added INBOUND_MAN dial_method to allow for inbound call handling while list dialing manually
admin.php, vicidial.php git-svn-id: svn://192.168.202.10@974 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -189,8 +189,11 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
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41. New Slovak translation for the agent screen, as well as new German agent
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screen translation and new German buttons for the agent screen
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42. New Welcome demo screen with links to all translations of agent and admin
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screens
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42. New Welcome demo and languages screens with links to all translations of
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agent and admin screens
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43. Added INBOUND_MAN dial method to allow for inbound call handling by agents
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that are also placing manual dial list calls through their campaign lists
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@@ -172,6 +172,14 @@ If you have any questions or problems please post to the astguiclient-users list
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exten => 8168,3,Hangup
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This should help to prevent overwriting of prompts that are copied over from the one server that is used to do prompt creation.
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9. On all servers but one you should consider redirecting voicemail direct calls to a single server:
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Change this:
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exten => _85026666666666.,1,Wait(1)
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exten => _85026666666666.,2,Voicemail(${EXTEN:14}|u)
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exten => _85026666666666.,3,Hangup
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To something like this:
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exten => _85026666666666.,1,Dial(${TRUNKIAX2}/${EXTEN},55,o)
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@@ -541,7 +541,7 @@ closer_campaigns TEXT default '',
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use_internal_dnc ENUM('Y','N') default 'N',
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allcalls_delay SMALLINT(3) UNSIGNED default '0',
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omit_phone_code ENUM('Y','N') default 'N',
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dial_method ENUM('MANUAL','RATIO','ADAPT_HARD_LIMIT','ADAPT_TAPERED','ADAPT_AVERAGE') default 'MANUAL',
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dial_method ENUM('MANUAL','RATIO','ADAPT_HARD_LIMIT','ADAPT_TAPERED','ADAPT_AVERAGE','INBOUND_MAN') default 'MANUAL',
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available_only_ratio_tally ENUM('Y','N') default 'N',
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adaptive_dropped_percentage SMALLINT(3) default '3',
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adaptive_maximum_level VARCHAR(6) default '3.0',
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@@ -1324,7 +1324,7 @@ INSERT INTO vicidial_phone_codes (country_code, country, areacode, state, GMT_of
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UPDATE system_settings SET qc_last_pull_time=NOW();
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UPDATE system_settings SET db_schema_version='1109';
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UPDATE system_settings SET db_schema_version='1110';
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GRANT RELOAD ON *.* TO cron@'%';
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GRANT RELOAD ON *.* TO cron@localhost;
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@@ -481,3 +481,7 @@ INSERT INTO vicidial_statuses values('QVMAIL','Queue Abandon Voicemail Left','N'
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ALTER TABLE vicidial_inbound_groups MODIFY hold_time_option ENUM('NONE','EXTENSION','VOICEMAIL','IN_GROUP','CALLERID_CALLBACK','DROP_ACTION','PRESS_VMAIL') default 'NONE';
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UPDATE system_settings SET db_schema_version='1109';
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ALTER TABLE vicidial_campaigns MODIFY dial_method ENUM('MANUAL','RATIO','ADAPT_HARD_LIMIT','ADAPT_TAPERED','ADAPT_AVERAGE','INBOUND_MAN') default 'MANUAL';
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UPDATE system_settings SET db_schema_version='1110';
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@@ -332,6 +332,7 @@ Modify DIDs: ||
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To disable the On Hold Prompt, set the interval to 0||
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3-Way Call Outbound CallerID -<\/B> This defines what is sent out as the outbound callerID number from 3-way calls placed by the agent, CAMPAIGN uses the custom campaign callerID, CUSTOMER uses the number of the customer that is active on the agents screen and AGENT_PHONE uses the callerID for the phone that the agent is logged into||
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3-Way Call Outbound CallerID:||
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INBOUND_MAN allows the agent to place manual dial calls from a campaign list while being able to take inbound calls between manual dial calls||
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############################################################ CLIENT
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+113
-15
@@ -194,10 +194,11 @@
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# 81007-0945 - Added three_way_call_cid option for outbound 3way calls
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# 81010-1047 - Fixed conf calling prefix to use settings, other 3way improvements
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# 81011-1403 - Fixed bugs in leave3way when transferring a manual dial call
