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Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls.

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git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2023-06-07 14:20:45 +00:00
parent 13682ef203
commit 3f4df6cfb6
7 changed files with 103 additions and 12 deletions
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docs/CALLER_ID_NAME_CODES.txt
+2 -1
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@@ -1,4 +1,4 @@
CALLER ID NAME CODES DOC Started: 2013-07-15 Updated: 2023-04-18
CALLER ID NAME CODES DOC Started: 2013-07-15 Updated: 2023-06-07
This document is meant for reference only, and it does not contain all CID name codes possible, but more will be added over time.
@@ -17,6 +17,7 @@ FP - Back to agent From Park (FPvdcW14529553216666)
LX - Park Xfer Call (LXvdcW13739432176666)
FX - Xfer Back to session From Park (FXvdcW14529553216666)
VH - Inbound Agent Alert (VH7152252518600051)
VS - Inbound Second Agent Alert (VS7152252518600051)
RH - Recording Hangup (RH1234514529553690)
CX - Consultative Transfer (CXAR2420160116094751)
XLvdc - Agent Local Closer or ReQueue Call (XLvdcW13739431946666) [epoch + user...]