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Changed Pause Code functions to allow for multiple pause codes per paused period

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changed warning spans to variable length in vicidial.php

git-svn-id: svn://192.168.202.10@1332 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2010-02-07 16:34:03 +00:00
parent 3bddc76874
commit a5c576f87a
2 changed files with 100 additions and 39 deletions
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www/agc/vdc_db_query.php
+64 -13
View File
@@ -233,12 +233,13 @@
# 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
# 100122-0757 - Added NOT-LOGGED-IN-AGENTS option for sidebar view and transfer view
# 100202-2305 - Fixed logging issues related to INBOUND_MAN dial_method
# 100207-1104 - Changed Pause Codes function to allow for multiple pause codes per pause period
#
$version = '2.4-141';
$build = '100202-2305';
$version = '2.4-142';
$build = '100207-1104';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=301;
$mysql_log_count=310;
$one_mysql_log=0;
require("dbconnect.php");
@@ -1865,7 +1866,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00302',$user,$server_ip,$session_name,$one_mysql_log);}
$VDpr_ct = mysql_num_rows($rslt);
if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
{
@@ -1876,7 +1877,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00303',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
@@ -2294,7 +2295,7 @@ if ($ACTION == 'manDiaLonly')
$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00304',$user,$server_ip,$session_name,$one_mysql_log);}
$VDpr_ct = mysql_num_rows($rslt);
if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
{
@@ -2305,7 +2306,7 @@ if ($ACTION == 'manDiaLonly')
$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00305',$user,$server_ip,$session_name,$one_mysql_log);}
}
}
@@ -6140,11 +6141,61 @@ if ($ACTION == 'PauseCodeSubmit')
}
else
{
$stmt="UPDATE vicidial_agent_log set sub_status=\"$status\" where agent_log_id='$agent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00175',$user,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysql_affected_rows($link);
### if this is the first pause code entry in a pause session, simply update and log to queue_log
if ($stage < 1)
{
$stmt="UPDATE vicidial_agent_log set sub_status=\"$status\" where agent_log_id='$agent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00175',$user,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysql_affected_rows($link);
}
### this is not the first pause code entry, insert new vicidial_agent_log entry
else
{
$pause_sec=0;
$stmt = "select pause_epoch from vicidial_agent_log where agent_log_id='$agent_log_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00306',$user,$server_ip,$session_name,$one_mysql_log);}
$VDpr_ct = mysql_num_rows($rslt);
if ($VDpr_ct > 0)
{
$row=mysql_fetch_row($rslt);
$pause_sec = ($StarTtime - $row[0]);
}
$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec' where agent_log_id='$agent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00307',$user,$server_ip,$session_name,$one_mysql_log);}
$user_group='';
$stmt="SELECT user_group FROM vicidial_users where user='$user' LIMIT 1;";
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00308',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$ug_record_ct = mysql_num_rows($rslt);
if ($ug_record_ct > 0)
{
$row=mysql_fetch_row($rslt);
$user_group = trim("$row[0]");
}
$stmt="INSERT INTO vicidial_agent_log (user,server_ip,event_time,campaign_id,pause_epoch,pause_sec,wait_epoch,user_group,sub_status) values('$user','$server_ip','$NOW_TIME','$campaign','$StarTtime','0','$StarTtime','$user_group','$status');";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00309',$user,$server_ip,$session_name,$one_mysql_log);}
$affected_rows = mysql_affected_rows($link);
$agent_log_id = mysql_insert_id($link);
$stmt="UPDATE vicidial_live_agents SET agent_log_id='$agent_log_id' where user='$user';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_query($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00310',$VD_login,$server_ip,$session_name,$one_mysql_log);}
$VLAaffected_rows_update = mysql_affected_rows($link);
}
### if entry accepted, add a queue_log entry if QM integration is enabled
if ($affected_rows > 0)
