updated language builds

flag for 2.2.0rc4 release

git-svn-id: svn://192.168.202.10@1330 3d104415-ff17-0410-8863-d5cf3c621b8a

LANG_www/agc_br/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_br/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeUsuário;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_ptbr.gif\" border=0 alt=\" Pausa \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_ptbr.gif\" border=0 alt=\"Início\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_ptbr.gif\" border=0 alt=\"Discar proximo número\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Usuários&action=Authenticate&return_module=Usuários&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Usuários&action=Authenticate&return_module=Usuários&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_de/active_list_refresh.php

@@ -126,7 +126,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+    echo "Unzulässig Username/Passwort: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_de/call_log_display.php

@@ -74,7 +74,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+    echo "Unzulässig Username/Passwort: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_de/conf_exten_check.php

@@ -137,7 +137,7 @@ $auth=$row[0];
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+    echo "Unzulässig Username/Passwort: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_de/inbound_popup.php

@@ -86,7 +86,7 @@ if ( (eregi("^Zap",$channel)) and (!eregi("-",$channel)) ) {$channel = "$channel
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+    echo "Unzulässig Username/Passwort: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_de/live_exten_check.php

@@ -75,7 +75,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+    echo "Unzulässig Username/Passwort: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_de/manager_send.php

@@ -239,7 +239,7 @@ $auth=$row[0];
 
 if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+    echo "Unzulässig Username/Passwort: |$user|$pass|\n";
     exit;
 	}
 else

LANG_www/agc_de/park_calls_display.php

@@ -65,7 +65,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) )
 	{
-    echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+    echo "Unzulässig Username/Passwort: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_de/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -485,7 +487,7 @@ else
 
 	if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 		{
-		echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+		echo "Unzulässig Username/Passwort: |$user|$pass|\n";
 		exit;
 		}
 	else
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_de/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeBenutzer;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_de.gif\" border=0 alt=\"WiederAufnehmen\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_de.gif\" border=0 alt=\"Nächste Nummer wählen\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Benutzers&action=Authenticate&return_module=Benutzers&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Benutzers&action=Authenticate&return_module=Benutzers&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_de/voicemail_check.php

@@ -62,7 +62,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Unzulässig Benutzername/Passwort: |$user|$pass|\n";
+    echo "Unzulässig Username/Passwort: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_el/astguiclient.php

@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
 	{
 	header ("Content-type: text/html; charset=utf-8");
 
-	echo "<title>χειριστής astGUIclient: Σύνδεση</title>\n";
+	echo "<title>χειριστής astGUIclient: Login</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 	echo "<TABLE><TR><TD></TD>\n";

LANG_www/agc_el/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_el/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -743,7 +744,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		$phone_login=$row[0];
 		$phone_pass=$row[1];
 
-		echo "<title>Agent web client: Σύνδεση</title>\n";
+		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Timeclock</A><BR>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeΧρήστης;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_el.gif\" border=0 alt=\" Παύση \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_el.gif\" border=0 alt=\"Επανάληψη\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_el.gif\" border=0 alt=\"Κλήση επόμενου αριθμού\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Χρήστηςs&action=Authenticate&return_module=Χρήστηςs&return_action=Σύνδεση&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Χρήστηςs&action=Authenticate&return_module=Χρήστηςs&return_action=Σύνδεση&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_es/astguiclient.php

@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
 	{
 	header ("Content-type: text/html; charset=utf-8");
 
-	echo "<title>web client astGUIclient: Conexión</title>\n";
+	echo "<title>web client astGUIclient: Login</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 	echo "<TABLE><TR><TD></TD>\n";

LANG_www/agc_es/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_es/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -743,7 +744,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		$phone_login=$row[0];
 		$phone_pass=$row[1];
 
-		echo "<title>Agent web client: Conexión</title>\n";
+		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Timeclock</A><BR>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeUsuario;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_es.gif\" border=0 alt=\" Pausa \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_es.gif\" border=0 alt=\"Comienzo\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_es.gif\" border=0 alt=\"Marcar el Siguiente Número\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}

LANG_www/agc_fr/active_list_refresh.php

@@ -126,7 +126,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+    echo "Invalide Username/Mot de passe: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_fr/astguiclient.php

@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
 	{
 	header ("Content-type: text/html; charset=utf-8");
 
-	echo "<title>astGUIclient Client Web: Ouverture de Session</title>\n";
+	echo "<title>astGUIclient Client Web: Login</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 	echo "<TABLE><TR><TD></TD>\n";

LANG_www/agc_fr/call_log_display.php

@@ -74,7 +74,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+    echo "Invalide Username/Mot de passe: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_fr/conf_exten_check.php

@@ -137,7 +137,7 @@ $auth=$row[0];
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+    echo "Invalide Username/Mot de passe: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_fr/inbound_popup.php

@@ -86,7 +86,7 @@ if ( (eregi("^Zap",$channel)) and (!eregi("-",$channel)) ) {$channel = "$channel
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+    echo "Invalide Username/Mot de passe: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_fr/live_exten_check.php

@@ -75,7 +75,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+    echo "Invalide Username/Mot de passe: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_fr/manager_send.php

@@ -239,7 +239,7 @@ $auth=$row[0];
 
 if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+    echo "Invalide Username/Mot de passe: |$user|$pass|\n";
     exit;
 	}
 else

LANG_www/agc_fr/park_calls_display.php

@@ -65,7 +65,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) )
 	{
-    echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+    echo "Invalide Username/Mot de passe: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_fr/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -485,7 +487,7 @@ else
 
 	if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 		{
-		echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+		echo "Invalide Username/Mot de passe: |$user|$pass|\n";
 		exit;
 		}
 	else
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_fr/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -743,7 +744,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		$phone_login=$row[0];
 		$phone_pass=$row[1];
 
-		echo "<title>Agent web client: Ouverture de Session</title>\n";
+		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Timeclock</A><BR>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeUtilisateur;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Résumé\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Appel Numéro Suivant\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Utilisateurs&action=Authenticate&return_module=Utilisateurs&return_action=Ouverture de Session&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Utilisateurs&action=Authenticate&return_module=Utilisateurs&return_action=Ouverture de Session&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_fr/voicemail_check.php

@@ -62,7 +62,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Invalide Utilisateurname/Mot de passe: |$user|$pass|\n";
+    echo "Invalide Username/Mot de passe: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_it/active_list_refresh.php

@@ -126,7 +126,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Utentename/Password non validi: |$user|$pass|\n";
+    echo "Username/Password non validi: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_it/astguiclient.php

@@ -261,7 +261,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/astguicli
 	echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/agc_tab_astguiclient.gif\" Border=0></TD>";
 	echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Login Telefono </TD>";
 	echo "</TR>\n";
-	echo "<TR><TD ALIGN=CENTER COLSPAN=2><font size=1> &nbsp; <BR><FONT SIZE=3>Spiacente, il telefono inserito non e` attivo in questo sistema, riprova di nuovo: <BR> &nbsp; </TD></TR>\n";
+	echo "<TR><TD ALIGN=CENTER COLSPAN=2><font size=1> &nbsp; <BR><FONT SIZE=3>Spiacente, il telefono inserito non è attivo in questo sistema, riprova di nuovo: <BR> &nbsp; </TD></TR>\n";
 	echo "<TR><TD ALIGN=RIGHT>Login Telefono: </TD>";
 	echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"$phone_login\"></TD></TR>\n";
 	echo "<TR><TD ALIGN=RIGHT>Password Telefono:  </TD>";
@@ -953,7 +953,7 @@ if ($enable_fast_refresh < 1) {echo "var refresh_interval = 1000;\n";}
 		}
 
 // ################################################################################
-// Send Redirect command for live call to Managersends phone name where call is going to
+// Send Redirect command for live call to Manager sends phone name where call is going to
 	function mainxfer_send_redirect(taskvar,taskxferconf) 
 		{
 		var xmlhttp=false;
@@ -1046,7 +1046,7 @@ if ($enable_fast_refresh < 1) {echo "var refresh_interval = 1000;\n";}
 
 
 // ################################################################################
-// Send Originate command for local dial to Managersends phone name where call is going to
+// Send Originate command for local dial to Manager sends phone name where call is going to
 	function mainxfer_send_originate(taskvar,taskxferconf,taskentrypop) 
 		{
 		var xmlhttp=false;
@@ -1825,7 +1825,7 @@ if ($enable_fast_refresh < 1) {echo "var refresh_interval = 1000;\n";}
 						var LMAcontent_change=0;
 						var LMAcontent_match=0;
 						var conv_start=-1;
-						var live_conf_HTML = "<font face=\"Arial,Helvetica\"><B>CHIAMATE IN CORSO SU QUESTA CONFERENZA:</B></font><BR><TABLE WIDTH=500><TR BGCOLOR=#E6E6E6><TD><font class=\"log_title\">#</TD><TD><font class=\"log_title\">CANALE REMOTO</TD><TD><font class=\"log_title\">RIAGGANCIA</TD><TD><font class=\"log_title\">TRASF</TD></TR>";
+						var live_conf_HTML = "<font face=\"Arial,Helvetica\"><B>CHIAMATE IN CORSO IN QUESTA CONFERENZA:</B></font><BR><TABLE WIDTH=500><TR BGCOLOR=#E6E6E6><TD><font class=\"log_title\">#</TD><TD><font class=\"log_title\">CANALE REMOTO</TD><TD><font class=\"log_title\">RIAGGANCIA</TD><TD><font class=\"log_title\">TRASF</TD></TR>";
 						if ( (LMAcount > live_conf_calls)  || (LMAcount < live_conf_calls) || (LMAforce > 0))
 							{
 							LMAe[0]=''; LMAe[1]=''; LMAe[2]=''; LMAe[3]=''; LMAe[4]=''; LMAe[5]=''; 
@@ -2758,7 +2758,7 @@ echo "</head>\n";
 <span style="position:absolute;left:80px;top:12px;z-index:42;" id="MainXfeRBox">
 	<input type=hidden name=H_XfeR_channel>
 	<input type=hidden name=M_XfeR_channel>
-    <table border=0 bgcolor="#FFFFCC" width=600 height=500 cellpadding=3><TR><TD COLSPAN=3 ALIGN=CENTER><b> TRASFERIMENTO DELLA CHIAMATA IN CORSO</b> <BR>Canale trasferito: <span id="MainXfeRChanneL">Channel</span><BR></tr>
+    <table border=0 bgcolor="#FFFFCC" width=600 height=500 cellpadding=3><TR><TD COLSPAN=3 ALIGN=CENTER><b> TRASFERIMENTO DELLA CHIAMATA IN CORSO</b> <BR>Canale da trasferire: <span id="MainXfeRChanneL">Channel</span><BR></tr>
 	<tr><td>Interni:<BR><span id="MainXfeRContent"> Menu Interni </span></td>
 	<td>
 	<BR>
@@ -2768,7 +2768,7 @@ echo "</head>\n";
 	<a href="#" onclick="getactiveext('MainXfeRBox');return false;">Aggiorna</a> <BR><BR><BR>
 	<a href="#" onclick="hideMainXfeR('MainXfeRBox');">Torna alla schermata principale</a> <BR><BR>
 	</TD>
-	<TD>Conferenze:<BR><font size=1>(Seleziona uno dei numeri sotto per inviarlo ad una conferenza)<BR><input type=checkbox name=MainXfeRconfXTRA size=1 value="1"> Invia anche il mio canale<div class="scroll_list" id="MainXfeRconfContent"> Menu Conferenze </div></td></TR></TABLE>
+	<TD>Conferenze:<BR><font size=1>(seleziona uno dei numeri sotto per inviarlo ad una conferenza)<BR><input type=checkbox name=MainXfeRconfXTRA size=1 value="1"> Invia anche il mio canale<div class="scroll_list" id="MainXfeRconfContent"> Menu Conferenze </div></td></TR></TABLE>
 </span>
 
 <span style="position:absolute;left:80px;top:12px;z-index:43;" id="LocalDialBox">
@@ -2839,7 +2839,7 @@ echo "</head>\n";
 <span style="position:absolute;left:0px;top:46px;z-index:20;" id="ActiveLinesPanel">
 <table border=0 BGCOLOR="#CDE0C2" width=640>
 <tr><td colspan=3>
-<a href="#" onclick="pause();return false;">STOP</a> | <a href="#" onclick="start();return false;">START</a> &nbsp; &nbsp; Frequenza di refresh: <span id="refresh_rate">1000 ms</span> <a href="#" onclick="faster();return false;">Piu` veloce</a> | <a href="#" onclick="slower();return false;">Piu` lento</a></p>
+<a href="#" onclick="pause();return false;">STOP</a> | <a href="#" onclick="start();return false;">START</a> &nbsp; &nbsp; Frequenza di refresh: <span id="refresh_rate">1000 ms</span> <a href="#" onclick="faster();return false;">Più veloce</a> | <a href="#" onclick="slower();return false;">Più lento</a></p>
 	<div id="status"><em>Inizializzazione..</em></div>
 </td></tr>
 <tr><td>Interni Attivi <BR> 

LANG_www/agc_it/call_log_display.php

@@ -74,7 +74,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Utentename/Password non validi: |$user|$pass|\n";
+    echo "Username/Password non validi: |$user|$pass|\n";
     exit;
 	}
   else
@@ -121,7 +121,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
 	if ( (strlen($exten)<1) or (strlen($protocol)<3) )
 	{
 	$channel_live=0;
-	echo "Exten $exten non e` valido o protocollo $protocol non e` valido\n";
+	echo "Exten $exten non è valido o protocollo $protocol non è valido\n";
 	exit;
 	}
 	else

LANG_www/agc_it/conf_exten_check.php

@@ -137,7 +137,7 @@ $auth=$row[0];
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Utentename/Password non validi: |$user|$pass|\n";
+    echo "Username/Password non validi: |$user|$pass|\n";
     exit;
 	}
   else
@@ -187,7 +187,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
 		if (strlen($conf_exten)<1)
 		{
 		$channel_live=0;
-		echo "Conf Exten $conf_exten non e` valido\n";
+		echo "Conf Exten $conf_exten non è valido\n";
 		exit;
 		}
 		else
@@ -634,7 +634,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
 		if ( (strlen($conf_exten)<1) || (strlen($exten)<1) )
 		{
 		$channel_live=0;
-		echo "Conf Exten $conf_exten non e` valido or Exten $exten non e` valido\n";
+		echo "Conf Exten $conf_exten non è valido or Exten $exten non è valido\n";
 		exit;
 		}
 		else
@@ -644,7 +644,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
 		$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'03013',$user,$server_ip,$session_name,$one_mysql_log);}
 		}
-		echo "Conferenza $conf_exten e` stato registrato su $exten\n";
+		echo "Conferenza $conf_exten è stato registrato su $exten\n";
 	}
 
 

LANG_www/agc_it/inbound_popup.php

@@ -86,7 +86,7 @@ if ( (eregi("^Zap",$channel)) and (!eregi("-",$channel)) ) {$channel = "$channel
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Utentename/Password non validi: |$user|$pass|\n";
+    echo "Username/Password non validi: |$user|$pass|\n";
     exit;
 	}
   else
@@ -266,7 +266,7 @@ $channel_live=1;
 if (strlen($uniqueid)<9)
 	{
 	$channel_live=0;
-	echo "Uniqueid $uniqueid non e` valido\n";
+	echo "Uniqueid $uniqueid non è valido\n";
 	exit;
 	}
 else
@@ -320,7 +320,7 @@ else
 
 		echo "</td></tr>\n";
 		echo "<tr bgcolor=\"#DDDDFF\"><td>Numero chiamato: </td><td align=left>$row[8]</td></tr>\n";
-		echo "<tr bgcolor=\"#DDDDFF\"><td>Note:</td><td align=left>$row[9]|$row[10]|$row[11]|$row[12]|$row[13]|</td></tr>\n";
+		echo "<tr bgcolor=\"#DDDDFF\"><td>Note: </td><td align=left>$row[9]|$row[10]|$row[11]|$row[12]|$row[13]|</td></tr>\n";
 		echo "<tr bgcolor=\"#DDDDFF\"><td colspan=2 align=center>\n<span id=\"callactions\">";
 		echo "<a href=\"#\" onclick=\"livehangup_send_hangup('$row[1]');return false;\">RIAGGANCIA</a> - \n";
 		echo "<a href=\"#\" onclick=\"liveredirect_send_vmail('$row[1]','$vmail_box');return false;\">INVIA ALLA MIA VOICEMAIL</a>\n";

LANG_www/agc_it/live_exten_check.php

@@ -75,7 +75,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Utentename/Password non validi: |$user|$pass|\n";
+    echo "Username/Password non validi: |$user|$pass|\n";
     exit;
 	}
   else
@@ -132,7 +132,7 @@ echo "$row[0]|";
 	if ( (strlen($exten)<1) or (strlen($protocol)<3) )
 	{
 	$channel_live=0;
-	echo "Exten $exten non e` valido o protocollo $protocol non e` valido\n";
+	echo "Exten $exten non è valido o protocollo $protocol non è valido\n";
 	exit;
 	}
 	else

LANG_www/agc_it/manager_send.php

@@ -239,7 +239,7 @@ $auth=$row[0];
 
 if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Utentename/Password non validi: |$user|$pass|\n";
+    echo "Username/Password non validi: |$user|$pass|\n";
     exit;
 	}
 else
@@ -297,7 +297,7 @@ if ($ACTION=="SysCIDOriginate")
 	{
 	if ( (strlen($exten)<1) or (strlen($channel)<1) or (strlen($ext_context)<1) or (strlen($queryCID)<1) )
 		{
-		echo "Exten $exten non e` valido or queryCID $queryCID non e` valido, Originate comando non inserito\n";
+		echo "Exten $exten non è valido or queryCID $queryCID non è valido, Originate comando non inserito\n";
 		}
 	else
 		{
@@ -319,9 +319,9 @@ if ($ACTION=="OriginateName")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15)  or (strlen($extenName)<1)  or (strlen($ext_context)<1)  or (strlen($ext_priority)<1) )
 		{
 		$channel_live=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "extenName $extenName deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
 		echo "ext_priority $ext_priority deve essere impostato\n";
@@ -348,9 +348,9 @@ if ($ACTION=="OriginateNameVmail")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15)  or (strlen($extenName)<1)  or (strlen($exten)<1)  or (strlen($ext_context)<1)  or (strlen($ext_priority)<1) )
 		{
 		$channel_live=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "extenName $extenName deve essere impostato\n";
 		echo "exten $exten deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
@@ -392,13 +392,13 @@ if ($ACTION=="Originate")
 	{
 	if ( (strlen($exten)<1) or (strlen($channel)<1) or (strlen($ext_context)<1) or (strlen($queryCID)<10) )
 		{
-		echo "ERROR Exten $exten non e` valido or queryCID $queryCID non e` valido, Originate comando non inserito\n";
+		echo "ERROR Exten $exten non è valido or queryCID $queryCID non è valido, Originate comando non inserito\n";
 		}
 	else
 		{
 		if ( (eregi('MANUAL',$agent_dialed_type)) and ( (preg_match("/^\d860\d\d\d\d$/i",$exten)) or (preg_match("/^860\d\d\d\d$/i",$exten)) ) )
 			{
-			echo "ERROR Non ti è permesso di comporre in sessioni altro agente $exten\n";
+			echo "ERROR Non ti è permesso lavorare nella sessione di un altro operatore $exten\n";
 			exit;
 			}
 
@@ -442,7 +442,7 @@ if ($ACTION=="HangupConfDial")
 	if ( (strlen($exten)<3) or (strlen($queryCID)<15) or (strlen($ext_context)<1) )
 		{
 		$channel_live=0;
-		echo "conference $exten non e` valido or ext_context $ext_context or queryCID $queryCID non e` valido, Hangup comando non inserito\n";
+		echo "conference $exten non è valido or ext_context $ext_context or queryCID $queryCID non è valido, Hangup comando non inserito\n";
 		}
 	else
 		{
@@ -486,7 +486,7 @@ if ($ACTION=="Hangup")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15) )
 		{
 		$channel_live=0;
-		echo "Channel $channel non e` valido or queryCID $queryCID non e` valido, Hangup comando non inserito\n";
+		echo "Channel $channel non è valido or queryCID $queryCID non è valido, Hangup comando non inserito\n";
 		}
 	else
 		{
@@ -517,7 +517,7 @@ if ($ACTION=="Hangup")
 			$rowx=mysql_fetch_row($rslt);
 			if ($rowx[0]==0)
 				{
-				echo "Call $CalLCID $channel non e` attivo su $call_server_ip, Checking Live Canale...\n";
+				echo "Call $CalLCID $channel non è attivo su $call_server_ip, Checking Live Canale...\n";
 
 				$stmt="SELECT count(*) FROM live_channels where server_ip = '$call_server_ip' and channel='$channel' and extension LIKE \"%$exten\";";
 					if ($format=='debug') {echo "\n<!-- $stmt -->";}
@@ -527,7 +527,7 @@ if ($ACTION=="Hangup")
 				if ($row[0]==0)
 					{
 					$channel_live=0;
-					echo "Channel $channel non e` attivo su $call_server_ip, Hangup comando non inserito $rowx[0]\n$stmt\n";
+					echo "Channel $channel non è attivo su $call_server_ip, Hangup comando non inserito $rowx[0]\n$stmt\n";
 					}
 				else
 					{
@@ -693,9 +693,9 @@ if ($ACTION=="RedirectVD")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($campaign)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) or (strlen($uniqueid)<2) or (strlen($lead_id)<1) )
 		{
 		$channel_live=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "exten $exten deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
 		echo "ext_priority $ext_priority deve essere impostato\n";
@@ -776,9 +776,9 @@ if ($ACTION=="RedirectToPark")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($extenName)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) or (strlen($parkedby)<1) )
 		{
 		$channel_live=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "exten $exten deve essere impostato\n";
 		echo "extenName $extenName deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
@@ -806,9 +806,9 @@ if ($ACTION=="RedirectFromPark")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($exten)<1) or (strlen($ext_context)<1) or (strlen($ext_priority)<1) )
 		{
 		$channel_live=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "exten $exten deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
 		echo "ext_priority $ext_priority deve essere impostato\n";
@@ -830,9 +830,9 @@ if ($ACTION=="RedirectName")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15)  or (strlen($extenName)<1)  or (strlen($ext_context)<1)  or (strlen($ext_priority)<1) )
 		{
 		$channel_live=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "extenName $extenName deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
 		echo "ext_priority $ext_priority deve essere impostato\n";
@@ -859,9 +859,9 @@ if ($ACTION=="RedirectNameVmail")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15)  or (strlen($extenName)<1)  or (strlen($exten)<1)  or (strlen($ext_context)<1)  or (strlen($ext_priority)<1) )
 		{
 		$channel_live=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "extenName $extenName deve essere impostato\n";
 		echo "exten $exten deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
@@ -899,10 +899,10 @@ if ($ACTION=="RedirectXtraCXNeW")
 		{
 		$channel_liveX=0;
 		$channel_liveY=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "ExtraChannel $extrachannel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "ExtraChannel $extrachannel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "exten $exten deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
 		echo "ext_priority $ext_priority deve essere impostato\n";
@@ -1008,8 +1008,8 @@ if ($ACTION=="RedirectXtraCXNeW")
 			if ($rowx[0]==0)
 				{
 				$channel_liveX=0;
-				echo "Channel $channel non e` attivo su $call_server_ip, Redirect comando non inserito\n";
-				if (ereg("SECOND|FIRST|DEBUG",$filename)) {$DBout .= "$channel non e` attivo su $call_server_ip";}
+				echo "Channel $channel non è attivo su $call_server_ip, Redirect comando non inserito\n";
+				if (ereg("SECOND|FIRST|DEBUG",$filename)) {$DBout .= "$channel non è attivo su $call_server_ip";}
 				}	
 			}
 		$stmt="SELECT count(*) FROM live_channels where server_ip = '$server_ip' and channel='$extrachannel';";
@@ -1027,8 +1027,8 @@ if ($ACTION=="RedirectXtraCXNeW")
 			if ($rowx[0]==0)
 				{
 				$channel_liveY=0;
-				echo "Channel $channel non e` attivo su $server_ip, Redirect comando non inserito\n";
-				if (ereg("SECOND|FIRST|DEBUG",$filename)) {$DBout .= "$channel non e` attivo su $server_ip";}
+				echo "Channel $channel non è attivo su $server_ip, Redirect comando non inserito\n";
+				if (ereg("SECOND|FIRST|DEBUG",$filename)) {$DBout .= "$channel non è attivo su $server_ip";}
 				}	
 			}
 		if ( ($channel_liveX==1) && ($channel_liveY==1) )
@@ -1124,10 +1124,10 @@ if ($ACTION=="RedirectXtraNeW")
 			{
 			$channel_liveX=0;
 			$channel_liveY=0;
-			echo "Una di queste variabili non e` valido:\n";
-			echo "Channel $channel deve avere piu' di 2 caratteri\n";
-			echo "ExtraChannel $extrachannel deve avere piu' di 2 caratteri\n";
-			echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+			echo "Una di queste variabili non è valido:\n";
+			echo "Channel $channel deve avere più di 2 caratteri\n";
+			echo "ExtraChannel $extrachannel deve avere più di 2 caratteri\n";
+			echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 			echo "exten $exten deve essere impostato\n";
 			echo "ext_context $ext_context deve essere impostato\n";
 			echo "ext_priority $ext_priority deve essere impostato\n";
@@ -1225,8 +1225,8 @@ if ($ACTION=="RedirectXtraNeW")
 				if ($rowx[0]==0)
 					{
 					$channel_liveX=0;
-					echo "Channel $channel non e` attivo su $call_server_ip, Redirect comando non inserito\n";
-					if (ereg("SECOND|FIRST|DEBUG",$filename)) {$DBout .= "$channel non e` attivo su $call_server_ip";}
+					echo "Channel $channel non è attivo su $call_server_ip, Redirect comando non inserito\n";
+					if (ereg("SECOND|FIRST|DEBUG",$filename)) {$DBout .= "$channel non è attivo su $call_server_ip";}
 					}	
 				}
 			$stmt="SELECT count(*) FROM live_channels where server_ip = '$server_ip' and channel='$extrachannel';";
@@ -1244,8 +1244,8 @@ if ($ACTION=="RedirectXtraNeW")
 				if ($rowx[0]==0)
 					{
 					$channel_liveY=0;
-					echo "Channel $channel non e` attivo su $server_ip, Redirect comando non inserito\n";
-					if (ereg("SECOND|FIRST|DEBUG",$filename)) {$DBout .= "$channel non e` attivo su $server_ip";}
+					echo "Channel $channel non è attivo su $server_ip, Redirect comando non inserito\n";
+					if (ereg("SECOND|FIRST|DEBUG",$filename)) {$DBout .= "$channel non è attivo su $server_ip";}
 					}	
 				}
 			if ( ($channel_liveX==1) && ($channel_liveY==1) )
@@ -1345,9 +1345,9 @@ if ($ACTION=="Redirect")
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15)  or (strlen($exten)<1)  or (strlen($ext_context)<1)  or (strlen($ext_priority)<1) )
 		{
 		$channel_live=0;
-		echo "Una di queste variabili non e` valido:\n";
-		echo "Channel $channel deve avere piu' di 2 caratteri\n";
-		echo "queryCID $queryCID deve avere piu' di 14 caratteri\n";
+		echo "Una di queste variabili non è valido:\n";
+		echo "Channel $channel deve avere più di 2 caratteri\n";
+		echo "queryCID $queryCID deve avere più di 14 caratteri\n";
 		echo "exten $exten deve essere impostato\n";
 		echo "ext_context $ext_context deve essere impostato\n";
 		echo "ext_priority $ext_priority deve essere impostato\n";
@@ -1371,7 +1371,7 @@ if ($ACTION=="Redirect")
 			if ($rowx[0]==0)
 				{
 				$channel_live=0;
-				echo "Channel $channel non e` attivo su $server_ip, Redirect comando non inserito\n";
+				echo "Channel $channel non è attivo su $server_ip, Redirect comando non inserito\n";
 				}	
 			}
 		if ($channel_live==1)
@@ -1403,7 +1403,7 @@ if ( ($ACTION=="Monitor") || ($ACTION=="StopMonitor") )
 	if ( (strlen($channel)<3) or (strlen($queryCID)<15) or (strlen($filename)<8) )
 		{
 		$channel_live=0;
-		echo "Channel $channel non e` valido or queryCID $queryCID non e` valido or filename: $filename non e` valido, $ACTION comando non inserito\n";
+		echo "Channel $channel non è valido or queryCID $queryCID non è valido or filename: $filename non è valido, $ACTION comando non inserito\n";
 		}
 	else
 		{
@@ -1422,7 +1422,7 @@ if ( ($ACTION=="Monitor") || ($ACTION=="StopMonitor") )
 			if ($rowx[0]==0)
 				{
 				$channel_live=0;
-				echo "Channel $channel non e` attivo su $server_ip, $ACTION comando non inserito\n";
+				echo "Channel $channel non è attivo su $server_ip, $ACTION comando non inserito\n";
 				}	
 			}
 		if ($channel_live==1)
@@ -1490,7 +1490,7 @@ if ( ($ACTION=="MonitorConf") || ($ACTION=="StopMonitorConf") )
 	if ( (strlen($exten)<3) or (strlen($channel)<4) or (strlen($filename)<8) )
 		{
 		$channel_live=0;
-		echo "Channel $channel non e` valido or exten $exten non e` valido or filename: $filename non e` valido, $ACTION comando non inserito\n";
+		echo "Channel $channel non è valido or exten $exten non è valido or filename: $filename non è valido, $ACTION comando non inserito\n";
 		}
 	else
 		{
@@ -1639,7 +1639,7 @@ if ($ACTION=="VolumeControl")
 	{
 	if ( (strlen($exten)<1) or (strlen($channel)<1) or (strlen($stage)<1) or (strlen($queryCID)<1) )
 		{
-		echo "Conferenza $exten, Stage $stage non e` valido or queryCID $queryCID non e` valido, Originate comando non inserito\n";
+		echo "Conferenza $exten, Stage $stage non è valido or queryCID $queryCID non è valido, Originate comando non inserito\n";
 		}
 	else
 		{

LANG_www/agc_it/park_calls_display.php

@@ -65,7 +65,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) )
 	{
-    echo "Utentename/Password non validi: |$user|$pass|\n";
+    echo "Username/Password non validi: |$user|$pass|\n";
     exit;
 	}
   else
@@ -111,7 +111,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
 	if ( (strlen($exten)<1) or (strlen($protocol)<3) )
 	{
 	$channel_live=0;
-	echo "Exten $exten non e` valido o protocollo $protocol non e` valido\n";
+	echo "Exten $exten non è valido o protocollo $protocol non è valido\n";
 	exit;
 	}
 	else

