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Added optional DID Description display for inbound calls

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git-svn-id: svn://192.168.202.10@3379 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2021-03-15 02:48:41 +00:00
parent a78fd31da8
commit 6a37c5e648
3 changed files with 142 additions and 15 deletions
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www/vicidial/AST_timeonVDADall.php
+133 -10
View File
@@ -1,7 +1,7 @@
<?php
# AST_timeonVDADall.php
#
# Copyright (C) 2020 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2021 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# live real-time stats for the VICIDIAL Auto-Dialer all servers
#
@@ -121,10 +121,11 @@
# 200506-1642 - Added RS_CUSTINFOminUL options.php setting
# 200815-0930 - Added agent-paused 10 & 15 minute indicators
# 201107-2253 - Added display of parked calls, inbound SLA stats and LIMITED report type
# 210314-2040 - Added optional DID Description display for inbound calls
#
$version = '2.14-106';
$build = '201107-2253';
$version = '2.14-107';
$build = '210314-2040';
header ("Content-type: text/html; charset=utf-8");
@@ -289,6 +290,7 @@ if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_
$RS_ListenBarge = 'MONITOR|BARGE|WHISPER';
$RS_agentWAIT = 3;
$RS_INcolumnsHIDE = 0;
$RS_DIDdesc = 0;
if (file_exists('options.php'))
{
@@ -392,6 +394,7 @@ $epochSIXhoursAGO = ($STARTtime - 21600);
$timeSIXhoursAGO = date("Y-m-d H:i:s",$epochSIXhoursAGO);
$epochTWENTYFOURhoursAGO = ($STARTtime - 86400);
$timeTWENTYFOURhoursAGO = date("Y-m-d H:i:s",$epochTWENTYFOURhoursAGO);
$timeSIXhoursAGO = date("Y-m-d H:i:s",$epochSIXhoursAGO);
if ($non_latin < 1)
{
@@ -2735,7 +2738,7 @@ if ( ($report_display_type=='HTML') or ($report_display_type=='WALL_2') or ($rep
$section_width=860;
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
echo "<TABLE class='realtime_table' cellpadding=3 cellspacing=0 border=0>\n";
echo "<TABLE class='realtime_calls_table' cellpadding=3 cellspacing=0 border=0>\n";
echo "<tr>";
# echo "<td width=5 rowspan=2> &nbsp; </td>";
echo "<td align='center' valign='middle' bgcolor='#015b91' rowspan=2><img src=\"images/icon_calls.png\" class='realtime_img_icon'></td>";
@@ -3033,8 +3036,13 @@ if ($report_display_type=='TEXT')
$HTcalls = " "._QXZ("CALLS",5)." |";
$HDpause = '';
$HTpause = '';
$HDigcall = "------+------------------";
$HDigcall = "------+-------------------";
$HTigcall = " "._QXZ("HOLD",4)." | "._QXZ("IN-GROUP",8)." ";
if ($RS_DIDdesc > 0)
{
$HDigcall = "------+-----------------------------+-----------------";
$HTigcall = " "._QXZ("HOLD",4)." | "._QXZ("IN-GROUP",8)." | "._QXZ("DID DESCRIPTION",15)." ";
}
if ($RS_INcolumnsHIDE > 0)
{
$HDigcall = '';
@@ -3133,6 +3141,11 @@ if ( ($report_display_type=='HTML') or ($report_display_type=='LIMITED') )
$HTpause = '';
$HDigcall = "";
$HTigcall = "<td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("HOLD")." </td><td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("IN-GROUP",8)." </td>";
if ($RS_DIDdesc > 0)
{
$HDigcall = "";
$HTigcall = "<td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("HOLD")." </td><td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("IN-GROUP",8)." </td><td NOWRAP><font class='top_head_key'>&nbsp; "._QXZ("DID DESCRIPTION",15)." </td>";
}
if ($RS_INcolumnsHIDE > 0)
{
$HDigcall = '';
@@ -3834,9 +3847,10 @@ if ($talking_to_print > 0)
$vac_campaign='';
$INGRP='';
$INORcolor='';
$INuniqueid='';
if ($CM == 'I')
{
$stmt="SELECT vac.campaign_id,vac.stage,vig.group_name,vig.group_id from vicidial_auto_calls vac,vicidial_inbound_groups vig where vac.callerid='$Acallerid[$i]' and vac.campaign_id=vig.group_id LIMIT 1;";
$stmt="SELECT vac.campaign_id,vac.stage,vig.group_name,vig.group_id,uniqueid from vicidial_auto_calls vac,vicidial_inbound_groups vig where vac.callerid='$Acallerid[$i]' and vac.campaign_id=vig.group_id LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$ING=$G; $INEG=$EG;
