Added Agent Time Detail report

Added functions.php with a function to format seconds into HH:MM:SS Fixed sidebar display bug in several scripts git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-25 03:11:13 +00:00
parent d4aef7ba9e
commit 2b2bffe598
19 changed files with 1305 additions and 819 deletions
@@ -50,6 +50,11 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
 	top limit for Campaign Auto Dial Level pull-down menu in the Modify
 	Campaign screens

+12. Added Agent Time Detail report showing the timeclock time, agent activity
+	time and pause codes time by agent across selected campaigns and/or 
+	user groups. Also reformatted Reports screen in Administration
+
+



@@ -166,11 +166,12 @@ wget http://www.openssl.org/source/openssl-0.9.8k.tar.gz
 gunzip openssl-0.9.8k.tar.gz
 tar xvf openssl-0.9.8k.tar
 cd openssl-0.9.8k
-./config
+./config --prefix=/usr
 make
 make install


+
 cd /usr/local
 wget http://subversion.tigris.org/downloads/subversion-1.5.2.tar.gz
 gunzip subversion-1.5.2.tar.gz
@@ -200,7 +201,7 @@ gunzip httpd-2.2.11.tar.gz
 tar xvf httpd-2.2.11.tar
 cd httpd-2.2.11
 make clean
-./configure --prefix=/usr/local/apache2 --enable-ssl --enable-setenvif --enable-so --with-apxs2 --enable-dav --enable-maintainer-mode
+./configure --prefix=/usr/local/apache2 --enable-ssl --enable-setenvif --enable-so --with-apxs2 --enable-dav --enable-maintainer-mode --with-ssl=/usr/local/ssl
 make
 make install
 mkdir /usr/local/apache2/conf/ssl.key
@@ -214,7 +215,7 @@ openssl rsa -in /usr/local/apache2/conf/ssl.key/server.key.cpy -out /usr/local/a

 cd ../php-5.2.9
 make clean
-./configure --with-mysql=/usr/local/mysql --enable-inline-optimization --enable-memory-limit --enable-track-vars --enable-libgcc --enable-sysvsem --with-openssl --with-apxs2=/usr/local/apache2/bin/apxs --with-zlib
+./configure --with-mysql=/usr/local/mysql --enable-inline-optimization --enable-memory-limit --enable-track-vars --enable-libgcc --enable-sysvsem --with-openssl=/usr/local/ssl --with-apxs2=/usr/local/apache2/bin/apxs --with-zlib
 make
 make install
 cp php.ini-dist /usr/local/lib/php.ini
@@ -21,9 +21,11 @@
 # 90116-1040 - Rewrite of the 15-minute sections to speed it up and allow multi-day calculations
 # 90310-2037 - Admin header
 # 90508-0644 - Changed to PHP long tags
+# 90524-2231 - Changed to use functions.php for seconds to HH:MM:SS conversion
 #

 require("dbconnect.php");
+require("functions.php");

 $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
 $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
@@ -952,33 +954,9 @@ while ($i < $statuses_to_print)
 		{$STATUSrate =	($STATUScount / ($TOTALsec / 3600) );}
 	$STATUSrate =	sprintf("%.2f", $STATUSrate);

-	$STATUShours_H =	($row[2] / 3600);
-	$STATUShours_H_int = round($STATUShours_H, 2);
-	$STATUShours_H_int = intval("$STATUShours_H_int");
-	$STATUShours_M = ($STATUShours_H - $STATUShours_H_int);
-	$STATUShours_M = ($STATUShours_M * 60);
-	$STATUShours_M_int = round($STATUShours_M, 2);
-	$STATUShours_M_int = intval("$STATUShours_M_int");
-	$STATUShours_S = ($STATUShours_M - $STATUShours_M_int);
-	$STATUShours_S = ($STATUShours_S * 60);
-	$STATUShours_S = round($STATUShours_S, 0);
-	if ($STATUShours_S < 10) {$STATUShours_S = "0$STATUShours_S";}
-	if ($STATUShours_M_int < 10) {$STATUShours_M_int = "0$STATUShours_M_int";}
-	$STATUShours = "$STATUShours_H_int:$STATUShours_M_int:$STATUShours_S";
-
-	$STATUSavg_H =	(($row[2] / 3600) / $STATUScount);
-	$STATUSavg_H_int = round($STATUSavg_H, 2);
-	$STATUSavg_H_int = intval("$STATUSavg_H_int");
-	$STATUSavg_M = ($STATUSavg_H - $STATUSavg_H_int);
-	$STATUSavg_M = ($STATUSavg_M * 60);
-	$STATUSavg_M_int = round($STATUSavg_M, 2);
-	$STATUSavg_M_int = intval("$STATUSavg_M_int");
-	$STATUSavg_S = ($STATUSavg_M - $STATUSavg_M_int);
-	$STATUSavg_S = ($STATUSavg_S * 60);
-	$STATUSavg_S = round($STATUSavg_S, 0);
-	if ($STATUSavg_S < 10) {$STATUSavg_S = "0$STATUSavg_S";}
-	if ($STATUSavg_M_int < 10) {$STATUSavg_M_int = "0$STATUSavg_M_int";}
-	$STATUSavg = "$STATUSavg_H_int:$STATUSavg_M_int:$STATUSavg_S";
+	$STATUShours =		sec_convert($row[2],'H'); 
+	$STATUSavg_sec =	($row[2] / $STATUScount); 
+	$STATUSavg =		sec_convert($STATUSavg_sec,'H'); 

 	$STATUScount =	sprintf("%10s", $row[0]);while(strlen($STATUScount)>10) {$STATUScount = substr("$STATUScount", 0, -1);}
 	$status =	sprintf("%-6s", $row[1]);while(strlen($status)>6) {$status = substr("$status", 0, -1);}
@@ -1021,33 +999,9 @@ else
 		{$TOTALrate =	($TOTALcalls / ($TOTALsec / 3600) );}
 	$TOTALrate =	sprintf("%.2f", $TOTALrate);

-	$TOTALhours_H =	($TOTALsec / 3600);
-	$TOTALhours_H_int = round($TOTALhours_H, 2);
-	$TOTALhours_H_int = intval("$TOTALhours_H_int");
-	$TOTALhours_M = ($TOTALhours_H - $TOTALhours_H_int);
-	$TOTALhours_M = ($TOTALhours_M * 60);
-	$TOTALhours_M_int = round($TOTALhours_M, 2);
-	$TOTALhours_M_int = intval("$TOTALhours_M_int");
-	$TOTALhours_S = ($TOTALhours_M - $TOTALhours_M_int);
-	$TOTALhours_S = ($TOTALhours_S * 60);
-	$TOTALhours_S = round($TOTALhours_S, 0);
-	if ($TOTALhours_S < 10) {$TOTALhours_S = "0$TOTALhours_S";}
-	if ($TOTALhours_M_int < 10) {$TOTALhours_M_int = "0$TOTALhours_M_int";}
-	$TOTALhours = "$TOTALhours_H_int:$TOTALhours_M_int:$TOTALhours_S";
-
-	$TOTALavg_H =	(($TOTALsec / 3600) / $TOTALcalls);
-	$TOTALavg_H_int = round($TOTALavg_H, 2);
-	$TOTALavg_H_int = intval("$TOTALavg_H_int");
-	$TOTALavg_M = ($TOTALavg_H - $TOTALavg_H_int);
-	$TOTALavg_M = ($TOTALavg_M * 60);
-	$TOTALavg_M_int = round($TOTALavg_M, 2);
-	$TOTALavg_M_int = intval("$TOTALavg_M_int");
-	$TOTALavg_S = ($TOTALavg_M - $TOTALavg_M_int);
-	$TOTALavg_S = ($TOTALavg_S * 60);
-	$TOTALavg_S = round($TOTALavg_S, 0);
-	if ($TOTALavg_S < 10) {$TOTALavg_S = "0$TOTALavg_S";}
-	if ($TOTALavg_M_int < 10) {$TOTALavg_M_int = "0$TOTALavg_M_int";}
-	$TOTALavg = "$TOTALavg_H_int:$TOTALavg_M_int:$TOTALavg_S";
+	$TOTALhours =		sec_convert($TOTALsec,'H'); 
+	$TOTALavg_sec =		($TOTALsec / $TOTALcalls);
+	$TOTALavg =			sec_convert($TOTALavg_sec,'H'); 
 	}
 $TOTALcalls =	sprintf("%10s", $TOTALcalls);
 $TOTALhours =	sprintf("%10s", $TOTALhours);while(strlen($TOTALhours)>10) {$TOTALhours = substr("$TOTALhours", 0, -1);}
@@ -1102,9 +1056,9 @@ $TOTavg=0;

 echo "\n";
 echo "---------- AGENT STATS\n";
-echo "+--------------------------+------------+----------+--------+\n";
-echo "| AGENT                    | CALLS      | TIME M   | AVRG M |\n";
-echo "+--------------------------+------------+----------+--------+\n";
+echo "+--------------------------+------------+------------+--------+\n";
+echo "| AGENT                    | CALLS      | TIME H:M:S |AVERAGE |\n";
+echo "+--------------------------+------------+------------+--------+\n";

 $stmt="select vicidial_closer_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_closer_log,vicidial_users where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and  campaign_id IN($group_SQL) and vicidial_closer_log.user is not null and length_in_sec is not null and length_in_sec > 0 and vicidial_closer_log.user=vicidial_users.user group by vicidial_closer_log.user;";
 $rslt=mysql_query($stmt, $link);
@@ -1119,34 +1073,25 @@ while ($i < $users_to_print)
 	$TOTtime = ($TOTtime + $row[3]);

 	$user =			sprintf("%-6s", $row[0]);
-	$full_name =	sprintf("%-15s", $row[1]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}
+	if ($non_latin < 1)
+		{
+		$full_name =	sprintf("%-15s", $row[1]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}	
+		}
+	else
+		{
+		$full_name =	sprintf("%-45s", $row[1]); while(mb_strlen($full_name,'utf-8')>15) {$full_name = mb_substr("$full_name", 0, -1,'utf-8');}	
+		}
 	$USERcalls =	sprintf("%10s", $row[2]);
 	$USERtotTALK =	$row[3];
 	$USERavgTALK =	$row[4];

-	$USERtotTALK_M = ($USERtotTALK / 60);
-	$USERtotTALK_M_int = round($USERtotTALK_M, 2);
-	$USERtotTALK_M_int = intval("$USERtotTALK_M_int");
-	$USERtotTALK_S = ($USERtotTALK_M - $USERtotTALK_M_int);
-	$USERtotTALK_S = ($USERtotTALK_S * 60);
-	$USERtotTALK_S = round($USERtotTALK_S, 0);
-	if ($USERtotTALK_S < 10) {$USERtotTALK_S = "0$USERtotTALK_S";}
-	$USERtotTALK_MS = "$USERtotTALK_M_int:$USERtotTALK_S";
-	$USERtotTALK_MS = eregi_replace('-','',$USERtotTALK_MS);
-	$USERtotTALK_MS =		sprintf("%8s", $USERtotTALK_MS);
+	$USERtotTALK_MS =	sec_convert($USERtotTALK,'H'); 
+	$USERavgTALK_MS =	sec_convert($USERavgTALK,'H'); 

-	$USERavgTALK_M = ($USERavgTALK / 60);
-	$USERavgTALK_M_int = round($USERavgTALK_M, 2);
-	$USERavgTALK_M_int = intval("$USERavgTALK_M_int");
-	$USERavgTALK_S = ($USERavgTALK_M - $USERavgTALK_M_int);
-	$USERavgTALK_S = ($USERavgTALK_S * 60);
-	$USERavgTALK_S = round($USERavgTALK_S, 0);
-	if ($USERavgTALK_S < 10) {$USERavgTALK_S = "0$USERavgTALK_S";}
-	$USERavgTALK_MS = "$USERavgTALK_M_int:$USERavgTALK_S";
-	$USERavgTALK_MS = eregi_replace('-','',$USERavgTALK_MS);
-	$USERavgTALK_MS =		sprintf("%6s", $USERavgTALK_MS);
+	$USERtotTALK_MS =	sprintf("%9s", $USERtotTALK_MS);
+	$USERavgTALK_MS =	sprintf("%6s", $USERavgTALK_MS);

-	echo "| $user - $full_name | $USERcalls | $USERtotTALK_MS | $USERavgTALK_MS |\n";
+	echo "| $user - $full_name | $USERcalls |  $USERtotTALK_MS | $USERavgTALK_MS |\n";

 	$i++;
 	}
@@ -1155,36 +1100,21 @@ if ($TOTcalls < 1) {$TOTcalls = 0; $TOTavg=0;}
 else
 	{
 	$TOTavg = ($TOTtime / $TOTcalls);
-	$TOTavg = round($TOTavg, 0);
-	$TOTavg_M = ($TOTavg / 60);
-	$TOTavg_M_int = round($TOTavg_M, 2);
-	$TOTavg_M_int = intval("$TOTavg_M_int");
-	$TOTavg_S = ($TOTavg_M - $TOTavg_M_int);
-	$TOTavg_S = ($TOTavg_S * 60);
-	$TOTavg_S = round($TOTavg_S, 0);
-	if ($TOTavg_S < 10) {$TOTavg_S = "0$TOTavg_S";}
-	$TOTavg_MS = "$TOTavg_M_int:$TOTavg_S";
+	$TOTavg_MS =	sec_convert($TOTavg,'H'); 
 	$TOTavg =		sprintf("%6s", $TOTavg_MS);
 	}

-$TOTtime_M = ($TOTtime / 60);
-$TOTtime_M_int = round($TOTtime_M, 2);
-$TOTtime_M_int = intval("$TOTtime_M_int");
-$TOTtime_S = ($TOTtime_M - $TOTtime_M_int);
-$TOTtime_S = ($TOTtime_S * 60);
-$TOTtime_S = round($TOTtime_S, 0);
-if ($TOTtime_S < 10) {$TOTtime_S = "0$TOTtime_S";}
-$TOTtime_MS = "$TOTtime_M_int:$TOTtime_S";
-$TOTtime =		sprintf("%6s", $TOTtime_MS);
+$TOTtime_MS =	sec_convert($TOTtime,'H'); 
+$TOTtime =		sprintf("%10s", $TOTtime_MS);

 $TOTagents =		sprintf("%10s", $i);
 $TOTcalls =			sprintf("%10s", $TOTcalls);
 $TOTtime =			sprintf("%8s", $TOTtime);
 $TOTavg =			sprintf("%6s", $TOTavg);

-echo "+--------------------------+------------+----------+--------+\n";
+echo "+--------------------------+------------+------------+--------+\n";
 echo "| TOTAL Agents: $TOTagents | $TOTcalls | $TOTtime | $TOTavg |\n";
-echo "+--------------------------+------------+----------+--------+\n";
+echo "+--------------------------+------------+------------+--------+\n";


 ##############################
@@ -18,11 +18,13 @@
 # 90225-1140 - Changed to multi-campaign capability
 # 90310-2034 - Admin header
 # 90508-0644 - Changed to PHP long tags
+# 90524-2231 - Changed to use functions.php for seconds to HH:MM:SS conversion
 #

 header ("Content-type: text/html; charset=utf-8");

 require("dbconnect.php");
+require("functions.php");

 $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
 $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
@@ -519,33 +521,9 @@ while ($i < $statuses_to_print)
 	$AGENTrate =	($STATUScount / ($AGENTsec / 3600) );
 		$AGENTrate =	sprintf("%.2f", $AGENTrate);

-	$STATUShours_H =	($row[2] / 3600);
-	$STATUShours_H_int = round($STATUShours_H, 2);
-	$STATUShours_H_int = intval("$STATUShours_H_int");
-	$STATUShours_M = ($STATUShours_H - $STATUShours_H_int);
-	$STATUShours_M = ($STATUShours_M * 60);
-	$STATUShours_M_int = round($STATUShours_M, 2);
-	$STATUShours_M_int = intval("$STATUShours_M_int");
-	$STATUShours_S = ($STATUShours_M - $STATUShours_M_int);
-	$STATUShours_S = ($STATUShours_S * 60);
-	$STATUShours_S = round($STATUShours_S, 0);
-	if ($STATUShours_S < 10) {$STATUShours_S = "0$STATUShours_S";}
-	if ($STATUShours_M_int < 10) {$STATUShours_M_int = "0$STATUShours_M_int";}
-	$STATUShours = "$STATUShours_H_int:$STATUShours_M_int:$STATUShours_S";
-
-	$STATUSavg_H =	(($row[2] / 3600) / $STATUScount);
-	$STATUSavg_H_int = round($STATUSavg_H, 2);
-	$STATUSavg_H_int = intval("$STATUSavg_H_int");
-	$STATUSavg_M = ($STATUSavg_H - $STATUSavg_H_int);
-	$STATUSavg_M = ($STATUSavg_M * 60);
-	$STATUSavg_M_int = round($STATUSavg_M, 2);
-	$STATUSavg_M_int = intval("$STATUSavg_M_int");
-	$STATUSavg_S = ($STATUSavg_M - $STATUSavg_M_int);
-	$STATUSavg_S = ($STATUSavg_S * 60);
-	$STATUSavg_S = round($STATUSavg_S, 0);
-	if ($STATUSavg_S < 10) {$STATUSavg_S = "0$STATUSavg_S";}
-	if ($STATUSavg_M_int < 10) {$STATUSavg_M_int = "0$STATUSavg_M_int";}
-	$STATUSavg = "$STATUSavg_H_int:$STATUSavg_M_int:$STATUSavg_S";
+	$STATUShours =		sec_convert($row[2],'H'); 
+	$STATUSavg_sec =	($row[2] / $STATUScount); 
+	$STATUSavg =		sec_convert($STATUSavg_sec,'H'); 

 	$STATUScount =	sprintf("%10s", $row[0]);while(strlen($STATUScount)>10) {$STATUScount = substr("$STATUScount", 0, -1);}
 	$status =	sprintf("%-6s", $row[1]);while(strlen($status)>6) {$status = substr("$status", 0, -1);}
@@ -587,47 +565,10 @@ else
 	$aTOTALrate =	($TOTALcalls / ($AGENTsec / 3600) );
 		$aTOTALrate =	sprintf("%.2f", $aTOTALrate);

