documentation updates
sample Asterisk 1.4 conf file updates updated AMD processing to work with Asteirsk 1.4 git-svn-id: svn://192.168.202.10@722 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
@@ -17,6 +17,8 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
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use asterisk
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\. /path/from/root/extras/upgrade_2.0.4.sql
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quit
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NOTE: If you do not use the standard "cron" database login, you will
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need to add "LOCK TABLES" to the permissions to your db login
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3. add the "server_reports" directory to your Web Path:
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mkdir $PATHweb/vicidial/server_reports/
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+12
-9
@@ -1,6 +1,6 @@
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#!/usr/bin/perl
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#
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# VD_amd.agi version 0.5 *DBI-version*
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# VD_amd.agi version 2.0.4 *DBI-version*
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#
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# NOTE: This script is only needed with app_amd enabled systems
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#
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@@ -18,8 +18,7 @@
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# exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,7,Hangup
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#
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#
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# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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#
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# changes:
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# 60206-1434 first build
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@@ -28,7 +27,8 @@
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# 60731-1407 - changed to use DBI-DBD::mysql
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# - changed to use /etc/astguiclient.conf for configs
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# 60815-1310 - added output options check from database
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#
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# 71118-0252 - compatibility with Asterisk 1.4, added AA and AM statuses
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#
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$script = 'VD_amd.agi';
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@@ -243,9 +243,12 @@ if ($A)
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if ($AGILOG) {$agi_string = "AAAAA AMD results: |$AMDSTATUS|$AMDCAUSE|"; &agi_output;}
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}
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# Asterisk 1.2.X
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# AAAAA AMD results: |AMD_PERSON|AMD_HUMAN-300-300|
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# AAAAA AMD results: |AMD_MACHINE|AMD_LONGGREETING-1500-1500|
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# Asterisk 1.4.X:
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# AAAAA AMD results: |HUMAN|HUMAN-1000-1000|0000000000|
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# AAAAA AMD results: |MACHINE|MAXWORDS-4-4|0000000000|
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if ($AMD_LOG)
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{
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@@ -258,7 +261,7 @@ if ($AMD_LOG)
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##################################################################################
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########## AMD says it's a person so exit and go on to transfer scripts ##########
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if ($AMDSTATUS =~ /PERSON|NOTSURE|HANGUP/)
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if ($AMDSTATUS =~ /PERSON|HUMAN|NOTSURE|HANGUP/)
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{
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if ($A)
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{
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@@ -310,7 +313,7 @@ $sthA->finish();
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########## UPDATE vicidial_list ##########
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$stmtA = "UPDATE vicidial_list set status='A' where lead_id = '$VD_lead_id';";
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$stmtA = "UPDATE vicidial_list set status='AA' where lead_id = '$VD_lead_id';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD vicidial_list update: |$affected_rows|$VD_lead_id"; &agi_output;}
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@@ -339,14 +342,14 @@ if (!$epc_countCUSTDATA)
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{
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if ($AGILOG) {$agi_string = "no VDL record found: $uniqueid $calleridname $VD_lead_id $uniqueid"; &agi_output;}
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$end_epoch = ($now_date_epoch + 3);
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$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,length_in_sec,end_epoch) values('$uniqueid','$VD_lead_id','$VD_campaign_id','$now_date','$now_date_epoch','A','$VD_phone_code','$VD_phone_number','VDAD','N','3','$end_epoch')";
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$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,length_in_sec,end_epoch) values('$uniqueid','$VD_lead_id','$VD_campaign_id','$now_date','$now_date_epoch','AA','$VD_phone_code','$VD_phone_number','VDAD','N','3','$end_epoch')";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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}
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else
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{
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$VD_seconds = ($now_date_epoch - $VD_start_epoch);
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$stmtA = "UPDATE vicidial_log set status='A',end_epoch='$now_date_epoch',length_in_sec='$VD_seconds' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
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$stmtA = "UPDATE vicidial_log set status='AA',end_epoch='$now_date_epoch',length_in_sec='$VD_seconds' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD vicidial_log update: |$affected_rows|$uniqueid|"; &agi_output;}
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+13
-6
@@ -1,6 +1,6 @@
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#!/usr/bin/perl
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#
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# VD_amd_post.agi version 0.3 *DBI-version*
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# VD_amd_post.agi version 2.0.4 *DBI-version*
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#
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# NOTE: This script is only needed with app_amd enabled systems
