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Query fixes for agent performance detail report

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git-svn-id: svn://192.168.202.10@3150 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2019-10-30 19:32:27 +00:00
parent 37f62d3836
commit c10b15540c
1 changed files with 6 additions and 5 deletions
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www/vicidial/AST_agent_performance_detail.php
+6 -5
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@@ -64,6 +64,7 @@
# 180208-1724 - Added times to/from
# 180330-1750 - Fixed display bug for individual user selection
# 191013-0847 - Fixes for PHP7
# 191030-1530 - Query fixes
#
$startMS = microtime();
@@ -618,7 +619,7 @@ $HTML_text.="<input type='checkbox' name='show_defunct_users' value='checked' $s
$HTML_text.="</TD><TD VALIGN=TOP>";
$HTML_text.=_QXZ("Display as").":<BR>";
$HTML_text.="<select name='report_display_type'>";
if ($report_display_type) {$HTML_text.="<option value='$report_display_type' selected>$report_display_type</option>";}
if ($report_display_type) {$HTML_text.="<option value='$report_display_type' selected>"._QXZ("$report_display_type")."</option>";}
$HTML_text.="<option value='TEXT'>"._QXZ("TEXT")."</option><option value='HTML'>"._QXZ("HTML")."</option></select><BR>\n";
$HTML_text.=_QXZ("Shift").":<BR>";
$HTML_text.="<SELECT SIZE=1 NAME=shift>\n";
@@ -826,7 +827,7 @@ $max_customeravg=1;
if ($show_defunct_users=="checked")
{
$stat_stmt="SELECT distinct status from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $live_user_SQL $group_SQL $user_agent_log_SQL $user_SQL order by status asc";
$stat_stmt="SELECT distinct status from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $live_user_SQL $group_SQL $user_agent_log_SQL order by status asc";
}
else
{
@@ -854,7 +855,7 @@ while ($stat_row=mysqli_fetch_row($stat_rslt)) {
if ($show_defunct_users=="checked")
{
$stmt="SELECT count(*) as calls,sum(talk_sec) as talk,'' as full_name,user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), '' as user_group,date(event_time) as call_date from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and status='$current_status' $live_user_SQL $group_SQL $user_agent_log_SQL $user_SQL group by user,full_name,user_group,status,call_date order by full_name,user,status desc limit 500000;";
$stmt="SELECT count(*) as calls,sum(talk_sec) as talk,'' as full_name,user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), '' as user_group,date(event_time) as call_date from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and status='$current_status' $live_user_SQL $group_SQL $user_agent_log_SQL group by user,full_name,user_group,status,call_date order by full_name,user,status desc limit 500000;";
}
else
{
@@ -991,7 +992,7 @@ while ($m < $k)
{
$call_dateX=$date_row[0];
$cd_stmt="SELECT count(*) as calls,sum(talk_sec) as talk,'' as full_name,user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), '' as user_group from ".$agent_log_table." where date(event_time)='$call_dateX' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and user='$Suser' $group_SQL $user_agent_log_SQL $user_SQL group by user,full_name,user_group,status order by full_name,user,status desc limit 500000;";
$cd_stmt="SELECT count(*) as calls,sum(talk_sec) as talk,'' as full_name,user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), '' as user_group from ".$agent_log_table." where date(event_time)='$call_dateX' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and user='$Suser' $group_SQL $user_agent_log_SQL group by user,full_name,user_group,status order by full_name,user,status desc limit 500000;";
$cd_rslt=mysql_to_mysqli($cd_stmt, $link);
if ($DB) {$ASCII_text.=$cd_stmt."\n";}
@@ -1764,7 +1765,7 @@ while($ss_row=mysqli_fetch_row($sub_status_rslt)) {
if ($show_defunct_users=="checked")
{
$stmt="SELECT '' as full_name,user,sum(pause_sec),sub_status,sum(wait_sec + talk_sec + dispo_sec), '' as user_group from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' $sub_status_clause and pause_sec<65000 $live_user_SQL $group_SQL $user_group_agent_log_SQL $user_SQL group by user,full_name,sub_status order by user,full_name,sub_status desc limit 100000;";
$stmt="SELECT '' as full_name,user,sum(pause_sec),sub_status,sum(wait_sec + talk_sec + dispo_sec), '' as user_group from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' $sub_status_clause and pause_sec<65000 $live_user_SQL $group_SQL $user_group_agent_log_SQL group by user,full_name,sub_status order by user,full_name,sub_status desc limit 100000;";
}
else
{