Added CallCard report export
Added agent screen transfer-conf button display options through user Groups git-svn-id: svn://192.168.202.10@1369 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
@@ -5078,7 +5078,7 @@ if ($ACTION == 'updateDISPO')
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}
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}
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}
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$stmt="UPDATE vicidial_agent_log set dispo_sec='$dispo_sec',status='$dispo_choice' $dispo_epochSQL $lead_id_commentsSQL where agent_log_id='$agent_log_id';";
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$stmt="UPDATE vicidial_agent_log set dispo_sec='$dispo_sec',status='$dispo_choice',uniqueid='$uniqueid' $dispo_epochSQL $lead_id_commentsSQL where agent_log_id='$agent_log_id';";
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if ($format=='debug') {echo "\n<!-- $stmt -->";}
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00151',$user,$server_ip,$session_name,$one_mysql_log);}
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@@ -282,10 +282,11 @@
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# 100302-2145 - Added scheduled callbacks alert feature
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# 100306-0852 - Added options.php optional file for setting interface options that will survive upgrade
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# 100309-0525 - Added queuemetrics_loginout option
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# 100313-0053 - Added display options for transfer/conf buttons
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#
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$version = '2.4-260';
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$build = '100309-0525';
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$version = '2.4-261';
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$build = '100313-0053';
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$mel=1; # Mysql Error Log enabled = 1
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$mysql_log_count=64;
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$one_mysql_log=0;
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@@ -886,7 +887,7 @@ else
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$AgentAlert_allowed = $VU_allow_alerts;
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### Gather timeclock and shift enforcement restriction settings
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$stmt="SELECT forced_timeclock_login,shift_enforcement,group_shifts,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view from vicidial_user_groups where user_group='$VU_user_group';";
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$stmt="SELECT forced_timeclock_login,shift_enforcement,group_shifts,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view,agent_xfer_consultative,agent_xfer_dial_override,agent_xfer_vm_transfer,agent_xfer_blind_transfer,agent_xfer_dial_with_customer,agent_xfer_park_customer_dial from vicidial_user_groups where user_group='$VU_user_group';";
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$rslt=mysql_query($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01052',$VD_login,$server_ip,$session_name,$one_mysql_log);}
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$row=mysql_fetch_row($rslt);
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@@ -907,6 +908,18 @@ else
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{$agent_status_view_time=1;}
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if ($row[5] == 'Y')
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{$agent_call_log_view=1;}
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if ($row[6] == 'Y')
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{$agent_xfer_consultative=1;}
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if ($row[7] == 'Y')
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{$agent_xfer_dial_override=1;}
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if ($row[8] == 'Y')
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{$agent_xfer_vm_transfer=1;}
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if ($row[9] == 'Y')
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{$agent_xfer_blind_transfer=1;}
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if ($row[10] == 'Y')
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{$agent_xfer_dial_with_customer=1;}
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if ($row[11] == 'Y')
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{$agent_xfer_park_customer_dial=1;}
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if ($VU_agent_call_log_view_override == 'Y')
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{$agent_call_log_view=1;}
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if ($VU_agent_call_log_view_override == 'N')
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@@ -2838,6 +2851,12 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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var agent_call_log_view='<?php echo $agent_call_log_view ?>';
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var scheduled_callbacks_alert='<?php echo $scheduled_callbacks_alert ?>';
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var last_uniqueid='';
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var agent_xfer_consultative='<?php echo $agent_xfer_consultative ?>';
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var agent_xfer_dial_override='<?php echo $agent_xfer_dial_override ?>';
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var agent_xfer_vm_transfer='<?php echo $agent_xfer_vm_transfer ?>';
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var agent_xfer_blind_transfer='<?php echo $agent_xfer_blind_transfer ?>';
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var agent_xfer_dial_with_customer='<?php echo $agent_xfer_dial_with_customer ?>';
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var agent_xfer_park_customer_dial='<?php echo $agent_xfer_park_customer_dial ?>';
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var DiaLControl_auto_HTML = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_es.gif\" border=0 alt=\" Pausa \"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"../agc/images/vdc_LB_resume_es.gif\" border=0 alt=\"Comienzo\"></a>";
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var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"../agc/images/vdc_LB_pause_es.gif\" border=0 alt=\" Pausa \"></a><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_es.gif\" border=0 alt=\"Comienzo\">";
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var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"../agc/images/vdc_LB_pause_OFF_es.gif\" border=0 alt=\" Pausa \"><IMG SRC=\"../agc/images/vdc_LB_resume_OFF_es.gif\" border=0 alt=\"Comienzo\">";
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@@ -4105,7 +4124,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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if (XFRDop == "NeWSessioN")
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{
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threeway_end=1;
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document.vicidial_form.callchannel.value = '';
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document.getElementById("callchannel").innerHTML = '';
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document.vicidial_form.callserverip.value = '';
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dialedcall_send_hangup();
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@@ -4168,7 +4187,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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if ( (taskvar == 'XfeRLOCAL') || (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
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{
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if (auto_dial_level == 0) {RedirecTxFEr = 1;}
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document.vicidial_form.callchannel.value = '';
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document.getElementById("callchannel").innerHTML = '';
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document.vicidial_form.callserverip.value = '';
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if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
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// alert(RedirecTxFEr + "|" + auto_dial_level);
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@@ -4779,7 +4798,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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document.vicidial_form.uniqueid.value = MDlookResponse_array[0];
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last_uniqueid = MDlookResponse_array[0];
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document.vicidial_form.callchannel.value = MDlookResponse_array[1];
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document.getElementById("callchannel").innerHTML = MDlookResponse_array[1];
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lastcustchannel = MDlookResponse_array[1];
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if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
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document.vicidial_form.SecondS.value = 0;
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@@ -6322,7 +6341,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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else
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{
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// alert("Channel has changed from:\n" + lastcustchannel + '|' + lastcustserverip + "\nto:\n" + reVDIC_data_VDAC[3] + '|' + reVDIC_data_VDAC[4]);
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document.vicidial_form.callchannel.value = reVDIC_data_VDAC[3];
