ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Added new campaign setting for Manual Dial Hopper Check, Issue #881

Browse Source 
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2016-01-09 13:37:14 +00:00
parent 4dde6be345
commit 8e96a477da
14 changed files with 314 additions and 115 deletions
Download Patch File Download Diff File Expand all files Collapse all files
UPGRADE
+5
View File
@@ -233,6 +233,11 @@ OTHER CHANGES:
59. Added available_agents and status_link button options as well as validation
of active in-group to the chat_customer screen.
60. Added campaign setting Manual Dial Hopper Check that will check for a lead
in the hopper with the same phone number as any manual call being
placed from the agent screen, and if one exists it will be deleted
before the manual dial call is placed.
extras/MySQL_AST_CREATE_tables.sql
+11 -4
View File
@@ -947,7 +947,8 @@ customer_gone_seconds SMALLINT(5) UNSIGNED default '30',
agent_display_fields VARCHAR(50) default '',
am_message_wildcards ENUM('Y','N') default 'N',
manual_dial_timeout VARCHAR(3) default '',
routing_initiated_recordings ENUM('Y','N') default 'N'
routing_initiated_recordings ENUM('Y','N') default 'N',
manual_dial_hopper_check ENUM('Y','N') default 'N'
) ENGINE=MyISAM;
CREATE TABLE vicidial_lists (
@@ -3257,7 +3258,11 @@ message_date DATETIME DEFAULT NULL,
message_viewed_date DATETIME DEFAULT NULL,
message_posted_by VARCHAR(20) COLLATE utf8_unicode_ci DEFAULT NULL,
audio_alerted ENUM('Y','N') COLLATE utf8_unicode_ci DEFAULT 'N',
PRIMARY KEY (manager_chat_message_id)
PRIMARY KEY (manager_chat_message_id),
KEY manager_chat_id_key (manager_chat_id),
KEY manager_chat_subid_key (manager_chat_subid),
KEY manager_chat_manager_key (manager),
KEY manager_chat_user_key (user)
) ENGINE=MyISAM CHARSET=utf8 COLLATE=utf8_unicode_ci;
CREATE TABLE vicidial_manager_chat_log_archive (
@@ -3271,7 +3276,9 @@ message_date DATETIME DEFAULT NULL,
message_viewed_date DATETIME DEFAULT NULL,
message_posted_by VARCHAR(20) COLLATE utf8_unicode_ci DEFAULT NULL,
audio_alerted ENUM('Y','N') COLLATE utf8_unicode_ci DEFAULT 'N',
PRIMARY KEY (manager_chat_message_id)
PRIMARY KEY (manager_chat_message_id),
KEY manager_chat_id_archive_key (manager_chat_id),
KEY manager_chat_subid_archive_key (manager_chat_subid)
) ENGINE=MyISAM CHARSET=utf8 COLLATE=utf8_unicode_ci;
CREATE TABLE vicidial_manager_chats (
@@ -3690,4 +3697,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version';
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1449',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1450',db_schema_update_date=NOW(),reload_timestamp=NOW();
extras/upgrade_2.12.sql
+12
View File
@@ -477,3 +477,15 @@ UPDATE system_settings SET db_schema_version='1448',db_schema_update_date=NOW()
ALTER TABLE vicidial_inbound_groups ADD on_hook_cid_number VARCHAR(18) default '';
UPDATE system_settings SET db_schema_version='1449',db_schema_update_date=NOW() where db_schema_version < 1449;
ALTER TABLE vicidial_campaigns ADD manual_dial_hopper_check ENUM('Y','N') default 'N';
CREATE INDEX manager_chat_id_key on vicidial_manager_chat_log (manager_chat_id);
CREATE INDEX manager_chat_subid_key on vicidial_manager_chat_log (manager_chat_subid);
CREATE INDEX manager_chat_manager_key on vicidial_manager_chat_log (manager);
CREATE INDEX manager_chat_user_key on vicidial_manager_chat_log (user);
CREATE INDEX manager_chat_id_archive_key on vicidial_manager_chat_log_archive (manager_chat_id);
CREATE INDEX manager_chat_subid_archive_key on vicidial_manager_chat_log_archive (manager_chat_subid);
UPDATE system_settings SET db_schema_version='1450',db_schema_update_date=NOW() where db_schema_version < 1450;
www/agc/agc_agent_manager_chat_interface.php
+8 -7
View File
@@ -1,7 +1,7 @@
<?php
# agc_agent_manager_chat_interface.php
#
# Copyright (C) 2015 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This page is for agents to chat with managers via the agent interface.
#
@@ -10,10 +10,11 @@
# 151213-1108 - Added variable filtering
# 151218-1141 - Added missing translation code and user auth, merged js code into file
# 151231-0842 - Added agent_allowed_chat_groups setting
# 160108-2300 - Changed some mysqli_query to mysql_to_mysqli for consistency
#
$admin_version = '2.12-4';
$build = '151231-0842';
$admin_version = '2.12-5';
$build = '160108-2300';
$sh="managerchats";
@@ -100,7 +101,7 @@ if ($SSallow_chats < 1)
# Get a count on unread messages where the user is involved but not the chat manager/initiator in order to create the ChatReloadIDNumber variable
$chat_reload_id_number_array=array();
$unread_stmt="select manager_chat_id, manager_chat_subid, sum(if(message_viewed_date is not null, 0, 1)) as unread_count from vicidial_manager_chat_log where vicidial_manager_chat_log.user='$user' group by manager_chat_id, manager_chat_subid order by manager_chat_id, manager_chat_subid";
$unread_rslt=mysqli_query($link, $unread_stmt);
$unread_rslt=mysql_to_mysqli($unread_stmt, $link);
while ($unread_row=mysqli_fetch_array($unread_rslt)) {
$IDNumber=$unread_row["manager_chat_id"]."-".$unread_row["manager_chat_subid"]."-".$unread_row["unread_count"];
array_push($chat_reload_id_number_array, "$IDNumber");
@@ -108,7 +109,7 @@ while ($unread_row=mysqli_fetch_array($unread_rslt)) {
# Pull the most recently posted-to chat that has not been viewed, then the most recent period, and display that as the default window
$stmt="select distinct vicidial_manager_chat_log.manager_chat_id, vicidial_manager_chat_log.manager_chat_subid, vicidial_users.full_name, vicidial_manager_chats.chat_start_date, sum(if(vicidial_manager_chat_log.message_viewed_date is null, 1, 0)),vicidial_manager_chat_log.user from vicidial_manager_chat_log, vicidial_manager_chats, vicidial_users where vicidial_manager_chat_log.user='$user' and vicidial_manager_chat_log.manager_chat_id=vicidial_manager_chats.manager_chat_id and vicidial_manager_chats.manager=vicidial_users.user group by manager_chat_id, manager_chat_subid order by message_viewed_date asc, message_date desc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
$active_chats_array=array();
$chat_subid_array=array();
@@ -134,7 +135,7 @@ while ($row=mysqli_fetch_row($rslt)) {
# Get a count on unread messages where the user is the chat manager/initiator in order to create the ChatReloadIDNumber variable
$unread_stmt="select manager_chat_id, manager_chat_subid, sum(if(message_viewed_date is not null, 0, 1)) as unread_count from vicidial_manager_chat_log where vicidial_manager_chat_log.manager='$user' group by manager_chat_id, manager_chat_subid order by manager_chat_id, manager_chat_subid";
