected";} $select_list .= ">30 minutes</option>";
|
||||
$select_list .= "<option value=\"2400\""; if ( ($RR >= 1801) and ($RR <=2400) ) {$select_list .= " selected";} $select_list .= ">40 minutes</option>";
|
||||
$select_list .= "<option value=\"3600\""; if ( ($RR >= 2401) and ($RR <=3600) ) {$select_list .= " selected";} $select_list .= ">60 minutes</option>";
|
||||
$select_list .= "<option value=\"7200\""; if ( ($RR >= 3601) and ($RR <=7200) ) {$select_list .= " selected";} $select_list .= ">2 hours</option>";
|
||||
$select_list .= "<option value=\"63072000\""; if ($RR >= 7201) {$select_list .= " selected";} $select_list .= ">2 years</option>";
|
||||
$select_list .= _QXZ("Screen Refresh Rate:")." </TD><TD align=left><SELECT SIZE=1 NAME=RR ID=RR>";
|
||||
$select_list .= "<option value=\"4\""; if ($RR < 5) {$select_list .= " selected";} $select_list .= ">"._QXZ("4 seconds")."</option>";
|
||||
$select_list .= "<option value=\"10\""; if ( ($RR >= 5) and ($RR <=10) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("10 seconds")."</option>";
|
||||
$select_list .= "<option value=\"20\""; if ( ($RR >= 11) and ($RR <=20) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("20 seconds")."</option>";
|
||||
$select_list .= "<option value=\"30\""; if ( ($RR >= 21) and ($RR <=30) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("30 seconds")."</option>";
|
||||
$select_list .= "<option value=\"40\""; if ( ($RR >= 31) and ($RR <=40) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("40 seconds")."</option>";
|
||||
$select_list .= "<option value=\"60\""; if ( ($RR >= 41) and ($RR <=60) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("60 seconds")."</option>";
|
||||
$select_list .= "<option value=\"120\""; if ( ($RR >= 61) and ($RR <=120) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("2 minutes")."</option>";
|
||||
$select_list .= "<option value=\"300\""; if ( ($RR >= 121) and ($RR <=300) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("5 minutes")."</option>";
|
||||
$select_list .= "<option value=\"600\""; if ( ($RR >= 301) and ($RR <=600) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("10 minutes")."</option>";
|
||||
$select_list .= "<option value=\"1200\""; if ( ($RR >= 601) and ($RR <=1200) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("20 minutes")."</option>";
|
||||
$select_list .= "<option value=\"1800\""; if ( ($RR >= 1201) and ($RR <=1800) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("30 minutes")."</option>";
|
||||
$select_list .= "<option value=\"2400\""; if ( ($RR >= 1801) and ($RR <=2400) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("40 minutes")."</option>";
|
||||
$select_list .= "<option value=\"3600\""; if ( ($RR >= 2401) and ($RR <=3600) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("60 minutes")."</option>";
|
||||
$select_list .= "<option value=\"7200\""; if ( ($RR >= 3601) and ($RR <=7200) ) {$select_list .= " selected";} $select_list .= ">"._QXZ("2 hours")."</option>";
|
||||
$select_list .= "<option value=\"63072000\""; if ($RR >= 7201) {$select_list .= " selected";} $select_list .= ">"._QXZ("2 years")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Inbound: </TD><TD align=left><SELECT SIZE=1 NAME=with_inbound ID=with_inbound>";
|
||||
$select_list .= _QXZ("Inbound:")." </TD><TD align=left><SELECT SIZE=1 NAME=with_inbound ID=with_inbound>";
|
||||
$select_list .= "<option value=\"N\"";
|
||||
if ($with_inbound=='N') {$select_list .= " selected";}
|
||||
$select_list .= ">No</option>";
|
||||
$select_list .= ">"._QXZ("No")."</option>";
|
||||
$select_list .= "<option value=\"Y\"";
|
||||
if ($with_inbound=='Y') {$select_list .= " selected";}
|
||||
$select_list .= ">Yes</option>";
|
||||
