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added status category tally gathering to AST_VDadapt.pl

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added status category tally display to the timeonVDADall display scripts
altered database schema to accomodate the tally of status categories

git-svn-id: svn://192.168.202.10@640 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-06-19 17:44:31 +00:00
parent a99b22bde8
commit a744fcf79e
6 changed files with 155 additions and 21 deletions
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UPGRADE
+3 -1
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@@ -23,7 +23,9 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
chmod 0777 $PATHweb/vicidial/server_reports/
4. A new set of changes have been made to the statuses sections in the admin.php
pages allowing for categorizing statuse and modifyig them without delete
pages allowing for categorizing statues and modifyig them without delete.
Also, the gathering of a tally of the statuses in these categories is
now available on the timeonVDADall scripts.
5. The admin.php interface has had more sections broken into sub-sections for
easier management and rapid modifications.
bin/AST_VDadapt.pl
+76 -1
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@@ -22,6 +22,7 @@
# 70219-1249 - Removed unused references to dial_status_x fields
# 70409-1219 - Removed CLOSER-type campaign restriction
# 70521-1038 - Fixed bug when no live campaigns are running, define $vicidial_log
# 70619-1339 - Added Status Category tally calculations
#
# constants
@@ -1008,7 +1009,81 @@ if ($VCScalls_five[$i] > 0)
}
if ($DBX) {print "$campaign_id[$i]|$VCSdrops_five_pct[$i]|$VCSdrops_today_pct[$i]\n";}
$stmtA = "UPDATE vicidial_campaign_stats SET calls_today='$VCScalls_today[$i]',answers_today='$VCSanswers_today[$i]',drops_today='$VCSdrops_today[$i]',drops_today_pct='$VCSdrops_today_pct[$i]',drops_answers_today_pct='$VCSdrops_answers_today_pct[$i]',calls_hour='$VCScalls_hour[$i]',answers_hour='$VCSanswers_hour[$i]',drops_hour='$VCSdrops_hour[$i]',drops_hour_pct='$VCSdrops_hour_pct[$i]',calls_halfhour='$VCScalls_halfhour[$i]',answers_halfhour='$VCSanswers_halfhour[$i]',drops_halfhour='$VCSdrops_halfhour[$i]',drops_halfhour_pct='$VCSdrops_halfhour_pct[$i]',calls_fivemin='$VCScalls_five[$i]',answers_fivemin='$VCSanswers_five[$i]',drops_fivemin='$VCSdrops_five[$i]',drops_fivemin_pct='$VCSdrops_five_pct[$i]',calls_onemin='$VCScalls_one[$i]',answers_onemin='$VCSanswers_one[$i]',drops_onemin='$VCSdrops_one[$i]',drops_onemin_pct='$VCSdrops_one_pct[$i]' where campaign_id='$campaign_id[$i]';";
# DETERMINE WHETHER TO GATHER STATUS CATEGORY STATISTICS
$VSC_categories=0;
$VSCupdateSQL='';
$stmtA = "SELECT vsc_id from vicidial_status_categories where tovdad_display='Y';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$VSC_categories[$rec_count] = "$aryA[0]";
$rec_count++;
}
$sthA->finish();
$g=0;
foreach (@VSC_categories)
{
$VSCcategory=$VSC_categories[$g];
$VSCtally='';
$CATstatusesSQL='';
# FIND STATUSES IN STATUS CATEGORY
$stmtA = "SELECT status from vicidial_statuses where category='$VSCcategory';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$CATstatusesSQL .= "'$aryA[0]',";
$rec_count++;
}
# FIND CAMPAIGN_STATUSES IN STATUS CATEGORY
$stmtA = "SELECT status from vicidial_campaign_statuses where category='$VSCcategory' and campaign_id='$campaign_id[$i]';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$CATstatusesSQL .= "'$aryA[0]',";
$rec_count++;
}
chop($CATstatusesSQL);
if (length($CATstatusesSQL)>2)
{
# FIND STATUSES IN STATUS CATEGORY
$stmtA = "SELECT count(*) from $vicidial_log where campaign_id='$campaign_id[$i]' and call_date > '$VDL_date' and status IN($CATstatusesSQL);";
# if ($DBX) {print "|$stmtA|\n";}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$VSCtally = "$aryA[0]";
$rec_count++;
}
}
$g++;
if ($DBX) {print " $campaign_id[$i]|$VSCcategory|$VSCtally|$CATstatusesSQL|\n";}
$VSCupdateSQL .= "status_category_$g='$VSCcategory',status_category_count_$g='$VSCtally',";
}
while ($g < 4)
{
$g++;
$VSCupdateSQL .= "status_category_$g='',status_category_count_$g='0',";
}
chop($VSCupdateSQL);