LANG_www/agc_it/timeclock.php

@@ -120,10 +120,10 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 	if ($valid_user < 1)
 		{
 		### NOT A VALID USER/PASS
-		$VDdisplayMESSAGE = "Lutente e la password che hai inserito non sono attivi nel sistema<BR>Si prega di riprovare:";
+		$VDdisplayMESSAGE = "L`utente e la password che hai inserito non sono attivi nel sistema<BR>Si prega di riprovare:";
 
 		echo"<HTML><HEAD>\n";
-		echo"<TITLE>AgentOrologio</TITLE>\n";
+		echo"<TITLE>Agent Orologio</TITLE>\n";
 		echo"<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
 		echo"</HEAD>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
@@ -138,7 +138,7 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 		echo "<CENTER><BR><B>$VDdisplayMESSAGE</B><BR><BR>";
 		echo "<TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#CCFFCC\"><TR BGCOLOR=WHITE>";
 		echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vtc_tab_vicidial.gif\" Border=0></TD>";
-		echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B>Orologio </B></TD>";
+		echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B> Orologio </B></TD>";
 		echo "</TR>\n";
 		echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> &nbsp; </TD></TR>\n";
 		echo "<TR><TD ALIGN=RIGHT>Login Utente:  </TD>";
@@ -225,10 +225,10 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 		if ( ($last_action_sec < 30) and ($status != 'START') )
 			{
 			### You cannot log in or out within 30 secondi of your last login/logout
-			$VDdisplayMESSAGE = "Non è possibile accedere o entro 30 secondi del tuo ultimo accesso o il logout";
+			$VDdisplayMESSAGE = "Non è possibile accedere o scollegarsi prima di 30 secondi dal tuo ultimo accesso o logout";
 
 			echo"<HTML><HEAD>\n";
-			echo"<TITLE>AgentOrologio</TITLE>\n";
+			echo"<TITLE>Agent Orologio</TITLE>\n";
 			echo"<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
 			echo"</HEAD>\n";
 			echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
@@ -243,7 +243,7 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 			echo "<CENTER><BR><B>$VDdisplayMESSAGE</B><BR><BR>";
 			echo "<TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#CCFFCC\"><TR BGCOLOR=WHITE>";
 			echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vtc_tab_vicidial.gif\" Border=0></TD>";
-			echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B>Orologio </B></TD>";
+			echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B> Orologio </B></TD>";
 			echo "</TR>\n";
 			echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> &nbsp; </TD></TR>\n";
 			echo "<TR><TD ALIGN=RIGHT>Login Utente:  </TD>";
@@ -292,8 +292,8 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 
 			if ( ($status=='LOGIN') and ($stage=='logout') )
 				{
-				$VDdisplayMESSAGE = "Lei ha appena effettuato laccesso-out";
-				$LOGtimeMESSAGE = "Hai effettuato laccesso a$NOW_TIME<BR>Importo di tempo sono state registrate in:$totTIME_HMS";
+				$VDdisplayMESSAGE = "Ti sei appena scollegato dal sistema";
+				$LOGtimeMESSAGE = "Ti sei scollegato alle $NOW_TIME<BR>Durata della tua connessione: $totTIME_HMS";
 
 				### Add a record to the timeclock log
 				$stmt="INSERT INTO vicidial_timeclock_log set event='LOGOUT', user='$user', user_group='$user_group', event_epoch='$StarTtimE', ip_address='$ip', login_sec='$last_action_sec', event_date='$NOW_TIME';";
@@ -333,24 +333,24 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 				}
 
 			if ( ( ( ($status=='AUTOLOGOUT') or ($status=='START') or ($status=='LOGOUT') ) and ($stage=='logout') ) or ( ($status=='LOGIN') and ($stage=='login') ) )
-				{echo "ERRORE: orologio registro entrata già fatto:$status|$stage";  exit;}
+				{echo "ERRORE: Registrazione entrata già effettuata: $status|$stage";  exit;}
 
 			if ($referrer=='agent') 
-				{$BACKlink = "<A HREF=\"./vicidial.php?pl=$phone_login&pp=$phone_pass&VD_login=$user\"><font color=\"#003333\">Torna alla schermata di login di agente</font></A>";}
+				{$BACKlink = "<A HREF=\"./vicidial.php?pl=$phone_login&pp=$phone_pass&VD_login=$user\"><font color=\"#003333\">Torna alla schermata di Login</font></A>";}
 			if ($referrer=='admin') 
-				{$BACKlink = "<A HREF=\"../vicidial/admin.php\"><font color=\"#003333\">BACK per Amministrazione</font></A>";}
+				{$BACKlink = "<A HREF=\"../vicidial/admin.php\"><font color=\"#003333\">Torna ad Amministrazione</font></A>";}
 			if ($referrer=='welcome') 
 				{$BACKlink = "<A HREF=\"$welcomeURL\"><font color=\"#003333\">Torna alla schermata iniziale</font></A>";}
 
 			echo"<HTML><HEAD>\n";
-			echo"<TITLE>AgentOrologio</TITLE>\n";
+			echo"<TITLE>Agent Orologio</TITLE>\n";
 			echo"<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
 			echo"</HEAD>\n";
 			echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 			echo "<CENTER><BR><B>$VDdisplayMESSAGE</B><BR><BR>";
 			echo "<TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#CCFFCC\"><TR BGCOLOR=WHITE>";
 			echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vtc_tab_vicidial.gif\" Border=0></TD>";
-			echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B>Orologio </B></TD>";
+			echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B> Orologio </B></TD>";
 			echo "</TR>\n";
 			echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> &nbsp; </TD></TR>\n";
 			echo "<TR><TD ALIGN=CENTER COLSPAN=2><font size=3><B> $LOGtimeMESSAGE<BR>&nbsp; </B></TD></TR>\n";
@@ -368,21 +368,21 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 
 		if ( ($status=='AUTOLOGOUT') or ($status=='START') or ($status=='LOGOUT') )
 			{
-			$VDdisplayMESSAGE = "Tempo dallultimo registrato in:$totTIME_HMS";
+			$VDdisplayMESSAGE = "Tempo dal tuo ultimo login: $totTIME_HMS";
 			$log_action = 'login';
 			$button_name = 'LOGIN';
-			$LOGtimeMESSAGE = "È lultima connesso a:$last_action_date<BR><BR>Clicca qui sotto per LOGIN log-in";
+			$LOGtimeMESSAGE = "Ti sei scollegato l`ultima volta alle: $last_action_date<BR><BR>Clicca LOGIN qui sotto per collegarti";
 			}
 		if ($status=='LOGIN')
 			{
-			$VDdisplayMESSAGE = "Quantità di tempo è stato registrato in:$totTIME_HMS";
+			$VDdisplayMESSAGE = "Durata connessione al sistema: $totTIME_HMS";
 			$log_action = 'logout';
 			$button_name = 'LOGOUT';
-			$LOGtimeMESSAGE = "Hai effettuato laccesso al-in: $last_action_date<BR>Quantità di tempo è stato registrato in:$totTIME_HMS<BR><BR>Clicca qui sotto per LOGOUT log-out";
+			$LOGtimeMESSAGE = "Ti sei collegata l`ultima volta alle: $last_action_date<BR>Durata connessione al sistema: $totTIME_HMS<BR><BR>Clicca LOGOUT qui sotto per scollegarti";
 			}
 
 		echo"<HTML><HEAD>\n";
-		echo"<TITLE>AgentOrologio</TITLE>\n";
+		echo"<TITLE>Agent Orologio</TITLE>\n";
 		echo"<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
 		echo"</HEAD>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
@@ -400,7 +400,7 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 		echo "<CENTER><BR><B>$VDdisplayMESSAGE</B><BR><BR>";
 		echo "<TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#CCFFCC\"><TR BGCOLOR=WHITE>";
 		echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vtc_tab_vicidial.gif\" Border=0></TD>";
-		echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B>Orologio </B></TD>";
+		echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B> Orologio </B></TD>";
 		echo "</TR>\n";
 		echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> &nbsp; </TD></TR>\n";
 		echo "<TR><TD ALIGN=CENTER COLSPAN=2><font size=3><B> $LOGtimeMESSAGE<BR>&nbsp; </B></TD></TR>\n";
@@ -421,7 +421,7 @@ if ( ($stage == 'login') or ($stage == 'logout') )
 else
 	{
 	echo"<HTML><HEAD>\n";
-	echo"<TITLE>AgentOrologio</TITLE>\n";
+	echo"<TITLE>Agent Orologio</TITLE>\n";
 	echo"<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
 	echo"</HEAD>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
@@ -436,7 +436,7 @@ else
 	echo "<CENTER><BR><B>$VDdisplayMESSAGE</B><BR><BR>";
 	echo "<TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#CCFFCC\"><TR BGCOLOR=WHITE>";
 	echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vtc_tab_vicidial.gif\" Border=0></TD>";
-	echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B>Orologio </B></TD>";
+	echo "<TD ALIGN=CENTER VALIGN=MIDDLE><B> Orologio </B></TD>";
 	echo "</TR>\n";
 	echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> &nbsp; </TD></TR>\n";
 	echo "<TR><TD ALIGN=RIGHT>Login Utente:  </TD>";

LANG_www/agc_it/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -485,7 +487,7 @@ else
 
 	if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 		{
-		echo "Utentename/Password non validi: |$user|$pass|\n";
+		echo "Username/Password non validi: |$user|$pass|\n";
 		exit;
 		}
 	else
@@ -610,7 +612,7 @@ if ($ACTION == 'LogiNCamPaigns')
 		$shift_ok=0;
 		if ( (strlen($LOGgroup_shiftsSQL) < 3) and ($VU_shift_override_flag < 1) )
 			{
-			$VDdisplayMESSAGE = "<B>ERRORE: Non ci sono cambiamenti abilitati per il tuo gruppo di utenti</B>\n";
+			$VDdisplayMESSAGE = "<B>ERRORE: Non ci sono turni abilitati per il tuo gruppo di utenti</B>\n";
 			$VDloginDISPLAY=1;
 			}
 		else
@@ -670,14 +672,14 @@ if ($ACTION == 'LogiNCamPaigns')
 		if ($VDloginDISPLAY > 0)
 			{
 			$loginDATE = date("Ymd");
-			$VDdisplayMESSAGE.= "<BR><BR>Sovrascrive MANAGER:<BR>\n";
+			$VDdisplayMESSAGE.= "<BR><BR>OVERRIDE MANAGER:<BR>\n";
 			$VDdisplayMESSAGE.= "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
 			$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=MGR_override VALUE=\"1\">\n";
 			$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=relogin VALUE=\"YES\">\n";
 			$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_login VALUE=\"$user\">\n";
 			$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_pass VALUE=\"$pass\">\n";
-			$VDdisplayMESSAGE.= "ManagerLogin: <INPUT TYPE=TEXT NAME=\"MGR_login$loginDATE\" SIZE=10 maxlength=20><br>\n";
-			$VDdisplayMESSAGE.= "ManagerPassword: <INPUT TYPE=PASSWORD NAME=\"MGR_pass$loginDATE\" SIZE=10 maxlength=20><br>\n";
+			$VDdisplayMESSAGE.= "Manager Login: <INPUT TYPE=TEXT NAME=\"MGR_login$loginDATE\" SIZE=10 maxlength=20><br>\n";
+			$VDdisplayMESSAGE.= "Manager Password: <INPUT TYPE=PASSWORD NAME=\"MGR_pass$loginDATE\" SIZE=10 maxlength=20><br>\n";
 			$VDdisplayMESSAGE.= "<INPUT TYPE=Submit NAME=INVIA VALUE=INVIA></FORM><BR><BR><BR><BR>\n";
 			echo "$VDdisplayMESSAGE";
 			exit;
@@ -706,7 +708,7 @@ if ($ACTION == 'LogiNCamPaigns')
 	else
 		{
 		echo "<select size=1 name=VD_campaign id=VD_campaign onFocus=\"login_allowable_campaigns()\">\n";
-		echo "<option value=\"\">-- È necessario accedere al orologio LA PRIMA --</option>\n";
+		echo "<option value=\"\">-- è necessario accedere prima all`orologio --</option>\n";
 		echo "</select>\n";
 		}
 	exit;
@@ -725,7 +727,7 @@ if ($ACTION == 'regCLOSER')
 	if ( (strlen($closer_choice)<1) || (strlen($user)<1) )
 		{
 		$channel_live=0;
-		echo "Scelta del Gruppo $closer_choice non e` valido\n";
+		echo "Scelta del Gruppo $closer_choice non è valido\n";
 		exit;
 		}
 	else
@@ -807,7 +809,7 @@ if ($ACTION == 'regCLOSER')
 			}
 
 		}
-	echo "Closer In Scelta del Gruppo $closer_choice e` stato registrato dall`utente $user\n";
+	echo "Closer In Scelta del Gruppo $closer_choice è stato registrato dall`utente $user\n";
 	}
 
 
@@ -825,7 +827,7 @@ if ($ACTION == 'regTERRITORY')
 	if ( (strlen($agent_territories)<1) || (strlen($user)<1) )
 		{
 		$channel_live=0;
-		echo "Territory Choice $agent_territories non e` valido\n";
+		echo "Territory Choice $agent_territories non è valido\n";
 		exit;
 		}
 	else
@@ -865,7 +867,7 @@ if ($ACTION == 'regTERRITORY')
 		$rslt=mysql_query($stmt, $link);
 				if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00256',$user,$server_ip,$session_name,$one_mysql_log);}
 		}
-	echo "Territory Choice $agent_territories e` stato registrato dall`utente $user\n";
+	echo "Territory Choice $agent_territories è stato registrato dall`utente $user\n";
 	}
 
 
@@ -999,7 +1001,7 @@ if ($ACTION == 'manDiaLnextCaLL')
 		{
 		$channel_live=0;
 		echo "LISTA DI CHIAMATA VUOTA\n";
-		echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context non e` valido\n";
+		echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context non è valido\n";
 		exit;
 		}
 	else
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2055,7 +2079,7 @@ if ($ACTION == 'alt_phone_change')
 		{
 		$channel_live=0;
 		echo "NUMERO ALTERNATIVO NUMERO STATO NOT CHANGED\n";
-		echo "$phone_number $stage $lead_id or $called_count non e` valido\n";
+		echo "$phone_number $stage $lead_id or $called_count non è valido\n";
 		exit;
 		}
 	else
@@ -2080,7 +2104,7 @@ if ($ACTION == 'AlertControl')
 		{
 		$channel_live=0;
 		echo "AGENT ALERT SETTING NOT CHANGED\n";
-		echo "$stage non e` valido\n";
+		echo "$stage non è valido\n";
 		exit;
 		}
 	else
@@ -2111,7 +2135,7 @@ if ($ACTION == 'manDiaLskip')
 		{
 		$channel_live=0;
 		echo "LEAD NOT REVERTED\n";
-		echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context non e` valido\n";
+		echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context non è valido\n";
 		exit;
 		}
 	else
@@ -2142,7 +2166,7 @@ if ($ACTION == 'manDiaLonly')
 		{
 		$channel_live=0;
 		echo " CHIAMATA NOT PLACED\n";
-		echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context non e` valido\n";
+		echo "Conf Exten $conf_exten or campaign $campaign or ext_context $ext_context non è valido\n";
 		exit;
 		}
 	else
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2337,7 +2383,7 @@ if ($ACTION == 'manDiaLlookCaLL')
 	if (strlen($MDnextCID)<18)
 		{
 		echo "NO\n";
-		echo "MDnextCID $MDnextCID non e` valido\n";
+		echo "MDnextCID $MDnextCID non è valido\n";
 		exit;
 		}
 	else
@@ -2461,7 +2507,7 @@ if ($stage == "start")
 		fclose($fp);
 
 		echo "LOG NON INSERITO\n";
-		echo "uniqueid $uniqueid or lead_id: $lead_id or list_id: $list_id or phone_number: $phone_number or campaign: $campaign non e` valido\n";
+		echo "uniqueid $uniqueid or lead_id: $lead_id or list_id: $list_id or phone_number: $phone_number or campaign: $campaign non è valido\n";
 		exit;
 		}
 	else
@@ -2574,7 +2620,7 @@ if ($stage == "end")
 	if ( (strlen($uniqueid)<1) or (strlen($lead_id)<1) )
 		{
 		echo "LOG NON INSERITO\n";
-		echo "uniqueid $uniqueid or lead_id: $lead_id non e` valido\n";
+		echo "uniqueid $uniqueid or lead_id: $lead_id non è valido\n";
 		exit;
 		}
 	else
@@ -3564,8 +3610,8 @@ if ($ACTION == 'VDADREcheckINCOMING')
 		{
 		$channel_live=0;
 		echo "0\n";
-		echo "Campagna $campaign non e` valido\n";
-		echo "lead_id $lead_id non e` valido\n";
+		echo "Campagna $campaign non è valido\n";
+		echo "lead_id $lead_id non è valido\n";
 		exit;
 		}
 	else
@@ -3615,7 +3661,7 @@ if ($ACTION == 'VDADcheckINCOMING')
 		{
 		$channel_live=0;
 		echo "0\n";
-		echo "Campagna $campaign non e` valido\n";
+		echo "Campagna $campaign non è valido\n";
 		exit;
 		}
 	else
@@ -4466,7 +4512,7 @@ if ($ACTION == 'userLOGout')
 	if ( (strlen($campaign)<1) || (strlen($conf_exten)<1) )
 		{
 		echo "NO\n";
-		echo "campaign $campaign or conf_exten $conf_exten non e` valido\n";
+		echo "campaign $campaign or conf_exten $conf_exten non è valido\n";
 		exit;
 		}
 	else
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
@@ -4660,7 +4706,7 @@ if ($ACTION == 'updateDISPO')
 	$MAN_vl_insert=0;
 	if ( (strlen($dispo_choice)<1) || (strlen($lead_id)<1) )
 		{
-		echo "Dispo Choice $dispo or lead_id $lead_id non e` valido\n";
+		echo "Dispo Choice $dispo or lead_id $lead_id non è valido\n";
 		exit;
 		}
 	else
@@ -5740,7 +5786,7 @@ if ($ACTION == 'updateDISPO')
 			fclose($fp);
 			}
 		}
-	echo 'Lead ' . $lead_id . ' e` cambiato ' . $dispo_choice . " Stato\nNext agent_log_id:\n" . $agent_log_id . "\n";
+	echo 'Lead ' . $lead_id . ' è cambiato ' . $dispo_choice . " Stato\nNext agent_log_id:\n" . $agent_log_id . "\n";
 	}
 
 ################################################################################
@@ -5755,7 +5801,7 @@ if ($ACTION == 'updateLEAD')
 	$DO_NOT_UPDATE_text='';
 	if ( (strlen($phone_number)<1) || (strlen($lead_id)<1) )
 		{
-		echo "phone_number $phone_number or lead_id $lead_id non e` valido\n";
+		echo "phone_number $phone_number or lead_id $lead_id non è valido\n";
 		exit;
 		}
 	else
@@ -5856,7 +5902,7 @@ if ( ($ACTION == 'VDADpause') || ($ACTION == 'VDADready') )
 	$row='';   $rowx='';
 	if ( (strlen($stage)<2) || (strlen($server_ip)<1) )
 		{
-		echo "stage $stage non e` valido\n";
+		echo "stage $stage non è valido\n";
 		exit;
 		}
 	else
@@ -6037,7 +6083,7 @@ if ( ($ACTION == 'VDADpause') || ($ACTION == 'VDADready') )
 			$VLAaffected_rows_update = mysql_affected_rows($link);
 			}
 		}
-	echo 'Agent ' . $user . ' e` ora nello stato ' . $stage . "\nNext agent_log_id:\n$agent_log_id\n";
+	echo 'Agent ' . $user . ' è ora nello stato ' . $stage . "\nNext agent_log_id:\n$agent_log_id\n";
 	}
 
 
@@ -6050,7 +6096,7 @@ if ($ACTION == 'UpdatEFavoritEs')
 	$channel_live=1;
 	if ( (strlen($favorites_list)<1) || (strlen($user)<1) || (strlen($exten)<1) )
 		{
-		echo "favorites list $favorites_list non e` valido\n";
+		echo "favorites list $favorites_list non è valido\n";
 		exit;
 		}
 	else
@@ -6088,7 +6134,7 @@ if ($ACTION == 'PauseCodeSubmit')
 	$row='';   $rowx='';
 	if ( (strlen($status)<1) || (strlen($agent_log_id)<1) )
 		{
-		echo "agent_log_id $agent_log_id or pause_code $status non e` valido\n";
+		echo "agent_log_id $agent_log_id or pause_code $status non è valido\n";
 		exit;
 		}
 	else
@@ -6280,7 +6326,7 @@ if ($ACTION == 'CALLSINQUEUEview')
 
 	if (eregi('NONE',$view_calls_in_queue))
 		{
-		echo "Chiamate in coda Visualizza disabili per questa campagna\n";
+		echo "Visualizzazione Chiamate in coda disabilitato per questa campagna\n";
 		exit;
 		}
 	else
@@ -6472,7 +6518,7 @@ if ($ACTION == 'CALLSINQUEUEgrab')
 
 	if ( (eregi('NONE',$view_calls_in_queue)) or (eregi('N',$grab_calls_in_queue)) )
 		{
-		echo "ERROR: Chiamate in coda Visualizza disabili per questa campagna\n";
+		echo "ERROR: Visualizzazione Chiamate in coda disabilitato per questa campagna\n";
 		exit;
 		}
 	else

LANG_www/agc_it/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -507,7 +508,7 @@ if ($campaign_login_list > 0)
 			$SQL_log = "$stmt|";
 			$SQL_log = ereg_replace(';','',$SQL_log);
 			$SQL_log = addslashes($SQL_log);
-			$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$MGR_login', ip_address='$ip', event_section='AGENT', event_type='OVERRIDE', record_id='$VD_login', event_code='Sovrascrive MANAGER OF AGENT SHIFT ENFORCEMENT', event_sql=\"$SQL_log\", event_notes='user: $VD_login';";
+			$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$MGR_login', ip_address='$ip', event_section='AGENT', event_type='OVERRIDE', record_id='$VD_login', event_code='OVERRIDE MANAGER OF AGENT SHIFT ENFORCEMENT', event_sql=\"$SQL_log\", event_notes='user: $VD_login';";
 			if ($DB) {echo "|$stmt|\n";}
 			$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01060',$VD_login,$server_ip,$session_name,$one_mysql_log);}
@@ -660,7 +661,7 @@ if ($relogin == 'YES')
 echo "<title>Agent web client: Re-Login</title>\n";
 echo "</head>\n";
 echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "</TR></TABLE>\n";
@@ -700,7 +701,7 @@ if ($user_login_first == 1)
 	echo "<title>Agent web client: Login Campagna</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-	echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+	echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 	echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 	echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";	echo "</TR></TABLE>\n";
@@ -746,7 +747,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 		echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 		echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";		echo "</TR></TABLE>\n";
@@ -787,7 +788,7 @@ if ( (strlen($phone_login)<2) or (strlen($phone_pass)<2) )
 echo "<title>Agent web client:  Login Telefono</title>\n";
 echo "</head>\n";
 echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "</TR></TABLE>\n";
@@ -920,7 +921,7 @@ $VDloginDISPLAY=0;
 			if ( (strlen($last_agent_event)<2) or (ereg('LOGOUT',$last_agent_event)) )
 				{
 				$VDloginDISPLAY=1;
-				$VDdisplayMESSAGE = "È necessario accedere al orologio LA PRIMA<BR>";
+				$VDdisplayMESSAGE = "è necessario accedere prima all`orologio<BR>";
 				}
 			}
 		### END - CHECK TO SEE IF AGENT IS LOGGED IN TO TIMECLOCK, IF NOT, OUTPUT ERROR
@@ -932,7 +933,7 @@ $VDloginDISPLAY=0;
 			if ( (strlen($LOGgroup_shiftsSQL) < 3) and ($VU_shift_override_flag < 1) )
 				{
 				$VDloginDISPLAY=1;
-				$VDdisplayMESSAGE = "ERRORE: Non ci sono cambiamenti abilitati per il tuo gruppo di utenti<BR>";
+				$VDdisplayMESSAGE = "ERRORE: Non ci sono turni abilitati per il tuo gruppo di utenti<BR>";
 				}
 			else
 				{
@@ -990,7 +991,7 @@ $VDloginDISPLAY=0;
 				}
 			if ( ($shift_ok < 1) and ($VU_shift_override_flag < 1) and ($VDloginDISPLAY > 0) )
 				{
-				$VDdisplayMESSAGE.= "<BR><BR>Sovrascrive MANAGER:<BR>\n";
+				$VDdisplayMESSAGE.= "<BR><BR>OVERRIDE MANAGER:<BR>\n";
 				$VDdisplayMESSAGE.= "<FORM ACTION=\"$PHP_SELF\" METHOD=POST>\n";
 				$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=MGR_override VALUE=\"1\">\n";
 				$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=relogin VALUE=\"YES\">\n";
@@ -999,8 +1000,8 @@ $VDloginDISPLAY=0;
 				$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=phone_pass VALUE=\"$phone_pass\">\n";
 				$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_login VALUE=\"$VD_login\">\n";
 				$VDdisplayMESSAGE.= "<INPUT TYPE=HIDDEN NAME=VD_pass VALUE=\"$VD_pass\">\n";
-				$VDdisplayMESSAGE.= "ManagerLogin: <INPUT TYPE=TEXT NAME=\"MGR_login$loginDATE\" SIZE=10 maxlength=20><br>\n";
-				$VDdisplayMESSAGE.= "ManagerPassword: <INPUT TYPE=PASSWORD NAME=\"MGR_pass$loginDATE\" SIZE=10 maxlength=20><br>\n";
+				$VDdisplayMESSAGE.= "Manager Login: <INPUT TYPE=TEXT NAME=\"MGR_login$loginDATE\" SIZE=10 maxlength=20><br>\n";
+				$VDdisplayMESSAGE.= "Manager Password: <INPUT TYPE=PASSWORD NAME=\"MGR_pass$loginDATE\" SIZE=10 maxlength=20><br>\n";
 				$VDdisplayMESSAGE.= "<INPUT TYPE=Submit NAME=INVIA VALUE=INVIA></FORM>\n";
 				}
 			}
@@ -1028,7 +1029,7 @@ $VDloginDISPLAY=0;
 			echo "<title>Agent web client: Login Campagna</title>\n";
 			echo "</head>\n";
 			echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-			echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+			echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 			echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 			echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";			echo "</TR></TABLE>\n";
@@ -1469,7 +1470,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 	echo "<title>Agent web client: Login Campagna</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-	echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+	echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 	echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 	echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";	echo "</TR></TABLE>\n";
@@ -1562,7 +1563,7 @@ if (!$authphone)
 	echo "<title>Agent web client: Login Telefono Error</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-	echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+	echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 	echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 	echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";	echo "</TR></TABLE>\n";
@@ -1577,7 +1578,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 	echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
 	echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Login Error</TD>";
 	echo "</TR>\n";
-	echo "<TR><TD ALIGN=CENTER COLSPAN=2><font size=1> &nbsp; <BR><FONT SIZE=3>Spiacente, il telefono inserito non e` attivo in questo sistema, riprova di nuovo: <BR> &nbsp;</TD></TR>\n";
+	echo "<TR><TD ALIGN=CENTER COLSPAN=2><font size=1> &nbsp; <BR><FONT SIZE=3>Spiacente, il telefono inserito non è attivo in questo sistema, riprova di nuovo: <BR> &nbsp;</TD></TR>\n";
 	echo "<TR><TD ALIGN=RIGHT>Login Telefono: </TD>";
 	echo "<TD ALIGN=LEFT><INPUT TYPE=TEXT NAME=phone_login SIZE=10 maxlength=20 VALUE=\"$phone_login\"></TD></TR>\n";
 	echo "<TR><TD ALIGN=RIGHT>Password Telefono:  </TD>";
@@ -1979,7 +1980,7 @@ else
 
 		if ($auto_dial_level > 0)
 			{
-			echo "<!-- la campagna e` settata in auto-dial: $auto_dial_level -->\n";
+			echo "<!-- la campagna è settata in auto-dial: $auto_dial_level -->\n";
 
 
 			$closer_chooser_string='';
@@ -2021,7 +2022,7 @@ else
 			}
 		else
 			{
-			print "<!-- la campagna e` settata in manual_dial: $auto_dial_level -->\n";
+			print "<!-- la campagna è settata in manual_dial: $auto_dial_level -->\n";
 
 			$stmt="INSERT INTO vicidial_live_agents (user,server_ip,conf_exten,extension,status,lead_id,campaign_id,uniqueid,callerid,channel,random_id,last_call_time,last_update_time,last_call_finish,user_level,campaign_weight,calls_today,last_state_change,outbound_autodial,manager_ingroup_set) values('$VD_login','$server_ip','$session_id','$SIP_user','PAUSED','','$VD_campaign','','','','$random','$NOW_TIME','$tsNOW_TIME','$NOW_TIME','$user_level', '$campaign_weight', '$calls_today','$NOW_TIME','N','N');";
 			if ($DB) {echo "$stmt\n";}
@@ -2059,7 +2060,7 @@ else
 		echo "<title>Agent web client: Login Campagna</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 		echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 		echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";		echo "</TR></TABLE>\n";
@@ -2085,7 +2086,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		echo "<title>Agent web client: Login Campagna</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
-		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Orologio</A><BR>\n";
+		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Orologio</A><BR>\n";
 		echo "<TABLE WIDTH=100%><TR><TD></TD>\n";
 		echo "<!-- ILPV -->\n";
 echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">English <img src=\"../agc/images/en.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  BGCOLOR=\"#CCFFCC\" NOWRAP><a href=\"../agc_it/vicidial.php?relogin=YES&VD_login=$VD_login&VD_campaign=$VD_campaign&phone_login=$phone_login&phone_pass=$phone_pass&VD_pass=$VD_pass\">Italiano <img src=\"../agc/images/it.gif\" BORDER=0 HEIGHT=14 WIDTH=20></a></TD>\n";		echo "</TR></TABLE>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeUtente;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -3734,11 +3735,11 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			//	filename = filedate + "_" + user_abb;
 				var query_recording_exten = recording_exten;
 				var channelrec = "Local/" + conf_silent_prefix + '' + taskconfrec + "@" + ext_context;
-				var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('StopMonitorConf','" + taskconfrec + "','" + filename + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_stoprecording.gif\" border=0 alt=\"Ferma la registrazioneing\"></a>";
+				var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('StopMonitorConf','" + taskconfrec + "','" + filename + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_stoprecording.gif\" border=0 alt=\"Ferma Registrazione\"></a>";
 
 				if (LIVE_campaign_recording == 'ALLFORCE')
 					{
-					document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Start Registrazione\">";
+					document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Inizia Registrazione\">";
 					}
 				else
 					{
@@ -3750,10 +3751,10 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 				filename = taskconffile;
 				var query_recording_exten = session_id;
 				var channelrec = "Local/" + conf_silent_prefix + '' + taskconfrec + "@" + ext_context;
-				var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + taskconfrec + "','');return false;\"><IMG SRC=\"../agc/images/vdc_LB_startrecording.gif\" border=0 alt=\"Start Registrazione\"></a>";
+				var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + taskconfrec + "','');return false;\"><IMG SRC=\"../agc/images/vdc_LB_startrecording.gif\" border=0 alt=\"Inizia Registrazione\"></a>";
 				if (LIVE_campaign_recording == 'ALLFORCE')
 					{
-					document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Start Registrazione\">";
+					document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Inizia Registrazione\">";
 					}
 				else
 					{
@@ -3804,7 +3805,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 		}
 
