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Added shift enforcement for agent logins

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Added vital statistics display(CPU/load/disk) to reports and server modification screens
Added configurable max calls per second to servers and system settings

git-svn-id: svn://192.168.202.10@1068 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-03-08 12:42:54 +00:00
parent 6463253fab
commit 19d31fe064
12 changed files with 1596 additions and 926 deletions
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UPGRADE
+6
View File
@@ -262,6 +262,12 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
61. Added options for custom web variables for each agent per in-group and
camaign. This is definable in the user modification page
62. Added Agent Shift enforcement options to restrict logins and vicidial
agent activity
63. Added Server vital statistics(load/CPU/disk) to the reports screen and the
server modification screen
bin/AST_DB_optimize.pl
+125 -58
View File
@@ -7,7 +7,7 @@
#
# It is recommended that you run this program on the local Asterisk machine
#
# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
# 60717-1242 - changed to DBI by Marin Blu
@@ -16,6 +16,7 @@
# 71109-1725 - fixed vicidial_campaign_stats bug
# 71215-0410 - fixed UPDATE/DELETE results
# 80909-0555 - added vicidial_campaign_dnc table
# 90307-2025 - Added several new queries and rearranged update/deletes
#
# default path to astguiclient configuration file:
@@ -67,6 +68,102 @@ $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VA
or die "Couldn't connect to database: " . DBI->errstr;
$stmtA = "UPDATE vicidial_campaign_stats SET dialable_leads='0', calls_today='0', answers_today='0', drops_today='0', drops_today_pct='0', drops_answers_today_pct='0', calls_hour='0', answers_hour='0', drops_hour='0', drops_hour_pct='0', calls_halfhour='0', answers_halfhour='0', drops_halfhour='0', drops_halfhour_pct='0', calls_fivemin='0', answers_fivemin='0', drops_fivemin='0', drops_fivemin_pct='0', calls_onemin='0', answers_onemin='0', drops_onemin='0', drops_onemin_pct='0', differential_onemin='0', agents_average_onemin='0', balance_trunk_fill='0', status_category_count_1='0', status_category_count_2='0', status_category_count_3='0', status_category_count_4='0';";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_campaign_stats records reset|\n";}
}
$stmtA = "optimize table vicidial_campaign_stats;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "delete from vicidial_campaign_server_stats;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_campaign_server_stats records deleted|\n";}
}
$stmtA = "optimize table vicidial_campaign_server_stats;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "delete from vicidial_live_inbound_agents;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_live_inbound_agents records deleted|\n";}
}
$stmtA = "optimize table vicidial_live_inbound_agents;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "update vicidial_inbound_group_agents SET calls_today=0;;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_inbound_group_agents call counts reset|\n";}
}
$stmtA = "optimize table vicidial_inbound_group_agents;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "update vicidial_campaign_agents SET calls_today=0;;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_campaign_agents call counts reset|\n";}
}
$stmtA = "optimize table vicidial_campaign_agents;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "optimize table call_log;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
@@ -173,28 +270,6 @@ $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VA
$sthA->finish();
}
$stmtA = "optimize table vicidial_campaign_stats;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "optimize table vicidial_campaign_server_stats;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "optimize table vicidial_dnc;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
@@ -261,46 +336,38 @@ $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VA
$sthA->finish();
}
$stmtA = "UPDATE vicidial_campaign_stats SET dialable_leads='0', calls_today='0', answers_today='0', drops_today='0', drops_today_pct='0', drops_answers_today_pct='0', calls_hour='0', answers_hour='0', drops_hour='0', drops_hour_pct='0', calls_halfhour='0', answers_halfhour='0', drops_halfhour='0', drops_halfhour_pct='0', calls_fivemin='0', answers_fivemin='0', drops_fivemin='0', drops_fivemin_pct='0', calls_onemin='0', answers_onemin='0', drops_onemin='0', drops_onemin_pct='0', differential_onemin='0', agents_average_onemin='0', balance_trunk_fill='0', status_category_count_1='0', status_category_count_2='0', status_category_count_3='0', status_category_count_4='0';";
$stmtA = "optimize table servers;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_campaign_stats records reset|\n";}
}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "delete from vicidial_campaign_server_stats;";
$stmtA = "optimize table vicidial_timeclock_log;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_campaign_server_stats records deleted|\n";}
}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "delete from vicidial_live_inbound_agents;";
$stmtA = "optimize table vicidial_timeclock_status;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_live_inbound_agents records deleted|\n";}
}
$stmtA = "update vicidial_inbound_group_agents SET calls_today=0;;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_inbound_group_agents call counts reset|\n";}
}
$stmtA = "update vicidial_campaign_agents SET calls_today=0;;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T)
{
$affected_rows = $dbhA->do($stmtA);
if(!$Q){print STDERR "\n|$affected_rows vicidial_campaign_agents call counts reset|\n";}
}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$dbhA->disconnect();
bin/AST_VDauto_dial.pl
+23 -2
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@@ -74,6 +74,7 @@
# 81020-0125 - Bug fixes from changes to auto_calls deletion changes
# 90124-0721 - Added parameter to ensure no auto-dial calls are placed for MANUAL campaigns
# 90202-0203 - Added outbound_autodial_active option to halt all dialing
# 90306-1845 - Added configurable calls-per-second option
#
@@ -313,6 +314,26 @@ while($one_day_interval > 0)
$campaigns_update = '';
$CPcount=0;
##### Get maximum calls per second that this process can send out
$stmtA = "SELECT outbound_calls_per_second FROM servers where server_ip='$server_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$outbound_calls_per_second = "$aryA[0]";
}
$sthA->finish();
if ( ($outbound_calls_per_second > 0) && ($outbound_calls_per_second < 201) )
{$per_call_delay = (1000 / $outbound_calls_per_second);}
else
{$per_call_delay = '25';}
$event_string="SERVER CALLS PER SECOND MAXIMUM SET TO: $outbound_calls_per_second |$per_call_delay|";
&event_logger;
#############################################
##### Check if auto-dialing is enabled
$stmtA = "SELECT outbound_autodial_active FROM system_settings;";
@@ -921,8 +942,8 @@ while($one_day_interval > 0)
$affected_rows = $dbhA->do($stmtA);
### sleep for a five hundredths of a second to not flood the server with new calls
usleep(1*50*1000);
# usleep(1*50*1000);
usleep(1*$per_call_delay*1000);
}
}
$call_CMPIPct++;
bin/AST_VDauto_dial_FILL.pl
+24 -4
View File
@@ -12,7 +12,7 @@
#
# Should only be run on one server in a multi-server Asterisk/VICIDIAL cluster
#
# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGELOG:
# 61115-1246 - First build, framework setup, non-functional
@@ -24,6 +24,7 @@
# 80713-0624 - Added vicidial_list_last_local_call_time field
# 80831-0400 - Added new alt-dial options
# 81210-1938 - Fixed callerIDnumber bug
# 90306-1844 - Added configurable calls-per-second option
#
@@ -265,11 +266,30 @@ while($one_day_interval > 0)
}
$sthA->finish();
$event_string="SERVERS WITH TRUNK BALANCE: $balance_servers\n";
##### Get maximum calls per second that this process can send out
$stmtA = "SELECT outbound_calls_per_second FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$outbound_calls_per_second = "$aryA[0]";
}
$sthA->finish();
if ( ($outbound_calls_per_second > 0) && ($outbound_calls_per_second < 201) )
{$per_call_delay = (1000 / $outbound_calls_per_second);}
else
{$per_call_delay = '25';}
$event_string ="SERVER CALLS PER SECOND MAXIMUM SET TO: $outbound_calls_per_second |$per_call_delay|\n";
$event_string.="SERVERS WITH TRUNK BALANCE: $balance_servers\n";
$event_string.="CAMPAIGNS WITH TRUNK SHORTAGE: $camp_counter| TOTAL SHORTAGE: $total_shortage";
&event_logger;
##################################################################################
##### START LOOP IF THERE ARE BALANCE SERVERS AND THERE ARE SHORTAGES
##################################################################################
@@ -744,8 +764,8 @@ while($one_day_interval > 0)
$affected_rows = $dbhA->do($stmtA);
### sleep for 2.5 hundredths of a second to not flood the server with new calls
usleep(1*25*1000);
# usleep(1*25*1000);
usleep(1*$per_call_delay*1000);
}
}
$call_CMPIPct++;
bin/AST_update.pl
+688 -653
View File
File diff suppressed because it is too large Load Diff
extras/MySQL_AST_CREATE_tables.sql
+16 -6
View File
@@ -99,7 +99,12 @@ recording_web_link ENUM('SERVER_IP','ALT_IP') default 'SERVER_IP',
alt_server_ip VARCHAR(100) default '',
active_asterisk_server ENUM('Y','N') default 'Y',
generate_vicidial_conf ENUM('Y','N') default 'Y',
rebuild_conf_files ENUM('Y','N') default 'Y'
rebuild_conf_files ENUM('Y','N') default 'Y',
outbound_calls_per_second SMALLINT(3) UNSIGNED default '20',
sysload INT(6) NOT NULL default '0',
channels_total SMALLINT(4) UNSIGNED NOT NULL default '0',
cpu_idle_percent SMALLINT(3) UNSIGNED NOT NULL default '0',
disk_usage VARCHAR(255) default '1'
);
CREATE UNIQUE INDEX server_id on servers (server_id);
@@ -485,7 +490,10 @@ modify_inbound_dids ENUM('1','0') default '0',
delete_inbound_dids ENUM('1','0') default '0',
active ENUM('Y','N') default 'Y',
alert_enabled ENUM('1','0') default '0',
download_lists ENUM('1','0') default '0'
download_lists ENUM('1','0') default '0',
agent_shift_enforcement_override ENUM('DISABLED','OFF','START','ALL') default 'DISABLED',
manager_shift_enforcement_override ENUM('0','1') default '0',
shift_override_flag ENUM('0','1') default '0'
);
@@ -509,7 +517,8 @@ allowed_campaigns TEXT,
qc_allowed_campaigns TEXT,
qc_allowed_inbound_groups TEXT,
group_shifts TEXT,
forced_timeclock_login ENUM('Y','N','ADMIN_EXEMPT') default 'N'
forced_timeclock_login ENUM('Y','N','ADMIN_EXEMPT') default 'N',
shift_enforcement ENUM('OFF','START','ALL') default 'OFF'
);
CREATE TABLE vicidial_campaigns (
@@ -1058,7 +1067,8 @@ vtiger_login VARCHAR(50),
vtiger_pass VARCHAR(50),
vtiger_url VARCHAR(255),
qc_features_active ENUM('1','0') default '0',
outbound_autodial_active ENUM('1','0') default '1'
outbound_autodial_active ENUM('1','0') default '1',
outbound_calls_per_second SMALLINT(3) UNSIGNED default '40'
);
CREATE TABLE vicidial_campaigns_list_mix (
@@ -1268,7 +1278,7 @@ event_date DATETIME NOT NULL,
user VARCHAR(20) NOT NULL,
ip_address VARCHAR(15) NOT NULL,
event_section VARCHAR(30) NOT NULL,
event_type ENUM('ADD','COPY','LOAD','RESET','MODIFY','DELETE','SEARCH','LOGIN','LOGOUT','CLEAR','OTHER') default 'OTHER',
event_type ENUM('ADD','COPY','LOAD','RESET','MODIFY','DELETE','SEARCH','LOGIN','LOGOUT','CLEAR','OVERRIDE','OTHER') default 'OTHER',
record_id VARCHAR(50) NOT NULL,
event_code VARCHAR(255) NOT NULL,
event_sql TEXT,
@@ -1520,7 +1530,7 @@ CREATE INDEX phone_number on vicidial_closer_log (phone_number);