-	$aTOTALhours_H =	($AGENTsec / 3600);
-	$aTOTALhours_H_int = round($aTOTALhours_H, 2);
-	$aTOTALhours_H_int = intval("$aTOTALhours_H_int");
-	$aTOTALhours_M = ($aTOTALhours_H - $aTOTALhours_H_int);
-	$aTOTALhours_M = ($aTOTALhours_M * 60);
-	$aTOTALhours_M_int = round($aTOTALhours_M, 2);
-	$aTOTALhours_M_int = intval("$aTOTALhours_M_int");
-	$aTOTALhours_S = ($aTOTALhours_M - $aTOTALhours_M_int);
-	$aTOTALhours_S = ($aTOTALhours_S * 60);
-	$aTOTALhours_S = round($aTOTALhours_S, 0);
-	if ($aTOTALhours_S < 10) {$aTOTALhours_S = "0$aTOTALhours_S";}
-	if ($aTOTALhours_M_int < 10) {$aTOTALhours_M_int = "0$aTOTALhours_M_int";}
-	$aTOTALhours = "$aTOTALhours_H_int:$aTOTALhours_M_int:$aTOTALhours_S";
-
-	$TOTALhours_H =	($TOTALsec / 3600);
-	$TOTALhours_H_int = round($TOTALhours_H, 2);
-	$TOTALhours_H_int = intval("$TOTALhours_H_int");
-	$TOTALhours_M = ($TOTALhours_H - $TOTALhours_H_int);
-	$TOTALhours_M = ($TOTALhours_M * 60);
-	$TOTALhours_M_int = round($TOTALhours_M, 2);
-	$TOTALhours_M_int = intval("$TOTALhours_M_int");
-	$TOTALhours_S = ($TOTALhours_M - $TOTALhours_M_int);
-	$TOTALhours_S = ($TOTALhours_S * 60);
-	$TOTALhours_S = round($TOTALhours_S, 0);
-	if ($TOTALhours_S < 10) {$TOTALhours_S = "0$TOTALhours_S";}
-	if ($TOTALhours_M_int < 10) {$TOTALhours_M_int = "0$TOTALhours_M_int";}
-	$TOTALhours = "$TOTALhours_H_int:$TOTALhours_M_int:$TOTALhours_S";
-
-	$TOTALavg_H =	(($TOTALsec / 3600) / $TOTALcalls);
-	$TOTALavg_H_int = round($TOTALavg_H, 2);
-	$TOTALavg_H_int = intval("$TOTALavg_H_int");
-	$TOTALavg_M = ($TOTALavg_H - $TOTALavg_H_int);
-	$TOTALavg_M = ($TOTALavg_M * 60);
-	$TOTALavg_M_int = round($TOTALavg_M, 2);
-	$TOTALavg_M_int = intval("$TOTALavg_M_int");
-	$TOTALavg_S = ($TOTALavg_M - $TOTALavg_M_int);
-	$TOTALavg_S = ($TOTALavg_S * 60);
-	$TOTALavg_S = round($TOTALavg_S, 0);
-	if ($TOTALavg_S < 10) {$TOTALavg_S = "0$TOTALavg_S";}
-	if ($TOTALavg_M_int < 10) {$TOTALavg_M_int = "0$TOTALavg_M_int";}
-	$TOTALavg = "$TOTALavg_H_int:$TOTALavg_M_int:$TOTALavg_S";
+	$aTOTALhours =		sec_convert($AGENTsec,'H'); 
+	$TOTALhours =		sec_convert($TOTALsec,'H'); 
+	$TOTALavg_sec =		($TOTALsec / $TOTALcalls);
+	$TOTALavg =			sec_convert($TOTALavg_sec,'H'); 
 	}
 $TOTALcalls =	sprintf("%10s", $TOTALcalls);
 $TOTALhours =	sprintf("%10s", $TOTALhours);while(strlen($TOTALhours)>10) {$TOTALhours = substr("$TOTALhours", 0, -1);}
@@ -687,9 +628,9 @@ $TOTavg=0;

 echo "\n";
 echo "---------- AGENT STATS\n";
-echo "+--------------------------+------------+----------+--------+\n";
-echo "| AGENT                    | CALLS      | TIME M   | AVRG M |\n";
-echo "+--------------------------+------------+----------+--------+\n";
+echo "+--------------------------+------------+------------+--------+\n";
+echo "| AGENT                    | CALLS      | TIME H:M:S |AVERAGE |\n";
+echo "+--------------------------+------------+------------+--------+\n";

 $stmt="select vicidial_log.user,full_name,count(*),sum(length_in_sec),avg(length_in_sec) from vicidial_log,vicidial_users where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $group_SQLand and vicidial_log.user is not null and length_in_sec is not null and length_in_sec > 0 and vicidial_log.user=vicidial_users.user group by vicidial_log.user;";
 if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");}
@@ -706,64 +647,36 @@ while ($i < $users_to_print)

 	$user =	sprintf("%-6s", $row[0]);while(strlen($user)>6) {$user = substr("$user", 0, -1);}
 	if ($non_latin < 1)
-	{
- 	 $full_name =	sprintf("%-15s", $row[1]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}	
-	}
+		{
+		$full_name =	sprintf("%-15s", $row[1]); while(strlen($full_name)>15) {$full_name = substr("$full_name", 0, -1);}	
+		}
 	else
-	{
-	 $full_name =	sprintf("%-45s", $row[1]); while(mb_strlen($full_name,'utf-8')>15) {$full_name = mb_substr("$full_name", 0, -1,'utf-8');}	
-	}
+		{
+		$full_name =	sprintf("%-45s", $row[1]); while(mb_strlen($full_name,'utf-8')>15) {$full_name = mb_substr("$full_name", 0, -1,'utf-8');}	
+		}
 	$USERcalls =	sprintf("%10s", $row[2]);
 	$USERtotTALK =	$row[3];
 	$USERavgTALK =	$row[4];

-	$USERtotTALK_M = ($USERtotTALK / 60);
-	$USERtotTALK_M_int = round($USERtotTALK_M, 2);
-	$USERtotTALK_M_int = intval("$USERtotTALK_M_int");
-	$USERtotTALK_S = ($USERtotTALK_M - $USERtotTALK_M_int);
-	$USERtotTALK_S = ($USERtotTALK_S * 60);
-	$USERtotTALK_S = round($USERtotTALK_S, 0);
-	if ($USERtotTALK_S < 10) {$USERtotTALK_S = "0$USERtotTALK_S";}
-	$USERtotTALK_MS = "$USERtotTALK_M_int:$USERtotTALK_S";
-	$USERtotTALK_MS =		sprintf("%6s", $USERtotTALK_MS);
+	$USERtotTALK_MS =	sec_convert($USERtotTALK,'H'); 
+	$USERavgTALK_MS =	sec_convert($USERavgTALK,'H'); 

-	$USERavgTALK_M = ($USERavgTALK / 60);
-	$USERavgTALK_M_int = round($USERavgTALK_M, 2);
-	$USERavgTALK_M_int = intval("$USERavgTALK_M_int");
-	$USERavgTALK_S = ($USERavgTALK_M - $USERavgTALK_M_int);
-	$USERavgTALK_S = ($USERavgTALK_S * 60);
-	$USERavgTALK_S = round($USERavgTALK_S, 0);
-	if ($USERavgTALK_S < 10) {$USERavgTALK_S = "0$USERavgTALK_S";}
-	$USERavgTALK_MS = "$USERavgTALK_M_int:$USERavgTALK_S";
-	$USERavgTALK_MS =		sprintf("%6s", $USERavgTALK_MS);
+	$USERtotTALK_MS =	sprintf("%9s", $USERtotTALK_MS);
+	$USERavgTALK_MS =	sprintf("%6s", $USERavgTALK_MS);

-	echo "| $user - $full_name | $USERcalls |   $USERtotTALK_MS | $USERavgTALK_MS |\n";
+	echo "| $user - $full_name | $USERcalls |  $USERtotTALK_MS | $USERavgTALK_MS |\n";

 	$i++;
 	}

 if (!$TOTcalls) {$TOTcalls = 1;}
 $TOTavg = ($TOTtime / $TOTcalls);
-$TOTavg = round($TOTavg, 0);
-$TOTavg_M = ($TOTavg / 60);
-$TOTavg_M_int = round($TOTavg_M, 2);
-$TOTavg_M_int = intval("$TOTavg_M_int");
-$TOTavg_S = ($TOTavg_M - $TOTavg_M_int);
-$TOTavg_S = ($TOTavg_S * 60);
-$TOTavg_S = round($TOTavg_S, 0);
-if ($TOTavg_S < 10) {$TOTavg_S = "0$TOTavg_S";}
-$TOTavg_MS = "$TOTavg_M_int:$TOTavg_S";
-$TOTavg =		sprintf("%6s", $TOTavg_MS);

-$TOTtime_M = ($TOTtime / 60);
-$TOTtime_M_int = round($TOTtime_M, 2);
-$TOTtime_M_int = intval("$TOTtime_M_int");
-$TOTtime_S = ($TOTtime_M - $TOTtime_M_int);
-$TOTtime_S = ($TOTtime_S * 60);
-$TOTtime_S = round($TOTtime_S, 0);
-if ($TOTtime_S < 10) {$TOTtime_S = "0$TOTtime_S";}
-$TOTtime_MS = "$TOTtime_M_int:$TOTtime_S";
-$TOTtime =		sprintf("%6s", $TOTtime_MS);
+$TOTavg_MS =	sec_convert($TOTavg,'H'); 
+$TOTtime_MS =	sec_convert($TOTtime,'H'); 
+
+$TOTavg =		sprintf("%6s", $TOTavg_MS);
+$TOTtime =		sprintf("%10s", $TOTtime_MS);

 $TOTagents =		sprintf("%10s", $i);
 $TOTcalls =			sprintf("%10s", $TOTcalls);
@@ -776,21 +689,14 @@ if ($DB) {echo "$stmt\n";}
 $row=mysql_fetch_row($rslt);

 $AVGwait = $row[0];
-$AVGwait_M = ($AVGwait / 60);
-$AVGwait_M_int = round($AVGwait_M, 2);
-$AVGwait_M_int = intval("$AVGwait_M_int");
-$AVGwait_S = ($AVGwait_M - $AVGwait_M_int);
-$AVGwait_S = ($AVGwait_S * 60);
-$AVGwait_S = round($AVGwait_S, 0);
-if ($AVGwait_S < 10) {$AVGwait_S = "0$AVGwait_S";}
-$AVGwait_MS = "$AVGwait_M_int:$AVGwait_S";
+$AVGwait_MS =	sec_convert($AVGwait,'H'); 
 $AVGwait =		sprintf("%6s", $AVGwait_MS);

-echo "+--------------------------+------------+----------+--------+\n";
+echo "+--------------------------+------------+------------+--------+\n";
 echo "| TOTAL Agents: $TOTagents | $TOTcalls | $TOTtime | $TOTavg |\n";
-echo "+--------------------------+------------+----------+--------+\n";
-echo "| Average Wait time between calls                    $AVGwait |\n";
-echo "+-----------------------------------------------------------+\n";
+echo "+--------------------------+------------+------------+--------+\n";
+echo "| Average Wait time between calls                      $AVGwait |\n";
+echo "+-------------------------------------------------------------+\n";

 ##############################
 #########  TIME STATS
@@ -17,9 +17,11 @@
 # 81110-0056 - fixed pause code display bug
 # 90310-2039 - Admin header
 # 90508-0644 - Changed to PHP long tags
+# 90523-0935 - Rewrite of seconds to minutes and hours conversion
 #

 require("dbconnect.php");
+require("functions.php");

 $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
 $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
@@ -143,9 +145,9 @@ echo "<SELECT SIZE=1 NAME=group>\n";
 	$o=0;
 	while ($campaigns_to_print > $o)
 	{
-		if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
-		  else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
-		$o++;
+	if ($groups[$o] == $group) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
+	  else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
+	$o++;
 	}
 echo "</SELECT>\n";
 echo "<SELECT SIZE=1 NAME=user_group>\n";
@@ -153,9 +155,9 @@ echo "<option value=\"\">-- ALL USER GROUPS --</option>\n";
 	$o=0;
 	while ($user_groups_to_print > $o)
 	{
-		if ($user_groups[$o] == $user_group) {echo "<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
-		  else {echo "<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
-		$o++;
+	if ($user_groups[$o] == $user_group) {echo "<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
+	  else {echo "<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
+	$o++;
 	}
 echo "</SELECT>\n";
 echo "<SELECT SIZE=1 NAME=shift>\n";
@@ -265,9 +267,9 @@ while ($i < $rows_to_print)
 	}

 echo "CALL STATS BREAKDOWN:\n";
-echo "+-----------------+----------+--------+---------+--------+--------+--------+--------+--------+--------+--------+--------+$statusesHEAD\n";
-echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>  | <a href=\"$LINKbase&stage=TIME\">TIME</a>    | PAUSE  | PAUSAVG| WAIT   | WAITAVG| TALK   | TALKAVG| DISPO  | DISPAVG|$statusesHTML\n";
-echo "+-----------------+----------+--------+---------+--------+--------+--------+--------+--------+--------+--------+--------+$statusesHEAD\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>  | <a href=\"$LINKbase&stage=TIME\">TIME</a>      | PAUSE    |PAUSAVG | WAIT     |WAITAVG | TALK     |TALKAVG | DISPO    |DISPAVG |$statusesHTML\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";


 ### BEGIN loop through each user ###
@@ -338,110 +340,39 @@ while ($m < $k)

 	if ($non_latin < 1)
 		{
-		 $Sfull_name=	sprintf("%-15s", $Sfull_name); 
-			while(strlen($Sfull_name)>15) {$Sfull_name = substr("$Sfull_name", 0, -1);}
-		 $Suser =		sprintf("%-8s", $Suser);
-			while(strlen($Suser)>8) {$Suser = substr("$Suser", 0, -1);}
+		$Sfull_name=	sprintf("%-15s", $Sfull_name); 
+		while(strlen($Sfull_name)>15) {$Sfull_name = substr("$Sfull_name", 0, -1);}
+		$Suser =		sprintf("%-8s", $Suser);
+		while(strlen($Suser)>8) {$Suser = substr("$Suser", 0, -1);}
 		}
 	else
 		{	
-			$Sfull_name=	sprintf("%-45s", $Sfull_name); 
-		 while(mb_strlen($Sfull_name,'utf-8')>15) {$Sfull_name = mb_substr("$Sfull_name", 0, -1,'utf-8');}
-
-			$Suser =	sprintf("%-24s", $Suser);
-		 while(mb_strlen($Suser,'utf-8')>8) {$Suser = mb_substr("$Suser", 0, -1,'utf-8');}
+		$Sfull_name=	sprintf("%-45s", $Sfull_name); 
+		while(mb_strlen($Sfull_name,'utf-8')>15) {$Sfull_name = mb_substr("$Sfull_name", 0, -1,'utf-8');}
+		$Suser =	sprintf("%-24s", $Suser);
+		while(mb_strlen($Suser,'utf-8')>8) {$Suser = mb_substr("$Suser", 0, -1,'utf-8');}
 		}

-	$USERtime_M = ($Stime / 60);
-	$USERtime_M_int = round($USERtime_M, 2);
-	$USERtime_M_int = intval("$USERtime_M_int");
-	$USERtime_S = ($USERtime_M - $USERtime_M_int);
-	$USERtime_S = ($USERtime_S * 60);
-	$USERtime_S = round($USERtime_S, 0);
-	if ($USERtime_S < 10) {$USERtime_S = "0$USERtime_S";}
-	$USERtime_MS = "$USERtime_M_int:$USERtime_S";
-	$pfUSERtime_MS =		sprintf("%7s", $USERtime_MS);
+	$pfUSERtime_MS =		sec_convert($Stime,'H'); 
+	$pfUSERtotTALK_MS =		sec_convert($Stalk_sec,'H'); 
+	$pfUSERavgTALK_MS =		sec_convert($Stalk_avg,'M'); 
+	$USERtotPAUSE_MS =		sec_convert($Spause_sec,'H'); 
+	$USERavgPAUSE_MS =		sec_convert($Spause_avg,'M'); 
+	$USERtotWAIT_MS =		sec_convert($Swait_sec,'H'); 
+	$USERavgWAIT_MS =		sec_convert($Swait_avg,'M'); 
+	$USERtotDISPO_MS =		sec_convert($Sdispo_sec,'H'); 
+	$USERavgDISPO_MS =		sec_convert($Sdispo_avg,'M'); 

