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Added show_previous_callback campaign option

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git-svn-id: svn://192.168.202.10@2201 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2014-11-25 02:58:48 +00:00
parent 817c13b9be
commit 3e5aa3a593
5 changed files with 39 additions and 15 deletions
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extras/MySQL_AST_CREATE_tables.sql
+3 -2
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@@ -913,7 +913,8 @@ allow_chats ENUM('Y','N') default 'N',
comments_all_tabs ENUM('DISABLED','ENABLED') default 'DISABLED',
comments_dispo_screen ENUM('DISABLED','ENABLED','REPLACE_CALL_NOTES') default 'DISABLED',
comments_callback_screen ENUM('DISABLED','ENABLED','REPLACE_CB_NOTES') default 'DISABLED',
qc_comment_history ENUM('CLICK','AUTO_OPEN','CLICK_ALLOW_MINIMIZE','AUTO_OPEN_ALLOW_MINIMIZE') default 'CLICK'
qc_comment_history ENUM('CLICK','AUTO_OPEN','CLICK_ALLOW_MINIMIZE','AUTO_OPEN_ALLOW_MINIMIZE') default 'CLICK',
show_previous_callback ENUM('DISABLED','ENABLED') default 'ENABLED'
) ENGINE=MyISAM;
CREATE TABLE vicidial_lists (
@@ -3310,4 +3311,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version';
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1388',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1389',db_schema_update_date=NOW(),reload_timestamp=NOW();
extras/upgrade_2.10.sql
+4
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@@ -68,3 +68,7 @@ ALTER TABLE vicidial_campaigns ADD comments_callback_screen ENUM('DISABLED','ENA
ALTER TABLE vicidial_campaigns ADD qc_comment_history ENUM('CLICK','AUTO_OPEN','CLICK_ALLOW_MINIMIZE','AUTO_OPEN_ALLOW_MINIMIZE') default 'CLICK';
UPDATE system_settings SET db_schema_version='1388',db_schema_update_date=NOW() where db_schema_version < 1388;
ALTER TABLE vicidial_campaigns ADD show_previous_callback ENUM('DISABLED','ENABLED') default 'ENABLED';
UPDATE system_settings SET db_schema_version='1389',db_schema_update_date=NOW() where db_schema_version < 1389;
www/agc/vicidial.php
+14 -8
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@@ -451,10 +451,11 @@
# 141118-1439 - Added agent_email as webform and script variable
# 141121-1005 - Added new QC and comments campaign options
# 141124-1144 - Added new Callback Comments campaign option
# 141124-2146 - Added show_previous_callback campaign option
#
$version = '2.10-422c';
$build = '141124-1144';
$version = '2.10-423c';
$build = '141124-2146';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=80;
$one_mysql_log=0;
@@ -1470,7 +1471,7 @@ else
$HKstatusnames = substr("$HKstatusnames", 0, -1);
##### grab the campaign settings
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -1598,7 +1599,7 @@ else
$comments_dispo_screen = $row[120];
$comments_callback_screen = $row[121];
$qc_comment_history = $row[122];
$show_previous_callback = $row[123];
if ( ($callback_active_limit_override == 'Y') and ($callback_active_limit > 0) )
{
@@ -3944,6 +3945,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var comments_callback_screen='<?php echo $comments_callback_screen ?>';
var qc_comment_history='<?php echo $qc_comment_history ?>';
var OtherTab='0';
var show_previous_callback='<?php echo $show_previous_callback ?>';
var DiaLControl_auto_HTML = "<img src=\"./images/<?php echo _QXZ("vdc_LB_pause_OFF.gif") ?>\" border=\"0\" alt=\" Pause \" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_resume.gif") ?>\" border=\"0\" alt=\"Resume\" /></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_pause.gif") ?>\" border=\"0\" alt=\" Pause \" /></a><img src=\"./images/<?php echo _QXZ("vdc_LB_resume_OFF.gif") ?>\" border=\"0\" alt=\"Resume\" />";