CREATE INDEX date_user on vicidial_closer_log (call_date,user);
CREATE INDEX comment_a on live_inbound_log (comment_a);
UPDATE system_settings SET db_schema_version='1132';
UPDATE system_settings SET db_schema_version='1133';
GRANT RELOAD ON *.* TO cron@'%';
GRANT RELOAD ON *.* TO cron@localhost;
extras/upgrade_2.0.5.sql
+18
View File
@@ -763,3 +763,21 @@ ALTER TABLE vicidial_campaigns MODIFY three_way_call_cid ENUM('CAMPAIGN','CUSTOM
ALTER TABLE vicidial_inbound_groups ADD default_group_alias VARCHAR(30) default '';
UPDATE system_settings SET db_schema_version='1132';
ALTER TABLE servers ADD outbound_calls_per_second SMALLINT(3) UNSIGNED default '20';
ALTER TABLE servers ADD sysload INT(6) NOT NULL default '0';
ALTER TABLE servers ADD channels_total SMALLINT(4) UNSIGNED NOT NULL default '0';
ALTER TABLE servers ADD cpu_idle_percent SMALLINT(3) UNSIGNED NOT NULL default '0';
ALTER TABLE servers ADD disk_usage VARCHAR(255) default '1';
ALTER TABLE system_settings ADD outbound_calls_per_second SMALLINT(3) UNSIGNED default '40';
ALTER TABLE vicidial_user_groups ADD shift_enforcement ENUM('OFF','START','ALL') default 'OFF';
ALTER TABLE vicidial_users ADD agent_shift_enforcement_override ENUM('DISABLED','OFF','START','ALL') default 'DISABLED';
ALTER TABLE vicidial_users ADD manager_shift_enforcement_override ENUM('0','1') default '0';
ALTER TABLE vicidial_users ADD shift_override_flag ENUM('0','1') default '0';
ALTER TABLE vicidial_admin_log MODIFY event_type ENUM('ADD','COPY','LOAD','RESET','MODIFY','DELETE','SEARCH','LOGIN','LOGOUT','CLEAR','OVERRIDE','OTHER') default 'OTHER';
UPDATE system_settings SET db_schema_version='1133';
translations/raw_translation_files/TO_BE_TRANSLATED_2.0.5.txt
+20
View File
@@ -507,6 +507,22 @@ Group Alias Allowed||
Default Group Alias||
AGENT_CHOOSE allows the agent to choose which callerID to use for 3-way calls from a list of choices.||
you cannot use reserved words in group aliases||
Agent Shift Enforcement Override||
Manager Shift Enforcement Override||
Shift Enforcement||
Max Calls per Second||
Max FILL Calls per Second||
This setting will override whatever the users user group has set for Shift Enforcement. DISABLED will use the user group setting. OFF will not enforce shifts at all. START will only enforce the login time but will not affect an agent that is running over their shift time if they are already logged in. ALL will enforce shift start time and will log an agent out after they run over the end of their shift time. Default is DISABLED.||
This setting if set to 1 will allow a manager to enter their user and password on an agent screen to override the shift restrictions on an agent session if the agent is trying to log in outside of their shift. Default is 0.||
This setting allows you to restrict agent logins based upon the shifts that are selected below. OFF will not enforce shifts at all. START will only enforce the login time but will not affect an agent that is running over their shift time if they are already logged in. ALL will enforce shift start time and will log an agent out after they run over the end of their shift time. Default is OFF.||
This setting determines the maximum number of calls that can be placed by the outbound auto-dialing script on this server per second. Must be from 1 to 100. Default is 20.||
This setting determines the maximum number of calls that can be placed by the auto-FILL outbound auto-dialing script on for all servers, per second. Must be from 1 to 200. Default is 40.||
System Load||
Live Channels||
Disk Usage||
These two statistics show the loadavg of a system times 100 and the CPU usage percentage of the server and is updated every minute. The loadavg should on average be below 100 multiplied by the number of CPU cores your system has, for optimal performance. The CPU usage percentage should stay below 50 for optimal performance.||
This field shows the current number of Asterisk channels that are live on the system right now. It is important to note that the number of Asterisk channels is usually much higher than the number of actual calls on a system. This field is updated once every minute.||
This field will show the disk usage for every partition on this server. This field is updated once every minute.||
############################################################ CLIENT
@@ -550,6 +566,10 @@ SELECT A GROUP ALIAS||
Group Alias Selection||
Click Here to Choose a Group Alias||
Group Alias||
ERROR: There are no Shifts enabled for your user group||
ERROR: You are not allowed to log in outside of your shift||
MANAGER OVERRIDE||
Your Shift is over or has changed, you have been logged out of your session||
############################################################ MANAGER Manual
www/agc/conf_exten_check.php
+86 -3
View File
@@ -42,12 +42,13 @@
# 81104-1409 - Added multi-retry for some vicidial_live_agents table MySQL queries
# 90102-1402 - Added check for system and database time synchronization
# 90120-1720 - Added compatibility for API pause/resume and dial a number
# 90307-1855 - Added shift enforcement to send logout flag if outside of shift hours
#
$version = '2.0.4-17';
$build = '90120-1720';
$version = '2.0.5-18';
$build = '90307-1855';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=14;
$mysql_log_count=17;
$one_mysql_log=0;
require("dbconnect.php");
@@ -318,12 +319,94 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
$time_diff = ($server_epoch - $db_epoch);
$web_diff = ($db_epoch - $web_epoch);
##### grab the shift information the agent
$stmt="SELECT user_group,agent_shift_enforcement_override from vicidial_users where user='$user';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03015',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$VU_user_group = $row[0];
$VU_agent_shift_enforcement_override = $row[1];
### Gather timeclock and shift enforcement restriction settings
$stmt="SELECT shift_enforcement,group_shifts from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03016',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$shift_enforcement = $row[0];
$LOGgroup_shiftsSQL = eregi_replace(' ','',$row[1]);
$LOGgroup_shiftsSQL = eregi_replace(' ',"','",$LOGgroup_shiftsSQL);
$LOGgroup_shiftsSQL = "shift_id IN('$LOGgroup_shiftsSQL')";
### CHECK TO SEE IF AGENT IS WITHIN THEIR SHIFT IF RESTRICTED, IF NOT, OUTPUT ERROR
$Ashift_logout=0;
if ( ( (ereg("ALL",$shift_enforcement)) and (!ereg("OFF|START",$VU_agent_shift_enforcement_override)) ) or (ereg("ALL",$VU_agent_shift_enforcement_override)) )
{
$shift_ok=0;
if (strlen($LOGgroup_shiftsSQL) < 3)
{$Ashift_logout++;}
else
{
$HHMM = date("Hi");
$wday = date("w");
$stmt="SELECT shift_id,shift_start_time,shift_length,shift_weekdays from vicidial_shifts where $LOGgroup_shiftsSQL order by shift_id";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'3017',$user,$server_ip,$session_name,$one_mysql_log);}
$shifts_to_print = mysql_num_rows($rslt);
$o=0;
while ( ($shifts_to_print > $o) and ($shift_ok < 1) )
{
$rowx=mysql_fetch_row($rslt);
$shift_id = $rowx[0];
$shift_start_time = $rowx[1];
$shift_length = $rowx[2];
$shift_weekdays = $rowx[3];
if (eregi("$wday",$shift_weekdays))
{
$HHshift_length = substr($shift_length,0,2);
$MMshift_length = substr($shift_length,3,2);
$HHshift_start_time = substr($shift_start_time,0,2);
$MMshift_start_time = substr($shift_start_time,2,2);
$HHshift_end_time = ($HHshift_length + $HHshift_start_time);
$MMshift_end_time = ($MMshift_length + $MMshift_start_time);
if ($MMshift_end_time > 59)
{
$MMshift_end_time = ($MMshift_end_time - 60);
$HHshift_end_time++;
}
if ($HHshift_end_time > 23)
{$HHshift_end_time = ($HHshift_end_time - 24);}
$HHshift_end_time = sprintf("%02s", $HHshift_end_time);
$MMshift_end_time = sprintf("%02s", $MMshift_end_time);
$shift_end_time = "$HHshift_end_time$MMshift_end_time";
if (
( ($HHMM >= $shift_start_time) and ($HHMM < $shift_end_time) ) or
( ($HHMM < $shift_start_time) and ($HHMM < $shift_end_time) and ($shift_end_time <= $shift_start_time) ) or
( ($HHMM >= $shift_start_time) and ($HHMM >= $shift_end_time) and ($shift_end_time <= $shift_start_time) )
)
{$shift_ok++;}
}
$o++;
}
if ($shift_ok < 1)
{$Ashift_logout++;}
}
}
if ( ( ($time_diff > 8) or ($time_diff < -8) or ($web_diff > 8) or ($web_diff < -8) ) and (eregi("0$",$StarTtime)) )
{$Alogin='TIME_SYNC';}
if ($Acount < 1)
{$Alogin='DEAD_VLA';}
if ($AexternalDEAD > 0)
{$Alogin='DEAD_EXTERNAL';}
if ($Ashift_logout > 0)
{$Alogin='SHIFT_LOGOUT';}
echo 'DateTime: ' . $NOW_TIME . '|UnixTime: ' . $StarTtime . '|Logged-in: ' . $Alogin . '|CampCalls: ' . $RingCalls . '|Status: ' . $Astatus . '|DiaLCalls: ' . $DiaLCalls . '|APIHanguP: ' . $external_hangup . '|APIStatuS: ' . $external_status . '|APIPausE: ' . $external_pause . '|APIDiaL: ' . $external_dial . "|\n";
www/agc/vdc_db_query.php
+118 -31
View File
@@ -189,12 +189,13 @@
# 90128-0231 - Added vendor_lead_code to manual dial lead lookup
# 90304-1335 - Added support for group aliases and agent-specific variables for campaigns and in-groups
# 90305-1041 - Added agent_dialed_number and type for user_call_log feature
# 90307-1735 - Added Shift enforcement and manager override features
#
$version = '2.0.5-102';
$build = '90305-1041';
$version = '2.0.5-103';
$build = '90307-1735';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=192;
$mysql_log_count=193;
$one_mysql_log=0;
require("dbconnect.php");
@@ -470,7 +471,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
### specific agent on the login screen
################################################################################
if ($ACTION == 'LogiNCamPaigns')
{
{
if ( (strlen($user)<1) )
{
echo "<select size=1 name=VD_campaign id=VD_campaign onFocus=\"login_allowable_campaigns()\">\n";
@@ -480,21 +481,27 @@ if ($ACTION == 'LogiNCamPaigns')
}
else
{
$stmt="SELECT user_group,user_level from vicidial_users where user='$user' and pass='$pass'";
$stmt="SELECT user_group,user_level,agent_shift_enforcement_override,shift_override_flag from vicidial_users where user='$user' and pass='$pass'";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00004',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$VU_user_group=$row[0];
$VU_user_level=$row[1];
$VU_user_group = $row[0];
$VU_user_level = $row[1];
$VU_agent_shift_enforcement_override = $row[2];
$VU_shift_override_flag = $row[3];
$LOGallowed_campaignsSQL='';
$stmt="SELECT allowed_campaigns,forced_timeclock_login from vicidial_user_groups where user_group='$VU_user_group';";
$stmt="SELECT allowed_campaigns,forced_timeclock_login,shift_enforcement,group_shifts from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00005',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$forced_timeclock_login = $row[1];
$forced_timeclock_login = $row[1];
$shift_enforcement = $row[2];
$LOGgroup_shiftsSQL = eregi_replace(' ','',$row[3]);
$LOGgroup_shiftsSQL = eregi_replace(' ',"','",$LOGgroup_shiftsSQL);
$LOGgroup_shiftsSQL = "shift_id IN('$LOGgroup_shiftsSQL')";
if ( (!eregi("ALL-CAMPAIGNS",$row[0])) )
{
$LOGallowed_campaignsSQL = eregi_replace(' -','',$row[0]);
@@ -532,35 +539,115 @@ if ($ACTION == 'LogiNCamPaigns')
if ( (strlen($last_agent_event)<2) or (ereg('LOGOUT',$last_agent_event)) )
{$show_campaign_list=0;}
}
}
if ($show_campaign_list > 0)
### CHECK TO SEE IF AGENT IS WITHIN THEIR SHIFT IF RESTRICTED, IF NOT, OUTPUT ERROR
if ( ( (ereg("START|ALL",$shift_enforcement)) and (!ereg("OFF",$VU_agent_shift_enforcement_override)) ) or (ereg("START|ALL",$VU_agent_shift_enforcement_override)) )
{
$shift_ok=0;
