Added EVERY_NEW_ADMINCALL option for QM PAUSEREASON system setting

git-svn-id: svn://192.168.202.10@3266 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2020-07-12 14:18:24 +00:00
parent c0d1be42fe
commit 70bdb38c78
4 changed files with 79 additions and 22 deletions
+2 -2
View File
@@ -1863,7 +1863,7 @@ user_account_emails ENUM('DISABLED','SEND_NO_PASS','SEND_WITH_PASS') DEFAULT 'DI
outbound_cid_any ENUM('DISABLED','API_ONLY') DEFAULT 'DISABLED',
entries_per_page SMALLINT(5) UNSIGNED DEFAULT '0',
browser_call_alerts ENUM('0','1','2') DEFAULT '0',
queuemetrics_pausereason ENUM('STANDARD','EVERY_NEW') default 'STANDARD',
queuemetrics_pausereason ENUM('STANDARD','EVERY_NEW','EVERY_NEW_ADMINCALL') default 'STANDARD',
inbound_answer_config ENUM('0','1','2','3','4','5') DEFAULT '0'
) ENGINE=MyISAM;
@@ -4646,4 +4646,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1600',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1601',db_schema_update_date=NOW(),reload_timestamp=NOW();
+4 -1
View File
@@ -1247,7 +1247,7 @@ ALTER TABLE vicidial_campaigns ADD three_way_record_stop_exception VARCHAR(40) d
UPDATE system_settings SET db_schema_version='1596',db_schema_update_date=NOW() where db_schema_version < 1596;
ALTER TABLE system_settings ADD queuemetrics_pausereason ENUM('STANDARD','EVERY_NEW') default 'STANDARD';
ALTER TABLE system_settings ADD queuemetrics_pausereason ENUM('STANDARD','EVERY_NEW','EVERY_NEW_ADMINCALL') default 'STANDARD';
UPDATE system_settings SET db_schema_version='1597',db_schema_update_date=NOW() where db_schema_version < 1597;
@@ -1272,3 +1272,6 @@ ALTER TABLE vicidial_lists ADD inbound_after_hours_voicemail VARCHAR(20);
UPDATE system_settings SET db_schema_version='1600',db_schema_update_date=NOW() where db_schema_version < 1600;
ALTER TABLE system_settings MODIFY queuemetrics_pausereason ENUM('STANDARD','EVERY_NEW','EVERY_NEW_ADMINCALL') default 'STANDARD';
UPDATE system_settings SET db_schema_version='1601',db_schema_update_date=NOW() where db_schema_version < 1601;
+69 -16
View File
@@ -498,7 +498,7 @@ $version = '2.14-385';
$build = '200621-1027';
$php_script = 'vdc_db_query.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=824;
$mysql_log_count=839;
$one_mysql_log=0;
$DB=0;
$VD_login=0;
@@ -4248,7 +4248,7 @@ if ($ACTION == 'manDiaLnextCaLL')
# Gather details on Dial Timeout Lead settings container
$stmt = "SELECT container_entry FROM vicidial_settings_containers where container_id='$dial_timeout_lead_container';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00825',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$SCinfo_ct = mysqli_num_rows($rslt);
if ($SCinfo_ct > 0)
@@ -4430,7 +4430,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$stmt="UPDATE vicidial_cid_groups SET cid_auto_rotate_calls=(cid_auto_rotate_calls + 1) where cid_group_id='$cid_group_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00826',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
}
@@ -4618,7 +4618,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$PHONEoutbound_cid='';
$stmt = "SELECT outbound_cid FROM phones where login='$phone_login' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00827',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$pocid_ct = mysqli_num_rows($rslt);
if ($pocid_ct > 0)
@@ -5794,7 +5794,7 @@ if ($ACTION == 'manDiaLonly')
# Gather details on Dial Timeout Lead settings container
$stmt = "SELECT container_entry FROM vicidial_settings_containers where container_id='$dial_timeout_lead_container';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00828',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$SCinfo_ct = mysqli_num_rows($rslt);
if ($SCinfo_ct > 0)
@@ -5809,7 +5809,7 @@ if ($ACTION == 'manDiaLonly')
### BEGIN load lead information to be used by Dial Timeout Lead Override ###
$stmt="SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,entry_list_id FROM vicidial_list where lead_id='$lead_id' LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00829',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$list_lead_ct = mysqli_num_rows($rslt);
