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added framework for outbound campaign call routing by agent rank or calls_today

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added ability to copy the settings of a campaign to a new campaign

git-svn-id: svn://192.168.202.10@713 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-11-13 22:40:38 +00:00
parent 4ee74a5ed6
commit 1ce87cf3f0
6 changed files with 353 additions and 10 deletions
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UPGRADE
+4
View File
@@ -59,6 +59,10 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
campaign_id incude specific words or characters to be treated as such.
There is now a new campaign_allow_inbound field where this is set.
13. Call distribution by agent ranking per in-group and total calls to in-group
14. Added ability to copy the settings of one campaign to a new campaign
bin/AST_DB_optimize.pl
+22
View File
@@ -282,6 +282,28 @@ $dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VA
$sthA->finish();
}
$stmtA = "update vicidial_inbound_group_agents SET calls_today=0;;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$stmtA = "update vicidial_campaign_agents SET calls_today=0;;";
if($DB){print STDERR "\n|$stmtA|\n";}
if (!$T) {
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@aryA = $sthA->fetchrow_array;
if (!$Q) {print "|",$aryA[0],"|",$aryA[1],"|",$aryA[2],"|",$aryA[3],"|","\n";}
$sthA->finish();
}
$dbhA->disconnect();
extras/MySQL_AST_CREATE_tables.sql
+12
View File
@@ -311,6 +311,8 @@ closer_campaigns TEXT,
call_server_ip VARCHAR(15),
user_level INT(2) default '0',
comments VARCHAR(20),
campaign_weight TINYINT(1) default '0',
calls_today SMALLINT(5) UNSIGNED default '0',
index (random_id),
index (last_call_time),
index (last_update_time),
@@ -990,6 +992,16 @@ index (group_id),
index (group_weight)
);
CREATE TABLE vicidial_campaign_agents (
user VARCHAR(20),
campaign_id VARCHAR(20),
campaign_rank TINYINT(1) default '0',
campaign_weight TINYINT(1) default '0',
calls_today SMALLINT(5) UNSIGNED default '0',
index (campaign_id),
index (user)
);
INSERT INTO vicidial_lists SET list_id='999',list_name='Default inbound list',campaign_id='TESTCAMP',active='N';
extras/upgrade_2.0.4.sql
+23
View File
@@ -129,6 +129,29 @@ ALTER TABLE vicidial_inbound_groups MODIFY next_agent_call ENUM('random','oldest
GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@'%' IDENTIFIED BY '1234';
GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@localhost IDENTIFIED BY '1234';
CREATE TABLE vicidial_campaign_agents (
user VARCHAR(20),
campaign_id VARCHAR(20),
campaign_rank TINYINT(1) default '0',
campaign_weight TINYINT(1) default '0',
calls_today SMALLINT(5) UNSIGNED default '0',
index (campaign_id),
index (user)
);
ALTER TABLE vicidial_live_agents ADD campaign_weight TINYINT(1) default '0';
ALTER TABLE vicidial_live_agents ADD calls_today SMALLINT(5) UNSIGNED default '0';
#!!!!!!! CHANGES BELOW THIS LINE ARE NOT FOR PRODUCTION USE YET, DO NOT APPLY THEM!!!!!!!!!!!!!!!!!!!!!