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#
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@@ -12,20 +12,27 @@
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# ; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
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# exten => 8369,1,AGI(call_log.agi,${EXTEN})
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# exten => 8369,2,(AMD),AMD
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# exten => 8369,3,AGI(VD.agi,${EXTEN})
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# exten => 8369,3,AGI(VD_amd.agi,${EXTEN})
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# exten => 8369,4,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,5,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,6,AGI(agi-VDAD_LB_transfer.agi,${EXTEN})
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# exten => 8369,7,Hangup
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#
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#
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# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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# ; this is used for playing a message to an answering machine forwarded from AMD in VICIDIAL
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# ; replace conf with the message file you want to leave
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# exten => 8320,1,WaitForSilence(2000,2) ; AMD got machine. leave message after recording
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# exten => 8320,2,Playback(conf)
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# exten => 8320,3,AGI(VD_amd_post.agi,${EXTEN})
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# exten => 8320,4,Hangup
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#
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# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
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#
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# changes:
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# 60217-1119 first build
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# 60731-1403 - changed to use DBI-DBD::mysql
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# - changed to use /etc/astguiclient.conf for configs
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# 60817-1025 - added output options check from database
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# 71118-0257 - updated comments
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#
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$script = 'VD_amd_post.agi';
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@@ -250,12 +257,12 @@ exit;
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$stmtA = "UPDATE vicidial_log set status='AL' where lead_id='$VD_lead_id' order by call_date desc limit 1;";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AM update: |$affected_rows|$uniqueid|"; &agi_output;}
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if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AL update: |$affected_rows|$uniqueid|"; &agi_output;}
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$stmtA = "UPDATE vicidial_list set status='AL' where lead_id='$VD_lead_id';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AM update: |$affected_rows|$uniqueid|"; &agi_output;}
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if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AL update: |$affected_rows|$uniqueid|"; &agi_output;}
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$dbhA->disconnect();
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@@ -834,7 +834,26 @@ if ($agent_search_method =~ /^SO|^LO/)
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}
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else
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{
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if ($AGILOG) {$agi_string = "WWWWW VDAD XFER LOCAL WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
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### For Debugging purposes display the call ahead of this call
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if ( ($rec_countWAIT == '1') && ($drop_timer > 3) && ($AGILOG) )
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{
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$stmtA = "SELECT call_time,campaign_id,last_update_time,callerid,status,channel FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$insert_lead_id';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$r=0;
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$agi_string="\n";
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while ($sthArows > $r)
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{
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@aryA = $sthA->fetchrow_array;
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$agi_string .= "|$aryA[0]|$aryA[1]|$aryA[2]|$aryA[3]|$aryA[4]|$aryA[5]|\n";
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$r++;
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}
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$sthA->finish();
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&agi_output;
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}
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if ($AGILOG) {$agi_string = "WWWWW VDAD XFER LOCAL WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|$drop_timer|"; &agi_output;}
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}
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}
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@@ -1034,7 +1053,26 @@ if ($agent_search_method =~ /^LO|^LB/)
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}
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else
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{
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if ($AGILOG) {$agi_string = "WWWWW VDAD XFER BALANCE WAIT: |$rec_countWAITrem|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
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if ( ($rec_countWAITrem == '1') && ($drop_timer > 3) && ($AGILOG) )
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{
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$stmtA = "SELECT call_time,campaign_id,last_update_time,callerid,status,channel FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$insert_lead_id';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$r=0;
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$agi_string="\n";
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while ($sthArows > $r)
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{
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@aryA = $sthA->fetchrow_array;
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$agi_string .= "|$aryA[0]|$aryA[1]|$aryA[2]|$aryA[3]|$aryA[4]|$aryA[5]|\n";
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$r++;
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}
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$sthA->finish();
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&agi_output;
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}
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if ($AGILOG) {$agi_string = "WWWWW VDAD XFER BALANCE WAIT: |$rec_countWAITrem|$channel_group|$channel|$callerid|$uniqueid|$drop_timer|"; &agi_output;}