if ( (strlen($LOGgroup_shiftsSQL) < 3) and ($VU_shift_override_flag < 1) )
{
$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL order by campaign_id";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00006',$user,$server_ip,$session_name,$one_mysql_log);}
$camps_to_print = mysql_num_rows($rslt);
echo "<select size=1 name=VD_campaign id=VD_campaign>\n";
echo "<option value=\"\">-- PLEASE SELECT A CAMPAIGN --</option>\n";
$o=0;
while ($camps_to_print > $o)
{
$rowx=mysql_fetch_row($rslt);
echo "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
$o++;
}
echo "</select>\n";
$VDdisplayMESSAGE = "<B>ERROR: There are no Shifts enabled for your user group</B>\n";
$VDloginDISPLAY=1;
}
else
{
echo "<select size=1 name=VD_campaign id=VD_campaign onFocus=\"login_allowable_campaigns()\">\n";
echo "<option value=\"\">-- YOU MUST LOG IN TO THE TIMECLOCK FIRST --</option>\n";
echo "</select>\n";
$HHMM = date("Hi");
$wday = date("w");
$stmt="SELECT shift_id,shift_start_time,shift_length,shift_weekdays from vicidial_shifts where $LOGgroup_shiftsSQL order by shift_id";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00193',$user,$server_ip,$session_name,$one_mysql_log);}
$shifts_to_print = mysql_num_rows($rslt);
$o=0;
while ( ($shifts_to_print > $o) and ($shift_ok < 1) )
{
$rowx=mysql_fetch_row($rslt);
$shift_id = $rowx[0];
$shift_start_time = $rowx[1];
$shift_length = $rowx[2];
$shift_weekdays = $rowx[3];
if (eregi("$wday",$shift_weekdays))
{
$HHshift_length = substr($shift_length,0,2);
$MMshift_length = substr($shift_length,3,2);
$HHshift_start_time = substr($shift_start_time,0,2);
$MMshift_start_time = substr($shift_start_time,2,2);
$HHshift_end_time = ($HHshift_length + $HHshift_start_time);
$MMshift_end_time = ($MMshift_length + $MMshift_start_time);
if ($MMshift_end_time > 59)
{
$MMshift_end_time = ($MMshift_end_time - 60);
$HHshift_end_time++;
}
if ($HHshift_end_time > 23)
{$HHshift_end_time = ($HHshift_end_time - 24);}
$HHshift_end_time = sprintf("%02s", $HHshift_end_time);
$MMshift_end_time = sprintf("%02s", $MMshift_end_time);
$shift_end_time = "$HHshift_end_time$MMshift_end_time";
if (
( ($HHMM >= $shift_start_time) and ($HHMM < $shift_end_time) ) or
( ($HHMM < $shift_start_time) and ($HHMM < $shift_end_time) and ($shift_end_time <= $shift_start_time) ) or
( ($HHMM >= $shift_start_time) and ($HHMM >= $shift_end_time) and ($shift_end_time <= $shift_start_time) )
)
{$shift_ok++;}
}
$o++;
}
if ( ($shift_ok < 1) and ($VU_shift_override_flag < 1) )
{
$VDdisplayMESSAGE = "<B>ERROR: You are not allowed to log in outside of your shift</B>\n";
$VDloginDISPLAY=1;
}
}
if ($VDloginDISPLAY > 0)
{
$loginDATE = date("Ymd");
$VDdisplayMESSAGE.= "<BR><BR>MANAGER OVERRIDE:<BR>\n";
$VDdisplayMESSAGE.= "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=MGR_override VALUE=\"1\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=relogin VALUE=\"YES\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_login VALUE=\"$user\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_pass VALUE=\"$pass\">\n";
$VDdisplayMESSAGE.= "Manager Login: <INPUT TYPE=TEXT NAME=\"MGR_login$loginDATE\" SIZE=10 MAXLENGTH=20><br>\n";
$VDdisplayMESSAGE.= "Manager Password: <INPUT TYPE=PASSWORD NAME=\"MGR_pass$loginDATE\" SIZE=10 MAXLENGTH=20><br>\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT></FORM><BR><BR><BR><BR>\n";
echo "$VDdisplayMESSAGE";
exit;
}
exit;
}
}
if ($show_campaign_list > 0)
{
$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL order by campaign_id";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00006',$user,$server_ip,$session_name,$one_mysql_log);}
$camps_to_print = mysql_num_rows($rslt);
echo "<select size=1 name=VD_campaign id=VD_campaign>\n";
echo "<option value=\"\">-- PLEASE SELECT A CAMPAIGN --</option>\n";
$o=0;
while ($camps_to_print > $o)
{
$rowx=mysql_fetch_row($rslt);
echo "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
$o++;
}
echo "</select>\n";
}
else
{
echo "<select size=1 name=VD_campaign id=VD_campaign onFocus=\"login_allowable_campaigns()\">\n";
echo "<option value=\"\">-- YOU MUST LOG IN TO THE TIMECLOCK FIRST --</option>\n";
echo "</select>\n";
}
exit;
}
www/agc/vicidial.php
+203 -50
View File
@@ -221,12 +221,13 @@
# 90303-1145 - Fixed rare manual dial live hangup bug
# 90304-1333 - Added user-specific web vars option
# 90305-0917 - Added prefix-choice and group-alias options for calls coming from API
# 90307-1736 - Added Shift enforcement and manager override features
#
$version = '2.0.5-200';
$build = '90305-0917';
$version = '2.0.5-201';
$build = '90307-1736';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=55;
$mysql_log_count=60;
$one_mysql_log=0;
require("dbconnect.php");
@@ -245,6 +246,8 @@ if (isset($_GET["VD_campaign"])) {$VD_campaign=$_GET["VD_campaign
elseif (isset($_POST["VD_campaign"])) {$VD_campaign=$_POST["VD_campaign"];}
if (isset($_GET["relogin"])) {$relogin=$_GET["relogin"];}
elseif (isset($_POST["relogin"])) {$relogin=$_POST["relogin"];}
if (isset($_GET["MGR_override"])) {$MGR_override=$_GET["MGR_override"];}
elseif (isset($_POST["MGR_override"])) {$MGR_override=$_POST["MGR_override"];}
if (!isset($phone_login))
{
if (isset($_GET["pl"])) {$phone_login=$_GET["pl"];}
@@ -288,6 +291,7 @@ $StarTtimE = date("U");
$NOW_TIME = date("Y-m-d H:i:s");
$tsNOW_TIME = date("YmdHis");
$FILE_TIME = date("Ymd-His");
$loginDATE = date("Ymd");
$CIDdate = date("ymdHis");
$month_old = mktime(11, 0, 0, date("m"), date("d")-2, date("Y"));
$past_month_date = date("Y-m-d H:i:s",$month_old);
@@ -445,6 +449,41 @@ if ($relogin == 'YES')
}
}
### code for manager override of shift restrictions
if ($MGR_override > 0)
{
if (isset($_GET["MGR_login$loginDATE"])) {$MGR_login=$_GET["MGR_login$loginDATE"];}
elseif (isset($_POST["MGR_login$loginDATE"])) {$MGR_login=$_POST["MGR_login$loginDATE"];}
if (isset($_GET["MGR_pass$loginDATE"])) {$MGR_pass=$_GET["MGR_pass$loginDATE"];}
elseif (isset($_POST["MGR_pass$loginDATE"])) {$MGR_pass=$_POST["MGR_pass$loginDATE"];}
$stmt="SELECT count(*) from vicidial_users where user='$MGR_login' and pass='$MGR_pass' and manager_shift_enforcement_override='1' and active='Y';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01058',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$MGR_auth=$row[0];
if($MGR_auth>0)
{
$stmt="UPDATE vicidial_users SET shift_override_flag='1' where user='$VD_login' and pass='$VD_pass';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01059',$VD_login,$server_ip,$session_name,$one_mysql_log);}
print "<!-- Shift Override entered for $VD_login by $MGR_login -->\n";
### Add a record to the vicidial_admin_log
$SQL_log = "$stmt|";
$SQL_log = ereg_replace(';','',$SQL_log);
$SQL_log = addslashes($SQL_log);
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$MGR_login', ip_address='$ip', event_section='AGENT', event_type='OVERRIDE', record_id='$VD_login', event_code='MANAGER OVERRIDE OF AGENT SHIFT ENFORCEMENT', event_sql=\"$SQL_log\", event_notes='user: $VD_login';";
if ($DB) {echo "|$stmt|\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01060',$VD_login,$server_ip,$session_name,$one_mysql_log);}
}
}
$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns where active='Y' $LOGallowed_campaignsSQL order by campaign_id";
if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
$rslt=mysql_query($stmt, $link);
@@ -715,35 +754,42 @@ $VDloginDISPLAY=0;
$login=strtoupper($VD_login);
$password=strtoupper($VD_pass);
##### grab the full name of the agent
$stmt="SELECT full_name,user_level,hotkeys_active,agent_choose_ingroups,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,closer_default_blended,user_group,vicidial_recording_override,alter_custphone_override,alert_enabled from vicidial_users where user='$VD_login' and pass='$VD_pass'";
$stmt="SELECT full_name,user_level,hotkeys_active,agent_choose_ingroups,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,closer_default_blended,user_group,vicidial_recording_override,alter_custphone_override,alert_enabled,agent_shift_enforcement_override,shift_override_flag from vicidial_users where user='$VD_login' and pass='$VD_pass'";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01007',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$LOGfullname=$row[0];
$user_level=$row[1];
$VU_hotkeys_active=$row[2];
$VU_agent_choose_ingroups=$row[3];
$VU_scheduled_callbacks=$row[4];
$agentonly_callbacks=$row[5];
$agentcall_manual=$row[6];
$VU_vicidial_recording=$row[7];
$VU_vicidial_transfers=$row[8];
$VU_closer_default_blended=$row[9];
$VU_user_group=$row[10];
$VU_vicidial_recording_override=$row[11];
$VU_alter_custphone_override=$row[12];
$VU_alert_enabled=$row[13];
$LOGfullname = $row[0];
$user_level = $row[1];
$VU_hotkeys_active = $row[2];
$VU_agent_choose_ingroups = $row[3];
$VU_scheduled_callbacks = $row[4];
$agentonly_callbacks = $row[5];
$agentcall_manual = $row[6];
$VU_vicidial_recording = $row[7];
$VU_vicidial_transfers = $row[8];
$VU_closer_default_blended = $row[9];
$VU_user_group = $row[10];
$VU_vicidial_recording_override = $row[11];
$VU_alter_custphone_override = $row[12];
$VU_alert_enabled = $row[13];
$VU_agent_shift_enforcement_override = $row[14];
$VU_shift_override_flag = $row[15];
if ($VU_alert_enabled > 0) {$VU_alert_enabled = 'ON';}
else {$VU_alert_enabled = 'OFF';}
### BEGIN - CHECK TO SEE IF AGENT IS LOGGED IN TO TIMECLOCK, IF NOT, OUTPUT ERROR
$stmt="SELECT forced_timeclock_login from vicidial_user_groups where user_group='$VU_user_group';";
### Gather timeclock and shift enforcement restriction settings
$stmt="SELECT forced_timeclock_login,shift_enforcement,group_shifts from vicidial_user_groups where user_group='$VU_user_group';";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01052',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$row=mysql_fetch_row($rslt);
$forced_timeclock_login = $row[0];
$forced_timeclock_login = $row[0];
$shift_enforcement = $row[1];
$LOGgroup_shiftsSQL = eregi_replace(' ','',$row[2]);
$LOGgroup_shiftsSQL = eregi_replace(' ',"','",$LOGgroup_shiftsSQL);
$LOGgroup_shiftsSQL = "shift_id IN('$LOGgroup_shiftsSQL')";
### BEGIN - CHECK TO SEE IF AGENT IS LOGGED IN TO TIMECLOCK, IF NOT, OUTPUT ERROR
if ( (ereg('Y',$forced_timeclock_login)) or ( (ereg('ADMIN_EXEMPT',$forced_timeclock_login)) and ($VU_user_level < 8) ) )
{
$last_agent_event='';
@@ -777,6 +823,92 @@ $VDloginDISPLAY=0;
}
### END - CHECK TO SEE IF AGENT IS LOGGED IN TO TIMECLOCK, IF NOT, OUTPUT ERROR
### BEGIN - CHECK TO SEE IF SHIFT ENFORCEMENT IS ENABLED AND AGENT IS OUTSIDE OF THEIR SHIFTS, IF SO, OUTPUT ERROR
if ( ( (ereg("START|ALL",$shift_enforcement)) and (!ereg("OFF",$VU_agent_shift_enforcement_override)) ) or (ereg("START|ALL",$VU_agent_shift_enforcement_override)) )
{
$shift_ok=0;
if ( (strlen($LOGgroup_shiftsSQL) < 3) and ($VU_shift_override_flag < 1) )
{
$VDloginDISPLAY=1;
$VDdisplayMESSAGE = "ERROR: There are no Shifts enabled for your user group<BR>";
}
else
{
$HHMM = date("Hi");
$wday = date("w");
$stmt="SELECT shift_id,shift_start_time,shift_length,shift_weekdays from vicidial_shifts where $LOGgroup_shiftsSQL order by shift_id";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01056',$user,$server_ip,$session_name,$one_mysql_log);}
$shifts_to_print = mysql_num_rows($rslt);
$o=0;
while ( ($shifts_to_print > $o) and ($shift_ok < 1) )
{
$rowx=mysql_fetch_row($rslt);
$shift_id = $rowx[0];
$shift_start_time = $rowx[1];
$shift_length = $rowx[2];
$shift_weekdays = $rowx[3];
if (eregi("$wday",$shift_weekdays))
{
$HHshift_length = substr($shift_length,0,2);
$MMshift_length = substr($shift_length,3,2);
$HHshift_start_time = substr($shift_start_time,0,2);