#
translations/raw_translation_files/TO_BE_TRANSLATED_2.0.4.txt
+6
View File
@@ -111,6 +111,12 @@ Manual Dial List ID -<\/B> The default list_id to be used when an agent placces
Manual Dial List ID: ||
inbound_group_rank: orders by the rank given to the agent for the specific inbound group. Highest to Lowest||
fewest_calls: orders by the number of calls received by an agent for that specific inbound group. Least calls first||
Campaign Ranks: ||
AGENT RANKS FOR THIS CAMPAIGN:||
Copy Campaign||
COPY A CAMPAIGN||
Source Campaign: ||
New Copied Campaign Addition||
############################################################ CLIENT
www/vicidial/admin.php
+286 -10
View File
@@ -657,6 +657,10 @@ if (isset($_GET["campaign_allow_inbound"])) {$campaign_allow_inbound=$_GET["c
elseif (isset($_POST["campaign_allow_inbound"])) {$campaign_allow_inbound=$_POST["campaign_allow_inbound"];}
if (isset($_GET["manual_dial_list_id"])) {$manual_dial_list_id=$_GET["manual_dial_list_id"];}
elseif (isset($_POST["manual_dial_list_id"])) {$manual_dial_list_id=$_POST["manual_dial_list_id"];}
if (isset($_GET["campaign_rank"])) {$campaign_rank=$_GET["campaign_rank"];}
elseif (isset($_POST["campaign_rank"])) {$campaign_rank=$_POST["campaign_rank"];}
if (isset($_GET["source_campaign_id"])) {$source_campaign_id=$_GET["source_campaign_id"];}
elseif (isset($_POST["source_campaign_id"])) {$source_campaign_id=$_POST["source_campaign_id"];}
if (isset($script_id)) {$script_id= strtoupper($script_id);}
@@ -798,6 +802,7 @@ $manual_dial_list_id = ereg_replace("[^0-9]","",$manual_dial_list_id);
### DIGITS and DASHES
$group_rank = ereg_replace("[^-0-9]","",$group_rank);
$campaign_rank = ereg_replace("[^-0-9]","",$campaign_rank);
### Y or N ONLY ###
$active = ereg_replace("[^NY]","",$active);
@@ -923,6 +928,7 @@ $category = ereg_replace("[^-\_0-9a-zA-Z]","",$category);
$vsc_id = ereg_replace("[^-\_0-9a-zA-Z]","",$vsc_id);
$moh_context = ereg_replace("[^-\_0-9a-zA-Z]","",$moh_context);
$agent_alert_exten = ereg_replace("[^-\_0-9a-zA-Z]","",$agent_alert_exten);
$source_campaign_id = ereg_replace("[^-\_0-9a-zA-Z]","",$source_campaign_id);
### ALPHA-NUMERIC and spaces
$lead_order = ereg_replace("[^ 0-9a-zA-Z]","",$lead_order);
@@ -1118,12 +1124,14 @@ $list_mix_container = ereg_replace(";","",$list_mix_container);
# - Added 5th NEW and 6th NEW to the dial order options
# 71030-2010 - Added Manual Dial List ID field to campaigns table
# 71103-2207 - Added inbound_group_rank and fewest_calls to the inbound groups call order options
# 71113-1521 - Added campaign_rank to agent options
# - Added ability to Copy a campaign's setting to a new campaign
#
#
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
$admin_version = '2.0.4-114';
$build = '71103-2207';
$admin_version = '2.0.4-115';
$build = '71113-1521';
$STARTtime = date("U");
$SQLdate = date("Y-m-d H:i:s");
@@ -1243,6 +1251,7 @@ if (!isset($ADD)) {$ADD=0;}
if ($ADD==1) {$hh='users'; echo "Add New User";}
if ($ADD==11) {$hh='campaigns'; $sh='basic'; echo "Add New Campaign";}
if ($ADD==12) {$hh='campaigns'; $sh='basic'; echo "Copy Campaign";}
if ($ADD==111) {$hh='lists'; echo "Add New List";}
if ($ADD==121) {$hh='lists'; echo "Add New DNC";}
if ($ADD==1111) {$hh='ingroups'; echo "Add New In-Group";}
@@ -1257,6 +1266,7 @@ if ($ADD==111111111111) {$hh='admin'; $sh='server'; echo "ADD NEW SERVER";}
if ($ADD==1111111111111) {$hh='admin'; $sh='conference'; echo "ADD NEW CONFERENCE";}