var DiaLControl_auto_HTML_OFF = "<img src=\"./images/<?php echo _QXZ("vdc_LB_pause_OFF.gif") ?>\" border=\"0\" alt=\" Pause \" /><img src=\"./images/<?php echo _QXZ("vdc_LB_resume_OFF.gif") ?>\" border=\"0\" alt=\"Resume\" />";
@@ -6725,7 +6727,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
document.getElementById("CBcommentsBoxB").innerHTML = "<b><?php echo _QXZ("CallBack:"); ?> </b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b><?php echo _QXZ("Agent:"); ?> </b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b><?php echo _QXZ("Comments:"); ?> </b><br />" + CBcomments;
showDiv('CBcommentsBox');
if (show_previous_callback == 'ENABLED')
{showDiv('CBcommentsBox');}
}
if ( (quick_transfer_button == 'IN_GROUP') || (quick_transfer_button == 'LOCKED_IN_GROUP') )
@@ -7867,7 +7870,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
document.getElementById("CBcommentsBoxB").innerHTML = "<b><?php echo _QXZ("CallBack:"); ?> </b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b><?php echo _QXZ("Agent:"); ?> </b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b><?php echo _QXZ("Comments:"); ?> </b><br />" + CBcomments;
showDiv('CBcommentsBox');
if (show_previous_callback == 'ENABLED')
{showDiv('CBcommentsBox');}
}
if (post_phone_time_diff_alert_message.length > 10)
@@ -8871,7 +8875,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
document.getElementById("CBcommentsBoxB").innerHTML = "<b><?php echo _QXZ("CallBack:"); ?> </b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b><?php echo _QXZ("Agent:"); ?> </b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b><?php echo _QXZ("Comments:"); ?> </b><br />" + CBcomments;
showDiv('CBcommentsBox');
if (show_previous_callback == 'ENABLED')
{showDiv('CBcommentsBox');}
}
if (dialed_label == 'ALT')
{document.getElementById("CusTInfOSpaN").innerHTML = " <b> <?php echo _QXZ("ALT DIAL NUMBER: ALT"); ?> </b>";}
@@ -9409,7 +9414,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
document.getElementById("CBcommentsBoxB").innerHTML = "<b><?php echo _QXZ("CallBack:"); ?> </b>" + CBcallback_time;
document.getElementById("CBcommentsBoxC").innerHTML = "<b><?php echo _QXZ("Agent:"); ?> </b>" + CBuser;
document.getElementById("CBcommentsBoxD").innerHTML = "<b><?php echo _QXZ("Comments:"); ?> </b><br />" + CBcomments;
showDiv('CBcommentsBox');
if (show_previous_callback == 'ENABLED')
{showDiv('CBcommentsBox');}
}
if (dialed_label == 'ALT')
{document.getElementById("CusTInfOSpaN").innerHTML = " <b> <?php echo _QXZ("ALT DIAL NUMBER: ALT"); ?> </b>";}
www/vicidial/admin.php
+12 -5
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File diff suppressed because one or more lines are too long
www/vicidial/help.php
+6
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@@ -25,6 +25,7 @@
# 140706-0935 - Added callback_time_24hour
# 140902-0815 - Added callback_active_limit and callback_active_limit_override
# 141123-1019 - Added help for new campaign comments options
# 141124-2144 - Added show_previous_callback
#
@@ -1373,6 +1374,11 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B>My Callbacks Checkbox Default -</B> This option allows you to pre-set the My Callback checkbox on the agent scheduled callback screen. CHECKED will check the checkbox automatically for every call. Default is UNCHECKED.
<BR>
<A NAME="campaigns-show_previous_callback">
<BR>
<B>Show Previous Callback -</B> This option if enabled will show on the agent screen with a separate yellow panel information about the previously set callback that the agent has up on their screen. Disabling this option will not show that panel. Default is ENABLED.
<BR>
<A NAME="campaigns-wrapup_seconds">
<BR>