-	$USERtotTALK_M = ($Stalk_sec / 60);
-	$USERtotTALK_M_int = round($USERtotTALK_M, 2);
-	$USERtotTALK_M_int = intval("$USERtotTALK_M_int");
-	$USERtotTALK_S = ($USERtotTALK_M - $USERtotTALK_M_int);
-	$USERtotTALK_S = ($USERtotTALK_S * 60);
-	$USERtotTALK_S = round($USERtotTALK_S, 0);
-	if ($USERtotTALK_S < 10) {$USERtotTALK_S = "0$USERtotTALK_S";}
-	$USERtotTALK_MS = "$USERtotTALK_M_int:$USERtotTALK_S";
-	$pfUSERtotTALK_MS =		sprintf("%6s", $USERtotTALK_MS);
-
-	$USERavgTALK_M = ($Stalk_avg / 60);
-	$USERavgTALK_M_int = round($USERavgTALK_M, 2);
-	$USERavgTALK_M_int = intval("$USERavgTALK_M_int");
-	$USERavgTALK_S = ($USERavgTALK_M - $USERavgTALK_M_int);
-	$USERavgTALK_S = ($USERavgTALK_S * 60);
-	$USERavgTALK_S = round($USERavgTALK_S, 0);
-	if ($USERavgTALK_S < 10) {$USERavgTALK_S = "0$USERavgTALK_S";}
-	$USERavgTALK_MS = "$USERavgTALK_M_int:$USERavgTALK_S";
-	$pfUSERavgTALK_MS =		sprintf("%6s", $USERavgTALK_MS);
-
-	$USERtotPAUSE_M = ($Spause_sec / 60);
-	$USERtotPAUSE_M_int = round($USERtotPAUSE_M, 2);
-	$USERtotPAUSE_M_int = intval("$USERtotPAUSE_M_int");
-	$USERtotPAUSE_S = ($USERtotPAUSE_M - $USERtotPAUSE_M_int);
-	$USERtotPAUSE_S = ($USERtotPAUSE_S * 60);
-	$USERtotPAUSE_S = round($USERtotPAUSE_S, 0);
-	if ($USERtotPAUSE_S < 10) {$USERtotPAUSE_S = "0$USERtotPAUSE_S";}
-	$USERtotPAUSE_MS = "$USERtotPAUSE_M_int:$USERtotPAUSE_S";
-	$pfUSERtotPAUSE_MS =		sprintf("%6s", $USERtotPAUSE_MS);
-	$PAUSEtotal[$m] = $pfUSERtotPAUSE_MS;
-
-	$USERavgPAUSE_M = ($Spause_avg / 60);
-	$USERavgPAUSE_M_int = round($USERavgPAUSE_M, 2);
-	$USERavgPAUSE_M_int = intval("$USERavgPAUSE_M_int");
-	$USERavgPAUSE_S = ($USERavgPAUSE_M - $USERavgPAUSE_M_int);
-	$USERavgPAUSE_S = ($USERavgPAUSE_S * 60);
-	$USERavgPAUSE_S = round($USERavgPAUSE_S, 0);
-	if ($USERavgPAUSE_S < 10) {$USERavgPAUSE_S = "0$USERavgPAUSE_S";}
-	$USERavgPAUSE_MS = "$USERavgPAUSE_M_int:$USERavgPAUSE_S";
-	$pfUSERavgPAUSE_MS =		sprintf("%6s", $USERavgPAUSE_MS);
-
-	$USERtotWAIT_M = ($Swait_sec / 60);
-	$USERtotWAIT_M_int = round($USERtotWAIT_M, 2);
-	$USERtotWAIT_M_int = intval("$USERtotWAIT_M_int");
-	$USERtotWAIT_S = ($USERtotWAIT_M - $USERtotWAIT_M_int);
-	$USERtotWAIT_S = ($USERtotWAIT_S * 60);
-	$USERtotWAIT_S = round($USERtotWAIT_S, 0);
-	if ($USERtotWAIT_S < 10) {$USERtotWAIT_S = "0$USERtotWAIT_S";}
-	$USERtotWAIT_MS = "$USERtotWAIT_M_int:$USERtotWAIT_S";
-	$pfUSERtotWAIT_MS =		sprintf("%6s", $USERtotWAIT_MS);
-
-	$USERavgWAIT_M = ($Swait_avg / 60);
-	$USERavgWAIT_M_int = round($USERavgWAIT_M, 2);
-	$USERavgWAIT_M_int = intval("$USERavgWAIT_M_int");
-	$USERavgWAIT_S = ($USERavgWAIT_M - $USERavgWAIT_M_int);
-	$USERavgWAIT_S = ($USERavgWAIT_S * 60);
-	$USERavgWAIT_S = round($USERavgWAIT_S, 0);
-	if ($USERavgWAIT_S < 10) {$USERavgWAIT_S = "0$USERavgWAIT_S";}
-	$USERavgWAIT_MS = "$USERavgWAIT_M_int:$USERavgWAIT_S";
+	$pfUSERtime_MS =		sprintf("%9s", $pfUSERtime_MS);
+	$pfUSERtotTALK_MS =		sprintf("%8s", $pfUSERtotTALK_MS);
+	$pfUSERavgTALK_MS =		sprintf("%6s", $pfUSERavgTALK_MS);
+	$pfUSERtotPAUSE_MS =	sprintf("%8s", $USERtotPAUSE_MS);
+	$pfUSERavgPAUSE_MS =	sprintf("%6s", $USERavgPAUSE_MS);
+	$pfUSERtotWAIT_MS =		sprintf("%8s", $USERtotWAIT_MS);
 	$pfUSERavgWAIT_MS =		sprintf("%6s", $USERavgWAIT_MS);
-	
-	$USERtotDISPO_M = ($Sdispo_sec / 60);
-	$USERtotDISPO_M_int = round($USERtotDISPO_M, 2);
-	$USERtotDISPO_M_int = intval("$USERtotDISPO_M_int");
-	$USERtotDISPO_S = ($USERtotDISPO_M - $USERtotDISPO_M_int);
-	$USERtotDISPO_S = ($USERtotDISPO_S * 60);
-	$USERtotDISPO_S = round($USERtotDISPO_S, 0);
-	if ($USERtotDISPO_S < 10) {$USERtotDISPO_S = "0$USERtotDISPO_S";}
-	$USERtotDISPO_MS = "$USERtotDISPO_M_int:$USERtotDISPO_S";
-	$pfUSERtotDISPO_MS =		sprintf("%6s", $USERtotDISPO_MS);
-
-	$USERavgDISPO_M = ($Sdispo_avg / 60);
-	$USERavgDISPO_M_int = round($USERavgDISPO_M, 2);
-	$USERavgDISPO_M_int = intval("$USERavgDISPO_M_int");
-	$USERavgDISPO_S = ($USERavgDISPO_M - $USERavgDISPO_M_int);
-	$USERavgDISPO_S = ($USERavgDISPO_S * 60);
-	$USERavgDISPO_S = round($USERavgDISPO_S, 0);
-	if ($USERavgDISPO_S < 10) {$USERavgDISPO_S = "0$USERavgDISPO_S";}
-	$USERavgDISPO_MS = "$USERavgDISPO_M_int:$USERavgDISPO_S";
-	$pfUSERavgDISPO_MS =		sprintf("%6s", $USERavgDISPO_MS);
+	$pfUSERtotDISPO_MS =	sprintf("%8s", $USERtotDISPO_MS);
+	$pfUSERavgDISPO_MS =	sprintf("%6s", $USERavgDISPO_MS);
+	$PAUSEtotal[$m] = $pfUSERtotPAUSE_MS;

 	$Toutput = "| $Sfull_name | <a href=\"./user_stats.php?user=$RAWuser\">$Suser</a> | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERavgDISPO_MS |$SstatusesHTML\n";

@@ -518,120 +449,52 @@ while ($n < $j)
 	}
 ### END loop through each status ###

+$TOTcalls =	sprintf("%7s", $TOTcalls);
+$TOT_AGENTS = sprintf("%-4s", $m);

-	$TOTcalls =	sprintf("%7s", $TOTcalls);
-	$TOT_AGENTS = sprintf("%-4s", $m);
+if ($TOTtotTALK < 1) {$TOTavgTALK = '0';}
+else {$TOTavgTALK = ($TOTtotTALK / $TOTcalls);}
+if ($TOTtotDISPO < 1) {$TOTavgDISPO = '0';}
+else {$TOTavgDISPO = ($TOTtotDISPO / $TOTcalls);}
+if ($TOTtotPAUSE < 1) {$TOTavgPAUSE = '0';}
+else {$TOTavgPAUSE = ($TOTtotPAUSE / $TOTcalls);}
+if ($TOTtotWAIT < 1) {$TOTavgWAIT = '0';}
+else {$TOTavgWAIT = ($TOTtotWAIT / $TOTcalls);}

-	$TOTtime_M = ($TOTtime / 60);
-	$TOTtime_M_int = round($TOTtime_M, 2);
-	$TOTtime_M_int = intval("$TOTtime_M_int");
-	$TOTtime_S = ($TOTtime_M - $TOTtime_M_int);
-	$TOTtime_S = ($TOTtime_S * 60);
-	$TOTtime_S = round($TOTtime_S, 0);
-	if ($TOTtime_S < 10) {$TOTtime_S = "0$TOTtime_S";}
-	$TOTtime_MS = "$TOTtime_M_int:$TOTtime_S";
-	$TOTtime_MS =		sprintf("%8s", $TOTtime_MS);
-		while(strlen($TOTtime_MS)>8) {$TOTtime_MS = substr("$TOTtime_MS", 0, -1);}
+$TOTtime_MS =		sec_convert($TOTtime,'H'); 
+$TOTtotTALK_MS =	sec_convert($TOTtotTALK,'H'); 
+$TOTtotDISPO_MS =	sec_convert($TOTtotDISPO,'H'); 
+$TOTtotPAUSE_MS =	sec_convert($TOTtotPAUSE,'H'); 
+$TOTtotWAIT_MS =	sec_convert($TOTtotWAIT,'H'); 
+$TOTavgTALK_MS =	sec_convert($TOTavgTALK,'M'); 
+$TOTavgDISPO_MS =	sec_convert($TOTavgDISPO,'H'); 
+$TOTavgPAUSE_MS =	sec_convert($TOTavgPAUSE,'H'); 
+$TOTavgWAIT_MS =	sec_convert($TOTavgWAIT,'H'); 

-	$TOTtotTALK_M = ($TOTtotTALK / 60);
-	$TOTtotTALK_M_int = round($TOTtotTALK_M, 2);
-	$TOTtotTALK_M_int = intval("$TOTtotTALK_M_int");
-	$TOTtotTALK_S = ($TOTtotTALK_M - $TOTtotTALK_M_int);
-	$TOTtotTALK_S = ($TOTtotTALK_S * 60);
-	$TOTtotTALK_S = round($TOTtotTALK_S, 0);
-	if ($TOTtotTALK_S < 10) {$TOTtotTALK_S = "0$TOTtotTALK_S";}
-	$TOTtotTALK_MS = "$TOTtotTALK_M_int:$TOTtotTALK_S";
-	$TOTtotTALK_MS =		sprintf("%8s", $TOTtotTALK_MS);
-		while(strlen($TOTtotTALK_MS)>8) {$TOTtotTALK_MS = substr("$TOTtotTALK_MS", 0, -1);}
+$TOTtime_MS =		sprintf("%10s", $TOTtime_MS);
+$TOTtotTALK_MS =	sprintf("%10s", $TOTtotTALK_MS);
+$TOTtotDISPO_MS =	sprintf("%10s", $TOTtotDISPO_MS);
+$TOTtotPAUSE_MS =	sprintf("%10s", $TOTtotPAUSE_MS);
+$TOTtotWAIT_MS =	sprintf("%10s", $TOTtotWAIT_MS);
+$TOTavgTALK_MS =	sprintf("%6s", $TOTavgTALK_MS);
+$TOTavgDISPO_MS =	sprintf("%6s", $TOTavgDISPO_MS);
+$TOTavgPAUSE_MS =	sprintf("%6s", $TOTavgPAUSE_MS);
+$TOTavgWAIT_MS =	sprintf("%6s", $TOTavgWAIT_MS);

-	if ($TOTtotDISPO < 1) {$TOTtotDISPO_M = '0';}
-	else {$TOTtotDISPO_M = ($TOTtotDISPO / 60);}
-	$TOTtotDISPO_M_int = round($TOTtotDISPO_M, 2);
-	$TOTtotDISPO_M_int = intval("$TOTtotDISPO_M_int");
-	$TOTtotDISPO_S = ($TOTtotDISPO_M - $TOTtotDISPO_M_int);
-	$TOTtotDISPO_S = ($TOTtotDISPO_S * 60);
-	$TOTtotDISPO_S = round($TOTtotDISPO_S, 0);
-	if ($TOTtotDISPO_S < 10) {$TOTtotDISPO_S = "0$TOTtotDISPO_S";}
-	$TOTtotDISPO_MS = "$TOTtotDISPO_M_int:$TOTtotDISPO_S";
-	$TOTtotDISPO_MS =		sprintf("%8s", $TOTtotDISPO_MS);
-		while(strlen($TOTtotDISPO_MS)>8) {$TOTtotDISPO_MS = substr("$TOTtotDISPO_MS", 0, -1);}
-
-	if ($TOTtotPAUSE < 1) {$TOTtotPAUSE_M = '0';}
-	else {$TOTtotPAUSE_M = ($TOTtotPAUSE / 60);}
-	$TOTtotPAUSE_M_int = round($TOTtotPAUSE_M, 2);
-	$TOTtotPAUSE_M_int = intval("$TOTtotPAUSE_M_int");
-	$TOTtotPAUSE_S = ($TOTtotPAUSE_M - $TOTtotPAUSE_M_int);
-	$TOTtotPAUSE_S = ($TOTtotPAUSE_S * 60);
-	$TOTtotPAUSE_S = round($TOTtotPAUSE_S, 0);
-	if ($TOTtotPAUSE_S < 10) {$TOTtotPAUSE_S = "0$TOTtotPAUSE_S";}
-	$TOTtotPAUSE_MS = "$TOTtotPAUSE_M_int:$TOTtotPAUSE_S";
-	$TOTtotPAUSE_MS =		sprintf("%8s", $TOTtotPAUSE_MS);
-		while(strlen($TOTtotPAUSE_MS)>8) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
-
-	if ($TOTtotWAIT < 1) {$TOTtotWAIT_M = '0';}
-	else {$TOTtotWAIT_M = ($TOTtotWAIT / 60);}
-	$TOTtotWAIT_M_int = round($TOTtotWAIT_M, 2);
-	$TOTtotWAIT_M_int = intval("$TOTtotWAIT_M_int");
-	$TOTtotWAIT_S = ($TOTtotWAIT_M - $TOTtotWAIT_M_int);
-	$TOTtotWAIT_S = ($TOTtotWAIT_S * 60);
-	$TOTtotWAIT_S = round($TOTtotWAIT_S, 0);
-	if ($TOTtotWAIT_S < 10) {$TOTtotWAIT_S = "0$TOTtotWAIT_S";}
-	$TOTtotWAIT_MS = "$TOTtotWAIT_M_int:$TOTtotWAIT_S";
-	$TOTtotWAIT_MS =		sprintf("%8s", $TOTtotWAIT_MS);
-		while(strlen($TOTtotWAIT_MS)>8) {$TOTtotWAIT_MS = substr("$TOTtotWAIT_MS", 0, -1);}
-
-	if ($TOTtotTALK < 1) {$TOTavgTALK_M = '0';}
-	else {$TOTavgTALK_M = ( ($TOTtotTALK / $TOTcalls) / 60);}
-	$TOTavgTALK_M_int = round($TOTavgTALK_M, 2);
-	$TOTavgTALK_M_int = intval("$TOTavgTALK_M_int");
-	$TOTavgTALK_S = ($TOTavgTALK_M - $TOTavgTALK_M_int);
-	$TOTavgTALK_S = ($TOTavgTALK_S * 60);
-	$TOTavgTALK_S = round($TOTavgTALK_S, 0);
-	if ($TOTavgTALK_S < 10) {$TOTavgTALK_S = "0$TOTavgTALK_S";}
-	$TOTavgTALK_MS = "$TOTavgTALK_M_int:$TOTavgTALK_S";
-	$TOTavgTALK_MS =		sprintf("%6s", $TOTavgTALK_MS);
-		while(strlen($TOTavgTALK_MS)>6) {$TOTavgTALK_MS = substr("$TOTavgTALK_MS", 0, -1);}
-
-	if ($TOTtotDISPO < 1) {$TOTavgDISPO_M = '0';}
-	else {$TOTavgDISPO_M = ( ($TOTtotDISPO / $TOTcalls) / 60);}
-	$TOTavgDISPO_M_int = round($TOTavgDISPO_M, 2);
-	$TOTavgDISPO_M_int = intval("$TOTavgDISPO_M_int");
-	$TOTavgDISPO_S = ($TOTavgDISPO_M - $TOTavgDISPO_M_int);
-	$TOTavgDISPO_S = ($TOTavgDISPO_S * 60);
-	$TOTavgDISPO_S = round($TOTavgDISPO_S, 0);
-	if ($TOTavgDISPO_S < 10) {$TOTavgDISPO_S = "0$TOTavgDISPO_S";}
-	$TOTavgDISPO_MS = "$TOTavgDISPO_M_int:$TOTavgDISPO_S";
-	$TOTavgDISPO_MS =		sprintf("%6s", $TOTavgDISPO_MS);
-		while(strlen($TOTavgDISPO_MS)>6) {$TOTavgDISPO_MS = substr("$TOTavgDISPO_MS", 0, -1);}
-
-	if ($TOTtotPAUSE < 1) {$TOTavgPAUSE_M = '0';}
-	else {$TOTavgPAUSE_M = ( ($TOTtotPAUSE / $TOTcalls) / 60);}
-	$TOTavgPAUSE_M_int = round($TOTavgPAUSE_M, 2);
-	$TOTavgPAUSE_M_int = intval("$TOTavgPAUSE_M_int");
-	$TOTavgPAUSE_S = ($TOTavgPAUSE_M - $TOTavgPAUSE_M_int);
-	$TOTavgPAUSE_S = ($TOTavgPAUSE_S * 60);
-	$TOTavgPAUSE_S = round($TOTavgPAUSE_S, 0);
-	if ($TOTavgPAUSE_S < 10) {$TOTavgPAUSE_S = "0$TOTavgPAUSE_S";}
-	$TOTavgPAUSE_MS = "$TOTavgPAUSE_M_int:$TOTavgPAUSE_S";
-	$TOTavgPAUSE_MS =		sprintf("%6s", $TOTavgPAUSE_MS);
-		while(strlen($TOTavgPAUSE_MS)>6) {$TOTavgPAUSE_MS = substr("$TOTavgPAUSE_MS", 0, -1);}
-
-	if ($TOTtotWAIT < 1) {$TOTavgWAIT_M = '0';}
-	else {$TOTavgWAIT_M = ( ($TOTtotWAIT / $TOTcalls) / 60);}
-	$TOTavgWAIT_M_int = round($TOTavgWAIT_M, 2);
-	$TOTavgWAIT_M_int = intval("$TOTavgWAIT_M_int");
-	$TOTavgWAIT_S = ($TOTavgWAIT_M - $TOTavgWAIT_M_int);
-	$TOTavgWAIT_S = ($TOTavgWAIT_S * 60);
-	$TOTavgWAIT_S = round($TOTavgWAIT_S, 0);
-	if ($TOTavgWAIT_S < 10) {$TOTavgWAIT_S = "0$TOTavgWAIT_S";}
-	$TOTavgWAIT_MS = "$TOTavgWAIT_M_int:$TOTavgWAIT_S";
-	$TOTavgWAIT_MS =		sprintf("%6s", $TOTavgWAIT_MS);
-		while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1);}
+while(strlen($TOTtime_MS)>10) {$TOTtime_MS = substr("$TOTtime_MS", 0, -1);}
+while(strlen($TOTtotTALK_MS)>10) {$TOTtotTALK_MS = substr("$TOTtotTALK_MS", 0, -1);}
+while(strlen($TOTtotDISPO_MS)>10) {$TOTtotDISPO_MS = substr("$TOTtotDISPO_MS", 0, -1);}
+while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
+while(strlen($TOTtotWAIT_MS)>10) {$TOTtotWAIT_MS = substr("$TOTtotWAIT_MS", 0, -1);}
+while(strlen($TOTavgTALK_MS)>6) {$TOTavgTALK_MS = substr("$TOTavgTALK_MS", 0, -1);}
+while(strlen($TOTavgDISPO_MS)>6) {$TOTavgDISPO_MS = substr("$TOTavgDISPO_MS", 0, -1);}
+while(strlen($TOTavgPAUSE_MS)>6) {$TOTavgPAUSE_MS = substr("$TOTavgPAUSE_MS", 0, -1);}
+while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1);}


-echo "+-----------------+----------+--------+---------+--------+--------+--------+--------+--------+--------+--------+--------+$statusesHEAD\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
 echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$SUMstatusesHTML\n";
-echo "+----------------------------+--------+---------+--------+--------+--------+--------+--------+--------+--------+--------+$statusesHEAD\n";
+echo "+----------------------------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";

 echo "\n\n";

@@ -696,9 +559,9 @@ while ($i < $subs_to_print)
 	}

 echo "PAUSE CODE BREAKDOWN:\n";
-echo "+-----------------+----------+--------+--------+--------+  +$sub_statusesHEAD\n";
-echo "| USER NAME       | ID       | TOTAL  |NONPAUSE| PAUSE  |  |$sub_statusesHTML\n";
-echo "+-----------------+----------+--------+--------+--------+  +$sub_statusesHEAD\n";
+echo "+-----------------+----------+----------+----------+----------+  +$sub_statusesHEAD\n";
+echo "| USER NAME       | ID       | TOTAL    | NONPAUSE | PAUSE    |  |$sub_statusesHTML\n";
+echo "+-----------------+----------+----------+----------+----------+  +$sub_statusesHEAD\n";


 ### BEGIN loop through each user ###
@@ -739,15 +602,8 @@ while ($m < $k)
 				$Snon_pause_sec =	($Snon_pause_sec + $PCnon_pause_sec[$i]);
 				$Stotal_sec =	($Stotal_sec + $PCnon_pause_sec[$i] + $PCpause_sec[$i]);