$unread_rslt=mysqli_query($link, $unread_stmt);
$unread_rslt=mysql_to_mysqli($unread_stmt, $link);
while ($unread_row=mysqli_fetch_array($unread_rslt)) {
$IDNumber=$unread_row["manager_chat_id"]."-".$unread_row["manager_chat_subid"]."-".$unread_row["unread_count"];
array_push($chat_reload_id_number_array, "$IDNumber");
@@ -145,7 +146,7 @@ while ($row=mysqli_fetch_row($rslt)) {
### which will now happen because agents can now start their own chats. Added vicidial_manager_chat_log.user to this query on 2/4/15 for
### manager override
$stmt="select distinct vicidial_manager_chat_log.manager_chat_id, vicidial_manager_chat_log.manager_chat_subid, vicidial_users.full_name, vicidial_manager_chats.chat_start_date, sum(if(vicidial_manager_chat_log.message_viewed_date is null, 1, 0)),vicidial_manager_chat_log.user from vicidial_manager_chat_log, vicidial_manager_chats, vicidial_users where vicidial_manager_chat_log.manager='$user' and vicidial_manager_chat_log.manager_chat_id=vicidial_manager_chats.manager_chat_id and vicidial_manager_chat_log.user=vicidial_users.user group by manager_chat_id, manager_chat_subid order by message_viewed_date asc, message_date desc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
while ($row=mysqli_fetch_row($rslt)) {
if ($row[0]!="") {
if (!$priority_chat) {$priority_chat=$row[0];} # The priority_chat is the most recent chat that has not been viewed.
www/agc/chat_db_query.php
+37 -24
View File
@@ -1,7 +1,7 @@
<?php
# chat_db_query.php
#
# Copyright (C) 2015 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# Called by vdc_chat_display.php and vicidial_chat_agent.js. This contains all actions taken by the
# agent's interface when chatting with customers, other agents, and managers, through
@@ -13,6 +13,8 @@
# 150901-2348 - First build
# 151218-1052 - Added missing translation code and user auth
# 151231-0841 - Added agent_allowed_chat_groups setting
# 160107-2318 - Bug fix for agent ending chat with manager
# 160108-2300 - Changed some mysqli_query to mysql_to_mysqli for consistency
#
require("dbconnect_mysqli.php");
@@ -136,7 +138,7 @@ if ($action=="CreateAgentToAgentChat" && $agent_manager && $agent_user && $manag
# Check that you aren't already chatting with the agent - also checks for chats where the other agent is the manager and you are the requested chat recipient
$dupe_chat_stmt="select * from vicidial_manager_chats where (manager='$agent_manager' and selected_agents like '%|$agent_user|%') or (manager='$agent_user' and selected_agents like '%|$agent_manager|%')";
$dupe_chat_rslt=mysqli_query($link, $dupe_chat_stmt);
$dupe_chat_rslt=mysql_to_mysqli($dupe_chat_stmt, $link);
if (mysqli_num_rows($dupe_chat_rslt)>0) {
echo _QXZ("Error: You already have an open chat with this agent");
} else {
@@ -144,7 +146,7 @@ if ($action=="CreateAgentToAgentChat" && $agent_manager && $agent_user && $manag
# This is slightly different from the manager-to-agent chat because it's only one agent you're chatting to so for reporting all that agent's specific information is grabbed and used to make the vicidial_manager_chats entry. Since the query should only return one result there's no while loop to insert subid chat info.
$stmt="select vicidial_live_agents.user, vicidial_users.full_name, vicidial_users.user_group, vicidial_live_agents.campaign_id from vicidial_live_agents, vicidial_users where vicidial_live_agents.user=vicidial_users.user and vicidial_live_agents.user='$agent_user' and vicidial_users.user!='$agent_manager' order by vicidial_users.full_name asc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
if (mysqli_num_rows($rslt)>0) {
$row=mysqli_fetch_row($rslt);
$user = $row[0];
@@ -152,7 +154,7 @@ if ($action=="CreateAgentToAgentChat" && $agent_manager && $agent_user && $manag
$campaign_id = $row[3];
$ins_stmt="insert into vicidial_manager_chats(chat_start_date, manager, selected_agents, selected_user_groups, selected_campaigns, allow_replies) VALUES(now(), '$agent_manager', '|$agent_user|', '|$user_group|', '|$campaign_id|', 'Y')";
$ins_rslt=mysqli_query($link, $ins_stmt);
$ins_rslt=mysql_to_mysqli($ins_stmt, $link);
$manager_chat_id=mysqli_insert_id($link);
$subid=1;
@@ -163,7 +165,7 @@ if ($action=="CreateAgentToAgentChat" && $agent_manager && $agent_user && $manag
# $manager_message=addslashes(trim("$manager_message"));
$ins_chat_stmt="insert into vicidial_manager_chat_log(manager_chat_id, manager_chat_subid, manager, user, message, message_date, message_posted_by) VALUES('$manager_chat_id', '$subid', '$agent_manager', '$agent_user', '".mysqli_real_escape_string($link, $manager_message)."', now(), '$agent_manager')";
$ins_chat_rslt=mysqli_query($link, $ins_chat_stmt);
$ins_chat_rslt=mysql_to_mysqli($ins_chat_stmt, $link);
echo "$manager_chat_id|$subid";
}
}
@@ -221,20 +223,31 @@ if ($action=="DisplayMgrAgentChat" && $manager_chat_id && $manager_chat_subid &&
}
}
if ($action=="EndAgentToAgentChat" && $manager_chat_id) {
$archive_stmt="insert ignore into vicidial_manager_chat_log_archive select * from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id'";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_stmt="insert ignore into vicidial_manager_chats_archive select * from vicidial_manager_chats where manager_chat_id='$manager_chat_id'";
$archive_rslt=mysqli_query($link, $archive_stmt);
$delete_stmt="delete from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id'";
$delete_rslt=mysqli_query($link, $delete_stmt);
if (mysqli_affected_rows($link)>0) {
$archive_stmt="delete from vicidial_manager_chats where manager_chat_id='$manager_chat_id'";
$archive_rslt=mysqli_query($link, $archive_stmt);
if ($action=="EndAgentToAgentChat" && $manager_chat_id && $user) {
$subid_lookup="select distinct manager_chat_subid from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id' and user='$user'";
$subid_rslt=mysql_to_mysqli($subid_lookup, $link);
# should only be one, but making array just in case
$manager_chat_subid_array=array();
while ($subid_row=mysqli_fetch_row($subid_rslt)) {
$manager_chat_subid=$subid_row[0];
array_push($manager_chat_subid_array, "$subid_row[0]");
}
$archive_stmt="insert ignore into vicidial_manager_chat_log_archive select * from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id' and manager_chat_subid in ('".implode("','",$manager_chat_subid_array)."')";