{
#############################################
@@ -6189,7 +6240,7 @@ if ($ACTION == 'PauseCodeSubmit')
}
}
}
echo " Pause Code has been updated to $status for $agent_log_id\n";
echo ' Pause Code ' . $status . " has been recorded\nNext agent_log_id:\n" . $agent_log_id . "\n";
}
www/agc/vicidial.php
+36 -26
View File
@@ -275,10 +275,11 @@
# 100123-0954 - changes to AGENTDIRECT selection span
# 100131-2233 - Added functions to allow for a webphone loaded in a separate IFRAME
# 100203-0639 - Fixed logging issues related to INBOUND_MAN dial method
# 100207-1103 - Changed Pause Codes function to allow for multiple pause codes per pause period
#
$version = '2.4-253';
$build = '100203-0639';
$version = '2.4-254';
$build = '100207-1103';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=64;
$one_mysql_log=0;
@@ -2285,6 +2286,7 @@ $HKwidth = ($MASTERwidth + 20); # 450 - Hotkeys button
$HSwidth = ($MASTERwidth + 1); # 431 - Header spacer
$CLwidth = ($MASTERwidth - 160); # 270 - Calls in queue link
$WRheight = ($MASTERheight + 160); # 460 - Warning boxes
$CQheight = ($MASTERheight + 140); # 440 - Calls in queue section
$SLheight = ($MASTERheight + 122); # 422 - SideBar link, Calls in queue link
$HKheight = ($MASTERheight + 105); # 405 - HotKey active Button
@@ -2794,6 +2796,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var timer_action_message='';
var timer_action_seconds='';
var is_webphone='<?php echo $is_webphone ?>';
var pause_code_counter=0;
var DiaLControl_auto_HTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"./images/vdc_LB_pause.gif\" border=0 alt=\" Pause \"></a><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
@@ -4351,7 +4354,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
// Request list of USERONLY callbacks for this agent
function CalLBacKsLisTCheck()
{
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) )
{
alert("YOU MUST BE PAUSED TO CHECK CALLBACKS IN AUTO-DIAL MODE");
}
@@ -4462,7 +4465,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
// Open page to enter details for a new manual dial lead
function NeWManuaLDiaLCalL(TVfast)
{
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) )
{
alert("YOU MUST BE PAUSED TO MANUAL DIAL A NEW LEAD IN AUTO-DIAL MODE");
}
@@ -6137,6 +6140,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
VDRP_stage = 'PAUSED';
AutoDialReady = 0;
AutoDialWaiting = 0;
pause_code_counter = 0;
if (dial_method == "INBOUND_MAN")
{
auto_dial_level=starting_dial_level;
@@ -7860,7 +7864,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
// Generate the Pause Code Chooser panel
function PauseCodeSelectContent_create()
{
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) )
{
alert("YOU MUST BE PAUSED TO ENTER A PAUSE CODE IN AUTO-DIAL MODE");
}
@@ -8135,7 +8139,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
}
}
}
}
@@ -8169,7 +8172,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
}
if (xmlhttp)
{
VMCpausecode_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=PauseCodeSubmit&format=text&status=" + newpausecode + "&agent_log_id=" + agent_log_id + "&campaign=" + campaign + "&extension=" + extension + "&protocol=" + protocol + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages;
VMCpausecode_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=PauseCodeSubmit&format=text&status=" + newpausecode + "&agent_log_id=" + agent_log_id + "&campaign=" + campaign + "&extension=" + extension + "&protocol=" + protocol + "&phone_ip=" + phone_ip + "&enable_sipsak_messages=" + enable_sipsak_messages + "&stage=" + pause_code_counter;
pause_code_counter++;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(VMCpausecode_query);
@@ -8177,11 +8181,17 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
var check_pause_code = null;
var check_pause_code = xmlhttp.responseText;
var check_PC_array=check_pause_code.split("\n");
if (check_PC_array[1] == 'Next agent_log_id:')
{agent_log_id = check_PC_array[2];}
// alert(xmlhttp.responseText + "\n|" + check_PC_array[1] + "\n|" + check_PC_array[2] + "|" + agent_log_id + "|" + pause_code_counter);
}
}
delete xmlhttp;
}
// return agent_log_id;
}
@@ -9310,7 +9320,7 @@ function phone_number_format(formatphone) {
{
if (CQauto_call_id > 0)
{
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) )
{