-				$USERcodePAUSE_M = ($PCpause_sec[$i] / 60);
-				$USERcodePAUSE_M_int = round($USERcodePAUSE_M, 2);
-				$USERcodePAUSE_M_int = intval("$USERcodePAUSE_M_int");
-				$USERcodePAUSE_S = ($USERcodePAUSE_M - $USERcodePAUSE_M_int);
-				$USERcodePAUSE_S = ($USERcodePAUSE_S * 60);
-				$USERcodePAUSE_S = round($USERcodePAUSE_S, 0);
-				if ($USERcodePAUSE_S < 10) {$USERcodePAUSE_S = "0$USERcodePAUSE_S";}
-				$USERcodePAUSE_MS = "$USERcodePAUSE_M_int:$USERcodePAUSE_S";
-				$pfUSERcodePAUSE_MS =		sprintf("%6s", $USERcodePAUSE_MS);
+				$USERcodePAUSE_MS =		sec_convert($PCpause_sec[$i],'H'); 
+				$pfUSERcodePAUSE_MS =	sprintf("%6s", $USERcodePAUSE_MS);

 				$SstatusTXT = sprintf("%8s", $pfUSERcodePAUSE_MS);
 				$SstatusesHTML .= " $SstatusTXT |";
@@ -776,7 +632,6 @@ while ($m < $k)
 		{
 		$Sfull_name=	sprintf("%-45s", $Sfull_name); 
 		while(mb_strlen($Sfull_name,'utf-8')>15) {$Sfull_name = mb_substr("$Sfull_name", 0, -1,'utf-8');}
-
 		$Suser =	sprintf("%-24s", $Suser);
 		while(mb_strlen($Suser,'utf-8')>8) {$Suser = mb_substr("$Suser", 0, -1,'utf-8');}
 		}
@@ -784,44 +639,19 @@ while ($m < $k)
 	$TOTtotNONPAUSE = ($TOTtotNONPAUSE + $Snon_pause_sec);
 	$TOTtotTOTAL = ($TOTtotTOTAL + $Stotal_sec);

-	$USERtotPAUSE_M = ($Spause_sec / 60);
-	$USERtotPAUSE_M_int = round($USERtotPAUSE_M, 2);
-	$USERtotPAUSE_M_int = intval("$USERtotPAUSE_M_int");
-	$USERtotPAUSE_S = ($USERtotPAUSE_M - $USERtotPAUSE_M_int);
-	$USERtotPAUSE_S = ($USERtotPAUSE_S * 60);
-	$USERtotPAUSE_S = round($USERtotPAUSE_S, 0);
-	if ($USERtotPAUSE_S < 10) {$USERtotPAUSE_S = "0$USERtotPAUSE_S";}
-	$USERtotPAUSE_MS = "$USERtotPAUSE_M_int:$USERtotPAUSE_S";
-	$pfUSERtotPAUSE_MS =		sprintf("%6s", $USERtotPAUSE_MS);
+	$USERtotPAUSE_MS =		sec_convert($Spause_sec,'H'); 
+	$USERtotNONPAUSE_MS =	sec_convert($Snon_pause_sec,'H'); 
+	$USERtotTOTAL_MS =		sec_convert($Stotal_sec,'H'); 

-	$USERtotNONPAUSE_M = ($Snon_pause_sec / 60);
-	$USERtotNONPAUSE_M_int = round($USERtotNONPAUSE_M, 2);
-	$USERtotNONPAUSE_M_int = intval("$USERtotNONPAUSE_M_int");
-	$USERtotNONPAUSE_S = ($USERtotNONPAUSE_M - $USERtotNONPAUSE_M_int);
-	$USERtotNONPAUSE_S = ($USERtotNONPAUSE_S * 60);
-	$USERtotNONPAUSE_S = round($USERtotNONPAUSE_S, 0);
-	if ($USERtotNONPAUSE_S < 10) {$USERtotNONPAUSE_S = "0$USERtotNONPAUSE_S";}
-	$USERtotNONPAUSE_MS = "$USERtotNONPAUSE_M_int:$USERtotNONPAUSE_S";
-	$pfUSERtotNONPAUSE_MS =		sprintf("%6s", $USERtotNONPAUSE_MS);
-
-	$USERtotTOTAL_M = ($Stotal_sec / 60);
-	$USERtotTOTAL_M_int = round($USERtotTOTAL_M, 2);
-	$USERtotTOTAL_M_int = intval("$USERtotTOTAL_M_int");
-	$USERtotTOTAL_S = ($USERtotTOTAL_M - $USERtotTOTAL_M_int);
-	$USERtotTOTAL_S = ($USERtotTOTAL_S * 60);
-	$USERtotTOTAL_S = round($USERtotTOTAL_S, 0);
-	if ($USERtotTOTAL_S < 10) {$USERtotTOTAL_S = "0$USERtotTOTAL_S";}
-	$USERtotTOTAL_MS = "$USERtotTOTAL_M_int:$USERtotTOTAL_S";
-	$pfUSERtotTOTAL_MS =		sprintf("%6s", $USERtotTOTAL_MS);
+	$pfUSERtotPAUSE_MS =		sprintf("%8s", $USERtotPAUSE_MS);
+	$pfUSERtotNONPAUSE_MS =		sprintf("%8s", $USERtotNONPAUSE_MS);
+	$pfUSERtotTOTAL_MS =		sprintf("%8s", $USERtotTOTAL_MS);

 	$BOTTOMoutput = "| $Sfull_name | $Suser | $pfUSERtotTOTAL_MS | $pfUSERtotNONPAUSE_MS | $pfUSERtotPAUSE_MS |  |$SstatusesHTML\n";

 	$BOTTOMsorted_output[$m] = $BOTTOMoutput;

-#	if (!ereg("ID|TIME|CALLS",$stage))
-#		{
-		echo "$BOTTOMoutput";
-#		}
+	echo "$BOTTOMoutput";

 	$m++;
 	}
@@ -874,15 +704,8 @@ while ($n < $j)
 		{
 		$TOTtotPAUSE = ($TOTtotPAUSE + $Scalls);

-		$USERsumstatPAUSE_M = ($Scalls / 60);
-		$USERsumstatPAUSE_M_int = round($USERsumstatPAUSE_M, 2);
-		$USERsumstatPAUSE_M_int = intval("$USERsumstatPAUSE_M_int");
-		$USERsumstatPAUSE_S = ($USERsumstatPAUSE_M - $USERsumstatPAUSE_M_int);
-		$USERsumstatPAUSE_S = ($USERsumstatPAUSE_S * 60);
-		$USERsumstatPAUSE_S = round($USERsumstatPAUSE_S, 0);
-		if ($USERsumstatPAUSE_S < 10) {$USERsumstatPAUSE_S = "0$USERsumstatPAUSE_S";}
-		$USERsumstatPAUSE_MS = "$USERsumstatPAUSE_M_int:$USERsumstatPAUSE_S";
-		$pfUSERsumstatPAUSE_MS =		sprintf("%6s", $USERsumstatPAUSE_MS);
+		$USERsumstatPAUSE_MS =		sec_convert($Scalls,'H'); 
+		$pfUSERsumstatPAUSE_MS =	sprintf("%8s", $USERsumstatPAUSE_MS);

 		$SUMstatusTXT = sprintf("%8s", $pfUSERsumstatPAUSE_MS);
 		$SUMstatusesHTML .= " $SUMstatusTXT |";
@@ -893,44 +716,22 @@ while ($n < $j)

 	$TOT_AGENTS = sprintf("%-4s", $m);

-	$TOTtotPAUSE_M = ($TOTtotPAUSE / 60);
-	$TOTtotPAUSE_M_int = round($TOTtotPAUSE_M, 2);
-	$TOTtotPAUSE_M_int = intval("$TOTtotPAUSE_M_int");
-	$TOTtotPAUSE_S = ($TOTtotPAUSE_M - $TOTtotPAUSE_M_int);
-	$TOTtotPAUSE_S = ($TOTtotPAUSE_S * 60);
-	$TOTtotPAUSE_S = round($TOTtotPAUSE_S, 0);
-	if ($TOTtotPAUSE_S < 10) {$TOTtotPAUSE_S = "0$TOTtotPAUSE_S";}
-	$TOTtotPAUSE_MS = "$TOTtotPAUSE_M_int:$TOTtotPAUSE_S";
-	$TOTtotPAUSE_MS =		sprintf("%8s", $TOTtotPAUSE_MS);
-		while(strlen($TOTtotPAUSE_MS)>8) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
+	$TOTtotPAUSE_MS =		sec_convert($TOTtotPAUSE,'H'); 
+	$TOTtotNONPAUSE_MS =	sec_convert($TOTtotNONPAUSE,'H'); 
+	$TOTtotTOTAL_MS =		sec_convert($TOTtotTOTAL,'H'); 

-	$TOTtotNONPAUSE_M = ($TOTtotNONPAUSE / 60);
-	$TOTtotNONPAUSE_M_int = round($TOTtotNONPAUSE_M, 2);
-	$TOTtotNONPAUSE_M_int = intval("$TOTtotNONPAUSE_M_int");
-	$TOTtotNONPAUSE_S = ($TOTtotNONPAUSE_M - $TOTtotNONPAUSE_M_int);
-	$TOTtotNONPAUSE_S = ($TOTtotNONPAUSE_S * 60);
-	$TOTtotNONPAUSE_S = round($TOTtotNONPAUSE_S, 0);
-	if ($TOTtotNONPAUSE_S < 10) {$TOTtotNONPAUSE_S = "0$TOTtotNONPAUSE_S";}
-	$TOTtotNONPAUSE_MS = "$TOTtotNONPAUSE_M_int:$TOTtotNONPAUSE_S";
-	$TOTtotNONPAUSE_MS =		sprintf("%8s", $TOTtotNONPAUSE_MS);
-		while(strlen($TOTtotNONPAUSE_MS)>8) {$TOTtotNONPAUSE_MS = substr("$TOTtotNONPAUSE_MS", 0, -1);}
+	$TOTtotPAUSE_MS =		sprintf("%10s", $TOTtotPAUSE_MS);
+	$TOTtotNONPAUSE_MS =	sprintf("%10s", $TOTtotNONPAUSE_MS);
+	$TOTtotTOTAL_MS =		sprintf("%10s", $TOTtotTOTAL_MS);

-	$TOTtotTOTAL_M = ($TOTtotTOTAL / 60);
-	$TOTtotTOTAL_M_int = round($TOTtotTOTAL_M, 2);
-	$TOTtotTOTAL_M_int = intval("$TOTtotTOTAL_M_int");
-	$TOTtotTOTAL_S = ($TOTtotTOTAL_M - $TOTtotTOTAL_M_int);
-	$TOTtotTOTAL_S = ($TOTtotTOTAL_S * 60);
-	$TOTtotTOTAL_S = round($TOTtotTOTAL_S, 0);
-	if ($TOTtotTOTAL_S < 10) {$TOTtotTOTAL_S = "0$TOTtotTOTAL_S";}
-	$TOTtotTOTAL_MS = "$TOTtotTOTAL_M_int:$TOTtotTOTAL_S";
-	$TOTtotTOTAL_MS =		sprintf("%8s", $TOTtotTOTAL_MS);
-		while(strlen($TOTtotTOTAL_MS)>8) {$TOTtotTOTAL_MS = substr("$TOTtotTOTAL_MS", 0, -1);}
+	while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
+	while(strlen($TOTtotNONPAUSE_MS)>10) {$TOTtotNONPAUSE_MS = substr("$TOTtotNONPAUSE_MS", 0, -1);}
+	while(strlen($TOTtotTOTAL_MS)>10) {$TOTtotTOTAL_MS = substr("$TOTtotTOTAL_MS", 0, -1);}


-
-echo "+-----------------+----------+--------+--------+--------+  +$sub_statusesHEAD\n";
+echo "+-----------------+----------+----------+----------+----------+  +$sub_statusesHEAD\n";
 echo "|  TOTALS        AGENTS:$TOT_AGENTS |$TOTtotTOTAL_MS|$TOTtotNONPAUSE_MS|$TOTtotPAUSE_MS|  |$SUMstatusesHTML\n";
-echo "+----------------------------+--------+--------+--------+  +$sub_statusesHEAD\n";
+echo "+----------------------------+----------+----------+----------+  +$sub_statusesHEAD\n";

 echo "\n\n";

@@ -941,4 +742,4 @@ echo "\n\n";

