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changed campaign dial statuses to use dunamic number of statuses, replacing the static dial_status_x fields. Changes to database, admin.php, AST_VDhopper and timeonVDADall scripts

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git-svn-id: svn://192.168.202.10@532 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-02-19 18:33:46 +00:00
parent fd7de16380
commit baa7d46a9e
9 changed files with 616 additions and 467 deletions
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UPGRADE
+2 -1
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@@ -73,7 +73,8 @@ NOTE: Upgrading from 1.1.12-3 to 2.0.1 is at the bottom
"--postal-code-gmt" flag to your adjust GMT script in the crontab to
more accurately assign timezones to your leads.
18. Changed dial statuses to use dynamic number of dial statuses instead of
static dial_status_x fields.
bin/AST_VDadapt.pl
+18 -27
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@@ -5,7 +5,7 @@
# DESCRIPTION:
# adjusts the auto_dial_level for vicidial adaptive-predictive campaigns.
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# CHANGELOG
# 60823-1302 - First build from AST_VDhopper.pl
@@ -19,6 +19,7 @@
# 70111-1600 - Added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70205-1429 - Added code for campaign_changedate and campaign_stats_refresh updates
# 70213-1221 - Added code for QueueMetrics queue_log QUEUESTART record
# 70219-1249 - Removed unused references to dial_status_x fields
#
# constants
@@ -316,11 +317,6 @@ while ($master_loop<$CLIloops)
# if ($DB) {print "TIME DEBUG: $master_loop $LOCAL_GMT_OFF_STD|$LOCAL_GMT_OFF|$isdst| GMT: $hour:$min\n";}
@campaign_id=@MT;
@dial_status_a=@MT;
@dial_status_b=@MT;
@dial_status_c=@MT;
@dial_status_d=@MT;
@dial_status_e=@MT;
@lead_order=@MT;
@hopper_level=@MT;
@auto_dial_level=@MT;
@@ -343,7 +339,7 @@ if ($CLIcampaign)
}
else
{
$stmtA = "SELECT campaign_id,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,hopper_level,auto_dial_level,local_call_time,lead_filter_id,use_internal_dnc,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,UNIX_TIMESTAMP(campaign_changedate),campaign_stats_refresh from vicidial_campaigns where ( (active='Y') or (campaign_stats_refresh='Y') )";
$stmtA = "SELECT campaign_id,lead_order,hopper_level,auto_dial_level,local_call_time,lead_filter_id,use_internal_dnc,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,UNIX_TIMESTAMP(campaign_changedate),campaign_stats_refresh from vicidial_campaigns where ( (active='Y') or (campaign_stats_refresh='Y') )";
}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
@@ -353,29 +349,24 @@ while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$campaign_id[$rec_count] = $aryA[0];
$dial_status_a[$rec_count] = $aryA[1];
$dial_status_b[$rec_count] = $aryA[2];
$dial_status_c[$rec_count] = $aryA[3];
$dial_status_d[$rec_count] = $aryA[4];
$dial_status_e[$rec_count] = $aryA[5];
$lead_order[$rec_count] = $aryA[6];
$lead_order[$rec_count] = $aryA[1];
if (!$CLIlevel)
{$hopper_level[$rec_count] = $aryA[7];}
{$hopper_level[$rec_count] = $aryA[2];}
else
{$hopper_level[$rec_count] = $CLIlevel;}
$auto_dial_level[$rec_count] = $aryA[8];
$local_call_time[$rec_count] = $aryA[9];
$lead_filter_id[$rec_count] = $aryA[10];
$use_internal_dnc[$rec_count] = $aryA[11];
$dial_method[$rec_count] = $aryA[12];
$available_only_ratio_tally[$i][$rec_count] = $aryA[13];
$adaptive_dropped_percentage[$rec_count] = $aryA[14];
$adaptive_maximum_level[$rec_count] = $aryA[15];
$adaptive_latest_server_time[$rec_count] = $aryA[16];
$adaptive_intensity[$rec_count] = $aryA[17];
$adaptive_dl_diff_target[$rec_count] = $aryA[18];