 // ################################################################################
-// Send Redirect command for live call to Managersends phone name where call is going to
+// Send Redirect command for live call to Manager sends phone name where call is going to
 // Covers the following types: XFER, VMAIL, ENTRY, CONF, ATTESA, FROMATTESA, XfeRLOCAL, XfeRINTERNAL, XfeRBLIND, VfeRVMAIL
 	function mainxfer_send_redirect(taskvar,taskxferconf,taskserverip,taskdebugnote,taskdispowindow) 
 		{
@@ -3882,7 +3883,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 					{
 					xferredirect_query='';
 					taskvar = 'NOTHING';
-					alert("Il numero per il trasferimento deve avere piu` di 1 digit:" + blindxferdialstring);
+					alert("Il numero per il trasferimento deve avere più di 1 cifra:" + blindxferdialstring);
 					}
 				else
 					{
@@ -4171,10 +4172,10 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 				//		alert("VICIDIAL Call log entered:\n" + document.vicidial_form.uniqueid.value);
 						if ( (taskMDstage != "start") && (VDstop_rec_after_each_call == 1) )
 							{
-							var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + session_id + "','');return false;\"><IMG SRC=\"../agc/images/vdc_LB_startrecording.gif\" border=0 alt=\"Start Registrazione\"></a>";
+							var conf_rec_start_html = "<a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + session_id + "','');return false;\"><IMG SRC=\"../agc/images/vdc_LB_startrecording.gif\" border=0 alt=\"Inizia Registrazione\"></a>";
 							if ( (LIVE_campaign_recording == 'NEVER') || (LIVE_campaign_recording == 'ALLFORCE') )
 								{
-								document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Start Registrazione\">";
+								document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Inizia Registrazione\">";
 								}
 							else
 								{document.getElementById("RecorDControl").innerHTML = conf_rec_start_html;}
@@ -4287,7 +4288,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 					var CBcounT = xmlhttp.responseText;
 					if (CBcounT == 0) {var CBprint = "NO";}
 					else {var CBprint = CBcounT;}
-						document.getElementById("CBstatusSpan").innerHTML ="<a href=\"#\" onclick=\"CalLBacKsLisTCheck();return false;\">" + CBprint + " CHIAMATABACK ATTIVE</a>";
+						document.getElementById("CBstatusSpan").innerHTML ="<a href=\"#\" onclick=\"CalLBacKsLisTCheck();return false;\">" + CBprint + " RICHIAMI ATTIVI</a>";
 						
 					}
 				}
@@ -4413,7 +4414,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 		{
 		if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
 			{
-			alert("DEVI ESSERE IN PAUSA PER EFFETTUARE UNA CHIAMATA MANUALE QUANDO SEI IN MODALITA` AUTODIAL");
+			alert("DEVI ESSERE IN PAUSA PER EFFETTUARE UNA CHIAMATA MANUALE QUANDO SEI IN MODALITà AUTODIAL");
 			}
 		else
 			{
@@ -4582,7 +4583,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (alt_dial_status_display=='0')
 							{
 					//		alert(document.getElementById("MainStatuSSpan").innerHTML);
-							document.getElementById("MainStatuSSpan").innerHTML = " In Chiamata: " + status_display_number + " UID: " + CIDcheck + " &nbsp; In attesa del Ring... " + MD_ring_secondS + " secondi";
+							document.getElementById("MainStatuSSpan").innerHTML = " In Chiamata: " + status_display_number + " UID: " + CIDcheck + " &nbsp; In attesa dello squillo... " + MD_ring_secondS + " secondi";
 					//		alert("channel not found yet:\n" + campaign);
 							}
 						}
@@ -4615,7 +4616,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 								XD_live_call_secondS = 0;
 								MD_channel_look=0;
 
-								document.getElementById("MainStatuSSpan").innerHTML = " Chiamata la terza parte: " + document.vicidial_form.xfernumber.value + " UID: " + CIDcheck;
+								document.getElementById("MainStatuSSpan").innerHTML = " Terzo Numero Chiamato: " + document.vicidial_form.xfernumber.value + " UID: " + CIDcheck;
 
 								document.getElementById("Leave3WayCall").innerHTML ="<a href=\"#\" onclick=\"leave_3way_call('FIRST');return false;\"><IMG SRC=\"../agc/images/vdc_XB_leave3waycall.gif\" border=0 alt=\"LASCIA LA CONFERENZA A 3\" style=\"vertical-align:middle\"></a>";
 
@@ -4684,7 +4685,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 								if (quick_transfer_button == 'IN_GROUP')
 									{
-									document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"QUICK TRANSFER\"></a>";
+									document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"TRASFERIMENTO VELOCE\"></a>";
 									}
 								if (prepopulate_transfer_preset_enabled > 0)
 									{
@@ -4701,7 +4702,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 									}
 								if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'PRESET_5') )
 									{
-									document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"QUICK TRANSFER\"></a>";
+									document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"TRASFERIMENTO VELOCE\"></a>";
 
 									if (quick_transfer_button == 'PRESET_1')
 										{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber;}
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pausa \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Riprendi\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Chiama il prossimo numero\">";
 			}
@@ -5143,13 +5149,13 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			reselect_preview_dial = 1;
 			var man_preview = 'YES';
-			var man_status = "Anteprima del contatto, quindi <a href=\"#\" onclick=\"ManualDialOnly()\"><font class=\"preview_text\"> CHIAMA LEAD</font></a> or <a href=\"#\" onclick=\"ManualDialSkip()\"><font class=\"preview_text\">SKIP LEAD</font></a>"; 
+			var man_status = "Anteprima del contatto, quindi <a href=\"#\" onclick=\"ManualDialOnly()\"><font class=\"preview_text\"> CHIAMA CLIENTE</font></a> or <a href=\"#\" onclick=\"ManualDialSkip()\"><font class=\"preview_text\">SALTA CLIENTE</font></a>"; 
 			}
 		else
 			{
 			reselect_preview_dial = 0;
 			var man_preview = 'NO';
-			var man_status = "In attesa del Ring..."; 
+			var man_status = "In attesa dello squillo..."; 
 			}
 
 		var xmlhttp=false;
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5215,7 +5221,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (MDnextCID.match(regMDFvarDNC))
 							{alert("This phone number is in the DNC list:\n" + mdnPhonENumbeR);   alert_displayed=1;}
 						if (MDnextCID.match(regMDFvarCAMP))
-							{alert("Questo numero di telefono non si trova nella campagna di elenchi:\n" + mdnPhonENumbeR);   alert_displayed=1;}
+							{alert("Questo numero di telefono non è presente nell`elenco delle campagne:\n" + mdnPhonENumbeR);   alert_displayed=1;}
 						if (alert_displayed==0)						
 							{alert("Errore non specificato:\n" + mdnPhonENumbeR + "|" + MDnextCID);   alert_displayed=1;}
 
@@ -5732,7 +5738,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						MDSnextCID = MDSnextResponse_array[0];
 						if (MDSnextCID == "LEAD NOT REVERTED")
 							{
-							alert("Il contatto non e` ritornato, c`e` un errore:\n" + MDSnextResponse);
+							alert("Il contatto non è ritornato, c`è un errore:\n" + MDSnextResponse);
 							}
 						else
 							{
@@ -5836,24 +5842,24 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 				}
 			}
 		if (dialed_label == 'ALT')
-			{document.getElementById("CusTInfOSpaN").innerHTML = " <B> ALT CHIAMA NUMERO: ALT </B>";}
+			{document.getElementById("CusTInfOSpaN").innerHTML = " <B> NUMERO ALTERNATIVO: ALT </B>";}
 		if (dialed_label == 'ADDR3')
-			{document.getElementById("CusTInfOSpaN").innerHTML = " <B> ALT CHIAMA NUMERO: INDIRIZZO3 </B>";}
+			{document.getElementById("CusTInfOSpaN").innerHTML = " <B> NUMERO ALTERNATIVO: INDIRIZZO3 </B>";}
 		var REGalt_dial = new RegExp("X","g");
 		if (dialed_label.match(REGalt_dial))
 			{
-			document.getElementById("CusTInfOSpaN").innerHTML = " <B> ALT CHIAMA NUMERO: " + dialed_label + "</B>";
+			document.getElementById("CusTInfOSpaN").innerHTML = " <B> NUMERO ALTERNATIVO: " + dialed_label + "</B>";
 			document.getElementById("EAcommentsBoxA").innerHTML = "<b>Codice e Numero di telefono: </b>" + EAphone_code + " " + EAphone_number;
 
 			var EAactive_link = '';
 			if (EAalt_phone_active == 'Y') 
-				{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">Cambia il numero di telefono a INACTIVE</a>";}
+				{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">Cambia il numero di telefono a INATTIVO</a>";}
 			else
-				{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">Cambia il numero di telefono per ATTIVO</a>";}
+				{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">Cambia il numero di telefono ad ATTIVO</a>";}
 
-			document.getElementById("EAcommentsBoxB").innerHTML = "<b>Attivo:</b>" + EAalt_phone_active + "<BR>" + EAactive_link;
-			document.getElementById("EAcommentsBoxC").innerHTML = "<b>Alt Conte:</b>" + EAalt_phone_count;
-			document.getElementById("EAcommentsBoxD").innerHTML = "<b>Note:</b><br>" + EAalt_phone_notes;
+			document.getElementById("EAcommentsBoxB").innerHTML = "<b>Attivo: </b>" + EAalt_phone_active + "<BR>" + EAactive_link;
+			document.getElementById("EAcommentsBoxC").innerHTML = "<b>Conteggio Num Alt: </b>" + EAalt_phone_count;
+			document.getElementById("EAcommentsBoxD").innerHTML = "<b>Note: </b><br>" + EAalt_phone_notes;
 			showDiv('EAcommentsBox');
 			}
 
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -5907,7 +5913,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 					MDnextCID =	MDOnextResponse_array[0];
 					if (MDnextCID == " CHIAMATA NOT PLACED")
 						{
-						alert("chiamata non effettuata, c`e` un errore:\n" + MDOnextResponse);
+						alert("chiamata non effettuata, c`è un errore:\n" + MDOnextResponse);
 						}
 					else
 						{
@@ -5920,7 +5926,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 						if (alt_dial_status_display=='0')
 							{
-							document.getElementById("MainStatuSSpan").innerHTML = " In Chiamata: " + status_display_number + " UID: " + MDnextCID + " &nbsp; In attesa del Ring...";
+							document.getElementById("MainStatuSSpan").innerHTML = " In Chiamata: " + status_display_number + " UID: " + MDnextCID + " &nbsp; In attesa dello squillo...";
 							
 							document.getElementById("HangupControl").innerHTML = "<a href=\"#\" onclick=\"dialedcall_send_hangup();\"><IMG SRC=\"../agc/images/vdc_LB_hangupcustomer.gif\" border=0 alt=\"Riaggancia il cliente\"></a>";
 							}
@@ -6253,11 +6259,11 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 		var EAactive_link = '';
 		if (APCactive == 'Y') 
-			{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">Cambia il numero di telefono a INACTIVE</a>";}
+			{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">Cambia il numero di telefono a INATTIVO</a>";}
 		else
-			{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">Cambia il numero di telefono per ATTIVO</a>";}
+			{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">Cambia il numero di telefono ad ATTIVO</a>";}
 
-		document.getElementById("EAcommentsBoxB").innerHTML = "<b>Attivo:</b>" + EAalt_phone_active + "<BR>" + EAactive_link;
+		document.getElementById("EAcommentsBoxB").innerHTML = "<b>Attivo: </b>" + EAalt_phone_active + "<BR>" + EAactive_link;
 
 		var xmlhttp=false;
 		/*@cc_on @*/
@@ -6517,24 +6523,24 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 								showDiv('CBcommentsBox');
 								}
 							if (dialed_label == 'ALT')
-								{document.getElementById("CusTInfOSpaN").innerHTML = " <B> ALT CHIAMA NUMERO: ALT </B>";}
+								{document.getElementById("CusTInfOSpaN").innerHTML = " <B> NUMERO ALTERNATIVO: ALT </B>";}
 							if (dialed_label == 'ADDR3')
-								{document.getElementById("CusTInfOSpaN").innerHTML = " <B> ALT CHIAMA NUMERO: INDIRIZZO3 </B>";}
+								{document.getElementById("CusTInfOSpaN").innerHTML = " <B> NUMERO ALTERNATIVO: INDIRIZZO3 </B>";}
 							var REGalt_dial = new RegExp("X","g");
 							if (dialed_label.match(REGalt_dial))
 								{
-								document.getElementById("CusTInfOSpaN").innerHTML = " <B> ALT CHIAMA NUMERO: " + dialed_label + "</B>";
+								document.getElementById("CusTInfOSpaN").innerHTML = " <B> NUMERO ALTERNATIVO: " + dialed_label + "</B>";
 								document.getElementById("EAcommentsBoxA").innerHTML = "<b>Codice e Numero di telefono: </b>" + EAphone_code + " " + EAphone_number;
 
 								var EAactive_link = '';
 								if (EAalt_phone_active == 'Y') 
-									{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">Cambia il numero di telefono a INACTIVE</a>";}
+									{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','N');\">Cambia il numero di telefono a INATTIVO</a>";}
 								else
-									{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">Cambia il numero di telefono per ATTIVO</a>";}
+									{EAactive_link = "<a href=\"#\" onclick=\"alt_phone_change('" + EAphone_number + "','" + EAalt_phone_count + "','" + document.vicidial_form.lead_id.value + "','Y');\">Cambia il numero di telefono ad ATTIVO</a>";}
 
-								document.getElementById("EAcommentsBoxB").innerHTML = "<b>Attivo:</b>" + EAalt_phone_active + "<BR>" + EAactive_link;
-								document.getElementById("EAcommentsBoxC").innerHTML = "<b>Alt Conte:</b>" + EAalt_phone_count;
-								document.getElementById("EAcommentsBoxD").innerHTML = "<b>Note:</b>" + EAalt_phone_notes;
+								document.getElementById("EAcommentsBoxB").innerHTML = "<b>Attivo: </b>" + EAalt_phone_active + "<BR>" + EAactive_link;
+								document.getElementById("EAcommentsBoxC").innerHTML = "<b>Conteggio Num Alt: </b>" + EAalt_phone_count;
+								document.getElementById("EAcommentsBoxD").innerHTML = "<b>Note: </b>" + EAalt_phone_notes;
 								showDiv('EAcommentsBox');
 								}
 
@@ -6567,7 +6573,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 		
 							if (quick_transfer_button == 'IN_GROUP')
 								{
-								document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"QUICK TRANSFER\"></a>";
+								document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"TRASFERIMENTO VELOCE\"></a>";
 								}
 							if (prepopulate_transfer_preset_enabled > 0)
 								{
@@ -6584,7 +6590,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 								}
 							if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'PRESET_5') )
 								{
-								document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"QUICK TRANSFER\"></a>";
+								document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"TRASFERIMENTO VELOCE\"></a>";
 
 								if (quick_transfer_button == 'PRESET_1')
 									{document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber;}
@@ -7458,7 +7464,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			document.getElementById("VolumeDownSpan").innerHTML = "<IMG SRC=\"../agc/images/vdc_volume_down_off.gif\" Border=0>";
 
 			if (quick_transfer_button_enabled > 0)
-				{document.getElementById("QuickXfer").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_quickxfer_OFF.gif\" border=0 alt=\"QUICK TRANSFER\">";}
+				{document.getElementById("QuickXfer").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_quickxfer_OFF.gif\" border=0 alt=\"TRASFERIMENTO VELOCE\">";}
 
 			if (call_requeue_button > 0)
 				{
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -7806,7 +7812,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 		{
 		if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
 			{
-			alert("DEVI ESSERE IN PAUSA PER INSERIRE UN CODICE PAUSA IN MODALITA` AUTODIAL");
+			alert("DEVI ESSERE IN PAUSA PER INSERIRE UN CODICE PAUSA IN MODALITà AUTODIAL");
 			}
 		else
 			{
@@ -8021,13 +8027,13 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 					manual_dial_finished();
 					}
 				document.getElementById("GENDERhideFORieALT").innerHTML = '';
-				document.getElementById("GENDERhideFORie").innerHTML = '<select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Undefined</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select>';
+				document.getElementById("GENDERhideFORie").innerHTML = '<select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Non Definito</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select>';
 				hideDiv('DispoSelectBox');
 				hideDiv('DispoButtonHideA');
 				hideDiv('DispoButtonHideB');
 				hideDiv('DispoButtonHideC');
 				document.getElementById("DispoSelectBox").style.top = 1;
-				document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\"> minimizza </a>";
+				document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\"> riduci </a>";
 				document.getElementById("DispoSelectHAspan").innerHTML = "<a href=\"#\" onclick=\"DispoHanguPAgaiN()\">Aggancia di nuovo</a>";
 
 				CBcommentsBoxhide();
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -8324,7 +8329,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 		else
 			{
 			VU_agent_choose_ingroups_DV = "MGRLOCK";
-			var live_CSC_HTML = "Managerhas selected groups for you<BR>";
+			var live_CSC_HTML = "Manager has selected groups for you<BR>";
 			document.vicidial_form.CloserSelectList.value = '';
 			document.getElementById("CloserSelectContent").innerHTML = live_CSC_HTML;
 			}
@@ -8477,7 +8482,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{
 				agent_select_territories = "MGRLOCK";
-				var live_TERR_HTML = "Managerhas selected territories for you<BR>";
+				var live_TERR_HTML = "Manager has selected territories for you<BR>";
 				document.vicidial_form.TerritorySelectList.value = '';
 				document.getElementById("TerritorySelectContent").innerHTML = live_TERR_HTML;
 				}
@@ -8626,12 +8631,12 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function LogouT(tempreason)
 		{
 		if (MD_channel_look==1)
-			{alert("Non puoi disconnetterti durante un tentativo di chiamata. \nAttende 50 secondi prima di fallire se non c`e` risposta");}
+			{alert("Non puoi disconnetterti durante un tentativo di chiamata. \nAttende 50 secondi prima di fallire se non c`è risposta");}
 		else
 			{
 			if (VD_live_customer_call==1)
 				{
-				alert("LA CHIAMATA IN CORSO E' ANCORA ATTIVA! Riaggancia e quindi puoi disconnetterti.\n" + VD_live_customer_call);
+				alert("LA CHIAMATA IN CORSO E` ANCORA ATTIVA! Riaggancia e quindi puoi disconnetterti.\n" + VD_live_customer_call);
 				}
 			else
 				{
@@ -8674,7 +8679,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 				showDiv('LogouTBox');
 				var logout_content='';
 				if (tempreason=='SHIFT')
-					{logout_content='Il tuo Shift è finita o è cambiato, è stato disconnesso dal tuo sessione<BR><BR>';}
+					{logout_content='Il tuo turno è finito o è cambiato, sei stato disconnesso dalla tua sessione<BR><BR>';}
 
 				document.getElementById("LogouTBoxLink").innerHTML = logout_content + "<a href=\"" + agcPAGE + "?relogin=YES&session_epoch=" + epoch_sec + "&session_id=" + session_id + "&session_name=" + session_name + "&VD_login=" + user + "&VD_campaign=" + campaign + "&phone_login=" + original_phone_login + "&phone_pass=" + phone_pass + "&VD_pass=" + pass + "\">FAI CLICK QUI PER AUTENTICARTI DI NUOVO</a>\n";
 
@@ -9257,7 +9262,7 @@ function phone_number_format(formatphone) {
 			{
 			if ( (AutoDialWaiting == 1) || (VD_live_customer_call==1) || (alt_dial_active==1) )
 				{
-				alert("DEVI ESSERE IN PAUSA PER CHIAMATE GRAB IN CODA");
+				alert("DEVI ESSERE IN PAUSA PER RECUPERARE LE CHIAMATE IN CODA");
 				}
 			else
 				{
@@ -9479,7 +9484,7 @@ function phone_number_format(formatphone) {
 	function DispoMaximize()
 		{
 		document.getElementById("DispoSelectBox").style.top = 1;
-		document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\"> minimizza </a>";
+		document.getElementById("DispoSelectMaxMin").innerHTML = "<a href=\"#\" onclick=\"DispoMinimize()\"> riduci </a>";
 		hideDiv('DispoButtonHideA');
 		hideDiv('DispoButtonHideB');
 		hideDiv('DispoButtonHideC');
@@ -9498,7 +9503,7 @@ function phone_number_format(formatphone) {
 			{
 			if (manager_ingroups_set > 0)
 				{
-				alert("Manager" + external_igb_set_name + " ha selezionato il vostro in-selezioni per il gruppo");
+				alert("Manager " + external_igb_set_name + " ha selezionato le tue scelte per i gruppi inbound");
 				}
 			else
 				{
@@ -9674,7 +9679,7 @@ else
 			{
 			if ( (timer_action_message.length > 0) || (timer_action == 'MESSAGE_ONLY') )
 				{
-				document.getElementById("TimerContentSpan").innerHTML = "<b>TIMER NOTIFICA: " + timer_action_seconds + " secondi<BR><BR>" + timer_action_message + "</b>";
+				document.getElementById("TimerContentSpan").innerHTML = "<b>NOTIFICA TIMER: " + timer_action_seconds + " secondi<BR><BR>" + timer_action_message + "</b>";
 
 				showDiv('TimerSpan');
 				}
@@ -9801,7 +9806,7 @@ else
 			document.getElementById("sessionIDspan").innerHTML = session_id;
 			if ( (LIVE_campaign_recording == 'NEVER') || (LIVE_campaign_recording == 'ALLFORCE') )
 				{
-				document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Start Registrazione\">";
+				document.getElementById("RecorDControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_startrecording_OFF.gif\" border=0 alt=\"Inizia Registrazione\">";
 				}
 			if (INgroupCOUNT > 0)
 				{
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Utentes&action=Authenticate&return_module=Utentes&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Utentes&action=Authenticate&return_module=Utentes&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 
@@ -9882,7 +9887,7 @@ else
 					}
 				CustomerData_update();
 				document.getElementById("GENDERhideFORie").innerHTML = '';
-				document.getElementById("GENDERhideFORieALT").innerHTML = '<select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Undefined</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select>';
+				document.getElementById("GENDERhideFORieALT").innerHTML = '<select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Non Definito</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select>';
 				showDiv('DispoSelectBox');
 				DispoSelectContent_create('','ReSET');
 				WaitingForNextStep=1;
@@ -10295,7 +10300,7 @@ else
 			document.getElementById(divvar).innerHTML = '';
 			if (divvar == 'DiaLLeaDPrevieW')
 				{
-				var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> LEAD PREVIEW<BR></font>";
+				var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> ANTEPRIMA CLIENTE<BR></font>";
 				document.getElementById("DiaLLeaDPrevieWHide").innerHTML = buildDivHTML;
 				}
 			if (divvar == 'DiaLDiaLAltPhonE')
@@ -10315,7 +10320,7 @@ else
 			if (divvar == 'DiaLLeaDPrevieW')
 				{
 				document.getElementById("DiaLLeaDPrevieWHide").innerHTML = '';
-				var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> LEAD PREVIEW<BR></font>";
+				var buildDivHTML = "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> ANTEPRIMA CLIENTE<BR></font>";
 				document.getElementById(divvar).innerHTML = buildDivHTML;
 				if (reselect_preview_dial==1)
 					{document.vicidial_form.LeadPreview.checked=true}
@@ -10382,7 +10387,7 @@ else
 				showDiv('TransferMain');
 				document.getElementById("XferControl").innerHTML = "<a href=\"#\" onclick=\"ShoWTransferMain('OFF','YES');\"><IMG SRC=\"../agc/images/vdc_LB_transferconf.gif\" border=0 alt=\"Trasferimento - Conferenza\"></a>";
 				if (quick_transfer_button_enabled > 0)
-					{document.getElementById("QuickXfer").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_quickxfer_OFF.gif\" border=0 alt=\"QUICK TRANSFER\">";}
+					{document.getElementById("QuickXfer").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_quickxfer_OFF.gif\" border=0 alt=\"TRASFERIMENTO VELOCE\">";}
 				}
 			else
 				{
@@ -10394,11 +10399,11 @@ else
 
 					if (quick_transfer_button == 'IN_GROUP')
 						{
-						document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"QUICK TRANSFER\"></a>";
+						document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRLOCAL','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"TRASFERIMENTO VELOCE\"></a>";
 						}
 					if ( (quick_transfer_button == 'PRESET_1') || (quick_transfer_button == 'PRESET_2') || (quick_transfer_button == 'PRESET_3') || (quick_transfer_button == 'PRESET_4') || (quick_transfer_button == 'PRESET_5') )
 						{
-						document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"QUICK TRANSFER\"></a>";
+						document.getElementById("QuickXfer").innerHTML = "<a href=\"#\" onclick=\"mainxfer_send_redirect('XfeRBLIND','" + lastcustchannel + "','" + lastcustserverip + "');return false;\"><IMG SRC=\"../agc/images/vdc_LB_quickxfer.gif\" border=0 alt=\"TRASFERIMENTO VELOCE\"></a>";
 						}
 					}
 				}
@@ -10494,7 +10499,7 @@ else
 		var genderValue =  document.getElementById('gender_list').options[genderIndex].value;
 		if (genderValue == 'M') {var gIndex = 1;}
 		if (genderValue == 'F') {var gIndex = 2;}
-		document.getElementById("GENDERhideFORieALT").innerHTML = '<select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Undefined</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select>';
+		document.getElementById("GENDERhideFORieALT").innerHTML = '<select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Non Definito</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select>';
 		document.getElementById("GENDERhideFORie").innerHTML = '';
 		document.getElementById("gender_list").selectedIndex = gIndex;
 		}
@@ -10506,7 +10511,7 @@ else
 		var genderValue =  document.getElementById('gender_list').options[genderIndex].value;
 		if (genderValue == 'M') {var gIndex = 1;}
 		if (genderValue == 'F') {var gIndex = 2;}
-		document.getElementById("GENDERhideFORie").innerHTML = '<select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Undefined</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select>';
+		document.getElementById("GENDERhideFORie").innerHTML = '<select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Non Definito</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select>';
 		document.getElementById("GENDERhideFORieALT").innerHTML = '';
 		document.getElementById("gender_list").selectedIndex = gIndex;
 		}
@@ -10585,7 +10590,7 @@ echo "</head>\n";
 </font></span>
 
 <span style="position:absolute;left:300px;top:<?php echo $CBheight ?>px;z-index:13;" id="CallbacksButtons"><font class="body_text">
-<span id="CBstatusSpan">X CHIAMATABACK ATTIVE</span> <BR>
+<span id="CBstatusSpan">X RICHIAMI ATTIVI</span> <BR>
 </font></span>
 
 <span style="position:absolute;left:500px;top:<?php echo $CBheight ?>px;z-index:14;" id="PauseCodeButtons"><font class="body_text">
@@ -10610,7 +10615,7 @@ echo "</head>\n";
 </font></span>
 
 <span style="position:absolute;left:0px;top:0px;z-index:51;" id="CallBacKsLisTBox">
-    <table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> RICHIAMI PER L`OPERATORE <?php echo $VD_login ?>:<BR>Selezionare una callback per chiamare il cliente ora. Una volta fatto click, il record sara` rimosso dalla lista.
+    <table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> RICHIAMI PER L`OPERATORE <?php echo $VD_login ?>:<BR>Selezionare un richiamo per chiamare il cliente ora. Una volta fatto click, il record sarà rimosso dalla lista.
 	<BR>
 	<div class="scroll_callback" id="CallBacKsLisT"></div>
 	<BR> &nbsp; 
@@ -10626,7 +10631,7 @@ echo "</head>\n";
 	<?php 
 	if (eregi("X",$dial_prefix))
 		{
-		echo "Nota: prefisso di chiamata $dial_prefix sara` aggiunto all`inizio di questo numero<BR>\n";
+		echo "Nota: prefisso di chiamata $dial_prefix sarà aggiunto all`inizio di questo numero<BR>\n";
 		}
 	?>
 	Nota: tutti i nuovi contatti chiamati manualmente andranno nella lista <?php echo $manual_dial_list_id ?><BR><BR>
@@ -10640,7 +10645,7 @@ echo "</head>\n";
 	</td>
 	</tr><tr>
 	<td align=right><font class="body_text"> Cerca Contatti esistenti: </td>
-	<td align=left><font class="body_text"><input type=checkbox name=LeadLookuP size=1 value="0">&nbsp; (Questa opzione tentera` di trovare il numero di telefono nel sistema prima di inserire un nuovo contatto)</td>
+	<td align=left><font class="body_text"><input type=checkbox name=LeadLookuP size=1 value="0">&nbsp; (Questa opzione tenterà di trovare il numero di telefono nel sistema prima di inserire un nuovo contatto)</td>
 	</tr><tr>
 
 	<td align=left colspan=2>
@@ -10650,13 +10655,13 @@ echo "</head>\n";
 	<BR><BR>If you want to dial a number and have it NOT be added as a new lead, enter in the exact dialstring that you want to call in the Chiamata automatica field below. To hangup this call you will have to open the CHIAMATAS IN THIS SESSION link at the bottom of the screen and hang it up by clicking su its channel link there.<BR> &nbsp; </td>
 	</tr><tr>
 	<td align=right><font class="body_text"> Chiamata automatica: </td>
-	<td align=left><font class="body_text"><input type=text size=24 maxlength=20 name=MDDiaLOverridE class="cust_form" value="">&nbsp; (solo digit per favore)
+	<td align=left><font class="body_text"><input type=text size=24 maxlength=20 name=MDDiaLOverridE class="cust_form" value="">&nbsp; (solo cifre per favore)
 	</td>
 	</tr></table>
 	<BR>
 	<a href="#" onclick="NeWManuaLDiaLCalLSubmiT('NOW');return false;">Chiama Ora</a>
 	 &nbsp;  &nbsp;  &nbsp;  &nbsp;  &nbsp;  &nbsp;  &nbsp;  &nbsp; 
-	<a href="#" onclick="NeWManuaLDiaLCalLSubmiT('PREVIEW');return false;">Anteprima invito</a>
+	<a href="#" onclick="NeWManuaLDiaLCalLSubmiT('PREVIEW');return false;">Anteprima Chiamata</a>
 	 &nbsp;  &nbsp;  &nbsp;  &nbsp;  &nbsp;  &nbsp;  &nbsp;  &nbsp; 
 	<a href="#" onclick="hideDiv('NeWManuaLDiaLBox');return false;">Torna Indietro</a>
 	</TD></TR></TABLE>
@@ -10770,10 +10775,10 @@ if ($view_calls_in_queue > 0)
 