$MMshift_start_time = substr($shift_start_time,2,2);
$HHshift_end_time = ($HHshift_length + $HHshift_start_time);
$MMshift_end_time = ($MMshift_length + $MMshift_start_time);
if ($MMshift_end_time > 59)
{
$MMshift_end_time = ($MMshift_end_time - 60);
$HHshift_end_time++;
}
if ($HHshift_end_time > 23)
{$HHshift_end_time = ($HHshift_end_time - 24);}
$HHshift_end_time = sprintf("%02s", $HHshift_end_time);
$MMshift_end_time = sprintf("%02s", $MMshift_end_time);
$shift_end_time = "$HHshift_end_time$MMshift_end_time";
if (
( ($HHMM >= $shift_start_time) and ($HHMM < $shift_end_time) ) or
( ($HHMM < $shift_start_time) and ($HHMM < $shift_end_time) and ($shift_end_time <= $shift_start_time) ) or
( ($HHMM >= $shift_start_time) and ($HHMM >= $shift_end_time) and ($shift_end_time <= $shift_start_time) )
)
{$shift_ok++;}
}
$o++;
}
if ( ($shift_ok < 1) and ($VU_shift_override_flag < 1) )
{
$VDloginDISPLAY=1;
$VDdisplayMESSAGE = "ERROR: You are not allowed to log in outside of your shift<BR>";
}
}
if ( ($shift_ok < 1) and ($VU_shift_override_flag < 1) and ($VDloginDISPLAY > 0) )
{
$VDdisplayMESSAGE.= "<BR><BR>MANAGER OVERRIDE:<BR>\n";
$VDdisplayMESSAGE.= "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=MGR_override VALUE=\"1\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=relogin VALUE=\"YES\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=phone_login VALUE=\"$phone_login\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_login VALUE=\"$VD_login\">\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_pass VALUE=\"$VD_pass\">\n";
$VDdisplayMESSAGE.= "Manager Login: <INPUT TYPE=TEXT NAME=\"MGR_login$loginDATE\" SIZE=10 MAXLENGTH=20><br>\n";
$VDdisplayMESSAGE.= "Manager Password: <INPUT TYPE=PASSWORD NAME=\"MGR_pass$loginDATE\" SIZE=10 MAXLENGTH=20><br>\n";
$VDdisplayMESSAGE.= "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT></FORM>\n";
}
}
### END - CHECK TO SEE IF SHIFT ENFORCEMENT IS ENABLED AND AGENT IS OUTSIDE OF THEIR SHIFTS, IF SO, OUTPUT ERROR
if ($WeBRooTWritablE > 0)
{
@@ -1766,6 +1898,12 @@ else
$agent_log_id = mysql_insert_id($link);
print "<!-- vicidial_agent_log record inserted: |$affected_rows|$agent_log_id| -->\n";
$stmt="UPDATE vicidial_users SET shift_override_flag='0' where user='$VD_login' and shift_override_flag='1';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01057',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VUaffected_rows = mysql_affected_rows($link);
$S='*';
$D_s_ip = explode('.', $server_ip);
if (strlen($D_s_ip[0])<2) {$D_s_ip[0] = "0$D_s_ip[0]";}
@@ -2245,6 +2383,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var VtigeRurl = '<? echo $vtiger_url ?>';
var VtigeREnableD = '<? echo $enable_vtiger_integration ?>';
var alert_enabled = '<? echo $VU_alert_enabled ?>'
var shift_logout_flag = 0;
var DiaLControl_auto_HTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"./images/vdc_LB_pause.gif\" border=0 alt=\" Pause \"></a><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
@@ -2838,6 +2977,10 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
{
showDiv('SysteMDisablEBoX');
}
if (AGLogiN == 'SHIFT_LOGOUT')
{
shift_logout_flag=1;
}
}
var VLAStatuS_array = check_time_array[4].split("Status: ");
var VLAStatuS = VLAStatuS_array[1];
@@ -6085,41 +6228,48 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
AgentDispoing = 0;
if (wrapup_waiting == 0)
if (shift_logout_flag < 1)
{
if (document.vicidial_form.DispoSelectStop.checked==true)
if (wrapup_waiting == 0)
{
if (auto_dial_level != '0')
if (document.vicidial_form.DispoSelectStop.checked==true)
{
AutoDialWaiting = 0;
AutoDial_ReSume_PauSe("VDADpause");
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
}
VICIDiaL_pause_calling = 1;
if (dispo_check_all_pause != '1')
{
document.vicidial_form.DispoSelectStop.checked=false;
}
}
else
{
if (auto_dial_level != '0')
{
AutoDialWaiting = 1;
AutoDial_ReSume_PauSe("VDADready","NEW_ID");
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
if (auto_dial_level != '0')
{
AutoDialWaiting = 0;
AutoDial_ReSume_PauSe("VDADpause");
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
}
VICIDiaL_pause_calling = 1;
if (dispo_check_all_pause != '1')
{
document.vicidial_form.DispoSelectStop.checked=false;
}
}
else
{
// trigger HotKeys manual dial automatically go to next lead
if (manual_auto_hotkey == '1')
if (auto_dial_level != '0')
{
manual_auto_hotkey = 0;
ManualDialNext('','','','','','0');
AutoDialWaiting = 1;
AutoDial_ReSume_PauSe("VDADready","NEW_ID");
// document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
}
else
{
// trigger HotKeys manual dial automatically go to next lead
if (manual_auto_hotkey == '1')
{
manual_auto_hotkey = 0;
ManualDialNext('','','','','','0');
}
}
}
}
}
else
{
LogouT('SHIFT');
}
}
}
@@ -6457,7 +6607,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
{
if (logout_stop_timeouts < 1)
{
LogouT();
LogouT('CLOSE');
alert("PLEASE CLICK THE LOGOUT LINK TO LOG OUT NEXT TIME.\n");
}
}
@@ -6465,7 +6615,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
// ################################################################################
// Log the user out of the system, if active call or active dial is occuring, don't let them.
function LogouT()
function LogouT(tempreason)
{
if (MD_channel_look==1)
{alert("You cannot log out during a Dial attempt. \nWait 50 seconds for the dial to fail out if it is not answered");}
@@ -6514,8 +6664,11 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
hideDiv('MainPanel');
showDiv('LogouTBox');
var logout_content='';
if (tempreason=='SHIFT')
{logout_content='Your Shift is over or has changed, you have been logged out of your session<BR><BR>';}
document.getElementById("LogouTBoxLink").innerHTML = "<a href=\"" + agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + pass + "\">CLICK HERE TO LOG IN AGAIN</a>\n";
document.getElementById("LogouTBoxLink").innerHTML = logout_content + "<a href=\"" + agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + pass + "\">CLICK HERE TO LOG IN AGAIN</a>\n";
logout_stop_timeouts = 1;
@@ -7853,7 +8006,7 @@ echo "</head>\n";
&nbsp; &nbsp; <span id="agentchannelSPAN"></span>
</TD><TD COLSPAN=3 VALIGN=TOP ALIGN=RIGHT><font class="body_text">
<? if ($INgrpCT > 0) {echo "<a href=\"#\" onclick=\"OpeNGrouPSelectioN();return false;\">GROUPS</a> &nbsp; &nbsp; \n";} ?>
<? echo "<a href=\"#\" onclick=\"LogouT();return false;\">LOGOUT</a>\n"; ?>
<? echo "<a href=\"#\" onclick=\"LogouT('NORMAL');return false;\">LOGOUT</a>\n"; ?>
</TD></TR></TABLE>
</SPAN>
@@ -8097,7 +8250,7 @@ Your Status: <span id="AgentStatusStatus"></span> <BR>Calls Dialing: <span id="A
</span>
<span style="position:absolute;left:0px;top:0px;z-index:31;" id="AgenTDisablEBoX">
<table border=1 bgcolor="#FFFFFF" width=<?=$CAwidth ?> height=500><TR><TD align=center>Your session has been disabled<BR><a href="#" onclick="LogouT();return false;">LOGOUT</a><BR><BR><a href="#" onclick="hideDiv('AgenTDisablEBoX');return false;">Go Back</a>
<table border=1 bgcolor="#FFFFFF" width=<?=$CAwidth ?> height=500><TR><TD align=center>Your session has been disabled<BR><a href="#" onclick="LogouT('DISABLED');return false;">LOGOUT</a><BR><BR><a href="#" onclick="hideDiv('AgenTDisablEBoX');return false;">Go Back</a>
</TD></TR></TABLE>
</span>
www/vicidial/admin.php
+269 -119
View File
@@ -944,6 +944,14 @@ if (isset($_GET["agent_allow_group_alias"])) {$agent_allow_group_alias=$_GET["
elseif (isset($_POST["agent_allow_group_alias"])) {$agent_allow_group_alias=$_POST["agent_allow_group_alias"];}
if (isset($_GET["default_group_alias"])) {$default_group_alias=$_GET["default_group_alias"];}
elseif (isset($_POST["default_group_alias"])) {$default_group_alias=$_POST["default_group_alias"];}
if (isset($_GET["outbound_calls_per_second"])) {$outbound_calls_per_second=$_GET["outbound_calls_per_second"];}
elseif (isset($_POST["outbound_calls_per_second"])) {$outbound_calls_per_second=$_POST["outbound_calls_per_second"];}
if (isset($_GET["shift_enforcement"])) {$shift_enforcement=$_GET["shift_enforcement"];}
elseif (isset($_POST["shift_enforcement"])) {$shift_enforcement=$_POST["shift_enforcement"];}
if (isset($_GET["agent_shift_enforcement_override"])) {$agent_shift_enforcement_override=$_GET["agent_shift_enforcement_override"];}
elseif (isset($_POST["agent_shift_enforcement_override"])) {$agent_shift_enforcement_override=$_POST["agent_shift_enforcement_override"];}
if (isset($_GET["manager_shift_enforcement_override"])) {$manager_shift_enforcement_override=$_GET["manager_shift_enforcement_override"];}
elseif (isset($_POST["manager_shift_enforcement_override"])) {$manager_shift_enforcement_override=$_POST["manager_shift_enforcement_override"];}
if (isset($script_id)) {$script_id= strtoupper($script_id);}
if (isset($lead_filter_id)) {$lead_filter_id = strtoupper($lead_filter_id);}
@@ -1124,6 +1132,8 @@ $qc_features_active = ereg_replace("[^0-9]","",$qc_features_active);
$outbound_autodial_active = ereg_replace("[^0-9]","",$outbound_autodial_active);
$download_lists = ereg_replace("[^0-9]","",$download_lists);
$caller_id_number = ereg_replace("[^0-9]","",$caller_id_number);
$outbound_calls_per_second = ereg_replace("[^0-9]","",$outbound_calls_per_second);
$manager_shift_enforcement_override = ereg_replace("[^0-9]","",$manager_shift_enforcement_override);
### DIGITS and COLONS
$shift_length = ereg_replace("[^\:0-9]","",$shift_length);
@@ -1207,6 +1217,8 @@ $survey_ni_status = ereg_replace("[^0-9a-zA-Z]","",$survey_ni_status);
$qc_get_record_launch = ereg_replace("[^0-9a-zA-Z]","",$qc_get_record_launch);
$agent_pause_codes_active = ereg_replace("[^0-9a-zA-Z]","",$agent_pause_codes_active);
$three_way_dial_prefix = ereg_replace("[^0-9a-zA-Z]","",$three_way_dial_prefix);
$shift_enforcement = ereg_replace("[^0-9a-zA-Z]","",$shift_enforcement);
$agent_shift_enforcement_override = ereg_replace("[^0-9a-zA-Z]","",$agent_shift_enforcement_override);
### DIGITS and Dots
$server_ip = ereg_replace("[^\.0-9]","",$server_ip);
@@ -1624,11 +1636,12 @@ $dialplan_entry = ereg_replace(";","",$dialplan_entry);
# 90302-2046 - Changed Section heading to be on the left side of the screen
# 90303-0631 - Added web vars to agent campaign and in-group settings
# 90303-2047 - Added group aliases and default group aliases
# 90306-1214 - Added shift enforcement and server/system calls per second options
#
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
$admin_version = '2.0.5-168';
$build = '90303-2047';
$admin_version = '2.0.5-169';
$build = '90306-1214';
$STARTtime = date("U");
$SQLdate = date("Y-m-d H:i:s");
@@ -1731,6 +1744,7 @@ $browser = getenv("HTTP_USER_AGENT");
$LOGview_reports =$row[43];
$LOGmodify_dids =$row[56];
$LOGdelete_dids =$row[57];
$LOGmanager_shift_enforcement_override=$row[61];
$stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$LOGuser_group';";
$rslt=mysql_query($stmt, $link);
@@ -2613,6 +2627,11 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B>VICIDIAL Recording Override -</B> This option will override whatever the option is in the campaign for recording. DISABLED will not override the campaign recording setting. NEVER will disable recording on the client. ONDEMAND is the default and allows the agent to start and stop recording as needed. ALLCALLS will start recording on the client whenever a call is sent to an agent. ALLFORCE will start recording on the client whenever a call is sent to an agent giving the agent no option to stop recording. For ALLCALLS and ALLFORCE there is an option to use the Recording Delay to cut down on very short recordings and recude system load.