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}
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}
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@@ -73,6 +73,10 @@ cd ../asterisk-1.2.24
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wget http://www.eflo.net/files/amd2.conf
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mkdir /etc/asterisk
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mv amd2.conf /etc/asterisk/amd.conf
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*OPTIONAL*(1.2.23 thru 1.2.24) apply the meetme DTMF passthru patch
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wget http://www.eflo.net/files/meetme_DTMF_passthru-1.2.23.patch
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patch -p1 < ./meetme_DTMF_passthru-1.2.23.patch
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- File to patch: app_meetme.c
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*OPTIONAL*(1.2.12.1 thru 1.2.24) apply the meetme volume control patch
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*Different patches available for 1.2.7.1 through 1.2.14
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wget http://www.eflo.net/files/meetme_volume_control_1.2.16.patch
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@@ -471,7 +475,9 @@ insert into vicidial_statuses values('NA','No Answer AutoDial','N','N','UNDEFINE
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insert into vicidial_statuses values('CALLBK','Call Back','Y','Y','UNDEFINED');
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insert into vicidial_statuses values('A','Answering Machine','Y','N','UNDEFINED');
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insert into vicidial_statuses values('AM','Answering Machine Auto','N','N','UNDEFINED');
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insert into vicidial_statuses values('AA','Answering Machine Auto','N','N','UNDEFINED');
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insert into vicidial_statuses values('AM','Answering Machine Sent to Mesg','N','N','UNDEFINED');
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insert into vicidial_statuses values('AL','Answering Machine Msg Played','N','N','UNDEFINED');
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insert into vicidial_statuses values('B','Busy','Y','N','UNDEFINED');
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insert into vicidial_statuses values('DC','Disconnected Number','Y','N','UNDEFINED');
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insert into vicidial_statuses values('DEC','Declined Sale','Y','Y','UNDEFINED');
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@@ -386,6 +386,11 @@ mv -f *.mp3 ../orig-mp3/
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############# INSTRUCTIONS FOR Asterik 1.4 release ####################
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NOTE: If you want to use Asterisk 1.4, you will need to make sure that you set
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the servers table "asterisk_version" field to the proper version number and you
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can use the docs/conf_examples/extensions.conf.sample-1.4 file for your default
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dialplan
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### If upgrading from 1.2.X Asterisk, run the following lines first:
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rm -f /usr/lib/asterisk/modules/app_curl.so
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rm -f /usr/lib/asterisk/modules/app_cut.so
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@@ -406,24 +411,24 @@ rm -f /usr/lib/asterisk/modules/pbx_functions.so
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mkdir /usr/src/asterisk-1.4
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cd /usr/src/asterisk-1.4
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wget http://ftp.digium.com/pub/asterisk/releases/asterisk-1.4.11.tar.gz
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wget http://ftp.digium.com/pub/zaptel/releases/zaptel-1.4.4.tar.gz
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wget http://ftp.digium.com/pub/libpri/releases/libpri-1.4.1.tar.gz
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gunzip asterisk-1.4.11.tar.gz
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tar xvf asterisk-1.4.11.tar
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gunzip zaptel-1.4.4.tar.gz
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tar xvf zaptel-1.4.4.tar
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gunzip libpri-1.4.1.tar.gz
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tar xvf libpri-1.4.1.tar
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cd ./zaptel-1.4.4
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wget http://ftp.digium.com/pub/asterisk/releases/asterisk-1.4.14.tar.gz
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wget http://ftp.digium.com/pub/zaptel/releases/zaptel-1.4.6.tar.gz
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wget http://ftp.digium.com/pub/libpri/releases/libpri-1.4.2.tar.gz
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gunzip asterisk-1.4.14.tar.gz
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tar xvf asterisk-1.4.14.tar
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gunzip zaptel-1.4.6.tar.gz
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tar xvf zaptel-1.4.6.tar
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gunzip libpri-1.4.2.tar.gz
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tar xvf libpri-1.4.2.tar
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cd ./zaptel-1.4.6
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./configure
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make
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make install
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cd ../libpri-1.4.1
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cd ../libpri-1.4.2
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make clean
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make
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make install
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cd ../asterisk-1.4.11
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cd ../asterisk-1.4.14
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wget http://www.eflo.net/files/enter.h
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wget http://www.eflo.net/files/leave.h
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mv -f enter.h apps/enter.h
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@@ -437,8 +442,7 @@ make install
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||||
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#### pureftpd
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#### pureftpd FTP server installation instructions ####
|
||||
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cd /usr/local
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wget ftp://ftp.pureftpd.org/pub/pure-ftpd/releases/pure-ftpd-1.0.20.tar.gz
|
||||
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@@ -827,11 +827,16 @@ PHASE 4: INSTALLING ASTERISK
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OK, all the prep work is done, now it's time to start having fun with Asterisk.