 
 <span style="position:absolute;left:<?php echo $SBwidth ?>px;top:0px;height:500;overflow:scroll;z-index:25;background-color:<?php echo $SIDEBAR_COLOR ?>;" id="AgentViewSpan"><TABLE CELLPADDING=0 CELLSPACING=0 Border=0><TR><TD width=5 ROWSPAN=2>&nbsp;</TD><TD ALIGN=CENTER><font class="body_text">
-Altri agenti Stato: &nbsp; </font></TD></TR><TR><TD ALIGN=CENTER><span id="AgentViewStato">&nbsp;</span></TD></TR></TABLE></span>
+Stato Altri Operatori: &nbsp; </font></TD></TR><TR><TD ALIGN=CENTER><span id="AgentViewStato">&nbsp;</span></TD></TR></TABLE></span>
 
 <span style="position:absolute;left:60px;top:<?php echo $BPheight ?>px;width:400;height:500;overflow:scroll;z-index:33;background-color:<?php echo $SIDEBAR_COLOR ?>;" id="AgentXferViewSpan"><CENTER><font class="body_text">
-Agenti di trasferimento disponibili: <span id="AgentXferViewSelect"></span></CENTER></font></span>
+Trasferimento Operatori Disponibili: <span id="AgentXferViewSelect"></span></CENTER></font></span>
 
 <span style="position:absolute;left:<?php echo $SCwidth ?>px;top:<?php echo $SLheight ?>px;z-index:27;" id="AgentViewLinkSpan"><TABLE CELLPADDING=0 CELLSPACING=0 Border=0 WIDTH=91><TR><TD ALIGN=RIGHT><font class="body_small"><span id="AgentViewLink"><a href="#" onclick="AgentsViewOpen('AgentViewSpan','open');return false;">Agents View +</a></span></font></TD></TR></TABLE></span>
 
@@ -10800,7 +10805,7 @@ if ($agent_display_dialable_leads > 0)
 <span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:35;" id="HotKeyEntriesBox">
     <table border=0 bgcolor="#FFDD99" width=<?php echo $HCwidth ?> height=70>
 	<TR bgcolor="#FFEEBB"><TD width=200><font class="sh_text"> Tasti Funzione per Esiti: </font></td><td colspan=2>
-	<font class="body_small">Se attivo, premi il tasto corrispondente all`esito desiderato e la chiamata sara` riagganciata automaticamente:</font></td></tr><tr>
+	<font class="body_small">Se attivo, premi il tasto corrispondente all`esito desiderato e la chiamata sarà riagganciata automaticamente:</font></td></tr><tr>
 	<TD width=200><font class="sk_text">
 	<span id="HotKeyBoxA"><?php echo $HKboxA ?></span>
 	</font></TD>
@@ -10833,8 +10838,8 @@ if ($agent_display_dialable_leads > 0)
 <span style="position:absolute;left:5px;top:<?php echo $HTheight ?>px;z-index:37;" id="EAcommentsBox">
     <table border=0 bgcolor="#FFFFCC" width=<?php echo $HCwidth ?> height=70>
 	<TR bgcolor="#FFFF66">
-	<TD align=left><font class="sh_text"> Estensione Alt Telefono informazioni:</font></td>
-	<TD align=right><font class="sk_text"> <a href="#" onclick="EAcommentsBoxhide('YES');return false;"> minimizza </a> </font></td>
+	<TD align=left><font class="sh_text"> Informazioni Estese Numero Alternativo: </font></td>
+	<TD align=right><font class="sk_text"> <a href="#" onclick="EAcommentsBoxhide('YES');return false;"> riduci </a> </font></td>
 	</tr><tr>
 	<TD VALIGN=top><font class="sk_text">
 	<span id="EAcommentsBoxC"></span><BR>
@@ -10855,7 +10860,7 @@ if ($agent_display_dialable_leads > 0)
 </span>
 
 <span style="position:absolute;left:0px;top:12px;z-index:39;" id="NoneInSessionBox">
-    <table border=1 bgcolor="#CCFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center> Non c'è nessuno nella tua sessione: <span id="NoneInSessionID"></span><BR>
+    <table border=1 bgcolor="#CCFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center> Non c`è nessuno nella tua sessione: <span id="NoneInSessionID"></span><BR>
 	<a href="#" onclick="NoneInSessionOK();return false;">Torna Indietro</a>
 	<BR><BR>
 	<a href="#" onclick="NoneInSessionCalL();return false;">Chiama l`operatore di nuovo</a>
@@ -10871,7 +10876,7 @@ if ($agent_display_dialable_leads > 0)
 </span>
 
 <span style="position:absolute;left:0px;top:0px;z-index:41;" id="WrapupBox">
-    <table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=550><TR><TD align=center> Call Wrapup: <span id="WrapupTimer"></span> secondi di riposo restanti<BR><BR>
+    <table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=550><TR><TD align=center> Riposo prima della prossima chiamata: <span id="WrapupTimer"></span> secondi di riposo restanti<BR><BR>
 	<span id="WrapupMessage"><?php echo $wrapup_message ?></span>
 	<BR><BR>
 	<a href="#" onclick="WrapupFinish();return false;">Termina riposo e continua</a>
@@ -10881,17 +10886,17 @@ if ($agent_display_dialable_leads > 0)
 <span style="position:absolute;left:200px;top:150px;z-index:42;" id="TimerSpan">
     <table border=1 bgcolor="#CCFFCC" width=400 height=200><TR><TD align=center>
 	<BR><span id="TimerContentSpan"></span><BR><BR>
-	<a href="#" onclick="hideDiv('TimerSpan');return false;">Chiudi Message</a>
+	<a href="#" onclick="hideDiv('TimerSpan');return false;">Chiudi Messaggio</a>
 	</TD></TR></TABLE>
 </span>
 
 <span style="position:absolute;left:0px;top:0px;z-index:43;" id="AgenTDisablEBoX">
-    <table border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center>La tua sessione e` stata disabilitata<BR><a href="#" onclick="LogouT('DISABLED');return false;">LOGOUT</a><BR><BR><a href="#" onclick="hideDiv('AgenTDisablEBoX');return false;">Torna Indietro</a>
+    <table border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center>La tua sessione è stata disabilitata<BR><a href="#" onclick="LogouT('DISABLED');return false;">LOGOUT</a><BR><BR><a href="#" onclick="hideDiv('AgenTDisablEBoX');return false;">Torna Indietro</a>
 </TD></TR></TABLE>
 </span>
 
 <span style="position:absolute;left:0px;top:0px;z-index:44;" id="SysteMDisablEBoX">
-    <table border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center>Cè un problema di sincronizzazione con il tempo il vostro sistema, si prega di informare lamministratore di sistema<BR><BR><BR><a href="#" onclick="hideDiv('SysteMDisablEBoX');return false;">Torna Indietro</a>
+    <table border=1 bgcolor="#FFFFFF" width=<?php echo $CAwidth ?> height=500><TR><TD align=center>C`è un problema di sincronizzazione con il sistema, si prega di informare l`amministratore di sistema<BR><BR><BR><a href="#" onclick="hideDiv('SysteMDisablEBoX');return false;">Torna Indietro</a>
 </TD></TR></TABLE>
 </span>
 
@@ -10912,7 +10917,7 @@ if ($agent_display_dialable_leads > 0)
 </span>
 
 <span style="position:absolute;left:0px;top:0px;z-index:49;" id="DispoSelectBox">
-    <table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> ESITO CHIAMATA :<span id="DispoSelectPhonE"></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectHAspan"><a href="#" onclick="DispoHanguPAgaiN()">Aggancia di nuovo</a></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectMaxMin"><a href="#" onclick="DispoMinimize()"> minimizza </a></span><BR>
+    <table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> ESITO CHIAMATA :<span id="DispoSelectPhonE"></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectHAspan"><a href="#" onclick="DispoHanguPAgaiN()">Aggancia di nuovo</a></span> &nbsp; &nbsp; &nbsp; <span id="DispoSelectMaxMin"><a href="#" onclick="DispoMinimize()"> riduci </a></span><BR>
 	<span id="DispoSelectContent"> Selezione Esito di fine chiamata </span>
 	<input type=hidden name=DispoSelection><BR>
 	<input type=checkbox name=DispoSelectStop size=1 value="0"> PAUSA OPERATORE <BR>
@@ -10934,7 +10939,7 @@ if ($agent_display_dialable_leads > 0)
 
 <span style="position:absolute;left:0px;top:0px;z-index:65;" id="GroupAliasSelectBox">
     <table border=1 bgcolor="#CCFFCC" width=<?php echo $CAwidth ?> height=460><TR><TD align=center VALIGN=top> SCEGLI UN GRUPPO ALIAS :<BR>
-	<span id="GroupAliasSelectContent"> Gruppo Alias selezione </span>
+	<span id="GroupAliasSelectContent"> Selezione Gruppo Alias </span>
 	<input type=hidden name=GroupAliasSelection>
 	<BR><BR> &nbsp; 
 	</TD></TR></TABLE>
@@ -10986,7 +10991,7 @@ if ($agent_display_dialable_leads > 0)
 	</select> &nbsp;<BR>
 	<?php
 	if ($agentonly_callbacks)
-		{echo "<input type=checkbox name=CallBackOnlyMe id=CallBackOnlyMe size=1 value=\"0\"> CHIAMATABACK PERSONALE (nessun altro potra` richiamarlo) <BR>";}
+		{echo "<input type=checkbox name=CallBackOnlyMe id=CallBackOnlyMe size=1 value=\"0\"> RICHIAMO PERSONALE <BR>";}
 	?>
 	Note Richiamo: <input type=text name="CallBackCommenTsField" id="CallBackCommenTsField" size=50 maxlength=255><BR><BR>
 
@@ -11030,7 +11035,7 @@ if ($agent_display_dialable_leads > 0)
 	<span id="DiaLDiaLAltPhonEHide"> Canale</span>
 	<?php
 	if (!$agentonly_callbacks)
-		{echo "<input type=checkbox name=CallBackOnlyMe size=1 value=\"0\"> CHIAMATABACK PERSONALE (nessun altro potra` richiamarlo) <BR>";}
+		{echo "<input type=checkbox name=CallBackOnlyMe size=1 value=\"0\"> RICHIAMO PERSONALE <BR>";}
 	if ( ($outbound_autodial_active < 1) or ($disable_blended_checkbox > 0) or ($dial_method == 'INBOUND_MAN') )
 		{echo "<input type=checkbox name=CloserSelectBlended size=1 value=\"0\"> CHIAMATA MISTA<BR>";}
 	?>
@@ -11084,13 +11089,13 @@ else
 <tr><td width=150 align=left valign=top>
 <font class="body_text"><center>
 <span STYLE="background-color: #CCFFCC" id="DiaLControl"><a href="#" onclick="ManualDialNext('','','','','','0');"><IMG SRC="../agc/images/vdc_LB_dialnextnumber_OFF.gif" border=0 alt="Chiama il prossimo numero"></a></span><BR>
-<span id="DiaLLeaDPrevieW"><font class="preview_text"> <input type=checkbox name=LeadPreview size=1 value="0"> LEAD PREVIEW<BR></font></span>
+<span id="DiaLLeaDPrevieW"><font class="preview_text"> <input type=checkbox name=LeadPreview size=1 value="0"> ANTEPRIMA CLIENTE<BR></font></span>
 <span id="DiaLDiaLAltPhonE"><font class="preview_text"> <input type=checkbox name=DiaLAltPhonE size=1 value="0"> CHIAMA ALT NUM<BR></font></span>
 
 <!--
 <?php
 if ( ($manual_dial_preview) and ($auto_dial_level==0) )
-	{echo "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> LEAD PREVIEW<BR></font>";}
+	{echo "<font class=\"preview_text\"> <input type=checkbox name=LeadPreview size=1 value=\"0\"> ANTEPRIMA CLIENTE<BR></font>";}
 if ( ($alt_phone_dialing) and ($auto_dial_level==0) )
 	{echo "<font class=\"preview_text\"> <input type=checkbox name=DiaLAltPhonE size=1 value=\"0\"> CHIAMA ALT NUM<BR></font>";}
 
@@ -11102,7 +11107,7 @@ FILE REGISTRAZIONE:<BR>
 ID RECORD: <font class="body_small"><span id="RecorDID"></span></font><BR>
 <center>
 <!-- <a href=\"#\" onclick=\"conf_send_recording('MonitorConf','" + head_conf + "','');return false;\">Record</a> -->
-<span STYLE="background-color: <?php echo $MAIN_COLOR ?>" id="RecorDControl"><a href="#" onclick="conf_send_recording('MonitorConf',session_id,'');return false;"><IMG SRC="../agc/images/vdc_LB_startrecording.gif" border=0 alt="Start Registrazione"></a></span><BR>
+<span STYLE="background-color: <?php echo $MAIN_COLOR ?>" id="RecorDControl"><a href="#" onclick="conf_send_recording('MonitorConf',session_id,'');return false;"><IMG SRC="../agc/images/vdc_LB_startrecording.gif" border=0 alt="Inizia Registrazione"></a></span><BR>
 <span id="SpacerSpanA"><IMG SRC="../agc/images/blank.gif" width=145 height=16 border=0></span><BR>
 <span STYLE="background-color: #FFFFFF" id="WebFormSpan"><IMG SRC="../agc/images/vdc_LB_webform_OFF.gif" border=0 alt="Web Form"></span><BR>
 <?php
@@ -11168,7 +11173,7 @@ if ($call_requeue_button > 0)
 <td align=right><font class="body_text">Indirizzo3: </td>
 <td align=left colspan=3><font class="body_text"><input type=text size=45 name=address3 maxlength=100 class="cust_form" value=""></td>
 </tr><tr>
-<td align=right><font class="body_text"> Citta`: </td>
+<td align=right><font class="body_text"> Città: </td>
 <td align=left><font class="body_text"><input type=text size=20 name=city maxlength=50 class="cust_form" value=""></td>
 <td align=right><font class="body_text">Stato: </td>
 <td align=left><font class="body_text"><input type=text size=4 name=state maxlength=2 class="cust_form" value=""></td>
@@ -11180,7 +11185,7 @@ if ($call_requeue_button > 0)
 <td align=right><font class="body_text">Vendor ID: </td>
 <td align=left><font class="body_text"><input type=text size=15 name=vendor_lead_code maxlength=20 class="cust_form" value=""></td>
 <td align=right><font class="body_text">Sesso: </td>
-<td align=left><font class="body_text"><span id="GENDERhideFORie"><select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Undefined</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select></span></td>
+<td align=left><font class="body_text"><span id="GENDERhideFORie"><select size=1 name=gender_list class="cust_form" id=gender_list><option value="U">U - Non Definito</option><option value="M">M - Maschio</option><option value="F">F - Femmina</option></select></span></td>
 </tr><tr>
 <td align=right><font class="body_text"> Telefono: </td>
 <td align=left><font class="body_text">

LANG_www/agc_it/voicemail_check.php

@@ -62,7 +62,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Utentename/Password non validi: |$user|$pass|\n";
+    echo "Username/Password non validi: |$user|$pass|\n";
     exit;
 	}
   else
@@ -108,7 +108,7 @@ echo "<BODY BGCOLOR=white marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>
 	if (strlen($vmail_box)<1)
 	{
 	$channel_live=0;
-	echo "Casella Voicemail $vmail_box non e` valido\n";
+	echo "Casella Voicemail $vmail_box non è valido\n";
 	exit;
 	}
 	else

LANG_www/agc_nl/astguiclient.php

@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
 	{
 	header ("Content-type: text/html; charset=utf-8");
 
-	echo "<title>astGUIclient web client: Inloggen</title>\n";
+	echo "<title>astGUIclient web client: Login</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 	echo "<TABLE><TR><TD></TD>\n";

LANG_www/agc_nl/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_nl/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -743,7 +744,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		$phone_login=$row[0];
 		$phone_pass=$row[1];
 
-		echo "<title>Agent web client: Inloggen</title>\n";
+		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Tijdklok</A><BR>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeGebruiker;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pauze \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Doorgaan\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Bel Volgend Nummer\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Gebruikers&action=Authenticate&return_module=Gebruikers&return_action=Inloggen&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Gebruikers&action=Authenticate&return_module=Gebruikers&return_action=Inloggen&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_pl/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_pl/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeUżytkownik;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_pl.gif\" border=0 alt=\" Przerwa \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_pl.gif\" border=0 alt=\"Ponów\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Wybierz kolejny numer\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Użytkowniks&action=Authenticate&return_module=Użytkowniks&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Użytkowniks&action=Authenticate&return_module=Użytkowniks&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_pt/active_list_refresh.php

@@ -126,7 +126,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+    echo "Inválido Username/Senha: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_pt/astguiclient.php

@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
 	{
 	header ("Content-type: text/html; charset=utf-8");
 
-	echo "<title>web client astGUIclient: Início de uma sessão</title>\n";
+	echo "<title>web client astGUIclient: Login</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 	echo "<TABLE><TR><TD></TD>\n";

LANG_www/agc_pt/call_log_display.php

@@ -74,7 +74,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+    echo "Inválido Username/Senha: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_pt/conf_exten_check.php

@@ -137,7 +137,7 @@ $auth=$row[0];
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+    echo "Inválido Username/Senha: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_pt/inbound_popup.php

@@ -86,7 +86,7 @@ if ( (eregi("^Zap",$channel)) and (!eregi("-",$channel)) ) {$channel = "$channel
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+    echo "Inválido Username/Senha: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_pt/live_exten_check.php

@@ -75,7 +75,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+    echo "Inválido Username/Senha: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_pt/manager_send.php

@@ -239,7 +239,7 @@ $auth=$row[0];
 
 if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+    echo "Inválido Username/Senha: |$user|$pass|\n";
     exit;
 	}
 else

LANG_www/agc_pt/park_calls_display.php

@@ -65,7 +65,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) )
 	{
-    echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+    echo "Inválido Username/Senha: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_pt/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -485,7 +487,7 @@ else
 
 	if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 		{
-		echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+		echo "Inválido Username/Senha: |$user|$pass|\n";
 		exit;
 		}
 	else
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_pt/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -743,7 +744,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		$phone_login=$row[0];
 		$phone_pass=$row[1];
 
-		echo "<title>Agent web client: Início de uma sessão</title>\n";
+		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Timeclock</A><BR>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeUsuário;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pausa \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resumo\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Número Seguinte Do Seletor\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Usuários&action=Authenticate&return_module=Usuários&return_action=Início de uma sessão&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Usuários&action=Authenticate&return_module=Usuários&return_action=Início de uma sessão&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_pt/voicemail_check.php

@@ -62,7 +62,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Inválido Usuárioname/Senha: |$user|$pass|\n";
+    echo "Inválido Username/Senha: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_ru/active_list_refresh.php

@@ -126,7 +126,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+    echo "Недопустимо Username/Пароль: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_ru/astguiclient.php

@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
 	{
 	header ("Content-type: text/html; charset=utf-8");
 
-	echo "<title>web-клиент astGUIclient: Логин</title>\n";
+	echo "<title>web-клиент astGUIclient: Login</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 	echo "<TABLE><TR><TD></TD>\n";

LANG_www/agc_ru/call_log_display.php

@@ -74,7 +74,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+    echo "Недопустимо Username/Пароль: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_ru/conf_exten_check.php

@@ -137,7 +137,7 @@ $auth=$row[0];
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+    echo "Недопустимо Username/Пароль: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_ru/inbound_popup.php

@@ -86,7 +86,7 @@ if ( (eregi("^Zap",$channel)) and (!eregi("-",$channel)) ) {$channel = "$channel
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+    echo "Недопустимо Username/Пароль: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_ru/live_exten_check.php

@@ -75,7 +75,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+    echo "Недопустимо Username/Пароль: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_ru/manager_send.php

@@ -239,7 +239,7 @@ $auth=$row[0];
 
 if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+    echo "Недопустимо Username/Пароль: |$user|$pass|\n";
     exit;
 	}
 else

LANG_www/agc_ru/park_calls_display.php

@@ -65,7 +65,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) )
 	{
-    echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+    echo "Недопустимо Username/Пароль: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_ru/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -485,7 +487,7 @@ else
 
 	if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 		{
-		echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+		echo "Недопустимо Username/Пароль: |$user|$pass|\n";
 		exit;
 		}
 	else
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_ru/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -657,7 +658,7 @@ else
 
 if ($relogin == 'YES')
 {
-echo "<title>Agent web client: Re-Логин</title>\n";
+echo "<title>Agent web client: Re-Login</title>\n";
 echo "</head>\n";
 echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Timeclock</A><BR>\n";
@@ -670,7 +671,7 @@ echo "<INPUT TYPE=HIDDEN NAME=JS_browser_height VALUE=\"\">\n";
 echo "<INPUT TYPE=HIDDEN NAME=JS_browser_width VALUE=\"\">\n";
 echo "<BR><BR><BR><CENTER><TABLE WIDTH=460 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"$MAIN_COLOR\"><TR BGCOLOR=WHITE>";
 echo "<TD ALIGN=LEFT VALIGN=BOTTOM><IMG SRC=\"../agc/images/vdc_tab_vicidial.gif\" Border=0></TD>";
-echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Re-Логин </TD>";
+echo "<TD ALIGN=CENTER VALIGN=MIDDLE> Re-Login </TD>";
 echo "</TR>\n";
 echo "<TR><TD ALIGN=LEFT COLSPAN=2><font size=1> &nbsp; </TD></TR>\n";
 echo "<TR><TD ALIGN=RIGHT>Логин Телефона: </TD>";
@@ -743,7 +744,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		$phone_login=$row[0];
 		$phone_pass=$row[1];
 
-		echo "<title>Agent web client: Логин</title>\n";
+		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Timeclock</A><BR>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeПользователь;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Пауза \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Резюме\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Набрать следующий номер\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Пользовательs&action=Authenticate&return_module=Пользовательs&return_action=Логин&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Пользовательs&action=Authenticate&return_module=Пользовательs&return_action=Логин&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_ru/voicemail_check.php

@@ -62,7 +62,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "Недопустимо Пользовательname/Пароль: |$user|$pass|\n";
+    echo "Недопустимо Username/Пароль: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_sk/astguiclient.php

@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
 	{
 	header ("Content-type: text/html; charset=utf-8");
 
-	echo "<title>web klient astGUIclient: Prihlásiť</title>\n";
+	echo "<title>web klient astGUIclient: Login</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 	echo "<TABLE><TR><TD></TD>\n";

LANG_www/agc_sk/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_sk/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -743,7 +744,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		$phone_login=$row[0];
 		$phone_pass=$row[1];
 
-		echo "<title>Agent web client: Prihlásiť</title>\n";
+		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\">Timeclock</A><BR>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChangeUžívateľ;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pauza \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Pokračovať\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF.gif\" border=0 alt=\"Volať ďalšie číslo\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Užívateľs&action=Authenticate&return_module=Užívateľs&return_action=Prihlásiť&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=Užívateľs&action=Authenticate&return_module=Užívateľs&return_action=Prihlásiť&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_tw/active_list_refresh.php

@@ -126,7 +126,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "無效 使用者name/密碼: |$user|$pass|\n";
+    echo "無效 Username/密碼: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_tw/astguiclient.php

@@ -145,7 +145,7 @@ if( (strlen($user)<2) or (strlen($pass)<2) or (!$auth) or ($relogin == 'YES') )
 	{
 	header ("Content-type: text/html; charset=utf-8");
 
-	echo "<title>astGUIclient web client: 登入</title>\n";
+	echo "<title>astGUIclient web client: Login</title>\n";
 	echo "</head>\n";
 	echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0>\n";
 	echo "<TABLE><TR><TD></TD>\n";

LANG_www/agc_tw/call_log_display.php

@@ -74,7 +74,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "無效 使用者name/密碼: |$user|$pass|\n";
+    echo "無效 Username/密碼: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_tw/conf_exten_check.php

@@ -137,7 +137,7 @@ $auth=$row[0];
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "無效 使用者name/密碼: |$user|$pass|\n";
+    echo "無效 Username/密碼: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_tw/inbound_popup.php

@@ -86,7 +86,7 @@ if ( (eregi("^Zap",$channel)) and (!eregi("-",$channel)) ) {$channel = "$channel
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "無效 使用者name/密碼: |$user|$pass|\n";
+    echo "無效 Username/密碼: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_tw/live_exten_check.php

@@ -75,7 +75,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "無效 使用者name/密碼: |$user|$pass|\n";
+    echo "無效 Username/密碼: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_tw/manager_send.php

@@ -239,7 +239,7 @@ $auth=$row[0];
 
 if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "無效 使用者name/密碼: |$user|$pass|\n";
+    echo "無效 Username/密碼: |$user|$pass|\n";
     exit;
 	}
 else

LANG_www/agc_tw/park_calls_display.php

@@ -65,7 +65,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0) )
 	{
-    echo "無效 使用者name/密碼: |$user|$pass|\n";
+    echo "無效 Username/密碼: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/agc_tw/vdc_db_query.php

@@ -231,10 +231,11 @@
 # 100109-0745 - Added alt_num_status for ALTNUM dialing status
 # 100109-1336 - Fixed Manual dial live call detection
 # 100113-1949 - Fixed dispo_choice bug and added dispo_status to dispo URL call
+# 100202-2306 - Fixed logging issues related to INBOUND_MAN dial_method
 #
 
-$version = '2.2.0-139';
-$build = '100113-1949';
+$version = '2.2.0-140';
+$build = '100202-2306';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=300;
 $one_mysql_log=0;
@@ -430,6 +431,7 @@ $CIDdate = date("mdHis");
 $ENTRYdate = date("YmdHis");
 $MT[0]='';
 $agents='@agents';
+$US='_';
 
 #############################################
 ##### START SYSTEM_SETTINGS LOOKUP #####
@@ -485,7 +487,7 @@ else
 
 	if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 		{
-		echo "無效 使用者name/密碼: |$user|$pass|\n";
+		echo "無效 Username/密碼: |$user|$pass|\n";
 		exit;
 		}
 	else
@@ -1855,6 +1857,28 @@ if ($ACTION == 'manDiaLnextCaLL')
 				$rslt=mysql_query($stmt, $link);
 			if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00036',$user,$server_ip,$session_name,$one_mysql_log);}
 
+				#### update vicidial_agent_log if not MANUAL dial_method
+				if ($dial_method != 'MANUAL')
+					{
+					$pause_sec=0;
+					$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+					if ($DB) {echo "$stmt\n";}
+					$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+					$VDpr_ct = mysql_num_rows($rslt);
+					if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+						{
+						$row=mysql_fetch_row($rslt);
+						$agent_log_id = $row[5];
+						$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+						$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+							if ($format=='debug') {echo "\n<!-- $stmt -->";}
+						$rslt=mysql_query($stmt, $link);
+							if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+						}
+					}
+
 				if ($agent_dialed_number > 0)
 					{
 					$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -2262,6 +2286,28 @@ if ($ACTION == 'manDiaLonly')
 
 		echo "$MqueryCID\n";
 
+		#### update vicidial_agent_log if not MANUAL dial_method
+		if ($dial_method != 'MANUAL')
+			{
+			$pause_sec=0;
+			$stmt = "select pause_epoch,pause_sec,wait_epoch,talk_epoch,dispo_epoch,agent_log_id from vicidial_agent_log where agent_log_id >= '$agent_log_id' and user='$user' order by agent_log_id desc limit 1;";
+			if ($DB) {echo "$stmt\n";}
+			$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+			$VDpr_ct = mysql_num_rows($rslt);
+			if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
+				{
+				$row=mysql_fetch_row($rslt);
+				$agent_log_id = $row[5];
+				$pause_sec = (($StarTtime - $row[0]) + $row[1]);
+
+				$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_query($stmt, $link);
+					if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
+				}
+			}
+
 		if ($agent_dialed_number > 0)
 			{
 			$stmt = "INSERT INTO user_call_log (user,call_date,call_type,server_ip,phone_number,number_dialed,lead_id,callerid,group_alias_id) values('$user','$NOW_TIME','$agent_dialed_type','$server_ip','$phone_number','$Ndialstring','$lead_id','$CCID','$RAWaccount')";
@@ -4568,8 +4614,8 @@ if ($ACTION == 'userLOGout')
 		$VDpr_ct = mysql_num_rows($rslt);
 		if ( ($VDpr_ct > 0) and (strlen($row[3]<5)) and (strlen($row[4]<5)) )
 			{
-			$agent_log_id = $row[5];
 			$row=mysql_fetch_row($rslt);
+			$agent_log_id = $row[5];
 			$pause_sec = (($StarTtime - $row[0]) + $row[1]);
 
 			$stmt="UPDATE vicidial_agent_log set pause_sec='$pause_sec',wait_epoch='$StarTtime' where agent_log_id='$agent_log_id';";

LANG_www/agc_tw/vicidial.php

@@ -272,10 +272,11 @@
 # 100109-0801 - Added ALTNUM alt number status, fixed alt number dialing from setting
 # 100109-1338 - Fixed Manual dial live call detection
 # 100116-0709 - Added presets to script and web form variables
+# 100203-0640 - Fixed logging issues related to INBOUND_MAN dial method
 #
 
-$version = '2.2.0-250';
-$build = '100116-0709';
+$version = '2.2.0-251';
+$build = '100203-0640';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=64;
 $one_mysql_log=0;
@@ -743,7 +744,7 @@ echo "<TD WIDTH=100 ALIGN=RIGHT VALIGN=TOP  NOWRAP><a href=\"../agc_en/vicidial.
 		$phone_login=$row[0];
 		$phone_pass=$row[1];
 
-		echo "<title>Agent web client: 登入</title>\n";
+		echo "<title>Agent web client: Login</title>\n";
 		echo "</head>\n";
 		echo "<BODY BGCOLOR=WHITE MARGINHEIGHT=0 MARGINWIDTH=0 onResize=\"browser_dimensions();\"  onLoad=\"browser_dimensions();\">\n";
 		echo "<A HREF=\"./timeclock.php?referrer=agent&pl=$phone_login&pp=$phone_pass&VD_login=$VD_login&VD_pass=$VD_pass\"> Timeclock</A><BR>\n";
@@ -3509,7 +3510,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 						if (InGroupChange > 0)
 							{
 							var external_blended = InGroupChangeBlend;
-							var external_igb_set_user = InGroupChange使用者;
+							var external_igb_set_user = InGroupChangeUser;
 							external_igb_set_name = InGroupChangeName;
 							manager_ingroups_set=1;
 