 </TD></TR></TABLE>

-</BODY></HTML>
+</BODY></HTML>
@@ -0,0 +1,854 @@
+<?php 
+# AST_agent_time_detail.php
+# 
+# Pulls time stats per agent selectable by campaign or user group
+# should be most accurate agent stats of all of the reports
+#
+# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+#
+# CHANGES
+# 90522-0723 - First build
+#
+
+
+require("dbconnect.php");
+require("functions.php");
+
+$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
+$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
+$PHP_SELF=$_SERVER['PHP_SELF'];
+if (isset($_GET["query_date"]))				{$query_date=$_GET["query_date"];}
+	elseif (isset($_POST["query_date"]))	{$query_date=$_POST["query_date"];}
+if (isset($_GET["end_date"]))				{$end_date=$_GET["end_date"];}
+	elseif (isset($_POST["end_date"]))		{$end_date=$_POST["end_date"];}
+if (isset($_GET["group"]))					{$group=$_GET["group"];}
+	elseif (isset($_POST["group"]))			{$group=$_POST["group"];}
+if (isset($_GET["user_group"]))				{$user_group=$_GET["user_group"];}
+	elseif (isset($_POST["user_group"]))	{$user_group=$_POST["user_group"];}
+if (isset($_GET["shift"]))					{$shift=$_GET["shift"];}
+	elseif (isset($_POST["shift"]))			{$shift=$_POST["shift"];}
+if (isset($_GET["stage"]))					{$stage=$_GET["stage"];}
+	elseif (isset($_POST["stage"]))			{$stage=$_POST["stage"];}
+if (isset($_GET["file_download"]))			{$file_download=$_GET["file_download"];}
+	elseif (isset($_POST["file_download"]))	{$file_download=$_POST["file_download"];}
+if (isset($_GET["DB"]))						{$DB=$_GET["DB"];}
+	elseif (isset($_POST["DB"]))			{$DB=$_POST["DB"];}
+if (isset($_GET["submit"]))					{$submit=$_GET["submit"];}
+	elseif (isset($_POST["submit"]))		{$submit=$_POST["submit"];}
+if (isset($_GET["SUBMIT"]))					{$SUBMIT=$_GET["SUBMIT"];}
+	elseif (isset($_POST["SUBMIT"]))		{$SUBMIT=$_POST["SUBMIT"];}
+
+if (strlen($shift)<2) {$shift='ALL';}
+if (strlen($stage)<2) {$stage='NAME';}
+
+#############################################
+##### START SYSTEM_SETTINGS LOOKUP #####
+$stmt = "SELECT use_non_latin FROM system_settings;";
+$rslt=mysql_query($stmt, $link);
+if ($DB) {echo "$stmt\n";}
+$qm_conf_ct = mysql_num_rows($rslt);
+$i=0;
+while ($i < $qm_conf_ct)
+	{
+	$row=mysql_fetch_row($rslt);
+	$non_latin =					$row[0];
+	$i++;
+	}
+##### END SETTINGS LOOKUP #####
+###########################################
+
+$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
+$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
+
+$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1';";
+if ($DB) {echo "|$stmt|\n";}
+if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
+$rslt=mysql_query($stmt, $link);
+$row=mysql_fetch_row($rslt);
+$auth=$row[0];
+
+  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
+	{
+    Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
+    Header("HTTP/1.0 401 Unauthorized");
+    echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n";
+    exit;
+	}
+
+$MT[0]='';
+$NOW_DATE = date("Y-m-d");
+$NOW_TIME = date("Y-m-d H:i:s");
+$STARTtime = date("U");
+if (!isset($group)) {$group = '';}
+if (!isset($query_date)) {$query_date = $NOW_DATE;}
+if (!isset($end_date)) {$end_date = $NOW_DATE;}
+
+$stmt="select campaign_id from vicidial_campaigns;";
+$rslt=mysql_query($stmt, $link);
+if ($DB) {echo "$stmt\n";}
+$campaigns_to_print = mysql_num_rows($rslt);
+$i=0;
+while ($i < $campaigns_to_print)
+	{
+	$row=mysql_fetch_row($rslt);
+	$groups[$i] =$row[0];
+	$i++;
+	}
+$stmt="select user_group from vicidial_user_groups;";
+$rslt=mysql_query($stmt, $link);
+if ($DB) {echo "$stmt\n";}
+$user_groups_to_print = mysql_num_rows($rslt);
+$i=0;
+while ($i < $user_groups_to_print)
+	{
+	$row=mysql_fetch_row($rslt);
+	$user_groups[$i] =$row[0];
+	$i++;
+	}
+
+$i=0;
+$group_string='|';
+$group_ct = count($group);
+while($i < $group_ct)
+	{
+	$group_string .= "$group[$i]|";
+	$group_SQL .= "'$group[$i]',";
+	$groupQS .= "&group[]=$group[$i]";
+	$i++;
+	}
+if ( (ereg("--ALL--",$group_string) ) or ($group_ct < 1) )
+	{$group_SQL = "";}
+else
+	{
+	$group_SQL = eregi_replace(",$",'',$group_SQL);
+	$group_SQL = "and campaign_id IN($group_SQL)";
+	}
+
+$i=0;
+$user_group_string='|';
+$user_group_ct = count($user_group);
+while($i < $user_group_ct)
+	{
+	$user_group_string .= "$user_group[$i]|";
+	$user_group_SQL .= "'$user_group[$i]',";
+	$user_groupQS .= "&user_group[]=$user_group[$i]";
+	$i++;
+	}
+if ( (ereg("--ALL--",$user_group_string) ) or ($user_group_ct < 1) )
+	{$user_group_SQL = "";}
+else
+	{
+	$user_group_SQL = eregi_replace(",$",'',$user_group_SQL);
+	$user_group_SQL = "and vicidial_agent_log.user_group IN($user_group_SQL)";
+	$TCuser_group_SQL = eregi_replace(",$",'',$TCuser_group_SQL);
+	$TCuser_group_SQL = "and user_group IN($TCuser_group_SQL)";
+	}
+
+if ($DB) {echo "$user_group_string|$user_group_ct|$user_groupQS|$i<BR>";}
+
+$stmt="select distinct pause_code,pause_code_name from vicidial_pause_codes;";
+$rslt=mysql_query($stmt, $link);
+if ($DB) {echo "$stmt\n";}
+$statha_to_print = mysql_num_rows($rslt);
+$i=0;
+while ($i < $statha_to_print)
+	{
+	$row=mysql_fetch_row($rslt);
+	$pause_code[$i] =		"$row[0]";
+	$pause_code_name[$i] =	"$row[1]";
+	$i++;
+	}
+
+$LINKbase = "$PHP_SELF?query_date=$query_date&end_date=$end_date$groupQS$user_groupQS&shift=$shift&DB=$DB";
+
+if ($file_download < 1)
+	{
+	?>
+
+	<HTML>
+	<HEAD>
+	<STYLE type="text/css">
+	<!--
+	   .yellow {color: white; background-color: yellow}
+	   .red {color: white; background-color: red}
+	   .blue {color: white; background-color: blue}
+	   .purple {color: white; background-color: purple}
+	-->
+	 </STYLE>
+
+	<?php
+	echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
+	echo "<TITLE>VICIDIAL: Agent Time Detail</TITLE></HEAD><BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
+	echo "<span style=\"position:absolute;left:0px;top:0px;z-index:20;\" id=admin_header>";
+
+	$short_header=1;
+
+	require("admin_header.php");
+
+	echo "</span>\n";
+	echo "<span style=\"position:absolute;left:3px;top:3px;z-index:19;\" id=agent_status_stats>\n";
+	echo "<PRE><FONT SIZE=2>\n";
+	}
+
+if ( (strlen($group[0]) < 1) or (strlen($user_group[0]) < 1) )
+	{
+	echo "\n";
+	echo "PLEASE SELECT A CAMPAIGN OR USER GROUP AND DATE-TIME ABOVE AND CLICK SUBMIT\n";
+	echo " NOTE: stats taken from shift specified\n";
+	}
+
+else
+	{
+	if ($shift == 'TEST') 
+		{
+		$time_BEGIN = "09:45:00";  
+		$time_END = "10:00:00";
+		}
+	if ($shift == 'AM') 
+		{
+		$time_BEGIN=$AM_shift_BEGIN;
+		$time_END=$AM_shift_END;
+		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}   
+		if (strlen($time_END) < 6) {$time_END = "15:15:00";}
+		}
+	if ($shift == 'PM') 
+		{
+		$time_BEGIN=$PM_shift_BEGIN;
+		$time_END=$PM_shift_END;
+		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
+		if (strlen($time_END) < 6) {$time_END = "23:15:00";}
+		}
+	if ($shift == 'ALL') 
+		{
+		if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
+		if (strlen($time_END) < 6) {$time_END = "23:59:59";}
+		}
+	$query_date_BEGIN = "$query_date $time_BEGIN";   
+	$query_date_END = "$end_date $time_END";
+
+	if (strlen($user_group)>0) {$ugSQL="and vicidial_agent_log.user_group='$user_group'";}
+	else {$ugSQL='';}
+
+	if ($file_download < 1)
+		{
+		echo "VICIDIAL: Agent Time Detail                     $NOW_TIME\n";
+
+		echo "Time range: $query_date_BEGIN to $query_date_END\n\n";
+		}
+	else
+		{
+		$file_output .= "VICIDIAL: Agent Time Detail                     $NOW_TIME\n";
+		$file_output .= "Time range: $query_date_BEGIN to $query_date_END\n\n";
+		}
+
+
+
+	############################################################################
+	##### BEGIN gathering information from the database section
+	############################################################################
+
+	### BEGIN gather user IDs and names for matching up later
+	$stmt="select full_name,user from vicidial_users order by user limit 100000;";
+	$rslt=mysql_query($stmt, $link);
+	if ($DB) {echo "$stmt\n";}
+	$users_to_print = mysql_num_rows($rslt);
+	$i=0;
+	while ($i < $users_to_print)
+		{
+		$row=mysql_fetch_row($rslt);
+		$ULname[$i] =	$row[0];
+		$ULuser[$i] =	$row[1];
+		$i++;
+		}
+	### END gather user IDs and names for matching up later
+
+
+	### BEGIN gather timeclock records per agent
+	$stmt="select user,sum(login_sec) from vicidial_timeclock_log where event IN('LOGIN','START') and event_date >= '$query_date_BEGIN' and event_date <= '$query_date_END' $TCuser_group_SQL group by user limit 10000000;";
+	$rslt=mysql_query($stmt, $link);
+	if ($DB) {echo "$stmt\n";}
+	$punches_to_print = mysql_num_rows($rslt);
+	$i=0;
+	while ($i < $punches_to_print)
+		{
+		$row=mysql_fetch_row($rslt);
+		$TCuser[$i] =	$row[0];
+		$TCtime[$i] =	$row[1];
+		$i++;
+		}
+	### END gather timeclock records per agent
+
+
+	### BEGIN gather pause code information by user IDs
+	$sub_statuses='-';
+	$sub_statusesTXT='';
+	$sub_statusesHEAD='';
+	$sub_statusesHTML='';
+	$sub_statusesFILE='';
+	$sub_statusesARY=$MT;
+	$sub_status_count=0;
+	$PCusers='-';
+	$PCusersARY=$MT;
+	$PCuser_namesARY=$MT;
+	$user_count=0;
+	$stmt="select user,sum(pause_sec),sub_status from vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec > 0 and pause_sec < 30000 $group_SQL $user_group_SQL group by user,sub_status order by user,sub_status desc limit 10000000;";
+	$rslt=mysql_query($stmt, $link);
+	if ($DB) {echo "$stmt\n";}
+	$subs_to_print = mysql_num_rows($rslt);
+	$i=0;
+	while ($i < $subs_to_print)
+		{
+		$row=mysql_fetch_row($rslt);
+		$PCuser[$i] =		$row[0];
+		$PCpause_sec[$i] =	$row[1];
+		$sub_status[$i] =	$row[2];
+
+		if (!eregi("-$sub_status[$i]-", $sub_statuses))
+			{
+			$sub_statusesTXT = sprintf("%10s", $sub_status[$i]);
+			$sub_statusesHEAD .= "------------+";
+			$sub_statusesHTML .= " $sub_statusesTXT |";
+			$sub_statusesFILE .= ",$sub_status[$i]";
+			$sub_statuses .= "$sub_status[$i]-";
+			$sub_statusesARY[$sub_status_count] = $sub_status[$i];
+			$sub_status_count++;
+			}
+		if (!eregi("-$PCuser[$i]-", $PCusers))
+			{
+			$PCusers .= "$PCuser[$i]-";
+			$PCusersARY[$user_count] = $PCuser[$i];
+			$user_count++;
+			}
+
+		$i++;
+		}
+	### END gather pause code information by user IDs
+
+
+	##### BEGIN Gather all agent time records and parse through them in PHP to save on DB load
+	$stmt="select user,wait_sec,talk_sec,dispo_sec,pause_sec,lead_id from vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' $group_SQL $user_group_SQL limit 10000000;";
+	$rslt=mysql_query($stmt, $link);
+	if ($DB) {echo "$stmt\n";}
+	$rows_to_print = mysql_num_rows($rslt);
+	$i=0;
+	$j=0;
+	$k=0;
+	$uc=0;
+	while ($i < $rows_to_print)
+		{
+		$row=mysql_fetch_row($rslt);
+		$user =			$row[0];
+		$wait =			$row[1];
+		$talk =			$row[2];
+		$dispo =		$row[3];
+		$pause =		$row[4];
+		$lead =			$row[5];
+
+		if ($wait > 30000) {$wait=0;}
+		if ($talk > 30000) {$talk=0;}
+		if ($dispo > 30000) {$dispo=0;}
+		if ($pause > 30000) {$pause=0;}
+		$TOTwait =	($TOTwait + $wait);
+		$TOTtalk =	($TOTtalk + $talk);
+		$TOTdispo =	($TOTdispo + $dispo);
+		$TOTpause =	($TOTpause + $pause);
+		$TOTALtime = ($TOTALtime + $pause + $dispo + $talk + $wait);
+		if ($lead > 0) {$TOTcalls++;}
+		
+		$user_found=0;
+		if ($uc < 1) 
+			{
+			$Suser[$uc] = $user;
+			$uc++;
+			}
+		$m=0;
+		while ( ($m < $uc) and ($m < 50000) )
+			{
+			if ($user == "$Suser[$m]")
+				{
+				$user_found++;
+
+				$Swait[$m] =	($Swait[$m] + $wait);
+				$Stalk[$m] =	($Stalk[$m] + $talk);
+				$Sdispo[$m] =	($Sdispo[$m] + $dispo);
+				$Spause[$m] =	($Spause[$m] + $pause);
+				if ($lead > 0) {$Scalls[$m]++;}
+				}
+			$m++;
+			}
+		if ($user_found < 1)
+			{
+			$Scalls[$uc] =	0;
+			$Suser[$uc] =	$user;
+			$Swait[$uc] =	$wait;
+			$Stalk[$uc] =	$talk;
+			$Sdispo[$uc] =	$dispo;
+			$Spause[$uc] =	$pause;
+			if ($lead > 0) {$Scalls[$uc]++;}
+			$uc++;
+			}
+
+		$i++;
+		}
+	if ($DB) {echo "Done gathering $i records, analyzing...<BR>\n";}
+	##### END Gather all agent time records and parse through them in PHP to save on DB load
+
+	############################################################################
+	##### END gathering information from the database section
+	############################################################################
+
+
+
+
+	##### BEGIN print the output to screen or put into file output variable
+	if ($file_download < 1)
+		{
+		echo "AGENT TIME BREAKDOWN:\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "| <a href=\"$LINKbase&stage=NAME\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>    | <a href=\"$LINKbase&stage=TCLOCK\">TIME CLOCK</a> | <a href=\"$LINKbase&stage=TIME\">AGENT TIME</a> | WAIT       | TALK       | DISPO      | PAUSE      |   |$sub_statusesHTML\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		}
+	else
+		{
+		$file_output .= "USER,ID,CALLS,TIME CLOCK,AGENT TIME,WAIT,TALK,DISPO,PAUSE$sub_statusesFILE\n";
+		}
+	##### END print the output to screen or put into file output variable
+
+
+
+
+
+	############################################################################
+	##### BEGIN formatting data for output section
+	############################################################################
+
+	##### BEGIN loop through each user formatting data for output
+	$AUTOLOGOUTflag=0;
+	$m=0;
+	while ( ($m < $uc) and ($m < 50000) )
+		{
+		$SstatusesHTML='';
+		$SstatusesFILE='';
+		$Stime[$m] = ($Swait[$m] + $Stalk[$m] + $Sdispo[$m] + $Spause[$m]);
+		$RAWuser = $Suser[$m];
+		$RAWcalls = $Scalls[$m];
+		$RAWtimeSEC = $Stime[$m];
+
+		$Swait[$m]=		sec_convert($Swait[$m],'H'); 
+		$Stalk[$m]=		sec_convert($Stalk[$m],'H'); 
+		$Sdispo[$m]=	sec_convert($Sdispo[$m],'H'); 
+		$Spause[$m]=	sec_convert($Spause[$m],'H'); 
+		$Stime[$m]=		sec_convert($Stime[$m],'H'); 
+
+		$RAWtime = $Stime[$m];
+		$RAWwait = $Swait[$m];
+		$RAWtalk = $Stalk[$m];
+		$RAWdispo = $Sdispo[$m];
+		$RAWpause = $Spause[$m];
+
+		$n=0;
+		$user_name_found=0;
+		while ($n < $users_to_print)
+			{
+			if ($Suser[$m] == "$ULuser[$n]")
+				{
+				$user_name_found++;
+				$RAWname = $ULname[$n];
+				$Sname[$m] = $ULname[$n];
+				}
+			$n++;
+			}
+		if ($user_name_found < 1)
+			{
+			$RAWname =		"NOT IN SYSTEM";
+			$Sname[$m] =	$RAWname;
+			}
+
+		$n=0;
+		$punches_found=0;
+		while ($n < $punches_to_print)
+			{
+			if ($Suser[$m] == "$TCuser[$n]")
+				{
+				$punches_found++;
+				$RAWtimeTCsec =		$TCtime[$n];
+				$TOTtimeTC =		($TOTtimeTC + $TCtime[$n]);
+				$StimeTC[$m]=		sec_convert($TCtime[$n],'H'); 
+				$RAWtimeTC =		$StimeTC[$m];
+				$StimeTC[$m] =		sprintf("%10s", $StimeTC[$m]);
+				}
+			$n++;
+			}
+		if ($punches_found < 1)
+			{
+			$RAWtimeTCsec =		"0";
+			$StimeTC[$m]=		"0:00"; 
+			$RAWtimeTC =		$StimeTC[$m];
+			$StimeTC[$m] =		sprintf("%10s", $StimeTC[$m]);
+			}
+
+		### Check if the user had an AUTOLOGOUT timeclock event during the time period
+		$TCuserAUTOLOGOUT = ' ';
+		$stmt="select count(*) from vicidial_timeclock_log where event='AUTOLOGOUT' and user='$Suser[$m]' and event_date >= '$query_date_BEGIN' and event_date <= '$query_date_END';";
+		$rslt=mysql_query($stmt, $link);
+		if ($DB) {echo "$stmt\n";}
+		$autologout_results = mysql_num_rows($rslt);
+		if ($autologout_results > 0)
+			{
+			$row=mysql_fetch_row($rslt);
+			if ($row[0] > 0)
+				{
+				$TCuserAUTOLOGOUT =	'*';
+				$AUTOLOGOUTflag++;
+				}
+			}
+
+		### BEGIN loop through each status ###
+		$n=0;
+		while ($n < $sub_status_count)
+			{
+			$Sstatus=$sub_statusesARY[$n];
+			$SstatusTXT='';
+			### BEGIN loop through each stat line ###
+			$i=0; $status_found=0;
+			while ( ($i < $subs_to_print) and ($status_found < 1) )
+				{
+				if ( ($Suser[$m]=="$PCuser[$i]") and ($Sstatus=="$sub_status[$i]") )
+					{
+					$USERcodePAUSE_MS =		sec_convert($PCpause_sec[$i],'H'); 
+					$pfUSERcodePAUSE_MS =	sprintf("%10s", $USERcodePAUSE_MS);
+
+					$SstatusTXT = sprintf("%10s", $pfUSERcodePAUSE_MS);
+					$SstatusesHTML .= " $SstatusTXT |";
+					$SstatusesFILE .= ",$pfUSERcodePAUSE_MS";
+					$status_found++;
+					}
+				$i++;
+				}
+			if ($status_found < 1)
+				{
+				$SstatusesHTML .= "       0:00 |";
+				}
+			### END loop through each stat line ###
+			$n++;
+			}
+		### END loop through each status ###
+
+		$Swait[$m]=		sprintf("%10s", $Swait[$m]); 
+		$Stalk[$m]=		sprintf("%10s", $Stalk[$m]); 
+		$Sdispo[$m]=	sprintf("%10s", $Sdispo[$m]); 
+		$Spause[$m]=	sprintf("%10s", $Spause[$m]); 
+		$Scalls[$m]=	sprintf("%8s", $Scalls[$m]); 
+		$Stime[$m]=		sprintf("%10s", $Stime[$m]); 
+
+		if ($non_latin < 1)
+			{
+			$Sname[$m]=	sprintf("%-15s", $Sname[$m]); 
+			while(strlen($Sname[$m])>15) {$Sname[$m] = substr("$Sname[$m]", 0, -1);}
+			$Suser[$m] =		sprintf("%-8s", $Suser[$m]);
+			while(strlen($Suser[$m])>8) {$Suser[$m] = substr("$Suser[$m]", 0, -1);}
+			}
+		else
+			{	
+			$Sname[$m]=	sprintf("%-45s", $Sname[$m]); 
+			while(mb_strlen($Sname[$m],'utf-8')>15) {$Sname[$m] = mb_substr("$Sname[$m]", 0, -1,'utf-8');}
+			$Suser[$m] =	sprintf("%-24s", $Suser[$m]);
+			while(mb_strlen($Suser[$m],'utf-8')>8) {$Suser[$m] = mb_substr("$Suser[$m]", 0, -1,'utf-8');}
+			}
+
+
+		if ($file_download < 1)
+			{
+			$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?user=$RAWuser\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] | $Swait[$m] | $Stalk[$m] | $Sdispo[$m] | $Spause[$m] |   |$SstatusesHTML\n";
+			}
+		else
+			{
+			$fileToutput = "$RAWname,$RAWuser,$RAWcalls,$RAWtimeTC,$RAWtime,$RAWwait,$RAWtalk,$RAWdispo,$RAWpause$SstatusesFILE\n";
+			}
+
+		$TOPsorted_output[$m] = $Toutput;
+		$TOPsorted_outputFILE[$m] = $fileToutput;
+
+		if ($stage == 'NAME')
+			{
+			$TOPsort[$m] =	'' . sprintf("%020s", $RAWname) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
+			$TOPsortTALLY[$m]=$RAWcalls;
+			}
+		if ($stage == 'ID')
+			{
+			$TOPsort[$m] =	'' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
+			$TOPsortTALLY[$m]=$RAWcalls;
+			}
+		if ($stage == 'CALLS')
+			{
+			$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
+			$TOPsortTALLY[$m]=$RAWcalls;
+			}
+		if ($stage == 'TIME')
+			{
+			$TOPsort[$m] =	'' . sprintf("%010s", $RAWtimeSEC) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
+			$TOPsortTALLY[$m]=$RAWtimeSEC;
+			}
+		if ($stage == 'TCLOCK')
+			{
+			$TOPsort[$m] =	'' . sprintf("%010s", $RAWtimeTCsec) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
+			$TOPsortTALLY[$m]=$RAWtimeTCsec;
+			}
+		if (!ereg("NAME|ID|TIME|CALLS|TCLOCK",$stage))
+			if ($file_download < 1)
+				{echo "$Toutput";}
+			else
+				{$file_output .= "$fileToutput";}
+
+		if ($TOPsortMAX < $TOPsortTALLY[$m]) {$TOPsortMAX = $TOPsortTALLY[$m];}
+
+#		echo "$Suser[$m]|$Sname[$m]|$Swait[$m]|$Stalk[$m]|$Sdispo[$m]|$Spause[$m]|$Scalls[$m]\n";
+		$m++;
+		}
+	##### END loop through each user formatting data for output
+
+
+	$TOT_AGENTS = sprintf("%4s", $m);
+	$k=$m;
+
+	if ($DB) {echo "Done analyzing...   $TOTwait|$TOTtalk|$TOTdispo|$TOTpause|$TOTALtime|$TOTcalls|$uc|<BR>\n";}
+
+
+	### BEGIN sort through output to display properly ###
+	if (ereg("NAME|ID|TIME|CALLS|TCLOCK",$stage))
+		{
+		if (ereg("ID",$stage))
+			{sort($TOPsort, SORT_NUMERIC);}
+		if (ereg("NAME|TIME|CALLS|TCLOCK",$stage))
+			{rsort($TOPsort, SORT_NUMERIC);}
+
+		$m=0;
+		while ($m < $k)
+			{
+			$sort_split = explode("-----",$TOPsort[$m]);
+			$i = $sort_split[1];
+			$sort_order[$m] = "$i";
+			if ($file_download < 1)
+				{echo "$TOPsorted_output[$i]";}
+			else
+				{$file_output .= "$TOPsorted_outputFILE[$i]";}
+			$m++;
+			}
+		}
+	### END sort through output to display properly ###
+
+	############################################################################
+	##### END formatting data for output section
+	############################################################################
+
+
+
+
+	############################################################################
+	##### BEGIN last line totals output section
+	############################################################################
+	$SUMstatusesHTML='';
+	$SUMstatusesFILE='';
+	$TOTtotPAUSE=0;
+	$n=0;
+	while ($n < $sub_status_count)
+		{
+		$Scalls=0;
+		$Sstatus=$sub_statusesARY[$n];
+		$SUMstatusTXT='';
+		### BEGIN loop through each stat line ###
+		$i=0; $status_found=0;
+		while ($i < $subs_to_print)
+			{
+			if ($Sstatus=="$sub_status[$i]")
+				{
+				$Scalls =		($Scalls + $PCpause_sec[$i]);
+				$status_found++;
+				}
+			$i++;
+			}
+		### END loop through each stat line ###
+		if ($status_found < 1)
+			{
+			$SUMstatusesHTML .= "          0 |";
+			}
+		else
+			{
+			$TOTtotPAUSE = ($TOTtotPAUSE + $Scalls);
+
+			$USERsumstatPAUSE_MS =		sec_convert($Scalls,'H'); 
+			$pfUSERsumstatPAUSE_MS =	sprintf("%11s", $USERsumstatPAUSE_MS);
+
+			$SUMstatusTXT = sprintf("%10s", $pfUSERsumstatPAUSE_MS);
+			$SUMstatusesHTML .= "$SUMstatusTXT |";
+			$SUMstatusesFILE .= ",$pfUSERsumstatPAUSE_MS";
+			}
+		$n++;
+		}
+	### END loop through each status ###
+
+	### call function to calculate and print dialable leads
+	$TOTwait = sec_convert($TOTwait,'H');
+	$TOTtalk = sec_convert($TOTtalk,'H');
+	$TOTdispo = sec_convert($TOTdispo,'H');
+	$TOTpause = sec_convert($TOTpause,'H');
+	$TOTALtime = sec_convert($TOTALtime,'H');
+	$TOTtimeTC = sec_convert($TOTtimeTC,'H');
+
+	$TOTcalls = sprintf("%8s", $TOTcalls);
+	$TOTwait =	sprintf("%11s", $TOTwait);
+	$TOTtalk =	sprintf("%11s", $TOTtalk);
+	$TOTdispo =	sprintf("%11s", $TOTdispo);
+	$TOTpause =	sprintf("%11s", $TOTpause);
+	$TOTALtime = sprintf("%11s", $TOTALtime);
+	$TOTtimeTC = sprintf("%11s", $TOTtimeTC);
+	###### END LAST LINE TOTALS FORMATTING ##########
+
+
+
+	if ($file_download < 1)
+		{
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls |$TOTtimeTC |$TOTALtime |$TOTwait |$TOTtalk |$TOTdispo |$TOTpause |   |$SUMstatusesHTML\n";
+		echo "+----------------------------+----------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		if ($AUTOLOGOUTflag > 0)
+			{echo "     * denotes AUTOLOGOUT from timeclock\n";}
+		echo "\n\n</PRE>";
+		}
+	else
+		{
+		$file_output .= "TOTALS,$TOT_AGENTS,$TOTcalls,$TOTtimeTC,$TOTALtime,$TOTwait,$TOTtalk,$TOTdispo,$TOTpause$SUMstatusesFILE\n";
+		}
+	}
+
+	############################################################################
+	##### END formatting data for output section
+	############################################################################
+
+
+
+
+
+if ($file_download > 0)
+	{
+	$FILE_TIME = date("Ymd-His");
+	$CSVfilename = "AGENT_TIME$US$FILE_TIME.csv";
+
+	// We'll be outputting a TXT file
+	header('Content-type: application/octet-stream');
+
+	// It will be called LIST_101_20090209-121212.txt
+	header("Content-Disposition: attachment; filename=\"$CSVfilename\"");
+	header('Expires: 0');
+	header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
+	header('Pragma: public');
+	ob_clean();
+	flush();
+
+	echo "$file_output";
+
+	exit;
+	}
+
+
+############################################################################
+##### BEGIN HTML form section
+############################################################################
+echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
+echo "<TABLE CELLSPACING=3><TR><TD VALIGN=TOP> Dates:<BR>";
+echo "<INPUT TYPE=hidden NAME=DB VALUE=\"$DB\">\n";
+echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">\n";
+echo "<BR> to <BR><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">\n";
+echo "</TD><TD VALIGN=TOP> Campaigns:<BR>";
+echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
+if  (eregi("--ALL--",$group_string))
+	{echo "<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
+else
+	{echo "<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
+$o=0;
+while ($campaigns_to_print > $o)
+{
+	if (eregi("$groups[$o]\|",$group_string)) {echo "<option selected value=\"$groups[$o]\">$groups[$o]</option>\n";}
+	  else {echo "<option value=\"$groups[$o]\">$groups[$o]</option>\n";}
+	$o++;
+}
+echo "</SELECT>\n";
+echo "</TD><TD VALIGN=TOP>User Groups:<BR>";
+echo "<SELECT SIZE=5 NAME=user_group[] multiple>\n";
+
+if  (eregi("--ALL--",$user_group_string))
+	{echo "<option value=\"--ALL--\" selected>-- ALL USER GROUPS --</option>\n";}
+else
+	{echo "<option value=\"--ALL--\">-- ALL USER GROUPS --</option>\n";}
+$o=0;
+while ($user_groups_to_print > $o)
+	{
+	if  (eregi("$user_groups[$o]\|",$user_group_string)) {echo "<option selected value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
+	  else {echo "<option value=\"$user_groups[$o]\">$user_groups[$o]</option>\n";}
+	$o++;
+	}
+echo "</SELECT>\n";
+echo "</TD><TD VALIGN=TOP>Shift:<BR>";
+echo "<SELECT SIZE=1 NAME=shift>\n";
+echo "<option selected value=\"$shift\">$shift</option>\n";
+echo "<option value=\"\">--</option>\n";
+echo "<option value=\"AM\">AM</option>\n";
+echo "<option value=\"PM\">PM</option>\n";
+echo "<option value=\"ALL\">ALL</option>\n";
+echo "</SELECT><BR><BR>\n";
+echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
+echo "</TD><TD VALIGN=TOP> &nbsp; &nbsp; &nbsp; &nbsp; ";
+
+echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;\n";
+echo " <a href=\"$LINKbase&stage=$stage&file_download=1\">DOWNLOAD</a> | \n";
+echo " <a href=\"./admin.php?ADD=999999\">REPORTS</a> </FONT>\n";
+echo "</FONT>\n";
+echo "</TD></TR></TABLE>";
+
+echo "</FORM>\n\n";
+############################################################################
+##### END HTML form section
+############################################################################
+
+
+$ENDtime = date("U");
+$RUNtime = ($ENDtime - $STARTtime);
+echo "<font size=1 color=white>$RUNtime</font>\n";
+
+
+##### BEGIN horizontal yellow transparent bar graph overlay on top of agent stats
+echo "</span>\n";
+echo "<span style=\"position:absolute;left:3px;top:3px;z-index:18;\"  id=agent_status_bars>\n";
+echo "<PRE><FONT SIZE=2>\n\n\n\n\n\n\n\n\n\n";
+
+if ($stage == 'NAME') {$k=0;}
+$m=0;
+while ($m < $k)
+	{
+	$sort_split = explode("-----",$TOPsort[$m]);
+	$i = $sort_split[1];
+	$sort_order[$m] = "$i";
+
+	if ( ($TOPsortTALLY[$i] < 1) or ($TOPsortMAX < 1) )
+		{echo "                              \n";}
+	else
+		{
+		echo "                              <SPAN class=\"yellow\">";
+		$TOPsortPLOT = ( ($TOPsortTALLY[$i] / $TOPsortMAX) * 110 );
+		$h=0;
+		while ($h <= $TOPsortPLOT)
+			{
+			echo " ";
+			$h++;
+			}
+		echo "</SPAN>\n";
+		}
+	$m++;
+	}
+
+echo "</span>\n";
+##### END horizontal yellow transparent bar graph overlay on top of agent stats
+
+?>
+
+</BODY></HTML>
@@ -10,9 +10,27 @@
 # 80624-0132 - Added vicidial_timeclock entries
 # 90310-0745 - Added admin header
 # 90508-0644 - Changed to PHP long tags
+# 90524-2231 - Changed to use functions.php for seconds to HH:MM:SS conversion
 #