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# 81012-1729 - Added INBOUND_MAN dial method to allow manual list dialing and inbound calls
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#
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$version = '2.0.5-172';
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$build = '81011-1403';
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$version = '2.0.5-173';
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$build = '81012-1729';
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require("dbconnect.php");
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@@ -797,7 +798,7 @@ $VDloginDISPLAY=0;
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$HKstatusnames = substr("$HKstatusnames", 0, -1);
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##### grab the campaign settings
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$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
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$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
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$rslt=mysql_query($stmt, $link);
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if ($DB) {echo "$stmt\n";}
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$row=mysql_fetch_row($rslt);
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@@ -840,6 +841,7 @@ $VDloginDISPLAY=0;
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$CopY_tO_ClipboarD = $row[36];
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$use_campaign_dnc = $row[37];
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$three_way_call_cid = $row[38];
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$dial_method = $row[39];
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if ( (!ereg('DISABLED',$VU_vicidial_recording_override)) and ($VU_vicidial_recording > 0) )
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{
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@@ -861,6 +863,8 @@ $VDloginDISPLAY=0;
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}
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if ($display_queue_count=='N')
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{$callholdstatus='0';}
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if ($dial_method == 'INBOUND_MAN')
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{$VU_closer_default_blended=0;}
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$closer_campaigns = preg_replace("/^ | -$/","",$closer_campaigns);
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$closer_campaigns = preg_replace("/ /","','",$closer_campaigns);
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@@ -2012,6 +2016,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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var agentphonelive = 0;
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var conf_dialed = 0;
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var leaving_threeway = 0;
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var dial_method = '<? echo $dial_method ?>';
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var DiaLControl_auto_HTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a>";
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var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"./images/vdc_LB_pause.gif\" border=0 alt=\"Pause\"></a><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
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var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
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@@ -3601,7 +3606,18 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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inOUT = 'OUT';
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all_record = 'NO';
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all_record_count=0;
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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if (dial_method == "INBOUND_MAN")
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{
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auto_dial_level=0;
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AutoDial_ReSume_PauSe('VDADpause');
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\"><BR><IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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}
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if (document.vicidial_form.LeadPreview.checked==true)
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{
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reselect_preview_dial = 1;
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@@ -3678,8 +3694,17 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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}
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else
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{
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if (dial_method == "INBOUND_MAN")
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{
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auto_dial_level=starting_dial_level;
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a><BR><a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"./images/vdc_LB_dialnextnumber.gif\" border=0 alt=\"Dial Next Number\"></a>";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
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}
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document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
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reselect_alt_dial = 0;
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}
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}
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@@ -3883,7 +3908,16 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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if (dial_method == "INBOUND_MAN")
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{
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auto_dial_level=starting_dial_level;