$stmtA = "UPDATE vicidial_campaign_stats SET calls_today='$VCScalls_today[$i]',answers_today='$VCSanswers_today[$i]',drops_today='$VCSdrops_today[$i]',drops_today_pct='$VCSdrops_today_pct[$i]',drops_answers_today_pct='$VCSdrops_answers_today_pct[$i]',calls_hour='$VCScalls_hour[$i]',answers_hour='$VCSanswers_hour[$i]',drops_hour='$VCSdrops_hour[$i]',drops_hour_pct='$VCSdrops_hour_pct[$i]',calls_halfhour='$VCScalls_halfhour[$i]',answers_halfhour='$VCSanswers_halfhour[$i]',drops_halfhour='$VCSdrops_halfhour[$i]',drops_halfhour_pct='$VCSdrops_halfhour_pct[$i]',calls_fivemin='$VCScalls_five[$i]',answers_fivemin='$VCSanswers_five[$i]',drops_fivemin='$VCSdrops_five[$i]',drops_fivemin_pct='$VCSdrops_five_pct[$i]',calls_onemin='$VCScalls_one[$i]',answers_onemin='$VCSanswers_one[$i]',drops_onemin='$VCSdrops_one[$i]',drops_onemin_pct='$VCSdrops_one_pct[$i]',$VSCupdateSQL where campaign_id='$campaign_id[$i]';";
$affected_rows = $dbhA->do($stmtA);
if ($DBX) {print "$campaign_id[$i]|$stmtA|\n";}
}
extras/MySQL_AST_CREATE_tables.sql
+9 -1
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@@ -819,7 +819,15 @@ drops_onemin INT(9) UNSIGNED default '0',
drops_onemin_pct VARCHAR(6) default '0',
differential_onemin VARCHAR(20) default '0',
agents_average_onemin VARCHAR(20) default '0',
balance_trunk_fill SMALLINT(5) UNSIGNED default '0'
balance_trunk_fill SMALLINT(5) UNSIGNED default '0',
status_category_1 VARCHAR(20),
status_category_count_1 INT(9) UNSIGNED default '0',
status_category_2 VARCHAR(20),
status_category_count_2 INT(9) UNSIGNED default '0',
status_category_3 VARCHAR(20),
status_category_count_3 INT(9) UNSIGNED default '0',
status_category_4 VARCHAR(20),
status_category_count_4 INT(9) UNSIGNED default '0'
);
CREATE TABLE vicidial_dnc (
extras/upgrade_2.0.4.sql
+8 -1
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@@ -28,7 +28,14 @@ ALTER TABLE vicidial_statuses ADD category VARCHAR(20) default 'UNDEFINED';
INSERT INTO vicidial_status_categories (vsc_id,vsc_name) values('UNDEFINED','Default Category');
ALTER TABLE vicidial_campaign_stats ADD status_category_1 VARCHAR(20);
ALTER TABLE vicidial_campaign_stats ADD status_category_count_1 INT(9) UNSIGNED default '0';
ALTER TABLE vicidial_campaign_stats ADD status_category_2 VARCHAR(20);
ALTER TABLE vicidial_campaign_stats ADD status_category_count_2 INT(9) UNSIGNED default '0';
ALTER TABLE vicidial_campaign_stats ADD status_category_3 VARCHAR(20);
ALTER TABLE vicidial_campaign_stats ADD status_category_count_3 INT(9) UNSIGNED default '0';
ALTER TABLE vicidial_campaign_stats ADD status_category_4 VARCHAR(20);
ALTER TABLE vicidial_campaign_stats ADD status_category_count_4 INT(9) UNSIGNED default '0';
www/vicidial/AST_timeonVDADall.php
+30 -9
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@@ -1,7 +1,7 @@
<?
# AST_timeonVDADall.php
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# live real-time stats for the VICIDIAL Auto-Dialer all servers
#
@@ -26,6 +26,7 @@
# 70111-1600 - Added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70123-1151 - Added non_latin options for substr in display variables, thanks Marin Blu
# 70206-1140 - Added call-type statuses to display(A-Auto, M-Manual, I-Inbound/Closer)
# 70619-1339 - Added Status Category tally display
#
header ("Content-type: text/html; charset=utf-8");
@@ -311,10 +312,10 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$VDhop = $row[0];
$stmt="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
$stmt="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today,status_category_1,status_category_count_1,status_category_2,status_category_count_2,status_category_3,status_category_count_3,status_category_4,status_category_count_4 from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
if ($group=='XXXX-ALL-ACTIVE-XXXX')
{
$stmt="select sum(dialable_leads),sum(calls_today),sum(drops_today),avg(drops_answers_today_pct),avg(differential_onemin),avg(agents_average_onemin),sum(balance_trunk_fill),sum(answers_today) from vicidial_campaign_stats;";
$stmt="select sum(dialable_leads),sum(calls_today),sum(drops_today),avg(drops_answers_today_pct),avg(differential_onemin),avg(agents_average_onemin),sum(balance_trunk_fill),sum(answers_today),min(status_category_1),sum(status_category_count_1),min(status_category_2),sum(status_category_count_2),min(status_category_3),sum(status_category_count_3),min(status_category_4),sum(status_category_count_4) from vicidial_campaign_stats;";