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
# JCJ 1/7/16 - do not do this, as it will end the chat for all agents.
# $archive_stmt="insert ignore into vicidial_manager_chats_archive select * from vicidial_manager_chats where manager_chat_id='$manager_chat_id'";
# $archive_rslt=mysqli_query($link, $archive_stmt);
$delete_stmt="delete from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id' and manager_chat_subid in ('".implode("','",$manager_chat_subid_array)."')";
$delete_rslt=mysql_to_mysqli($delete_stmt, $link);
#if (mysqli_affected_rows($link)>0) {
# $archive_stmt="delete from vicidial_manager_chats where manager_chat_id='$manager_chat_id'";
# $archive_rslt=mysqli_query($link, $archive_stmt);
#}
echo mysqli_affected_rows($link);
}
@@ -242,7 +255,7 @@ if ($action=="RefreshActiveChatView" && $user) {
# Get a count on unread messages where the user is involved but not the chat manager/initiator in order to create the ChatReloadIDNumber variable
$chat_reload_id_number_array=array();
$unread_stmt="select manager_chat_id, manager_chat_subid, sum(if(message_viewed_date is not null, 0, 1)) as unread_count from vicidial_manager_chat_log where vicidial_manager_chat_log.user='$user' group by manager_chat_id, manager_chat_subid order by manager_chat_id, manager_chat_subid";
$unread_rslt=mysqli_query($link, $unread_stmt);
$unread_rslt=mysql_to_mysqli($unread_stmt, $link);
while ($unread_row=mysqli_fetch_array($unread_rslt)) {
$IDNumber=$unread_row["manager_chat_id"]."-".$unread_row["manager_chat_subid"]."-".$unread_row["unread_count"];
array_push($chat_reload_id_number_array, "$IDNumber");
@@ -250,7 +263,7 @@ if ($action=="RefreshActiveChatView" && $user) {
# Pull the most recently posted-to chat that has not been viewed, then the most recent period, and display that as the default window
$stmt="select distinct vicidial_manager_chat_log.manager_chat_id, vicidial_manager_chat_log.manager_chat_subid, vicidial_users.full_name, vicidial_manager_chats.chat_start_date, sum(if(vicidial_manager_chat_log.message_viewed_date is null, 1, 0)) from vicidial_manager_chat_log, vicidial_manager_chats, vicidial_users where vicidial_manager_chat_log.user='$user' and vicidial_manager_chat_log.manager_chat_id=vicidial_manager_chats.manager_chat_id and vicidial_manager_chats.manager=vicidial_users.user group by manager_chat_id, manager_chat_subid order by message_viewed_date asc, message_date desc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
$active_chats_array=array();
$chat_subid_array=array();
@@ -270,7 +283,7 @@ if ($action=="RefreshActiveChatView" && $user) {
# Get a count on unread messages where the user is the chat manager/initiator in order to create the ChatReloadIDNumber variable
$unread_stmt="select manager_chat_id, manager_chat_subid, sum(if(message_viewed_date is not null, 0, 1)) as unread_count from vicidial_manager_chat_log where vicidial_manager_chat_log.manager='$user' group by manager_chat_id, manager_chat_subid order by manager_chat_id, manager_chat_subid";
$unread_rslt=mysqli_query($link, $unread_stmt);
$unread_rslt=mysql_to_mysqli($unread_stmt, $link);
while ($unread_row=mysqli_fetch_array($unread_rslt)) {
$IDNumber=$unread_row["manager_chat_id"]."-".$unread_row["manager_chat_subid"]."-".$unread_row["unread_count"];
array_push($chat_reload_id_number_array, "$IDNumber");
@@ -280,7 +293,7 @@ if ($action=="RefreshActiveChatView" && $user) {
### which will now happen because agents can now start their own chats. Added vicidial_manager_chat_log.user to this query on 2/4/15 for
### manager override
$stmt="select distinct vicidial_manager_chat_log.manager_chat_id, vicidial_manager_chat_log.manager_chat_subid, vicidial_users.full_name, vicidial_manager_chats.chat_start_date, sum(if(vicidial_manager_chat_log.message_viewed_date is null, 1, 0)),vicidial_manager_chat_log.user from vicidial_manager_chat_log, vicidial_manager_chats, vicidial_users where vicidial_manager_chat_log.manager='$user' and vicidial_manager_chat_log.manager_chat_id=vicidial_manager_chats.manager_chat_id and vicidial_manager_chat_log.user=vicidial_users.user group by manager_chat_id, manager_chat_subid order by message_viewed_date asc, message_date desc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
while ($row=mysqli_fetch_row($rslt)) {
if ($row[0]!="") {
array_push($active_chats_array, "$row[0]");
@@ -396,7 +409,7 @@ if ($action=="SendMgrChatMessage" && $manager_chat_id && $manager_chat_subid) {
$chat_message = preg_replace("/\n/i",' ',$chat_message);
$mgr_stmt="select manager from vicidial_manager_chats where manager_chat_id='$manager_chat_id'";
$mgr_rslt=mysqli_query($link, $mgr_stmt);
$mgr_rslt=mysql_to_mysqli($mgr_stmt, $link);
$mgr_row=mysqli_fetch_row($mgr_rslt);
$manager=$mgr_row[0];
@@ -405,7 +418,7 @@ if ($action=="SendMgrChatMessage" && $manager_chat_id && $manager_chat_subid) {
if ($manager) {
$ins_chat_stmt="insert into vicidial_manager_chat_log(manager_chat_id, manager_chat_subid, manager, user, message, message_date, message_posted_by) VALUES('$manager_chat_id', '$manager_chat_subid', '$manager', '$user', '".mysqli_real_escape_string($link, $chat_message)."', now(), '$message_posted_by')";
$ins_chat_rslt=mysqli_query($link, $ins_chat_stmt);
$ins_chat_rslt=mysql_to_mysqli($ins_chat_stmt, $link);
if (mysqli_insert_id($link)>0) {
$reload_chat_span=1;
} else {
www/agc/vdc_db_query.php
+73 -16
View File
@@ -1,7 +1,7 @@
<?php
# vdc_db_query.php
#
# Copyright (C) 2015 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This script is designed to exchange information between vicidial.php and the database server for various actions
#
@@ -397,13 +397,15 @@
# 151212-0916 - Added chat-related functions for the agent interface
# 151220-1109 - Improved logging of chats, emails, inbound calls
# 151229-2316 - Added manual_dial_timeout campaign setting
# 160108-2300 - Changed some mysqli_query to mysql_to_mysqli for consistency
# 160109-0747 - Added manual_dial_hopper_check campaign setting
#
$version = '2.12-292';