<BR>
<A NAME="vicidial_users-agent_shift_enforcement_override">
<BR>
<B>Agent Shift Enforcement Override -</B> This setting will override whatever the users user group has set for Shift Enforcement. DISABLED will use the user group setting. OFF will not enforce shifts at all. START will only enforce the login time but will not affect an agent that is running over their shift time if they are already logged in. ALL will enforce shift start time and will log an agent out after they run over the end of their shift time. Default is DISABLED.
<BR>
<A NAME="vicidial_users-alert_enabled">
<BR>
@@ -2806,6 +2825,13 @@ if ($SSqc_features_active > 0)
<BR>
<B>Agent API Access -</B> This option allows the account to be used with the vicidial agent API commands.
<BR>
<A NAME="vicidial_users-manager_shift_enforcement_override">
<BR>
<B>Manager Shift Enforcement Override -</B> This setting if set to 1 will allow a manager to enter their user and password on an agent screen to override the shift restrictions on an agent session if the agent is trying to log in outside of their shift. Default is 0.
@@ -3903,6 +3929,11 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B>Force Timeclock Login -</B> This option allows you to not let an agent log in to the VICIDIAL agent interface if they have not logged into the timeclock. Default is N. There is an option to exempt admin users, levels 8 and 9.
<BR>
<A NAME="vicidial_user_groups-shift_enforcement">
<BR>
<B>Shift Enforcement -</B> This setting allows you to restrict agent logins based upon the shifts that are selected below. OFF will not enforce shifts at all. START will only enforce the login time but will not affect an agent that is running over their shift time if they are already logged in. ALL will enforce shift start time and will log an agent out after they run over the end of their shift time. Default is OFF.
<BR>
<A NAME="vicidial_user_groups-group_shifts">
<BR>
@@ -4515,6 +4546,21 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B>Active -</B> Set whether the Asterisk server is active or inactive.
<BR>
<A NAME="servers-sysload">
<BR>
<B>System Load -</B> These two statistics show the loadavg of a system times 100 and the CPU usage percentage of the server and is updated every minute. The loadavg should on average be below 100 multiplied by the number of CPU cores your system has, for optimal performance. The CPU usage percentage should stay below 50 for optimal performance.
<BR>
<A NAME="servers-channels_total">
<BR>
<B>Live Channels -</B> This field shows the current number of Asterisk channels that are live on the system right now. It is important to note that the number of Asterisk channels is usually much higher than the number of actual calls on a system. This field is updated once every minute.
<BR>
<A NAME="servers-disk_usage">
<BR>
<B>Disk Usage -</B> This field will show the disk usage for every partition on this server. This field is updated once every minute.
<BR>
<A NAME="servers-asterisk_version">
<BR>
@@ -4525,6 +4571,11 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B>Max VICIDIAL Trunks -</B> This field will determine the maximum number of lines that the VICIDIAL auto-dialer will attempt to call on this server. If you want to dedicate two full PRI T1s to VICIDIALing on a server then you would set this to 46. Default is 96.
<BR>
<A NAME="servers-outbound_calls_per_second">
<BR>
<B>Max Calls per Second -</B> This setting determines the maximum number of calls that can be placed by the outbound auto-dialing script on this server per second. Must be from 1 to 100. Default is 20.
<BR>
<A NAME="servers-telnet_host">
<BR>
@@ -4828,18 +4879,26 @@ AU_SPAC 000 000 000 - Australia space separated phone number<BR>
IT_DASH 0000-000-000 - Italy dash separated phone number<BR>
FR_SPAC 00 00 00 00 00 - France space separated phone number<BR>
<BR>
<A NAME="settings-vdc_agent_api_active">
<BR>
<B>Agent interface API Access Active -</B> This option allows you to enable or disable the agent interface API. Default is 0.
<BR>
<A NAME="settings-qc_features_active">
<BR>
<B>QC Features Active -</B> This option allows you to enable or disable the QC or Quality Control features. Default is 0 for inactive.
<BR>
<A NAME="settings-outbound_autodial_active">
<BR>
<B>Outbound Auto-Dial Active -</B> This option allows you to enable or disable outbound auto-dialing within VICIDIAL, setting this field to 0 will remove the LISTS and FILTERS sections and many fields from the Campaign Modification screens. Manual entry dialing will still be allowable from within the agent screen, but no list dialing will be possible. Default is 1 for active.
<BR>
<A NAME="settings-outbound_calls_per_second">
<BR>
<B>Max FILL Calls per Second -</B> This setting determines the maximum number of calls that can be placed by the auto-FILL outbound auto-dialing script on for all servers, per second. Must be from 1 to 200. Default is 40.
<BR>
<A NAME="settings-enable_queuemetrics_logging">
<BR>
@@ -5402,7 +5461,7 @@ function user_submit()
}
### Javascript for shift end-time calculation and display
if ( ($ADD==131111111) or ($ADD==331111111) )
if ( ($ADD==131111111) or ($ADD==331111111) or ($ADD==431111111) )
{
?>
function shift_time()
@@ -5411,6 +5470,21 @@ function shift_time()
var end_time = document.getElementById("shift_end_time");
var length = document.getElementById("shift_length");
var st_value = start_time.value;
var et_value = end_time.value;
while (st_value.length < 4) {st_value = "0" + st_value;}
while (et_value.length < 4) {et_value = "0" + et_value;}
var st_hour=st_value.substring(0,2);
var st_min=st_value.substring(2,4);
var et_hour=et_value.substring(0,2);
var et_min=et_value.substring(2,4);
if (st_hour > 23) {st_hour = 23;}
if (et_hour > 23) {et_hour = 23;}
if (st_min > 59) {st_min = 59;}
if (et_min > 59) {et_min = 59;}
start_time.value = st_hour + "" + st_min;
end_time.value = et_hour + "" + et_min;
var start_time_hour=start_time.value.substring(0,2);
var start_time_min=start_time.value.substring(2,4);
var end_time_hour=end_time.value.substring(0,2);
@@ -7387,8 +7461,7 @@ if ($ADD=="2A")
$stmt="UPDATE system_settings SET auto_user_add_value='$user';";
$rslt=mysql_query($stmt, $link);
}
$stmt="INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists) SELECT \"$user\",\"$pass\",\"$full_name\",user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists from vicidial_users where user=\"$source_user_id\";";
$stmt="INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override) SELECT \"$user\",\"$pass\",\"$full_name\",user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override from vicidial_users where user=\"$source_user_id\";";
$rslt=mysql_query($stmt, $link);
$stmtA="INSERT INTO vicidial_inbound_group_agents (user,group_id,group_rank,group_weight,calls_today) SELECT \"$user\",group_id,group_rank,group_weight,\"0\" from vicidial_inbound_group_agents where user=\"$source_user_id\";";
@@ -9097,7 +9170,7 @@ if ($ADD=="4A")
}
echo "<br><B>USER MODIFIED - ADMIN: $user</B>\n";
$stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',delete_users='$delete_users',delete_user_groups='$delete_user_groups',delete_lists='$delete_lists',delete_campaigns='$delete_campaigns',delete_ingroups='$delete_ingroups',delete_remote_agents='$delete_remote_agents',load_leads='$load_leads',campaign_detail='$campaign_detail',ast_admin_access='$ast_admin_access',ast_delete_phones='$ast_delete_phones',delete_scripts='$delete_scripts',modify_leads='$modify_leads',hotkeys_active='$hotkeys_active',change_agent_campaign='$change_agent_campaign',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',delete_filters='$delete_filters',alter_agent_interface_options='$alter_agent_interface_options',closer_default_blended='$closer_default_blended',delete_call_times='$delete_call_times',modify_call_times='$modify_call_times',modify_users='$modify_users',modify_campaigns='$modify_campaigns',modify_lists='$modify_lists',modify_scripts='$modify_scripts',modify_filters='$modify_filters',modify_ingroups='$modify_ingroups',modify_usergroups='$modify_usergroups',modify_remoteagents='$modify_remoteagents',modify_servers='$modify_servers',view_reports='$view_reports',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',add_timeclock_log='$add_timeclock_log',modify_timeclock_log='$modify_timeclock_log',delete_timeclock_log='$delete_timeclock_log',alter_custphone_override='$alter_custphone_override',vdc_agent_api_access='$vdc_agent_api_access',modify_inbound_dids='$modify_inbound_dids',delete_inbound_dids='$delete_inbound_dids',active='$active',download_lists='$download_lists' where user='$user';";
$stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',delete_users='$delete_users',delete_user_groups='$delete_user_groups',delete_lists='$delete_lists',delete_campaigns='$delete_campaigns',delete_ingroups='$delete_ingroups',delete_remote_agents='$delete_remote_agents',load_leads='$load_leads',campaign_detail='$campaign_detail',ast_admin_access='$ast_admin_access',ast_delete_phones='$ast_delete_phones',delete_scripts='$delete_scripts',modify_leads='$modify_leads',hotkeys_active='$hotkeys_active',change_agent_campaign='$change_agent_campaign',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',delete_filters='$delete_filters',alter_agent_interface_options='$alter_agent_interface_options',closer_default_blended='$closer_default_blended',delete_call_times='$delete_call_times',modify_call_times='$modify_call_times',modify_users='$modify_users',modify_campaigns='$modify_campaigns',modify_lists='$modify_lists',modify_scripts='$modify_scripts',modify_filters='$modify_filters',modify_ingroups='$modify_ingroups',modify_usergroups='$modify_usergroups',modify_remoteagents='$modify_remoteagents',modify_servers='$modify_servers',view_reports='$view_reports',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',add_timeclock_log='$add_timeclock_log',modify_timeclock_log='$modify_timeclock_log',delete_timeclock_log='$delete_timeclock_log',alter_custphone_override='$alter_custphone_override',vdc_agent_api_access='$vdc_agent_api_access',modify_inbound_dids='$modify_inbound_dids',delete_inbound_dids='$delete_inbound_dids',active='$active',download_lists='$download_lists',agent_shift_enforcement_override='$agent_shift_enforcement_override',manager_shift_enforcement_override='$manager_shift_enforcement_override' where user='$user';";
$rslt=mysql_query($stmt, $link);
@@ -9330,7 +9403,7 @@ if ($ADD=="4B")
}
echo "<br><B>USER MODIFIED - ADMIN: $user</B>\n";
$stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',hotkeys_active='$hotkeys_active',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',closer_default_blended='$closer_default_blended',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',alter_custphone_override='$alter_custphone_override',active='$active' where user='$user';";
$stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',hotkeys_active='$hotkeys_active',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',closer_default_blended='$closer_default_blended',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',alter_custphone_override='$alter_custphone_override',active='$active',agent_shift_enforcement_override='$agent_shift_enforcement_override' where user='$user';";
$rslt=mysql_query($stmt, $link);
@@ -10846,7 +10919,7 @@ if ($ADD==411111)
$GROUP_shifts .= "$group_shifts[$p] ";
$p++;
}
$stmt="UPDATE vicidial_user_groups set user_group='$user_group', group_name='$group_name',allowed_campaigns='$campaigns_value',qc_allowed_campaigns='$qc_campaigns_value',qc_allowed_inbound_groups='$qc_groups_value',group_shifts='$GROUP_shifts',forced_timeclock_login='$forced_timeclock_login' where user_group='$OLDuser_group';";
$stmt="UPDATE vicidial_user_groups set user_group='$user_group', group_name='$group_name',allowed_campaigns='$campaigns_value',qc_allowed_campaigns='$qc_campaigns_value',qc_allowed_inbound_groups='$qc_groups_value',group_shifts='$GROUP_shifts',forced_timeclock_login='$forced_timeclock_login',shift_enforcement='$shift_enforcement' where user_group='$OLDuser_group';";
$rslt=mysql_query($stmt, $link);
echo "<br><B>USER GROUP MODIFIED</B>\n";
@@ -11352,7 +11425,7 @@ if ($ADD==411111111111)
{
echo "<br>SERVER MODIFIED: $server_ip\n";
