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For QM, changed outbound calls from ENTERQUEUE to CALLOUTBOUND in queue_log entries

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git-svn-id: svn://192.168.202.10@1259 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-11-12 16:41:48 +00:00
parent abf6659334
commit 9a81ee5844
4 changed files with 17 additions and 13 deletions
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agi/agi-VDAD_ALL_outbound.agi
+2 -1
View File
@@ -69,6 +69,7 @@
# 90808-0307 - Added longest_wait_time as agent routing option
# 90827-1535 - Added proper logging of list_id in vicidial_log table
# 90924-1605 - Added drop_inbound_group_override list_id option
# 91112-1101 - Changed ENTERQUEUE to CALLOUTBOUND in QM logging for outbound calls
#
$script = 'agi-VDAD_ALL_outbound.agi';
@@ -680,7 +681,7 @@ if ($affected_rows > 0)
if ($DBX) {print "CONNECTED TO DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";}
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='ENTERQUEUE',data2='$data2',serverid='$queuemetrics_log_id';";
$stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='$callerid',queue='$VDADcampaign',agent='NONE',verb='CALLOUTBOUND',data2='$data2',serverid='$queuemetrics_log_id';";
$Baffected_rows = $dbhB->do($stmtB);
$dbhP=$dbhB; $stmtA=$stmtB; $mysql_count='01012'; $MEL_aff_rows=$Baffected_rows; &mysql_error_logging;
$dbhB->disconnect();
bin/AST_cleanup_agent_log.pl
+4 -3
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@@ -18,7 +18,8 @@
# 81029-0124 - Added portion to clean up queue_log entries if QM enabled
# 81114-0155 - Added portion to remove queue_log COMPLETE duplicates
# 81208-0133 - Added portion to check for more missing queue_log entries
# 90330-2128 - minor code fixes and restricted queue_log actions to VICIDIAL-defined serverid records
# 90330-2128 - Minor code fixes and restricted queue_log actions to VICIDIAL-defined serverid records
# 91112-1100 - Added fixing for more QM issues, added CALLOUTBOUND checking with ENTERQUEUE
#
# constants
@@ -260,7 +261,7 @@ if ( ($enable_queuemetrics_logging > 0) && ($login_lagged_check > 0) )
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
$EQ_records=$sthB->rows;
if ($DB) {print "ENTERQUEUE Records: $EQ_records|$stmtB|\n\n";}
if ($DB) {print "AGENTLOGIN Records: $EQ_records|$stmtB|\n\n";}
$h=0;
while ($EQ_records > $h)
{
@@ -477,7 +478,7 @@ if ($enable_queuemetrics_logging > 0)
##############################################################
##### grab all queue_log entries for ENTERQUEUE verb to validate
$stmtB = "SELECT time_id,call_id,queue,agent,verb,serverid FROM queue_log where verb='ENTERQUEUE' and serverid='$queuemetrics_log_id' $QM_SQL_time order by time_id;";
$stmtB = "SELECT time_id,call_id,queue,agent,verb,serverid FROM queue_log where verb IN('ENTERQUEUE','CALLOUTBOUND') and serverid='$queuemetrics_log_id' $QM_SQL_time order by time_id;";
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
$EQ_records=$sthB->rows;
www/agc/manager_send.php
+4 -3
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@@ -91,10 +91,11 @@
# 90913-1410 - Fixed minor logging bug
# 90916-1830 - Added nodeletevdac
# 90924-1555 - Added am_message_exten_override for list_id option
# 91112-1110 - Added CALLOUTBOUND value to QM entry lookup
#
$version = '2.2.0-43';
$build = '90924-1555';
$version = '2.2.0-44';
$build = '91112-1110';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=85;
$one_mysql_log=0;
@@ -645,7 +646,7 @@ $rslt=mysql_query($stmt, $link);
if ($caller_complete < 1)
{
$time_id=0;
$stmt="SELECT time_id from queue_log where call_id='$CalLCID' and verb='ENTERQUEUE' and queue='$CLcampaign_id';";
$stmt="SELECT time_id from queue_log where call_id='$CalLCID' and verb IN('ENTERQUEUE','CALLOUTBOUND') and queue='$CLcampaign_id';";
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'02018',$user,$server_ip,$session_name,$one_mysql_log);}
$VAC_eq_ct = mysql_num_rows($rslt);
www/agc/vdc_db_query.php
+7 -6
View File
@@ -220,10 +220,11 @@
# 91019-1224 - Fixed auto-alt-dial DNC issues
# 91026-1101 - Added AREACODE DNC option
# 91108-2120 - Fixed QM log issue with PAUSEREASON entries
# 91112-1107 - Changed ENTERQUEUE to CALLOUTBOUND for QM logging
#
$version = '2.2.0-129';
$build = '91108-2120';
$version = '2.2.0-130';
$build = '91112-1107';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=256;
$one_mysql_log=0;
@@ -1766,8 +1767,8 @@ if ($ACTION == 'manDiaLnextCaLL')
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00038',$user,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysql_affected_rows($linkB);
# ENTERQUEUE
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MqueryCID',queue='$campaign',agent='NONE',verb='ENTERQUEUE',data2='$phone_number',serverid='$queuemetrics_log_id';";
# CALLOUTBOUND (formerly ENTERQUEUE)
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MqueryCID',queue='$campaign',agent='NONE',verb='CALLOUTBOUND',data2='$phone_number',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00039',$user,$server_ip,$session_name,$one_mysql_log);}
@@ -2098,8 +2099,8 @@ if ($ACTION == 'manDiaLonly')
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00049',$user,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysql_affected_rows($linkB);
# ENTERQUEUE
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MqueryCID',queue='$campaign',agent='NONE',verb='ENTERQUEUE',data2='$phone_number',serverid='$queuemetrics_log_id';";
# CALLOUTBOUND (formerly ENTERQUEUE)
$stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='$MqueryCID',queue='$campaign',agent='NONE',verb='CALLOUTBOUND',data2='$phone_number',serverid='$queuemetrics_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $linkB);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00050',$user,$server_ip,$session_name,$one_mysql_log);}