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\"><BR><IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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}
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var xmlhttp=false;
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/*@cc_on @*/
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@@ -3965,7 +3999,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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document.getElementById("MainStatuSSpan").innerHTML = " Lead skipped, go on to next lead";
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"./images/vdc_LB_dialnextnumber.gif\" border=0 alt=\"Dial Next Number\"></a>";
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if (dial_method == "INBOUND_MAN")
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{
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a><BR><a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"./images/vdc_LB_dialnextnumber.gif\" border=0 alt=\"Dial Next Number\"></a>";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"./images/vdc_LB_dialnextnumber.gif\" border=0 alt=\"Dial Next Number\"></a>";
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}
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}
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}
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}
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@@ -4138,14 +4179,32 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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}
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AutoDialReady = 1;
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AutoDialWaiting = 1;
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
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if (dial_method == "INBOUND_MAN")
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{
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auto_dial_level=starting_dial_level;
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"./images/vdc_LB_pause.gif\" border=0 alt=\"Pause\"></a><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\"></a><BR><a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"./images/vdc_LB_dialnextnumber.gif\" border=0 alt=\"Dial Next Number\"></a>";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_ready;
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}
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}
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else
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{
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var VDRP_stage = 'PAUSED';
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AutoDialReady = 0;
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AutoDialWaiting = 0;
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
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if (dial_method == "INBOUND_MAN")
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{
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auto_dial_level=starting_dial_level;
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a><BR><a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"./images/vdc_LB_dialnextnumber.gif\" border=0 alt=\"Dial Next Number\"></a>";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
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}
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}
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var xmlhttp=false;
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@@ -4524,7 +4583,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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document.getElementById("VolumeDownSpan").innerHTML = "<a href=\"#\" onclick=\"volume_control('DOWN','" + lastcustchannel + "','');return false;\"><IMG SRC=\"./images/vdc_volume_down.gif\" BORDER=0></a>";
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}
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
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if (dial_method == "INBOUND_MAN")
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{
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\"><BR><IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
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}
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if (VDCL_group_id.length > 1)
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{var group = VDCL_group_id;}
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@@ -4982,7 +5048,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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{
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document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
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document.getElementById("MainStatuSSpan").innerHTML = '';
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
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if (dial_method == "INBOUND_MAN")
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{
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\"><BR><IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
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}
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reselect_alt_dial = 0;
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}
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}
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@@ -4991,7 +5064,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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else
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{
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document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
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if (dial_method == "INBOUND_MAN")
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{
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document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\"><BR><IMG SRC=\"./images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Dial Next Number\">";
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}
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||||
else
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||||