$build = '151229-2316';
$version = '2.12-293';
$build = '160109-0747';
$php_script = 'vdc_db_query.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=649;
$mysql_log_count=654;
$one_mysql_log=0;
$DB=0;
$SSagent_debug_logging=0;
@@ -3688,8 +3690,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$local_AMP = '@';
$Local_out_prefix = '9';
$Local_dial_timeout = '60';
# $Local_persist = '/n';
$Local_persist = '';
$Local_persist = ''; # $Local_persist = '/n';
if ($dial_timeout > 4) {$Local_dial_timeout = $dial_timeout;}
$Local_dial_timeout = ($Local_dial_timeout * 1000);
if (strlen($dial_prefix) > 0) {$Local_out_prefix = "$dial_prefix";}
@@ -3697,7 +3698,7 @@ if ($ACTION == 'manDiaLnextCaLL')
if (strlen($campaign_cid_override) > 6) {$CCID = "$campaign_cid_override"; $CCID_on++;}
### check for custom cid use
$use_custom_cid=0;
$stmt = "SELECT use_custom_cid FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt = "SELECT use_custom_cid,manual_dial_hopper_check FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00313',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -3705,7 +3706,8 @@ if ($ACTION == 'manDiaLnextCaLL')
if ($uccid_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$use_custom_cid = $row[0];
$use_custom_cid = $row[0];
$manual_dial_hopper_check = $row[1];
if ( ($use_custom_cid == 'AREACODE') and ($cid_lock < 1) )
{
$temp_vcca='';
@@ -3748,6 +3750,32 @@ if ($ACTION == 'manDiaLnextCaLL')
$PADlead_id = sprintf("%010s", $lead_id);
while (strlen($PADlead_id) > 10) {$PADlead_id = substr("$PADlead_id", 1);}
#### BEGIN run manual_dial_hopper_check process if enabled
if ($manual_dial_hopper_check == 'Y')
{
$mdhc_lead_ids_SQL='';
$stmt = "SELECT lead_id FROM vicidial_list where phone_number='$agent_dialed_number';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00650',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mdhc_ct = mysqli_num_rows($rslt);
$d=0;
while ($mdhc_ct > $d)
{
$row=mysqli_fetch_row($rslt);
$mdhc_lead_ids_SQL .= "'$row[0]',";
$d++;
}
if ($mdhc_ct > 0)
{
$stmt = "DELETE FROM vicidial_hopper where lead_id IN($mdhc_lead_ids_SQL'');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00651',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
#### END run manual_dial_hopper_check process if enabled
### check for extension append in campaign
$use_eac=0;
$stmt = "SELECT count(*) FROM vicidial_campaigns where extension_appended_cidname='Y' and campaign_id='$campaign';";
@@ -4598,10 +4626,12 @@ if ($ACTION == 'manDiaLonly')
}
}
}
if (strlen($campaign_cid_override) > 6) {$CCID = "$campaign_cid_override"; $CCID_on++;}
### check for custom cid use
$use_custom_cid=0;
$stmt = "SELECT use_custom_cid FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt = "SELECT use_custom_cid,manual_dial_hopper_check FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00314',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -4609,7 +4639,8 @@ if ($ACTION == 'manDiaLonly')
if ($uccid_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$use_custom_cid = $row[0];
$use_custom_cid = $row[0];
$manual_dial_hopper_check = $row[1];
if ( ($use_custom_cid == 'AREACODE') and ($cid_lock < 1) )
{
$temp_vcca='';
@@ -4645,6 +4676,32 @@ if ($ACTION == 'manDiaLonly')
{$temp_CID = preg_replace("/\D/",'',$security_phrase);}
if (strlen($temp_CID) > 6)
{$CCID = "$temp_CID"; $CCID_on++;}
#### BEGIN run manual_dial_hopper_check process if enabled
if ($manual_dial_hopper_check == 'Y')
{
$mdhc_lead_ids_SQL='';
$stmt = "SELECT lead_id FROM vicidial_list where phone_number='$phone_number';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00652',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$mdhc_ct = mysqli_num_rows($rslt);
$d=0;
while ($mdhc_ct > $d)
{
$row=mysqli_fetch_row($rslt);
$mdhc_lead_ids_SQL .= "'$row[0]',";
$d++;
}
if ($mdhc_ct > 0)
{
$stmt = "DELETE FROM vicidial_hopper where lead_id IN($mdhc_lead_ids_SQL'');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00653',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
#### END run manual_dial_hopper_check process if enabled
}
$PADlead_id = sprintf("%010s", $lead_id);
@@ -12063,26 +12120,26 @@ if ($ACTION == 'userLOGout')
##### End any still-active chats initiated by the agent
if ($allow_chats==1) {
$stmt="SELECT manager_chat_id from vicidial_manager_chats where manager='$user';";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
while ($row=mysqli_fetch_row($rslt)) {
$manager_chat_id=$row[0];
$archive_stmt="INSERT IGNORE INTO vicidial_manager_chat_log_archive SELECT manager_chat_message_id,manager_chat_id,manager_chat_subid,manager,user,message,message_date,message_viewed_date,message_posted_by,audio_alerted from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id';";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$archive_stmt,'00646',$user,$server_ip,$session_name,$one_mysql_log);}
$archive_stmt="INSERT IGNORE INTO vicidial_manager_chats_archive SELECT manager_chat_id,chat_start_date,manager,selected_agents,selected_user_groups,selected_campaigns,allow_replies from vicidial_manager_chats where manager_chat_id='$manager_chat_id';";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$archive_stmt,'00647',$user,$server_ip,$session_name,$one_mysql_log);}
$delete_stmt="DELETE from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id';";
$delete_rslt=mysqli_query($link, $delete_stmt);
$delete_rslt=mysql_to_mysqli($delete_stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$delete_stmt,'00648',$user,$server_ip,$session_name,$one_mysql_log);}
if (mysqli_affected_rows($link)>0) {
$archive_stmt="DELETE from vicidial_manager_chats where manager_chat_id='$manager_chat_id';";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$archive_stmt,'00649',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
