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Changed chat_customer so that chat contents will stay on custom screen after agent ends chat. Issue #916

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git-svn-id: svn://192.168.202.10@2479 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2016-02-03 16:32:13 +00:00
parent c830879353
commit 87843ea3ee
2 changed files with 38 additions and 3 deletions
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www/chat_customer/customer_chat_functions.php
+25 -1
View File
@@ -8,6 +8,7 @@
# 151219-0850 - Added translation code
# 160108-1710 - Added available_agents variable
# 160120-1943 - Added show_email variable
# 160203-1051 - Added display of chat message after ending it
#
require("dbconnect_mysqli.php");
@@ -182,7 +183,30 @@ if ($action=="update_chat_window" && $chat_id) {
$status_stmt="SELECT status, chat_creator from vicidial_live_chats where chat_id='$chat_id'";
$status_rslt=mysql_to_mysqli($status_stmt, $link);
if (mysqli_num_rows($status_rslt)==0) {
echo "<font class='chat_title alert'>"._QXZ("Chat does not exist or has been closed").": $chat_id</font><BR/><BR/><font class='chat_title'><a href='".$chat_url."?group_id=$group_id&language=$language&available_agents=$available_agents&show_email=$show_email'>"._QXZ("GO BACK TO CHAT FORM")."</a></font>\n";
# JCJ - comment out to display in Javascript function that calls this in parent page.
# echo "<font class='chat_title alert'>"._QXZ("Chat does not exist or has been closed").": $chat_id</font><BR/><BR/><font class='chat_title'><a href='".$chat_url."?group_id=$group_id&language=$language&available_agents=$available_agents&show_email=$show_email'>"._QXZ("GO BACK TO CHAT FORM")."</a></font>\n";
echo "Error|";
# Create color-coding for archived chat
$stmt="SELECT * from vicidial_chat_log_archive where chat_id='$chat_id' order by message_time asc";
$rslt=mysql_to_mysqli($stmt, $link);
$chat_members=array();
while ($row=mysqli_fetch_row($rslt)) {
if (!in_array("$row[4]", $chat_members)) {
array_push($chat_members, "$row[4]");
}
}
## GRAB ARCHIVED CHAT MESSAGES AND DISPLAY THEM
if (!$user_level || $user_level==0) {$user_level_clause=" and chat_level='0' ";} else {$user_level_clause="";}
$stmt="SELECT * from vicidial_chat_log_archive where chat_id='$chat_id' $user_level_clause order by message_time asc";
$rslt=mysql_to_mysqli($stmt, $link);
while ($row=mysqli_fetch_row($rslt)) {
$chat_color_key=array_search("$row[4]", $chat_members);
$row[2]=preg_replace('/\n/', '<BR/>', $row[2]);
echo "<li><font color='$color_array[$chat_color_key]' class='chat_message bold'>$row[5]</font> <font class='chat_timestamp bold'>($row[3])</font> - <font class='chat_message ".$style_array[$row[6]]."'>$row[2]</font></li>\n";
}
} else {
$status_row=mysqli_fetch_row($status_rslt);
www/chat_customer/vicidial_chat_customer_side.php
+13 -2
View File
@@ -16,6 +16,7 @@
# 151220-0959 - Only search for phone number if greater than 4 digits
# 160108-1700 - Added available_agents, status_link button options and validation of active in-group
# 160120-1925 - Fixed missing list_id on vicidial_list inserts, Issue #915. Added show_email option
# 160203-1052 - Added display of chat message after ending it
#
require("dbconnect_mysqli.php");
@@ -84,7 +85,7 @@ else
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$VUselected_language='';
$stmt = "SELECT use_non_latin,enable_languages,language_method,default_language,allow_chats FROM system_settings;";
$stmt = "SELECT use_non_latin,enable_languages,language_method,default_language,allow_chats,chat_url FROM system_settings;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -97,6 +98,7 @@ if ($qm_conf_ct > 0)
$SSlanguage_method = $row[2];
$SSdefault_language = $row[3];
$SSallow_chats = $row[4];
$SSchat_url = $row[5];
}
$VUselected_language = $SSdefault_language;
##### END SETTINGS LOOKUP #####
@@ -392,6 +394,7 @@ echo '<?xml version="1.0" encoding="UTF-8"?>
<script language="Javascript">
var language='<?php echo $language ?>';
var chat_url='<?php echo $SSchat_url ?>';
var group_id='<?php echo $group_id ?>';
var available_agents='<?php echo $available_agents ?>';
var show_email='<?php echo $show_email ?>';
@@ -469,7 +472,13 @@ function UpdateChatWindow() {
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var fullchatlog = xmlhttp.responseText;
var chat_log_response = xmlhttp.responseText;
if (chat_log_response.match(/^Error/))
{
document.getElementById('chat_message_console').innerHTML="<font class='chat_title alert'><?php echo _QXZ("Chat does not exist or has been closed") ?>: "+chat_id+"</font><BR/><BR/><font class='chat_title'><a href='"+chat_url+"?group_id="+group_id+"&language="+language+"&available_agents="+available_agents+"&show_email="+show_email+"'><?php echo _QXZ("GO BACK TO CHAT FORM") ?></a></font>\n";
}
var fullchatlog=chat_log_response.replace(/Error\|/, '');
document.getElementById('ChatDisplay').innerHTML=fullchatlog;
var current_message_field_update = document.getElementById('current_message_count');
if (current_message_field_update != null) {var current_message_count_update=current_message_field_update.value;}
@@ -662,7 +671,9 @@ $chat_title= _QXZ("Request chat with agent"); # This can be modified for customi
<table width='400' align='center' border='0' cellpadding='0' cellspacing='0'>
<tr>
<td align='center' colspan='2'>
<span id='chat_message_console' name='chat_message_console'>
<textarea border='1' name='chat_message' id='chat_message' class='chat_window' cols='86' rows='4' onkeypress="if (event.keyCode==13 && !event.shiftKey) {CustomerSendMessage(this.form.chat_id.value, this.form.user.value, this.form.chat_message.value); return false;}"></textarea>
</span>
</td>
</tr>
<tr>