Added many new display options to AST_timeonVDADall.php script including user group, user name and sorting options as well as ability to view all active campaigns calls

git-svn-id: svn://192.168.202.10@368 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2006-11-01 21:47:15 +00:00
parent 12bfc8b5a3
commit 5eecf88dfa
+222 -50
View File
@@ -4,6 +4,8 @@
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# live real-time stats for the VICIDIAL Auto-Dialer all servers
#
# STOP=4000, SLOW=40, GO=4 seconds refresh interval
#
# changes:
# 50406-0920 - Added Paused agents < 1 min (Chris Doyle)
@@ -18,6 +20,7 @@
# 60905-1342 - Fixed non INCALL|QUEUE timer column
# 61002-1642 - Added TRUNK SHORT/FILL stats
# 61101-1318 - Added SIP and IAX Listen and Barge links option
# 61101-1647 - Added Usergroup column and user name option as well as sorting
#
header ("Content-type: text/html; charset=utf-8");
@@ -35,6 +38,8 @@ if (isset($_GET["RR"])) {$RR=$_GET["RR"];}
elseif (isset($_POST["RR"])) {$RR=$_POST["RR"];}
if (isset($_GET["group"])) {$group=$_GET["group"];}
elseif (isset($_POST["group"])) {$group=$_POST["group"];}
if (isset($_GET["usergroup"])) {$usergroup=$_GET["usergroup"];}
elseif (isset($_POST["usergroup"])) {$usergroup=$_POST["usergroup"];}
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["adastats"])) {$adastats=$_GET["adastats"];}
@@ -47,9 +52,21 @@ if (isset($_GET["SIPmonitorLINK"])) {$SIPmonitorLINK=$_GET["SIPmonitorLINK"];
elseif (isset($_POST["SIPmonitorLINK"])) {$SIPmonitorLINK=$_POST["SIPmonitorLINK"];}
if (isset($_GET["IAXmonitorLINK"])) {$IAXmonitorLINK=$_GET["IAXmonitorLINK"];}
elseif (isset($_POST["IAXmonitorLINK"])) {$IAXmonitorLINK=$_POST["IAXmonitorLINK"];}
if (isset($_GET["UGdisplay"])) {$UGdisplay=$_GET["UGdisplay"];}
elseif (isset($_POST["UGdisplay"])) {$UGdisplay=$_POST["UGdisplay"];}
if (isset($_GET["UidORname"])) {$UidORname=$_GET["UidORname"];}
elseif (isset($_POST["UidORname"])) {$UidORname=$_POST["UidORname"];}
if (isset($_GET["orderby"])) {$orderby=$_GET["orderby"];}
elseif (isset($_POST["orderby"])) {$orderby=$_POST["orderby"];}
if (!isset($group)) {$group='';}
if (!isset($RR)) {$gRRroup=4;}
if (!isset($group)) {$group='';}
if (!isset($usergroup)) {$usergroup='';}
if (!isset($UGdisplay)) {$UGdisplay=0;} # 0=no, 1=yes
if (!isset($UidORname)) {$UidORname=0;} # 0=id, 1=name
if (!isset($orderby)) {$orderby='timeup';}
function get_server_load($windows = false) {
$os = strtolower(PHP_OS);
@@ -128,6 +145,19 @@ while ($i < $groups_to_print)
$i++;
}
$stmt="select * from vicidial_user_groups;";
$rslt=mysql_query($stmt, $link);
if (!isset($DB)) {$DB=0;}
if ($DB) {echo "$stmt\n";}
$usergroups_to_print = mysql_num_rows($rslt);
$i=0;
while ($i < $usergroups_to_print)
{
$row=mysql_fetch_row($rslt);
$usergroups[$i] =$row[0];
$i++;
}
if (!isset($RR)) {$RR=40;}
$NFB = '<b><font size=6 face="courier">';
@@ -147,37 +177,48 @@ if ($reset_counter > 7)
<HEAD>
<STYLE type="text/css">
<!--
.green {color: white; background-color: green}
.red {color: white; background-color: red}
.blue {color: white; background-color: blue}
.purple {color: white; background-color: purple}
.yellow {color: black; background-color: yellow}
.orange {color: black; background-color: orange}
.green {color: white; background-color: green}
.red {color: white; background-color: red}
.lightblue {color: black; background-color: #ADD8E6}
.blue {color: white; background-color: blue}
.midnightblue {color: white; background-color: #191970}
.purple {color: white; background-color: purple}
.violet {color: black; background-color: #EE82EE}
.thistle {color: black; background-color: #D8BFD8}
.olive {color: white; background-color: #808000}
.yellow {color: black; background-color: yellow}
.khaki {color: black; background-color: #F0E68C}
.orange {color: black; background-color: orange}
.r1 {color: black; background-color: #FFCCCC}
.r2 {color: black; background-color: #FF9999}
.r3 {color: black; background-color: #FF6666}
.r4 {color: white; background-color: #FF0000}
.b1 {color: black; background-color: #CCCCFF}
.b2 {color: black; background-color: #9999FF}
.b3 {color: black; background-color: #6666FF}
.b4 {color: white; background-color: #0000FF}
.r1 {color: black; background-color: #FFCCCC}
.r2 {color: black; background-color: #FF9999}
.r3 {color: black; background-color: #FF6666}
.r4 {color: white; background-color: #FF0000}
.b1 {color: black; background-color: #CCCCFF}
.b2 {color: black; background-color: #9999FF}
.b3 {color: black; background-color: #6666FF}
.b4 {color: white; background-color: #0000FF}
-->
</STYLE>
<?