$stmt="UPDATE servers set server_id='$server_id',server_description='$server_description',server_ip='$server_ip',active='$active',asterisk_version='$asterisk_version', max_vicidial_trunks='$max_vicidial_trunks', telnet_host='$telnet_host', telnet_port='$telnet_port', ASTmgrUSERNAME='$ASTmgrUSERNAME', ASTmgrSECRET='$ASTmgrSECRET', ASTmgrUSERNAMEupdate='$ASTmgrUSERNAMEupdate', ASTmgrUSERNAMElisten='$ASTmgrUSERNAMElisten', ASTmgrUSERNAMEsend='$ASTmgrUSERNAMEsend', local_gmt='$local_gmt', voicemail_dump_exten='$voicemail_dump_exten', answer_transfer_agent='$answer_transfer_agent', ext_context='$ext_context', sys_perf_log='$sys_perf_log', vd_server_logs='$vd_server_logs', agi_output='$agi_output', vicidial_balance_active='$vicidial_balance_active',balance_trunks_offlimits='$balance_trunks_offlimits',recording_web_link='$recording_web_link',alt_server_ip='$alt_server_ip',active_asterisk_server='$active_asterisk_server',generate_vicidial_conf='$generate_vicidial_conf',rebuild_conf_files='$rebuild_conf_files' where server_id='$old_server_id';";
$stmt="UPDATE servers set server_id='$server_id',server_description='$server_description',server_ip='$server_ip',active='$active',asterisk_version='$asterisk_version', max_vicidial_trunks='$max_vicidial_trunks', telnet_host='$telnet_host', telnet_port='$telnet_port', ASTmgrUSERNAME='$ASTmgrUSERNAME', ASTmgrSECRET='$ASTmgrSECRET', ASTmgrUSERNAMEupdate='$ASTmgrUSERNAMEupdate', ASTmgrUSERNAMElisten='$ASTmgrUSERNAMElisten', ASTmgrUSERNAMEsend='$ASTmgrUSERNAMEsend', local_gmt='$local_gmt', voicemail_dump_exten='$voicemail_dump_exten', answer_transfer_agent='$answer_transfer_agent', ext_context='$ext_context', sys_perf_log='$sys_perf_log', vd_server_logs='$vd_server_logs', agi_output='$agi_output', vicidial_balance_active='$vicidial_balance_active',balance_trunks_offlimits='$balance_trunks_offlimits',recording_web_link='$recording_web_link',alt_server_ip='$alt_server_ip',active_asterisk_server='$active_asterisk_server',generate_vicidial_conf='$generate_vicidial_conf',rebuild_conf_files='$rebuild_conf_files',outbound_calls_per_second='$outbound_calls_per_second' where server_id='$old_server_id';";
$rslt=mysql_query($stmt, $link);
$stmt="UPDATE servers SET rebuild_conf_files='Y' where generate_vicidial_conf='Y' and active_asterisk_server='Y';";
@@ -11604,7 +11677,7 @@ if ($ADD==411111111111111)
echo "<br>VICIDIAL SYSTEM SETTINGS MODIFIED\n";
$stmt="UPDATE system_settings set use_non_latin='$use_non_latin',webroot_writable='$webroot_writable',enable_queuemetrics_logging='$enable_queuemetrics_logging',queuemetrics_server_ip='$queuemetrics_server_ip',queuemetrics_dbname='$queuemetrics_dbname',queuemetrics_login='$queuemetrics_login',queuemetrics_pass='$queuemetrics_pass',queuemetrics_url='$queuemetrics_url',queuemetrics_log_id='$queuemetrics_log_id',queuemetrics_eq_prepend='$queuemetrics_eq_prepend',vicidial_agent_disable='$vicidial_agent_disable',allow_sipsak_messages='$allow_sipsak_messages',admin_home_url='$admin_home_url',enable_agc_xfer_log='$enable_agc_xfer_log',timeclock_end_of_day='$timeclock_end_of_day',vdc_header_date_format='$vdc_header_date_format',vdc_customer_date_format='$vdc_customer_date_format',vdc_header_phone_format='$vdc_header_phone_format',vdc_agent_api_active='$vdc_agent_api_active',enable_vtiger_integration='$enable_vtiger_integration',vtiger_server_ip='$vtiger_server_ip',vtiger_dbname='$vtiger_dbname',vtiger_login='$vtiger_login',vtiger_pass='$vtiger_pass',vtiger_url='$vtiger_url',qc_features_active='$qc_features_active',outbound_autodial_active='$outbound_autodial_active';";
$stmt="UPDATE system_settings set use_non_latin='$use_non_latin',webroot_writable='$webroot_writable',enable_queuemetrics_logging='$enable_queuemetrics_logging',queuemetrics_server_ip='$queuemetrics_server_ip',queuemetrics_dbname='$queuemetrics_dbname',queuemetrics_login='$queuemetrics_login',queuemetrics_pass='$queuemetrics_pass',queuemetrics_url='$queuemetrics_url',queuemetrics_log_id='$queuemetrics_log_id',queuemetrics_eq_prepend='$queuemetrics_eq_prepend',vicidial_agent_disable='$vicidial_agent_disable',allow_sipsak_messages='$allow_sipsak_messages',admin_home_url='$admin_home_url',enable_agc_xfer_log='$enable_agc_xfer_log',timeclock_end_of_day='$timeclock_end_of_day',vdc_header_date_format='$vdc_header_date_format',vdc_customer_date_format='$vdc_customer_date_format',vdc_header_phone_format='$vdc_header_phone_format',vdc_agent_api_active='$vdc_agent_api_active',enable_vtiger_integration='$enable_vtiger_integration',vtiger_server_ip='$vtiger_server_ip',vtiger_dbname='$vtiger_dbname',vtiger_login='$vtiger_login',vtiger_pass='$vtiger_pass',vtiger_url='$vtiger_url',qc_features_active='$qc_features_active',outbound_autodial_active='$outbound_autodial_active',outbound_calls_per_second='$outbound_calls_per_second';";
$rslt=mysql_query($stmt, $link);
### LOG CHANGES TO LOG FILE ###
@@ -13488,6 +13561,8 @@ if ($ADD==3)
$active = $row[58];
$alert_enabled = $row[59];
$download_lists = $row[60];
$agent_shift_enforcement_override = $row[61];
$manager_shift_enforcement_override = $row[62];
if ( ($user_level >= $LOGuser_level) and ($LOGuser_level < 9) )
{
@@ -13555,6 +13630,9 @@ if ($ADD==3)
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL Recording Override: </td><td align=left><select size=1 name=vicidial_recording_override><option>DISABLED</option><option>NEVER</option><option>ONDEMAND</option><option>ALLCALLS</option><option>ALLFORCE</option><option SELECTED>$vicidial_recording_override</option></select>$NWB#vicidial_users-vicidial_recording_override$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Alter Customer Data Override: </td><td align=left><select size=1 name=alter_custdata_override><option>NOT_ACTIVE</option><option>ALLOW_ALTER</option><option SELECTED>$alter_custdata_override</option></select>$NWB#vicidial_users-alter_custdata_override$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Alter Customer Phone Override: </td><td align=left><select size=1 name=alter_custphone_override><option>NOT_ACTIVE</option><option>ALLOW_ALTER</option><option SELECTED>$alter_custphone_override</option></select>$NWB#vicidial_users-alter_custphone_override$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Shift Enforcement Override: </td><td align=left><select size=1 name=agent_shift_enforcement_override><option>DISABLED</option><option>OFF</option><option>START</option><option>ALL</option><option SELECTED>$agent_shift_enforcement_override</option></select>$NWB#vicidial_users-agent_shift_enforcement_override$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Alert Enabled: </td><td align=left>$alert_enabled $NWB#vicidial_users-alert_enabled$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2>Campaign Ranks: $NWB#vicidial_users-campaign_ranks$NWE<BR>\n";
@@ -13628,6 +13706,9 @@ if ($ADD==3)
echo "<tr bgcolor=#9BB9FB><td align=right>Add Timeclock Log Record: </td><td align=left><select size=1 name=add_timeclock_log><option>0</option><option>1</option><option SELECTED>$add_timeclock_log</option></select>$NWB#vicidial_users-add_timeclock_log$NWE</td></tr>\n";
echo "<tr bgcolor=#9BB9FB><td align=right>Modify Timeclock Log Record: </td><td align=left><select size=1 name=modify_timeclock_log><option>0</option><option>1</option><option SELECTED>$modify_timeclock_log</option></select>$NWB#vicidial_users-modify_timeclock_log$NWE</td></tr>\n";
echo "<tr bgcolor=#9BB9FB><td align=right>Delete Timeclock Log Record: </td><td align=left><select size=1 name=delete_timeclock_log><option>0</option><option>1</option><option SELECTED>$delete_timeclock_log</option></select>$NWB#vicidial_users-delete_timeclock_log$NWE</td></tr>\n";
echo "<tr bgcolor=#B9CBFD><td align=right>Manager Shift Enforcement Override: </td><td align=left><select size=1 name=manager_shift_enforcement_override><option>0</option><option>1</option><option SELECTED>$manager_shift_enforcement_override</option></select>$NWB#vicidial_users-manager_shift_enforcement_override$NWE</td></tr>\n";
}
echo "<tr bgcolor=#B9CBFD><td align=center colspan=2><input type=submit name=SUBMIT value=SUBMIT></td></tr>\n";
echo "</TABLE></center>\n";
@@ -16933,6 +17014,8 @@ if ($ADD==311111)
$group_name = $row[1];
$GROUP_shifts = $row[5];
$forced_timeclock_login = $row[6];
$shift_enforcement = $row[7];
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
echo "<br>MODIFY A USERS GROUP ENTRY<form action=$PHP_SELF method=POST>\n";
@@ -16944,6 +17027,8 @@ if ($ADD==311111)
echo "<tr bgcolor=#B6D3FC><td align=right>Force Timeclock Login: </td><td align=left><select size=1 name=forced_timeclock_login><option SELECTED>N</option><option>Y</option><option>ADMIN_EXEMPT</option><option SELECTED>$forced_timeclock_login</option></select>$NWB#vicidial_user_groups-forced_timeclock_login$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Shift Enforcement: </td><td align=left><select size=1 name=shift_enforcement><option SELECTED>OFF</option><option>START</option><option>ALL</option><option>ADMIN_EXEMPT</option><option SELECTED>$shift_enforcement</option></select>$NWB#vicidial_user_groups-shift_enforcement$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Allowed Campaigns: <BR>$NWB#vicidial_user_groups-allowed_campaigns$NWE</td><td align=left>\n";
echo "$campaigns_list <BR>&nbsp;";
echo "</td></tr>\n";
@@ -17830,44 +17915,84 @@ if ($ADD==311111111111)
echo "<TABLE><TR><TD>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
$stmt="SELECT * from servers where server_id='$server_id' or server_ip='$server_ip';";
$stmt="SELECT server_id,server_description,server_ip,active,asterisk_version,max_vicidial_trunks,telnet_host,telnet_port,ASTmgrUSERNAME,ASTmgrSECRET,ASTmgrUSERNAMEupdate,ASTmgrUSERNAMElisten,ASTmgrUSERNAMEsend,local_gmt,voicemail_dump_exten,answer_transfer_agent,ext_context,sys_perf_log,vd_server_logs,agi_output,vicidial_balance_active,balance_trunks_offlimits,recording_web_link,alt_server_ip,active_asterisk_server,generate_vicidial_conf,rebuild_conf_files,outbound_calls_per_second,sysload,channels_total,cpu_idle_percent,disk_usage from servers where server_id='$server_id' or server_ip='$server_ip';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$server_id = $row[0];
$server_ip = $row[2];
$server_id = $row[0];
$server_description = $row[1];
$server_ip = $row[2];
$active = $row[3];
$asterisk_version = $row[4];
$max_vicidial_trunks = $row[5];
$telnet_host = $row[6];
$telnet_port = $row[7];
$ASTmgrUSERNAME = $row[8];
$ASTmgrSECRET = $row[9];
$ASTmgrUSERNAMEupdate = $row[10];
$ASTmgrUSERNAMElisten = $row[11];
$ASTmgrUSERNAMEsend = $row[12];
$local_gmt = $row[13];
$voicemail_dump_exten = $row[14];
$answer_transfer_agent = $row[15];
$ext_context = $row[16];
$sys_perf_log = $row[17];
$vd_server_logs = $row[18];
$agi_output = $row[19];
$vicidial_balance_active = $row[20];
$balance_trunks_offlimits = $row[21];
$recording_web_link = $row[22];
$alt_server_ip = $row[23];
$active_asterisk_server = $row[24];
$generate_vicidial_conf = $row[25];
$rebuild_conf_files = $row[26];
$outbound_calls_per_second = $row[27];
$sysload = $row[28];
$channels_total = $row[29];
$cpu_idle_percent = $row[30];
$disk_usage = $row[31];
$cpu = (100 - $cpu_idle_percent);
$disk_usage = preg_replace("/ /"," - ",$disk_usage);
$disk_usage = preg_replace("/\|/","% &nbsp; &nbsp; ",$disk_usage);
echo "<br>MODIFY A SERVER RECORD: $row[0]<form action=$PHP_SELF method=POST>\n";
echo "<input type=hidden name=ADD value=411111111111>\n";
echo "<input type=hidden name=old_server_id value=\"$server_id\">\n";
echo "<input type=hidden name=old_server_ip value=\"$row[2]\">\n";
echo "<input type=hidden name=old_server_ip value=\"$server_id\">\n";