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There are two basic ways to install Asterisk, an official release(at the time of
|
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this writing the official release is 1.2.17) and the SVN_DEV version(development
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||||
branch). We recommend using Asterisk 1.2.17. These instructions are how we get
|
||||
this writing the official release is 1.2.24) and the SVN_DEV version(development
|
||||
branch). We recommend using Asterisk 1.2.24. These instructions are how we get
|
||||
our Asterisk system with it's T1 line installed with our 2 SIP VOIP devices and
|
||||
one IAX2 softphone.
|
||||
|
||||
NOTE: If you want to use Asterisk 1.4, you will need to make sure that you set
|
||||
the servers table "asterisk_version" field to the proper version number and you
|
||||
can use the docs/conf_examples/extensions.conf.sample-1.4 file for your default
|
||||
dialplan
|
||||
|
||||
NOTE: If you want to use release 1.0.8 or 9 we would recommend either using the
|
||||
CVS_v1-0 branch where the issues are fixed, or patching your 1.0.8/1.0.9 code
|
||||
with the following patch:
|
||||
@@ -856,7 +861,7 @@ with the following patch:
|
||||
- svn checkout http://svn.digium.com/svn/asterisk/branches/1.2 asterisk-1.2
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- svn checkout http://svn.digium.com/svn/zaptel/branches/1.2 zaptel-1.2
|
||||
- svn checkout http://svn.digium.com/svn/libpri/branches/1.2 libpri-1.2
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||||
C. if you want latest SVN_DEV version (not recommended) [1.5 tree]
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C. if you want latest SVN_DEV version (not recommended) [1.6 tree]
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- svn checkout http://svn.digium.com/svn/asterisk/trunk asterisk
|
||||
- svn checkout http://svn.digium.com/svn/zaptel/trunk zaptel
|
||||
- svn checkout http://svn.digium.com/svn/libpri/trunk libpri
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||||
@@ -897,6 +902,10 @@ with the following patch:
|
||||
- wget http://www.eflo.net/files/amd2.conf
|
||||
- mkdir /etc/asterisk
|
||||
- mv amd2.conf /etc/asterisk/amd.conf
|
||||
*OPTIONAL*(1.2.23 thru 1.2.24) apply the meetme DTMF passthru patch
|
||||
- wget http://www.eflo.net/files/meetme_DTMF_passthru-1.2.23.patch
|
||||
- patch -p1 < ./meetme_DTMF_passthru-1.2.23.patch
|
||||
- File to patch: app_meetme.c
|
||||
*OPTIONAL*(1.2.12.1 thru 1.2.24) apply the meetme volume control patch
|
||||
*Different patches available for 1.2.7.1 through 1.2.14
|
||||
- wget http://www.eflo.net/files/meetme_volume_control_1.2.16.patch
|
||||
@@ -2954,7 +2963,9 @@ insert into vicidial_statuses values('NA','No Answer AutoDial','N','N','UNDEFINE
|
||||
|
||||
insert into vicidial_statuses values('CALLBK','Call Back','Y','Y','UNDEFINED');
|
||||
insert into vicidial_statuses values('A','Answering Machine','Y','N','UNDEFINED');
|
||||
insert into vicidial_statuses values('AM','Answering Machine Auto','N','N','UNDEFINED');
|
||||
insert into vicidial_statuses values('AA','Answering Machine Auto','N','N','UNDEFINED');
|
||||
insert into vicidial_statuses values('AM','Answering Machine Sent to Mesg','N','N','UNDEFINED');
|
||||
insert into vicidial_statuses values('AL','Answering Machine Msg Played','N','N','UNDEFINED');
|
||||
insert into vicidial_statuses values('B','Busy','Y','N','UNDEFINED');
|
||||
insert into vicidial_statuses values('DC','Disconnected Number','Y','N','UNDEFINED');
|
||||
insert into vicidial_statuses values('DEC','Declined Sale','Y','Y','UNDEFINED');
|
||||
|
||||
@@ -225,8 +225,8 @@ exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG---
|
||||
; Extension 7275551212 - Inbound local number from PRI with 10 digit delivery
|
||||
exten => 7275551212,1,Ringing
|
||||
exten => 7275551212,2,Wait(1)
|
||||
exten => 7275551212,3,AGI(agi://127.0.0.1:4577/call_log--fullCID--${EXTEN}-----${CALLERID}-----${CALLERIDNUM}-----${CALLERIDNAME})