@@ -5129,9 +5130,14 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			{
 			auto_dial_level=0;
 
-			agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
+			if (VDRP_stage != 'PAUSED')
+				{
+				agent_log_id = AutoDial_ReSume_PauSe("VDADpause",'','','',"DIALNEXT");
 
-			PauseCodeSelect_submit("NXDIAL");
+				PauseCodeSelect_submit("NXDIAL");
+				}
+			else
+				{auto_dial_level=starting_dial_level;}
 
 			document.getElementById("DiaLControl").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_tw.gif\" border=0 alt=\" 暫停 \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_tw.gif\" border=0 alt=\"恢復\"><BR><IMG SRC=\"../agc/images/vdc_LB_dialnextnumber_OFF_tw.gif\" border=0 alt=\"撥下一個號碼\">";
 			}
@@ -5182,7 +5188,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id;
+			manDiaLnext_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLnextCaLL&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&preview=" + man_preview + "&agent_log_id=" + agent_log_id + "&callback_id=" + mdnCBid + "&lead_id=" + mdnBDleadid + "&phone_code=" + mdnDiaLCodE + "&phone_number=" + mdnPhonENumbeR + "&list_id=" + mdnLisT_id + "&stage=" + mdnStagE  + "&use_internal_dnc=" + use_internal_dnc + "&use_campaign_dnc=" + use_campaign_dnc + "&omit_phone_code=" + omit_phone_code + "&manual_dial_filter=" + manual_dial_filter + "&vendor_lead_code=" + mdVendorid + "&usegroupalias=" + mdgroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&vtiger_callback_id=" + vtiger_callback_id + "&dial_method=" + dial_method;
 			//		alert(manual_dial_filter + "\n" +manDiaLnext_query);
 			xmlhttp.open('POST', 'vdc_db_query.php');
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
@@ -5890,7 +5896,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 			else
 				{var call_prefix = dial_prefix;}
 
-			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type;
+			manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + agent_dialed_number + "&agent_dialed_type=" + agent_dialed_type + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id;
 			xmlhttp.open('POST', 'vdc_db_query.php'); 
 			xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
 			xmlhttp.send(manDiaLonly_query); 
@@ -7467,7 +7473,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 
 			document.vicidial_form.custdatetime.value		= '';
 
-			if (auto_dial_level == 0)
+			if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
 				{
 				if (document.vicidial_form.DiaLAltPhonE.checked==true)
 					{
@@ -8231,7 +8237,6 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
 	function NoneInSession()
 		{
 		showDiv('NoneInSessionBox');
-
 		document.getElementById("NoneInSessionID").innerHTML = session_id;
 		WaitingForNextStep=1;
 		}
@@ -9839,11 +9844,11 @@ else
 				}
 			if ( (VtigeRLogiNScripT == 'Y') && (VtigeREnableD > 0) )
 				{
-				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=使用者s&action=Authenticate&return_module=使用者s&return_action=登入&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
+				document.getElementById("ScriptContents").innerHTML = "<iframe src=\"" + VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us\" style=\"background-color:transparent;\" scrolling=\"auto\" frameborder=\"0\" allowtransparency=\"true\" id=\"popupFrame\" name=\"popupFrame\" width=\"" + script_width + "\" height=\"" + script_height + "\" STYLE=\"z-index:17\"> </iframe> ";
 				}
 			if ( (VtigeRLogiNScripT == 'NEW_WINDOW') && (VtigeREnableD > 0) )
 				{
-				var VtigeRall = VtigeRurl + "/index.php?module=使用者s&action=Authenticate&return_module=使用者s&return_action=登入&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
+				var VtigeRall = VtigeRurl + "/index.php?module=Users&action=Authenticate&return_module=Users&return_action=Login&user_name=" + user + "&user_password=" + pass + "&login_theme=softed&login_language=en_us";
 				
 				VtigeRwin =window.open(VtigeRall, web_form_target,'toolbar=1,location=1,directories=1,status=1,menubar=1,scrollbars=1,resizable=1,width=700,height=480');
 

LANG_www/agc_tw/voicemail_check.php

@@ -62,7 +62,7 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
 
   if( (strlen($user)<2) or (strlen($pass)<2) or ($auth==0))
 	{
-    echo "無效 使用者name/密碼: |$user|$pass|\n";
+    echo "無效 Username/密碼: |$user|$pass|\n";
     exit;
 	}
   else

LANG_www/vicidial_de/AST_VDADstats.php

@@ -1,7 +1,7 @@
 <?php 
 # AST_VDADstats.php
 # 
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 # 60619-1718 - Added variable filtering to eliminate SQL injection attack threat
@@ -23,6 +23,7 @@
 # 90806-0001 - Added CI(Customer Interaction/Human Answered) stats, added option to add inbound rollover stats to these
 # 90827-1154 - Added List ID breakdown of calls
 # 91222-0843 - Fixed ALL-CAMPAIGNS inbound rollover issue(bug #262), and some other bugs
+# 100202-1034 - Added statuses to no-answer section
 #
 
 header ("Content-type: text/html; charset=utf-8");
@@ -625,19 +626,28 @@ else
 
 
 	$OUToutput .= "\n";
-	$OUToutput .= "----------AUTO-DIAL KEINE ANTWORTEN\n";
+	$OUToutput .= "---------- NO ANTWORTS\n";
 
-	$stmt="select count(*),sum(length_in_sec) from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $group_SQLand and status IN('NA','B') and (length_in_sec <= 60 or length_in_sec is null);";
+	$stmt="select count(*),sum(length_in_sec) from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $group_SQLand and status IN('NA','ADC','AB','CPDB','CPDUK','CPDATB','CPDNA','CPDREJ','CPDINV','CPDSUA','CPDSI','CPDSNC','CPDSR','CPDSUK','CPDSV','CPDERR') and (length_in_sec <= 60 or length_in_sec is null);";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {$OUToutput .= "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
+	$autoNAcalls =	sprintf("%10s", $row[0]);
 
-	$NAcalls =	sprintf("%10s", $row[0]);
-	if ( ($NAcalls < 1) or ($TOTALcalls < 1) )
+	$stmt="select count(*),sum(length_in_sec) from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $group_SQLand and status IN('B','DC','N') and (length_in_sec <= 60 or length_in_sec is null);";
+	$rslt=mysql_query($stmt, $link);
+	if ($DB) {$OUToutput .= "$stmt\n";}
+	$row=mysql_fetch_row($rslt);
+	$manualNAcalls =	sprintf("%10s", $row[0]);
+
+	$totalNAcalls = ($autoNAcalls + $manualNAcalls);
+	$totalNAcalls =	sprintf("%10s", $totalNAcalls);
+
+	if ( ($totalNAcalls < 1) or ($TOTALcalls < 1) )
 		{$NApercent = '0';}
 	else
 		{
-		$NApercent = (($NAcalls / $TOTALcalls) * 100);
+		$NApercent = (($totalNAcalls / $TOTALcalls) * 100);
 		$NApercent = round($NApercent, 2);
 		}
 
@@ -650,7 +660,9 @@ else
 		$average_na_seconds =	sprintf("%10s", $average_na_seconds);
 		}
 
-	$OUToutput .= "Total NA calls -Busy,Disconnect,RingNoAnswer: $NAcalls  $NApercent%\n";
+	$OUToutput .= "Total NA calls -Busy,Disconnect,RingNoAnswer: $totalNAcalls  $NApercent%\n";
+	$OUToutput .= "Total auto NA calls -system-set:              $autoNAcalls\n";
+	$OUToutput .= "Total manual NA calls -agent-set:             $manualNAcalls\n";
 	$OUToutput .= "Durchschnittliche Anruf-Länge für Na benennt in den Sekunden:   $average_na_seconds\n";
 
 

LANG_www/vicidial_de/AST_agent_days_detail.php

@@ -268,14 +268,14 @@ else
 
 	if ($file_download < 1)
 		{
-		echo "CALL STATS BREAKDOWN:\n";
+		echo "LEAD STATS BREAKDOWN:\n";
 		echo "+------------+--------+--------+--------+$statusesHEAD\n";
-		echo "| <a href=\"$LINKbase\">DATE</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>  | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
+		echo "| <a href=\"$LINKbase\">DATE</a>       | <a href=\"$LINKbase&stage=LEADS\">LEADS</a>  | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
 		echo "+------------+--------+--------+--------+$statusesHEAD\n";
 		}
 	else
 		{
-		$file_output .= "DATE,CALLS,CIcalls,DNC-CI%,$statusesFILE\n";
+		$file_output .= "DATE,LEADS,CIcalls,DNC-CI%,$statusesFILE\n";
 		}
 
 	### BEGIN loop through each user ###
@@ -371,7 +371,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWdate) . '-----' . $m . '-----' . sprintf("%020s", $RAWdate);
 			$TOPsortTALLY[$m]=$RAWcalls;
 			}
-		if ($stage == 'CALLS')
+		if ($stage == 'LEADS')
 			{
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWdate);
 			$TOPsortTALLY[$m]=$RAWcalls;
@@ -391,7 +391,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWdncPCT) . '-----' . $m . '-----' . sprintf("%020s", $RAWdate);
 			$TOPsortTALLY[$m]=$RAWdncPCT;
 			}
-		if (!ereg("ID|TIME|CALLS|CI|DNCCI",$stage))
+		if (!ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
 			{
 			if ($file_download < 1)
 				{echo "$Toutput";}
@@ -409,11 +409,11 @@ else
 
 
 	### BEGIN sort through output to display properly ###
-	if (ereg("ID|TIME|CALLS|CI|DNCCI",$stage))
+	if (ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
 		{
 		if (ereg("ID",$stage))
 			{sort($TOPsort, SORT_NUMERIC);}
-		if (ereg("TIME|CALLS|CI|DNCCI",$stage))
+		if (ereg("TIME|LEADS|CI|DNCCI",$stage))
 			{rsort($TOPsort, SORT_NUMERIC);}
 
 		$m=0;

LANG_www/vicidial_de/AST_agent_performance_detail.php

@@ -1,7 +1,7 @@
 <?php 
 # AST_agent_performance_detail.php
 # 
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 #
@@ -20,6 +20,7 @@
 # 90523-0935 - Rewrite of seconds to minutes and hours conversion
 # 90717-1500 - Changed to be multi-campaign, multi-user-group select
 # 90908-1058 - Added DEAD time statistics
+# 100203-1131 - Added CUSTOMER time statistics
 #
 
 require("dbconnect.php");
@@ -58,12 +59,10 @@ $stmt = "SELECT use_non_latin FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
-$i=0;
-while ($i < $qm_conf_ct)
+if ($qm_conf_ct > 0)
 	{
 	$row=mysql_fetch_row($rslt);
 	$non_latin =					$row[0];
-	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
 ###########################################
@@ -78,7 +77,7 @@ $rslt=mysql_query($stmt, $link);
 $row=mysql_fetch_row($rslt);
 $auth=$row[0];
 
-  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
+if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
 	{
     Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
     Header("HTTP/1.0 401 Unauthorized");
@@ -306,6 +305,9 @@ while ($i < $rows_to_print)
 	$dispo_sec[$i] =	$row[6];
 	$status[$i] =		$row[7];
 	$dead_sec[$i] =		$row[8];
+	$customer_sec[$i] =	($talk_sec[$i] - $dead_sec[$i]);
+	if ($customer_sec[$i] < 1)
+		{$customer_sec[$i]=0;}
 	if ( (!eregi("-$status[$i]-", $statuses)) and (strlen($status[$i])>0) )
 		{
 		$statusesTXT = sprintf("%8s", $status[$i]);
@@ -326,10 +328,10 @@ while ($i < $rows_to_print)
 	$i++;
 	}
 
-echo "CALL STATS BREAKDOWN:\n";
-echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
-echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>  | <a href=\"$LINKbase&stage=TIME\">TIME</a>      | PAUSE    |PAUSAVG | WAIT     |WAITAVG | TALK     |TALKAVG | DISPO    |DISPAVG | DEAD     |DEADAVG |$statusesHTML\n";
-echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "CALL STATS BREAKDOWN: (Statistics related to handling of calls only)\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=LEADS\">LEADS</a>  | <a href=\"$LINKbase&stage=TIME\">TIME</a>      | PAUSE    |PAUSAVG | WAIT     |WAITAVG | TALK     |TALKAVG | DISPO    |DISPAVG | DEAD     |DEADAVG | CUSTOMER |CUSTAVG |$statusesHTML\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
 
 
 ### BEGIN loop through each user ###
@@ -345,6 +347,7 @@ while ($m < $k)
 	$Swait_sec=0;
 	$Sdispo_sec=0;
 	$Sdead_sec=0;
+	$Scustomer_sec=0;
 	$SstatusesHTML='';
 
 	### BEGIN loop through each status ###
@@ -365,6 +368,7 @@ while ($m < $k)
 				$Swait_sec =	($Swait_sec + $wait_sec[$i]);
 				$Sdispo_sec =	($Sdispo_sec + $dispo_sec[$i]);
 				$Sdead_sec =	($Sdead_sec + $dead_sec[$i]);
+				$Scustomer_sec =	($Scustomer_sec + $customer_sec[$i]);
 				$SstatusTXT = sprintf("%8s", $calls[$i]);
 				$SstatusesHTML .= " $SstatusTXT |";
 				$status_found++;
@@ -387,6 +391,7 @@ while ($m < $k)
 	$TOTtotPAUSE=($TOTtotPAUSE + $Spause_sec);
 	$TOTtotDISPO=($TOTtotDISPO + $Sdispo_sec);
 	$TOTtotDEAD=($TOTtotDEAD + $Sdead_sec);
+	$TOTtotCUSTOMER=($TOTtotCUSTOMER + $Scustomer_sec);
 	$Stime = ($Stalk_sec + $Spause_sec + $Swait_sec + $Sdispo_sec);
 	if ( ($Scalls > 0) and ($Stalk_sec > 0) ) {$Stalk_avg = ($Stalk_sec/$Scalls);}
 		else {$Stalk_avg=0;}
@@ -398,6 +403,8 @@ while ($m < $k)
 		else {$Sdispo_avg=0;}
 	if ( ($Scalls > 0) and ($Sdead_sec > 0) ) {$Sdead_avg = ($Sdead_sec/$Scalls);}
 		else {$Sdead_avg=0;}
+	if ( ($Scalls > 0) and ($Scustomer_sec > 0) ) {$Scustomer_avg = ($Scustomer_sec/$Scalls);}
+		else {$Scustomer_avg=0;}
 
 	$RAWuser = $Suser;
 	$RAWcalls = $Scalls;
@@ -429,6 +436,8 @@ while ($m < $k)
 	$USERavgDISPO_MS =		sec_convert($Sdispo_avg,'M'); 
 	$USERtotDEAD_MS =		sec_convert($Sdead_sec,'H'); 
 	$USERavgDEAD_MS =		sec_convert($Sdead_avg,'M'); 
+	$USERtotCUSTOMER_MS =	sec_convert($Scustomer_sec,'H'); 
+	$USERavgCUSTOMER_MS =	sec_convert($Scustomer_avg,'M'); 
 
 	$pfUSERtime_MS =		sprintf("%9s", $pfUSERtime_MS);
 	$pfUSERtotTALK_MS =		sprintf("%8s", $pfUSERtotTALK_MS);
@@ -441,19 +450,21 @@ while ($m < $k)
 	$pfUSERavgDISPO_MS =	sprintf("%6s", $USERavgDISPO_MS);
 	$pfUSERtotDEAD_MS =		sprintf("%8s", $USERtotDEAD_MS);
 	$pfUSERavgDEAD_MS =		sprintf("%6s", $USERavgDEAD_MS);
+	$pfUSERtotCUSTOMER_MS =	sprintf("%8s", $USERtotCUSTOMER_MS);
+	$pfUSERavgCUSTOMER_MS =	sprintf("%6s", $USERavgCUSTOMER_MS);
 	$PAUSEtotal[$m] = $pfUSERtotPAUSE_MS;
 
-	$Toutput = "| $Sfull_name | <a href=\"./user_stats.php?user=$RAWuser\">$Suser</a> | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERavgDEAD_MS |$SstatusesHTML\n";
+	$Toutput = "| $Sfull_name | <a href=\"./user_stats.php?user=$RAWuser\">$Suser</a> | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERavgDEAD_MS | $pfUSERtotCUSTOMER_MS | $pfUSERavgCUSTOMER_MS |$SstatusesHTML\n";
 
 	$TOPsorted_output[$m] = $Toutput;
 
 	if ($stage == 'ID')
 		{$TOPsort[$m] =	'' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);}
-	if ($stage == 'CALLS')
+	if ($stage == 'LEADS')
 		{$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);}
 	if ($stage == 'TIME')
 		{$TOPsort[$m] =	'' . sprintf("%08s", $Stime) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);}
-	if (!ereg("ID|TIME|CALLS",$stage))
+	if (!ereg("ID|TIME|LEADS",$stage))
 		{echo "$Toutput";}
 
 	$m++;
@@ -463,11 +474,11 @@ while ($m < $k)
 
 
 ### BEGIN sort through output to display properly ###
-if (ereg("ID|TIME|CALLS",$stage))
+if (ereg("ID|TIME|LEADS",$stage))
 	{
 	if (ereg("ID",$stage))
 		{sort($TOPsort, SORT_NUMERIC);}
-	if (ereg("TIME|CALLS",$stage))
+	if (ereg("TIME|LEADS",$stage))
 		{rsort($TOPsort, SORT_NUMERIC);}
 
 	$m=0;
@@ -531,6 +542,8 @@ if ($TOTtotPAUSE < 1) {$TOTavgPAUSE = '0';}
 else {$TOTavgPAUSE = ($TOTtotPAUSE / $TOTcalls);}
 if ($TOTtotWAIT < 1) {$TOTavgWAIT = '0';}
 else {$TOTavgWAIT = ($TOTtotWAIT / $TOTcalls);}
+if ($TOTtotCUSTOMER < 1) {$TOTavgCUSTOMER = '0';}
+else {$TOTavgCUSTOMER = ($TOTtotCUSTOMER / $TOTcalls);}
 
 $TOTtime_MS =		sec_convert($TOTtime,'H'); 
 $TOTtotTALK_MS =	sec_convert($TOTtotTALK,'H'); 
@@ -538,11 +551,13 @@ $TOTtotDISPO_MS =	sec_convert($TOTtotDISPO,'H');
 $TOTtotDEAD_MS =	sec_convert($TOTtotDEAD,'H'); 
 $TOTtotPAUSE_MS =	sec_convert($TOTtotPAUSE,'H'); 
 $TOTtotWAIT_MS =	sec_convert($TOTtotWAIT,'H'); 
+$TOTtotCUSTOMER_MS =	sec_convert($TOTtotCUSTOMER,'H'); 
 $TOTavgTALK_MS =	sec_convert($TOTavgTALK,'M'); 
 $TOTavgDISPO_MS =	sec_convert($TOTavgDISPO,'H'); 
 $TOTavgDEAD_MS =	sec_convert($TOTavgDEAD,'H'); 
 $TOTavgPAUSE_MS =	sec_convert($TOTavgPAUSE,'H'); 
 $TOTavgWAIT_MS =	sec_convert($TOTavgWAIT,'H'); 
+$TOTavgCUSTOMER_MS =	sec_convert($TOTavgCUSTOMER,'H'); 
 
 $TOTtime_MS =		sprintf("%10s", $TOTtime_MS);
 $TOTtotTALK_MS =	sprintf("%10s", $TOTtotTALK_MS);
@@ -550,11 +565,13 @@ $TOTtotDISPO_MS =	sprintf("%10s", $TOTtotDISPO_MS);
 $TOTtotDEAD_MS =	sprintf("%10s", $TOTtotDEAD_MS);
 $TOTtotPAUSE_MS =	sprintf("%10s", $TOTtotPAUSE_MS);
 $TOTtotWAIT_MS =	sprintf("%10s", $TOTtotWAIT_MS);
+$TOTtotCUSTOMER_MS =	sprintf("%10s", $TOTtotCUSTOMER_MS);
 $TOTavgTALK_MS =	sprintf("%6s", $TOTavgTALK_MS);
 $TOTavgDISPO_MS =	sprintf("%6s", $TOTavgDISPO_MS);
 $TOTavgDEAD_MS =	sprintf("%6s", $TOTavgDEAD_MS);
 $TOTavgPAUSE_MS =	sprintf("%6s", $TOTavgPAUSE_MS);
 $TOTavgWAIT_MS =	sprintf("%6s", $TOTavgWAIT_MS);
+$TOTavgCUSTOMER_MS =	sprintf("%6s", $TOTavgCUSTOMER_MS);
 
 while(strlen($TOTtime_MS)>10) {$TOTtime_MS = substr("$TOTtime_MS", 0, -1);}
 while(strlen($TOTtotTALK_MS)>10) {$TOTtotTALK_MS = substr("$TOTtotTALK_MS", 0, -1);}
@@ -562,16 +579,18 @@ while(strlen($TOTtotDISPO_MS)>10) {$TOTtotDISPO_MS = substr("$TOTtotDISPO_MS", 0
 while(strlen($TOTtotDEAD_MS)>10) {$TOTtotDEAD_MS = substr("$TOTtotDEAD_MS", 0, -1);}
 while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
 while(strlen($TOTtotWAIT_MS)>10) {$TOTtotWAIT_MS = substr("$TOTtotWAIT_MS", 0, -1);}
+while(strlen($TOTtotCUSTOMER_MS)>10) {$TOTtotCUSTOMER_MS = substr("$TOTtotCUSTOMER_MS", 0, -1);}
 while(strlen($TOTavgTALK_MS)>6) {$TOTavgTALK_MS = substr("$TOTavgTALK_MS", 0, -1);}
 while(strlen($TOTavgDISPO_MS)>6) {$TOTavgDISPO_MS = substr("$TOTavgDISPO_MS", 0, -1);}
 while(strlen($TOTavgDEAD_MS)>6) {$TOTavgDEAD_MS = substr("$TOTavgDEAD_MS", 0, -1);}
 while(strlen($TOTavgPAUSE_MS)>6) {$TOTavgPAUSE_MS = substr("$TOTavgPAUSE_MS", 0, -1);}
 while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1);}
+while(strlen($TOTavgCUSTOMER_MS)>6) {$TOTavgCUSTOMER_MS = substr("$TOTavgCUSTOMER_MS", 0, -1);}
 
 
-echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
-echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTavgDEAD_MS |$SUMstatusesHTML\n";
-echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTavgDEAD_MS |$TOTtotCUSTOMER_MS| $TOTavgCUSTOMER_MS |$SUMstatusesHTML\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
 
 echo "\n\n";
 
@@ -737,7 +756,7 @@ while ($m < $k)
 
 
 ### BEGIN sort through output to display properly ###
-#if (ereg("ID|TIME|CALLS",$stage))
+#if (ereg("ID|TIME|LEADS",$stage))
 #	{
 #	$n=0;
 #	while ($n <= $m)

LANG_www/vicidial_de/AST_agent_status_detail.php

@@ -1,7 +1,7 @@
 <?php 
 # AST_agent_status_detail.php
 # 
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 #
@@ -9,6 +9,7 @@
 # 90225-2252 - Added CSV download option
 # 90310-2030 - Admin header
 # 90508-0644 - Changed to PHP long tags
+# 100119-0935 - Fixed bug 291
 #
 
 
@@ -314,14 +315,14 @@ else
 
 	if ($file_download < 1)
 		{
-		echo "CALL STATS BREAKDOWN:\n";
+		echo "LEADS STATS BREAKDOWN:\n";
 		echo "+-----------------+----------+--------+--------+--------+$statusesHEAD\n";
-		echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>  | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
+		echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=LEADS\">LEADS</a>  | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
 		echo "+-----------------+----------+--------+--------+--------+$statusesHEAD\n";
 		}
 	else
 		{
-		$file_output .= "USER,ID,CALLS,CIcalls,DNC-CI%,$statusesFILE\n";
+		$file_output .= "USER,ID,LEADS,CIcalls,DNC-CI%,$statusesFILE\n";
 		}
 
 
@@ -372,6 +373,7 @@ else
 			if ($status_found < 1)
 				{
 				$SstatusesHTML .= "        0 |";
+				$SstatusesFILE .= "0,";
 				}
 			### END loop through each stat line ###
 			$n++;
@@ -431,7 +433,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWcalls;
 			}
-		if ($stage == 'CALLS')
+		if ($stage == 'LEADS')
 			{
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWcalls;
@@ -451,7 +453,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWdncPCT) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWdncPCT;
 			}
-		if (!ereg("ID|TIME|CALLS|CI|DNCCI",$stage))
+		if (!ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
 			if ($file_download < 1)
 				{echo "$Toutput";}
 			else
@@ -467,11 +469,11 @@ else
 
 
 	### BEGIN sort through output to display properly ###
-	if (ereg("ID|TIME|CALLS|CI|DNCCI",$stage))
+	if (ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
 		{
 		if (ereg("ID",$stage))
 			{sort($TOPsort, SORT_NUMERIC);}
-		if (ereg("TIME|CALLS|CI|DNCCI",$stage))
+		if (ereg("TIME|LEADS|CI|DNCCI",$stage))
 			{rsort($TOPsort, SORT_NUMERIC);}
 
 		$m=0;

LANG_www/vicidial_de/AST_agent_time_detail.php

@@ -4,11 +4,12 @@
 # Pulls time stats per agent selectable by campaign or user group
 # should be most accurate agent stats of all of the reports
 #
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 # 90522-0723 - First build
 # 90908-1103 - Added DEAD time stats
+# 100203-1147 - Added CUSTOMER time statistics
 #
 
 require("dbconnect.php");
@@ -47,12 +48,10 @@ $stmt = "SELECT use_non_latin FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
-$i=0;
-while ($i < $qm_conf_ct)
+if ($qm_conf_ct > 0)
 	{
 	$row=mysql_fetch_row($rslt);
 	$non_latin =					$row[0];
-	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
 ###########################################
@@ -67,7 +66,7 @@ $rslt=mysql_query($stmt, $link);
 $row=mysql_fetch_row($rslt);
 $auth=$row[0];
 
-  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
+if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
 	{
     Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
     Header("HTTP/1.0 401 Unauthorized");
@@ -345,17 +344,20 @@ else
 		$lead =			$row[5];
 		$status =		$row[6];
 		$dead =			$row[7];
-
 		if ($wait > 30000) {$wait=0;}
 		if ($talk > 30000) {$talk=0;}
 		if ($dispo > 30000) {$dispo=0;}
 		if ($pause > 30000) {$pause=0;}
 		if ($dead > 30000) {$dead=0;}
+		$customer =		($talk - $dead);
+		if ($customer < 1)
+			{$customer=0;}
 		$TOTwait =	($TOTwait + $wait);
 		$TOTtalk =	($TOTtalk + $talk);
 		$TOTdispo =	($TOTdispo + $dispo);
 		$TOTpause =	($TOTpause + $pause);
 		$TOTdead =	($TOTdead + $dead);
+		$TOTcustomer =	($TOTcustomer + $customer);
 		$TOTALtime = ($TOTALtime + $pause + $dispo + $talk + $wait);
 		if ( ($lead > 0) and ((!eregi("NULL",$status)) and (strlen($status) > 0)) ) {$TOTcalls++;}
 		
@@ -377,6 +379,7 @@ else
 				$Sdispo[$m] =	($Sdispo[$m] + $dispo);
 				$Spause[$m] =	($Spause[$m] + $pause);
 				$Sdead[$m] =	($Sdead[$m] + $dead);
+				$Scustomer[$m] =	($Scustomer[$m] + $customer);
 				if ( ($lead > 0) and ((!eregi("NULL",$status)) and (strlen($status) > 0)) ) {$Scalls[$m]++;}
 				}
 			$m++;
@@ -390,6 +393,7 @@ else
 			$Sdispo[$uc] =	$dispo;
 			$Spause[$uc] =	$pause;
 			$Sdead[$uc] =	$dead;
+			$Scustomer[$uc] =	$customer;
 			if ($lead > 0) {$Scalls[$uc]++;}
 			$uc++;
 			}
@@ -410,13 +414,13 @@ else
 	if ($file_download < 1)
 		{
 		echo "AGENT TIME BREAKDOWN:\n";
-		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
-		echo "| <a href=\"$LINKbase&stage=NAME\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>    | <a href=\"$LINKbase&stage=TCLOCK\">TIME CLOCK</a> | <a href=\"$LINKbase&stage=TIME\">AGENT TIME</a> | WAIT       | TALK       | DISPO      | PAUSE      | DEAD       |   |$sub_statusesHTML\n";
-		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "| <a href=\"$LINKbase&stage=NAME\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=LEADS\">LEADS</a>    | <a href=\"$LINKbase&stage=TCLOCK\">TIME CLOCK</a> | <a href=\"$LINKbase&stage=TIME\">AGENT TIME</a> | WAIT       | TALK       | DISPO      | PAUSE      | DEAD       | CUSTOMER   |   |$sub_statusesHTML\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
 		}
 	else
 		{
-		$file_output .= "USER,ID,CALLS,TIME CLOCK,AGENT TIME,WAIT,TALK,DISPO,PAUSE,DEAD$sub_statusesFILE\n";
+		$file_output .= "USER,ID,LEADS,TIME CLOCK,AGENT TIME,WAIT,TALK,DISPO,PAUSE,DEAD,CUSTOMER$sub_statusesFILE\n";
 		}
 	##### END print the output to screen or put into file output variable
 
@@ -445,6 +449,7 @@ else
 		$Sdispo[$m]=	sec_convert($Sdispo[$m],'H'); 
 		$Spause[$m]=	sec_convert($Spause[$m],'H'); 
 		$Sdead[$m]=	sec_convert($Sdead[$m],'H'); 
+		$Scustomer[$m]=	sec_convert($Scustomer[$m],'H'); 
 		$Stime[$m]=		sec_convert($Stime[$m],'H'); 
 
 		$RAWtime = $Stime[$m];
@@ -453,6 +458,7 @@ else
 		$RAWdispo = $Sdispo[$m];
 		$RAWpause = $Spause[$m];
 		$RAWdead = $Sdead[$m];
+		$RAWcustomer = $Scustomer[$m];
 
 		$n=0;
 		$user_name_found=0;
@@ -547,6 +553,7 @@ else
 		$Sdispo[$m]=	sprintf("%10s", $Sdispo[$m]); 
 		$Spause[$m]=	sprintf("%10s", $Spause[$m]); 
 		$Sdead[$m]=		sprintf("%10s", $Sdead[$m]); 
+		$Scustomer[$m]=		sprintf("%10s", $Scustomer[$m]);
 		$Scalls[$m]=	sprintf("%8s", $Scalls[$m]); 
 		$Stime[$m]=		sprintf("%10s", $Stime[$m]); 
 