echo "<center><TABLE width=$section_width cellspacing=3>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Server ID: </td><td align=left><input type=text name=server_id size=10 maxlength=10 value=\"$row[0]\">$NWB#servers-server_id$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Server Description: </td><td align=left><input type=text name=server_description size=30 maxlength=255 value=\"$row[1]\">$NWB#servers-server_description$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Server IP Address: </td><td align=left><input type=text name=server_ip size=20 maxlength=15 value=\"$row[2]\">$NWB#servers-server_ip$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Active: </td><td align=left><select size=1 name=active><option>Y</option><option>N</option><option selected>$row[3]</option></select>$NWB#servers-active$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Asterisk Version: </td><td align=left><input type=text name=asterisk_version size=20 maxlength=20 value=\"$row[4]\">$NWB#servers-asterisk_version$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Max VICIDIAL Trunks: </td><td align=left><input type=text name=max_vicidial_trunks size=5 maxlength=4 value=\"$row[5]\">$NWB#servers-max_vicidial_trunks$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL Balance Dialing: </td><td align=left><select size=1 name=vicidial_balance_active><option>Y</option><option>N</option><option selected>$row[20]</option></select>$NWB#servers-vicidial_balance_active$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL Balance Offlimits: </td><td align=left><input type=text name=balance_trunks_offlimits size=5 maxlength=4 value=\"$row[21]\">$NWB#servers-balance_trunks_offlimits$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Telnet Host: </td><td align=left><input type=text name=telnet_host size=20 maxlength=20 value=\"$row[6]\">$NWB#servers-telnet_host$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Telnet Port: </td><td align=left><input type=text name=telnet_port size=6 maxlength=5 value=\"$row[7]\">$NWB#servers-telnet_port$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager User: </td><td align=left><input type=text name=ASTmgrUSERNAME size=20 maxlength=20 value=\"$row[8]\">$NWB#servers-ASTmgrUSERNAME$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager Secret: </td><td align=left><input type=text name=ASTmgrSECRET size=20 maxlength=20 value=\"$row[9]\">$NWB#servers-ASTmgrSECRET$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager Update User: </td><td align=left><input type=text name=ASTmgrUSERNAMEupdate size=20 maxlength=20 value=\"$row[10]\">$NWB#servers-ASTmgrUSERNAMEupdate$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager Listen User: </td><td align=left><input type=text name=ASTmgrUSERNAMElisten size=20 maxlength=20 value=\"$row[11]\">$NWB#servers-ASTmgrUSERNAMElisten$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager Send User: </td><td align=left><input type=text name=ASTmgrUSERNAMEsend size=20 maxlength=20 value=\"$row[12]\">$NWB#servers-ASTmgrUSERNAMEsend$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Local GMT: </td><td align=left><select size=1 name=local_gmt><option>12.75</option><option>12.00</option><option>11.00</option><option>10.00</option><option>9.50</option><option>9.00</option><option>8.00</option><option>7.00</option><option>6.50</option><option>6.00</option><option>5.75</option><option>5.50</option><option>5.00</option><option>4.50</option><option>4.00</option><option>3.50</option><option>3.00</option><option>2.00</option><option>1.00</option><option>0.00</option><option>-1.00</option><option>-2.00</option><option>-3.00</option><option>-3.50</option><option>-4.00</option><option>-5.00</option><option>-6.00</option><option>-7.00</option><option>-8.00</option><option>-9.00</option><option>-10.00</option><option>-11.00</option><option>-12.00</option><option selected>$row[13]</option></select> (Do NOT Adjust for DST)$NWB#servers-local_gmt$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VMail Dump Exten: </td><td align=left><input type=text name=voicemail_dump_exten size=20 maxlength=20 value=\"$row[14]\">$NWB#servers-voicemail_dump_exten$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL AD extension: </td><td align=left><input type=text name=answer_transfer_agent size=20 maxlength=20 value=\"$row[15]\">$NWB#servers-answer_transfer_agent$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Default Context: </td><td align=left><input type=text name=ext_context size=20 maxlength=20 value=\"$row[16]\">$NWB#servers-ext_context$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>System Performance: </td><td align=left><select size=1 name=sys_perf_log><option>Y</option><option>N</option><option selected>$row[17]</option></select>$NWB#servers-sys_perf_log$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Server Logs: </td><td align=left><select size=1 name=vd_server_logs><option>Y</option><option>N</option><option selected>$row[18]</option></select>$NWB#servers-vd_server_logs$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>AGI Output: </td><td align=left><select size=1 name=agi_output><option>NONE</option><option>STDERR</option><option>FILE</option><option>BOTH</option><option selected>$row[19]</option></select>$NWB#servers-agi_output$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Recording Web Link: </td><td align=left><select size=1 name=recording_web_link><option>SERVER_IP</option><option>ALT_IP</option><option selected>$row[22]</option></select>$NWB#servers-recording_web_link$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Alternate Recording Server IP: </td><td align=left><input type=text name=alt_server_ip size=30 maxlength=100 value=\"$row[23]\">$NWB#servers-alt_server_ip$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Active Asterisk Server: </td><td align=left><select size=1 name=active_asterisk_server><option>Y</option><option>N</option><option selected>$row[24]</option></select>$NWB#servers-active_asterisk_server$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Generate conf files: </td><td align=left><select size=1 name=generate_vicidial_conf><option>Y</option><option>N</option><option selected>$row[25]</option></select>$NWB#servers-generate_vicidial_conf$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Rebuild conf files: </td><td align=left><select size=1 name=rebuild_conf_files><option>Y</option><option>N</option><option selected>$row[26]</option></select>$NWB#servers-rebuild_conf_files$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Server ID: </td><td align=left><input type=text name=server_id size=10 maxlength=10 value=\"$server_id\">$NWB#servers-server_id$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Server Description: </td><td align=left><input type=text name=server_description size=30 maxlength=255 value=\"$server_description\">$NWB#servers-server_description$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Server IP Address: </td><td align=left><input type=text name=server_ip size=20 maxlength=15 value=\"$server_ip\">$NWB#servers-server_ip$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Active: </td><td align=left><select size=1 name=active><option>Y</option><option>N</option><option selected>$active</option></select>$NWB#servers-active$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>System Load: </td><td align=left>$sysload - $cpu% &nbsp; $NWB#servers-sysload$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Live Channels: </td><td align=left>$channels_total &nbsp; $NWB#servers-channels_total$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Disk Usage: </td><td align=left>$disk_usage &nbsp; $NWB#servers-disk_usage$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Asterisk Version: </td><td align=left><input type=text name=asterisk_version size=20 maxlength=20 value=\"$asterisk_version\">$NWB#servers-asterisk_version$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Max VICIDIAL Trunks: </td><td align=left><input type=text name=max_vicidial_trunks size=5 maxlength=4 value=\"$max_vicidial_trunks\">$NWB#servers-max_vicidial_trunks$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Max Calls per Second: </td><td align=left><input type=text name=outbound_calls_per_second size=5 maxlength=4 value=\"$outbound_calls_per_second\">$NWB#servers-outbound_calls_per_second$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL Balance Dialing: </td><td align=left><select size=1 name=vicidial_balance_active><option>Y</option><option>N</option><option selected>$vicidial_balance_active</option></select>$NWB#servers-vicidial_balance_active$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL Balance Offlimits: </td><td align=left><input type=text name=balance_trunks_offlimits size=5 maxlength=4 value=\"$balance_trunks_offlimits\">$NWB#servers-balance_trunks_offlimits$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Telnet Host: </td><td align=left><input type=text name=telnet_host size=20 maxlength=20 value=\"$telnet_host\">$NWB#servers-telnet_host$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Telnet Port: </td><td align=left><input type=text name=telnet_port size=6 maxlength=5 value=\"$telnet_port\">$NWB#servers-telnet_port$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager User: </td><td align=left><input type=text name=ASTmgrUSERNAME size=20 maxlength=20 value=\"$ASTmgrUSERNAME\">$NWB#servers-ASTmgrUSERNAME$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager Secret: </td><td align=left><input type=text name=ASTmgrSECRET size=20 maxlength=20 value=\"$ASTmgrSECRET\">$NWB#servers-ASTmgrSECRET$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager Update User: </td><td align=left><input type=text name=ASTmgrUSERNAMEupdate size=20 maxlength=20 value=\"$ASTmgrUSERNAMEupdate\">$NWB#servers-ASTmgrUSERNAMEupdate$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager Listen User: </td><td align=left><input type=text name=ASTmgrUSERNAMElisten size=20 maxlength=20 value=\"$ASTmgrUSERNAMElisten\">$NWB#servers-ASTmgrUSERNAMElisten$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Manager Send User: </td><td align=left><input type=text name=ASTmgrUSERNAMEsend size=20 maxlength=20 value=\"$ASTmgrUSERNAMEsend\">$NWB#servers-ASTmgrUSERNAMEsend$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Local GMT: </td><td align=left><select size=1 name=local_gmt><option>12.75</option><option>12.00</option><option>11.00</option><option>10.00</option><option>9.50</option><option>9.00</option><option>8.00</option><option>7.00</option><option>6.50</option><option>6.00</option><option>5.75</option><option>5.50</option><option>5.00</option><option>4.50</option><option>4.00</option><option>3.50</option><option>3.00</option><option>2.00</option><option>1.00</option><option>0.00</option><option>-1.00</option><option>-2.00</option><option>-3.00</option><option>-3.50</option><option>-4.00</option><option>-5.00</option><option>-6.00</option><option>-7.00</option><option>-8.00</option><option>-9.00</option><option>-10.00</option><option>-11.00</option><option>-12.00</option><option selected>$local_gmt</option></select> (Do NOT Adjust for DST)$NWB#servers-local_gmt$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VMail Dump Exten: </td><td align=left><input type=text name=voicemail_dump_exten size=20 maxlength=20 value=\"$voicemail_dump_exten\">$NWB#servers-voicemail_dump_exten$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL AD extension: </td><td align=left><input type=text name=answer_transfer_agent size=20 maxlength=20 value=\"$answer_transfer_agent\">$NWB#servers-answer_transfer_agent$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Default Context: </td><td align=left><input type=text name=ext_context size=20 maxlength=20 value=\"$ext_context\">$NWB#servers-ext_context$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>System Performance: </td><td align=left><select size=1 name=sys_perf_log><option>Y</option><option>N</option><option selected>$sys_perf_log</option></select>$NWB#servers-sys_perf_log$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Server Logs: </td><td align=left><select size=1 name=vd_server_logs><option>Y</option><option>N</option><option selected>$vd_server_logs</option></select>$NWB#servers-vd_server_logs$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>AGI Output: </td><td align=left><select size=1 name=agi_output><option>NONE</option><option>STDERR</option><option>FILE</option><option>BOTH</option><option selected>$agi_output</option></select>$NWB#servers-agi_output$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Recording Web Link: </td><td align=left><select size=1 name=recording_web_link><option>SERVER_IP</option><option>ALT_IP</option><option selected>$recording_web_link</option></select>$NWB#servers-recording_web_link$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Alternate Recording Server IP: </td><td align=left><input type=text name=alt_server_ip size=30 maxlength=100 value=\"$alt_server_ip\">$NWB#servers-alt_server_ip$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Active Asterisk Server: </td><td align=left><select size=1 name=active_asterisk_server><option>Y</option><option>N</option><option selected>$active_asterisk_server</option></select>$NWB#servers-active_asterisk_server$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Generate conf files: </td><td align=left><select size=1 name=generate_vicidial_conf><option>Y</option><option>N</option><option selected>$generate_vicidial_conf</option></select>$NWB#servers-generate_vicidial_conf$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Rebuild conf files: </td><td align=left><select size=1 name=rebuild_conf_files><option>Y</option><option>N</option><option selected>$rebuild_conf_files</option></select>$NWB#servers-rebuild_conf_files$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=submit VALUE=SUBMIT></td></tr>\n";