}
if ($non_latin > 0)
{
@@ -322,14 +323,23 @@ $rslt=mysql_query("SET NAMES 'UTF8'");
}
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$DAleads = $row[0];
$callsTODAY = $row[1];
$dropsTODAY = $row[2];
$drpctTODAY = $row[3];
$diffONEMIN = $row[4];
$DAleads = $row[0];
$callsTODAY = $row[1];
$dropsTODAY = $row[2];
$drpctTODAY = $row[3];
$diffONEMIN = $row[4];
$agentsONEMIN = $row[5];
$balanceFILL = $row[6];
$balanceFILL = $row[6];
$answersTODAY = $row[7];
$VSCcat1 = $row[8];
$VSCcat1tally = $row[9];
$VSCcat2 = $row[10];
$VSCcat2tally = $row[11];
$VSCcat3 = $row[12];
$VSCcat3tally = $row[13];
$VSCcat4 = $row[14];
$VSCcat4tally = $row[15];
if ( ($diffONEMIN != 0) and ($agentsONEMIN > 0) )
{
$diffpctONEMIN = ( ($diffONEMIN / $agentsONEMIN) * 100);
@@ -396,6 +406,17 @@ echo "<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2>
echo "<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALorder &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
if ( (!eregi('NULL',$VSCcat1)) and (strlen($VSCcat1)>0) )
{echo "<font size=2><B>$VSCcat1:</B> &nbsp; $VSCcat1tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat2)) and (strlen($VSCcat2)>0) )
{echo "<font size=2><B>$VSCcat2:</B> &nbsp; $VSCcat2tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat3)) and (strlen($VSCcat3)>0) )
{echo "<font size=2><B>$VSCcat3:</B> &nbsp; $VSCcat3tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat4)) and (strlen($VSCcat4)>0) )
{echo "<font size=2><B>$VSCcat4:</B> &nbsp; $VSCcat4tally &nbsp; &nbsp; &nbsp; \n";}
echo "</TD></TR>";
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
www/vicidial/AST_timeonVDADallSUMMARY.php
+29 -8
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@@ -1,7 +1,7 @@
<?
# AST_timeonVDADallSUMMARY.php
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# Summary for all campaigns live real-time stats for the VICIDIAL Auto-Dialer all servers
#
@@ -11,6 +11,7 @@
# 61102-1616 - first build
# 61215-1131 - added answered calls and drop percent taken from answered calls
# 70111-1600 - added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70619-1339 - Added Status Category tally display
#
header ("Content-type: text/html; charset=utf-8");
@@ -160,17 +161,26 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$VDhop = $row[0];
$stmt="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
$stmt="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today,status_category_1,status_category_count_1,status_category_2,status_category_count_2,status_category_3,status_category_count_3,status_category_4,status_category_count_4 from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$DAleads = $row[0];
$callsTODAY = $row[1];
$dropsTODAY = $row[2];
$drpctTODAY = $row[3];
$diffONEMIN = $row[4];
$DAleads = $row[0];
$callsTODAY = $row[1];
$dropsTODAY = $row[2];
$drpctTODAY = $row[3];
$diffONEMIN = $row[4];
$agentsONEMIN = $row[5];
$balanceFILL = $row[6];
$balanceFILL = $row[6];
$answersTODAY = $row[7];
$VSCcat1 = $row[8];
$VSCcat1tally = $row[9];
$VSCcat2 = $row[10];
$VSCcat2tally = $row[11];
$VSCcat3 = $row[12];
$VSCcat3tally = $row[13];
$VSCcat4 = $row[14];
$VSCcat4tally = $row[15];
if ( ($diffONEMIN != 0) and ($agentsONEMIN > 0) )
{
$diffpctONEMIN = ( ($diffONEMIN / $agentsONEMIN) * 100);
@@ -229,6 +239,17 @@ echo "<TD ALIGN=RIGHT><font size=2><B>DIFF:</B></TD><TD ALIGN=LEFT><font size=2>
echo "<TD ALIGN=RIGHT><font size=2><B>ORDER:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALorder &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";
if ( (!eregi('NULL',$VSCcat1)) and (strlen($VSCcat1)>0) )
{echo "<font size=2><B>$VSCcat1:</B> &nbsp; $VSCcat1tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat2)) and (strlen($VSCcat2)>0) )
{echo "<font size=2><B>$VSCcat2:</B> &nbsp; $VSCcat2tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat3)) and (strlen($VSCcat3)>0) )
{echo "<font size=2><B>$VSCcat3:</B> &nbsp; $VSCcat3tally &nbsp; &nbsp; &nbsp; \n";}
if ( (!eregi('NULL',$VSCcat4)) and (strlen($VSCcat4)>0) )
{echo "<font size=2><B>$VSCcat4:</B> &nbsp; $VSCcat4tally &nbsp; &nbsp; &nbsp; \n";}
echo "</TD></TR>";
echo "<TR>";
echo "<TD ALIGN=LEFT COLSPAN=8>";