ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

updated Ubuntu install doc

Browse Source 
added 2 Vtiger reports, perl script generated

git-svn-id: svn://192.168.202.10@1098 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-04-23 08:54:29 +00:00
parent 58cb9f4d93
commit 70414cd349
3 changed files with 396 additions and 12 deletions
Download Patch File Download Diff File Expand all files Collapse all files
bin/Vtiger_OUT_sync2VICIDIAL_file.pl
+386 -7
View File
@@ -13,6 +13,7 @@
# 90128-0319 - First build
# 90401-1347 - Fixed quiet flag
# 90417-0519 - Added custom field updates for timezone and last/largest sale amounts
# 90423-0453 - Added calls file and hours file reports
#
$secX = time();
@@ -28,6 +29,7 @@ if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
$TODAY = "$year-$mon-$mday";
$pulldate0 = "$year-$mon-$mday $hour:$min:$sec";
$NOW_TIME = "$year-$mon-$mday $hour:$min:$sec";
$VDLfile = "Vtiger_account_sync_file_$year$mon$mday$hour$min$sec";
@@ -88,6 +90,8 @@ $server_ip = $VARserver_ip; # Asterisk server IP
if (!$VDHLOGfile) {$VDHLOGfile = "$PATHlogs/newleads.$year-$mon-$mday";}
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
@@ -98,25 +102,34 @@ if (length($ARGV[0])>1)
$i++;
}
if ($args =~ /--help|-h/i)
if ($args =~ /--help/i)
{
print "allowed run time options:\n";
print "allowed run time options-\n";
print " screen output options:\n";
print " [-q] = quiet\n";
print " [--test] = test\n";
print " [--debug] = debug output\n";
print " [--help] = this help screen\n";
print " vicidial update options:\n";
print " [--skip-vicidial-update] = skips the lead file export and all ViciDial list updating functions\n";
print " [--format=standard] = ability to define a format, standard is default, formats allowed shown in examples\n";
print " [--forcelistid=1234] = overrides the listID given in the file with the 1234\n";
print " [--duplicate-system-check] = checks for the same phone number in the entire system before inserting lead\n";
print " [--duplicate-system-vendor] = checks for the same website in the entire system before inserting lead\n";
print " [--ftp-pull] = grabs lead files from a remote FTP server, uses REPORTS FTP login information\n";
print " [--ftp-dir=leads_in] = remote FTP server directory to grab files from, should have a DONE sub-directory\n";
print " vtiger update options:\n";
print " [--vt-sales-update] = updates the Vtiger account custom sales fields based upon today sales order data\n";
print " [--vt-sales-update-alldate] = updates the Vtiger account custom sales fields based upon all sales order data\n";
print " [--vt-timezone-update] = updates the Vtiger account custom timezone field based upon ViciDial timezone/state\n";
print " [--skip-vicidial-update] = skips the lead file export and all ViciDial list updating functions\n";
print " [--ftp-pull] = grabs lead files from a remote FTP server, uses REPORTS FTP login information\n";
print " [--ftp-dir=leads_in] = remote FTP server directory to grab files from, should have a DONE sub-directory\n";
print " report generation options:\n";
print " [--report-call-file] = generates a spec call file from vicidial records\n";
print " [--report-hours-file] = generates a spec agent hours file from vicidial records\n";
print " [--report-orders-file] = generates a spec orders file from vtiger records\n";
print " [--all-records] = outputs all records, not restricted by date\n";
print " email options:\n";
print " [--email-list=test@test.com:test2@test.com] = send email results for each file to these addresses\n";
print " [--email-sender=vicidial@localhost] = sender for the email results\n";
print " [-h] = this help screen\n\n";
print "\n";
print "This script takes in account CSV files in the following order when they are placed in the $PATHhome/VTIGER_IN directory to be imported into the vtiger system (examples):\n\n";
print "standard:\n";