if ($ADD==11111111111111) {$hh='admin'; $sh='conference'; echo "ADD NEW VICIDIAL CONFERENCE";}
if ($ADD==2) {$hh='users'; echo "New User Addition";}
if ($ADD==20) {$hh='campaigns'; $sh='basic'; echo "New Copied Campaign Addition";}
if ($ADD==21) {$hh='campaigns'; $sh='basic'; echo "New Campaign Addition";}
if ($ADD==22) {$hh='campaigns'; $sh='status'; echo "New Campaign Status Addition";}
if ($ADD==23) {$hh='campaigns'; $sh='hotkey'; echo "New Campaign HotKey Addition";}
@@ -1471,20 +1481,114 @@ if ( ( (strlen($ADD)>4) && ($ADD < 99998) ) or ($ADD==3) or (($ADD>20) and ($ADD
$o++;
}
##### get campaigns listing for dynamic pulldown
##### BEGIN get campaigns listing for rankings #####
$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns order by campaign_id";
$rslt=mysql_query($stmt, $link);
$campaigns_to_print = mysql_num_rows($rslt);
$campaigns_list='';
$campaigns_value='';
$RANKcampaigns_list="<tr><td>CAMPAIGN</td><td> &nbsp; &nbsp; RANK</td><td> &nbsp; &nbsp; CALLS</td></tr>\n";
$o=0;
while ($campaigns_to_print > $o)
{
$rowx=mysql_fetch_row($rslt);
$campaigns_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
$campaign_id_values[$o] = $rowx[0];
$campaign_name_values[$o] = $rowx[1];
$o++;
}
$o=0;
while ($campaigns_to_print > $o)
{
$stmt="SELECT campaign_rank,calls_today from vicidial_campaign_agents where user='$user' and campaign_id='$campaign_id_values[$o]'";
$rslt=mysql_query($stmt, $link);
$ranks_to_print = mysql_num_rows($rslt);
if ($ranks_to_print > 0)
{
$row=mysql_fetch_row($rslt);
$SELECT_campaign_rank = $row[0];
$calls_today = $row[1];
}
else
{$calls_today=0; $SELECT_campaign_rank=0;}
if ( ($ADD=="4A") or ($ADD=="4B") )
{
if (isset($_GET["RANK_$campaign_id_values[$o]"])) {$campaign_rank=$_GET["RANK_$campaign_id_values[$o]"];}
elseif (isset($_POST["RANK_$campaign_id_values[$o]"])) {$campaign_rank=$_POST["RANK_$campaign_id_values[$o]"];}
if ($ranks_to_print > 0)
{
$stmt="UPDATE vicidial_campaign_agents set campaign_rank='$campaign_rank', campaign_weight='$campaign_rank' where campaign_id='$campaign_id_values[$o]' and user='$user';";
$rslt=mysql_query($stmt, $link);
}
else
{
$stmt="INSERT INTO vicidial_campaign_agents set campaign_rank='$campaign_rank', campaign_weight='$campaign_rank', campaign_id='$campaign_id_values[$o]', user='$user';";
$rslt=mysql_query($stmt, $link);
}
$stmt="UPDATE vicidial_live_agents set campaign_weight='$campaign_rank' where campaign_id='$campaign_id_values[$o]' and user='$user';";
$rslt=mysql_query($stmt, $link);
}
else {$campaign_rank = $SELECT_campaign_rank;}
if (eregi("1$|3$|5$|7$|9$", $o))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
# disable non user-group allowable campaign ranks
$stmt="SELECT user_group from vicidial_users where user='$user';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$user_group = $row[0];
$stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$user_group';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$allowed_campaigns = $row[0];
$allowed_campaigns = preg_replace("/ -$/","",$allowed_campaigns);
$UGcampaigns = explode(" ", $allowed_campaigns);
$p=0; $RANK_camp_active=0;
if (eregi('-ALL-CAMPAIGNS-',$allowed_campaigns))
{$RANK_camp_active++;}
else
{
$UGcampaign_ct = count($UGcampaigns);
while ($p < $campaign_ct)
{
if ($campaign_id_values[$o] == $UGcampaigns[$p])
{$RANK_camp_active++;}
$p++;
}
}
if ($RANK_camp_active < 1) {$CR_disabled = 'DISABLED';}
else {$CR_disabled = '';}
$RANKcampaigns_list .= "<tr $bgcolor><td>";