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
echo"<META HTTP-EQUIV=Refresh CONTENT=\"$RR; URL=$PHP_SELF?RR=$RR&DB=$DB&group=$group&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK\">\n";
echo"<META HTTP-EQUIV=Refresh CONTENT=\"$RR; URL=$PHP_SELF?RR=$RR&DB=$DB&group=$group&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby\">\n";
echo "<TITLE>VICIDIAL: Time On VDAD Campaign: $group</TITLE></HEAD><BODY BGCOLOR=WHITE>\n";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
echo "VICIDIAL: Realtime Campaign: \n";
echo "<INPUT TYPE=HIDDEN NAME=RR VALUE=4>\n";
echo "<INPUT TYPE=HIDDEN NAME=RR VALUE=\"$RR\">\n";
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
echo "<INPUT TYPE=HIDDEN NAME=adastats VALUE=\"$adastats\">\n";
echo "<INPUT TYPE=HIDDEN NAME=SIPmonitorLINK VALUE=\"$SIPmonitorLINK\">\n";
echo "<INPUT TYPE=HIDDEN NAME=IAXmonitorLINK VALUE=\"$IAXmonitorLINK\">\n";
echo "<INPUT TYPE=HIDDEN NAME=usergroup VALUE=\"$usergroup\">\n";
echo "<INPUT TYPE=HIDDEN NAME=UGdisplay VALUE=\"$UGdisplay\">\n";
echo "<INPUT TYPE=HIDDEN NAME=UidORname VALUE=\"$UidORname\">\n";
echo "<INPUT TYPE=HIDDEN NAME=orderby VALUE=\"$orderby\">\n";
echo "<SELECT SIZE=1 NAME=group>\n";
echo "<option value=\"XXXX-ALL-ACTIVE-XXXX\">ALL ACTIVE</option>\n";
$o=0;
while ($groups_to_print > $o)
{
@@ -186,8 +227,23 @@ echo "<SELECT SIZE=1 NAME=group>\n";
$o++;
}
echo "</SELECT>\n";
if ($UGdisplay > 0)
{
echo "<SELECT SIZE=1 NAME=usergroup>\n";
echo "<option value=\"\">ALL USER GROUPS</option>\n";
$o=0;
while ($usergroups_to_print > $o)
{
if ($usergroups[$o] == $usergroup) {echo "<option selected value=\"$usergroups[$o]\">$usergroups[$o]</option>\n";}
else {echo "<option value=\"$usergroups[$o]\">$usergroups[$o]</option>\n";}
$o++;
}
echo "</SELECT>\n";
}
echo "<INPUT type=submit NAME=SUBMIT VALUE=SUBMIT><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; \n";
echo "<a href=\"$PHP_SELF?group=$group&RR=4000&DB=$DB&adastats=$adastats\">STOP</a> | <a href=\"$PHP_SELF?group=$group&RR=40&DB=$DB&adastats=$adastats\">SLOW</a> | <a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=$adastats\">GO</a>";
echo "<a href=\"$PHP_SELF?group=$group&RR=4000&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby\">STOP</a> | ";
echo "<a href=\"$PHP_SELF?group=$group&RR=40&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby\">SLOW</a> | ";
echo "<a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby\">GO</a>";
echo " &nbsp; &nbsp; &nbsp; <a href=\"./admin.php?ADD=34&campaign_id=$group\">MODIFY</a> | <a href=\"./server_stats.php\">REPORTS</a> </FONT>\n";
echo "\n\n";
@@ -196,6 +252,10 @@ if (!$group) {echo "<BR><BR>please select a campaign from the pulldown above</FO
else
{
$stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
if ($group=='XXXX-ALL-ACTIVE-XXXX')
{
$stmt="select avg(auto_dial_level),min(dial_status_a),min(dial_status_b),min(dial_status_c),min(dial_status_d),min(dial_status_e),min(lead_order),min(lead_filter_id),sum(hopper_level),min(dial_method),avg(adaptive_maximum_level),avg(adaptive_dropped_percentage),avg(adaptive_dl_diff_target),avg(adaptive_intensity),min(available_only_ratio_tally),min(adaptive_latest_server_time),min(local_call_time),avg(dial_timeout) from vicidial_campaigns;";
}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$DIALlev = $row[0];
@@ -218,11 +278,19 @@ $CALLtime = $row[16];
$DIALtimeout = $row[17];
$stmt="select count(*) from vicidial_hopper where campaign_id='" . mysql_real_escape_string($group) . "';";
if ($group=='XXXX-ALL-ACTIVE-XXXX')
{