@@ -199,6 +212,26 @@ if (length($ARGV[0])>1)
$vt_timezone_update=1;
if ($q < 1) {print "\n----- VTIGER TIMEZONE FIELD UPDATE -----\n\n";}
}
if ($args =~ /--report-call-file/i)
{
$report_call_file=1;
if ($q < 1) {print "\n----- VTIGER REPORT CALL FILE -----\n\n";}
}
if ($args =~ /--report-hours-file/i)
{
$report_hours_file=1;
if ($q < 1) {print "\n----- VTIGER REPORT HOURS FILE -----\n\n";}
}
if ($args =~ /--report-orders-file/i)
{
$report_orders_file=1;
if ($q < 1) {print "\n----- VTIGER REPORT ORDERS FILE -----\n\n";}
}
if ($args =~ /--all-records/i)
{
$TODAY = "1999-12-31 23:59:59";
if ($q < 1) {print "\n----- REPORT ALL RECORDS -----\n\n";}
}
if ($args =~ /-skip-vicidial-update/i)
{
$skip_vicidial_update=1;
@@ -318,12 +351,155 @@ $f=0; ### number of 'DUPLICATE' phone counter ###
$g=0; ### number of leads with multi-alt-entries
$h=0; ### number of timezone updates
$j=0; ### number of saleamount updates
$m=0; ### number of exported records to file
### open the output file for writing ###
open(out, ">$dir2/$VDLfile")
|| die "Can't open $VDLfile: $!\n";
if ($report_call_file > 0)
{
$VTcfWEBfile = "$PATHweb/vicidial/server_reports/$year$mon$mday" . "_IMM_Call_File.txt";
### open the output file for writing ###
open(CFout, ">$VTcfWEBfile")
|| die "Can't open $VTcfWEBfile: $!\n";
}
if ($report_orders_file > 0)
{
$VTofWEBfile = "$PATHweb/vicidial/server_reports/$year$mon$mday" . "_IMM_Orders_File.txt";
### open the output file for writing ###
open(OFout, ">$VTofWEBfile")
|| die "Can't open $VTofWEBfile: $!\n";
}
##### BEGIN REPORT HOURS FILE #####
if ($report_hours_file > 0)
{
$VThfWEBfile = "$PATHweb/vicidial/server_reports/$year$mon$mday" . "_IMM_Hours_File.txt";
### open the output file for writing ###
open(HFout, ">$VThfWEBfile")
|| die "Can't open $VThfWEBfile: $!\n";
$VAL_exists=0;
$stmtA = "SELECT count(*) FROM vicidial_agent_log where event_time > \"$TODAY 00:00:00\";";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($DB) {print "$sthArows|$stmtA\n";}
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VAL_exists = "$aryA[0]";
}
$sthA->finish();
if ($VAL_exists > 0)
{
$stmtA = "SELECT pause_sec,wait_sec,talk_sec,dispo_sec,sub_status,vu.user,user_code,campaign_id,comments FROM vicidial_agent_log val,vicidial_users vu where event_time > \"$TODAY 00:00:00\" and val.user=vu.user and vu.user_code LIKE \"IMM%\" order by val.user;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($DB) {print "$sthArows|$stmtA\n";}
$w=0;
while ($sthArows > $w)
{
@aryA = $sthA->fetchrow_array;
$pause_sec[$w] = "$aryA[0]";
$wait_sec[$w] = "$aryA[1]";
$talk_sec[$w] = "$aryA[2]";
$dispo_sec[$w] = "$aryA[3]";
$pause_code[$w] = "$aryA[4]";
$user[$w] = "$aryA[5]";
$rep[$w] = "$aryA[6]";
$campaign[$w] = "$aryA[7]";
$comments[$w] = "$aryA[8]";
$w++;
}
$sthA->finish();
$last_user='';
$w=0;
while ($sthArows >= $w)
{
if ( (length($last_user) != length($user[$w]) ) || ($last_user !~ /$user[$w]/) )
{
# rep id user
# work date date yyyymmdd
# bus line status id ??
# vendor site id 15
# time ob talk outbound talk time in seconds
# time ib talk inbound talk time in seconds
# time acw dispo time in seconds
# time onhook pause time in seconds
# time train pause time training in seconds
# time break pause time break in seconds
# time wait wait time in seconds
if ($DB) {print "printing $last_user|$Lrep\n";}
if ($w > 0)
{print HFout "$Lrep,$TODAY,4,15,$L_ob_talk,$L_ib_talk,$L_acw,$L_onhook,$L_train,$L_break,$L_wait\n";}
$last_user = $user[$w];
$Lrep=$rep[$w];
$L_ob_talk=0;
$L_ib_talk=0;
$L_acw=0;
$L_onhook=0;
$L_train=0;
$L_break=0;
$L_wait=0;
$m++;
}
$billable[$w] = 'NO';
if ( ($pause_code[$w] !~ /NULL/) && (length($pause_code[$w]) > 0) && ($pause_sec[$w] > 0) )
{
$stmtA = "SELECT billable from vicidial_pause_codes where campaign_id='$campaign[$w]' and pause_code='$pause_code[$w]';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsX=$sthA->rows;