alert("YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE");
}
@@ -9562,7 +9572,7 @@ function phone_number_format(formatphone) {
// Show the groups selection span
function OpeNGrouPSelectioN()
{
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) )
{
alert("YOU MUST BE PAUSED TO CHANGE GROUPS");
}
@@ -9585,9 +9595,9 @@ function phone_number_format(formatphone) {
// Show the territories selection span
function OpeNTerritorYSelectioN()
{
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) || (MD_channel_look==1) )
{
alert("YOU MUST BE PAUSED TO CHANGE GROUPS");
alert("YOU MUST BE PAUSED TO CHANGE TERRITORIES");
}
else
{
@@ -11079,7 +11089,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:12px;z-index:<?php $zi++; echo $zi ?>;" id="NoneInSessionBox">
<TABLE border=1 bgcolor="#CCFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center> Noone is in your session: <span id="NoneInSessionID"></span><BR>
<TABLE border=1 bgcolor="#CCFFFF" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center> Noone is in your session: <span id="NoneInSessionID"></span><BR>
<a href="#" onclick="NoneInSessionOK();return false;">Go Back</a>
<BR><BR>
<span id="NoneInSessionLink"><a href="#" onclick="NoneInSessionCalL();return false;">Call Agent Again</a></span>
@@ -11087,7 +11097,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CustomerGoneBox">
<TABLE border=1 bgcolor="#CCFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center> Customer has hung up: <span id="CustomerGoneChanneL"></span><BR>
<TABLE border=1 bgcolor="#CCFFFF" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center> Customer has hung up: <span id="CustomerGoneChanneL"></span><BR>
<a href="#" onclick="CustomerGoneOK();return false;">Go Back</a>
<BR><BR>
<a href="#" onclick="CustomerGoneHangup();return false;">Finish and Disposition Call</a>
@@ -11095,7 +11105,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="WrapupBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=550><TR><TD align=center> Call Wrapup: <span id="WrapupTimer"></span> seconds remaining in wrapup<BR><BR>
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center> Call Wrapup: <span id="WrapupTimer"></span> seconds remaining in wrapup<BR><BR>
<span id="WrapupMessage"><?php echo $wrapup_message ?></span>
<BR><BR>
<a href="#" onclick="WrapupFinish();return false;">Finish Wrapup and Move On</a>
@@ -11110,17 +11120,17 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="AgenTDisablEBoX">
<TABLE border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center>Your session has been disabled<BR><a href="#" onclick="LogouT('DISABLED');return false;">LOGOUT</a><BR><BR><a href="#" onclick="hideDiv('AgenTDisablEBoX');return false;">Go Back</a>
<TABLE border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center>Your session has been disabled<BR><a href="#" onclick="LogouT('DISABLED');return false;">LOGOUT</a><BR><BR><a href="#" onclick="hideDiv('AgenTDisablEBoX');return false;">Go Back</a>
</TD></TR></TABLE>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="SysteMDisablEBoX">
<TABLE border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center>There is a time synchronization problem with your system, please tell your system administrator<BR><BR><BR><a href="#" onclick="hideDiv('SysteMDisablEBoX');return false;">Go Back</a>
<TABLE border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center>There is a time synchronization problem with your system, please tell your system administrator<BR><BR><BR><a href="#" onclick="hideDiv('SysteMDisablEBoX');return false;">Go Back</a>
</TD></TR></TABLE>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="LogouTBox">
<TABLE border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center><BR><span id="LogouTBoxLink">LOGOUT</span></TD></TR></TABLE>
<TABLE border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center><BR><span id="LogouTBoxLink">LOGOUT</span></TD></TR></TABLE>
</span>
<span style="position:absolute;left:0px;top:70px;z-index:<?php $zi++; echo $zi ?>;" id="DispoButtonHideA">
@@ -11136,7 +11146,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="DispoSelectBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> DISPOSITION CALL :<span id="DispoSelectPhonE"></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectHAspan"><a href="#" onclick="DispoHanguPAgaiN()">Hangup Again</a></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectMaxMin"><a href="#" onclick="DispoMinimize()"> minimize </a></span><BR>