$stmt="select count(*) from vicidial_hopper;";
}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$VDhop = $row[0];
$stmt="select dialable_leads,calls_today,drops_today,drops_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
if ($group=='XXXX-ALL-ACTIVE-XXXX')
{
$stmt="select sum(dialable_leads),sum(calls_today),sum(drops_today),avg(drops_today_pct),avg(differential_onemin),avg(agents_average_onemin),sum(balance_trunk_fill) from vicidial_campaign_stats;";
}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$DAleads = $row[0];
@@ -240,6 +308,10 @@ if ( ($diffONEMIN != 0) and ($agentsONEMIN > 0) )
else {$diffpctONEMIN = '0.00';}
$stmt="select sum(local_trunk_shortage) from vicidial_campaign_server_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
if ($group=='XXXX-ALL-ACTIVE-XXXX')
{
$stmt="select sum(local_trunk_shortage) from vicidial_campaign_server_stats;";
}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$balanceSHORT = $row[0];
@@ -248,7 +320,7 @@ echo "<BR><table cellpadding=0 cellspacing=0><TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>DIAL LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALlev&nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>TRUNK SHORT/FILL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $balanceSHORT / $balanceFILL &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>FILTER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALfilter &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B> TIME:</B> &nbsp; </TD><TD ALIGN=LEFT COLSPAN=2><font size=2> $NOW_TIME </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B> TIME:</B> &nbsp; </TD><TD ALIGN=LEFT><font size=2> $NOW_TIME </TD>";
echo "";
echo "</TR>";
@@ -290,13 +362,31 @@ echo "<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2>
echo "<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALorder &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
if ($adastats<2)
{
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8><a href=\"$PHP_SELF?group=$group&RR=4&DB=$DB&adastats=2\"><font size=1>+ VIEW MORE SETTINGS</font></a></TD>";
echo "</TR>";
echo "<a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=2&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby\"><font size=1>+ VIEW MORE SETTINGS</font></a>";
}
if ($UGdisplay>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=0&UidORname=$UidORname&orderby=$orderby\"><font size=1>HIDE USER GROUP</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=1&UidORname=$UidORname&orderby=$orderby\"><font size=1>VIEW USER GROUP</font></a>";
}
if ($UidORname>0)
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=0&orderby=$orderby\"><font size=1>SHOW AGENT ID</font></a>";
}
else
{
echo " &nbsp; &nbsp; &nbsp; <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=1&orderby=$orderby\"><font size=1>SHOW AGENT NAME</font></a>";
}
echo "</TD>";
echo "</TR>";
echo "</TABLE>";
echo "</FORM>\n\n";
@@ -316,7 +406,12 @@ if (eregi("CLOSER",$group))
$stmt="select status from vicidial_auto_calls where status NOT IN('XFER') and ( (call_type='IN' and campaign_id IN($closer_campaigns)) or (campaign_id='" . mysql_real_escape_string($group) . "' and call_type='OUT') );";
}
else
{$stmt="select status from vicidial_auto_calls where status NOT IN('XFER') and campaign_id='" . mysql_real_escape_string($group) . "';";}
{
if ($group=='XXXX-ALL-ACTIVE-XXXX') {$groupSQL = '';}
else {$groupSQL = " and campaign_id='" . mysql_real_escape_string($group) . "'";}
$stmt="select status from vicidial_auto_calls where status NOT IN('XFER') $groupSQL;";
}