 require("dbconnect.php");
+require("functions.php");
+
+#############################################
+##### START SYSTEM_SETTINGS LOOKUP #####
+$stmt = "SELECT use_non_latin,outbound_autodial_active,user_territories_active FROM system_settings;";
+$rslt=mysql_query($stmt, $link);
+if ($DB) {echo "$stmt\n";}
+$ss_conf_ct = mysql_num_rows($rslt);
+if ($ss_conf_ct > 0)
+	{
+	$row=mysql_fetch_row($rslt);
+	$non_latin =						$row[0];
+	$SSoutbound_autodial_active =		$row[1];
+	$user_territories_active =			$row[2];
+	}
+##### END SETTINGS LOOKUP #####
+###########################################

 $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
 $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
@@ -33,11 +51,12 @@ $user=$agent;
 $PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
 $PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);

-	$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1';";
-	if ($DB) {echo "|$stmt|\n";}
-	$rslt=mysql_query($stmt, $link);
-	$row=mysql_fetch_row($rslt);
-	$auth=$row[0];
+$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1';";
+if ($DB) {echo "|$stmt|\n";}
+if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
+$rslt=mysql_query($stmt, $link);
+$row=mysql_fetch_row($rslt);
+$auth=$row[0];

  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
 	{
@@ -137,120 +156,25 @@ if ($calls_summary)

 	$TOTAL_TIME = ($row[1] + $row[3] + $row[5] + $row[7]);

-		$TOTAL_TIME_H = ($TOTAL_TIME / 3600);
-		$TOTAL_TIME_H = round($TOTAL_TIME_H, 2);
-		$TOTAL_TIME_H_int = intval("$TOTAL_TIME_H");
-		$TOTAL_TIME_M = ($TOTAL_TIME_H - $TOTAL_TIME_H_int);
-		$TOTAL_TIME_M = ($TOTAL_TIME_M * 60);
-		$TOTAL_TIME_M = round($TOTAL_TIME_M, 2);
-		$TOTAL_TIME_M_int = intval("$TOTAL_TIME_M");
-		$TOTAL_TIME_S = ($TOTAL_TIME_M - $TOTAL_TIME_M_int);
-		$TOTAL_TIME_S = ($TOTAL_TIME_S * 60);
-		$TOTAL_TIME_S = round($TOTAL_TIME_S, 0);
-		if ($TOTAL_TIME_S < 10) {$TOTAL_TIME_S = "0$TOTAL_TIME_S";}
-		if ($TOTAL_TIME_M_int < 10) {$TOTAL_TIME_M_int = "0$TOTAL_TIME_M_int";}
-		$TOTAL_TIME_HMS = "$TOTAL_TIME_H_int:$TOTAL_TIME_M_int:$TOTAL_TIME_S";
-		$pfTOTAL_TIME_HMS =		sprintf("%8s", $TOTAL_TIME_HMS);
+	$TOTAL_TIME_HMS =		sec_convert($TOTAL_TIME,'H'); 
+	$TALK_TIME_HMS =		sec_convert($row[1],'H'); 
+	$PAUSE_TIME_HMS =		sec_convert($row[3],'H'); 
+	$WAIT_TIME_HMS =		sec_convert($row[5],'H'); 
+	$WRAPUP_TIME_HMS =		sec_convert($row[7],'H'); 
+	$TALK_AVG_MS =			sec_convert($row[2],'H'); 
+	$PAUSE_AVG_MS =			sec_convert($row[4],'H'); 
+	$WAIT_AVG_MS =			sec_convert($row[6],'H'); 
+	$WRAPUP_AVG_MS =		sec_convert($row[8],'H'); 

-		$TALK_TIME_H = ($row[1] / 3600);
-		$TALK_TIME_H = round($TALK_TIME_H, 2);
-		$TALK_TIME_H_int = intval("$TALK_TIME_H");
-		$TALK_TIME_M = ($TALK_TIME_H - $TALK_TIME_H_int);
-		$TALK_TIME_M = ($TALK_TIME_M * 60);
-		$TALK_TIME_M = round($TALK_TIME_M, 2);
-		$TALK_TIME_M_int = intval("$TALK_TIME_M");
-		$TALK_TIME_S = ($TALK_TIME_M - $TALK_TIME_M_int);
-		$TALK_TIME_S = ($TALK_TIME_S * 60);
-		$TALK_TIME_S = round($TALK_TIME_S, 0);
-		if ($TALK_TIME_S < 10) {$TALK_TIME_S = "0$TALK_TIME_S";}
-		if ($TALK_TIME_M_int < 10) {$TALK_TIME_M_int = "0$TALK_TIME_M_int";}
-		$TALK_TIME_HMS = "$TALK_TIME_H_int:$TALK_TIME_M_int:$TALK_TIME_S";
-		$pfTALK_TIME_HMS =		sprintf("%8s", $TALK_TIME_HMS);
-
-		$PAUSE_TIME_H = ($row[3] / 3600);
-		$PAUSE_TIME_H = round($PAUSE_TIME_H, 2);
-		$PAUSE_TIME_H_int = intval("$PAUSE_TIME_H");
-		$PAUSE_TIME_M = ($PAUSE_TIME_H - $PAUSE_TIME_H_int);
-		$PAUSE_TIME_M = ($PAUSE_TIME_M * 60);
-		$PAUSE_TIME_M = round($PAUSE_TIME_M, 2);
-		$PAUSE_TIME_M_int = intval("$PAUSE_TIME_M");
-		$PAUSE_TIME_S = ($PAUSE_TIME_M - $PAUSE_TIME_M_int);
-		$PAUSE_TIME_S = ($PAUSE_TIME_S * 60);
-		$PAUSE_TIME_S = round($PAUSE_TIME_S, 0);
-		if ($PAUSE_TIME_S < 10) {$PAUSE_TIME_S = "0$PAUSE_TIME_S";}
-		if ($PAUSE_TIME_M_int < 10) {$PAUSE_TIME_M_int = "0$PAUSE_TIME_M_int";}
-		$PAUSE_TIME_HMS = "$PAUSE_TIME_H_int:$PAUSE_TIME_M_int:$PAUSE_TIME_S";
-		$pfPAUSE_TIME_HMS =		sprintf("%8s", $PAUSE_TIME_HMS);
-
-		$WAIT_TIME_H = ($row[5] / 3600);
-		$WAIT_TIME_H = round($WAIT_TIME_H, 2);
-		$WAIT_TIME_H_int = intval("$WAIT_TIME_H");
-		$WAIT_TIME_M = ($WAIT_TIME_H - $WAIT_TIME_H_int);
-		$WAIT_TIME_M = ($WAIT_TIME_M * 60);
-		$WAIT_TIME_M = round($WAIT_TIME_M, 2);
-		$WAIT_TIME_M_int = intval("$WAIT_TIME_M");
-		$WAIT_TIME_S = ($WAIT_TIME_M - $WAIT_TIME_M_int);
-		$WAIT_TIME_S = ($WAIT_TIME_S * 60);
-		$WAIT_TIME_S = round($WAIT_TIME_S, 0);
-		if ($WAIT_TIME_S < 10) {$WAIT_TIME_S = "0$WAIT_TIME_S";}
-		if ($WAIT_TIME_M_int < 10) {$WAIT_TIME_M_int = "0$WAIT_TIME_M_int";}
-		$WAIT_TIME_HMS = "$WAIT_TIME_H_int:$WAIT_TIME_M_int:$WAIT_TIME_S";
-		$pfWAIT_TIME_HMS =		sprintf("%8s", $WAIT_TIME_HMS);
-
-		$WRAPUP_TIME_H = ($row[7] / 3600);
-		$WRAPUP_TIME_H = round($WRAPUP_TIME_H, 2);
-		$WRAPUP_TIME_H_int = intval("$WRAPUP_TIME_H");
-		$WRAPUP_TIME_M = ($WRAPUP_TIME_H - $WRAPUP_TIME_H_int);
-		$WRAPUP_TIME_M = ($WRAPUP_TIME_M * 60);
-		$WRAPUP_TIME_M = round($WRAPUP_TIME_M, 2);
-		$WRAPUP_TIME_M_int = intval("$WRAPUP_TIME_M");
-		$WRAPUP_TIME_S = ($WRAPUP_TIME_M - $WRAPUP_TIME_M_int);
-		$WRAPUP_TIME_S = ($WRAPUP_TIME_S * 60);
-		$WRAPUP_TIME_S = round($WRAPUP_TIME_S, 0);
-		if ($WRAPUP_TIME_S < 10) {$WRAPUP_TIME_S = "0$WRAPUP_TIME_S";}
-		if ($WRAPUP_TIME_M_int < 10) {$WRAPUP_TIME_M_int = "0$WRAPUP_TIME_M_int";}
-		$WRAPUP_TIME_HMS = "$WRAPUP_TIME_H_int:$WRAPUP_TIME_M_int:$WRAPUP_TIME_S";
-		$pfWRAPUP_TIME_HMS =		sprintf("%8s", $WRAPUP_TIME_HMS);
-
-		$TALK_AVG_M = ($row[2] / 60);
-		$TALK_AVG_M = round($TALK_AVG_M, 2);
-		$TALK_AVG_M_int = intval("$TALK_AVG_M");
-		$TALK_AVG_S = ($TALK_AVG_M - $TALK_AVG_M_int);
-		$TALK_AVG_S = ($TALK_AVG_S * 60);
-		$TALK_AVG_S = round($TALK_AVG_S, 0);
-		if ($TALK_AVG_S < 10) {$TALK_AVG_S = "0$TALK_AVG_S";}
-		$TALK_AVG_MS = "$TALK_AVG_M_int:$TALK_AVG_S";
-		$pfTALK_AVG_MS =		sprintf("%6s", $TALK_AVG_MS);
-
-		$PAUSE_AVG_M = ($row[4] / 60);
-		$PAUSE_AVG_M = round($PAUSE_AVG_M, 2);
-		$PAUSE_AVG_M_int = intval("$PAUSE_AVG_M");
-		$PAUSE_AVG_S = ($PAUSE_AVG_M - $PAUSE_AVG_M_int);
-		$PAUSE_AVG_S = ($PAUSE_AVG_S * 60);
-		$PAUSE_AVG_S = round($PAUSE_AVG_S, 0);
-		if ($PAUSE_AVG_S < 10) {$PAUSE_AVG_S = "0$PAUSE_AVG_S";}
-		$PAUSE_AVG_MS = "$PAUSE_AVG_M_int:$PAUSE_AVG_S";
-		$pfPAUSE_AVG_MS =		sprintf("%6s", $PAUSE_AVG_MS);
-
-		$WAIT_AVG_M = ($row[6] / 60);
-		$WAIT_AVG_M = round($WAIT_AVG_M, 2);
-		$WAIT_AVG_M_int = intval("$WAIT_AVG_M");
-		$WAIT_AVG_S = ($WAIT_AVG_M - $WAIT_AVG_M_int);
-		$WAIT_AVG_S = ($WAIT_AVG_S * 60);
-		$WAIT_AVG_S = round($WAIT_AVG_S, 0);
-		if ($WAIT_AVG_S < 10) {$WAIT_AVG_S = "0$WAIT_AVG_S";}
-		$WAIT_AVG_MS = "$WAIT_AVG_M_int:$WAIT_AVG_S";
-		$pfWAIT_AVG_MS =		sprintf("%6s", $WAIT_AVG_MS);
-
-		$WRAPUP_AVG_M = ($row[8] / 60);
-		$WRAPUP_AVG_M = round($WRAPUP_AVG_M, 2);
-		$WRAPUP_AVG_M_int = intval("$WRAPUP_AVG_M");
-		$WRAPUP_AVG_S = ($WRAPUP_AVG_M - $WRAPUP_AVG_M_int);
-		$WRAPUP_AVG_S = ($WRAPUP_AVG_S * 60);
-		$WRAPUP_AVG_S = round($WRAPUP_AVG_S, 0);
-		if ($WRAPUP_AVG_S < 10) {$WRAPUP_AVG_S = "0$WRAPUP_AVG_S";}
-		$WRAPUP_AVG_MS = "$WRAPUP_AVG_M_int:$WRAPUP_AVG_S";
-		$pfWRAPUP_AVG_MS =		sprintf("%6s", $WRAPUP_AVG_MS);
+	$pfTOTAL_TIME_HMS =		sprintf("%8s", $TOTAL_TIME_HMS);
+	$pfTALK_TIME_HMS =		sprintf("%8s", $TALK_TIME_HMS);
+	$pfPAUSE_TIME_HMS =		sprintf("%8s", $PAUSE_TIME_HMS);
+	$pfWAIT_TIME_HMS =		sprintf("%8s", $WAIT_TIME_HMS);
+	$pfWRAPUP_TIME_HMS =	sprintf("%8s", $WRAPUP_TIME_HMS);
+	$pfTALK_AVG_MS =		sprintf("%6s", $TALK_AVG_MS);
+	$pfPAUSE_AVG_MS =		sprintf("%6s", $PAUSE_AVG_MS);
+	$pfWAIT_AVG_MS =		sprintf("%6s", $WAIT_AVG_MS);
+	$pfWRAPUP_AVG_MS =		sprintf("%6s", $WRAPUP_AVG_MS);

 	echo "TOTAL CALLS TAKEN: $row[0]\n";
 	echo "TALK TIME:               $pfTALK_TIME_HMS     AVERAGE: $pfTALK_AVG_MS\n";
@@ -285,23 +209,11 @@ echo "LAST LOG ACTIVITY:    $row[0]\n";
 $end = $row[1];