@@ -568,11 +575,11 @@ else
 
 		if ($file_download < 1)
 			{
-			$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?user=$RAWuser\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] | $Swait[$m] | $Stalk[$m] | $Sdispo[$m] | $Spause[$m] | $Sdead[$m] |   |$SstatusesHTML\n";
+			$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?user=$RAWuser\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] | $Swait[$m] | $Stalk[$m] | $Sdispo[$m] | $Spause[$m] | $Sdead[$m] | $Scustomer[$m] |   |$SstatusesHTML\n";
 			}
 		else
 			{
-			$fileToutput = "$RAWname,$RAWuser,$RAWcalls,$RAWtimeTC,$RAWtime,$RAWwait,$RAWtalk,$RAWdispo,$RAWpause,$RAWdead$SstatusesFILE\n";
+			$fileToutput = "$RAWname,$RAWuser,$RAWcalls,$RAWtimeTC,$RAWtime,$RAWwait,$RAWtalk,$RAWdispo,$RAWpause,$RAWdead,$RAWcustomer$SstatusesFILE\n";
 			}
 
 		$TOPsorted_output[$m] = $Toutput;
@@ -588,7 +595,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWcalls;
 			}
-		if ($stage == 'CALLS')
+		if ($stage == 'LEADS')
 			{
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWcalls;
@@ -603,7 +610,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%010s", $RAWtimeTCsec) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWtimeTCsec;
 			}
-		if (!ereg("NAME|ID|TIME|CALLS|TCLOCK",$stage))
+		if (!ereg("NAME|ID|TIME|LEADS|TCLOCK",$stage))
 			if ($file_download < 1)
 				{echo "$Toutput";}
 			else
@@ -620,15 +627,15 @@ else
 	$TOT_AGENTS = sprintf("%4s", $m);
 	$k=$m;
 
-	if ($DB) {echo "Done analyzing...   $TOTwait|$TOTtalk|$TOTdispo|$TOTpause|$TOTdead|$TOTALtime|$TOTcalls|$uc|<BR>\n";}
+	if ($DB) {echo "Done analyzing...   $TOTwait|$TOTtalk|$TOTdispo|$TOTpause|$TOTdead|$TOTcustomer|$TOTALtime|$TOTcalls|$uc|<BR>\n";}
 
 
 	### BEGIN sort through output to display properly ###
-	if (ereg("NAME|ID|TIME|CALLS|TCLOCK",$stage))
+	if (ereg("NAME|ID|TIME|LEADS|TCLOCK",$stage))
 		{
 		if (ereg("ID",$stage))
 			{sort($TOPsort, SORT_NUMERIC);}
-		if (ereg("TIME|CALLS|TCLOCK",$stage))
+		if (ereg("TIME|LEADS|TCLOCK",$stage))
 			{rsort($TOPsort, SORT_NUMERIC);}
 		if (ereg("NAME",$stage))
 			{rsort($TOPsort, SORT_STRING);}
@@ -704,6 +711,7 @@ else
 	$TOTdispo = sec_convert($TOTdispo,'H');
 	$TOTpause = sec_convert($TOTpause,'H');
 	$TOTdead = sec_convert($TOTdead,'H');
+	$TOTcustomer = sec_convert($TOTcustomer,'H');
 	$TOTALtime = sec_convert($TOTALtime,'H');
 	$TOTtimeTC = sec_convert($TOTtimeTC,'H');
 
@@ -713,6 +721,7 @@ else
 	$TOTdispo =	sprintf("%11s", $TOTdispo);
 	$TOTpause =	sprintf("%11s", $TOTpause);
 	$TOTdead =	sprintf("%11s", $TOTdead);
+	$TOTcustomer =	sprintf("%11s", $TOTcustomer);
 	$TOTALtime = sprintf("%11s", $TOTALtime);
 	$TOTtimeTC = sprintf("%11s", $TOTtimeTC);
 	###### END LAST LINE TOTALS FORMATTING ##########
@@ -721,16 +730,16 @@ else
 
 	if ($file_download < 1)
 		{
-		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
-		echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls |$TOTtimeTC |$TOTALtime |$TOTwait |$TOTtalk |$TOTdispo |$TOTpause |$TOTdead |   |$SUMstatusesHTML\n";
-		echo "+----------------------------+----------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls |$TOTtimeTC |$TOTALtime |$TOTwait |$TOTtalk |$TOTdispo |$TOTpause |$TOTdead |$TOTcustomer |   |$SUMstatusesHTML\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
 		if ($AUTOLOGOUTflag > 0)
 			{echo "     * denotes AUTOLOGOUT from timeclock\n";}
 		echo "\n\n</PRE>";
 		}
 	else
 		{
-		$file_output .= "TOTALS,$TOT_AGENTS,$TOTcalls,$TOTtimeTC,$TOTALtime,$TOTwait,$TOTtalk,$TOTdispo,$TOTpause,$TOTdead$SUMstatusesFILE\n";
+		$file_output .= "TOTALS,$TOT_AGENTS,$TOTcalls,$TOTtimeTC,$TOTALtime,$TOTwait,$TOTtalk,$TOTdispo,$TOTpause,$TOTdead,$TOTcustomer$SUMstatusesFILE\n";
 		}
 	}
 

LANG_www/vicidial_de/admin.php

@@ -1,7 +1,7 @@
 <?php
 # admin.php - VICIDIAL administration page
 #
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 # 
 
 require("dbconnect.php");
@@ -2043,11 +2043,12 @@ else
 # 91228-1837 - Added timer action settings to in-groups and campaigns
 # 100103-0727 - Added Start/Dispo call url, 3/4/5 conf number presets, Lists conf-number overrides
 # 100104-1454 - Fixed in-group/campaign copy duplication issue
+# 100116-0718 - Added presets to script select list
 #
 # make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
 
-$admin_version = '2.2.0-233';
-$build = '100104-1454';
+$admin_version = '2.2.0-234';
+$build = '100116-0718';
 
 $STARTtime = date("U");
 $SQLdate = date("Y-m-d H:i:s");
@@ -6187,6 +6188,14 @@ if ($ADD==7111111)
 	$user_custom_three = 'custom three';
 	$user_custom_four = 'custom four';
 	$user_custom_five = 'custom five';
+	$preset_number_a = 'preset_a';
+	$preset_number_b = 'preset_b';
+	$preset_number_c = 'preset_c';
+	$preset_number_d = 'preset_d';
+	$preset_number_e = 'preset_e';
+	$preset_number_f = 'preset_f';
+	$preset_dtmf_a = 'preset_dtmf_a';
+	$preset_dtmf_b = 'preset_dtmf_b';
 
 	echo "</title>\n";
 	echo "</head>\n";
@@ -6253,6 +6262,14 @@ if ($ADD==7111111)
 		$user_custom_three = eregi_replace(' ','+',$user_custom_three);
 		$user_custom_four = eregi_replace(' ','+',$user_custom_four);
 		$user_custom_five = eregi_replace(' ','+',$user_custom_five);
+		$preset_number_a = eregi_replace(' ','+',$preset_number_a);
+		$preset_number_b = eregi_replace(' ','+',$preset_number_b);
+		$preset_number_c = eregi_replace(' ','+',$preset_number_c);
+		$preset_number_d = eregi_replace(' ','+',$preset_number_d);
+		$preset_number_e = eregi_replace(' ','+',$preset_number_e);
+		$preset_number_f = eregi_replace(' ','+',$preset_number_f);
+		$preset_dtmf_a = eregi_replace(' ','+',$preset_dtmf_a);
+		$preset_dtmf_b = eregi_replace(' ','+',$preset_dtmf_b);
 		}
 
 	$script_text = eregi_replace('--A--vendor_lead_code--B--',"$vendor_lead_code",$script_text);
@@ -6308,6 +6325,14 @@ if ($ADD==7111111)
 	$script_text = eregi_replace('--A--user_custom_three--B--',"$user_custom_three",$script_text);
 	$script_text = eregi_replace('--A--user_custom_four--B--',"$user_custom_four",$script_text);
 	$script_text = eregi_replace('--A--user_custom_five--B--',"$user_custom_five",$script_text);
+	$script_text = eregi_replace('--A--preset_number_a--B--',"$preset_number_a",$script_text);
+	$script_text = eregi_replace('--A--preset_number_b--B--',"$preset_number_b",$script_text);
+	$script_text = eregi_replace('--A--preset_number_c--B--',"$preset_number_c",$script_text);
+	$script_text = eregi_replace('--A--preset_number_d--B--',"$preset_number_d",$script_text);
+	$script_text = eregi_replace('--A--preset_number_e--B--',"$preset_number_e",$script_text);
+	$script_text = eregi_replace('--A--preset_number_f--B--',"$preset_number_f",$script_text);
+	$script_text = eregi_replace('--A--preset_dtmf_a--B--',"$preset_dtmf_a",$script_text);
+	$script_text = eregi_replace('--A--preset_dtmf_b--B--',"$preset_dtmf_b",$script_text);
 	$script_text = eregi_replace("\n","<BR>",$script_text);
 
 
@@ -7362,6 +7387,19 @@ if ($ADD==1111111)
 		echo "<option>script_height</option>";
 		echo "<option>recording_filename</option>";
 		echo "<option>recording_id</option>";
+		echo "<option>user_custom_one</option>";
+		echo "<option>user_custom_two</option>";
+		echo "<option>user_custom_three</option>";
+		echo "<option>user_custom_four</option>";
+		echo "<option>user_custom_five</option>";
+		echo "<option>preset_number_a</option>";
+		echo "<option>preset_number_b</option>";
+		echo "<option>preset_number_c</option>";
+		echo "<option>preset_number_d</option>";
+		echo "<option>preset_number_e</option>";
+		echo "<option>preset_number_f</option>";
+		echo "<option>preset_dtmf_a</option>";
+		echo "<option>preset_dtmf_b</option>";
 		echo "</select>";
 		echo "<input type=\"button\" name=\"insertField\" value=\"Insert\" onClick=\"scriptInsertField();\"><BR>";
 		# END Insert Field
@@ -20618,6 +20656,19 @@ if ($ADD==3111111)
 		echo "<option>script_height</option>";
 		echo "<option>recording_filename</option>";
 		echo "<option>recording_id</option>";
+		echo "<option>user_custom_one</option>";
+		echo "<option>user_custom_two</option>";
+		echo "<option>user_custom_three</option>";
+		echo "<option>user_custom_four</option>";
+		echo "<option>user_custom_five</option>";
+		echo "<option>preset_number_a</option>";
+		echo "<option>preset_number_b</option>";
+		echo "<option>preset_number_c</option>";
+		echo "<option>preset_number_d</option>";
+		echo "<option>preset_number_e</option>";
+		echo "<option>preset_number_f</option>";
+		echo "<option>preset_dtmf_a</option>";
+		echo "<option>preset_dtmf_b</option>";
 		echo "</select>";
 		echo "<input type=\"button\" name=\"insertField\" value=\"Insert\" onClick=\"scriptInsertField();\"><BR>";
 		# END Insert Field
@@ -23998,7 +24049,7 @@ if ($ADD==160000000000)
 	$rslt=mysql_query($stmt, $link);
 	$moh_to_print = mysql_num_rows($rslt);
 
-	echo "<br>TEXT-TO-SPEECH(TTS) LISTINGS:\n";
+	echo "<br>MUSIC-ON-HOLD(MOH) LISTINGS:\n";
 	echo "<center><TABLE width=$section_width cellspacing=0 cellpadding=1>\n";
 	echo "<tr bgcolor=black>";
 	echo "<td><font size=1 color=white align=left><B>MOH ID</B></td>";

LANG_www/vicidial_de/call_report_export.php

@@ -5,7 +5,7 @@
 # and/or vicidial_closer_log information by status, list_id and date range. 
 # downloads to a flat text file that is tab delimited
 #
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 #
@@ -14,6 +14,7 @@
 # 90508-0644 - Changed to PHP long tags
 # 90721-1137 - Added rank and owner as vicidial_list fields
 # 91121-0253 - Added list name, list description and status name
+# 100119-1039 - Filtered comments for \n newlines
 #
 
 require("dbconnect.php");
@@ -60,8 +61,8 @@ if ($qm_conf_ct > 0)
 ##### END SETTINGS LOOKUP #####
 ###########################################
 
-$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
-$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
+$PHP_AUTH_USER = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_USER);
+$PHP_AUTH_PW = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_PW);
 
 $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and export_reports='1';";
 if ($DB) {echo "|$stmt|\n";}
@@ -70,7 +71,7 @@ $rslt=mysql_query($stmt, $link);
 $row=mysql_fetch_row($rslt);
 $auth=$row[0];
 
-  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
+if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
 	{
 #	Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
 #	Header("HTTP/1.0 401 Unauthorized");
@@ -215,7 +216,7 @@ if ($run_export > 0)
 	$k=0;
 	if ($RUNcampaign > 0)
 		{
-		$stmt = "SELECT vl.call_date,vl.phone_number,vl.status,vl.user,vu.full_name,vl.campaign_id,vi.vendor_lead_code,vi.source_id,vi.list_id,vi.gmt_offset_now,vi.phone_code,vi.phone_number,vi.title,vi.first_name,vi.middle_initial,vi.last_name,vi.address1,vi.address2,vi.address3,vi.city,vi.state,vi.province,vi.postal_code,vi.country_code,vi.gender,vi.date_of_birth,vi.alt_phone,vi.email,vi.security_phrase,vi.comments,vl.length_in_sec,vl.user_group,vl.alt_dial,vi.rank,vi.owner from vicidial_users vu,vicidial_log vl,vicidial_list vi where vl.call_date >= '$query_date 00:00:00' and vl.call_date <= '$end_date 23:59:59' and vu.user=vl.user and vi.lead_id=vl.lead_id $list_SQL $campaign_SQL $user_group_SQL $status_SQL order by vl.call_date limit 100000;";
+		$stmt = "SELECT vl.call_date,vl.phone_number,vl.status,vl.user,vu.full_name,vl.campaign_id,vi.vendor_lead_code,vi.source_id,vi.list_id,vi.gmt_offset_now,vi.phone_code,vi.phone_number,vi.title,vi.first_name,vi.middle_initial,vi.last_name,vi.address1,vi.address2,vi.address3,vi.city,vi.state,vi.province,vi.postal_code,vi.country_code,vi.gender,vi.date_of_birth,vi.alt_phone,vi.email,vi.security_phrase,vi.comments,vl.length_in_sec,vl.user_group,vl.alt_dial,vi.rank,vi.owner,vi.lead_id from vicidial_users vu,vicidial_log vl,vicidial_list vi where vl.call_date >= '$query_date 00:00:00' and vl.call_date <= '$end_date 23:59:59' and vu.user=vl.user and vi.lead_id=vl.lead_id $list_SQL $campaign_SQL $user_group_SQL $status_SQL order by vl.call_date limit 100000;";
 		$rslt=mysql_query($stmt, $link);
 		if ($DB) {echo "$stmt\n";}
 		$outbound_to_print = mysql_num_rows($rslt);
@@ -231,9 +232,11 @@ if ($run_export > 0)
 				{
 				$row=mysql_fetch_row($rslt);
 
+				$row[29] = preg_replace("/\n|\r/",'!N',$row[29]);
+
 				$export_status[$k] =	$row[2];
 				$export_list_id[$k] =	$row[8];
-				$export_rows[$k] = "$row[0]\t$row[1]\t$row[2]\t$row[3]\t$row[4]\t$row[5]\t$row[6]\t$row[7]\t$row[8]\t$row[9]\t$row[10]\t$row[11]\t$row[12]\t$row[13]\t$row[14]\t$row[15]\t$row[16]\t$row[17]\t$row[18]\t$row[19]\t$row[20]\t$row[21]\t$row[22]\t$row[23]\t$row[24]\t$row[25]\t$row[26]\t$row[27]\t$row[28]\t$row[29]\t$row[30]\t$row[31]\t$row[32]\t$row[33]\t$row[34]\t";
+				$export_rows[$k] = "$row[0]\t$row[1]\t$row[2]\t$row[3]\t$row[4]\t$row[5]\t$row[6]\t$row[7]\t$row[8]\t$row[9]\t$row[10]\t$row[11]\t$row[12]\t$row[13]\t$row[14]\t$row[15]\t$row[16]\t$row[17]\t$row[18]\t$row[19]\t$row[20]\t$row[21]\t$row[22]\t$row[23]\t$row[24]\t$row[25]\t$row[26]\t$row[27]\t$row[28]\t$row[29]\t$row[30]\t$row[31]\t$row[32]\t$row[33]\t$row[34]\t$row[35]\t";
 				$i++;
 				$k++;
 				$outbound_calls++;
@@ -243,7 +246,7 @@ if ($run_export > 0)
 
 	if ($RUNgroup > 0)
 		{
-		$stmtA = "SELECT vl.call_date,vl.phone_number,vl.status,vl.user,vu.full_name,vl.campaign_id,vi.vendor_lead_code,vi.source_id,vi.list_id,vi.gmt_offset_now,vi.phone_code,vi.phone_number,vi.title,vi.first_name,vi.middle_initial,vi.last_name,vi.address1,vi.address2,vi.address3,vi.city,vi.state,vi.province,vi.postal_code,vi.country_code,vi.gender,vi.date_of_birth,vi.alt_phone,vi.email,vi.security_phrase,vi.comments,vl.length_in_sec,vl.user_group,vl.queue_seconds,vi.rank,vi.owner from vicidial_users vu,vicidial_closer_log vl,vicidial_list vi where vl.call_date >= '$query_date 00:00:00' and vl.call_date <= '$end_date 23:59:59' and vu.user=vl.user and vi.lead_id=vl.lead_id $list_SQL $group_SQL $user_group_SQL $status_SQL order by vl.call_date limit 100000;";
+		$stmtA = "SELECT vl.call_date,vl.phone_number,vl.status,vl.user,vu.full_name,vl.campaign_id,vi.vendor_lead_code,vi.source_id,vi.list_id,vi.gmt_offset_now,vi.phone_code,vi.phone_number,vi.title,vi.first_name,vi.middle_initial,vi.last_name,vi.address1,vi.address2,vi.address3,vi.city,vi.state,vi.province,vi.postal_code,vi.country_code,vi.gender,vi.date_of_birth,vi.alt_phone,vi.email,vi.security_phrase,vi.comments,vl.length_in_sec,vl.user_group,vl.queue_seconds,vi.rank,vi.owner,vi.lead_id from vicidial_users vu,vicidial_closer_log vl,vicidial_list vi where vl.call_date >= '$query_date 00:00:00' and vl.call_date <= '$end_date 23:59:59' and vu.user=vl.user and vi.lead_id=vl.lead_id $list_SQL $group_SQL $user_group_SQL $status_SQL order by vl.call_date limit 100000;";
 		$rslt=mysql_query($stmtA, $link);
 		if ($DB) {echo "$stmt\n";}
 		$inbound_to_print = mysql_num_rows($rslt);
@@ -259,9 +262,11 @@ if ($run_export > 0)
 				{
 				$row=mysql_fetch_row($rslt);
 
+				$row[29] = preg_replace("/\n|\r/",'!N',$row[29]);
+
 				$export_status[$k] =	$row[2];
 				$export_list_id[$k] =	$row[8];
-				$export_rows[$k] = "$row[0]\t$row[1]\t$row[2]\t$row[3]\t$row[4]\t$row[5]\t$row[6]\t$row[7]\t$row[8]\t$row[9]\t$row[10]\t$row[11]\t$row[12]\t$row[13]\t$row[14]\t$row[15]\t$row[16]\t$row[17]\t$row[18]\t$row[19]\t$row[20]\t$row[21]\t$row[22]\t$row[23]\t$row[24]\t$row[25]\t$row[26]\t$row[27]\t$row[28]\t$row[29]\t$row[30]\t$row[31]\t$row[32]\t$row[33]\t$row[34]\t";
+				$export_rows[$k] = "$row[0]\t$row[1]\t$row[2]\t$row[3]\t$row[4]\t$row[5]\t$row[6]\t$row[7]\t$row[8]\t$row[9]\t$row[10]\t$row[11]\t$row[12]\t$row[13]\t$row[14]\t$row[15]\t$row[16]\t$row[17]\t$row[18]\t$row[19]\t$row[20]\t$row[21]\t$row[22]\t$row[23]\t$row[24]\t$row[25]\t$row[26]\t$row[27]\t$row[28]\t$row[29]\t$row[30]\t$row[31]\t$row[32]\t$row[33]\t$row[34]\t$row[35]\t";
 				$i++;
 				$k++;
 				}

LANG_www/vicidial_de/list_download.php

@@ -4,13 +4,14 @@
 # downloads the entire contents of a vicidial list ID to a flat text file
 # that is tab delimited
 #
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 #
 # 90209-1310 - First build
 # 90508-0644 - Changed to PHP long tags
 # 90721-1238 - Added rank and owner as vicidial_list fields
+# 100119-1039 - Filtered comments for \n newlines
 #
 
 require("dbconnect.php");
@@ -35,18 +36,16 @@ $stmt = "SELECT use_non_latin FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
-$i=0;
-while ($i < $qm_conf_ct)
+if ($qm_conf_ct > 0)
 	{
 	$row=mysql_fetch_row($rslt);
 	$non_latin =					$row[0];
-	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
 ###########################################
 
-$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
-$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
+$PHP_AUTH_USER = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_USER);
+$PHP_AUTH_PW = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_PW);
 
 $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and download_lists='1';";
 if ($DB) {echo "|$stmt|\n";}
@@ -55,7 +54,7 @@ $rslt=mysql_query($stmt, $link);
 $row=mysql_fetch_row($rslt);
 $auth=$row[0];
 
-  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
+if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
 	{
 #	Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
 #	Header("HTTP/1.0 401 Unauthorized");
@@ -122,6 +121,8 @@ while ($i < $leads_to_print)
 	{
 	$row=mysql_fetch_row($rslt);
 
+	$row[29] = preg_replace("/\n|\r/",'!N',$row[29]);
+
 	echo "$row[0]\t$row[1]\t$row[2]\t$row[3]\t$row[4]\t$row[5]\t$row[6]\t$row[7]\t$row[8]\t$row[9]\t$row[10]\t$row[11]\t$row[12]\t$row[13]\t$row[14]\t$row[15]\t$row[16]\t$row[17]\t$row[18]\t$row[19]\t$row[20]\t$row[21]\t$row[22]\t$row[23]\t$row[24]\t$row[25]\t$row[26]\t$row[27]\t$row[28]\t$row[29]\t$row[30]\t$row[31]\t$row[32]\t$row[33]\r\n";
 
 	$i++;

LANG_www/vicidial_de/listloader.pl

@@ -2,7 +2,7 @@
 #
 # listloader.pl   version 2.2.0
 # 
-# Copyright (C) 2009  Matt Florell,Joe Johnson <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell,Joe Johnson <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 #
 # CHANGES
@@ -21,6 +21,7 @@
 # 80713-0023 - added last_local_call_time field default of 2008-01-01
 # 90721-1425 - Added rank and owner as vicidial_list fields
 # 91112-0616 - Added title/alt-phone duplicate checking
+# 100118-0537 - Added new Australian and New Zealand DST schemes (FSO-FSA and LSS-FSA)
 #
 
 ### begin parsing run-time options ###
@@ -598,6 +599,14 @@ foreach $oWkS (@{$oBook->{Worksheet}}) {
 					if ($AUST_DST) {$gmt_offset++;}
 					$AC_processed++;
 					}
+				if ( (!$AC_processed) && ($area_GMT_method =~ /FSO-FSA/) )
+					{
+					if ($DBX) {print "     First Sunday October to First Sunday April\n";}
+					&AUSE_dstcalc;
+					if ($DBX) {print "     DST: $AUSE_DST\n";}
+					if ($AUSE_DST) {$area_GMT++;}
+					$AC_processed++;
+					}
 				if ( (!$AC_processed) && ($dst_range =~ /FSO-TSM/) )
 					{
 					if ($DBX) {print "     First Sunday October to Third Sunday March\n";}
@@ -606,6 +615,14 @@ foreach $oWkS (@{$oBook->{Worksheet}}) {
 					if ($NZL_DST) {$gmt_offset++;}
 					$AC_processed++;
 					}
+				if ( (!$AC_processed) && ($area_GMT_method =~ /LSS-FSA/) )
+					{
+					if ($DBX) {print "     Last Sunday September to First Sunday April\n";}
+					&NZLN_dstcalc;
+					if ($DBX) {print "     DST: $NZLN_DST\n";}
+					if ($NZLN_DST) {$area_GMT++;}
+					$AC_processed++;
+					}
 				if ( (!$AC_processed) && ($dst_range =~ /TSO-LSF/) )
 					{
 					if ($DBX) {print "     Third Sunday October to Last Sunday February\n";}
@@ -1028,6 +1045,72 @@ sub AUST_dstcalc {
 
 
 
+sub AUSE_dstcalc {
+#**********************************************************************
+# FSO-FSA
+#   2008+ AUSTRALIA ONLY (country code 61)
+#     This is returns 1 if Daylight Savings Time is in effect and 0 if 
+#       Standard time is in effect.
+#     Based on first Sunday in October and first Sunday in April at 1 am.
+#**********************************************************************
+    
+	$AUSE_DST=0;
+	$mm = $mon;
+	$dd = $mday;
+	$ns = $dsec;
+	$dow= $wday;
+
+    if ($mm < 4 || $mm > 10) {
+	$AUSE_DST=1;   return 1;
+    } elsif ($mm >= 5 && $mm <= 9) {
+	$AUSE_DST=0;   return 0;
+    } elsif ($mm == 4) {
+	if ($dd > 7) {
+	    $AUSE_DST=0;   return 1;
+	} elsif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 && $ns < (3600+$timezone*3600)) {
+		    $AUSE_DST=1;   return 0;
+		} else {
+		    $AUSE_DST=0;   return 1;
+		}
+	    } else {
+		if ($dow == 0 && $ns < 7200) {
+		    $AUSE_DST=1;   return 0;
+		} else {
+		    $AUSE_DST=0;   return 1;
+		}
+	    }
+	} else {
+	    $AUSE_DST=1;   return 0;
+	}
+    } elsif ($mm == 10) {
+	if ($dd >= 8) {
+	    $AUSE_DST=1;   return 1;
+	} elsif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 && $ns < (7200+$timezone*3600)) {
+		    $AUSE_DST=0;   return 0;
+		} else {
+		    $AUSE_DST=1;   return 1;
+		}
+	    } else {
+		if ($dow == 0 && $ns < 3600) {
+		    $AUSE_DST=0;   return 0;
+		} else {
+		    $AUSE_DST=1;   return 1;
+		}
+	    }
+	} else {
+	    $AUSE_DST=0;   return 0;
+	}
+    } # end of month checks
+} # end of subroutine dstcalc
+
+
+
+
+
 sub NZL_dstcalc {
 #**********************************************************************
 # FSO-TSM
@@ -1094,6 +1177,74 @@ sub NZL_dstcalc {
 
 
 
+sub NZLN_dstcalc {
+#**********************************************************************
+# LSS-FSA
+#   2007+ NEW ZEALAND (country code 64)
+#     This is returns 1 if Daylight Savings Time is in effect and 0 if 
+#       Standard time is in effect.
+#     Based on last Sunday in September and first Sunday in April at 1 am.
+#**********************************************************************
+    
+	$NZLN_DST=0;
+	$mm = $mon;
+	$dd = $mday;
+	$ns = $dsec;
+	$dow= $wday;
+
+    if ($mm < 4 || $mm > 9) {
+	$NZLN_DST=1;   return 1;
+    } elsif ($mm >= 5 && $mm <= 9) {
+	$NZLN_DST=0;   return 0;
+    } elsif ($mm == 4) {
+	if ($dd > 7) {
+	    $NZLN_DST=0;   return 1;
+	} elsif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 && $ns < (3600+$timezone*3600)) {
+		    $NZLN_DST=1;   return 0;
+		} else {
+		    $NZLN_DST=0;   return 1;
+		}
+	    } else {
+		if ($dow == 0 && $ns < 7200) {
+		    $NZLN_DST=1;   return 0;
+		} else {
+		    $NZLN_DST=0;   return 1;
+		}
+	    }
+	} else {
+	    $NZLN_DST=1;   return 0;
+	}
+    } elsif ($mm == 9) {
+	if ($dd < 25) {
+	    $NZLN_DST=0;   return 0;
+	} elsif ($dd < ($dow+25)) {
+	    $NZLN_DST=0;   return 0;
+	} elsif ($dow == 0) {
+	    if ($timezone) { # UTC calculations
+		if ($ns < (3600+($timezone-1)*3600)) {
+		    $NZLN_DST=0;   return 0;
+		} else {
+		    $NZLN_DST=1;   return 1;
+		}
+	    } else { # local time calculations
+		if ($ns < 3600) {
+		    $NZLN_DST=0;   return 0;
+		} else {
+		    $NZLN_DST=1;   return 1;
+		}
+	    }
+	} else {
+	    $NZLN_DST=1;   return 1;
+	}
+    } # end of month checks
+} # end of subroutine dstcalc
+
+
+
+
+
 sub BZL_dstcalc {
 #**********************************************************************
 # TSO-LSF

LANG_www/vicidial_de/listloader_super.pl

@@ -2,7 +2,7 @@
 #
 # listloader_super.pl   version 2.2.0
 # 
-# Copyright (C) 2009  Matt Florell,Joe Johnson <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell,Joe Johnson <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 #
 # CHANGES
@@ -20,6 +20,7 @@
 # 80713-0023 - added last_local_call_time field default of 2008-01-01
 # 90721-1341 - Added rank and owner as vicidial_list fields
 # 91112-0616 - Added title/alt-phone duplicate checking
+# 100118-0539 - Added new Australian and New Zealand DST schemes (FSO-FSA and LSS-FSA)
 #
 
 ### begin parsing run-time options ###
@@ -600,6 +601,14 @@ foreach $oWkS (@{$oBook->{Worksheet}}) {
 					if ($AUST_DST) {$gmt_offset++;}
 					$AC_processed++;
 					}
+				if ( (!$AC_processed) && ($area_GMT_method =~ /FSO-FSA/) )
+					{
+					if ($DBX) {print "     First Sunday October to First Sunday April\n";}
+					&AUSE_dstcalc;
+					if ($DBX) {print "     DST: $AUSE_DST\n";}
+					if ($AUSE_DST) {$area_GMT++;}
+					$AC_processed++;
+					}
 				if ( (!$AC_processed) && ($dst_range =~ /FSO-TSM/) )
 					{
 					if ($DBX) {print "     First Sunday October to Third Sunday March\n";}
@@ -608,6 +617,14 @@ foreach $oWkS (@{$oBook->{Worksheet}}) {
 					if ($NZL_DST) {$gmt_offset++;}
 					$AC_processed++;
 					}
+				if ( (!$AC_processed) && ($area_GMT_method =~ /LSS-FSA/) )
+					{
+					if ($DBX) {print "     Last Sunday September to First Sunday April\n";}
+					&NZLN_dstcalc;
+					if ($DBX) {print "     DST: $NZLN_DST\n";}
+					if ($NZLN_DST) {$area_GMT++;}
+					$AC_processed++;
+					}
 				if ( (!$AC_processed) && ($dst_range =~ /TSO-LSF/) )
 					{
 					if ($DBX) {print "     Third Sunday October to Last Sunday February\n";}
@@ -1030,6 +1047,72 @@ sub AUST_dstcalc {
 