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$parked_to_print = mysql_num_rows($rslt);
@@ -374,21 +469,68 @@ $agent_total=0;
$Aecho = '';
$Aecho .= "VICIDIAL: Agents Time On Calls Campaign: $group $NOW_TIME\n\n";
if ( ($SIPmonitorLINK>0) or ($IAXmonitorLINK>0) )
if ($UGdisplay > 0)
{
$Aecho .= "+------------|--------+------------------+-------+--------+-----------------+-----------------+---------+------------+\n";
$Aecho .= "| STATION | USER | SESSIONID | BARGE | STATUS | SERVER IP | CALL SERVER IP | MM:SS | CAMPAIGN |\n";
$Aecho .= "+------------|--------+------------------+-------+--------+-----------------+-----------------+---------+------------+\n";
if ( ($SIPmonitorLINK>0) or ($IAXmonitorLINK>0) )
{
$Aline = "+------------|------------+--------------+------------------+-------+--------+-----------------+-----------------+---------+------------+\n";
$Aecho .= "$Aline";
$Aecho .= "| STATION | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=userup\">USER</a> | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=groupup\">USER GROUP</a> | SESSIONID | BARGE | STATUS | SERVER IP | CALL SERVER IP | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=timeup\">MM:SS</a> | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=campaignup\">CAMPAIGN</a> |\n";
$Aecho .= "$Aline";
}
else
{
$Aline = "+------------|------------+--------------+-----------+--------+-----------------+-----------------+---------+------------+\n";
$Aecho .= "$Aline";
$Aecho .= "| STATION | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=userup\">USER</a> | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=groupup\">USER GROUP</a> | SESSIONID | STATUS | SERVER IP | CALL SERVER IP | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=timeup\">MM:SS</a> | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=campaignup\">CAMPAIGN</a> |\n";
$Aecho .= "$Aline";
}
}
else
{
$Aecho .= "+------------|--------+-----------+--------+-----------------+-----------------+---------+------------+\n";
$Aecho .= "| STATION | USER | SESSIONID | STATUS | SERVER IP | CALL SERVER IP | MM:SS | CAMPAIGN |\n";
$Aecho .= "+------------|--------+-----------+--------+-----------------+-----------------+---------+------------+\n";
if ( ($SIPmonitorLINK>0) or ($IAXmonitorLINK>0) )
{
$Aline = "+------------|------------+------------------+-------+--------+-----------------+-----------------+---------+------------+\n";
$Aecho .= "$Aline";
$Aecho .= "| STATION | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=userup\">USER</a> | SESSIONID | BARGE | STATUS | SERVER IP | CALL SERVER IP | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=timeup\">MM:SS</a> | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=campaignup\">CAMPAIGN</a> |\n";
$Aecho .= "$Aline";
}
else
{
$Aline = "+------------|------------+-----------+--------+-----------------+-----------------+---------+------------+\n";
$Aecho .= "$Aline";
$Aecho .= "| STATION | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=userup\">USER</a> | SESSIONID | STATUS | SERVER IP | CALL SERVER IP | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=timeup\">MM:SS</a> | <a href=\"$PHP_SELF?group=$group&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=campaignup\">CAMPAIGN</a> |\n";
$Aecho .= "$Aline";
}
}
if ($orderby=='timeup') {$orderSQL='status,last_call_time';}
if ($orderby=='timedown') {$orderSQL='status desc,last_call_time desc';}
if ($orderby=='campaignup') {$orderSQL='campaign_id,status,last_call_time';}
if ($orderby=='campaigndown') {$orderSQL='campaign_id desc,status desc,last_call_time desc';}