$campaigns_list .= "<a href=\"$PHP_SELF?ADD=31&campaign_id=$campaign_id_values[$o]\">$campaign_id_values[$o]</a> - $campaign_name_values[$o] <BR>\n";
$RANKcampaigns_list .= "<a href=\"$PHP_SELF?ADD=31&campaign_id=$campaign_id_values[$o]\">$campaign_id_values[$o]</a> - $campaign_name_values[$o] </td>";
$RANKcampaigns_list .= "<td> &nbsp; &nbsp; <select size=1 name=RANK_$campaign_id_values[$o] $CR_disabled>\n";
$h="9";
while ($h>=-9)
{
$RANKcampaigns_list .= "<option value=\"$h\"";
if ($h==$campaign_rank)
{$RANKcampaigns_list .= " SELECTED";}
$RANKcampaigns_list .= ">$h</option>";
$h--;
}
$RANKcampaigns_list .= "</select></td>\n";
$RANKcampaigns_list .= "<td align=right> &nbsp; &nbsp; $calls_today</td></tr>\n";
$o++;
}
##### END get campaigns listing for rankings #####
##### BEGIN get inbound groups listing for checkboxes #####
if ( (($ADD>20) and ($ADD<70)) and ($ADD!=41) )
{
@@ -1561,6 +1665,9 @@ if ( ( (strlen($ADD)>4) && ($ADD < 99998) ) or ($ADD==3) or (($ADD>20) and ($ADD
$stmt="INSERT INTO vicidial_inbound_group_agents set group_rank='$group_rank', group_weight='$group_rank', group_id='$group_id_values[$o]', user='$user';";
$rslt=mysql_query($stmt, $link);
}
$stmt="UPDATE vicidial_live_inbound_agents set group_weight='$group_rank' where group_id='$group_id_values[$o]' and user='$user';";
$rslt=mysql_query($stmt, $link);
}
else {$group_rank = $SELECT_group_rank;}
@@ -1586,14 +1693,14 @@ if ( ( (strlen($ADD)>4) && ($ADD < 99998) ) or ($ADD==3) or (($ADD>20) and ($ADD
$groups_list .= "> <a href=\"$PHP_SELF?ADD=3111&group_id=$group_id_values[$o]\">$group_id_values[$o]</a> - $group_name_values[$o] <BR>\n";
$RANKgroups_list .= "> <a href=\"$PHP_SELF?ADD=3111&group_id=$group_id_values[$o]\">$group_id_values[$o]</a> - $group_name_values[$o] </td>";
$RANKgroups_list .= "<td> &nbsp; &nbsp; <select size=1 name=RANK_$group_id_values[$o]>\n";
$h="-9";
while ($h<=9)
$h="9";
while ($h>=-9)
{
$RANKgroups_list .= "<option value=\"$h\"";
if ($h==$group_rank)
{$RANKgroups_list .= " SELECTED";}
$RANKgroups_list .= ">$h</option>";
$h++;
$h--;
}
$RANKgroups_list .= "</select></td>\n";
$RANKgroups_list .= "<td align=right> &nbsp; &nbsp; $calls_today</td></tr>\n";
@@ -1615,7 +1722,6 @@ if ( ( (strlen($ADD)>4) && ($ADD < 99998) ) or ($ADD==3) or (($ADD>20) and ($ADD
$allowed_campaigns = $row[0];
$allowed_campaigns = preg_replace("/ -$/","",$allowed_campaigns);
$campaigns = explode(" ", $allowed_campaigns);
echo "<!-- $allowed_campaigns -->";
}
$campaigns_value='';
@@ -3662,7 +3768,7 @@ $admin_home_url_LU = $row[0];
?>
<CENTER>
<TABLE WIDTH=<?=$page_width ?> BGCOLOR=#D9E6FE cellpadding=2 cellspacing=0><TR BGCOLOR=#015B91><TD ALIGN=LEFT COLSPAN=5><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B> &nbsp; VICIDIAL ADMIN - <a href="<? echo $admin_home_url_LU ?>"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=1>HOME</a> | <a href="<? echo $PHP_SELF ?>?force_logout=1"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=1>Logout</a></TD><TD ALIGN=RIGHT COLSPAN=6><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B><? echo date("l F j, Y G:i:s A") ?> &nbsp; </TD></TR>
<TABLE WIDTH=<?=$page_width ?> BGCOLOR=#D9E6FE cellpadding=2 cellspacing=0><TR BGCOLOR=#015B91><TD ALIGN=LEFT COLSPAN=5><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B> &nbsp; VICIDIAL ADMIN - <a href="<? echo $admin_home_url_LU ?>"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=1>HOME</a> | <a href="<? echo $PHP_SELF ?>?force_logout=1"><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=1>Logout</a></TD><TD ALIGN=RIGHT COLSPAN=6><FONT FACE="ARIAL,HELVETICA" COLOR=WHITE SIZE=2><B><? echo date("l F j, Y G:i:s A") ?> &nbsp; </B></TD></TR>