$select_list .= ">"._QXZ("Yes")."</option>";
|
||||
$select_list .= "<option value=\"O\"";
|
||||
if ($with_inbound=='O') {$select_list .= " selected";}
|
||||
$select_list .= ">Only</option>";
|
||||
$select_list .= ">"._QXZ("Only")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Monitor: </TD><TD align=left><SELECT SIZE=1 NAME=monitor_active ID=monitor_active>";
|
||||
$select_list .= _QXZ("Monitor:")." </TD><TD align=left><SELECT SIZE=1 NAME=monitor_active ID=monitor_active>";
|
||||
$select_list .= "<option value=\"\"";
|
||||
if (strlen($monitor_active) < 2) {$select_list .= " selected";}
|
||||
$select_list .= ">NONE</option>";
|
||||
$select_list .= ">"._QXZ("NONE")."</option>";
|
||||
$select_list .= "<option value=\"MONITOR\"";
|
||||
if ($monitor_active=='MONITOR') {$select_list .= " selected";}
|
||||
$select_list .= ">MONITOR</option>";
|
||||
$select_list .= ">"._QXZ("MONITOR")."</option>";
|
||||
$select_list .= "<option value=\"BARGE\"";
|
||||
if ($monitor_active=='BARGE') {$select_list .= " selected";}
|
||||
$select_list .= ">BARGE</option>";
|
||||
$select_list .= ">"._QXZ("BARGE")."</option>";
|
||||
#$select_list .= "<option value=\"HIJACK\"";
|
||||
# if ($monitor_active=='HIJACK') {$select_list .= " selected";}
|
||||
#$select_list .= ">HIJACK</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Phone: </TD><TD align=left>";
|
||||
$select_list .= _QXZ("Phone:")." </TD><TD align=left>";
|
||||
$select_list .= "<INPUT type=text size=10 maxlength=20 NAME=monitor_phone ID=monitor_phone VALUE=\"$monitor_phone\">";
|
||||
$select_list .= "</TD></TR>";
|
||||
$select_list .= "<TR><TD align=center COLSPAN=2> </TD></TR>";
|
||||
@@ -746,9 +747,9 @@ $select_list .= "<TR><TD align=center COLSPAN=2> </TD></TR>";
|
||||
if ($UGdisplay > 0)
|
||||
{
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Select User Group: </TD><TD align=left>";
|
||||
$select_list .= _QXZ("Select User Group:")." </TD><TD align=left>";
|
||||
$select_list .= "<SELECT SIZE=1 NAME=usergroup ID=usergroup>";
|
||||
$select_list .= "<option value=\"\">ALL USER GROUPS</option>";
|
||||
$select_list .= "<option value=\"\">"._QXZ("ALL USER GROUPS")."</option>";
|
||||
$o=0;
|
||||
while ($usergroups_to_print > $o)
|
||||
{
|
||||
@@ -760,33 +761,33 @@ if ($UGdisplay > 0)
|
||||
}
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Dialable Leads Alert: </TD><TD align=left><SELECT SIZE=1 NAME=NOLEADSalert ID=NOLEADSalert>";
|
||||
$select_list .= _QXZ("Dialable Leads Alert:")." </TD><TD align=left><SELECT SIZE=1 NAME=NOLEADSalert ID=NOLEADSalert>";
|
||||
$select_list .= "<option value=\"\"";
|
||||
if (strlen($NOLEADSalert) < 2) {$select_list .= " selected";}
|
||||
$select_list .= ">NO</option>";
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"YES\"";
|
||||
if ($NOLEADSalert=='YES') {$select_list .= " selected";}
|
||||
$select_list .= ">YES</option>";
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Show Drop In-Group Row: </TD><TD align=left><SELECT SIZE=1 NAME=DROPINGROUPstats ID=DROPINGROUPstats>";
|
||||
$select_list .= _QXZ("Show Drop In-Group Row:")." </TD><TD align=left><SELECT SIZE=1 NAME=DROPINGROUPstats ID=DROPINGROUPstats>";
|
||||
$select_list .= "<option value=\"0\"";
|
||||
if ($DROPINGROUPstats < 1) {$select_list .= " selected";}
|
||||
$select_list .= ">NO</option>";
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"1\"";
|
||||
if ($DROPINGROUPstats=='1') {$select_list .= " selected";}
|
||||
$select_list .= ">YES</option>";
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Show Carrier Stats: </TD><TD align=left><SELECT SIZE=1 NAME=CARRIERstats ID=CARRIERstats>";
|
||||
$select_list .= _QXZ("Show Carrier Stats:")." </TD><TD align=left><SELECT SIZE=1 NAME=CARRIERstats ID=CARRIERstats>";
|
||||