if ($sthArowsX > 0)
{
@aryA = $sthA->fetchrow_array;
$billable[$w] = "$aryA[0]";
}
$sthA->finish();
}
if ($comments[$w] =~ /MANUAL|AUTO/) {$L_ob_talk = ($L_ob_talk + $talk_sec[$w]);}
else {$L_ib_talk = ($L_ib_talk + $talk_sec[$w]);}
$L_acw = ($L_acw + $dispo_sec[$w]);
$L_wait = ($L_wait + $wait_sec[$w]);
$pause_logged=0;
if ( ($pause_code[$w] !~ /NULL/i) && (length($pause_code[$w])>0) )
{
if ( ($pause_code[$w] =~ /train|meet/i) && ($billable[$w] !~ /NO/) )
{
$L_train = ($L_train + $pause_sec[$w]);
$pause_logged++;
}
if ( ($pause_code[$w] =~ /break|lunch/i) && ($billable[$w] !~ /NO/) )
{
$L_break = ($L_break + $pause_sec[$w]);
$pause_logged++;
}
}
if ($pause_logged < 1)
{$L_onhook = ($L_onhook + $pause_sec[$w]);}
$w++;
}
}
exit;
}
##### END REPORT HOURS FILE #####
$vt_timezone_field_exists=0;
if ($vt_timezone_update > 0)
{
@@ -548,6 +724,163 @@ while ($sthBrowsC > $i)
##### BEGIN REPORT CALL FILE #####
if ($report_call_file > 0)
{
$VC_count=0;
$stmtA = "SELECT count(*) FROM vicidial_list where vendor_lead_code='$crmid[$i]' and last_local_call_time > \"$TODAY 00:00:00\";";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VC_count = "$aryA[0]";
}
$sthA->finish();
if ($VC_count > 0)
{
$stmtB="SELECT website,tickersymbol,employees from vtiger_account where accountid='$crmid[$i]';";
if($DBX){print STDERR "\n|$stmtB|\n";}
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
$sthBrows=$sthB->rows;
if ($sthBrows > 0)
{
@aryB = $sthB->fetchrow_array;
$website = $aryB[0];
@webARY = split(/-/,$website);
$account = $webARY[0];
$sequence = $webARY[1];
$territory = $aryB[1];
$business_line = $aryB[2];
}
$sthB->finish();
$lead_id='';
$stmtA = "SELECT lead_id FROM vicidial_list where vendor_lead_code='$crmid[$i]' and last_local_call_time > \"$TODAY 00:00:00\" order by lead_id desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$lead_id = "$aryA[0]";
}
$sthA->finish();
$VL_count=0;
$stmtA = "SELECT count(*) FROM vicidial_log where lead_id='$lead_id' and call_date > \"$TODAY 00:00:00\";";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VL_count = "$aryA[0]";
}
$sthA->finish();
$VCL_count=0;
$stmtA = "SELECT count(*) FROM vicidial_closer_log where lead_id='$lead_id' and call_date > \"$TODAY 00:00:00\";";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VCL_count = "$aryA[0]";
}
$sthA->finish();
# transaction id vicidial_log.uniqueid
# vendor site id 15
# rep id vicidial_users.user_code
# account id first half of the vtiger_account.website field
# sequence second half of the vtiger_account.website field
# territory id vtiger_account.tickersymbol
# phone number vicidial_log.phone_number
# disposition code vicidial_log.status
# call length (s) vicidial_log.length_in_sec
# call date vicidial_log.call_date
# call type vicidial_log.comments turned into a numeric value
# bus line status id vtiger_account.employees
if ($VL_count > 0)
{
$stmtA = "SELECT uniqueid,vl.user,user_code,phone_number,vl.status,length_in_sec,call_date,comments FROM vicidial_log vl,vicidial_users vu where lead_id='$lead_id' and call_date > \"$TODAY 00:00:00\" and vl.user=vu.user order by call_date;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$w=0;
while ($sthArows > $w)
{
@aryA = $sthA->fetchrow_array;
$transaction = "$aryA[0]";
$user = "$aryA[1]";
$rep = "$aryA[2]";
$phone = "$aryA[3]";
$disposition = "$aryA[4]";
$call_length = "$aryA[5]";
$call_date = "$aryA[6]";
$call_type = "$aryA[7]";
if ($call_type =~ /AUTO/) {$ct='3';}
else {$ct='2';}
print CFout "$transaction,15,$rep,$account,$sequence,$territory,$phone,$disposition,$call_length,$call_date,$ct\n";
$m++;
$w++;
}
$sthA->finish();
}
if ($VCL_count > 0)
{
$stmtA = "SELECT closecallid,vcl.user,user_code,phone_number,vcl.status,length_in_sec,call_date,comments FROM vicidial_closer_log vcl,vicidial_users vu where lead_id='$lead_id' and call_date > \"$TODAY 00:00:00\" and vcl.user=vu.user order by call_date;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$w=0;