 $login_time = ($end - $start);
-	$LOGIN_TIME_H = ($login_time / 3600);
-	$LOGIN_TIME_H = round($LOGIN_TIME_H, 2);
-	$LOGIN_TIME_H_int = intval("$LOGIN_TIME_H");
-	$LOGIN_TIME_M = ($LOGIN_TIME_H - $LOGIN_TIME_H_int);
-	$LOGIN_TIME_M = ($LOGIN_TIME_M * 60);
-	$LOGIN_TIME_M = round($LOGIN_TIME_M, 2);
-	$LOGIN_TIME_M_int = intval("$LOGIN_TIME_M");
-	$LOGIN_TIME_S = ($LOGIN_TIME_M - $LOGIN_TIME_M_int);
-	$LOGIN_TIME_S = ($LOGIN_TIME_S * 60);
-	$LOGIN_TIME_S = round($LOGIN_TIME_S, 0);
-	if ($LOGIN_TIME_S < 10) {$LOGIN_TIME_S = "0$LOGIN_TIME_S";}
-	if ($LOGIN_TIME_M_int < 10) {$LOGIN_TIME_M_int = "0$LOGIN_TIME_M_int";}
-	$LOGIN_TIME_HMS = "$LOGIN_TIME_H_int:$LOGIN_TIME_M_int:$LOGIN_TIME_S";
-	$pfLOGIN_TIME_HMS =		sprintf("%8s", $LOGIN_TIME_HMS);
+$LOGIN_TIME_HMS =		sec_convert($login_time,'H'); 
+$pfLOGIN_TIME_HMS =		sprintf("%8s", $LOGIN_TIME_HMS);

 echo "-----------------------------------------\n";
-echo "TOTAL LOGGED-IN TIME:    $pfLOGIN_TIME_HMS\n";
+echo "TOTAL LOGGED-IN TIME:            $pfLOGIN_TIME_HMS\n";


 ### timeclock records
@@ -355,20 +267,15 @@ echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><f
 			{
 			$login_sec = $row[3];
 			$total_login_time = ($total_login_time + $login_sec);
-			$event_hours = ($login_sec / 3600);
-			$event_hours_int = round($event_hours, 2);
-			$event_hours_int = intval("$event_hours_int");
-			$event_minutes = ($event_hours - $event_hours_int);
-			$event_minutes = ($event_minutes * 60);
-			$event_minutes_int = round($event_minutes, 0);
-			if ($event_minutes_int < 10) {$event_minutes_int = "0$event_minutes_int";}
+			$event_hours_minutes =		sec_convert($login_sec,'H'); 
+
 			echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
 			echo "<td align=right><font size=2>$manager_edit</td>";
 			echo "<td align=right><font size=2>$row[0]</td>";
 			echo "<td align=right><font size=2> $TC_log_date</td>\n";
 			echo "<td align=right><font size=2> $row[4]</td>\n";
 			echo "<td align=right><font size=2> $row[2]</td>\n";
-			echo "<td align=right><font size=2> $event_hours_int:$event_minutes_int";
+			echo "<td align=right><font size=2> $event_hours_minutes";
 			if ($DB) {echo " - $total_login_time - $login_sec";}
 			echo "</td></tr>\n";
 			}
@@ -380,13 +287,7 @@ if (strlen($login_sec)<1)
 	$total_login_time = ($total_login_time + $login_sec);
 		if ($DB) {echo "LOGIN ONLY - $total_login_time - $login_sec";}
 	}
-$total_login_hours = ($total_login_time / 3600);
-$total_login_hours_int = round($total_login_hours, 2);
-$total_login_hours_int = intval("$total_login_hours_int");
-$total_login_minutes = ($total_login_hours - $total_login_hours_int);
-$total_login_minutes = ($total_login_minutes * 60);
-$total_login_minutes_int = round($total_login_minutes, 0);
-if ($total_login_minutes_int < 10) {$total_login_minutes_int = "0$total_login_minutes_int";}
+$total_login_hours_minutes =		sec_convert($total_login_time,'H'); 

 	if ($DB) {echo " - $total_login_time - $login_sec";}

@@ -394,8 +295,8 @@ echo "<tr><td align=right><font size=2> </td>";
 echo "<td align=right><font size=2> </td>\n";
 echo "<td align=right><font size=2> </td>\n";
 echo "<td align=right><font size=2> </td>\n";
-echo "<td align=right><font size=2><font size=2>TOTAL </td>\n";
-echo "<td align=right><font size=2> $total_login_hours_int:$total_login_minutes_int  </td></tr>\n";
+echo "<td align=right colspan=2><font size=2><font size=2>TOTAL </td>\n";
+echo "<td align=right><font size=2> $total_login_hours_minutes  </td></tr>\n";

 echo "</TABLE>\n";

@@ -407,4 +308,4 @@ echo "</TABLE>\n";

 ?>

-</BODY></HTML>
+</BODY></HTML>
@@ -48,14 +48,16 @@
 # 90428-0727 - Changed listen and barge to use the API and manager must enter phone
 # 90508-0623 - Changed to PHP long tags
 # 90518-0930 - Fixed $CALLSdisplay static assignment bug for some links(bug #210)
+# 90524-2231 - Changed to use functions.php for seconds to HH:MM:SS conversion
 #

-$version = '2.0.5-39';
-$build = '90518-0930';
+$version = '2.0.5-40';
+$build = '90524-2231';

 header ("Content-type: text/html; charset=utf-8");

 require("dbconnect.php");
+require("functions.php");

 $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
 $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
@@ -1197,14 +1199,7 @@ while($p<$k)
 	$Cqueue_priority =	sprintf("%8s", $CDqueue_priority[$p]);

 	$Ccall_time_S = ($STARTtime - $CDcall_time[$p]);
-	$Ccall_time_M = ($Ccall_time_S / 60);
-	$Ccall_time_M = round($Ccall_time_M, 2);
-	$Ccall_time_M_int = intval("$Ccall_time_M");
-	$Ccall_time_SEC = ($Ccall_time_M - $Ccall_time_M_int);
-	$Ccall_time_SEC = ($Ccall_time_SEC * 60);
-	$Ccall_time_SEC = round($Ccall_time_SEC, 0);
-	if ($Ccall_time_SEC < 10) {$Ccall_time_SEC = "0$Ccall_time_SEC";}
-	$Ccall_time_MS = "$Ccall_time_M_int:$Ccall_time_SEC";
+	$Ccall_time_MS =		sec_convert($Ccall_time_S,'M'); 
 	$Ccall_time_MS =		sprintf("%7s", $Ccall_time_MS);

 	$G = '';		$EG = '';
@@ -1583,14 +1578,7 @@ $calls_to_list = mysql_num_rows($rslt);
 		else
 			{$call_time_S = ($STARTtime - $Acall_time[$i]);}

-		$call_time_M = ($call_time_S / 60);
-		$call_time_M = round($call_time_M, 2);
-		$call_time_M_int = intval("$call_time_M");
-		$call_time_SEC = ($call_time_M - $call_time_M_int);
-		$call_time_SEC = ($call_time_SEC * 60);
-		$call_time_SEC = round($call_time_SEC, 0);
-		if ($call_time_SEC < 10) {$call_time_SEC = "0$call_time_SEC";}
-		$call_time_MS = "$call_time_M_int:$call_time_SEC";
+		$call_time_MS =		sec_convert($call_time_S,'M'); 
 		$call_time_MS =		sprintf("%7s", $call_time_MS);
 		$G = '';		$EG = '';
 		if ($Lstatus=='INCALL')
@@ -1774,12 +1774,13 @@ else
 # 90512-0440 - Added sounds settings to system_settings table
 # 90514-0607 - Added select prompts from list in call menu and in-group screens
 # 90521-0029 - Added user territories enable option
-# 90522-0506 - Security fix
+# 90522-0506 - Security fix for logins when using non-latin setting
+# 90524-2307 - Chaned Reports screen layout
 #
 # make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time

 $admin_version = '2.2.0-187';
-$build = '90522-0506';
+$build = '90524-2307';

 $STARTtime = date("U");
 $SQLdate = date("Y-m-d H:i:s");
@@ -21211,42 +21212,66 @@ if ($ADD==999999)

 		<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=utf-8">
 		<TITLE>VICIDIAL: Server Stats and Reports</TITLE></HEAD><BODY BGCOLOR=WHITE>
-		<FONT SIZE=4><B>VICIDIAL: Server Stats and Reports</B></font><BR><BR>
+		<FONT SIZE=4><B>VICIDIAL: Server Stats and Reports</B></FONT><BR><BR>
+		<TABLE BORDER=0 CELLPADDING=5 CELLSPACING=0><TR><TD VALIGN=TOP>
+		<B>Real-Time Reports</B><BR>
 		<UL>
-		<LI><a href="AST_timeonVDADall.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>TIME ON VDAD (per campaign)</a> &nbsp;  <a href="AST_timeonVDADallSUMMARY.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>(all campaigns SUMMARY)</a> &nbsp; &nbsp; SIP <a href="AST_timeonVDADall.php?SIPmonitorLINK=1"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Listen</a> - <a href="AST_timeonVDADall.php?SIPmonitorLINK=2"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Barge</a> &nbsp; &nbsp; IAX <a href="AST_timeonVDADall.php?IAXmonitorLINK=1"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Listen</a> - <a href="AST_timeonVDADall.php?IAXmonitorLINK=2"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Barge</a></FONT>
-
-		<LI><a href="AST_VDADstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>VDAD CAMPAIGN OUTBOUND REPORT</a></FONT>
-		<LI><a href="AST_CLOSERstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>INBOUND/CLOSER REPORT</a></FONT>
-		<LI><a href="AST_CLOSER_service_level.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>INBOUND/CLOSER SERVICE_LEVEL REPORT</a></FONT>
-		<LI><a href="AST_agent_performance_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT PERFORMANCE DETAIL</a></FONT>  &nbsp; &nbsp; 
-			<a href="AST_agent_status_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT STATUS DETAIL</a></FONT>  &nbsp; &nbsp; 
-			<a href="AST_agent_days_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>SINGLE AGENT DAILY</a></FONT>
-
-		<LI><a href="fcstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>FRONTER - CLOSER REPORT</a></FONT>
-		<LI><a href="vicidial_sales_viewer.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT SPREADSHEET PERFORMANCE</a></FONT>
-		<LI><a href="timeclock_report.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>USER TIMECLOCK REPORT</a></FONT>  &nbsp; &nbsp; 
-			<a href="timeclock_status.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>USER GROUP TIMECLOCK STATUS REPORT</a></FONT>
-
-		<LI><a href="AST_server_performance.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>SERVER PERFORMANCE</a></FONT>
+		<LI><a href="AST_timeonVDADall.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Real-Time Main Report</a></FONT>
+		<BR> &nbsp; Real-Time SIP: <a href="AST_timeonVDADall.php?SIPmonitorLINK=1"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Listen</a></FONT> - <a href="AST_timeonVDADall.php?SIPmonitorLINK=2"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Barge</a></FONT>
+		<BR> &nbsp; Real-Time IAX: <a href="AST_timeonVDADall.php?IAXmonitorLINK=1"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Listen</a></FONT> - <a href="AST_timeonVDADall.php?IAXmonitorLINK=2"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Barge</a></FONT><BR><BR>
+		<LI><a href="AST_timeonVDADallSUMMARY.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Real-Time Campaign Summary</a></FONT>
+		</UL><BR>
+		<B>Inbound and Outbound Calling Reports</B><BR>
+		<UL>
+		<LI><a href="AST_CLOSERstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Inbound Report</a></FONT>
+		<LI><a href="AST_CLOSER_service_level.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Inbound Service Level Report</a></FONT>
+		<LI><a href="AST_IVRstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Inbound IVR Report</a></FONT>
+		<LI><a href="AST_VDADstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Outbound Calling Report</a></FONT>
+		<LI><a href="fcstats.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Fronter - Closer Report</a></FONT>
+	<!-- <LI><a href="vicidial_sales_viewer.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>AGENT SPREADSHEET PERFORMANCE</a></FONT> -->
 	<?php
 		if ($LOGexport_reports >= 1)
 			{
-			echo "<LI><a href=\"call_report_export.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>EXPORT CALLS REPORT</a></FONT>\n";
-			}
-		if ($LOGuser_level >= 9)
-			{
-			echo "<LI><a href=\"$PHP_SELF?ADD=700000000000000\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>ADMIN CHANGE LOG</a></FONT>\n";
-			}
-		if ($SSenable_queuemetrics_logging > 0)
-			{
-			echo "<LI><a href=\"$queuemetrics_url_LU\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>QUEUEMETRICS REPORTS</a></FONT>\n";
-			}
-		if ($SSenable_vtiger_integration > 0)
-			{
-			echo "<LI><a href=\"$vtiger_url_LU\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>VTIGER HOME</a></FONT>\n";
+			echo "<LI><a href=\"call_report_export.php\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>Export Calls Report</a></FONT>\n";
 			}
 	?>
 		</UL>
+
+		</TD><TD VALIGN=TOP>
+		 &nbsp; &nbsp; &nbsp;
+		</TD><TD VALIGN=TOP>
+		<B>Agent Reports</B><BR>
+		<UL>
+		<LI><a href="AST_agent_time_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Agent Time Detail</a></FONT>
+		<LI><a href="AST_agent_status_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Agent Status Detail</a></FONT>
+		<LI><a href="AST_agent_performance_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Agent Performance Detail</a></FONT>
+		<LI><a href="AST_agent_days_detail.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Single Agent Daily</a></FONT>
+		</UL><BR>
+		<B>Time Clock Reports</B><BR>
+		<UL>
+		<LI><a href="timeclock_report.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>User Timeclock Report</a></FONT> 
+		<LI><a href="timeclock_status.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>User Group Timeclock Status Report</a></FONT>
+		</UL><BR>
+		<B>Other Reports and Links</B><BR>
+		<UL>
+		<LI><a href="AST_server_performance.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=2>Server Perforrmance Report</a></FONT>
+	<?php
+		if ($LOGuser_level >= 9)
+			{
+			echo "<LI><a href=\"$PHP_SELF?ADD=700000000000000\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>Administration Change Log</a></FONT>\n";
+			}
+		if ($SSenable_queuemetrics_logging > 0)
+			{
+			echo "<LI><a href=\"$queuemetrics_url_LU\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>QueueMetrics Reports</a></FONT>\n";
+			}
+		if ($SSenable_vtiger_integration > 0)
+			{
+			echo "<LI><a href=\"$vtiger_url_LU\"><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>VtigerCRM Home</a></FONT>\n";
+			}
+	?>
+		</UL>
+		</TD></TR></TABLE>
+
 		<PRE><TABLE BORDER=1 CELLPADDING=2 cellspacing=0>
 		<TR><TD>SERVER</TD><TD>DESCRIPTION</TD><TD>IP</TD><TD>ACT</TD><TD>LOAD</TD><TD>CHAN</TD><TD>DISK</TD><TD>OUTBOUND</TD><TD>INBOUND</TD></TR>
 		<?php 
@@ -723,6 +723,7 @@ $admin_home_url_LU =	$row[0];
 	<TR><TD <?php echo $reports_hh ?>>
 	<a href="<?php echo $ADMIN ?>?ADD=999999"><FONT FACE="ARIAL,HELVETICA" COLOR=<?php echo $reports_fc ?> SIZE=<?php echo $header_font_size ?>><?php echo $reports_bold ?> Reports </a>
 	</TD></TR>
+	<TR><TD> &nbsp; </TD></TR>
 	</TABLE>
 </TD><TD VALIGN=TOP WIDTH=<?php echo $page_width ?> BGCOLOR=#D9E6FE>
 <!-- END SIDEBAR NAVIGATION -->
@@ -0,0 +1,61 @@
+<?php
+# 
+# functions.php    version 2.2.0
+#
+# functions for administrative scripts and reports
+#
+# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+#
+#
+# CHANGES:
+# 90524-1503 - First Build
+#
+
+##### reformat seconds into HH:MM:SS or MM:SS #####
+function sec_convert($sec,$precision)
+	{
+	$sec = round($sec,0);
+
+	if ($sec < 1)
+		{
+		return "0:00";
+		}
+	else
+		{
+		if ($sec < 3600) {$precision='M';}
+
+		if ($precision == 'H')
+			{
+			$Fhours_H =	($sec / 3600);
+			$Fhours_H_int = floor($Fhours_H);
+			$Fhours_H_int = intval("$Fhours_H_int");
+			$Fhours_M = ($Fhours_H - $Fhours_H_int);
+			$Fhours_M = ($Fhours_M * 60);
+			$Fhours_M_int = floor($Fhours_M);
+			$Fhours_M_int = intval("$Fhours_M_int");
+			$Fhours_S = ($Fhours_M - $Fhours_M_int);
+			$Fhours_S = ($Fhours_S * 60);
+			$Fhours_S = round($Fhours_S, 0);
+			if ($Fhours_S < 10) {$Fhours_S = "0$Fhours_S";}
+			if ($Fhours_M_int < 10) {$Fhours_M_int = "0$Fhours_M_int";}
+			$Ftime = "$Fhours_H_int:$Fhours_M_int:$Fhours_S";
+			}
+		if ($precision == 'M')
+			{
+			$Fminutes_M = ($sec / 60);
+			$Fminutes_M_int = floor($Fminutes_M);
+			$Fminutes_M_int = intval("$Fminutes_M_int");
+			$Fminutes_S = ($Fminutes_M - $Fminutes_M_int);
+			$Fminutes_S = ($Fminutes_S * 60);
+			$Fminutes_S = round($Fminutes_S, 0);
+			if ($Fminutes_S < 10) {$Fminutes_S = "0$Fminutes_S";}
+			$Ftime = "$Fminutes_M_int:$Fminutes_S";
+			}
+		if ($precision == 'S')
+			{
+			$Ftime = $sec;
+			}
+		return "$Ftime";
+		}
+	}
+?>
@@ -27,14 +27,34 @@ if (isset($_GET["submit"]))				{$submit=$_GET["submit"];}
 if (isset($_GET["SUBMIT"]))				{$SUBMIT=$_GET["SUBMIT"];}
 	elseif (isset($_POST["SUBMIT"]))		{$SUBMIT=$_POST["SUBMIT"];}

