ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Added pipe-delimited output file to AST_agent_day.pl

Browse Source 
git-svn-id: svn://192.168.202.10@718 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-11-15 07:56:43 +00:00
parent 482ca5493c
commit a54304e74a
1 changed files with 21 additions and 0 deletions
Download Patch File Download Diff File Expand all files Collapse all files
bin/AST_agent_day.pl
+21
View File
@@ -12,6 +12,7 @@
# CHANGES
# 60517-1100 - First version
# 60715-2325 - changed to use /etc/astguiclient.conf for configs
# 71115-0231 - added Pipe-delimited file output
#
$txt = '.txt';
@@ -85,6 +86,7 @@ $secX = time();
print "\n\n\n\n\n\n\n\n\n\n\n\n-- AST_agent_day.pl --\n\n";
print "This program is designed to print stats to a file for agents' activity for the previous day. \n\n";
$TDoutfile = '';
$TLoutfile = '';
$TLoutfile .= "TODAY: $day $shipdate\n\n";
@@ -131,10 +133,13 @@ foreach(@conf)
$server_ip = $VARserver_ip; # Asterisk server IP
$outfile = "AGENT_DAY_$shipdate$txt";
$Doutfile = "AGENT_DAY_PIPE_$shipdate$txt";
### open the X out file for writing ###
open(out, ">$PATHweb/vicidial/agent_reports/$outfile")
|| die "Can't open $outfile: $!\n";
open(Dout, ">$PATHweb/vicidial/agent_reports/$Doutfile")
|| die "Can't open $Doutfile: $!\n";
if (!$VARDB_port) {$VARDB_port='3306';}
@@ -153,6 +158,7 @@ $vicidial_agent_log = 'vicidial_agent_log';
###########################################################################
########### PAST WEEK STAT GATHERING LOOP #################################
###########################################################################
print Dout "DATE|AGENT|USER|CALLS|TALK|PAUSE|WAIT|DISPO|ACTIVE|LOGTIME|FIRST|LAST\n";
print out "AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST \n";
print "AGENT USER CALLS TALK PAUSE WAIT DISPO ACTIVE LOGTIME FIRST LAST \n";
@@ -165,6 +171,9 @@ while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$Dcalls = $aryA[0];
$Dname = $aryA[1];
$Duser = $aryA[2];
$calls = sprintf("%7s", $aryA[0]);
$name = sprintf("%-20s", $aryA[1]); while(length($name)>20) {chop($name);}
$user = sprintf("%-8s", $aryA[2]);
@@ -179,6 +188,7 @@ while ($sthArows > $rec_count)
if ($TIME_S < 10) {$TIME_S = "0$TIME_S";}
if ($TIME_M < 10) {$TIME_M = "0$TIME_M";}
$TIME_HMS = "$TIME_H:$TIME_M:$TIME_S";
$Dactive = $TIME_HMS;
$active = sprintf("%9s", $TIME_HMS);
### TOTAL TALK TIME
@@ -190,6 +200,7 @@ while ($sthArows > $rec_count)
if ($TIME_S < 10) {$TIME_S = "0$TIME_S";}
if ($TIME_M < 10) {$TIME_M = "0$TIME_M";}
$TIME_HMS = "$TIME_H:$TIME_M:$TIME_S";
$Dtalk = $TIME_HMS;
$talk = sprintf("%9s", $TIME_HMS);
### TOTAL PAUSE TIME
@@ -201,6 +212,7 @@ while ($sthArows > $rec_count)
if ($TIME_S < 10) {$TIME_S = "0$TIME_S";}
if ($TIME_M < 10) {$TIME_M = "0$TIME_M";}
$TIME_HMS = "$TIME_H:$TIME_M:$TIME_S";
$Dpause = $TIME_HMS;
$pause = sprintf("%9s", $TIME_HMS);
### TOTAL WAIT TIME
@@ -212,6 +224,7 @@ while ($sthArows > $rec_count)
if ($TIME_S < 10) {$TIME_S = "0$TIME_S";}
if ($TIME_M < 10) {$TIME_M = "0$TIME_M";}
$TIME_HMS = "$TIME_H:$TIME_M:$TIME_S";
$Dwait = $TIME_HMS;
$wait = sprintf("%9s", $TIME_HMS);
### TOTAL DISPO TIME
@@ -223,20 +236,25 @@ while ($sthArows > $rec_count)
if ($TIME_S < 10) {$TIME_S = "0$TIME_S";}
if ($TIME_M < 10) {$TIME_M = "0$TIME_M";}
$TIME_HMS = "$TIME_H:$TIME_M:$TIME_S";
$Ddispo = $TIME_HMS;
$dispo = sprintf("%9s", $TIME_HMS);
$stmtB = "select event_time,UNIX_TIMESTAMP(event_time) from $vicidial_agent_log where event_time <= '$shipdate 23:59:59' and event_time >= '$shipdate 00:00:00' and user='$aryA[2]' order by event_time limit 1;";
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtA ", $dbhB->errstr;
@aryB = $sthB->fetchrow_array;
$Dfirst_time = $aryB[0];
$first_time = sprintf("%21s", $aryB[0]);
$Dfirst_log = $aryB[1];
$first_log = $aryB[1];
$stmtB = "select event_time,UNIX_TIMESTAMP(event_time) from $vicidial_agent_log where event_time <= '$shipdate 23:59:59' and event_time >= '$shipdate 00:00:00' and user='$aryA[2]' order by event_time desc limit 1;";
$sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr;
$sthB->execute or die "executing: $stmtA ", $dbhB->errstr;
@aryB = $sthB->fetchrow_array;
$Dlast_time = $aryB[0];
$last_time = sprintf("%21s", $aryB[0]);
$Dlast_log = $aryB[1];
$last_log = $aryB[1];
$TIME_S = ($last_log - $first_log);
@@ -247,10 +265,12 @@ while ($sthArows > $rec_count)
if ($TIME_S < 10) {$TIME_S = "0$TIME_S";}
if ($TIME_M < 10) {$TIME_M = "0$TIME_M";}
$TIME_HMS = "$TIME_H:$TIME_M:$TIME_S";
$Dlogin_time = $TIME_HMS;
$login_time = sprintf("%9s", $TIME_HMS);
print Dout "$shipdate|$Dname|$Duser|$Dcalls|$Dtalk|$Dpause|$Dwait|$Ddispo|$Dactive|$Dlogin_time|$Dfirst_time|$Dlast_time\n";
print out "$name$user$calls$talk$pause$wait$dispo$active$login_time$first_time$last_time\n";
print "$name$user$calls$talk$pause$wait$dispo$active$login_time$first_time$last_time\n";
@@ -261,6 +281,7 @@ $sthA->finish();
close(Dout);
close(out);
### calculate time to run script ###