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Added ability to use external_dial Agent API function with a defined lead_id and optional alt_dial setting

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git-svn-id: svn://192.168.202.10@1647 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-04-30 15:30:37 +00:00
parent 43cd6182dc
commit 85e206a8ae
4 changed files with 67 additions and 10 deletions
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docs/AGENT_API.txt
+7 -1
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@@ -149,6 +149,8 @@ Places a manual dial phone call on the agent screen, you can define whether to s
VALUES:
value -
Any valid phone number (7275551212)
lead_id -
Any valid lead_id from the system(either value or lead_id are required) if both are defined, lead_id will override value
phone_code -
Any valid phone country code (1 for USA/Canada, 44 for UK, etc...)
search -
@@ -170,6 +172,8 @@ vtiger_callback -
OPTIONAL, YES or NO, will lookup the phone number and Vtiger account ID from the provided Event ID
alt_user -
OPTIONAL, instead of agent_user, this is to lookup the agent_user using the vicidial_users.custom_three field
alt_dial -
OPTIONAL, if using lead_id you can set this flag to dial the ALT number or the ADDR3 number
EXAMPLE URLS:
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=external_dial&value=7275551212&phone_code=1&search=YES&preview=NO&focus=YES
@@ -184,7 +188,9 @@ ERROR: caller_id_number from group_alias is not valid - 6666|TESTING|123
ERROR: group_alias is not valid - 6666|TESTING
ERROR: vtiger callback activity does not exist in vtiger system - 12345
ERROR: phone_number is already in this agents manual dial queue - 6666|7275551211
SUCCESS: external_dial function set - 7275551212|6666|1|YES|NO|YES|123456|1232020456|9|TESTING|7275551211
ERROR: lead_id is not valid - 6666|1234567
ERROR: phone number is not valid - 6666||1234567|
SUCCESS: external_dial function set - 7275551212|6666|1|YES|NO|YES|123456|1232020456|9|TESTING|7275551211|