$select_list .= "<option value=\"0\"";
|
||||
if ($CARRIERstats < 1) {$select_list .= " selected";}
|
||||
$select_list .= ">NO</option>";
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"1\"";
|
||||
if ($CARRIERstats=='1') {$select_list .= " selected";}
|
||||
$select_list .= ">YES</option>";
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
## find if any selected campaigns have presets enabled
|
||||
@@ -803,13 +804,13 @@ if ($presets_enabled_count > 0)
|
||||
if ($presets_enabled > 0)
|
||||
{
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Show Presets Stats: </TD><TD align=left><SELECT SIZE=1 NAME=PRESETstats ID=PRESETstats>";
|
||||
$select_list .= _QXZ("Show Presets Stats:")." </TD><TD align=left><SELECT SIZE=1 NAME=PRESETstats ID=PRESETstats>";
|
||||
$select_list .= "<option value=\"0\"";
|
||||
if ($PRESETstats < 1) {$select_list .= " selected";}
|
||||
$select_list .= ">NO</option>";
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"1\"";
|
||||
if ($PRESETstats=='1') {$select_list .= " selected";}
|
||||
$select_list .= ">YES</option>";
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
}
|
||||
else
|
||||
@@ -818,13 +819,13 @@ else
|
||||
}
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= "Agent Time Stats: </TD><TD align=left><SELECT SIZE=1 NAME=AGENTtimeSTATS ID=AGENTtimeSTATS>";
|
||||
$select_list .= _QXZ("Agent Time Stats:")." </TD><TD align=left><SELECT SIZE=1 NAME=AGENTtimeSTATS ID=AGENTtimeSTATS>";
|
||||
$select_list .= "<option value=\"0\"";
|
||||
if ($AGENTtimeSTATS < 1) {$select_list .= " selected";}
|
||||
$select_list .= ">NO</option>";
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"1\"";
|
||||
if ($AGENTtimeSTATS=='1') {$select_list .= " selected";}
|
||||
$select_list .= ">YES</option>";
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "</TABLE><BR>";
|
||||
@@ -835,10 +836,10 @@ $select_list .= "<TR><TD ALIGN=CENTER>";
|
||||
$select_list .= "<font size=1> </font>";
|
||||
$select_list .= "</TD>";
|
||||
$select_list .= "<TD NOWRAP align=right>";
|
||||
$select_list .= "<font size=1>VERSION: $version BUILD: $build</font>";
|
||||
$select_list .= "<font size=1>"._QXZ("VERSION:")." $version "._QXZ("BUILD:")." $build</font>";
|
||||
$select_list .= "</TD></TR></TABLE>";
|
||||
|
||||
$open_list = "<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#D9E6FE\"><TR><TD ALIGN=CENTER><a href=\"#\" onclick=\"showDiv(\'campaign_select_list\');\"><font size=2>Choose Report Display Options</a></TD></TR></TABLE>";
|
||||
$open_list = "<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#D9E6FE\"><TR><TD ALIGN=CENTER><a href=\"#\" onclick=\"showDiv(\'campaign_select_list\');\"><font size=2>"._QXZ("Choose Report Display Options")."</a></TD></TR></TABLE>";
|
||||
|
||||
|
||||
|
||||
@@ -1043,13 +1044,13 @@ function ShowWebphone(divvis)
|
||||
{
|
||||
divref = document.getElementById('webphone_content').style;
|
||||
divref.visibility = 'visible';
|
||||
document.getElementById("webphone_visibility").innerHTML = "<a href=\"#\" onclick=\"ShowWebphone('hide');\">webphone -</a>";
|
||||
document.getElementById("webphone_visibility").innerHTML = "<a href=\"#\" onclick=\"ShowWebphone('hide');\"><?php echo _QXZ("webphone"); ?> -</a>";
|
||||
}
|
||||
else
|
||||
{
|
||||
divref = document.getElementById('webphone_content').style;
|
||||
divref.visibility = 'hidden';
|
||||
document.getElementById("webphone_visibility").innerHTML = "<a href=\"#\" onclick=\"ShowWebphone('show');\">webphone +</a>";
|
||||
document.getElementById("webphone_visibility").innerHTML = "<a href=\"#\" onclick=\"ShowWebphone('show');\"><?php echo _QXZ("webphone"); ?> +</a>";
|
||||
}
|
||||
}
|
||||
|
||||
@@ -1094,7 +1095,7 @@ function send_monitor(session_id,server_ip,stage)