@@ -14702,7 +14759,7 @@ function status_group_gather($status_group_id,$record_type)
$stmt = "SELECT status,status_name,scheduled_callback,min_sec,max_sec from vicidial_campaign_statuses where campaign_id='$status_group_id' and selectable='Y';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00654',$user,$server_ip,$session_name,$one_mysql_log);}
if ($rslt) {$cs_ct = mysqli_num_rows($rslt);}
$i=0;
while ($cs_ct > $i)
www/vicidial/AST_chat_log_report.php
+9 -8
View File
@@ -1,7 +1,7 @@
<?php
# AST_chat_log_report.php
#
# Copyright (C) 2015 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
#
# This is the report page where you can view report information of any of the dialer's chats. The web page will
# display the information about the chat, including the start time and participants, and will also provide links
@@ -10,6 +10,7 @@
# CHANGES
#
# 150608-0647 First build
# 160108-2300 - Changed some mysqli_query to mysql_to_mysqli for consistency
#
$startMS = microtime();
@@ -480,7 +481,7 @@ if ($text_search) {
$text_stmt="select distinct chat_id from vicidial_chat_log_archive where message like '%".mysqli_real_escape_string($link, $text_search)."%'";
}
if ($DB) {echo "$text_stmt<BR>\n";}
$text_rslt=mysqli_query($link, $text_stmt);
$text_rslt=mysql_to_mysqli($text_stmt, $link);
while ($text_row=mysqli_fetch_row($text_rslt)) {
array_push($matching_text_chats, $text_row[0]);
}
@@ -747,7 +748,7 @@ else
$sub_stmt="select manager_chat_subid, v.user, vu.full_name, count(*) from vicidial_manager_chat_log_archive v, vicidial_users vu where manager_chat_id='".$row["manager_chat_id"]."' and v.user=vu.user $matching_text_subid_SQL group by manager_chat_subid, user, full_name order by manager_chat_subid asc";
if ($DB) {echo "$sub_stmt<BR>\n";}
$sub_rslt=mysqli_query($link, $sub_stmt);
$sub_rslt=mysql_to_mysqli($sub_stmt, $link);
$ASCII_text.="<span id='ChatReport".$row["manager_chat_id"]."' style='display: none;'>";
$ASCII_text.="+---------+-------------+------------------------------+\n";
@@ -826,7 +827,7 @@ else
$sub_stmt="select message_time, chat_member_name, message, chat_id from vicidial_chat_log_archive where chat_id='".$row["chat_id"]."' $matching_text_subid_SQL order by message_time asc";
if ($DB) {echo "$sub_stmt<BR>\n";}
$sub_rslt=mysqli_query($link, $sub_stmt);
$sub_rslt=mysql_to_mysqli($sub_stmt, $link);
$ASCII_text.="<span id='ChatReport".$row["chat_id"]."' style='display: none;'>";
$ASCII_text.="+---------+---------------------+------------------------------+-------------------------------------------------------+\n";
@@ -869,7 +870,7 @@ else
$CSV_text.="\"".$ASCII_rpt_header."\"\n";
$mgr_stmt="select full_name from vicidial_users where user='$download_manager'";
$mgr_rslt=mysqli_query($link, $mgr_stmt);
$mgr_rslt=mysql_to_mysqli($mgr_stmt, $link);
$mgr_row=mysqli_fetch_row($mgr_rslt);
$mgr_name=$mgr_row[0];
@@ -878,7 +879,7 @@ else
if ($chat_log_type=="INTERNAL") {
$user_stmt="select vu.user, vu.full_name from vicidial_users vu, vicidial_manager_chat_log_archive v where manager_chat_id='$download_chat_id' and v.user=vu.user";
if ($download_chat_subid) {$user_stmt.=" and manager_chat_subid='$download_chat_subid' ";}
$user_rslt=mysqli_query($link, $user_stmt);
$user_rslt=mysql_to_mysqli($user_stmt, $link);
while ($user_row=mysqli_fetch_row($user_rslt)) {
$user_name["$user_row[0]"]=$user_row[1];
}
@@ -886,7 +887,7 @@ else
$csv_stmt="select * from vicidial_manager_chat_log_archive where manager_chat_id='$download_chat_id' ";
if ($download_chat_subid) {$csv_stmt.=" and manager_chat_subid='$download_chat_subid' ";}
$csv_stmt.=" order by message_date asc";
$csv_rslt=mysqli_query($link, $csv_stmt);
$csv_rslt=mysql_to_mysqli($csv_stmt, $link);
if ($DB) {$CSV_text.="|$csv_stmt|\n";}
$CSV_text.="\""._QXZ("MESSAGE DATE")."\",\""._QXZ("MESSAGE POSTED BY")."\",\""._QXZ("MESSAGE")."\"\n";
@@ -898,7 +899,7 @@ else
}
} else if ($chat_log_type=="CUSTOMER") {
$csv_stmt="select * from vicidial_chat_log_archive where chat_id='$download_chat_id' order by message_time asc";
$csv_rslt=mysqli_query($link, $csv_stmt);
$csv_rslt=mysql_to_mysqli($csv_stmt, $link);
$CSV_text.="\""._QXZ("MESSAGE TIME")."\",\""._QXZ("MESSAGE POSTED BY")."\",\""._QXZ("MESSAGE")."\"\n";
while($csv_row=mysqli_fetch_array($csv_rslt))
www/vicidial/NANPA_running_processes.php
+6 -5
View File
@@ -1,7 +1,7 @@
<?php
# NANPA_running_processes.php
#
# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This script shows running NANPA filter batch proccesses
#
@@ -9,10 +9,11 @@
# 130921-0756 - First build of script
# 141007-2044 - Finalized adding QXZ translation to all admin files
# 141229-2020 - Added code for on-the-fly language translations display
# 160108-2300 - Changed some mysqli_query to mysql_to_mysqli for consistency
#
$version = '2.10-3';
$build = '141229-2020';
$version = '2.12-4';
$build = '160108-2300';
$startMS = microtime();
require("dbconnect_mysqli.php");
@@ -152,13 +153,13 @@ $oc_SQL=substr($oc_SQL, 0, -1);
if (!$show_history) {
$process_stmt="SELECT output_code,status,server_ip,list_id,start_time,update_time,user,leads_count,filter_count,status_line,script_output from vicidial_nanpa_filter_log where output_code in ($oc_SQL) and status!='COMPLETED'";
$process_rslt=mysqli_query($link, $process_stmt);
$process_rslt=mysql_to_mysqli($process_stmt, $link);
$report_title=_QXZ("Currently running NANPA scrubs");
} else {
if (!$process_limit) {$process_limit=10;}
$process_stmt="SELECT output_code,status,server_ip,list_id,start_time,update_time,user,leads_count,filter_count,status_line,script_output from vicidial_nanpa_filter_log where user='$PHP_AUTH_USER' and status='COMPLETED' order by start_time desc limit $process_limit";
$process_rslt=mysqli_query($link, $process_stmt);