<TR BGCOLOR=#015B91>
<TD ALIGN=CENTER <?=$users_hh ?>><a href="<? echo $PHP_SELF ?>?ADD=0"><FONT FACE="ARIAL,HELVETICA" COLOR=<?=$users_fc ?> SIZE=<?=$header_font_size ?>><?=$users_bold ?> Users </a></TD>
@@ -3723,7 +3829,7 @@ if (strlen($campaigns_hh) > 1)
<?
if (strlen($list_sh) > 1) {
?>
<TR BGCOLOR=<?=$subcamp_color ?>><TD ALIGN=LEFT COLSPAN=10><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> &nbsp; <a href="<? echo $PHP_SELF ?>?ADD=10"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> Show Campaigns </a> &nbsp; &nbsp; | &nbsp; &nbsp; <a href="<? echo $PHP_SELF ?>?ADD=11"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> Add A New Campaign </a> &nbsp; &nbsp; | &nbsp; &nbsp; <a href="./AST_timeonVDADallSUMMARY.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> Real-Time Campaigns Summary </a></TD></TR>
<TR BGCOLOR=<?=$subcamp_color ?>><TD ALIGN=LEFT COLSPAN=10><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> &nbsp; <a href="<? echo $PHP_SELF ?>?ADD=10"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> Show Campaigns </a> &nbsp; &nbsp; | &nbsp; &nbsp; <a href="<? echo $PHP_SELF ?>?ADD=11"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> Add A New Campaign </a> &nbsp; &nbsp; | &nbsp; &nbsp; <a href="<? echo $PHP_SELF ?>?ADD=12"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> Copy Campaign </a> &nbsp; &nbsp; | &nbsp; &nbsp; <a href="./AST_timeonVDADallSUMMARY.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subcamp_font_size ?>> Real-Time Campaigns Summary </a></TD></TR>
<? }
}
@@ -3812,7 +3918,7 @@ if($LOGast_admin_access < 1)
}
if (strlen($reports_hh) > 1) {
?>
<TR BGCOLOR=<?=$reports_color ?>><TD ALIGN=LEFT COLSPAN=10><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subheader_font_size ?>><B> &nbsp; </TD></TR>
<TR BGCOLOR=<?=$reports_color ?>><TD ALIGN=LEFT COLSPAN=10><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?=$subheader_font_size ?>><B> &nbsp; </B></TD></TR>
<? } ?>
@@ -3928,6 +4034,49 @@ if ($ADD==11)
}
######################
# ADD=12 display the COPY CAMPAIGN FORM SCREEN
######################
if ($ADD==12)
{
if ($LOGmodify_campaigns==1)
{
echo "<TABLE><TR><TD>\n";
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
echo "<br>COPY A CAMPAIGN<form action=$PHP_SELF method=POST>\n";
echo "<input type=hidden name=ADD value=20>\n";
echo "<center><TABLE width=$section_width cellspacing=3>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Campaign ID: </td><td align=left><input type=text name=campaign_id size=10 maxlength=8>$NWB#vicidial_campaigns-campaign_id$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Source Campaign: </td><td align=left><select size=1 name=source_campaign_id>\n";
$stmt="SELECT campaign_id,campaign_name from vicidial_campaigns order by campaign_id";
$rslt=mysql_query($stmt, $link);
$campaigns_to_print = mysql_num_rows($rslt);
$campaigns_list='';
$o=0;
while ($campaigns_to_print > $o) {
$rowx=mysql_fetch_row($rslt);
$campaigns_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
$o++;
}
echo "$campaigns_list";
echo "</select>$NWB#vicidial_campaigns-campaign_id$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=SUBMIT value=SUBMIT></td></tr>\n";
echo "</TABLE></center>\n";
}
else
{