@@ -3849,10 +3863,11 @@ if ($talking_to_print > 0)
{
$filtered_ingroup=0;
}
$vac_campaign = sprintf("%-20s", "$row[0] - $row[2]");
$vac_campaign = sprintf("%-27s", "$row[0] - $row[2]");
$row[1] = preg_replace('/.*\-/i', '',$row[1]);
$vac_stage = sprintf("%-4s", $row[1]);
$INORcolor = $row[3];
$INORcolor = $row[3];
$INuniqueid = $row[4];
if ( ($INGROUPcolorOVERRIDE>0) or ($INGROUPcolorOVERRIDE=='YES') )
{
@@ -3860,6 +3875,59 @@ if ($talking_to_print > 0)
}
}
$INGRP = " $ING$vac_stage$INEG | $ING$vac_campaign$INEG ";
if ( ($RS_DIDdesc > 0) and (strlen($INuniqueid) > 0) )
{
$did_id='';
$did_extension='';
$did_description='';
$stmt="SELECT did_id,extension from vicidial_did_log where uniqueid='$INuniqueid' and call_date > \"$timeSIXhoursAGO\" order by call_date asc LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$didL_to_print = mysqli_num_rows($rslt);
if ($didL_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$did_id = $row[0];
$did_extension = $row[1];
}
else
{
$newINuniqueid='';
$stmt="SELECT uniqueid from vicidial_closer_log where lead_id='$Alead_id[$j]' and uniqueid!='$INuniqueid' and call_date > \"$timeSIXhoursAGO\" order by call_date desc LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$didL_to_print = mysqli_num_rows($rslt);
if ($didL_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$newINuniqueid = $row[0];
}
if (strlen($newINuniqueid) > 4)
{
$stmt="SELECT did_id,extension from vicidial_did_log where uniqueid='$newINuniqueid' and call_date > \"$timeSIXhoursAGO\" order by call_date asc LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$didL_to_print = mysqli_num_rows($rslt);
if ($didL_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$did_id = $row[0];
$did_extension = $row[1];
}
}
}
$stmt="SELECT did_description from vicidial_inbound_dids where did_id='$did_id' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$did_to_print = mysqli_num_rows($rslt);
if ($did_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$did_description = $row[0];
}
$INGRP = " $ING$vac_stage$INEG | $ING$vac_campaign$INEG | $ING$did_description$INEG ";
}
if ($RS_INcolumnsHIDE > 0)
{
$INGRP = '';
@@ -3944,9 +4012,10 @@ if ($talking_to_print > 0)
$vac_stage='';
$vac_campaign='';
$INGRP='';
$INuniqueid='';
if ($CM == 'I')
{
$stmt="SELECT vac.campaign_id,vac.stage,vig.group_name,vig.group_id from vicidial_auto_calls vac,vicidial_inbound_groups vig where vac.callerid='$Acallerid[$i]' and vac.campaign_id=vig.group_id LIMIT 1;";
$stmt="SELECT vac.campaign_id,vac.stage,vig.group_name,vig.group_id,uniqueid from vicidial_auto_calls vac,vicidial_inbound_groups vig where vac.callerid='$Acallerid[$i]' and vac.campaign_id=vig.group_id LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$ING=$G; $INEG=$EG;
@@ -3962,7 +4031,8 @@ if ($talking_to_print > 0)
$vac_campaign = sprintf("%-20s", "$row[0] - $row[2]");
$row[1] = preg_replace('/.*\-/i', '',$row[1]);
$vac_stage = sprintf("%-4s", $row[1]);
$INORcolor = $row[3];
$INORcolor = $row[3];
$INuniqueid = $row[4];
if ( ($INGROUPcolorOVERRIDE>0) or ($INGROUPcolorOVERRIDE=='YES') )
{
@@ -3970,6 +4040,59 @@ if ($talking_to_print > 0)
}
}
$INGRP = "<td NOWRAP align=right> $ING$vac_stage$INEG </td><td NOWRAP> $ING$vac_campaign$INEG </td>";
if ( ($RS_DIDdesc > 0) and (strlen($INuniqueid) > 0) )
{
$did_id='';
$did_extension='';
$did_description='';
$stmt="SELECT did_id,extension from vicidial_did_log where uniqueid='$INuniqueid' and call_date > \"$timeSIXhoursAGO\" order by call_date asc LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$didL_to_print = mysqli_num_rows($rslt);
if ($didL_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$did_id = $row[0];
$did_extension = $row[1];
}
else
{
$newINuniqueid='';
