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Fixed issue with inbound IVR calls not showing up in real-time screen

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git-svn-id: svn://192.168.202.10@1841 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2012-07-19 18:12:00 +00:00
parent 43568a73c4
commit 4fdf319f40
1 changed files with 22 additions and 5 deletions
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agi/agi-VDAD_inbound_calltime_check.agi
+22 -5
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@@ -46,6 +46,7 @@
# 111229-1716 - Changed call time overflow to look at previous day stop time
# 120517-1257 - Added CALLMENU timeout option
# 120706-1659 - Added Qualify SQL option
# 120719-1411 - Fixed issue with inbound IVR calls not showing up in real-time screen
#
$script = 'agi-VDAD_inbound_calltime_check.agi';
@@ -226,9 +227,7 @@ $ingroupIVR=0;
$lead_id='';
if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{
$callerid = $calleridname;
$stmtA = "SELECT campaign_id,lead_id FROM vicidial_auto_calls where callerid='$callerid';";
$stmtA = "SELECT campaign_id,lead_id FROM vicidial_auto_calls where callerid='$calleridname';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
@@ -238,12 +237,23 @@ if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\
$campaign_id = $aryA[0];
$lead_id = $aryA[1];
}
else
{
$lead_id = substr($calleridname, 10, 10);
$lead_id = ($lead_id + 0);
$callerid =~ s/\D|\'//gi;
if (length($callerid)>0) {$phone_number = $callerid;}
else {$phone_number = '';}
$phone_code='1';
}
$sthA->finish();
if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{$outboundIVR=1;}
if ($calleridname =~ /^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
{$ingroupIVR=1;}
$callerid = $calleridname;
}
else
{
@@ -455,7 +465,7 @@ if ( ( ($hm < $ct_default_start) || ($hm > $ct_default_stop) ) && ($hm >= $ct_st
{
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and campaign_id='$campaign_id' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- AH VDAC vac record deleted: |$affected_rows|$campaign_id|$callerid|"; &agi_output;}
if ($AGILOG) {$agi_string = "-- AH VDAC vac record deleted: |$affected_rows|$campaign_id|$callerid|$call_time_id|"; &agi_output;}
$stmtA = "INSERT INTO vicidial_outbound_ivr_log (uniqueid,caller_code,event_date,campaign_id,lead_id,menu_id,menu_action) values('$uniqueid','$callerid','$SQLdate','$campaign_id','$lead_id','$context','AFTERHOURSDROP')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
@@ -466,7 +476,7 @@ if ( ( ($hm < $ct_default_start) || ($hm > $ct_default_stop) ) && ($hm >= $ct_st
{
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and uniqueid='$uniqueid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- AH VDAC vac record deleted: |$affected_rows|$uniqueid|$callerid|"; &agi_output;}
if ($AGILOG) {$agi_string = "-- AH VDAC vac record deleted: |$affected_rows|$uniqueid|$callerid|$call_time_id|"; &agi_output;}
$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_c,comment_d,comment_e) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$phone_number','$SQLdate','$channel_group','$note','AFTERHOURSDROP','$context','$priority')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
@@ -628,6 +638,13 @@ else
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsV = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VAC update: |$affected_rowsV|$uniqueid|$callerid|$last_update_time|"; &agi_output;}
if ($affected_rowsV < 1)
{
$stmtA = "INSERT INTO vicidial_auto_calls (server_ip,campaign_id,lead_id,status,uniqueid,callerid,channel,phone_code,phone_number,call_time,call_type,stage,queue_priority,last_update_time) values('$VARserver_ip','$channel_group','$lead_id','IVR','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN','IVR-0','0','$last_update_time')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rowsV = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VAC insert: |$affected_rowsV|$uniqueid|$callerid|$extension|$lead_id|"; &agi_output;}
}
}
else
{