$process_rslt=mysql_to_mysqli($process_stmt, $link);
$report_title=_QXZ("Past NANPA scrubs for user")." $PHP_AUTH_USER";
$past_process_ct=mysqli_num_rows($process_rslt);
www/vicidial/admin.php
+12 -5
View File
File diff suppressed because one or more lines are too long
www/vicidial/admin_NANPA_updater.php
+12 -11
View File
@@ -1,7 +1,7 @@
<?php
# admin_NANPA_updater.php
#
# Copyright (C) 2014 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This script is designed to launch NANPA filter batch proccesses through the
# triggering process
@@ -12,10 +12,11 @@
# 131019-1112 - Added help text and several small tweaks
# 141007-1123 - Finalized adding QXZ translation to all admin files
# 141230-0014 - Added code for on-the-fly language translations display
# 160108-2300 - Changed some mysqli_query to mysql_to_mysqli for consistency
#
$version = '2.10-5';
$build = '141230-0014';
$version = '2.12-6';
$build = '160108-2300';
$startMS = microtime();
require("dbconnect_mysqli.php");
@@ -171,7 +172,7 @@ if (strlen($active_voicemail_server)<7)
if ($delete_trigger_id)
{
$delete_stmt="delete from vicidial_process_triggers where trigger_id='$delete_trigger_id'";
$delete_rslt=mysqli_query($link, $delete_stmt);
$delete_rslt=mysql_to_mysqli($delete_stmt, $link);
}
$list_ct=count($lists);
@@ -189,7 +190,7 @@ if ($submit_form=="SUBMIT" && $list_ct>0 && (strlen($vl_field_update)>0 || strle
### but it needs to be done
$j=0;
$stmt="SELECT list_id from vicidial_lists where active='N' order by list_id asc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
while ($row=mysqli_fetch_array($rslt))
{
$lists[$j]=$row[0];
@@ -225,7 +226,7 @@ if ($submit_form=="SUBMIT" && $list_ct>0 && (strlen($vl_field_update)>0 || strle
$uniqueid=date("U").".".rand(1, 9999);
$ins_stmt="INSERT into vicidial_process_triggers (trigger_id, trigger_name, server_ip, trigger_time, trigger_run, user, trigger_lines) VALUES('NANPA_".$uniqueid."', 'NANPA updater SCREEN', '$active_voicemail_server', now()+INTERVAL $activation_delay MINUTE, '1', '$PHP_AUTH_USER', '/usr/share/astguiclient/nanpa_type_filter.pl --output-to-db $options')";
$ins_rslt=mysqli_query($link, $ins_stmt);
$ins_rslt=mysql_to_mysqli($ins_stmt, $link);
}
header ("Content-type: text/html; charset=utf-8");
if ($SSnocache_admin=='1')
@@ -236,10 +237,10 @@ if ($SSnocache_admin=='1')
$schedule_stmt="SELECT *, sec_to_time(UNIX_TIMESTAMP(trigger_time)-UNIX_TIMESTAMP(now())) as time_until_execution from vicidial_process_triggers where trigger_name='NANPA updater SCREEN' and user='$PHP_AUTH_USER' and trigger_time>=now()";
$schedule_rslt=mysqli_query($link, $schedule_stmt);
$schedule_rslt=mysql_to_mysqli($schedule_stmt, $link);
$running_stmt="SELECT output_code from vicidial_nanpa_filter_log where user='$PHP_AUTH_USER' and status!='COMPLETED' order by output_code asc";
$running_rslt=mysqli_query($link, $running_stmt);
$running_rslt=mysql_to_mysqli($running_stmt, $link);
if (mysqli_num_rows($running_rslt)>0) {
$iframe_url="";
while ($run_row=mysqli_fetch_array($running_rslt)) {
@@ -449,7 +450,7 @@ else
echo "<td align='left' valign='top' rowspan='4'><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>"._QXZ("Inactive lists").":<BR/>\n";
$stmt="SELECT list_id, list_name from vicidial_lists where active='N' order by list_id asc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
echo "<select name='lists[]' multiple size='5'>\n";
echo "<option value='---ALL---'>---"._QXZ("ALL LISTS")."---</option>\n";
while ($row=mysqli_fetch_array($rslt))
@@ -462,7 +463,7 @@ else
echo "<td align='left' valign='top' rowspan='2'><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>"._QXZ("Field to update (optional)").":<BR/>\n";
echo "<select name='vl_field_update'>\n";
$stmt="SELECT * from vicidial_list limit 1";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
echo "<option value=''>---"._QXZ("NONE")."---</option>\n";
while ($fieldinfo=mysqli_fetch_field($rslt))
{
@@ -502,7 +503,7 @@ else
echo "<td align='left' valign='top' rowspan='2'><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>"._QXZ("Exclusion field (optional)").":<BR/>\n";
echo "<select name='vl_field_exclude'>\n";
$stmt="SELECT * from vicidial_list limit 1";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
echo "<option value=''>---"._QXZ("NONE")."---</option>\n";
while ($fieldinfo=mysqli_fetch_field($rslt))
{
www/vicidial/help.php
+6
View File
@@ -77,6 +77,7 @@
# 160101-0933 - Added entries for routing_initiated_recordings in campaigns and in-groups
# 160106-0700 - Added AREACODE description to the inbound_dids-filter_inbound_number entry
# 160106-1348 - Added inbound_groups-on_hook_cid_number entry
# 160108-2217 - Added campaigns-manual_dial_hopper_check entry
#
@@ -899,6 +900,11 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B><?php echo _QXZ("Hopper VLC Dup Check"); ?> -</B><?php echo _QXZ("Setting this to Y will result in every lead being inserted into the hopper being checked by vendor_lead_code to make sure there are no duplicate leads inserted with the same vendor_lead_code. This is most useful when Auto-Alt-Dialing with MULTI_LEAD. Default is N."); ?>
<BR>
<A NAME="campaigns-manual_dial_hopper_check">
<BR>
<B><?php echo _QXZ("Manual Dial Hopper Check"); ?> -</B><?php echo _QXZ("Setting this to Y will mean that any manually dialed campaign phone call through the agent screen will first check for a lead in the hopper with the same phone number, and if one exists it will be deleted before the manual dial call is placed. Default is N."); ?>
<BR>
<A NAME="campaigns-lead_filter_id">
<BR>
www/vicidial/manager_chat_actions.php
+42 -19
View File
@@ -1,7 +1,7 @@
<?php
# manager_chat_actions.php
#
# Copyright (C) 2015 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# Contains PHP actions for manager_chat_interface.php - works with vicidial_chat.js
#
@@ -9,10 +9,12 @@