if ($orderby=='groupup') {$orderSQL='user_group,status,last_call_time';}
if ($orderby=='groupdown') {$orderSQL='user_group desc,status desc,last_call_time desc';}
if ($UidORname > 0)
{
if ($orderby=='userup') {$orderSQL='full_name,status,last_call_time';}
if ($orderby=='userdown') {$orderSQL='full_name desc,status desc,last_call_time desc';}
}
else
{
if ($orderby=='userup') {$orderSQL='vicidial_live_agents.user';}
if ($orderby=='userdown') {$orderSQL='vicidial_live_agents.user desc';}
}
if ($group=='XXXX-ALL-ACTIVE-XXXX') {$groupSQL = '';}
else {$groupSQL = " and campaign_id='" . mysql_real_escape_string($group) . "'";}
if (strlen($usergroup)<1) {$usergroupSQL = '';}
else {$usergroupSQL = " and user_group='" . mysql_real_escape_string($usergroup) . "'";}
$stmt="select extension,vicidial_live_agents.user,conf_exten,status,server_ip,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish),call_server_ip,campaign_id,vicidial_users.user_group,vicidial_users.full_name from vicidial_live_agents,vicidial_users where vicidial_live_agents.user=vicidial_users.user $groupSQL $usergroupSQL order by $orderSQL;";
#$stmt="select extension,vicidial_live_agents.user,conf_exten,status,server_ip,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish),call_server_ip,campaign_id,vicidial_users.user_group,vicidial_users.full_name from vicidial_live_agents,vicidial_users where vicidial_live_agents.user=vicidial_users.user and campaign_id='" . mysql_real_escape_string($group) . "' order by $orderSQL;";
$stmt="select extension,user,conf_exten,status,server_ip,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish),call_server_ip,campaign_id from vicidial_live_agents where campaign_id='" . mysql_real_escape_string($group) . "' order by status,last_call_time;";
$rslt=mysql_query($stmt, $link);
if ($DB) {echo "$stmt\n";}
$talking_to_print = mysql_num_rows($rslt);
@@ -406,13 +548,25 @@ $talking_to_print = mysql_num_rows($rslt);
$extension = eregi_replace('Local/',"",$row[0]);
$extension = sprintf("%-10s", $extension);
while(strlen($extension)>10) {$extension = substr("$extension", 0, -1);}
$user = sprintf("%-6s", $row[1]);
$Luser = $row[1];
$user = sprintf("%-10s", $row[1]);
$Lsessionid = $row[2];
$sessionid = sprintf("%-9s", $row[2]);
$Lstatus = $row[3];
$status = sprintf("%-6s", $row[3]);
$server_ip = sprintf("%-15s", $row[4]);
$call_server_ip = sprintf("%-15s", $row[7]);
$campaign_id = sprintf("%-10s", $row[8]);
if ($UGdisplay > 0)
{
$user_group = sprintf("%-12s", $row[9]);
while(strlen($user_group)>12) {$user_group = substr("$user_group", 0, -1);}
}
if ($UidORname > 0)
{
$user = sprintf("%-10s", $row[10]);
while(strlen($user)>10) {$user = substr("$user", 0, -1);}
}
if (!eregi("INCALL|QUEUE",$row[3]))
{$call_time_S = ($STARTtime - $row[6]);}
else
@@ -428,21 +582,37 @@ $talking_to_print = mysql_num_rows($rslt);
$call_time_MS = "$call_time_M_int:$call_time_SEC";
$call_time_MS = sprintf("%7s", $call_time_MS);
$G = ''; $EG = '';
if ($call_time_M_int >= 5) {$G='<SPAN class="purple"><B>'; $EG='</B></SPAN>';}
# if ($call_time_M_int >= 10) {$G='<SPAN class="purple"><B>'; $EG='</B></SPAN>';}
if ($Lstatus=='INCALL')
{
if ($call_time_S >= 10) {$G='<SPAN class="thistle"><B>'; $EG='</B></SPAN>';}
if ($call_time_M_int >= 1) {$G='<SPAN class="violet"><B>'; $EG='</B></SPAN>';}
if ($call_time_M_int >= 5) {$G='<SPAN class="purple"><B>'; $EG='</B></SPAN>';}
# if ($call_time_M_int >= 10) {$G='<SPAN class="purple"><B>'; $EG='</B></SPAN>';}
}
if (eregi("PAUSED",$row[3]))
{
if ($call_time_M_int >= 5)