|
||||
;exten => 7275551212,3,AGI(call_logCID.agi,${EXTEN}-----${CALLERID}-----${CALLERIDNUM}-----${CALLERIDNAME})
|
||||
exten => 7275551212,3,AGI(agi://127.0.0.1:4577/call_log--fullCID--${EXTEN}-----{CALLERID(all)}-----${CALLERID(num)}-----${CALLERID(name)})
|
||||
;exten => 7275551212,3,AGI(call_logCID.agi,${EXTEN}-----{CALLERID(all)}-----${CALLERID(num)}-----${CALLERID(name)})
|
||||
exten => 7275551212,4,Answer
|
||||
exten => 7275551212,5,Dial,sip/spa2000&sip/spa2001|30|to
|
||||
exten => 7275551212,6,Voicemail,u2000
|
||||
@@ -647,14 +647,14 @@ exten => 8307,3,Hangup
|
||||
; this is used for recording conference calls, the client app sends the filename
|
||||
; value as a callerID recordings go to /var/spool/asterisk/monitor (WAV)
|
||||
exten => 8309,1,Answer
|
||||
exten => 8309,2,Monitor(wav,${CALLERIDNAME})
|
||||
exten => 8309,2,Monitor(wav,${CALLERID(name)})
|
||||
exten => 8309,3,Wait,3600
|
||||
exten => 8309,4,Hangup
|
||||
|
||||
; this is used for recording conference calls, the client app sends the filename
|
||||
; value as a callerID recordings go to /var/spool/asterisk/monitor (GSM)
|
||||
exten => 8310,1,Answer
|
||||
exten => 8310,2,Monitor(gsm,${CALLERIDNAME})
|
||||
exten => 8310,2,Monitor(gsm,${CALLERID(name)})
|
||||
exten => 8310,3,Wait,3600
|
||||
exten => 8310,4,Hangup
|
||||
|
||||
@@ -682,7 +682,7 @@ exten => _851XXXXX,3,Hangup
|
||||
|
||||
; this is used to allow the GUI to send you directly into voicemail
|
||||
; don't forget to set GUI variable $voicemail_exten to this extension
|
||||
exten => 8501,1,VoicemailMain(s${CALLERIDNUM})
|
||||
exten => 8501,1,VoicemailMain(s${{CALLERID(num)}(num)})
|
||||
exten => 8501,2,Hangup
|
||||
|
||||
; this is used to allow the GUI to send live calls directly into voicemail
|
||||
|
||||
@@ -89,7 +89,7 @@ After Hours Extension -<\/B> The dialplan extension to send the call to if the A
|
||||
After Hours Voicemail -<\/B> The voicemail box to send the call to if the Action is set to VOICEMAIL||
|
||||
Welcome Message Filename -<\/B> The audio file located on the server to be played when the call comes in. If set to ---NONE--- then no message will be played. Default is ---NONE---||
|
||||
Music On Hold Context -<\/B> The music on hold context to use when the customer is placed on hold. Default is default||
|
||||
On Hold Prompt Filename -<\/B> The audio file located on the server to be played at a regular interval when the customer is on hold. Default is generic_hold||
|
||||
On Hold Prompt Filename -<\/B> The audio file located on the server to be played at a regular interval when the customer is on hold. Default is generic_hold. This audio file MUST be 9 seconds or less in length.||
|
||||
On Hold Prompt Interval -<\/B> The length of time in seconds to wait before playing the on hold prompt. Default is 60||
|
||||
Agent Alert Extension -<\/B> The extension to send into the agent session to announce that a call is coming to the agent. This extension should have a Playback of an audio file. To not use this function set this to X. Default is X||
|
||||
Agent Alert Delay -<\/B> The length of time in milliseconds to wait before sending the call to the agent after playing the on Agent Alert Extension. Default is 1000||
|
||||
|
||||
@@ -2510,7 +2510,7 @@ echo "<TABLE WIDTH=98% BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR><TD ALIGN
|
||||
<BR>
|
||||
<A NAME="vicidial_inbound_groups-onhold_prompt_filename">
|
||||
<BR>
|
||||
<B>On Hold Prompt Filename -</B> The audio file located on the server to be played at a regular interval when the customer is on hold. Default is generic_hold.
|
||||
<B>On Hold Prompt Filename -</B> The audio file located on the server to be played at a regular interval when the customer is on hold. Default is generic_hold. This audio file MUST be 9 seconds or less in length.
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_inbound_groups-prompt_interval">
|
||||
|
||||
Reference in New Issue
Block a user