|
||||
if (Xoutput.match(regXFerr))
|
||||
{alert(xmlhttp.responseText);}
|
||||
if (Xoutput.match(regXFscs))
|
||||
{alert("SUCCESS: calling " + monitor_phone);}
|
||||
{alert("<?php echo _QXZ("SUCCESS: calling"); ?> " + monitor_phone);}
|
||||
}
|
||||
}
|
||||
delete xmlhttp;
|
||||
@@ -1562,10 +1563,10 @@ echo "<INPUT TYPE=HIDDEN NAME=cursorY ID=cursorY>\n";
|
||||
#echo "<INPUT TYPE=HIDDEN NAME=PRESETstats ID=PRESETstats VALUE=\"$PRESETstats\">\n";
|
||||
#echo "<INPUT TYPE=HIDDEN NAME=AGENTtimeSTATS ID=AGENTtimeSTATS VALUE=\"$AGENTtimeSTATS\">\n";
|
||||
|
||||
echo "Real-Time Report \n";
|
||||
echo _QXZ("$report_name")." \n";
|
||||
echo "<span style=\"position:absolute;left:160px;z-index:20;\" id=campaign_select_list_link>\n";
|
||||
echo "<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#D9E6FE\"><TR><TD ALIGN=CENTER>\n";
|
||||
echo "<a href=\"#\" onclick=\"showDiv('campaign_select_list');\">Choose Report Display Options</a>";
|
||||
echo "<a href=\"#\" onclick=\"showDiv('campaign_select_list');\">"._QXZ("Choose Report Display Options")."</a>";
|
||||
echo "</TD></TR></TABLE>\n";
|
||||
echo "</span>\n";
|
||||
echo "<span style=\"position:absolute;left:0px;z-index:21;\" id=campaign_select_list>\n";
|
||||
@@ -1581,19 +1582,19 @@ echo "</span>\n";
|
||||
echo "<span style=\"position:absolute;left:10px;top:120px;z-index:14;\" id=agent_ingroup_display>\n";
|
||||
echo " ";
|
||||
echo "</span>\n";
|
||||
echo "<a href=\"#\" onclick=\"update_variables('form_submit','','YES')\">RELOAD NOW</a>";
|
||||
echo "<a href=\"#\" onclick=\"update_variables('form_submit','','YES')\">"._QXZ("RELOAD NOW")."</a>";
|
||||
if (preg_match('/ALL\-ACTIVE/i',$group_string))
|
||||
{echo " <a href=\"./admin.php?ADD=10\">MODIFY</a> | \n";}
|
||||
{echo " <a href=\"./admin.php?ADD=10\">"._QXZ("MODIFY")."</a> | \n";}
|
||||
else
|
||||
{echo " <a href=\"./admin.php?ADD=34&campaign_id=$group\">MODIFY</a> | \n";}
|
||||
{echo " <a href=\"./admin.php?ADD=34&campaign_id=$group\">"._QXZ("MODIFY")."</a> | \n";}
|
||||
|
||||
echo "<a href=\"./AST_timeonVDADallSUMMARY.php?RR=$RR&DB=$DB&adastats=$adastats\">SUMMARY</a> </FONT>\n";
|
||||
echo "<a href=\"./AST_timeonVDADallSUMMARY.php?RR=$RR&DB=$DB&adastats=$adastats\">"._QXZ("SUMMARY")."</a> </FONT>\n";
|
||||
|
||||
|
||||
echo " refresh: <span id=refresh_countdown name=refresh_countdown></span>\n\n";
|
||||
echo " "._QXZ("refresh:")." <span id=refresh_countdown name=refresh_countdown></span>\n\n";
|
||||
|
||||
if ($is_webphone == 'Y')
|
||||
{echo " <span id=webphone_visibility name=webphone_visibility><a href=\"#\" onclick=\"ShowWebphone('show');\">webphone +</a></span>\n\n";}
|
||||
{echo " <span id=webphone_visibility name=webphone_visibility><a href=\"#\" onclick=\"ShowWebphone('show');\">"._QXZ("webphone")." +</a></span>\n\n";}
|
||||
else
|
||||
{echo " <span id=webphone_visibility name=webphone_visibility></span>\n\n";}
|
||||
|
||||
@@ -1603,33 +1604,33 @@ echo "<BR>\n\n";
|
||||
|
||||
|
||||
if ($adastats<2)
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('adastats','');\"><font size=1><span id=adastatsTXT>+ VIEW MORE</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('adastats','');\"><font size=1><span id=adastatsTXT>+ "._QXZ("VIEW MORE")."</span></font></a>";}
|
||||
else
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('adastats','');\"><font size=1><span id=adastatsTXT>- VIEW LESS</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('adastats','');\"><font size=1><span id=adastatsTXT>- "._QXZ("VIEW LESS")."</span></font></a>";}
|
||||
if ($UGdisplay>0)
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('UGdisplay','');\"><font size=1><span id=UGdisplayTXT>HIDE USER GROUP</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('UGdisplay','');\"><font size=1><span id=UGdisplayTXT>"._QXZ("HIDE USER GROUP")."</span></font></a>";}