 
 
+sub AUSE_dstcalc {
+#**********************************************************************
+# FSO-FSA
+#   2008+ AUSTRALIA ONLY (country code 61)
+#     This is returns 1 if Daylight Savings Time is in effect and 0 if 
+#       Standard time is in effect.
+#     Based on first Sunday in October and first Sunday in April at 1 am.
+#**********************************************************************
+    
+	$AUSE_DST=0;
+	$mm = $mon;
+	$dd = $mday;
+	$ns = $dsec;
+	$dow= $wday;
+
+    if ($mm < 4 || $mm > 10) {
+	$AUSE_DST=1;   return 1;
+    } elsif ($mm >= 5 && $mm <= 9) {
+	$AUSE_DST=0;   return 0;
+    } elsif ($mm == 4) {
+	if ($dd > 7) {
+	    $AUSE_DST=0;   return 1;
+	} elsif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 && $ns < (3600+$timezone*3600)) {
+		    $AUSE_DST=1;   return 0;
+		} else {
+		    $AUSE_DST=0;   return 1;
+		}
+	    } else {
+		if ($dow == 0 && $ns < 7200) {
+		    $AUSE_DST=1;   return 0;
+		} else {
+		    $AUSE_DST=0;   return 1;
+		}
+	    }
+	} else {
+	    $AUSE_DST=1;   return 0;
+	}
+    } elsif ($mm == 10) {
+	if ($dd >= 8) {
+	    $AUSE_DST=1;   return 1;
+	} elsif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 && $ns < (7200+$timezone*3600)) {
+		    $AUSE_DST=0;   return 0;
+		} else {
+		    $AUSE_DST=1;   return 1;
+		}
+	    } else {
+		if ($dow == 0 && $ns < 3600) {
+		    $AUSE_DST=0;   return 0;
+		} else {
+		    $AUSE_DST=1;   return 1;
+		}
+	    }
+	} else {
+	    $AUSE_DST=0;   return 0;
+	}
+    } # end of month checks
+} # end of subroutine dstcalc
+
+
+
+
+
 sub NZL_dstcalc {
 #**********************************************************************
 # FSO-TSM
@@ -1096,6 +1179,74 @@ sub NZL_dstcalc {
 
 
 
+sub NZLN_dstcalc {
+#**********************************************************************
+# LSS-FSA
+#   2007+ NEW ZEALAND (country code 64)
+#     This is returns 1 if Daylight Savings Time is in effect and 0 if 
+#       Standard time is in effect.
+#     Based on last Sunday in September and first Sunday in April at 1 am.
+#**********************************************************************
+    
+	$NZLN_DST=0;
+	$mm = $mon;
+	$dd = $mday;
+	$ns = $dsec;
+	$dow= $wday;
+
+    if ($mm < 4 || $mm > 9) {
+	$NZLN_DST=1;   return 1;
+    } elsif ($mm >= 5 && $mm <= 9) {
+	$NZLN_DST=0;   return 0;
+    } elsif ($mm == 4) {
+	if ($dd > 7) {
+	    $NZLN_DST=0;   return 1;
+	} elsif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 && $ns < (3600+$timezone*3600)) {
+		    $NZLN_DST=1;   return 0;
+		} else {
+		    $NZLN_DST=0;   return 1;
+		}
+	    } else {
+		if ($dow == 0 && $ns < 7200) {
+		    $NZLN_DST=1;   return 0;
+		} else {
+		    $NZLN_DST=0;   return 1;
+		}
+	    }
+	} else {
+	    $NZLN_DST=1;   return 0;
+	}
+    } elsif ($mm == 9) {
+	if ($dd < 25) {
+	    $NZLN_DST=0;   return 0;
+	} elsif ($dd < ($dow+25)) {
+	    $NZLN_DST=0;   return 0;
+	} elsif ($dow == 0) {
+	    if ($timezone) { # UTC calculations
+		if ($ns < (3600+($timezone-1)*3600)) {
+		    $NZLN_DST=0;   return 0;
+		} else {
+		    $NZLN_DST=1;   return 1;
+		}
+	    } else { # local time calculations
+		if ($ns < 3600) {
+		    $NZLN_DST=0;   return 0;
+		} else {
+		    $NZLN_DST=1;   return 1;
+		}
+	    }
+	} else {
+	    $NZLN_DST=1;   return 1;
+	}
+    } # end of month checks
+} # end of subroutine dstcalc
+
+
+
+
+
 sub BZL_dstcalc {
 #**********************************************************************
 # TSO-LSF

LANG_www/vicidial_de/new_listloader_superL.php

@@ -1,7 +1,7 @@
 <?php
 # new_listloader_superL.php
 # 
-# Copyright (C) 2009  Matt Florell,Joe Johnson <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell,Joe Johnson <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # AST GUI lead loader from formatted file
 # 
@@ -29,11 +29,12 @@
 # 90522-0506 - Security fix
 # 90721-1339 - Added rank and owner as vicidial_list fields
 # 91112-0616 - Added title/alt-phone duplicate checking
+# 100118-0543 - Added new Australian and New Zealand DST schemes (FSO-FSA and LSS-FSA)
 #
 # make sure vicidial_list exists and that your file follows the formatting correctly. This page does not dedupe or do any other lead filtering actions yet at this time.
 
-$version = '2.2.0-33';
-$build = '91112-0616';
+$version = '2.2.0-34';
+$build = '100118-0543';
 
 
 require("dbconnect.php");
@@ -2107,6 +2108,74 @@ if ( (!$AC_processed) and ($dst_range == 'FSO-LSM') )
 	if ($AUST_DST) {$gmt_offset++;}
 	$AC_processed++;
 	}
+
+if ( (!$AC_processed) and ($dst_range == 'FSO-FSA') )
+	{
+	if ($DBX) {print "     Sonntag in October to First Sonntag in April\n";}
+	#**********************************************************************
+	# FSO-FSA
+	#   2008+ AUSTRALIA ONLY (country code 61)
+	#     This is returns 1 if Daylight Savings Time is in effect and 0 if 
+	#       Standard time is in effect.
+	#     Based on first Sonntag in October and first Sonntag in April at 1 am.
+	#**********************************************************************
+    
+	$AUSE_DST=0;
+	$mm = $mon;
+	$dd = $mday;
+	$ns = $dsec;
+	$dow= $wday;
+
+    if ($mm < 4 or $mm > 10) {
+	$AUSE_DST=1;   
+    } elseif ($mm >= 5 and $mm <= 9) {
+	$AUSE_DST=0;   
+    } elseif ($mm == 4) {
+	if ($dd > 7) {
+	    $AUSE_DST=0;   
+	} elseif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 and $ns < (3600+$timezone*3600)) {
+		    $AUSE_DST=1;   
+		} else {
+		    $AUSE_DST=0;   
+		}
+	    } else {
+		if ($dow == 0 and $ns < 7200) {
+		    $AUSE_DST=1;   
+		} else {
+		    $AUSE_DST=0;   
+		}
+	    }
+	} else {
+	    $AUSE_DST=1;   
+	}
+    } elseif ($mm == 10) {
+	if ($dd >= 8) {
+	    $AUSE_DST=1;   
+	} elseif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 and $ns < (7200+$timezone*3600)) {
+		    $AUSE_DST=0;   
+		} else {
+		    $AUSE_DST=1;   
+		}
+	    } else {
+		if ($dow == 0 and $ns < 3600) {
+		    $AUSE_DST=0;   
+		} else {
+		    $AUSE_DST=1;   
+		}
+	    }
+	} else {
+	    $AUSE_DST=0;   
+	}
+    } # end of month checks
+	if ($DBX) {print "     DST: $AUSE_DST\n";}
+	if ($AUSE_DST) {$gmt_offset++;}
+	$AC_processed++;
+	}
+
 if ( (!$AC_processed) and ($dst_range == 'FSO-TSM') )
 	{
 	if ($DBX) {print "     First Sonntag October to Third Sonntag March\n";}
@@ -2174,6 +2243,75 @@ if ( (!$AC_processed) and ($dst_range == 'FSO-TSM') )
 	$AC_processed++;
 	}
 
+if ( (!$AC_processed) and ($dst_range == 'LSS-FSA') )
+	{
+	if ($DBX) {print "     Last Sonntag in September to First Sonntag in April\n";}
+	#**********************************************************************
+	# LSS-FSA
+	#   2007+ NEW ZEALAND (country code 64)
+	#     This is returns 1 if Daylight Savings Time is in effect and 0 if 
+	#       Standard time is in effect.
+	#     Based on last Sonntag in September and first Sonntag in April at 1 am.
+	#**********************************************************************
+    
+	$NZLN_DST=0;
+	$mm = $mon;
+	$dd = $mday;
+	$ns = $dsec;
+	$dow= $wday;
+
+    if ($mm < 4 || $mm > 9) {
+	$NZLN_DST=1;   
+    } elseif ($mm >= 5 && $mm <= 9) {
+	$NZLN_DST=0;   
+    } elseif ($mm == 4) {
+	if ($dd > 7) {
+	    $NZLN_DST=0;   
+	} elseif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 && $ns < (3600+$timezone*3600)) {
+		    $NZLN_DST=1;   
+		} else {
+		    $NZLN_DST=0;   
+		}
+	    } else {
+		if ($dow == 0 && $ns < 7200) {
+		    $NZLN_DST=1;   
+		} else {
+		    $NZLN_DST=0;   
+		}
+	    }
+	} else {
+	    $NZLN_DST=1;   
+	}
+    } elseif ($mm == 9) {
+	if ($dd < 25) {
+	    $NZLN_DST=0;   
+	} elseif ($dd < ($dow+25)) {
+	    $NZLN_DST=0;   
+	} elseif ($dow == 0) {
+	    if ($timezone) { # UTC calculations
+		if ($ns < (3600+($timezone-1)*3600)) {
+		    $NZLN_DST=0;   
+		} else {
+		    $NZLN_DST=1;   
+		}
+	    } else { # lokale Zeit calculations
+		if ($ns < 3600) {
+		    $NZLN_DST=0;   
+		} else {
+		    $NZLN_DST=1;   
+		}
+	    }
+	} else {
+	    $NZLN_DST=1;   
+	}
+    } # end of month checks
+	if ($DBX) {print "     DST: $NZLN_DST\n";}
+	if ($NZLN_DST) {$gmt_offset++;}
+	$AC_processed++;
+	}
+
 if ( (!$AC_processed) and ($dst_range == 'TSO-LSF') )
 	{
 	if ($DBX) {print "     Third Sonntag October to Last Sonntag February\n";}

LANG_www/vicidial_de/non_agent_api.php

@@ -1,7 +1,7 @@
 <?php
 # non_agent_api.php
 # 
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # This script is designed as an API(Application Programming Interface) to allow
 # other programs to interact with all non-agent-screen VICIDIAL functions
@@ -30,10 +30,11 @@
 # 91026-1059 - Added AREACODE DNC option
 # 91203-1140 - Added agent_ingroup_info feature
 # 91216-0331 - Added duplication check features to add_lead function
+# 100118-0543 - Added new Australian and New Zealand DST schemes (FSO-FSA and LSS-FSA)
 #
 
-$version = '2.2.0-16';
-$build = '91216-0331';
+$version = '2.2.0-17';
+$build = '100118-0543';
 
 require("dbconnect.php");
 
@@ -1255,7 +1256,7 @@ if ($function == 'add_lead')
 								$duplicate_lists .=	"'$row[0]',";
 								$L++;
 								}
-							$duplicate_lists = eregi_replace(",$",'',$dup_lists);
+							$duplicate_lists = eregi_replace(",$",'',$duplicate_lists);
 							}
 						}
 					}
@@ -1287,7 +1288,7 @@ if ($function == 'add_lead')
 					}
 				if (eregi("DUPCAMP",$duplicate_check)) # duplicate check within campaign lists
 					{
-					if ($DB>0) {echo "DEBUG: Checking for duplicates - DUPCAMP\n";}
+					if ($DB>0) {echo "DEBUG: Checking for duplicates - DUPCAMP - $duplicate_lists\n";}
 					$duplicate_found=0;
 					$stmt="SELECT lead_id,list_id from vicidial_list where phone_number='$phone_number' and list_id IN($duplicate_lists) limit 1;";
 					$rslt=mysql_query($stmt, $link);
@@ -2046,6 +2047,74 @@ if ( (!$AC_processed) and ($dst_range == 'FSO-LSM') )
 	if ($AUST_DST) {$gmt_offset++;}
 	$AC_processed++;
 	}
+
+if ( (!$AC_processed) and ($dst_range == 'FSO-FSA') )
+	{
+	if ($DBX) {print "     Sunday in October to First Sunday in April\n";}
+	#**********************************************************************
+	# FSO-FSA
+	#   2008+ AUSTRALIA ONLY (country code 61)
+	#     This is returns 1 if Daylight Savings Time is in effect and 0 if 
+	#       Standard time is in effect.
+	#     Based on first Sunday in October and first Sunday in April at 1 am.
+	#**********************************************************************
+    
+	$AUSE_DST=0;
+	$mm = $mon;
+	$dd = $mday;
+	$ns = $dsec;
+	$dow= $wday;
+
+    if ($mm < 4 or $mm > 10) {
+	$AUSE_DST=1;   
+    } elseif ($mm >= 5 and $mm <= 9) {
+	$AUSE_DST=0;   
+    } elseif ($mm == 4) {
+	if ($dd > 7) {
+	    $AUSE_DST=0;   
+	} elseif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 and $ns < (3600+$timezone*3600)) {
+		    $AUSE_DST=1;   
+		} else {
+		    $AUSE_DST=0;   
+		}
+	    } else {
+		if ($dow == 0 and $ns < 7200) {
+		    $AUSE_DST=1;   
+		} else {
+		    $AUSE_DST=0;   
+		}
+	    }
+	} else {
+	    $AUSE_DST=1;   
+	}
+    } elseif ($mm == 10) {
+	if ($dd >= 8) {
+	    $AUSE_DST=1;   
+	} elseif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 and $ns < (7200+$timezone*3600)) {
+		    $AUSE_DST=0;   
+		} else {
+		    $AUSE_DST=1;   
+		}
+	    } else {
+		if ($dow == 0 and $ns < 3600) {
+		    $AUSE_DST=0;   
+		} else {
+		    $AUSE_DST=1;   
+		}
+	    }
+	} else {
+	    $AUSE_DST=0;   
+	}
+    } # end of month checks
+	if ($DBX) {print "     DST: $AUSE_DST\n";}
+	if ($AUSE_DST) {$gmt_offset++;}
+	$AC_processed++;
+	}
+
 if ( (!$AC_processed) and ($dst_range == 'FSO-TSM') )
 	{
 	if ($DBX) {print "     First Sunday October to Third Sunday March\n";}
@@ -2113,6 +2182,75 @@ if ( (!$AC_processed) and ($dst_range == 'FSO-TSM') )
 	$AC_processed++;
 	}
 
+if ( (!$AC_processed) and ($dst_range == 'LSS-FSA') )
+	{
+	if ($DBX) {print "     Last Sunday in September to First Sunday in April\n";}
+	#**********************************************************************
+	# LSS-FSA
+	#   2007+ NEW ZEALAND (country code 64)
+	#     This is returns 1 if Daylight Savings Time is in effect and 0 if 
+	#       Standard time is in effect.
+	#     Based on last Sunday in September and first Sunday in April at 1 am.
+	#**********************************************************************
+    
+	$NZLN_DST=0;
+	$mm = $mon;
+	$dd = $mday;
+	$ns = $dsec;
+	$dow= $wday;
+
+    if ($mm < 4 || $mm > 9) {
+	$NZLN_DST=1;   
+    } elseif ($mm >= 5 && $mm <= 9) {
+	$NZLN_DST=0;   
+    } elseif ($mm == 4) {
+	if ($dd > 7) {
+	    $NZLN_DST=0;   
+	} elseif ($dd >= ($dow+1)) {
+	    if ($timezone) {
+		if ($dow == 0 && $ns < (3600+$timezone*3600)) {
+		    $NZLN_DST=1;   
+		} else {
+		    $NZLN_DST=0;   
+		}
+	    } else {
+		if ($dow == 0 && $ns < 7200) {
+		    $NZLN_DST=1;   
+		} else {
+		    $NZLN_DST=0;   
+		}
+	    }
+	} else {
+	    $NZLN_DST=1;   
+	}
+    } elseif ($mm == 9) {
+	if ($dd < 25) {
+	    $NZLN_DST=0;   
+	} elseif ($dd < ($dow+25)) {
+	    $NZLN_DST=0;   
+	} elseif ($dow == 0) {
+	    if ($timezone) { # UTC calculations
+		if ($ns < (3600+($timezone-1)*3600)) {
+		    $NZLN_DST=0;   
+		} else {
+		    $NZLN_DST=1;   
+		}
+	    } else { # local time calculations
+		if ($ns < 3600) {
+		    $NZLN_DST=0;   
+		} else {
+		    $NZLN_DST=1;   
+		}
+	    }
+	} else {
+	    $NZLN_DST=1;   
+	}
+    } # end of month checks
+	if ($DBX) {print "     DST: $NZLN_DST\n";}
+	if ($NZLN_DST) {$gmt_offset++;}
+	$AC_processed++;
+	}
+
 if ( (!$AC_processed) and ($dst_range == 'TSO-LSF') )
 	{
 	if ($DBX) {print "     Third Sunday October to Last Sunday February\n";}

LANG_www/vicidial_de/user_stats.php

@@ -1,7 +1,7 @@
 <?php
 # user_stats.php
 # 
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 #
@@ -20,6 +20,7 @@
 # 90508-0644 - Changed to PHP long tags
 # 90524-2009 - Changed time display to use functions.php
 # 91130-2037 - Added user closer log manager flag display
+# 100203-1008 - Added agent activity log section
 #
 
 header ("Content-type: text/html; charset=utf-8");
@@ -506,40 +507,150 @@ echo "</TABLE><BR><BR>\n";
 ##### vicidial agent inbound calls for this time period #####
 
 echo "<B>INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
-echo "<TABLE width=670 cellspacing=0 cellpadding=1>\n";
-echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> KAMPAGNE</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
+echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
+echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> KAMPAGNE</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> MITTEL(S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
 
-	$stmt="select closecallid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,queue_seconds,user_group,xfercallid,term_reason,uniqueid,agent_only from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01'  and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
-	$rslt=mysql_query($stmt, $link);
-	$logs_to_print = mysql_num_rows($rslt);
+$stmt="select call_date,length_in_sec,status,phone_number,campaign_id,queue_seconds,list_id,lead_id,term_reason from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01'  and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
+$rslt=mysql_query($stmt, $link);
+$logs_to_print = mysql_num_rows($rslt);
 
-	$u=0;
-	while ($logs_to_print > $u) {
-		$row=mysql_fetch_row($rslt);
-		if (eregi("1$|3$|5$|7$|9$", $u))
-			{$bgcolor='bgcolor="#B9CBFD"';} 
-		else
-			{$bgcolor='bgcolor="#9BB9FB"';}
+$u=0;
+$TOTALinSECONDS=0;
+$TOTALagentSECONDS=0;
+while ($logs_to_print > $u) 
+	{
+	$row=mysql_fetch_row($rslt);
+	if (eregi("1$|3$|5$|7$|9$", $u))
+		{$bgcolor='bgcolor="#B9CBFD"';} 
+	else
+		{$bgcolor='bgcolor="#9BB9FB"';}
 
-			$u++;
-			echo "<tr $bgcolor>";
-			echo "<td><font size=1>$u</td>";
-			echo "<td><font size=2>$row[4]</td>";
-			echo "<td align=left><font size=2> $row[7]</td>\n";
-			echo "<td align=left><font size=2> $row[8]</td>\n";
-			echo "<td align=left><font size=2> $row[10] </td>\n";
-			echo "<td align=right><font size=2> $row[3] </td>\n";
-			echo "<td align=right><font size=2> $row[14] </td>\n";
-			echo "<td align=right><font size=2> $row[2] </td>\n";
-			echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n";
-			echo "<td align=right><font size=2> $row[17] </td></tr>\n";
+	$TOTALinSECONDS = ($TOTALinSECONDS + $row[1]);
+	$AGENTseconds = ($row[1] - $row[5]);
+	if ($AGENTseconds < 0)
+		{$AGENTseconds=0;}
 
+	$TOTALagentSECONDS = ($TOTALagentSECONDS + $AGENTseconds);
+
+	$u++;
+	echo "<tr $bgcolor>";
+	echo "<td><font size=1>$u</td>";
+	echo "<td><font size=2>$row[0]</td>";
+	echo "<td align=left><font size=2> $row[1]</td>\n";
+	echo "<td align=left><font size=2> $row[2]</td>\n";
+	echo "<td align=left><font size=2> $row[3] </td>\n";
+	echo "<td align=right><font size=2> $row[4] </td>\n";
+	echo "<td align=right><font size=2> $row[5] </td>\n";
+	echo "<td align=right><font size=2> $AGENTseconds </td>\n";
+	echo "<td align=right><font size=2> $row[6] </td>\n";
+	echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[7]\" target=\"_blank\">$row[7]</A> </td>\n";
+	echo "<td align=right><font size=2> $row[8] </td></tr>\n";
 	}
 
+echo "<tr bgcolor=white>";
+echo "<td colspan=2><font size=2>TOTALS</td>";
+echo "<td align=left><font size=2> $TOTALinSECONDS</td>\n";
+echo "<td colspan=4><font size=2> &nbsp; </td>\n";
+echo "<td align=right><font size=2> $TOTALagentSECONDS</td>\n";
+echo "<td colspan=3><font size=2> &nbsp; </td></tr>\n";
+echo "</TABLE></center><BR><BR>\n";
+
+
+##### vicidial agent activity records for this time period #####
+echo "<B>MITTELACTIVITY FOR THIS TIME PERIOD: (10000 record limit)</B>\n";
+echo "<TABLE width=750 cellspacing=0 cellpadding=1>\n";
+echo "<tr><td colspan=2><font size=1> &nbsp; </td><td colspan=6 align=center bgcolor=white><font size=1>these fields are in seconds </td><td colspan=4><font size=1> &nbsp; </td></tr>\n";
+echo "<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>PAUSE</td><td align=left><font size=2> WAIT</td><td align=left><font size=2> TALK</td><td align=right><font size=2> DISPO</td><td align=right><font size=2> DEAD</td><td align=right><font size=2> CUSTOMER</td><td align=right><font size=2> STATUS</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> KAMPAGNE</td><td align=right><font size=2> PAUSE CODE</td></tr>\n";
+
+$stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='" . mysql_real_escape_string($user) . "' and event_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01'  and event_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;";
+$rslt=mysql_query($stmt, $link);
+$logs_to_print = mysql_num_rows($rslt);
+
+$u=0;
+$TOTALpauseSECONDS=0;
+$TOTALwaitSECONDS=0;
+$TOTALtalkSECONDS=0;
+$TOTALdispoSECONDS=0;
+$TOTALdeadSECONDS=0;
+$TOTALcustomerSECONDS=0;
+while ($logs_to_print > $u) 
+	{
+	$row=mysql_fetch_row($rslt);
+	$event_time =	$row[0];
+	$lead_id =		$row[1];
+	$campaign_id =	$row[2];
+	$pause_sec =	$row[3];
+	$wait_sec =		$row[4];
+	$talk_sec =		$row[5];
+	$dispo_sec =	$row[6];
+	$dead_sec =		$row[7];
+	$status =		$row[8];
+	$pause_code =	$row[9];
+	$user_group =	$row[10];
+	$customer_sec = ($talk_sec - $dead_sec);
+	if ($customer_sec < 0)
+		{$customer_sec=0;}
+
+	if (eregi("1$|3$|5$|7$|9$", $u))
+		{$bgcolor='bgcolor="#B9CBFD"';}
+	else
+		{$bgcolor='bgcolor="#9BB9FB"';}
+
+	$TOTALpauseSECONDS = ($TOTALpauseSECONDS + $pause_sec);
+	$TOTALwaitSECONDS = ($TOTALwaitSECONDS + $wait_sec);
+	$TOTALtalkSECONDS = ($TOTALtalkSECONDS + $talk_sec);
+	$TOTALdispoSECONDS = ($TOTALdispoSECONDS + $dispo_sec);
+	$TOTALdeadSECONDS = ($TOTALdeadSECONDS + $dead_sec);
+	$TOTALcustomerSECONDS = ($TOTALcustomerSECONDS + $customer_sec);
+
+
+	$u++;
+	echo "<tr $bgcolor>";
+	echo "<td><font size=1>$u</td>";
+	echo "<td><font size=2>$event_time</td>";
+	echo "<td align=right><font size=2> $pause_sec</td>\n";
+	echo "<td align=right><font size=2> $wait_sec</td>\n";
+	echo "<td align=right><font size=2> $talk_sec </td>\n";
+	echo "<td align=right><font size=2> $dispo_sec </td>\n";
+	echo "<td align=right><font size=2> $dead_sec </td>\n";
+	echo "<td align=right><font size=2> $customer_sec </td>\n";
+	echo "<td align=right><font size=2> $status </td>\n";
+	echo "<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[7]\" target=\"_blank\">$lead_id</A> </td>\n";
+	echo "<td align=right><font size=2> $campaign_id </td>\n";
+	echo "<td align=right><font size=2> $pause_code </td></tr>\n";
+	}
+
+echo "<tr bgcolor=white>";
+echo "<td colspan=2><font size=2>TOTALS</td>";
+echo "<td align=right><font size=2> $TOTALpauseSECONDS</td>\n";
+echo "<td align=right><font size=2> $TOTALwaitSECONDS</td>\n";
+echo "<td align=right><font size=2> $TOTALtalkSECONDS</td>\n";
+echo "<td align=right><font size=2> $TOTALdispoSECONDS</td>\n";
+echo "<td align=right><font size=2> $TOTALdeadSECONDS</td>\n";
+echo "<td align=right><font size=2> $TOTALcustomerSECONDS</td>\n";
+echo "<td colspan=4><font size=2> &nbsp; </td></tr>\n";
+
+$TOTALpauseSECONDShh =	sec_convert($TOTALpauseSECONDS,'H'); 
+$TOTALwaitSECONDShh =	sec_convert($TOTALwaitSECONDS,'H'); 
+$TOTALtalkSECONDShh =	sec_convert($TOTALtalkSECONDS,'H'); 
+$TOTALdispoSECONDShh =	sec_convert($TOTALdispoSECONDS,'H'); 
+$TOTALdeadSECONDShh =	sec_convert($TOTALdeadSECONDS,'H'); 
+$TOTALcustomerSECONDShh =	sec_convert($TOTALcustomerSECONDS,'H'); 
+
+echo "<tr bgcolor=white>";
+echo "<td colspan=2><font size=1>(in HH:MM:SS)</td>";
+echo "<td align=right><font size=2> $TOTALpauseSECONDShh</td>\n";
+echo "<td align=right><font size=2> $TOTALwaitSECONDShh</td>\n";
+echo "<td align=right><font size=2> $TOTALtalkSECONDShh</td>\n";
+echo "<td align=right><font size=2> $TOTALdispoSECONDShh</td>\n";
+echo "<td align=right><font size=2> $TOTALdeadSECONDShh</td>\n";
+echo "<td align=right><font size=2> $TOTALcustomerSECONDShh</td>\n";
+echo "<td colspan=4><font size=2> &nbsp; </td></tr>\n";
 
 echo "</TABLE></center><BR><BR>\n";
 
 
+
 ##### vicidial recordings for this time period #####
 
 echo "<B>RECORDINGS FOR THIS TIME PERIOD: (10000 record limit)</B>\n";

LANG_www/vicidial_el/AST_VDADstats.php

@@ -1,7 +1,7 @@
 <?php 
 # AST_VDADstats.php
 # 
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 # 60619-1718 - Added variable filtering to eliminate SQL injection attack threat
@@ -23,6 +23,7 @@
 # 90806-0001 - Added CI(Customer Interaction/Human Answered) stats, added option to add inbound rollover stats to these
 # 90827-1154 - Added List ID breakdown of calls
 # 91222-0843 - Fixed ALL-CAMPAIGNS inbound rollover issue(bug #262), and some other bugs
+# 100202-1034 - Added statuses to no-answer section
 #
 
 header ("Content-type: text/html; charset=utf-8");
@@ -625,19 +626,28 @@ else
 
 
 	$OUToutput .= "\n";
-	$OUToutput .= "---------- ΜΗ ΑΠΑΝΤ ΑΥΤ ΚΛΗΣΕΙΣ\n";
+	$OUToutput .= "---------- NO ΑΠΑΝΤΗΣΗS\n";
 
-	$stmt="select count(*),sum(length_in_sec) from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $group_SQLand and status IN('NA','B') and (length_in_sec <= 60 or length_in_sec is null);";
+	$stmt="select count(*),sum(length_in_sec) from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $group_SQLand and status IN('NA','ADC','AB','CPDB','CPDUK','CPDATB','CPDNA','CPDREJ','CPDINV','CPDSUA','CPDSI','CPDSNC','CPDSR','CPDSUK','CPDSV','CPDERR') and (length_in_sec <= 60 or length_in_sec is null);";
 	$rslt=mysql_query($stmt, $link);
 	if ($DB) {$OUToutput .= "$stmt\n";}
 	$row=mysql_fetch_row($rslt);
+	$autoNAcalls =	sprintf("%10s", $row[0]);
 
-	$NAcalls =	sprintf("%10s", $row[0]);
-	if ( ($NAcalls < 1) or ($TOTALcalls < 1) )
+	$stmt="select count(*),sum(length_in_sec) from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $group_SQLand and status IN('B','DC','N') and (length_in_sec <= 60 or length_in_sec is null);";
+	$rslt=mysql_query($stmt, $link);
+	if ($DB) {$OUToutput .= "$stmt\n";}
+	$row=mysql_fetch_row($rslt);
+	$manualNAcalls =	sprintf("%10s", $row[0]);
+
+	$totalNAcalls = ($autoNAcalls + $manualNAcalls);
+	$totalNAcalls =	sprintf("%10s", $totalNAcalls);
+
+	if ( ($totalNAcalls < 1) or ($TOTALcalls < 1) )
 		{$NApercent = '0';}
 	else
 		{
-		$NApercent = (($NAcalls / $TOTALcalls) * 100);
+		$NApercent = (($totalNAcalls / $TOTALcalls) * 100);
 		$NApercent = round($NApercent, 2);
 		}
 