$campaign_changedate[$rec_count] = $aryA[19];
$campaign_stats_refresh[$rec_count] = $aryA[20];
$auto_dial_level[$rec_count] = $aryA[3];
$local_call_time[$rec_count] = $aryA[4];
$lead_filter_id[$rec_count] = $aryA[5];
$use_internal_dnc[$rec_count] = $aryA[6];
$dial_method[$rec_count] = $aryA[7];
$available_only_ratio_tally[$i][$rec_count] = $aryA[8];
$adaptive_dropped_percentage[$rec_count] = $aryA[9];
$adaptive_maximum_level[$rec_count] = $aryA[10];
$adaptive_latest_server_time[$rec_count] = $aryA[11];
$adaptive_intensity[$rec_count] = $aryA[12];
$adaptive_dl_diff_target[$rec_count] = $aryA[13];
$campaign_changedate[$rec_count] = $aryA[14];
$campaign_stats_refresh[$rec_count] = $aryA[15];
$rec_count++;
}
bin/AST_VDhopper.pl
+24 -14
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@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# AST_VDhopper.pl version 2.0.2 *DBI-version*
# AST_VDhopper.pl version 2.0.3 *DBI-version*
#
# DESCRIPTION:
# uses DBD::MySQL to update the VICIDIAL leads hopper for the streamlined
@@ -23,8 +23,9 @@
# a minute, you may want to play with the variables below to streamline for
# your usage
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# CHANGELOG
# 50810-1613 - Added database server variable definitions lookup
# 60215-1106 - Added Scheduled Callback release functionality
# 60228-1623 - Change Callback activation to set the called_since_last_reset=N
@@ -36,12 +37,13 @@
# 60511-1150 - Added inserts into vicidial_campaign_stats table
# 60609-1451 - Added ability to filter by DNC list vicidial_dnc
# 60614-1159 - Added campaign lead recycling ability
# 60715-2251 - changed to use /etc/astguiclient.conf for configs
# 60715-2251 - Changed to use /etc/astguiclient.conf for configs
# 60801-1634 - Fixed Callback activation bug 000008
# 60814-1720 - added option for no logging to file
# 60822-1527 - added campaign_stats and logging options for adaptive dialing
# 60925-1330 - fixed recycling leads issues
# 61110-1513 - changed Xth NEW to fill to hopper_level with standard if not enough NEW
# 60814-1720 - Added option for no logging to file
# 60822-1527 - Added campaign_stats and logging options for adaptive dialing
# 60925-1330 - Fixed recycling leads issues
# 61110-1513 - Changed Xth NEW to fill to hopper_level with standard if not enough NEW
# 70219-1247 - Changed to use dial_statuses field instead of dial_status_x fields
#
# constants
@@ -384,11 +386,6 @@ while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$campaign_id[$rec_count] = "$aryA[0]";
$dial_status_a[$rec_count] = "$aryA[3]";
$dial_status_b[$rec_count] = "$aryA[4]";
$dial_status_c[$rec_count] = "$aryA[5]";
$dial_status_d[$rec_count] = "$aryA[6]";
$dial_status_e[$rec_count] = "$aryA[7]";
$lead_order[$rec_count] = "$aryA[8]";
if (!$CLIlevel)
{$hopper_level[$rec_count] = "$aryA[13]";}
@@ -402,6 +399,7 @@ while ($sthArows > $rec_count)
$available_only_ratio_tally[$rec_count] = $aryA[47];
$adaptive_dropped_percentage[$rec_count] = $aryA[48];
$adaptive_maximum_level[$rec_count] = $aryA[49];
$dial_statuses[$rec_count] = $aryA[61];
$rec_count++;
}
@@ -417,6 +415,18 @@ foreach(@campaign_id)
$vicidial_log = 'vicidial_log';
$VCSdialable_leads[$i]=0;
$dial_statuses[$i] =~ s/ -$//gi;
@Dstatuses = split(/ /,$dial_statuses[$i]);
$Ds_to_print = (($#Dstatuses) + 0);
$STATUSsql[$i]='';
$o=0;
while ($Ds_to_print > $o)
{
$o++;
$STATUSsql[$i] .= "'$Dstatuses[$o]',";
}
chop($STATUSsql[$i]);
$stmtA = "SELECT dialable_leads from vicidial_campaign_stats where campaign_id='$campaign_id[$i]';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
@@ -955,7 +965,7 @@ foreach(@campaign_id)
if ($DBX) {print " |$lead_filter_id[$i]|\n";}
}