{
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML_OFF;
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}
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reselect_alt_dial = 0;
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}
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||||
}
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@@ -5701,6 +5781,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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// Update vicidial_live_agents record with closer in group choices
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function CloserSelect_submit()
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{
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if (dial_method == "INBOUND_MAN")
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{document.vicidial_form.CloserSelectBlended.checked=false;}
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if (document.vicidial_form.CloserSelectBlended.checked==true)
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{VICIDiaL_closer_blended = 1;}
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else
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@@ -6461,7 +6543,7 @@ else
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{hideDiv('AgentStatusCalls');}
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if (agentcallsstatus != '1')
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{hideDiv('AgentStatusSpan');}
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if ( (auto_dial_level != 0) || (manual_dial_preview != 1) )
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if ( ( (auto_dial_level > 0) && (dial_method != "INBOUND_MAN") ) || (manual_dial_preview < 1) )
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{clearDiv('DiaLLeaDPrevieW');}
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if (alt_phone_dialing != 1)
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{clearDiv('DiaLDiaLAltPhonE');}
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@@ -6498,6 +6580,13 @@ else
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hideDiv('CloserSelectBox');
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MainPanelToFront();
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var CloserSelecting = 0;
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if (dial_method == "INBOUND_MAN")
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{
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dial_method = "MANUAL";
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auto_dial_level=0;
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||||
starting_dial_level=0;
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document.getElementById("DiaLControl").innerHTML = DiaLControl_manual_HTML;
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||||
}
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||||
}
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VICIDiaL_closer_login_checked = 1;
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||||
}
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||||
@@ -7047,8 +7136,17 @@ else
|
||||
}
|
||||
else
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||||
{
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||||
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
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||||
clearDiv('DiaLLeaDPrevieW');
|
||||
if (dial_method == "INBOUND_MAN")
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||||
{
|
||||
document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\"Pause\"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a><BR><a href=\"#\" onclick=\"ManualDialNext('','','','','');\"><IMG SRC=\"./images/vdc_LB_dialnextnumber.gif\" border=0 alt=\"Dial Next Number\"></a>";
|
||||
if (manual_dial_preview == 1)
|
||||
{buildDiv('DiaLLeaDPrevieW');}
|
||||
}
|
||||
else
|
||||
{
|
||||
document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
|
||||
clearDiv('DiaLLeaDPrevieW');
|
||||
}
|
||||
}
|
||||
}
|
||||
panel_bgcolor='#E0C2D6';
|
||||
|
||||
@@ -1458,11 +1458,12 @@ $survey_camp_record_dir = ereg_replace(";","",$survey_camp_record_dir);
|
||||
# 80909-0553 - Added campaign-specific DNC list option and add
|
||||
# 81002-1101 - Added more in-group options and new DID section and user options
|
||||
# 81007-0936 - Added three_way_call_cid option to campaigns
|
||||
# 81012-1725 - Added INBOUND_MAN dial method allowing for manual list dialing with inbound calls
|
||||
#
|
||||
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
|
||||
|
||||
$admin_version = '2.0.5-144';
|
||||
$build = '81007-0936';
|
||||
$admin_version = '2.0.5-145';
|
||||
$build = '81012-1725';
|
||||
|
||||
$STARTtime = date("U");
|
||||
$SQLdate = date("Y-m-d H:i:s");
|
||||
@@ -2665,7 +2666,7 @@ echo "<TABLE WIDTH=98% BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR><TD ALIGN
|
||||
<BR>
|
||||
<A NAME="vicidial_campaigns-dial_method">
|
||||
<BR>
|
||||
<B>Dial Method -</B> This field is the way to define how dialing is to take place. If MANUAL then the auto_dial_level will be locked at 0 unless Dial Method is changed. If RATIO then the normal dialing a number of lines for Active agents. ADAPT_HARD_LIMIT will dial predictively up to the dropped percentage and then not allow aggressive dialing once the drop limit is reached until the percentage goes down again. ADAPT_TAPERED allows for running over the dropped percentage in the first half of the shift -as defined by call_time selected for campaign- and gets more strict as the shift goes on. ADAPT_AVERAGE tries to maintain an average or the dropped percentage not imposing hard limits as aggressively as the other two methods. You cannot change the Auto Dial Level if you are in any of the ADAPT dial methods. Only the Dialer can change the dial level when in predictive dialing mode.
|
||||