|
||||
else
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('UGdisplay','');\"><font size=1><span id=UGdisplayTXT>VIEW USER GROUP</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('UGdisplay','');\"><font size=1><span id=UGdisplayTXT>"._QXZ("VIEW USER GROUP")."</span></font></a>";}
|
||||
if ($SERVdisplay>0)
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('SERVdisplay','');\"><font size=1><span id=SERVdisplayTXT>HIDE SERVER INFO</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('SERVdisplay','');\"><font size=1><span id=SERVdisplayTXT>"._QXZ("HIDE SERVER INFO")."</span></font></a>";}
|
||||
else
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('SERVdisplay','');\"><font size=1><span id=SERVdisplayTXT>SHOW SERVER INFO</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('SERVdisplay','');\"><font size=1><span id=SERVdisplayTXT>"._QXZ("SHOW SERVER INFO")."</span></font></a>";}
|
||||
if ($CALLSdisplay>0)
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('CALLSdisplay','');\"><font size=1><span id=CALLSdisplayTXT>HIDE WAITING CALLS</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('CALLSdisplay','');\"><font size=1><span id=CALLSdisplayTXT>"._QXZ("HIDE WAITING CALLS")."</span></font></a>";}
|
||||
else
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('CALLSdisplay','');\"><font size=1><span id=CALLSdisplayTXT>SHOW WAITING CALLS</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('CALLSdisplay','');\"><font size=1><span id=CALLSdisplayTXT>"._QXZ("SHOW WAITING CALLS")."</span></font></a>";}
|
||||
if ($ALLINGROUPstats>0)
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('ALLINGROUPstats','');\"><font size=1><span id=ALLINGROUPstatsTXT>HIDE IN-GROUP STATS</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('ALLINGROUPstats','');\"><font size=1><span id=ALLINGROUPstatsTXT>"._QXZ("HIDE IN-GROUP STATS")."</span></font></a>";}
|
||||
else
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('ALLINGROUPstats','');\"><font size=1><span id=ALLINGROUPstatsTXT>SHOW IN-GROUP STATS</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('ALLINGROUPstats','');\"><font size=1><span id=ALLINGROUPstatsTXT>"._QXZ("SHOW IN-GROUP STATS")."</span></font></a>";}
|
||||
if ($PHONEdisplay>0)
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('PHONEdisplay','');\"><font size=1><span id=PHONEdisplayTXT>HIDE PHONES</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('PHONEdisplay','');\"><font size=1><span id=PHONEdisplayTXT>"._QXZ("HIDE PHONES")."</span></font></a>";}
|
||||
else
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('PHONEdisplay','');\"><font size=1><span id=PHONEdisplayTXT>SHOW PHONES</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('PHONEdisplay','');\"><font size=1><span id=PHONEdisplayTXT>"._QXZ("SHOW PHONES")."</span></font></a>";}
|
||||
if ($CUSTPHONEdisplay>0)
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('CUSTPHONEdisplay','');\"><font size=1><span id=CUSTPHONEdisplayTXT>HIDE CUSTPHONES</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('CUSTPHONEdisplay','');\"><font size=1><span id=CUSTPHONEdisplayTXT>"._QXZ("HIDE CUSTPHONES")."</span></font></a>";}
|
||||
else
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('CUSTPHONEdisplay','');\"><font size=1><span id=CUSTPHONEdisplayTXT>SHOW CUSTPHONES</span></font></a>";}
|
||||
{echo " <a href=\"#\" onclick=\"update_variables('CUSTPHONEdisplay','');\"><font size=1><span id=CUSTPHONEdisplayTXT>"._QXZ("SHOW CUSTPHONES")."</span></font></a>";}
|
||||
|
||||
#echo "</TD></TR></TABLE>";
|
||||
##### END header formatting #####
|
||||
|
||||
Reference in New Issue
Block a user