if ($list_lead_ct > 0)
@@ -6058,7 +6058,7 @@ if ($ACTION == 'manDiaLonly')
$stmt="UPDATE vicidial_cid_groups SET cid_auto_rotate_calls=(cid_auto_rotate_calls + 1) where cid_group_id='$cid_group_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00830',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
}
@@ -6108,7 +6108,7 @@ if ($ACTION == 'manDiaLonly')
$PHONEoutbound_cid='';
$stmt = "SELECT outbound_cid FROM phones where login='$phone_login' limit 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00831',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$pocid_ct = mysqli_num_rows($rslt);
if ($pocid_ct > 0)
@@ -15919,26 +15919,79 @@ if ($ACTION == 'PauseCodeSubmit')
$affected_rows = mysqli_affected_rows($linkB);
}
if ($queuemetrics_pausereason == 'EVERY_NEW')
if ( (preg_match("/ADMINCALL/",$queuemetrics_pausereason)) and (preg_match("/^ADMIN$|^220208$/",$status)) )
{
##### BEGIN insert new pause session, back-dated before the PAUSEREASON
$unpauseall_time = ($secX - 2);
##### BEGIN insert new 1-second fake phone call, back-dated before the PAUSEREASON
$unpauseall_time = ($secX - 3);
$calloutbound_time = ($secX - 3);
$connect_time = ($secX - 3);
$completecaller_time = ($secX - 2);
$callstatus_time = ($secX - 1);
$pauseall_time = ($secX - 1);
$fake_call_id = $secX;
while (strlen($fake_call_id) > 9) {$fake_call_id = substr("$fake_call_id", 1);}
$fake_call_id = "F".$fake_call_id."0000000001";
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$unpauseall_time',call_id='$pause_call_id',queue='NONE',agent='Agent/$user',verb='UNPAUSEALL',serverid='$queuemetrics_log_id';";
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$unpauseall_time',call_id='',queue='NONE',agent='Agent/$user',verb='UNPAUSEALL',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00832',$user,$server_ip,$session_name,$one_mysql_log);}
$UPAaffected_rows = mysqli_affected_rows($linkB);
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$pauseall_time',call_id='$pause_call_id',queue='NONE',agent='Agent/$user',verb='PAUSEALL',serverid='$queuemetrics_log_id';";
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$calloutbound_time',call_id='$fake_call_id',queue='$campaign',agent='Agent/$user',verb='CALLOUTBOUND',data2='9998881112',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
$PAaffected_rows = mysqli_affected_rows($linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00833',$user,$server_ip,$session_name,$one_mysql_log);}
$UPAaffected_rows = mysqli_affected_rows($linkB);
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$connect_time',call_id='$fake_call_id',queue='$campaign',agent='Agent/$user',verb='CONNECT',data1='0',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00834',$user,$server_ip,$session_name,$one_mysql_log);}
$UPAaffected_rows = mysqli_affected_rows($linkB);
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$completecaller_time',call_id='$fake_call_id',queue='$campaign',agent='Agent/$user',verb='COMPLETECALLER',data1='0',data2='1',data3='1',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00835',$user,$server_ip,$session_name,$one_mysql_log);}
$UPAaffected_rows = mysqli_affected_rows($linkB);
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$callstatus_time',call_id='$fake_call_id',queue='$campaign',agent='Agent/$user',verb='CALLSTATUS',data1='NOCALL',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00836',$user,$server_ip,$session_name,$one_mysql_log);}
$UPAaffected_rows = mysqli_affected_rows($linkB);
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$pauseall_time',call_id='',queue='NONE',agent='Agent/$user',verb='PAUSEALL',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00837',$user,$server_ip,$session_name,$one_mysql_log);}
$PAaffected_rows = mysqli_affected_rows($linkB);
##### END insert new pause session, back-dated before the PAUSEREASON
}
else
{
if (preg_match("/EVERY_NEW/",$queuemetrics_pausereason))
