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Added a delay on consultative transfers involving custom fields in vicidial.php, options.php option to control the delay

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git-svn-id: svn://192.168.202.10@1786 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2012-02-15 11:31:57 +00:00
parent 57dd21a942
commit 43a12773ea
2 changed files with 53 additions and 8 deletions
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www/agc/options-example.php
+4 -2
View File
@@ -1,12 +1,13 @@
<?php
# options.php - manually defined options for vicidial.php
#
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# rename this file to options.php for the settings here to go into effect
#
# CHANGELOG
# 100306-0805 - First Build
# 100306-0805 - First Build
# 120214-1636 - Added consult_custom_delay optioin
#
$conf_silent_prefix = '5'; # vicidial_conferences prefix to enter silently and muted for recording
@@ -39,6 +40,7 @@ $disable_blended_checkbox='0'; # set to 1 to disable the BLENDED checkbox from t
$hide_timeclock_link = '0'; # set to 1 to hide the timeclock link on the agent login screen
$conf_check_attempts = '3'; # number of attempts to try before loosing webserver connection, for bad network setups
$focus_blur_enabled = '0'; # set to 1 to enable the focus/blur enter key blocking(some IE instances have issues)
$consult_custom_delay = '2'; # number of seconds to delay consultative transfers when custom fields are active
$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen
www/agc/vicidial.php
+49 -6
View File
@@ -1,7 +1,7 @@
<?php
# vicidial.php - the web-based version of the astVICIDIAL client application
#
# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# Other scripts that this application depends on:
# - vdc_db_query.php: Updates information in the database
@@ -373,10 +373,11 @@
# 111114-0039 - Added scheduled callback and qm-dispo-code fields to API
# 111202-1444 - Added grade-random next-agent-call options
# 111227-1940 - Added Timer Action for Dx_DIAL_QUIET options
# 120213-2029 - Changed consultative transfer with custom fields behavior for better data updating
#
$version = '2.4-340c';
$build = '111227-1940';
$version = '2.4-341c';
$build = '120213-2029';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=75;
$one_mysql_log=0;
@@ -522,7 +523,9 @@ $disable_blended_checkbox='0'; # set to 1 to disable the BLENDED checkbox from t
$hide_timeclock_link = '0'; # set to 1 to hide the timeclock link on the agent login screen
$conf_check_attempts = '3'; # number of attempts to try before loosing webserver connection, for bad network setups
$focus_blur_enabled = '0'; # set to 1 to enable the focus/blur enter key blocking(some IE instances have issues)
$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen
$consult_custom_delay = '2'; # number of seconds to delay consultative transfers when customfields are active
$TEST_all_statuses = '0'; # TEST variable allows all statuses in dispo screen, FOR DEBUG ONLY
$stretch_dimensions = '1'; # sets the vicidial screen to the size of the browser window
$BROWSER_HEIGHT = 500; # set to the minimum browser height, default=500
@@ -3530,6 +3533,9 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var qm_extension='<?php echo $qm_extension ?>';
var hide_dispo_list='<?php echo $hide_dispo_list ?>';
var external_transferconf_count=0;
var consult_custom_delay='<?php echo $consult_custom_delay ?>';
var consult_custom_wait=0;
var consult_custom_go=0;
var DiaLControl_auto_HTML = "<img src=\"./images/vdc_LB_pause_OFF.gif\" border=\"0\" alt=\" Pause \" /><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"./images/vdc_LB_resume.gif\" border=\"0\" alt=\"Resume\" /></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><img src=\"./images/vdc_LB_pause.gif\" border=\"0\" alt=\" Pause \" /></a><img src=\"./images/vdc_LB_resume_OFF.gif\" border=\"0\" alt=\"Resume\" />";
var DiaLControl_auto_HTML_OFF = "<img src=\"./images/vdc_LB_pause_OFF.gif\" border=\"0\" alt=\" Pause \" /><img src=\"./images/vdc_LB_resume_OFF.gif\" border=\"0\" alt=\"Resume\" />";
@@ -3924,7 +3930,33 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
}
var sending_preset_name = document.vicidial_form.xfername.value;
if (taskFromConf == 'YES')
{basic_originate_call(manual_string,'NO','YES',dial_conf_exten,'NO',taskFromConf,threeway_cid,sending_group_alias,'',sending_preset_name,call_variables);}
{
// give extra time for custom fields to commit before consultative transfers
if ( (document.vicidial_form.consultativexfer.checked==true) && (custom_fields_enabled > 0) && (consult_custom_delay > 0) )
{
if (consult_custom_wait >= consult_custom_delay)
{
consult_custom_go = 1;
consult_custom_wait = 0;
}
else
{
consult_custom_wait++;
CustomerData_update();
vcFormIFrame.document.form_custom_fields.submit();
}
}
else
{
consult_custom_go = 1;
consult_custom_wait = 0;
}
if (consult_custom_go > 0)
{
basic_originate_call(manual_string,'NO','YES',dial_conf_exten,'NO',taskFromConf,threeway_cid,sending_group_alias,'',sending_preset_name,call_variables);
}
}
else
{basic_originate_call(manual_string,'NO','NO','','','',threeway_cid,sending_group_alias,sending_preset_name,call_variables);}
@@ -8387,6 +8419,9 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
XDnextCID = '';
XDcheck = '';
xferchannellive=0;
consult_custom_wait=0;
consult_custom_go=0;
// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
document.vicidial_form.xferchannel.value = "";
@@ -8457,7 +8492,6 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
// Update vicidial_list lead record with all altered values from form
function CustomerData_update()
{
var REGcommentsAMP = new RegExp('&',"g");
var REGcommentsQUES = new RegExp("\\?","g");
var REGcommentsPOUND = new RegExp("\\#","g");
@@ -9027,6 +9061,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
custom_field_types='';
customerparked=0;
customerparkedcounter=0;
consult_custom_wait=0;
consult_custom_go=0;
document.getElementById("ParkCounterSpan").innerHTML = '';
document.vicidial_form.xfername.value='';
document.vicidial_form.xfernumhidden.value='';
@@ -12145,6 +12181,13 @@ function phone_number_format(formatphone) {
}
}
}
if (consult_custom_wait > 0)
{
if (consult_custom_wait >= consult_custom_delay)
{SendManualDial('YES');}
else
{consult_custom_wait++;}
}
}
setTimeout("all_refresh()", refresh_interval);
}