Added In-Group in_queue_nanque options

Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc

git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2021-11-08 03:54:53 +00:00
parent 1ca244c6ae
commit 4242aeb447
13 changed files with 297 additions and 90 deletions
+5 -2
View File
@@ -1379,7 +1379,9 @@ qc_scorecard_id VARCHAR(20) DEFAULT '',
qc_statuses_id VARCHAR(20) DEFAULT '',
populate_lead_comments VARCHAR(40) default 'CALLERID_NAME',
drop_call_seconds_override VARCHAR(40) default 'DISABLED',
populate_lead_owner VARCHAR(20) default 'DISABLED'
populate_lead_owner VARCHAR(20) default 'DISABLED',
in_queue_nanque ENUM('N','Y','NO_PAUSED','NO_PAUSED_EXCEPTIONS','NO_READY') default 'N'
in_queue_nanque_exceptions VARCHAR(40) default ''
) ENGINE=MyISAM;
CREATE TABLE vicidial_stations (
@@ -4997,6 +4999,7 @@ INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,cate
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('TIMEOT','Inbound Queue Timeout Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('AFTHRS','Inbound After Hours Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('NANQUE','Inbound No Agent No Queue Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('IQNANQ','InQueue No-Agent-No-Queue drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('PDROP','Outbound Pre-Routing Drop','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('IVRXFR','Outbound drop to Call Menu','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable,scheduled_callback,completed,answering_machine) values('SVYCLM','Survey sent to Call Menu','N','Y','UNDEFINED','N','N','N','N','N','N','N','N');
@@ -5025,4 +5028,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1646',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1647',db_schema_update_date=NOW(),reload_timestamp=NOW();