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center VALIGN=top> DISPOSITION CALL :<span id="DispoSelectPhonE"></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectHAspan"><a href="#" onclick="DispoHanguPAgaiN()">Hangup Again</a></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectMaxMin"><a href="#" onclick="DispoMinimize()"> minimize </a></span><BR>
<span id="DispoSelectContent"> End-of-call Disposition Selection </span>
<input type=hidden name=DispoSelection><BR>
<input type=checkbox name=DispoSelectStop size=1 value="0"> PAUSE AGENT DIALING <BR>
@@ -11149,7 +11159,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CallBackSelectBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> Select a CallBack Date :<span id="CallBackDatE"></span><BR>
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center VALIGN=top> Select a CallBack Date :<span id="CallBackDatE"></span><BR>
<input type=hidden name=CallBackDatESelectioN ID="CallBackDatESelectioN">
<input type=hidden name=CallBackTimESelectioN ID="CallBackTimESelectioN">
<span id="CallBackDatEPrinT">Select a Date Below</span> &nbsp;
@@ -11202,7 +11212,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CallBacKsLisTBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> CALLBACKS FOR AGENT <?php echo $VD_login ?>:<BR>Click on a callback below to call the customer back now. If you click on a record below to call it, it will be removed from the list.
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center VALIGN=top> CALLBACKS FOR AGENT <?php echo $VD_login ?>:<BR>Click on a callback below to call the customer back now. If you click on a record below to call it, it will be removed from the list.
<BR>
<div class="scroll_callback" id="CallBacKsLisT"></div>
<BR> &nbsp;
@@ -11213,7 +11223,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="NeWManuaLDiaLBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> NEW MANUAL DIAL LEAD FOR <?php echo "$VD_login in campaign $VD_campaign" ?>:<BR><BR>Enter information below for the new lead you wish to call.
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center VALIGN=top> NEW MANUAL DIAL LEAD FOR <?php echo "$VD_login in campaign $VD_campaign" ?>:<BR><BR>Enter information below for the new lead you wish to call.
<BR>
<?php
if (eregi("X",$dial_prefix))
@@ -11255,7 +11265,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="CloserSelectBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> CLOSER INBOUND GROUP SELECTION <BR>
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center VALIGN=top> CLOSER INBOUND GROUP SELECTION <BR>
<span id="CloserSelectContent"> Closer Inbound Group Selection </span>
<input type=hidden name=CloserSelectList><BR>
<?php
@@ -11273,7 +11283,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="TerritorySelectBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> TERRITORY SELECTION <BR>
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center VALIGN=top> TERRITORY SELECTION <BR>
<span id="TerritorySelectContent"> Territory Selection </span>
<input type=hidden name=TerritorySelectList><BR>
<a href="#" onclick="TerritorySelectContent_create();return false;"> RESET </a> |
@@ -11295,7 +11305,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="PauseCodeSelectBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> SELECT A PAUSE CODE :<BR>
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center VALIGN=top> SELECT A PAUSE CODE :<BR>
<span id="PauseCodeSelectContent"> Pause Code Selection </span>
<input type=hidden name=PauseCodeSelection>
<BR><BR> &nbsp;
@@ -11303,7 +11313,7 @@ Available Agents Transfer: <span id="AgentXferViewSelect"></span></CENTER></font
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="GroupAliasSelectBox">
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> SELECT A GROUP ALIAS :<BR>
<TABLE border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=<?php echo $WRheight ?>><TR><TD align=center VALIGN=top> SELECT A GROUP ALIAS :<BR>
<span id="GroupAliasSelectContent"> Group Alias Selection </span>
<input type=hidden name=GroupAliasSelection>
<BR><BR> &nbsp;