echo "You do not have permission to view this page\n";
exit;
}
}
######################
# ADD=111 display the ADD NEW LIST FORM SCREEN
######################
@@ -4514,6 +4663,63 @@ if ($ADD==21)
$ADD=31;
}
######################
# ADD=20 adds copied new campaign to the system
######################
if ($ADD==20)
{
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
$stmt="SELECT count(*) from vicidial_campaigns where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
if ($row[0] > 0)
{echo "<br>CAMPAIGN NOT ADDED - there is already a campaign in the system with this ID\n";}
else
{
if ( (strlen($campaign_id) < 2) or (strlen($campaign_id) > 8) or (strlen($source_campaign_id) < 2) or (strlen($source_campaign_id) > 8) )
{
echo "<br>CAMPAIGN NOT ADDED - Please go back and look at the data you entered\n";
echo "<br>campaign ID must be between 2 and 8 characters in length\n";
echo "<br>source campaign ID must be between 2 and 8 characters in length\n";
}
else
{
echo "<br><B>CAMPAIGN COPIED: $campaign_id copied from $source_campaign_id</B>\n";
$stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,safe_harbor_message,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id) SELECT campaign_name,\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,safe_harbor_message,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id from vicidial_campaigns where campaign_id='$source_campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');";
$rslt=mysql_query($stmtA, $link);
$stmtA="INSERT INTO vicidial_campaign_statuses (status,status_name,selectable,campaign_id,human_answered,category) SELECT status,status_name,selectable,\"$campaign_id\",human_answered,category from vicidial_campaign_statuses where campaign_id='$source_campaign_id';";
$rslt=mysql_query($stmtA, $link);
$stmtA="INSERT INTO vicidial_campaign_hotkeys (status,hotkey,status_name,selectable,campaign_id) SELECT status,hotkey,status_name,selectable,\"$campaign_id\" from vicidial_campaign_hotkeys where campaign_id='$source_campaign_id';";
$rslt=mysql_query($stmtA, $link);
$stmtA="INSERT INTO vicidial_lead_recycle (status,attempt_delay,attempt_maximum,active,campaign_id) SELECT status,attempt_delay,attempt_maximum,active,\"$campaign_id\" from vicidial_lead_recycle where campaign_id='$source_campaign_id';";
$rslt=mysql_query($stmtA, $link);
$stmtA="INSERT INTO vicidial_pause_codes (pause_code,pause_code_name,billable,campaign_id) SELECT pause_code,pause_code_name,billable,\"$campaign_id\" from vicidial_pause_codes where campaign_id='$source_campaign_id';";
$rslt=mysql_query($stmtA, $link);
echo "<!-- $stmt -->";
### LOG CHANGES TO LOG FILE ###
if ($WeBRooTWritablE > 0)
{
$fp = fopen ("./admin_changes_log.txt", "a");
fwrite ($fp, "$date|COPY TO NEW CAMPAIGN|$PHP_AUTH_USER|$ip|$campaign_id|$source_campaign_id|$stmt|$stmtA|\n");
fclose($fp);
}
}
}
$ADD=31;
}
######################
# ADD=22 adds the new campaign status to the system
######################
@@ -7319,6 +7525,39 @@ if ($ADD==61)
