Added ability to set scheduled callbacks with Agent API.

Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-11-21 15:31:15 +00:00
parent c7232efc6c
commit bc4d468eda
14 changed files with 287 additions and 66 deletions
+11 -2
View File
@@ -1,4 +1,4 @@
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2011-09-11
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2011-11-14
This document describes the functions of an API(Application Programming Interface)
for the VICIDIAL Agent screen. This functionality will be rather limited at first
@@ -106,7 +106,16 @@ DESCRIPTION:
Sets the status of the current customer call on the agent dispotion screen
VALUES: (value)
Any valid status in the VICIDIAL system will work for this function
value -
Any valid status in the VICIDIAL system will work for this function
callback_datetime -
YYYY-MM-DD+HH:MM:SS, date and time of scheduled callback. REQUIRED if callback is set and status is flagged as a scheduled callback
callback_type -
USERONLY or ANYONE, default is ANYONE
callback_comments -
Optional comments to appear when the callback is called back, must be less than 200 characters in length
qm_dispo_code -
Option callstatus code used if QM is enabled
EXAMPLE URL:
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=external_status&value=A