{
##### BEGIN insert new pause session, back-dated before the PAUSEREASON
$unpauseall_time = ($secX - 2);
$pauseall_time = ($secX - 1);
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$unpauseall_time',call_id='$pause_call_id',queue='NONE',agent='Agent/$user',verb='UNPAUSEALL',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00838',$user,$server_ip,$session_name,$one_mysql_log);}
$UPAaffected_rows = mysqli_affected_rows($linkB);
$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$pauseall_time',call_id='$pause_call_id',queue='NONE',agent='Agent/$user',verb='PAUSEALL',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00839',$user,$server_ip,$session_name,$one_mysql_log);}
$PAaffected_rows = mysqli_affected_rows($linkB);
##### END insert new pause session, back-dated before the PAUSEREASON
}
}
mysqli_close($linkB);
}
+4 -3
View File
@@ -4694,12 +4694,13 @@ else
# 200624-1939 - Added Callbacks Export report
# 200701-1525 - Added more concurrent_transfers options
# 200708-1033 - Added List overrides for some inbound settings
# 200711-1822 - Added EVERY_NEW_ADMINCALL option for QM PAUSEREASON system setting
#
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time
$admin_version = '2.14-761a';
$build = '200708-1033';
$admin_version = '2.14-762a';
$build = '200711-1822';
$STARTtime = date("U");
$SQLdate = date("Y-m-d H:i:s");
@@ -39101,7 +39102,7 @@ if ($ADD==311111111111111)
echo "<tr bgcolor=#99FFCC><td align=right>"._QXZ("QueueMetrics Addmember Enabled").": </td><td align=left><select size=1 name=queuemetrics_addmember_enabled><option>1</option><option>0</option><option selected>$queuemetrics_addmember_enabled</option></select>$NWB#settings-queuemetrics_addmember_enabled$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>"._QXZ("QueueMetrics Dispo Pause Code").": </td><td align=left><input type=text name=queuemetrics_dispo_pause size=8 maxlength=6 value=\"$queuemetrics_dispo_pause\">$NWB#settings-queuemetrics_dispo_pause$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>"._QXZ("QueueMetrics Pause Type Logging").": </td><td align=left><select size=1 name=queuemetrics_pause_type><option>1</option><option>0</option><option selected>$queuemetrics_pause_type</option></select>$NWB#settings-queuemetrics_pause_type$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>"._QXZ("QueueMetrics PAUSEREASON Logging").": </td><td align=left><select size=1 name=queuemetrics_pausereason><option>STANDARD</option><option>EVERY_NEW</option><option selected>$queuemetrics_pausereason</option></select>$NWB#settings-queuemetrics_pausereason$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>"._QXZ("QueueMetrics PAUSEREASON Logging").": </td><td align=left><select size=1 name=queuemetrics_pausereason><option>STANDARD</option><option>EVERY_NEW</option><option>EVERY_NEW_ADMINCALL</option><option selected>$queuemetrics_pausereason</option></select>$NWB#settings-queuemetrics_pausereason$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>"._QXZ("QueueMetrics Phone Environment Phone Append").": </td><td align=left><select size=1 name=queuemetrics_pe_phone_append><option>1</option><option>0</option><option selected>$queuemetrics_pe_phone_append</option></select>$NWB#settings-queuemetrics_pe_phone_append$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>"._QXZ("QueueMetrics Hold Call Log").": </td><td align=left><select size=1 name=queuemetrics_record_hold><option>1</option><option>0</option><option selected>$queuemetrics_record_hold</option></select>$NWB#settings-queuemetrics_record_hold$NWE</td></tr>\n";
echo "<tr bgcolor=#99FFCC><td align=right>"._QXZ("QueueMetrics Socket Send").": </td><td align=left><select size=1 name=queuemetrics_socket><option value='NONE'>"._QXZ("NONE")."</option><option value='CONNECT_COMPLETE'>"._QXZ("CONNECT_COMPLETE")."</option><option selected value='$queuemetrics_socket'>"._QXZ("$queuemetrics_socket")."</option></select>$NWB#settings-queuemetrics_socket$NWE</td></tr>\n";