ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Added options.php option to display first and last name in the user stats results for outbound and inbound calls sections

Browse Source 
git-svn-id: svn://192.168.202.10@1925 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2013-01-24 23:44:41 +00:00
parent 646de40c4d
commit be8bae7295
2 changed files with 77 additions and 8 deletions
Download Patch File Download Diff File Expand all files Collapse all files
www/vicidial/options-example.php
+4
View File
@@ -13,6 +13,7 @@
# 120213-1500 - Added option to log non-agent-API calls
# 120713-1915 - Added option for extended vicidial_list fields for long surveys
# 130123-1950 - Added option for using non-selectable statuses in admin_modify_lead.php
# 130124-1735 - Added option to display first and last name in user stats results
#
# used by the realtime_report.php script
@@ -71,4 +72,7 @@ $extended_vl_fields = 0;
# allow non-selectable statuses on the modify lead page
$nonselectable_statuses = 0;
# display first and last name in user stats results
$firstlastname_display_user_stats = 0;
?>
www/vicidial/user_stats.php
+73 -8
View File
@@ -1,7 +1,7 @@
<?php
# user_stats.php
#
# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
@@ -35,6 +35,7 @@
# 111106-1105 - Added user_group restrictions
# 120223-2135 - Removed logging of good login passwords if webroot writable is enabled
# 121222-2152 - Added email log display
# 130124-1740 - Added option to display first and last name of lead
#
@@ -45,6 +46,12 @@ require("functions.php");
$report_name = 'User Stats';
$db_source = 'M';
$firstlastname_display_user_stats=0;
if (file_exists('options.php'))
{
require('options.php');
}
#############################################
##### START SYSTEM_SETTINGS LOOKUP #####
$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,user_territories_active,webroot_writable,allow_emails FROM system_settings;";
@@ -643,12 +650,27 @@ if ($did < 1)
##### vicidial agent outbound calls for this time period #####
$MAIN.="<B>OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href='$download_link&file_download=5'>[DOWNLOAD]</a></B>\n";
$MAIN.="<TABLE width=670 cellspacing=0 cellpadding=1>\n";
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
$MAIN.="<TABLE width=700 cellspacing=0 cellpadding=1>\n";
if ($firstlastname_display_user_stats > 0)
{
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> NAME</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
}
else
{
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> GROUP</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
}
$CSV_text5.="\"OUTBOUND CALLS FOR THIS TIME PERIOD: (10000 record limit)\"\n";
$CSV_text5.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"GROUP\",\"LIST\",\"LEAD\",\"HANGUP REASON\"\n";
if ($firstlastname_display_user_stats > 0)
{$CSV_text5.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"GROUP\",\"LIST\",\"LEAD\",\"NAME\",\"HANGUP REASON\"\n";}
else
{$CSV_text5.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"GROUP\",\"LIST\",\"LEAD\",\"HANGUP REASON\"\n";}
$stmt="select uniqueid,lead_id,list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,status,phone_code,phone_number,user,comments,processed,user_group,term_reason,alt_dial from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
if ($firstlastname_display_user_stats > 0)
{
$stmt="select uniqueid,vlog.lead_id,vlog.list_id,campaign_id,call_date,start_epoch,end_epoch,length_in_sec,vlog.status,vlog.phone_code,vlog.phone_number,vlog.user,vlog.comments,processed,user_group,term_reason,alt_dial,first_name,last_name from vicidial_log vlog, vicidial_list vlist where vlog.user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' and vlog.lead_id=vlist.lead_id order by call_date desc limit 10000;";
}
if ($DB) {$MAIN.="outbound calls|$stmt|";}
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);
@@ -689,8 +711,19 @@ if ($did < 1)
$MAIN.="<td align=right><font size=2> $row[14] </td>\n";
$MAIN.="<td align=right><font size=2> $row[2] </td>\n";
$MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[1]\" target=\"_blank\">$row[1]</A> </td>\n";
if ($firstlastname_display_user_stats > 0)
{
$MAIN.="<td align=right><font size=2> $row[17] $row[18] </td>\n";
}
$MAIN.="<td align=right><font size=2> $row[15] </td></tr>\n";
$CSV_text5.="\"\",\"$u\",\"$row[4]\",\"$row[7]\",\"$row[8]\",\"$row[10]\",\"$row[3]\",\"$row[14]\",\"$row[2]\",\"$row[1]\",\"$row[15]\"\n";
if ($firstlastname_display_user_stats > 0)
{