@@ -18366,7 +18491,7 @@ if ($ADD==311111111111111)
echo "<TABLE><TR><TD>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
$stmt="SELECT version,install_date,use_non_latin,webroot_writable,enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_url,queuemetrics_log_id,queuemetrics_eq_prepend,vicidial_agent_disable,allow_sipsak_messages,admin_home_url,enable_agc_xfer_log,db_schema_version,auto_user_add_value,timeclock_end_of_day,timeclock_last_reset_date,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,vdc_agent_api_active,qc_last_pull_time,enable_vtiger_integration,vtiger_server_ip,vtiger_dbname,vtiger_login,vtiger_pass,vtiger_url,qc_features_active,outbound_autodial_active from system_settings;";
$stmt="SELECT version,install_date,use_non_latin,webroot_writable,enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_url,queuemetrics_log_id,queuemetrics_eq_prepend,vicidial_agent_disable,allow_sipsak_messages,admin_home_url,enable_agc_xfer_log,db_schema_version,auto_user_add_value,timeclock_end_of_day,timeclock_last_reset_date,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,vdc_agent_api_active,qc_last_pull_time,enable_vtiger_integration,vtiger_server_ip,vtiger_dbname,vtiger_login,vtiger_pass,vtiger_url,qc_features_active,outbound_autodial_active,outbound_calls_per_second from system_settings;";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$version = $row[0];
@@ -18402,6 +18527,7 @@ if ($ADD==311111111111111)
$vtiger_url = $row[30];
$qc_features_active = $row[31];
$outbound_autodial_active = $row[32];
$outbound_calls_per_second = $row[33];
echo "<br>MODIFY VICIDIAL SYSTEM SETTINGS<form action=$PHP_SELF method=POST>\n";
echo "<input type=hidden name=ADD value=411111111111111>\n";
@@ -18461,6 +18587,8 @@ if ($ADD==311111111111111)
echo "<tr bgcolor=#B6D3FC><td align=right>QC Features Active: </td><td align=left><select size=1 name=qc_features_active><option>1</option><option>0</option><option selected>$qc_features_active</option></select>$NWB#settings-qc_features_active$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Outbound Auto-Dial Active: </td><td align=left><select size=1 name=outbound_autodial_active><option>1</option><option>0</option><option selected>$outbound_autodial_active</option></select>$NWB#settings-outbound_autodial_active$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Max FILL Calls per Second: </td><td align=left><input type=text name=outbound_calls_per_second size=4 maxlength=3 value=\"$outbound_calls_per_second\">$NWB#settings-outbound_calls_per_second$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>Enable QueueMetrics Logging: </td><td align=left><select size=1 name=enable_queuemetrics_logging><option>1</option><option>0</option><option selected>$enable_queuemetrics_logging</option></select>$NWB#settings-enable_queuemetrics_logging$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>QueueMetrics Server IP: </td><td align=left><input type=text name=queuemetrics_server_ip size=18 maxlength=15 value=\"$queuemetrics_server_ip\">$NWB#settings-queuemetrics_server_ip$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>QueueMetrics DB Name: </td><td align=left><input type=text name=queuemetrics_dbname size=18 maxlength=50 value=\"$queuemetrics_dbname\">$NWB#settings-queuemetrics_dbname$NWE</td></tr>\n";
@@ -19998,95 +20126,117 @@ if ($ADD==10000000000000)
# ADD=999999 display reports section
######################
if ($ADD==999999)
{
if ($LOGview_reports==1)
{
echo "<TABLE><TR><TD>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
$stmt="select * from servers;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$servers_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $servers_to_print)
if ($LOGview_reports==1)
{
echo "<TABLE><TR><TD>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
$stmt="select server_id,server_description,server_ip,active,sysload,channels_total,cpu_idle_percent,disk_usage from servers;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$servers_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $servers_to_print)
{
$row=mysql_fetch_row($rslt);
$server_id[$i] = $row[0];
$server_description[$i] = $row[1];
$server_ip[$i] = $row[2];
$active[$i] = $row[3];
$sysload[$i] = $row[4];
$channels_total[$i] = $row[5];
$cpu_idle_percent[$i] = $row[6];
$disk_usage[$i] = $row[7];
$i++;
}
$stmt="SELECT queuemetrics_url,vtiger_url from system_settings;";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$server_id[$i] = $row[0];
$server_description[$i] = $row[1];
$server_ip[$i] = $row[2];
$active[$i] = $row[3];
$i++;
}
$queuemetrics_url_LU = $row[0];
$vtiger_url_LU = $row[1];
$stmt="SELECT queuemetrics_url,vtiger_url from system_settings;";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$queuemetrics_url_LU = $row[0];
$vtiger_url_LU = $row[1];
?>
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
<TITLE>VICIDIAL: Server Stats and Reports</TITLE></HEAD><BODY BGCOLOR=WHITE>
<FONT SIZE=4><B>VICIDIAL: Server Stats and Reports</B></font><BR><BR>
<UL>
<LI><a href="AST_timeonVDADall.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>TIME ON VDAD (per campaign)</a> &nbsp; <a href="AST_timeonVDADallSUMMARY.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>(all campaigns SUMMARY)</a> &nbsp; &nbsp; SIP <a href="AST_timeonVDADall.php?SIPmonitorLINK=1"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Listen</a> - <a href="AST_timeonVDADall.php?SIPmonitorLINK=2"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Barge</a> &nbsp; &nbsp; IAX <a href="AST_timeonVDADall.php?IAXmonitorLINK=1"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Listen</a> - <a href="AST_timeonVDADall.php?IAXmonitorLINK=2"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Barge</a></FONT>
<LI><a href="AST_VDADstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>VDAD CAMPAIGN OUTBOUND REPORT</a></FONT>
<LI><a href="AST_CLOSERstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>INBOUND/CLOSER REPORT</a></FONT>
<LI><a href="AST_CLOSER_service_level.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>INBOUND/CLOSER SERVICE_LEVEL REPORT</a></FONT>
<LI><a href="AST_agent_performance_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT PERFORMANCE DETAIL</a></FONT> &nbsp; &nbsp;
<a href="AST_agent_status_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT STATUS DETAIL</a></FONT> &nbsp; &nbsp;
<a href="AST_agent_days_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>SINGLE AGENT DAILY</a></FONT>
<LI><a href="fcstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>FRONTER - CLOSER REPORT</a></FONT>
<LI><a href="vicidial_sales_viewer.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT SPREADSHEET PERFORMANCE</a></FONT>
<LI><a href="timeclock_report.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>USER TIMECLOCK REPORT</a></FONT> &nbsp; &nbsp;
<a href="timeclock_status.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>USER GROUP TIMECLOCK STATUS REPORT</a></FONT>
<LI><a href="AST_server_performance.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>SERVER PERFORMANCE</a></FONT>
<?
if ($SSenable_queuemetrics_logging > 0)
{
echo "<LI><a href=\"$queuemetrics_url_LU\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>QUEUEMETRICS REPORTS</a></FONT>\n";
}
if ($SSenable_vtiger_integration > 0)
{
echo "<LI><a href=\"$vtiger_url_LU\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>VTIGER HOME</a></FONT>\n";
}
?>
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
<TITLE>VICIDIAL: Server Stats and Reports</TITLE></HEAD><BODY BGCOLOR=WHITE>
<FONT SIZE=4><B>VICIDIAL: Server Stats and Reports</B></font><BR><BR>
<UL>
<LI><a href="AST_timeonVDADall.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>TIME ON VDAD (per campaign)</a> &nbsp; <a href="AST_timeonVDADallSUMMARY.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>(all campaigns SUMMARY)</a> &nbsp; &nbsp; SIP <a href="AST_timeonVDADall.php?SIPmonitorLINK=1"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Listen</a> - <a href="AST_timeonVDADall.php?SIPmonitorLINK=2"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Barge</a> &nbsp; &nbsp; IAX <a href="AST_timeonVDADall.php?IAXmonitorLINK=1"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Listen</a> - <a href="AST_timeonVDADall.php?IAXmonitorLINK=2"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Barge</a></FONT>
<LI><a href="AST_VDADstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>VDAD CAMPAIGN OUTBOUND REPORT</a></FONT>
<LI><a href="AST_CLOSERstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>INBOUND/CLOSER REPORT</a></FONT>
<LI><a href="AST_CLOSER_service_level.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>INBOUND/CLOSER SERVICE_LEVEL REPORT</a></FONT>
<LI><a href="AST_agent_performance_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT PERFORMANCE DETAIL</a></FONT> &nbsp; &nbsp;
<a href="AST_agent_status_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT STATUS DETAIL</a></FONT> &nbsp; &nbsp;
<a href="AST_agent_days_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>SINGLE AGENT DAILY</a></FONT>
<LI><a href="fcstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>FRONTER - CLOSER REPORT</a></FONT>
<LI><a href="vicidial_sales_viewer.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT SPREADSHEET PERFORMANCE</a></FONT>
<LI><a href="timeclock_report.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>USER TIMECLOCK REPORT</a></FONT> &nbsp; &nbsp;
<a href="timeclock_status.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>USER GROUP TIMECLOCK STATUS REPORT</a></FONT>
<LI><a href="AST_server_performance.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>SERVER PERFORMANCE</a></FONT>
<?
if ($SSenable_queuemetrics_logging > 0)
{
echo "<LI><a href=\"$queuemetrics_url_LU\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>QUEUEMETRICS REPORTS</a></FONT>\n";
}
if ($SSenable_vtiger_integration > 0)
{
echo "<LI><a href=\"$vtiger_url_LU\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>VTIGER HOME</a></FONT>\n";
}
?>
</UL>
<PRE><TABLE BORDER=1 CELLPADDING=0 cellspacing=0>
<TR><TD>SERVER</TD><TD>DESCRIPTION</TD><TD>IP ADDRESS</TD><TD>ACTIVE</TD><TD>VDAD time</TD><TD>PARK time</TD><TD>CLOSER/INBOUND time</TD></TR>
<?
</UL>
<PRE><TABLE BORDER=1 CELLPADDING=2 cellspacing=0>
<TR><TD>SERVER</TD><TD>DESCRIPTION</TD><TD>IP</TD><TD>ACT</TD><TD>LOAD</TD><TD>CHAN</TD><TD>DISK</TD><TD>OUTBOUND</TD><TD>INBOUND</TD></TR>
<?
$o=0;
while ($servers_to_print > $o)
{
echo "<TR>\n";
echo "<TD>$server_id[$o]</TD>\n";
echo "<TD>$server_description[$o]</TD>\n";
echo "<TD>$server_ip[$o]</TD>\n";
echo "<TD>$active[$o]</TD>\n";
echo "<TD><a href=\"AST_timeonVDAD.php?server_ip=$server_ip[$o]\">LINK</a></TD>\n";
echo "<TD><a href=\"AST_timeonpark.php?server_ip=$server_ip[$o]\">LINK</a></TD>\n";
echo "<TD><a href=\"AST_timeonVDAD.php?server_ip=$server_ip[$o]&closer_display=1\">LINK</a></TD>\n";
echo "</TR>\n";
$o++;
}
{
$cpu = (100 - $cpu_idle_percent[$o]);
$disk = '';
$disk_ary = explode('|',$disk_usage[$o]);
$disk_ary_ct = count($disk_ary);
$k=0;
while ($k < $disk_ary_ct)
{
$disk_ary[$k] = preg_replace("/^\d* /","",$disk_ary[$k]);
if ($k<1) {$disk = "$disk_ary[$k]";}
else
{
if ($disk_ary[$k] > $disk) {$disk = "$disk_ary[$k]";}
}
$k++;
}
$disk = "$disk%";
echo "<TR>\n";
echo "<TD>$server_id[$o]</TD>\n";
echo "<TD>$server_description[$o]</TD>\n";
echo "<TD>$server_ip[$o]</TD>\n";
echo "<TD>$active[$o]</TD>\n";
echo "<TD>$sysload[$o] - $cpu%</TD>\n";
echo "<TD>$channels_total[$o]</TD>\n";
echo "<TD ALIGN=RIGHT>$disk</TD>\n";
echo "<TD><a href=\"AST_timeonVDAD.php?server_ip=$server_ip[$o]\">LINK</a></TD>\n";
echo "<TD><a href=\"AST_timeonVDAD.php?server_ip=$server_ip[$o]&closer_display=1\">LINK</a></TD>\n";
echo "</TR>\n";
$o++;
}
echo "</TABLE>\n";
}
echo "</TABLE>\n";
}
else
{
echo "You do not have permission to view this page\n";
exit;
{
echo "You do not have permission to view this page\n";
exit;
}
}
}