# 150605-2022 First Build
# 151213-1114 - Added variable filtering
# 151218-0739 - Added translation where missing
# 160107-2315 - Bug fix to prevent sending messages on dead chats
# 160108-2300 - Changed some mysqli_query to mysql_to_mysqli for consistency
#
$admin_version = '2.12-3';
$build = '151218-0739';
$admin_version = '2.12-5';
$build = '160108-2300';
$sh="managerchats";
@@ -116,12 +118,12 @@ $debug=0;
if ($action=="EndAgentChat") {
$archive_stmt="insert ignore into vicidial_manager_chat_log_archive select * from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id' and manager_chat_subid='$chat_sub_id'";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
if ($debug==1) {echo "$archive_stmt<BR>\n";}
$delete_stmt="delete from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id' and manager_chat_subid='$chat_sub_id'";
$delete_rslt=mysqli_query($link, $delete_stmt);
$delete_rslt=mysql_to_mysqli($delete_stmt, $link);
if ($debug==1) {echo "$delete_stmt<BR>\n";}
@@ -129,15 +131,15 @@ if ($action=="EndAgentChat") {
if ($debug==1) {echo "$count_stmt<BR>\n";}
$count_rslt=mysqli_query($link, $count_stmt);
$count_rslt=mysql_to_mysqli($count_stmt, $link);
$count_row=mysqli_fetch_row($count_rslt);
$active_chats=$count_row[0];
if ($active_chats==0) {
$archive_stmt="insert ignore into vicidial_manager_chats_archive select * from vicidial_manager_chats where manager_chat_id='$manager_chat_id'";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
$del_stmt="delete from vicidial_manager_chats where manager_chat_id='$manager_chat_id'";
$del_rslt=mysqli_query($link, $del_stmt);
$del_rslt=mysql_to_mysqli($del_stmt, $link);
$manager_chat_id="";
echo "ALL CHATS CLOSED";
exit;
@@ -148,7 +150,7 @@ if ($action=="EndAgentChat") {
if ($action=="CheckNewMessages") {
$time_stmt="select distinct manager_chat_subid from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id' and message_date>=now()-INTERVAL 6 SECOND";
$time_rslt=mysqli_query($link, $time_stmt);
$time_rslt=mysql_to_mysqli($time_stmt, $link);
# echo $time_stmt;
if (mysqli_num_rows($time_rslt)==0) {
echo "0";
@@ -161,6 +163,20 @@ if ($action=="CheckNewMessages") {
}
}
if ($action=="CheckEndedChats" && $manager_chat_id) {
$ended_chat_stmt="select distinct manager_chat_subid from vicidial_manager_chat_log_archive where manager_chat_id='$manager_chat_id'";
$ended_chat_rslt=mysql_to_mysqli($ended_chat_stmt, $link);
if (mysqli_num_rows($ended_chat_rslt)==0) {
echo "0";
} else {
$sub_id_str="";
while ($row=mysqli_fetch_row($ended_chat_rslt)) {
$sub_id_str.="$row[0]\n";
}
echo trim($sub_id_str);
}
}
if ($action=="PrintSubChatText") {
for ($i=0; $i<$chat_sub_id_ct; $i++) {
$chat_sub_id=$chat_sub_ids[$i];
@@ -169,7 +185,7 @@ if ($action=="PrintSubChatText") {
$stmt="select vm.message_posted_by, vm.message, vm.message_date, vu.full_name, vm.manager, vm.manager_chat_subid from vicidial_manager_chats vmc, vicidial_manager_chat_log vm, vicidial_users vu where vmc.manager_chat_id='$manager_chat_id' and vmc.manager_chat_id=vm.manager_chat_id and vm.manager_chat_subid='$chat_sub_id' and vm.user=vu.user order by vm.manager_chat_subid asc, message_date desc";
if ($debug==1) {echo "$stmt<BR>\n";}
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
if (mysqli_num_rows($rslt)>0) {
$prev_chat_subid="";
$backlog_limit=20;
@@ -188,15 +204,22 @@ if ($action=="PrintSubChatText") {
if ($action=="SendChatMessage" && $chat_message) {
$chat_message = preg_replace("/\r/i",'',$chat_message);
$chat_message = preg_replace("/\n/i",' ',$chat_message);
$ins_chat_stmt="insert into vicidial_manager_chat_log(manager_chat_id, manager_chat_subid, manager, user, message, message_date, message_posted_by) VALUES('$manager_chat_id', '$chat_sub_id', '$PHP_AUTH_USER', '$user', '".mysqli_real_escape_string($link, $chat_message)."', now(), '$PHP_AUTH_USER')";
$ins_chat_rslt=mysqli_query($link, $ins_chat_stmt);
if (mysqli_insert_id($link)>0) {
$reload_chat_span=1;
$check_live_stmt="select * from vicidial_manager_chat_log where manager_chat_id='$manager_chat_id' and manager_chat_subid='$chat_sub_id'";
$check_live_rslt=mysql_to_mysqli($check_live_stmt, $link);
if (mysqli_num_rows($check_live_rslt)==0) {
echo _QXZ("Error - chat session was ended by the agent");
} else {
echo "Error sending message.";
$chat_message = preg_replace("/\r/i",'',$chat_message);
$chat_message = preg_replace("/\n/i",' ',$chat_message);
$ins_chat_stmt="insert into vicidial_manager_chat_log(manager_chat_id, manager_chat_subid, manager, user, message, message_date, message_posted_by) VALUES('$manager_chat_id', '$chat_sub_id', '$PHP_AUTH_USER', '$user', '".mysqli_real_escape_string($link, $chat_message)."', now(), '$PHP_AUTH_USER')";
$ins_chat_rslt=mysql_to_mysqli($ins_chat_stmt, $link);
if (mysqli_insert_id($link)>0) {
$reload_chat_span=1;
} else {
echo _QXZ("Error sending message.");
}
}
}
@@ -264,7 +287,7 @@ if ($reload_chat_span) {
echo "\t<TD align='left' colspan='2'><font FACE=\"ARIAL,HELVETICA\" size=1 color=white>"._QXZ("Message")."</font></TD>\n";
echo "</TR>";
$stmt="select vm.message_posted_by, vm.message, vm.message_date, vu.full_name, vm.manager, vm.manager_chat_subid, vm.user from vicidial_manager_chats vmc, vicidial_manager_chat_log vm, vicidial_users vu where vmc.manager_chat_id='$manager_chat_id' and vmc.manager_chat_id=vm.manager_chat_id and vm.user=vu.user order by vm.manager_chat_subid asc, message_date desc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
if (mysqli_num_rows($rslt)>0) {
$prev_chat_subid="";
$backlog_limit=20;
www/vicidial/manager_chat_interface.php
+73 -16
View File
@@ -1,7 +1,7 @@
<?php
# manager_chat_interface.php
#
# Copyright (C) 2015 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2016 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# This page is for managers (level 8 or higher) to chat with live agents
#
@@ -9,10 +9,12 @@