@@ -650,7 +660,9 @@ else
 		$average_na_seconds =	sprintf("%10s", $average_na_seconds);
 		}
 
-	$OUToutput .= "Total NA calls -Busy,Disconnect,RingNoAnswer: $NAcalls  $NApercent%\n";
+	$OUToutput .= "Total NA calls -Busy,Disconnect,RingNoAnswer: $totalNAcalls  $NApercent%\n";
+	$OUToutput .= "Total auto NA calls -system-set:              $autoNAcalls\n";
+	$OUToutput .= "Total manual NA calls -agent-set:             $manualNAcalls\n";
 	$OUToutput .= "Μέσος όρος σε δευτερόλεπτα για ΝΑ κλήσεις: $average_na_seconds\n";
 
 

LANG_www/vicidial_el/AST_agent_days_detail.php

@@ -268,14 +268,14 @@ else
 
 	if ($file_download < 1)
 		{
-		echo "CALL STATS BREAKDOWN:\n";
+		echo "LEAD STATS BREAKDOWN:\n";
 		echo "+------------+--------+--------+--------+$statusesHEAD\n";
-		echo "| <a href=\"$LINKbase\">DATE</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>  | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
+		echo "| <a href=\"$LINKbase\">DATE</a>       | <a href=\"$LINKbase&stage=LEADS\">LEADS</a>  | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
 		echo "+------------+--------+--------+--------+$statusesHEAD\n";
 		}
 	else
 		{
-		$file_output .= "DATE,CALLS,CIcalls,DNC-CI%,$statusesFILE\n";
+		$file_output .= "DATE,LEADS,CIcalls,DNC-CI%,$statusesFILE\n";
 		}
 
 	### BEGIN loop through each user ###
@@ -371,7 +371,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWdate) . '-----' . $m . '-----' . sprintf("%020s", $RAWdate);
 			$TOPsortTALLY[$m]=$RAWcalls;
 			}
-		if ($stage == 'CALLS')
+		if ($stage == 'LEADS')
 			{
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWdate);
 			$TOPsortTALLY[$m]=$RAWcalls;
@@ -391,7 +391,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWdncPCT) . '-----' . $m . '-----' . sprintf("%020s", $RAWdate);
 			$TOPsortTALLY[$m]=$RAWdncPCT;
 			}
-		if (!ereg("ID|TIME|CALLS|CI|DNCCI",$stage))
+		if (!ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
 			{
 			if ($file_download < 1)
 				{echo "$Toutput";}
@@ -409,11 +409,11 @@ else
 
 
 	### BEGIN sort through output to display properly ###
-	if (ereg("ID|TIME|CALLS|CI|DNCCI",$stage))
+	if (ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
 		{
 		if (ereg("ID",$stage))
 			{sort($TOPsort, SORT_NUMERIC);}
-		if (ereg("TIME|CALLS|CI|DNCCI",$stage))
+		if (ereg("TIME|LEADS|CI|DNCCI",$stage))
 			{rsort($TOPsort, SORT_NUMERIC);}
 
 		$m=0;

LANG_www/vicidial_el/AST_agent_performance_detail.php

@@ -1,7 +1,7 @@
 <?php 
 # AST_agent_performance_detail.php
 # 
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 #
@@ -20,6 +20,7 @@
 # 90523-0935 - Rewrite of seconds to minutes and hours conversion
 # 90717-1500 - Changed to be multi-campaign, multi-user-group select
 # 90908-1058 - Added DEAD time statistics
+# 100203-1131 - Added CUSTOMER time statistics
 #
 
 require("dbconnect.php");
@@ -58,12 +59,10 @@ $stmt = "SELECT use_non_latin FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
-$i=0;
-while ($i < $qm_conf_ct)
+if ($qm_conf_ct > 0)
 	{
 	$row=mysql_fetch_row($rslt);
 	$non_latin =					$row[0];
-	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
 ###########################################
@@ -78,7 +77,7 @@ $rslt=mysql_query($stmt, $link);
 $row=mysql_fetch_row($rslt);
 $auth=$row[0];
 
-  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
+if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
 	{
     Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
     Header("HTTP/1.0 401 Unauthorized");
@@ -306,6 +305,9 @@ while ($i < $rows_to_print)
 	$dispo_sec[$i] =	$row[6];
 	$status[$i] =		$row[7];
 	$dead_sec[$i] =		$row[8];
+	$customer_sec[$i] =	($talk_sec[$i] - $dead_sec[$i]);
+	if ($customer_sec[$i] < 1)
+		{$customer_sec[$i]=0;}
 	if ( (!eregi("-$status[$i]-", $statuses)) and (strlen($status[$i])>0) )
 		{
 		$statusesTXT = sprintf("%8s", $status[$i]);
@@ -326,10 +328,10 @@ while ($i < $rows_to_print)
 	$i++;
 	}
 
-echo "CALL STATS BREAKDOWN:\n";
-echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
-echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>  | <a href=\"$LINKbase&stage=TIME\">TIME</a>      | PAUSE    |PAUSAVG | WAIT     |WAITAVG | TALK     |TALKAVG | DISPO    |DISPAVG | DEAD     |DEADAVG |$statusesHTML\n";
-echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "CALL STATS BREAKDOWN: (Statistics related to handling of calls only)\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=LEADS\">LEADS</a>  | <a href=\"$LINKbase&stage=TIME\">TIME</a>      | PAUSE    |PAUSAVG | WAIT     |WAITAVG | TALK     |TALKAVG | DISPO    |DISPAVG | DEAD     |DEADAVG | CUSTOMER |CUSTAVG |$statusesHTML\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
 
 
 ### BEGIN loop through each user ###
@@ -345,6 +347,7 @@ while ($m < $k)
 	$Swait_sec=0;
 	$Sdispo_sec=0;
 	$Sdead_sec=0;
+	$Scustomer_sec=0;
 	$SstatusesHTML='';
 
 	### BEGIN loop through each status ###
@@ -365,6 +368,7 @@ while ($m < $k)
 				$Swait_sec =	($Swait_sec + $wait_sec[$i]);
 				$Sdispo_sec =	($Sdispo_sec + $dispo_sec[$i]);
 				$Sdead_sec =	($Sdead_sec + $dead_sec[$i]);
+				$Scustomer_sec =	($Scustomer_sec + $customer_sec[$i]);
 				$SstatusTXT = sprintf("%8s", $calls[$i]);
 				$SstatusesHTML .= " $SstatusTXT |";
 				$status_found++;
@@ -387,6 +391,7 @@ while ($m < $k)
 	$TOTtotPAUSE=($TOTtotPAUSE + $Spause_sec);
 	$TOTtotDISPO=($TOTtotDISPO + $Sdispo_sec);
 	$TOTtotDEAD=($TOTtotDEAD + $Sdead_sec);
+	$TOTtotCUSTOMER=($TOTtotCUSTOMER + $Scustomer_sec);
 	$Stime = ($Stalk_sec + $Spause_sec + $Swait_sec + $Sdispo_sec);
 	if ( ($Scalls > 0) and ($Stalk_sec > 0) ) {$Stalk_avg = ($Stalk_sec/$Scalls);}
 		else {$Stalk_avg=0;}
@@ -398,6 +403,8 @@ while ($m < $k)
 		else {$Sdispo_avg=0;}
 	if ( ($Scalls > 0) and ($Sdead_sec > 0) ) {$Sdead_avg = ($Sdead_sec/$Scalls);}
 		else {$Sdead_avg=0;}
+	if ( ($Scalls > 0) and ($Scustomer_sec > 0) ) {$Scustomer_avg = ($Scustomer_sec/$Scalls);}
+		else {$Scustomer_avg=0;}
 
 	$RAWuser = $Suser;
 	$RAWcalls = $Scalls;
@@ -429,6 +436,8 @@ while ($m < $k)
 	$USERavgDISPO_MS =		sec_convert($Sdispo_avg,'M'); 
 	$USERtotDEAD_MS =		sec_convert($Sdead_sec,'H'); 
 	$USERavgDEAD_MS =		sec_convert($Sdead_avg,'M'); 
+	$USERtotCUSTOMER_MS =	sec_convert($Scustomer_sec,'H'); 
+	$USERavgCUSTOMER_MS =	sec_convert($Scustomer_avg,'M'); 
 
 	$pfUSERtime_MS =		sprintf("%9s", $pfUSERtime_MS);
 	$pfUSERtotTALK_MS =		sprintf("%8s", $pfUSERtotTALK_MS);
@@ -441,19 +450,21 @@ while ($m < $k)
 	$pfUSERavgDISPO_MS =	sprintf("%6s", $USERavgDISPO_MS);
 	$pfUSERtotDEAD_MS =		sprintf("%8s", $USERtotDEAD_MS);
 	$pfUSERavgDEAD_MS =		sprintf("%6s", $USERavgDEAD_MS);
+	$pfUSERtotCUSTOMER_MS =	sprintf("%8s", $USERtotCUSTOMER_MS);
+	$pfUSERavgCUSTOMER_MS =	sprintf("%6s", $USERavgCUSTOMER_MS);
 	$PAUSEtotal[$m] = $pfUSERtotPAUSE_MS;
 
-	$Toutput = "| $Sfull_name | <a href=\"./user_stats.php?user=$RAWuser\">$Suser</a> | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERavgDEAD_MS |$SstatusesHTML\n";
+	$Toutput = "| $Sfull_name | <a href=\"./user_stats.php?user=$RAWuser\">$Suser</a> | $Scalls | $pfUSERtime_MS | $pfUSERtotPAUSE_MS | $pfUSERavgPAUSE_MS | $pfUSERtotWAIT_MS | $pfUSERavgWAIT_MS | $pfUSERtotTALK_MS | $pfUSERavgTALK_MS | $pfUSERtotDISPO_MS | $pfUSERavgDISPO_MS | $pfUSERtotDEAD_MS | $pfUSERavgDEAD_MS | $pfUSERtotCUSTOMER_MS | $pfUSERavgCUSTOMER_MS |$SstatusesHTML\n";
 
 	$TOPsorted_output[$m] = $Toutput;
 
 	if ($stage == 'ID')
 		{$TOPsort[$m] =	'' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);}
-	if ($stage == 'CALLS')
+	if ($stage == 'LEADS')
 		{$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);}
 	if ($stage == 'TIME')
 		{$TOPsort[$m] =	'' . sprintf("%08s", $Stime) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);}
-	if (!ereg("ID|TIME|CALLS",$stage))
+	if (!ereg("ID|TIME|LEADS",$stage))
 		{echo "$Toutput";}
 
 	$m++;
@@ -463,11 +474,11 @@ while ($m < $k)
 
 
 ### BEGIN sort through output to display properly ###
-if (ereg("ID|TIME|CALLS",$stage))
+if (ereg("ID|TIME|LEADS",$stage))
 	{
 	if (ereg("ID",$stage))
 		{sort($TOPsort, SORT_NUMERIC);}
-	if (ereg("TIME|CALLS",$stage))
+	if (ereg("TIME|LEADS",$stage))
 		{rsort($TOPsort, SORT_NUMERIC);}
 
 	$m=0;
@@ -531,6 +542,8 @@ if ($TOTtotPAUSE < 1) {$TOTavgPAUSE = '0';}
 else {$TOTavgPAUSE = ($TOTtotPAUSE / $TOTcalls);}
 if ($TOTtotWAIT < 1) {$TOTavgWAIT = '0';}
 else {$TOTavgWAIT = ($TOTtotWAIT / $TOTcalls);}
+if ($TOTtotCUSTOMER < 1) {$TOTavgCUSTOMER = '0';}
+else {$TOTavgCUSTOMER = ($TOTtotCUSTOMER / $TOTcalls);}
 
 $TOTtime_MS =		sec_convert($TOTtime,'H'); 
 $TOTtotTALK_MS =	sec_convert($TOTtotTALK,'H'); 
@@ -538,11 +551,13 @@ $TOTtotDISPO_MS =	sec_convert($TOTtotDISPO,'H');
 $TOTtotDEAD_MS =	sec_convert($TOTtotDEAD,'H'); 
 $TOTtotPAUSE_MS =	sec_convert($TOTtotPAUSE,'H'); 
 $TOTtotWAIT_MS =	sec_convert($TOTtotWAIT,'H'); 
+$TOTtotCUSTOMER_MS =	sec_convert($TOTtotCUSTOMER,'H'); 
 $TOTavgTALK_MS =	sec_convert($TOTavgTALK,'M'); 
 $TOTavgDISPO_MS =	sec_convert($TOTavgDISPO,'H'); 
 $TOTavgDEAD_MS =	sec_convert($TOTavgDEAD,'H'); 
 $TOTavgPAUSE_MS =	sec_convert($TOTavgPAUSE,'H'); 
 $TOTavgWAIT_MS =	sec_convert($TOTavgWAIT,'H'); 
+$TOTavgCUSTOMER_MS =	sec_convert($TOTavgCUSTOMER,'H'); 
 
 $TOTtime_MS =		sprintf("%10s", $TOTtime_MS);
 $TOTtotTALK_MS =	sprintf("%10s", $TOTtotTALK_MS);
@@ -550,11 +565,13 @@ $TOTtotDISPO_MS =	sprintf("%10s", $TOTtotDISPO_MS);
 $TOTtotDEAD_MS =	sprintf("%10s", $TOTtotDEAD_MS);
 $TOTtotPAUSE_MS =	sprintf("%10s", $TOTtotPAUSE_MS);
 $TOTtotWAIT_MS =	sprintf("%10s", $TOTtotWAIT_MS);
+$TOTtotCUSTOMER_MS =	sprintf("%10s", $TOTtotCUSTOMER_MS);
 $TOTavgTALK_MS =	sprintf("%6s", $TOTavgTALK_MS);
 $TOTavgDISPO_MS =	sprintf("%6s", $TOTavgDISPO_MS);
 $TOTavgDEAD_MS =	sprintf("%6s", $TOTavgDEAD_MS);
 $TOTavgPAUSE_MS =	sprintf("%6s", $TOTavgPAUSE_MS);
 $TOTavgWAIT_MS =	sprintf("%6s", $TOTavgWAIT_MS);
+$TOTavgCUSTOMER_MS =	sprintf("%6s", $TOTavgCUSTOMER_MS);
 
 while(strlen($TOTtime_MS)>10) {$TOTtime_MS = substr("$TOTtime_MS", 0, -1);}
 while(strlen($TOTtotTALK_MS)>10) {$TOTtotTALK_MS = substr("$TOTtotTALK_MS", 0, -1);}
@@ -562,16 +579,18 @@ while(strlen($TOTtotDISPO_MS)>10) {$TOTtotDISPO_MS = substr("$TOTtotDISPO_MS", 0
 while(strlen($TOTtotDEAD_MS)>10) {$TOTtotDEAD_MS = substr("$TOTtotDEAD_MS", 0, -1);}
 while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
 while(strlen($TOTtotWAIT_MS)>10) {$TOTtotWAIT_MS = substr("$TOTtotWAIT_MS", 0, -1);}
+while(strlen($TOTtotCUSTOMER_MS)>10) {$TOTtotCUSTOMER_MS = substr("$TOTtotCUSTOMER_MS", 0, -1);}
 while(strlen($TOTavgTALK_MS)>6) {$TOTavgTALK_MS = substr("$TOTavgTALK_MS", 0, -1);}
 while(strlen($TOTavgDISPO_MS)>6) {$TOTavgDISPO_MS = substr("$TOTavgDISPO_MS", 0, -1);}
 while(strlen($TOTavgDEAD_MS)>6) {$TOTavgDEAD_MS = substr("$TOTavgDEAD_MS", 0, -1);}
 while(strlen($TOTavgPAUSE_MS)>6) {$TOTavgPAUSE_MS = substr("$TOTavgPAUSE_MS", 0, -1);}
 while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1);}
+while(strlen($TOTavgCUSTOMER_MS)>6) {$TOTavgCUSTOMER_MS = substr("$TOTavgCUSTOMER_MS", 0, -1);}
 
 
-echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
-echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTavgDEAD_MS |$SUMstatusesHTML\n";
-echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
+echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTavgDEAD_MS |$TOTtotCUSTOMER_MS| $TOTavgCUSTOMER_MS |$SUMstatusesHTML\n";
+echo "+-----------------+----------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
 
 echo "\n\n";
 
@@ -737,7 +756,7 @@ while ($m < $k)
 
 
 ### BEGIN sort through output to display properly ###
-#if (ereg("ID|TIME|CALLS",$stage))
+#if (ereg("ID|TIME|LEADS",$stage))
 #	{
 #	$n=0;
 #	while ($n <= $m)

LANG_www/vicidial_el/AST_agent_status_detail.php

@@ -1,7 +1,7 @@
 <?php 
 # AST_agent_status_detail.php
 # 
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 #
@@ -9,6 +9,7 @@
 # 90225-2252 - Added CSV download option
 # 90310-2030 - Admin header
 # 90508-0644 - Changed to PHP long tags
+# 100119-0935 - Fixed bug 291
 #
 
 
@@ -314,14 +315,14 @@ else
 
 	if ($file_download < 1)
 		{
-		echo "CALL STATS BREAKDOWN:\n";
+		echo "LEADS STATS BREAKDOWN:\n";
 		echo "+-----------------+----------+--------+--------+--------+$statusesHEAD\n";
-		echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>  | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
+		echo "| <a href=\"$LINKbase\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=LEADS\">LEADS</a>  | <a href=\"$LINKbase&stage=CI\">CIcalls</a>| <a href=\"$LINKbase&stage=DNCCI\">DNC/CI%</a>|$statusesHTML\n";
 		echo "+-----------------+----------+--------+--------+--------+$statusesHEAD\n";
 		}
 	else
 		{
-		$file_output .= "USER,ID,CALLS,CIcalls,DNC-CI%,$statusesFILE\n";
+		$file_output .= "USER,ID,LEADS,CIcalls,DNC-CI%,$statusesFILE\n";
 		}
 
 
@@ -372,6 +373,7 @@ else
 			if ($status_found < 1)
 				{
 				$SstatusesHTML .= "        0 |";
+				$SstatusesFILE .= "0,";
 				}
 			### END loop through each stat line ###
 			$n++;
@@ -431,7 +433,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWcalls;
 			}
-		if ($stage == 'CALLS')
+		if ($stage == 'LEADS')
 			{
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWcalls;
@@ -451,7 +453,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWdncPCT) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWdncPCT;
 			}
-		if (!ereg("ID|TIME|CALLS|CI|DNCCI",$stage))
+		if (!ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
 			if ($file_download < 1)
 				{echo "$Toutput";}
 			else
@@ -467,11 +469,11 @@ else
 
 
 	### BEGIN sort through output to display properly ###
-	if (ereg("ID|TIME|CALLS|CI|DNCCI",$stage))
+	if (ereg("ID|TIME|LEADS|CI|DNCCI",$stage))
 		{
 		if (ereg("ID",$stage))
 			{sort($TOPsort, SORT_NUMERIC);}
-		if (ereg("TIME|CALLS|CI|DNCCI",$stage))
+		if (ereg("TIME|LEADS|CI|DNCCI",$stage))
 			{rsort($TOPsort, SORT_NUMERIC);}
 
 		$m=0;

LANG_www/vicidial_el/AST_agent_time_detail.php

@@ -4,11 +4,12 @@
 # Pulls time stats per agent selectable by campaign or user group
 # should be most accurate agent stats of all of the reports
 #
-# Copyright (C) 2009  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
+# Copyright (C) 2010  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
 #
 # CHANGES
 # 90522-0723 - First build
 # 90908-1103 - Added DEAD time stats
+# 100203-1147 - Added CUSTOMER time statistics
 #
 
 require("dbconnect.php");
@@ -47,12 +48,10 @@ $stmt = "SELECT use_non_latin FROM system_settings;";
 $rslt=mysql_query($stmt, $link);
 if ($DB) {echo "$stmt\n";}
 $qm_conf_ct = mysql_num_rows($rslt);
-$i=0;
-while ($i < $qm_conf_ct)
+if ($qm_conf_ct > 0)
 	{
 	$row=mysql_fetch_row($rslt);
 	$non_latin =					$row[0];
-	$i++;
 	}
 ##### END SETTINGS LOOKUP #####
 ###########################################
@@ -67,7 +66,7 @@ $rslt=mysql_query($stmt, $link);
 $row=mysql_fetch_row($rslt);
 $auth=$row[0];
 
-  if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
+if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
 	{
     Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
     Header("HTTP/1.0 401 Unauthorized");
@@ -345,17 +344,20 @@ else
 		$lead =			$row[5];
 		$status =		$row[6];
 		$dead =			$row[7];
-
 		if ($wait > 30000) {$wait=0;}
 		if ($talk > 30000) {$talk=0;}
 		if ($dispo > 30000) {$dispo=0;}
 		if ($pause > 30000) {$pause=0;}
 		if ($dead > 30000) {$dead=0;}
+		$customer =		($talk - $dead);
+		if ($customer < 1)
+			{$customer=0;}
 		$TOTwait =	($TOTwait + $wait);
 		$TOTtalk =	($TOTtalk + $talk);
 		$TOTdispo =	($TOTdispo + $dispo);
 		$TOTpause =	($TOTpause + $pause);
 		$TOTdead =	($TOTdead + $dead);
+		$TOTcustomer =	($TOTcustomer + $customer);
 		$TOTALtime = ($TOTALtime + $pause + $dispo + $talk + $wait);
 		if ( ($lead > 0) and ((!eregi("NULL",$status)) and (strlen($status) > 0)) ) {$TOTcalls++;}
 		
@@ -377,6 +379,7 @@ else
 				$Sdispo[$m] =	($Sdispo[$m] + $dispo);
 				$Spause[$m] =	($Spause[$m] + $pause);
 				$Sdead[$m] =	($Sdead[$m] + $dead);
+				$Scustomer[$m] =	($Scustomer[$m] + $customer);
 				if ( ($lead > 0) and ((!eregi("NULL",$status)) and (strlen($status) > 0)) ) {$Scalls[$m]++;}
 				}
 			$m++;
@@ -390,6 +393,7 @@ else
 			$Sdispo[$uc] =	$dispo;
 			$Spause[$uc] =	$pause;
 			$Sdead[$uc] =	$dead;
+			$Scustomer[$uc] =	$customer;
 			if ($lead > 0) {$Scalls[$uc]++;}
 			$uc++;
 			}
@@ -410,13 +414,13 @@ else
 	if ($file_download < 1)
 		{
 		echo "AGENT TIME BREAKDOWN:\n";
-		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
-		echo "| <a href=\"$LINKbase&stage=NAME\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=CALLS\">CALLS</a>    | <a href=\"$LINKbase&stage=TCLOCK\">TIME CLOCK</a> | <a href=\"$LINKbase&stage=TIME\">AGENT TIME</a> | WAIT       | TALK       | DISPO      | PAUSE      | DEAD       |   |$sub_statusesHTML\n";
-		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "| <a href=\"$LINKbase&stage=NAME\">USER NAME</a>       | <a href=\"$LINKbase&stage=ID\">ID</a>       | <a href=\"$LINKbase&stage=LEADS\">LEADS</a>    | <a href=\"$LINKbase&stage=TCLOCK\">TIME CLOCK</a> | <a href=\"$LINKbase&stage=TIME\">AGENT TIME</a> | WAIT       | TALK       | DISPO      | PAUSE      | DEAD       | CUSTOMER   |   |$sub_statusesHTML\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
 		}
 	else
 		{
-		$file_output .= "USER,ID,CALLS,TIME CLOCK,AGENT TIME,WAIT,TALK,DISPO,PAUSE,DEAD$sub_statusesFILE\n";
+		$file_output .= "USER,ID,LEADS,TIME CLOCK,AGENT TIME,WAIT,TALK,DISPO,PAUSE,DEAD,CUSTOMER$sub_statusesFILE\n";
 		}
 	##### END print the output to screen or put into file output variable
 
@@ -445,6 +449,7 @@ else
 		$Sdispo[$m]=	sec_convert($Sdispo[$m],'H'); 
 		$Spause[$m]=	sec_convert($Spause[$m],'H'); 
 		$Sdead[$m]=	sec_convert($Sdead[$m],'H'); 
+		$Scustomer[$m]=	sec_convert($Scustomer[$m],'H'); 
 		$Stime[$m]=		sec_convert($Stime[$m],'H'); 
 
 		$RAWtime = $Stime[$m];
@@ -453,6 +458,7 @@ else
 		$RAWdispo = $Sdispo[$m];
 		$RAWpause = $Spause[$m];
 		$RAWdead = $Sdead[$m];
+		$RAWcustomer = $Scustomer[$m];
 
 		$n=0;
 		$user_name_found=0;
@@ -547,6 +553,7 @@ else
 		$Sdispo[$m]=	sprintf("%10s", $Sdispo[$m]); 
 		$Spause[$m]=	sprintf("%10s", $Spause[$m]); 
 		$Sdead[$m]=		sprintf("%10s", $Sdead[$m]); 
+		$Scustomer[$m]=		sprintf("%10s", $Scustomer[$m]);
 		$Scalls[$m]=	sprintf("%8s", $Scalls[$m]); 
 		$Stime[$m]=		sprintf("%10s", $Stime[$m]); 
 
@@ -568,11 +575,11 @@ else
 
 		if ($file_download < 1)
 			{
-			$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?user=$RAWuser\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] | $Swait[$m] | $Stalk[$m] | $Sdispo[$m] | $Spause[$m] | $Sdead[$m] |   |$SstatusesHTML\n";
+			$Toutput = "| $Sname[$m] | <a href=\"./user_stats.php?user=$RAWuser\">$Suser[$m]</a> | $Scalls[$m] | $StimeTC[$m]$TCuserAUTOLOGOUT| $Stime[$m] | $Swait[$m] | $Stalk[$m] | $Sdispo[$m] | $Spause[$m] | $Sdead[$m] | $Scustomer[$m] |   |$SstatusesHTML\n";
 			}
 		else
 			{
-			$fileToutput = "$RAWname,$RAWuser,$RAWcalls,$RAWtimeTC,$RAWtime,$RAWwait,$RAWtalk,$RAWdispo,$RAWpause,$RAWdead$SstatusesFILE\n";
+			$fileToutput = "$RAWname,$RAWuser,$RAWcalls,$RAWtimeTC,$RAWtime,$RAWwait,$RAWtalk,$RAWdispo,$RAWpause,$RAWdead,$RAWcustomer$SstatusesFILE\n";
 			}
 
 		$TOPsorted_output[$m] = $Toutput;
@@ -588,7 +595,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWuser) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWcalls;
 			}
-		if ($stage == 'CALLS')
+		if ($stage == 'LEADS')
 			{
 			$TOPsort[$m] =	'' . sprintf("%08s", $RAWcalls) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWcalls;
@@ -603,7 +610,7 @@ else
 			$TOPsort[$m] =	'' . sprintf("%010s", $RAWtimeTCsec) . '-----' . $m . '-----' . sprintf("%020s", $RAWuser);
 			$TOPsortTALLY[$m]=$RAWtimeTCsec;
 			}
-		if (!ereg("NAME|ID|TIME|CALLS|TCLOCK",$stage))
+		if (!ereg("NAME|ID|TIME|LEADS|TCLOCK",$stage))
 			if ($file_download < 1)
 				{echo "$Toutput";}
 			else
@@ -620,15 +627,15 @@ else
 	$TOT_AGENTS = sprintf("%4s", $m);
 	$k=$m;
 
-	if ($DB) {echo "Done analyzing...   $TOTwait|$TOTtalk|$TOTdispo|$TOTpause|$TOTdead|$TOTALtime|$TOTcalls|$uc|<BR>\n";}
+	if ($DB) {echo "Done analyzing...   $TOTwait|$TOTtalk|$TOTdispo|$TOTpause|$TOTdead|$TOTcustomer|$TOTALtime|$TOTcalls|$uc|<BR>\n";}
 
 
 	### BEGIN sort through output to display properly ###
-	if (ereg("NAME|ID|TIME|CALLS|TCLOCK",$stage))
+	if (ereg("NAME|ID|TIME|LEADS|TCLOCK",$stage))
 		{
 		if (ereg("ID",$stage))
 			{sort($TOPsort, SORT_NUMERIC);}
-		if (ereg("TIME|CALLS|TCLOCK",$stage))
+		if (ereg("TIME|LEADS|TCLOCK",$stage))
 			{rsort($TOPsort, SORT_NUMERIC);}
 		if (ereg("NAME",$stage))
 			{rsort($TOPsort, SORT_STRING);}
@@ -704,6 +711,7 @@ else
 	$TOTdispo = sec_convert($TOTdispo,'H');
 	$TOTpause = sec_convert($TOTpause,'H');
 	$TOTdead = sec_convert($TOTdead,'H');
+	$TOTcustomer = sec_convert($TOTcustomer,'H');
 	$TOTALtime = sec_convert($TOTALtime,'H');
 	$TOTtimeTC = sec_convert($TOTtimeTC,'H');
 
@@ -713,6 +721,7 @@ else
 	$TOTdispo =	sprintf("%11s", $TOTdispo);
 	$TOTpause =	sprintf("%11s", $TOTpause);
 	$TOTdead =	sprintf("%11s", $TOTdead);
+	$TOTcustomer =	sprintf("%11s", $TOTcustomer);
 	$TOTALtime = sprintf("%11s", $TOTALtime);
 	$TOTtimeTC = sprintf("%11s", $TOTtimeTC);
 	###### END LAST LINE TOTALS FORMATTING ##########
@@ -721,16 +730,16 @@ else
 
 	if ($file_download < 1)
 		{
-		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
-		echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls |$TOTtimeTC |$TOTALtime |$TOTwait |$TOTtalk |$TOTdispo |$TOTpause |$TOTdead |   |$SUMstatusesHTML\n";
-		echo "+----------------------------+----------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
+		echo "|  TOTALS        AGENTS:$TOT_AGENTS | $TOTcalls |$TOTtimeTC |$TOTALtime |$TOTwait |$TOTtalk |$TOTdispo |$TOTpause |$TOTdead |$TOTcustomer |   |$SUMstatusesHTML\n";
+		echo "+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+   +$sub_statusesHEAD\n";
 		if ($AUTOLOGOUTflag > 0)
 			{echo "     * denotes AUTOLOGOUT from timeclock\n";}
 		echo "\n\n</PRE>";
 		}
 	else
 		{
-		$file_output .= "TOTALS,$TOT_AGENTS,$TOTcalls,$TOTtimeTC,$TOTALtime,$TOTwait,$TOTtalk,$TOTdispo,$TOTpause,$TOTdead$SUMstatusesFILE\n";
+		$file_output .= "TOTALS,$TOT_AGENTS,$TOTcalls,$TOTtimeTC,$TOTALtime,$TOTwait,$TOTtalk,$TOTdispo,$TOTpause,$TOTdead,$TOTcustomer$SUMstatusesFILE\n";
 		}
 	}