$stmt="DELETE from vicidial_campaigns where campaign_id='$campaign_id' limit 1;";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_campaign_agents where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_live_agents where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_campaign_statuses where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_campaign_hotkeys where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_callbacks where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_campaign_stats where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_lead_recycle where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_campaign_server_stats where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_server_trunks where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_pause_codes where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_campaigns_list_mix where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
echo "<br>REMOVING LIST HOPPER LEADS FROM OLD CAMPAIGN HOPPER ($campaign_id)\n";
$stmt="DELETE from vicidial_hopper where campaign_id='$campaign_id';";
$rslt=mysql_query($stmt, $link);
@@ -7669,6 +7908,12 @@ if ($ADD==6111)
$stmt="DELETE from vicidial_inbound_groups where group_id='$group_id' limit 1;";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_inbound_group_agents where group_id='$group_id';";
$rslt=mysql_query($stmt, $link);
$stmt="DELETE from vicidial_live_inbound_agents where group_id='$group_id';";
$rslt=mysql_query($stmt, $link);
### LOG CHANGES TO LOG FILE ###
if ($WeBRooTWritablE > 0)
{
@@ -8204,6 +8449,11 @@ if ($ADD==3)
echo "<tr bgcolor=#B6D3FC><td align=right>Closer Default Blended: </td><td align=left><select size=1 name=closer_default_blended><option>0</option><option>1</option><option SELECTED>$closer_default_blended</option></select>$NWB#vicidial_users-closer_default_blended$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>VICIDIAL Recording Override: </td><td align=left><select size=1 name=vicidial_recording_override><option>DISABLED</option><option>NEVER</option><option>ONDEMAND</option><option>ALLCALLS</option><option>ALLFORCE</option><option SELECTED>$vicidial_recording_override</option></select>$NWB#vicidial_users-vicidial_recording_override$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Alter Customer Data Override: </td><td align=left><select size=1 name=alter_custdata_override><option>NOT_ACTIVE</option><option>ALLOW_ALTER</option><option SELECTED>$alter_custdata_override</option></select>$NWB#vicidial_users-alter_custdata_override$NWE</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2>Campaign Ranks: $NWB#vicidial_users-closer_campaigns$NWE<BR>\n";
echo "<table border=0>\n";
echo "$RANKcampaigns_list";
echo "</table>\n";
echo "</td></tr>\n";
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2>Inbound Groups: $NWB#vicidial_users-closer_campaigns$NWE<BR>\n";
echo "<table border=0>\n";
echo "$RANKgroups_list";
@@ -9324,6 +9574,32 @@ if ($ADD==34)
echo "<br>\n";
### list of agent rank or skill-level for this campaign
echo "<center>\n";
echo "<br><b>AGENT RANKS FOR THIS CAMPAIGN:</b><br>\n";
echo "<TABLE width=400 cellspacing=3>\n";
echo "<tr><td>USER</td><td> &nbsp; &nbsp; RANK</td><td> &nbsp; &nbsp; CALLS TODAY</td></tr>\n";
$stmt="SELECT user,campaign_rank,calls_today from vicidial_campaign_agents where campaign_id='$campaign_id'";
$rsltx=mysql_query($stmt, $link);
$users_to_print = mysql_num_rows($rsltx);
$o=0;
while ($users_to_print > $o) {
$rowx=mysql_fetch_row($rsltx);
$o++;
if (eregi("1$|3$|5$|7$|9$", $o))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
echo "<tr $bgcolor><td><font size=1><a href=\"$PHP_SELF?ADD=3&user=$rowx[0]\">$rowx[0]</a></td><td><font size=1>$rowx[1]</td><td><font size=1>$rowx[2]</td></tr>\n";
}
echo "</table></center><br>\n";
echo "<a href=\"$PHP_SELF?ADD=52&campaign_id=$campaign_id\">LOG ALL AGENTS OUT OF THIS CAMPAIGN</a><BR><BR>\n";