$stmt="SELECT uniqueid from vicidial_closer_log where lead_id='$Alead_id[$j]' and uniqueid!='$INuniqueid' and call_date > \"$timeSIXhoursAGO\" order by call_date desc LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$didL_to_print = mysqli_num_rows($rslt);
if ($didL_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$newINuniqueid = $row[0];
}
if (strlen($newINuniqueid) > 4)
{
$stmt="SELECT did_id,extension from vicidial_did_log where uniqueid='$newINuniqueid' and call_date > \"$timeSIXhoursAGO\" order by call_date asc LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$didL_to_print = mysqli_num_rows($rslt);
if ($didL_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$did_id = $row[0];
$did_extension = $row[1];
}
}
}
$stmt="SELECT did_description from vicidial_inbound_dids where did_id='$did_id' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($DB) {echo "$stmt\n";}
$did_to_print = mysqli_num_rows($rslt);
if ($did_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$did_description = $row[0];
}
$INGRP = "<td NOWRAP align=right> $ING$vac_stage$INEG </td><td NOWRAP> $ING$vac_campaign$INEG </td><td NOWRAP> $ING$did_description$INEG </td>";
}
if ($RS_INcolumnsHIDE > 0)
{
$INGRP = '';
www/vicidial/options-example.php
+3 -1
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@@ -1,7 +1,7 @@
<?php
# options.php - manually defined options for vicidial admin scripts
#
# Copyright (C) 2020 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2021 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# rename this file to options.php for the settings here to go into effect
#
@@ -29,6 +29,7 @@
# 200428-1336 - Added RS_INcolumnsHIDE, RS_report_default_format & RS_AGENTstatusTALLY options
# 200506-1628 - Added RS_CUSTINFOdisplay & RS_CUSTINFOminUL options
# 201107-2257 - Added RS_parkSTATS option
# 210314-2101 - Added RS_DIDdesc option
#
# used by the realtime_report.php script
@@ -77,6 +78,7 @@ $RS_SLAinSTATS = 0; # 0=no, 1=yes, 2=TMA
$RS_ListenBarge = 'MONITOR|BARGE|WHISPER'; # list of listen-related features separated by pipes: "MONITOR|BARGE|WHISPER"
$RS_agentWAIT = 3; # 3 or 4
$RS_INcolumnsHIDE = 0; # 0=no, 1=yes # whether to hide the 'HOLD' & 'IN-GROUP' columns in the agent detail section
$RS_DIDdesc = 0; # 0=no, 1=yes # whether to show a 'DID DESCRIPTION' column in the agent detail section
$RS_report_default_format = ''; # 'TEXT', 'HTML' or '': If set, this will override the System Setting for this report only
$RS_AGENTstatusTALLY = ''; # <any valid status>: If set, will look at the number of calls statused by the agent in this status for today
# WARNING!!! Using the above option may cause system lag issues, USE WITH CAUTION!
www/vicidial/realtime_report.php
+6 -4
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@@ -1,7 +1,7 @@
<?php
# realtime_report.php
#
# Copyright (C) 2020 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2021 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# live real-time stats for the VICIDIAL Auto-Dialer all servers
#
@@ -52,12 +52,13 @@
# 200506-1633 - Added RS_CUSTINFOminUL options.php setting
# 200815-0928 - Added agent-paused 10 & 15 minute indicators
# 201107-2254 - Added optional display of parked calls stats, inbound SLA and LIMITED report type
# 210314-2039 - Added DID Description for inbound calls
#
$startMS = microtime();
$version = '2.14-39';
$build = '201107-2254';
$version = '2.14-40';
$build = '210314-2039';
header ("Content-type: text/html; charset=utf-8");
@@ -1914,7 +1915,8 @@ function update_variables(task_option,task_choice,force_reload)
.realtime_img_icon {width: 42px; height: 42px;}
.realtime_img_text {font-family:HELVETICA; font-size:11; color:white; font-weight:bold;}
.realtime_table {width: 860px; max-width: 860px; }
.realtime_table {width: 960px; max-width: 960px; }
.realtime_calls_table {width: 860px; max-width: 860px; }
.realtime_settings_table {width: 700px; max-width: 700px; }
<?php