+#############################################
+##### START SYSTEM_SETTINGS LOOKUP #####
+$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active FROM system_settings;";
+$rslt=mysql_query($stmt, $link);
+if ($DB) {echo "$stmt\n";}
+$qm_conf_ct = mysql_num_rows($rslt);
+$i=0;
+while ($i < $qm_conf_ct)
+	{
+	$row=mysql_fetch_row($rslt);
+	$non_latin =					$row[0];
+	$webroot_writable =				$row[1];
+	$SSoutbound_autodial_active =	$row[2];
+	$user_territories_active =		$row[3];
+	$i++;
+	}
+##### END SETTINGS LOOKUP #####
+###########################################
+
 $PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
 $PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);

-	$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1';";
-	if ($DB) {echo "|$stmt|\n";}
-	$rslt=mysql_query($stmt, $link);
-	$row=mysql_fetch_row($rslt);
-	$auth=$row[0];
+$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6 and view_reports='1';";
+if ($DB) {echo "|$stmt|\n";}
+if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
+$rslt=mysql_query($stmt, $link);
+$row=mysql_fetch_row($rslt);
+$auth=$row[0];

  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
 	{
@@ -51,7 +51,7 @@ if (isset($_GET["SUBMIT"]))						{$SUBMIT=$_GET["SUBMIT"];}

 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
-$stmt = "SELECT use_non_latin,webroot_writable FROM system_settings;";
+$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
@@ -59,8 +59,10 @@ $i=0;
 while ($i < $qm_conf_ct)
 	{
 	$row=mysql_fetch_row($rslt);
-	$non_latin =		$row[0];
-	$webroot_writable =	$row[1];
+	$non_latin =					$row[0];
+	$webroot_writable =				$row[1];
+	$SSoutbound_autodial_active =	$row[2];
+	$user_territories_active =		$row[3];
 	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
@@ -78,11 +80,11 @@ $invalid_record=0;
 if (!isset($begin_date)) {$begin_date = $TODAY;}
 if (!isset($end_date)) {$end_date = $TODAY;}

-	$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and view_reports='1';";
-	if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
-	$rslt=mysql_query($stmt, $link);
-	$row=mysql_fetch_row($rslt);
-	$auth=$row[0];
+$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and view_reports='1';";
+if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
+$rslt=mysql_query($stmt, $link);
+$row=mysql_fetch_row($rslt);
+$auth=$row[0];

 $fp = fopen ("./project_auth_entries.txt", "a");
 $date = date("r");
@@ -42,7 +42,7 @@ if (strlen($order)<2) {$order='hours_down';}

 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
-$stmt = "SELECT use_non_latin,webroot_writable FROM system_settings;";
+$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
@@ -50,8 +50,9 @@ $i=0;
 while ($i < $qm_conf_ct)
 	{
 	$row=mysql_fetch_row($rslt);
-	$non_latin =		$row[0];
-	$webroot_writable =	$row[1];
+	$non_latin =					$row[0];
+	$webroot_writable =				$row[1];
+	$SSoutbound_autodial_active =	$row[2];
 	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
@@ -36,7 +36,7 @@ if (isset($_GET["SUBMIT"]))					{$SUBMIT=$_GET["SUBMIT"];}

 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
-$stmt = "SELECT use_non_latin,webroot_writable,timeclock_end_of_day FROM system_settings;";
+$stmt = "SELECT use_non_latin,webroot_writable,timeclock_end_of_day,outbound_autodial_active FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
@@ -44,9 +44,11 @@ $i=0;
 while ($i < $qm_conf_ct)
 	{
 	$row=mysql_fetch_row($rslt);
-	$non_latin =			$row[0];
-	$webroot_writable =		$row[1];
-	$timeclock_end_of_day = $row[2];
+	$non_latin =					$row[0];
+	$webroot_writable =				$row[1];
+	$timeclock_end_of_day =			$row[2];
+	$SSoutbound_autodial_active =	$row[3];
+
 	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
@@ -32,7 +32,7 @@ if (isset($_GET["SUBMIT"]))				{$SUBMIT=$_GET["SUBMIT"];}

 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
-$stmt = "SELECT use_non_latin,webroot_writable FROM system_settings;";
+$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
@@ -40,8 +40,9 @@ $i=0;
 while ($i < $qm_conf_ct)
 	{
 	$row=mysql_fetch_row($rslt);
-	$non_latin =		$row[0];
-	$webroot_writable =	$row[1];
+	$non_latin =					$row[0];
+	$webroot_writable =				$row[1];
+	$SSoutbound_autodial_active =	$row[2];
 	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
@@ -18,11 +18,29 @@
 # 90305-1226 - Added user_call_log manual dial logs
 # 90310-0734 - Added admin header
 # 90508-0644 - Changed to PHP long tags
+# 90524-2009 - Changed time display to use functions.php
 #

 header ("Content-type: text/html; charset=utf-8");

 require("dbconnect.php");
+require("functions.php");
+
+#############################################
+##### START SYSTEM_SETTINGS LOOKUP #####
+$stmt = "SELECT use_non_latin,outbound_autodial_active,user_territories_active FROM system_settings;";
+$rslt=mysql_query($stmt, $link);
+if ($DB) {echo "$stmt\n";}
+$ss_conf_ct = mysql_num_rows($rslt);
+if ($ss_conf_ct > 0)
+	{
+	$row=mysql_fetch_row($rslt);
+	$non_latin =						$row[0];
+	$SSoutbound_autodial_active =		$row[1];
+	$user_territories_active =			$row[2];
+	}
+##### END SETTINGS LOOKUP #####
+###########################################

 $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
 $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
@@ -51,10 +69,11 @@ $TODAY = date("Y-m-d");
 if (!isset($begin_date)) {$begin_date = $TODAY;}
 if (!isset($end_date)) {$end_date = $TODAY;}

-	$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and view_reports='1';";
-	$rslt=mysql_query($stmt, $link);
-	$row=mysql_fetch_row($rslt);
-	$auth=$row[0];
+$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and view_reports='1';";
+if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
+$rslt=mysql_query($stmt, $link);
+$row=mysql_fetch_row($rslt);
+$auth=$row[0];

 $fp = fopen ("./project_auth_entries.txt", "a");
 $date = date("r");
@@ -73,10 +92,10 @@ $browser = getenv("HTTP_USER_AGENT");

 	if($auth>0)
 		{
-			$stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'";
-			$rslt=mysql_query($stmt, $link);
-			$row=mysql_fetch_row($rslt);
-			$LOGfullname=$row[0];
+		$stmt="SELECT full_name from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW'";
+		$rslt=mysql_query($stmt, $link);
+		$row=mysql_fetch_row($rslt);
+		$LOGfullname=$row[0];

 		fwrite ($fp, "VICIDIAL|GOOD|$date|$PHP_AUTH_USER|$PHP_AUTH_PW|$ip|$browser|$LOGfullname|\n");
 		fclose($fp);
@@ -93,7 +112,6 @@ $browser = getenv("HTTP_USER_AGENT");
 	$rslt=mysql_query($stmt, $link);
 	$row=mysql_fetch_row($rslt);
 	$full_name = $row[0];
-
 	}


@@ -170,7 +188,7 @@ echo "<br><center>\n";
 echo "<B>VICIDIAL TALK TIME AND STATUS:</B>\n";

 echo "<center><TABLE width=300 cellspacing=0 cellpadding=1>\n";
-echo "<tr><td><font size=2>STATUS</td><td align=right><font size=2>COUNT</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
+echo "<tr><td><font size=2>STATUS</td><td align=right><font size=2>COUNT</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";

 $stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01'  and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status";
 $rslt=mysql_query($stmt, $link);
@@ -226,34 +244,20 @@ while ($o < $p)
 	else
 		{$bgcolor='bgcolor="#9BB9FB"';}

-	$call_seconds = $call_sec[$o];
-	$call_hours = ($call_seconds / 3600);
-	$call_hours_int = round($call_hours, 2);
-	$call_hours_int = intval("$call_hours_int");
-	$call_minutes = ($call_hours - $call_hours_int);
-	$call_minutes = ($call_minutes * 60);
-	$call_minutes_int = round($call_minutes, 0);
-	if ($call_minutes_int < 10) {$call_minutes_int = "0$call_minutes_int";}
+	$call_hours_minutes =		sec_convert($call_sec[$o],'H'); 

 	echo "<tr $bgcolor><td><font size=2>$status[$o]</td>";
 	echo "<td align=right><font size=2> $counts[$o]</td>\n";
-	echo "<td align=right><font size=2> $call_hours_int:$call_minutes_int</td></tr>\n";
+	echo "<td align=right><font size=2> $call_hours_minutes</td></tr>\n";
 	$total_calls = ($total_calls + $counts[$o]);
 	$total_sec = ($total_sec + $call_sec[$o]);
 	$call_seconds=0;
 	$o++;
 	}

-$call_seconds = $total_sec;
-$call_hours = ($call_seconds / 3600);
-$call_hours_int = round($call_hours, 2);
-$call_hours_int = intval("$call_hours_int");
-$call_minutes = ($call_hours - $call_hours_int);
-$call_minutes = ($call_minutes * 60);
-$call_minutes_int = round($call_minutes, 0);
-if ($call_minutes_int < 10) {$call_minutes_int = "0$call_minutes_int";}
+$call_hours_minutes =		sec_convert($total_sec,'H'); 

-echo "<tr><td><font size=2>TOTAL CALLS </td><td align=right><font size=2> $total_calls</td><td align=right><font size=2> $call_hours_int:$call_minutes_int</td></tr>\n";
+echo "<tr><td><font size=2>TOTAL CALLS </td><td align=right><font size=2> $total_calls</td><td align=right><font size=2> $call_hours_minutes</td></tr>\n";
 echo "</TABLE></center>\n";


@@ -265,7 +269,7 @@ echo "<center>\n";

 echo "<B>VICIDIAL AGENT LOGIN/LOGOUT TIME:</B>\n";
 echo "<TABLE width=500 cellspacing=0 cellpadding=1>\n";
-echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
+echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";

 	$stmt="SELECT event,event_epoch,event_date,campaign_id,user_group from vicidial_user_log where user='" . mysql_real_escape_string($user) . "' and event_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01'  and event_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59'";
 	$rslt=mysql_query($stmt, $link);
@@ -295,21 +299,17 @@ echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td
 			{
 			if ($event_start_seconds)
 				{
+
 				$event_stop_seconds = $row[1];
 				$event_seconds = ($event_stop_seconds - $event_start_seconds);
 				$total_login_time = ($total_login_time + $event_seconds);
-				$event_hours = ($event_seconds / 3600);
-				$event_hours_int = round($event_hours, 2);
-				$event_hours_int = intval("$event_hours_int");
-				$event_minutes = ($event_hours - $event_hours_int);
-				$event_minutes = ($event_minutes * 60);
-				$event_minutes_int = round($event_minutes, 0);
-				if ($event_minutes_int < 10) {$event_minutes_int = "0$event_minutes_int";}
+				$event_hours_minutes =		sec_convert($event_seconds,'H'); 
+
 				echo "<tr $bgcolor><td><font size=2>$row[0]</td>";
 				echo "<td align=right><font size=2> $row[2]</td>\n";
 				echo "<td align=right><font size=2> $row[3]</td>\n";
 				echo "<td align=right><font size=2> $row[4]</td>\n";
-				echo "<td align=right><font size=2> $event_hours_int:$event_minutes_int</td></tr>\n";
+				echo "<td align=right><font size=2> $event_hours_minutes</td></tr>\n";
 				$event_start_seconds='';
 				$event_stop_seconds='';
 				}
@@ -328,19 +328,13 @@ echo "<tr><td><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td
 		$o++;
 	}

-$total_login_hours = ($total_login_time / 3600);
-$total_login_hours_int = round($total_login_hours, 2);
-$total_login_hours_int = intval("$total_login_hours_int");
-$total_login_minutes = ($total_login_hours - $total_login_hours_int);
-$total_login_minutes = ($total_login_minutes * 60);
-$total_login_minutes_int = round($total_login_minutes, 0);
-if ($total_login_minutes_int < 10) {$total_login_minutes_int = "0$total_login_minutes_int";}
+$total_login_hours_minutes =		sec_convert($total_login_time,'H'); 

 echo "<tr><td><font size=2>TOTAL</td>";
 echo "<td align=right><font size=2> </td>\n";
 echo "<td align=right><font size=2> </td>\n";
 echo "<td align=right><font size=2> </td>\n";
-echo "<td align=right><font size=2> $total_login_hours_int:$total_login_minutes_int</td></tr>\n";
+echo "<td align=right><font size=2> $total_login_hours_minutes</td></tr>\n";

 echo "</TABLE></center>\n";

@@ -362,7 +356,7 @@ echo "<center>\n";

 echo "<B>TIMECLOCK LOGIN/LOGOUT TIME:</B>\n";
 echo "<TABLE width=550 cellspacing=0 cellpadding=1>\n";
-echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
+echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><font size=2>EVENT </td><td align=right><font size=2> DATE</td><td align=right><font size=2> IP ADDRESS</td><td align=right><font size=2> GROUP</td><td align=right><font size=2>HOURS:MM:SS</td></tr>\n";

 	$stmt="SELECT event,event_epoch,user_group,login_sec,ip_address,timeclock_id,manager_user from vicidial_timeclock_log where user='" . mysql_real_escape_string($user) . "' and event_epoch >= '$SQepoch'  and event_epoch <= '$EQepoch';";
 	if ($DB>0) {echo "|$stmt|";}
@@ -398,20 +392,15 @@ echo "<tr><td><font size=2>ID </td><td><font size=2>EDIT </td><td align=right><f
 			{
 			$login_sec = $row[3];
 			$total_login_time = ($total_login_time + $login_sec);
-			$event_hours = ($login_sec / 3600);
-			$event_hours_int = round($event_hours, 2);
-			$event_hours_int = intval("$event_hours_int");
-			$event_minutes = ($event_hours - $event_hours_int);
-			$event_minutes = ($event_minutes * 60);
-			$event_minutes_int = round($event_minutes, 0);
-			if ($event_minutes_int < 10) {$event_minutes_int = "0$event_minutes_int";}
+			$event_hours_minutes =		sec_convert($login_sec,'H'); 
+
 			echo "<tr $bgcolor><td><font size=2><A HREF=\"./timeclock_edit.php?timeclock_id=$row[5]\">$row[5]</A></td>";
 			echo "<td align=right><font size=2>$manager_edit</td>";
 			echo "<td align=right><font size=2>$row[0]</td>";
 			echo "<td align=right><font size=2> $TC_log_date</td>\n";
 			echo "<td align=right><font size=2> $row[4]</td>\n";
 			echo "<td align=right><font size=2> $row[2]</td>\n";
-			echo "<td align=right><font size=2> $event_hours_int:$event_minutes_int";
+			echo "<td align=right><font size=2> $event_hours_minutes";
 			if ($DB) {echo " - $total_login_time - $login_sec";}
 			echo "</td></tr>\n";
 			}
@@ -423,26 +412,21 @@ if (strlen($login_sec)<1)
 	$total_login_time = ($total_login_time + $login_sec);
 		if ($DB) {echo "LOGIN ONLY - $total_login_time - $login_sec";}
 	}
-$total_login_hours = ($total_login_time / 3600);
-$total_login_hours_int = round($total_login_hours, 2);
-$total_login_hours_int = intval("$total_login_hours_int");
-$total_login_minutes = ($total_login_hours - $total_login_hours_int);
-$total_login_minutes = ($total_login_minutes * 60);
-$total_login_minutes_int = round($total_login_minutes, 0);
-if ($total_login_minutes_int < 10) {$total_login_minutes_int = "0$total_login_minutes_int";}
+$total_login_hours_minutes =		sec_convert($total_login_time,'H'); 

-	if ($DB) {echo " - $total_login_time - $login_sec";}
+if ($DB) {echo " - $total_login_time - $login_sec";}

 echo "<tr><td align=right><font size=2> </td>";
 echo "<td align=right><font size=2> </td>\n";
 echo "<td align=right><font size=2> </td>\n";
 echo "<td align=right><font size=2> </td>\n";
 echo "<td align=right><font size=2><font size=2>TOTAL </td>\n";
-echo "<td align=right><font size=2> $total_login_hours_int:$total_login_minutes_int  </td></tr>\n";
+echo "<td align=right><font size=2> $total_login_hours_minutes  </td></tr>\n";

 echo "</TABLE></center>\n";


+
 ##### closer in-group selection logs #####

 echo "<br><br>\n";
@@ -39,7 +39,7 @@ if (isset($_GET["SUBMIT"]))				{$SUBMIT=$_GET["SUBMIT"];}

 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
-$stmt = "SELECT use_non_latin,webroot_writable FROM system_settings;";
+$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
@@ -47,8 +47,10 @@ $i=0;
 while ($i < $qm_conf_ct)
 	{
 	$row=mysql_fetch_row($rslt);
-	$non_latin =		$row[0];
-	$webroot_writable =	$row[1];
+	$non_latin =						$row[0];
+	$webroot_writable =					$row[1];
+	$SSoutbound_autodial_active =		$row[2];
+	$user_territories_active =			$row[3];
 	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
@@ -91,6 +91,7 @@ $PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);

 $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and modify_users='1'";
 if ($DB) {echo "|$stmt|\n";}
+if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
 $rslt=mysql_query($stmt, $link);
 $row=mysql_fetch_row($rslt);
 $auth=$row[0];