# 150608-2041 - First Build
# 150909-0118 - Bug fixes, added feature to submit messages when Enter is pressed
# 151219-0718 - Added vicidial_chat.js code, translation code where missing
# 160107-2241 - Added realtime check to see whether sub chats are still running
# 160108-2300 - Changed some mysqli_query to mysql_to_mysqli for consistency
#
$admin_version = '2.12-3';
$build = '151219-0718';
$admin_version = '2.12-5';
$build = '160108-2300';
$sh="managerchats";
@@ -163,16 +165,16 @@ if ($SSallow_chats < 1)
if ($end_all_chats)
{
$archive_stmt="insert ignore into vicidial_manager_chat_log_archive select * from vicidial_manager_chat_log where manager_chat_id='$end_all_chats'";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
$archive_stmt="insert ignore into vicidial_manager_chats_archive select * from vicidial_manager_chats where manager_chat_id='$end_all_chats'";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
$delete_stmt="delete from vicidial_manager_chat_log where manager_chat_id='$end_all_chats'";
$delete_rslt=mysqli_query($link, $delete_stmt);
$delete_rslt=mysql_to_mysqli($delete_stmt, $link);
$archive_stmt="delete from vicidial_manager_chats where manager_chat_id='$end_all_chats'";
$archive_rslt=mysqli_query($link, $archive_stmt);
$archive_rslt=mysql_to_mysqli($archive_stmt, $link);
}
if ($submit_chat == _QXZ("ALL LIVE AGENTS"))
@@ -235,7 +237,7 @@ else
}
$check_stmt="select manager_chat_id from vicidial_manager_chats where manager='$PHP_AUTH_USER' limit 1";
$check_rslt=mysqli_query($link, $check_stmt);
$check_rslt=mysql_to_mysqli($check_stmt, $link);
$active_chats=mysqli_num_rows($check_rslt);
if ($active_chats>0)
{
@@ -246,13 +248,11 @@ if ($active_chats>0)
if ($active_chats<1 && $manager_message && ($submit_chat== _QXZ("ALL LIVE AGENTS") || ($submit_chat== _QXZ("SELECTED AGENTS") && ($available_chat_agents_ct+$available_chat_groups_ct+$available_chat_campaigns_ct)>0)))
{
$stmt="select vicidial_live_agents.user, vicidial_users.full_name from vicidial_live_agents, vicidial_users where vicidial_live_agents.user=vicidial_users.user $chat_query_SQL and vicidial_users.user!='$PHP_AUTH_USER' order by vicidial_users.full_name asc";
$rslt=mysqli_query($link, $stmt);
echo "<!-- $stmt //-->\n";
$rslt=mysql_to_mysqli($stmt, $link);
if (mysqli_num_rows($rslt)>0)
{
$ins_stmt="insert into vicidial_manager_chats(chat_start_date, manager, selected_agents, selected_user_groups, selected_campaigns, allow_replies) VALUES(now(), '$PHP_AUTH_USER', '$available_chat_agents_string', '$available_chat_groups_string', '$available_chat_campaigns_string', '$allow_replies')";
echo "<!-- $ins_stmt //-->\n";
$ins_rslt=mysqli_query($link, $ins_stmt);
$ins_rslt=mysql_to_mysqli($ins_stmt, $link);
$manager_chat_id=mysqli_insert_id($link);
$subid=1;
@@ -270,8 +270,7 @@ if ($active_chats<1 && $manager_message && ($submit_chat== _QXZ("ALL LIVE AGENTS
# $manager_message=addslashes(trim("$manager_message"));
$ins_chat_stmt="insert into vicidial_manager_chat_log(manager_chat_id, manager_chat_subid, manager, user, message, message_date, message_posted_by) VALUES('$manager_chat_id', '$subid', '".$PHP_AUTH_USER."', '$user', '".mysqli_real_escape_string($link, $manager_message)."', now(), '".$PHP_AUTH_USER."')";
$ins_chat_rslt=mysqli_query($link, $ins_chat_stmt);
echo "<!-- $ins_chat_stmt //-->\n";
$ins_chat_rslt=mysql_to_mysqli($ins_chat_stmt, $link);
$subid++;
}
}
@@ -407,7 +406,7 @@ function CheckNewMessages(manager_chat_id) {
ChatResponseText = xmlhttp.responseText;
if (ChatResponseText==0)
{
return false;
CheckEndedChats(manager_chat_id);
}
else
{
@@ -476,12 +475,70 @@ function RefreshChatSubIDs(manager_chat_id, sub_ids) {
objDiv.scrollTop = objDiv.scrollHeight;
}
}
CheckEndedChats(manager_chat_id);
}
}
delete xmlhttp;
}
}
function CheckEndedChats(manager_chat_id) {
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
chat_SQL_query = "action=CheckEndedChats&manager_chat_id="+manager_chat_id;
// alert(chat_SQL_query);
xmlhttp.open('POST', 'manager_chat_actions.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(chat_SQL_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
var ChatResponseText = null;
ChatResponseText = xmlhttp.responseText;
if (ChatResponseText==0)
{
return false;
}
else
{
var ChatText_array=ChatResponseText.split("\n");
for (var i=0; i<ChatText_array.length; i++)
{
var EndedChatSpanName="manager_chat_message_"+manager_chat_id+"_"+ChatText_array[i];
if (document.getElementById(EndedChatSpanName))
{
document.getElementById(EndedChatSpanName).className="chat_box_ended";
}
// Set style of chat span to nothing
}
// console.log(sub_ids);
}
}
}
delete xmlhttp;
}
}
function PrintSubChatText(manager_chat_id, chat_sub_id) {
var xmlhttp=false;
/*@cc_on @*/
@@ -746,7 +803,7 @@ $NWE = "')\"><IMG SRC=\"help.gif\" WIDTH=20 HEIGHT=20 BORDER=0 ALT=\"HELP\" ALIG
echo "\t<TD align='left' colspan='2'><font FACE=\"ARIAL,HELVETICA\" size=1 color=white>"._QXZ("Message")."</font></TD>\n";
echo "</TR>";
$stmt="select vm.message_posted_by, vm.message, vm.message_date, vu.full_name, vm.manager, vm.manager_chat_subid, vm.user from vicidial_manager_chats vmc, vicidial_manager_chat_log vm, vicidial_users vu where vmc.manager_chat_id='$manager_chat_id' and vmc.manager_chat_id=vm.manager_chat_id and vm.user=vu.user order by vm.manager_chat_subid asc, message_date desc";
$rslt=mysqli_query($link, $stmt);
$rslt=mysql_to_mysqli($stmt, $link);
if (mysqli_num_rows($rslt)>0)
{
$prev_chat_subid="";
www/vicidial/vicidial_stylesheet.css
+8
View File
@@ -72,6 +72,14 @@ textarea.chat_box {
padding: 2px;
border: solid 1px #000066;
}
textarea.chat_box_ended {
font-family: Arial, Sans-Serif;
font-size: 10px;
margin-bottom: 3px;
padding: 2px;
border: solid 1px #000066;
background-color:#999999;
}
.cust_form {
font-family: Sans-Serif;
font-size: 10px;