$CSV_text5.="\"\",\"$u\",\"$row[4]\",\"$row[7]\",\"$row[8]\",\"$row[10]\",\"$row[3]\",\"$row[14]\",\"$row[2]\",\"$row[1]\",\"$row[17] $row[18]\",\"$row[15]\"\n";
}
else
{
$CSV_text5.="\"\",\"$u\",\"$row[4]\",\"$row[7]\",\"$row[8]\",\"$row[10]\",\"$row[3]\",\"$row[14]\",\"$row[2]\",\"$row[1]\",\"$row[15]\"\n";
}
}
@@ -749,15 +782,37 @@ if ($did < 1)
$MAIN.="<B>INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href='$download_link&file_download=6'>[DOWNLOAD]</a></B>\n";
$MAIN.="<TABLE width=750 cellspacing=0 cellpadding=1>\n";
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> AGENT (S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
if ($firstlastname_display_user_stats > 0)
{
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> AGENT (S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> NAME</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
}
else
{
$MAIN.="<tr><td><font size=1># </td><td><font size=2>DATE/TIME </td><td align=left><font size=2>LENGTH</td><td align=left><font size=2> STATUS</td><td align=left><font size=2> PHONE</td><td align=right><font size=2> CAMPAIGN</td><td align=right><font size=2> WAIT (S)</td><td align=right><font size=2> AGENT (S)</td><td align=right><font size=2> LIST</td><td align=right><font size=2> LEAD</td><td align=right><font size=2> HANGUP REASON</td></tr>\n";
}
$CSV_text6.="\"INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)\"\n";
$CSV_text6.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"WAIT(S)\",\"AGENT(S)\",\"LIST\",\"LEAD\",\"HANGUP REASON\"\n";
if ($firstlastname_display_user_stats > 0)
{
$CSV_text6.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"WAIT(S)\",\"AGENT(S)\",\"LIST\",\"LEAD\",\"NAME\",\"HANGUP REASON\"\n";
}
else
{
$CSV_text6.="\"\",\"#\",\"DATE/TIME\",\"LENGTH\",\"STATUS\",\"PHONE\",\"CAMPAIGN\",\"WAIT(S)\",\"AGENT(S)\",\"LIST\",\"LEAD\",\"HANGUP REASON\"\n";
}
$stmt="select call_date,length_in_sec,status,phone_number,campaign_id,queue_seconds,list_id,lead_id,term_reason from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by call_date desc limit 10000;";
if ($did > 0)
{
$stmt="select start_time,length_in_sec,0,caller_code,0,0,0,extension,0 from call_log where channel_group='DID_INBOUND' and number_dialed='" . mysql_real_escape_string($user) . "' and start_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and start_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' order by start_time desc limit 10000;";
}
else
{
if ($firstlastname_display_user_stats > 0)
{
$stmt="select call_date,length_in_sec,vlog.status,vlog.phone_number,campaign_id,queue_seconds,vlog.list_id,vlog.lead_id,term_reason,first_name,last_name from vicidial_closer_log vlog, vicidial_list vlist where vlog.user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' and vlog.lead_id=vlist.lead_id order by call_date desc limit 10000;";
}
}
if ($DB) {$MAIN.="inbound calls|$stmt|";}
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);
@@ -818,8 +873,17 @@ while ($logs_to_print > $u)
$MAIN.="<td align=right><font size=2> $AGENTseconds </td>\n";
$MAIN.="<td align=right><font size=2> $row[6] </td>\n";
$MAIN.="<td align=right><font size=2> <A HREF=\"admin_modify_lead.php?lead_id=$row[7]\" target=\"_blank\">$row[7]</A> </td>\n";
if ($firstlastname_display_user_stats > 0)
{$MAIN.="<td align=right><font size=2> $row[9] $row[10] </td>\n";}
$MAIN.="<td align=right><font size=2> $row[8] </td></tr>\n";
$CSV_text6.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$AGENTseconds\",\"$row[6]\",\"$row[7]\",\"$row[8]\"\n";
if ($firstlastname_display_user_stats > 0)
{
$CSV_text6.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$AGENTseconds\",\"$row[6]\",\"$row[7]\",\"$row[9] $row[10]\",\"$row[8]\"\n";
}
else
{
$CSV_text6.="\"\",\"$u\",\"$row[0]\",\"$row[1]\",\"$row[2]\",\"$row[3]\",\"$row[4]\",\"$row[5]\",\"$AGENTseconds\",\"$row[6]\",\"$row[7]\",\"$row[8]\"\n";
}
}
$MAIN.="<tr bgcolor=white>";
@@ -843,6 +907,7 @@ if ($did < 1)
$CSV_text7.="\"\",\"#\",\"DATE/TIME\",\"PAUSE\",\"WAIT\",\"TALK\",\"DISPO\",\"DEAD\",\"CUSTOMER\",\"STATUS\",\"LEAD\",\"CAMPAIGN\",\"PAUSE CODE\"\n";
$stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='" . mysql_real_escape_string($user) . "' and event_time >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and event_time <= '" . mysql_real_escape_string($end_date) . " 23:59:59' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;";
if ($DB) {$MAIN.="agent activity|$stmt|";}
$rslt=mysql_query($stmt, $link);
$logs_to_print = mysql_num_rows($rslt);