while ($sthArows > $w)
{
@aryA = $sthA->fetchrow_array;
$transaction = "$aryA[0]";
$user = "$aryA[1]";
$rep = "$aryA[2]";
$phone = "$aryA[3]";
$disposition = "$aryA[4]";
$call_length = "$aryA[5]";
$call_date = "$aryA[6]";
$call_type = "$aryA[7]";
print CFout "$transaction,15,$rep,$account,$sequence,$territory,$phone,$disposition,$call_length,$call_date,1\n";
$m++;
$w++;
}
$sthA->finish();
}
}
}
##### END REPORT CALL FILE #####
##### BEGIN REPORT ORDERS FILE #####
if ($report_orders_file > 0)
{
}
##### END REPORT ORDERS FILE #####
##### BEGIN VICIDIAL UPDATE #####
if ($skip_vicidial_update < 1)
{
@@ -690,6 +1023,7 @@ while ($sthBrowsC > $i)
{$Falert .= "PHONE DUPLICATES: $f\n";}
$Falert .= "TIMEZONE UPDATES: $h\n";
$Falert .= "SALE AMOUNT UPDATES:$j\n";
$Falert .= "REPORT RECORDS: $m\n";
if ($q < 1) {print "$Falert";}
print Sout "$Falert";
@@ -717,8 +1051,53 @@ if ($q < 1)
}
###### EMAIL SECTION
$email_sent=0;
if ( ($report_call_file > 0) && (length($email_list) > 3) && ($m > 0) )
{
if ($q < 1) {print "Sending email: $email_list\n";}
if ( (length($Ealert)>5) && (length($email_list) > 3) )
use MIME::QuotedPrint;
use MIME::Base64;
use Mail::Sendmail;
$mailsubject = "VICIDIAL Lead Lists Report $shipdate";
%mail = ( To => "$email_list",
From => "$email_sender",
Subject => "$mailsubject",
);
$boundary = "====" . time() . "====";
$mail{'content-type'} = "multipart/mixed; boundary=\"$boundary\"";
$message = encode_qp( "VICIDIAL Lead Lists Report for $shipdate:\n\n Attachment: $outfile" );
$Zfile = "$PATHoutfile";
open (F, $Zfile) or die "Cannot read $Zfile: $!";
binmode F; undef $/;
$attachment = encode_base64(<F>);
close F;
$boundary = '--'.$boundary;
$mail{body} .= "$boundary\n";
$mail{body} .= "Content-Type: text/plain; charset=\"iso-8859-1\"\n";
$mail{body} .= "Content-Transfer-Encoding: quoted-printable\n\n";
$mail{body} .= "$message\n";
$mail{body} .= "$boundary\n";
$mail{body} .= "Content-Type: application/octet-stream; name=\"$outfile\"\n";
$mail{body} .= "Content-Transfer-Encoding: base64\n";
$mail{body} .= "Content-Disposition: attachment; filename=\"$outfile\"\n\n";
$mail{body} .= "$attachment\n";
$mail{body} .= "$boundary";
$mail{body} .= "--\n";
sendmail(%mail) or die $mail::Sendmail::error;
print "ok. log says:\n", $mail::sendmail::log; ### print mail log for status
$email_sent++;
}
if ( (length($Ealert)>5) && (length($email_list) > 3) && ($email_sent < 1) )
{
if ($q < 1) {print "Sending email: $email_list\n";}
docs/Ubuntu_Install.txt
+9 -4
View File
@@ -1,4 +1,9 @@
Ubuntu VICIDIAL Install: 2009-04-03
Ubuntu VICIDIAL Install: 2009-04-23
### NOTE ###
If you just want a quick setup of ViciDial on Ubuntu, take a look at our
downloadable ViciBox server install ISO available at: http://www.vicibox.com
From a full default install of Ubuntu Server 8.0.4.2:
@@ -243,11 +248,11 @@ sox ../mohmp3/fpm-world-mix.wav -r 8000 -c 1 fpm-world-mix.wav vol 0.25
sox fpm-world-mix.wav -t gsm -r 8000 -b -c 1 fpm-world-mix.gsm
sox fpm-world-mix.wav -t ul -r 8000 -b -c 1 fpm-world-mix.pcm
**** for SVN 2.0.4 branch:
**** for SVN 2.0.5 branch:
$ mkdir /usr/src/astguiclient
$ cd /usr/src/astguiclient
$ svn checkout svn://svn.eflo.net:43690/agc_2-X/branches/agc_2.0.4
$ cd agc_2.0.4
$ svn checkout svn://svn.eflo.net:43690/agc_2-X/branches/agc_2.0.5
$ cd agc_2.0.5
$ perl install.pl
**** for SVN 2.0 trunk:
extras/MySQL_AST_CREATE_tables.sql
+1 -1
View File
@@ -1551,7 +1551,7 @@ CREATE INDEX phone_number on vicidial_closer_log (phone_number);
CREATE INDEX date_user on vicidial_closer_log (call_date,user);
CREATE INDEX comment_a on live_inbound_log (comment_a);
UPDATE system_settings SET db_schema_version='1137';
UPDATE system_settings SET db_schema_version='1138';
GRANT RELOAD ON *.* TO cron@'%';
GRANT RELOAD ON *.* TO cron@localhost;