if ($call_time_M_int >= 30)
{$i++; continue;}
else
{$G='<SPAN class="yellow"><B>'; $EG='</B></SPAN>'; $agent_paused++; $agent_total++;}
{
$agent_paused++; $agent_total++;
$G=''; $EG='';
if ($call_time_S >= 10) {$G='<SPAN class="khaki"><B>'; $EG='</B></SPAN>';}
if ($call_time_M_int >= 1) {$G='<SPAN class="yellow"><B>'; $EG='</B></SPAN>';}
if ($call_time_M_int >= 5) {$G='<SPAN class="olive"><B>'; $EG='</B></SPAN>';}
}
}
# if ( (strlen($row[7])> 4) and ($row[7] != "$row[4]") )
# {$G='<SPAN class="orange"><B>'; $EG='</B></SPAN>';}
if ( (eregi("INCALL",$status)) or (eregi("QUEUE",$status)) ) {$agent_incall++; $agent_total++;}
if ( (eregi("READY",$status)) or (eregi("CLOSER",$status)) ) {$agent_ready++; $agent_total++;}
if ( (eregi("READY",$status)) or (eregi("CLOSER",$status)) ) {$G='<SPAN class="blue"><B>'; $EG='</B></SPAN>';}
if ( (eregi("READY",$status)) or (eregi("CLOSER",$status)) )
{
$G='<SPAN class="lightblue"><B>'; $EG='</B></SPAN>';
if ($call_time_M_int >= 1) {$G='<SPAN class="blue"><B>'; $EG='</B></SPAN>';}
if ($call_time_M_int >= 5) {$G='<SPAN class="midnightblue"><B>'; $EG='</B></SPAN>';}
}
$L='';
$R='';
@@ -451,27 +621,29 @@ $talking_to_print = mysql_num_rows($rslt);
if ($SIPmonitorLINK>1) {$R=" | <a href=\"sip:$Lsessionid@$server_ip\">BARGE</a>";}
if ($IAXmonitorLINK>1) {$R=" | <a href=\"iax:$Lsessionid@$server_ip\">BARGE</a>";}
if ($UGdisplay > 0) {$UGD = " $G$user_group$EG |";}
else {$UGD = "";}
$agentcount++;
$Aecho .= "| $G$extension$EG | <a href=\"./user_status.php?user=$user\" target=\"_blank\">$G$user$EG</a> | $G$sessionid$EG$L$R | $G$status$EG | $G$server_ip$EG | $G$call_server_ip$EG | $G$call_time_MS$EG | $G$campaign_id$EG |\n";
$Aecho .= "| $G$extension$EG | <a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> |$UGD $G$sessionid$EG$L$R | $G$status$EG | $G$server_ip$EG | $G$call_server_ip$EG | $G$call_time_MS$EG | $G$campaign_id$EG |\n";
$i++;
}
if ( ($SIPmonitorLINK>0) or ($IAXmonitorLINK>0) )
{
$Aecho .= "+------------|--------+------------------+-------+--------+-----------------+-----------------+---------+------------+\n";
}
else
{
$Aecho .= "+------------|--------+-----------+--------+-----------------+-----------------+---------+------------+\n";
}
$Aecho .= "$Aline";
$Aecho .= " $agentcount agents logged in on all servers\n";
$Aecho .= " System Load Average: $load_ave\n\n";
$Aecho .= " <SPAN class=\"yellow\"><B> </SPAN> - Paused agents</B>\n";
# $Aecho .= " <SPAN class=\"orange\"><B> </SPAN> - Balanced call</B>\n";
$Aecho .= " <SPAN class=\"blue\"><B> </SPAN> - Agent waiting for call</B>\n";
$Aecho .= " <SPAN class=\"purple\"><B> </SPAN> - Over 5 minutes on call</B>\n";
$Aecho .= " <SPAN class=\"lightblue\"><B> </SPAN> - Agent waiting for call</B>\n";
$Aecho .= " <SPAN class=\"blue\"><B> </SPAN> - Agent waiting for call > 1 minute</B>\n";
$Aecho .= " <SPAN class=\"midnightblue\"><B> </SPAN> - Agent waiting for call > 5 minutes</B>\n";
$Aecho .= " <SPAN class=\"thistle\"><B> </SPAN> - Agent on call > 10 seconds</B>\n";
$Aecho .= " <SPAN class=\"violet\"><B> </SPAN> - Agent on call > 1 minute</B>\n";
$Aecho .= " <SPAN class=\"purple\"><B> </SPAN> - Agent on call > 5 minutes</B>\n";
$Aecho .= " <SPAN class=\"khaki\"><B> </SPAN> - Agent Paused > 10 seconds</B>\n";
$Aecho .= " <SPAN class=\"yellow\"><B> </SPAN> - Agent Paused > 1 minute</B>\n";
$Aecho .= " <SPAN class=\"olive\"><B> </SPAN> - Agent Paused > 5 minutes</B>\n";
if ($agent_ready > 0) {$B='<FONT class="b1">'; $BG='</FONT>';}
if ($agent_ready > 4) {$B='<FONT class="b2">'; $BG='</FONT>';}