$stmtA = "SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN('$dial_status_a[$i]','$dial_status_b[$i]','$dial_status_c[$i]','$dial_status_d[$i]','$dial_status_e[$i]') and list_id IN($camp_lists[$i]) and ($all_gmtSQL[$i]) $lead_filter_sql[$i];";
$stmtA = "SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN($STATUSsql[$i]) and list_id IN($camp_lists[$i]) and ($all_gmtSQL[$i]) $lead_filter_sql[$i];";
if ($DBX) {print " |$stmtA|\n";}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
@@ -1137,7 +1147,7 @@ foreach(@campaign_id)
if ($campaign_leads_to_call[$i] > 0)
{
if ($DB) {print " lead call order: $order_stmt\n";}
$stmtA = "SELECT lead_id,list_id,gmt_offset_now,phone_number,state FROM vicidial_list where called_since_last_reset='N' and status IN('$dial_status_a[$i]','$dial_status_b[$i]','$dial_status_c[$i]','$dial_status_d[$i]','$dial_status_e[$i]') and list_id IN($camp_lists[$i]) and lead_id NOT IN($lead_id_lists) and ($all_gmtSQL[$i]) $lead_filter_sql[$i] $order_stmt limit $OTHER_level;";
$stmtA = "SELECT lead_id,list_id,gmt_offset_now,phone_number,state FROM vicidial_list where called_since_last_reset='N' and status IN($STATUSsql[$i]) and list_id IN($camp_lists[$i]) and lead_id NOT IN($lead_id_lists) and ($all_gmtSQL[$i]) $lead_filter_sql[$i] $order_stmt limit $OTHER_level;";
if ($DBX) {print " |$stmtA|\n";}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
extras/MySQL_AST_CREATE_tables.sql
+2 -1
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@@ -519,7 +519,8 @@ agent_pause_codes_active ENUM('Y','N') default 'N',
campaign_description VARCHAR(255),
campaign_changedate DATETIME,
campaign_stats_refresh ENUM('Y','N') default 'N',
campaign_logindate DATETIME
campaign_logindate DATETIME,
auto_alt_dial_statuses VARCHAR(255) default ' NEW -'
);
CREATE TABLE vicidial_lists (
extras/upgrade_2.0.3.sql
+4
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@@ -99,3 +99,7 @@ queuemetrics_log_id VARCHAR(10) default 'VIC'
);
INSERT INTO system_settings (version,install_date) values('2.0.X', CURDATE());
ALTER TABLE vicidial_campaigns ADD dial_statuses VARCHAR(255) default ' NEW -';
update vicidial_campaigns SET dial_statuses=concat_ws(""," ",`dial_status_a`," ",`dial_status_b`," ",`dial_status_c`," ",`dial_status_d`," ",`dial_status_e`," -");
translations/raw_translation_files/TO_BE_TRANSLATED_2.0.3.txt
+11
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@@ -135,6 +135,17 @@ QueueMetrics Database Password -<\/B> This is the password used to log in to you
QueueMetrics URL -<\/B> This is the URL or web site address used to get to your QueueMetrics installation||
QueueMetrics Log ID -<\/B> This is the server ID that all VICIDIAL logs going into the QueueMetrics database will use as an identifier for each record||
QueueMetrics Log ID: ||
Campaign Dial Status Added||
Campaign Dial Status Removed||
To add another status to dial, select it from the drop-down list and click ADD. To remove one of the dial statuses, click on the REMOVE link next to the status you want to remove||
CAMPAIGN DIAL STATUS NOT ADDED||
CAMPAIGN DIAL STATUS ADDED||
this dial status is not selected for this campaign||
CAMPAIGN DIAL STATUS NOT REMOVED||
CAMPAIGN DIAL STATUS REMOVED||
>REMOVE<||
Dial Status ||
no dial statuses selected for this campaign||
############################################################ CLIENT
www/vicidial/AST_timeonVDADall.php
+6 -3
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@@ -265,10 +265,10 @@ echo "\n\n";
if (!$group) {echo "<BR><BR>please select a campaign from the pulldown above</FORM>\n"; exit;}
else
{
$stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
$stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout,dial_statuses from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
if ($group=='XXXX-ALL-ACTIVE-XXXX')
{
$stmt="select avg(auto_dial_level),min(dial_status_a),min(dial_status_b),min(dial_status_c),min(dial_status_d),min(dial_status_e),min(lead_order),min(lead_filter_id),sum(hopper_level),min(dial_method),avg(adaptive_maximum_level),avg(adaptive_dropped_percentage),avg(adaptive_dl_diff_target),avg(adaptive_intensity),min(available_only_ratio_tally),min(adaptive_latest_server_time),min(local_call_time),avg(dial_timeout) from vicidial_campaigns;";
$stmt="select avg(auto_dial_level),min(dial_status_a),min(dial_status_b),min(dial_status_c),min(dial_status_d),min(dial_status_e),min(lead_order),min(lead_filter_id),sum(hopper_level),min(dial_method),avg(adaptive_maximum_level),avg(adaptive_dropped_percentage),avg(adaptive_dl_diff_target),avg(adaptive_intensity),min(available_only_ratio_tally),min(adaptive_latest_server_time),min(local_call_time),avg(dial_timeout),min(dial_statuses) from vicidial_campaigns;";
}
if ($non_latin > 0)
{
@@ -294,6 +294,9 @@ $ADAavailonly = $row[14];
$TAPERtime = $row[15];
$CALLtime = $row[16];
$DIALtimeout = $row[17];
$DIALstatuses = $row[18];
$DIALstatuses = (preg_replace("/ -$|^ /","",$DIALstatuses));
$DIALstatuses = (ereg_replace(' ',', ',$DIALstatuses));
$stmt="select count(*) from vicidial_hopper where campaign_id='" . mysql_real_escape_string($group) . "';";
if ($group=='XXXX-ALL-ACTIVE-XXXX')
@@ -383,7 +386,7 @@ echo "<TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>HOPPER LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $HOPlev &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED / ANSWERED:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $dropsTODAY / $answersTODAY &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $diffONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALstatusA, $DIALstatusB, $DIALstatusC, $DIALstatusD, $DIALstatusE &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALstatuses &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR>";
www/vicidial/AST_timeonVDADallSUMMARY.php
+5 -2
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@@ -130,7 +130,7 @@ $group = $groups[$k];
echo "<b><a href=\"./AST_timeonVDADall.php?group=$group&RR=$RR&DB=$DB&adastats=$adastats\">$group</a></b> &nbsp; - &nbsp; ";
echo "<a href=\"./admin.php?ADD=34&campaign_id=$group\">Modify</a>\n";
$stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
$stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout,dial_statuses from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$DIALlev = $row[0];
@@ -151,6 +151,9 @@ $ADAavailonly = $row[14];
$TAPERtime = $row[15];
$CALLtime = $row[16];
$DIALtimeout = $row[17];
$DIALstatuses = $row[18];
$DIALstatuses = (preg_replace("/ -$|^ /","",$DIALstatuses));
$DIALstatuses = (ereg_replace(' ',', ',$DIALstatuses));
$stmt="select count(*) from vicidial_hopper where campaign_id='" . mysql_real_escape_string($group) . "';";
$rslt=mysql_query($stmt, $link);
@@ -216,7 +219,7 @@ echo "<TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>HOPPER LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $HOPlev &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED / ANSWERED:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $dropsTODAY / $answersTODAY &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $diffONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALstatusA, $DIALstatusB, $DIALstatusC, $DIALstatusD, $DIALstatusE &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALstatuses &nbsp; &nbsp; </TD>";
echo "</TR>";
echo "<TR>";
www/vicidial/admin.php
+544 -419
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