<B>Dial Method -</B> This field is the way to define how dialing is to take place. If MANUAL then the auto_dial_level will be locked at 0 unless Dial Method is changed. If RATIO then the normal dialing a number of lines for Active agents. ADAPT_HARD_LIMIT will dial predictively up to the dropped percentage and then not allow aggressive dialing once the drop limit is reached until the percentage goes down again. ADAPT_TAPERED allows for running over the dropped percentage in the first half of the shift -as defined by call_time selected for campaign- and gets more strict as the shift goes on. ADAPT_AVERAGE tries to maintain an average or the dropped percentage not imposing hard limits as aggressively as the other two methods. You cannot change the Auto Dial Level if you are in any of the ADAPT dial methods. Only the Dialer can change the dial level when in predictive dialing mode. INBOUND_MAN allows the agent to place manual dial calls from a campaign list while being able to take inbound calls between manual dial calls.
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_campaigns-auto_dial_level">
|
||||
@@ -11323,7 +11324,7 @@ if ($ADD==31)
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Force Reset of Hopper: </td><td align=left><select size=1 name=reset_hopper><option>Y</option><option SELECTED>N</option></select>$NWB#vicidial_campaigns-force_reset_hopper$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#BDFFBD><td align=right>Dial Method: </td><td align=left><select size=1 name=dial_method><option >MANUAL</option><option>RATIO</option><option>ADAPT_HARD_LIMIT</option><option>ADAPT_TAPERED</option><option>ADAPT_AVERAGE</option><option SELECTED>$dial_method</option></select>$NWB#vicidial_campaigns-dial_method$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#BDFFBD><td align=right>Dial Method: </td><td align=left><select size=1 name=dial_method><option >MANUAL</option><option>RATIO</option><option>ADAPT_HARD_LIMIT</option><option>ADAPT_TAPERED</option><option>ADAPT_AVERAGE</option><option>INBOUND_MAN</option><option SELECTED>$dial_method</option></select>$NWB#vicidial_campaigns-dial_method$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#BDFFBD><td align=right>Auto Dial Level: </td><td align=left><select size=1 name=auto_dial_level><option >0</option><option>1</option><option>1.1</option><option>1.2</option><option>1.3</option><option>1.4</option><option>1.5</option><option>1.6</option><option>1.7</option><option>1.8</option><option>1.9</option><option>2.0</option><option>2.2</option><option>2.5</option><option>2.7</option><option>3.0</option><option>3.5</option><option>4.0</option><option SELECTED>$auto_dial_level</option></select>(0 = off)$NWB#vicidial_campaigns-auto_dial_level$NWE <input type=checkbox name=dial_level_override value=\"1\">ADAPT OVERRIDE</td></tr>\n";
|
||||
|
||||
@@ -12230,7 +12231,7 @@ if ($ADD==34)
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Force Reset of Hopper: </td><td align=left><select size=1 name=reset_hopper><option>Y</option><option SELECTED>N</option></select>$NWB#vicidial_campaigns-force_reset_hopper$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#BDFFBD><td align=right>Dial Method: </td><td align=left><select size=1 name=dial_method><option >MANUAL</option><option>RATIO</option><option>ADAPT_HARD_LIMIT</option><option>ADAPT_TAPERED</option><option>ADAPT_AVERAGE</option><option SELECTED>$dial_method</option></select>$NWB#vicidial_campaigns-dial_method$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#BDFFBD><td align=right>Dial Method: </td><td align=left><select size=1 name=dial_method><option >MANUAL</option><option>RATIO</option><option>ADAPT_HARD_LIMIT</option><option>ADAPT_TAPERED</option><option>ADAPT_AVERAGE</option><option>INBOUND_MAN</option><option SELECTED>$dial_method</option></select>$NWB#vicidial_campaigns-dial_method$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#BDFFBD><td align=right>Auto Dial Level: </td><td align=left><select size=1 name=auto_dial_level><option >0</option><option>1</option><option>1.1</option><option>1.2</option><option>1.3</option><option>1.4</option><option>1.5</option><option>1.6</option><option>1.7</option><option>1.8</option><option>1.9</option><option>2.0</option><option>2.2</option><option>2.5</option><option>2.7</option><option>3.0</option><option>3.5</option><option>4.0</option><option SELECTED>$auto_dial_level</option></select>(0 = off)$NWB#vicidial_campaigns-auto_dial_level$NWE</td></tr>\n";
|
||||
|
||||
@@ -13842,7 +13843,8 @@ if ($ADD==3311)
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>DID Extension: </td><td align=left><input type=text name=did_pattern size=30 maxlength=50 value=\"$did_pattern\">$NWB#vicidial_inbound_dids-did_pattern$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>DID Description: </td><td align=left><input type=text name=did_description size=40 maxlength=50 value=\"$did_description\">$NWB#vicidial_inbound_dids-did_description$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Active: </td><td align=left><select size=1 name=did_active><option>Y</option><option>N</option><option SELECTED>$did_active</option></select>$NWB#vicidial_inbound_dids-did_active$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#99FFCC><td align=right>DID Route: </td><td align=left><select size=1 name=did_route><option>EXTEN</option><option>VOICEMAIL</option><option>AGENT</option><option>PHONE</option><option>IN_GROUP</option><option SELECTED>$did_route</option></select>$NWB#vicidial_inbound_dids-did_route$NWE</td></tr>\n";
|
||||
# <option>AGENT</option>
|
||||
echo "<tr bgcolor=#99FFCC><td align=right>DID Route: </td><td align=left><select size=1 name=did_route><option>EXTEN</option><option>VOICEMAIL</option><option>PHONE</option><option>IN_GROUP</option><option SELECTED>$did_route</option></select>$NWB#vicidial_inbound_dids-did_route$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Extension: </td><td align=left><input type=text name=extension size=40 maxlength=50 value=\"$extension\">$NWB#vicidial_inbound_dids-extension$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Extension Context: </td><td align=left><input type=text name=exten_context size=40 maxlength=50 value=\"$exten_context\">$NWB#vicidial_inbound_dids-exten_context$NWE</td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Voicemail Box: </td><td align=left><input type=text name=voicemail_ext size=10 maxlength=10 value=\"$voicemail_ext\">$NWB#vicidial_inbound_dids-voicemail_ext$NWE</td></tr>\n";
|
||||
|
||||
Reference in New Issue
Block a user