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document.getElementById("callchannel").innerHTML = reVDIC_data_VDAC[3];
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lastcustchannel = reVDIC_data_VDAC[3];
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document.vicidial_form.callserverip.value = reVDIC_data_VDAC[4];
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lastcustserverip = reVDIC_data_VDAC[4];
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@@ -6558,7 +6577,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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last_uniqueid = VDIC_data_VDAC[1];
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CIDcheck = VDIC_data_VDAC[2];
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CalLCID = VDIC_data_VDAC[2];
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document.vicidial_form.callchannel.value = VDIC_data_VDAC[3];
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document.getElementById("callchannel").innerHTML = VDIC_data_VDAC[3];
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lastcustchannel = VDIC_data_VDAC[3];
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document.vicidial_form.callserverip.value = VDIC_data_VDAC[4];
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lastcustserverip = VDIC_data_VDAC[4];
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@@ -7403,7 +7422,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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function DispoHanguPAgaiN()
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{
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form_cust_channel = AgaiNHanguPChanneL;
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document.vicidial_form.callchannel.value = AgaiNHanguPChanneL;
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document.getElementById("callchannel").innerHTML = AgaiNHanguPChanneL;
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document.vicidial_form.callserverip.value = AgaiNHanguPServeR;
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lastcustchannel = AgaiNHanguPChanneL;
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lastcustserverip = AgaiNHanguPServeR;
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@@ -7455,7 +7474,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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{var group = VDCL_group_id;}
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else
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{var group = campaign;}
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var form_cust_channel = document.vicidial_form.callchannel.value;
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var form_cust_channel = document.getElementById("callchannel").innerHTML;
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var form_cust_serverip = document.vicidial_form.callserverip.value;
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var customer_channel = lastcustchannel;
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var customer_server_ip = lastcustserverip;
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@@ -7570,7 +7589,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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}
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// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
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document.vicidial_form.callchannel.value = '';
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document.getElementById("callchannel").innerHTML = '';
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document.vicidial_form.callserverip.value = '';
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lastcustchannel='';
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lastcustserverip='';
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@@ -7599,7 +7618,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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document.getElementById("ReQueueCall").innerHTML = "<IMG SRC=\"../agc/images/vdc_LB_requeue_call_OFF.gif\" border=0 alt=\"Re-Queue Call\">";
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}
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document.vicidial_form.custdatetime.value = '';
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document.getElementById("custdatetime").innerHTML = ' ';
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if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
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{
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@@ -8009,7 +8028,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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{
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leaving_threeway=0;
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blind_transfer=0;
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document.vicidial_form.callchannel.value = '';
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document.getElementById("callchannel").innerHTML = '';
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document.vicidial_form.callserverip.value = '';
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document.vicidial_form.xferchannel.value = '';
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document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><IMG SRC=\"../agc/images/vdc_XB_dialwithcustomer_es.gif\" border=0 alt=\"Marcar Con El Cliente\" style=\"vertical-align:middle\"></a>";
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@@ -8051,7 +8070,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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leaving_threeway=0;
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blind_transfer=0;
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CheckDEADcallON=0;
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document.vicidial_form.callchannel.value = '';
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document.getElementById("callchannel").innerHTML = '';
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document.vicidial_form.callserverip.value = '';
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document.vicidial_form.xferchannel.value = '';
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document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><IMG SRC=\"../agc/images/vdc_XB_dialwithcustomer_es.gif\" border=0 alt=\"Marcar Con El Cliente\" style=\"vertical-align:middle\"></a>";
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@@ -8346,7 +8365,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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{
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showDiv('CustomerGoneBox');
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document.vicidial_form.callchannel.value = '';
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document.getElementById("callchannel").innerHTML = '';
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document.vicidial_form.callserverip.value = '';
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document.getElementById("CustomerGoneChanneL").innerHTML = lastcustchannel;
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if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
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@@ -10074,7 +10093,18 @@ else
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{document.getElementById("AgentViewLink").innerHTML = "";}
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if (dispo_check_all_pause == '1')
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{document.vicidial_form.DispoSelectStop.checked=true;}
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if (agent_xfer_consultative < 1)
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{hideDiv('consultative_checkbox');}
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if (agent_xfer_dial_override < 1)
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{hideDiv('dialoverride_checkbox');}
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if (agent_xfer_vm_transfer < 1)
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{hideDiv('DialBlindVMail');}
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if (agent_xfer_blind_transfer < 1)
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{hideDiv('DialBlindTransfer');}
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if (agent_xfer_dial_with_customer < 1)
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{hideDiv('DialWithCustomer');}
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if (agent_xfer_park_customer_dial < 1)
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{hideDiv('ParkCustomerDial');}
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document.vicidial_form.LeadLookuP.checked=true;
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if ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') )
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@@ -10498,8 +10528,7 @@ else
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}
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var customer_local_time = customer_date + " " + customer_time;
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document.vicidial_form.custdatetime.value = customer_local_time;
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document.getElementById("custdatetime").innerHTML = customer_local_time;
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}
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start_all_refresh();
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}
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@@ -10956,7 +10985,7 @@ $zi=1;
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<span class="text_input" id="MainPanelCustInfo">
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<TABLE><tr>
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<td align=right></td>
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<td align=left><font class="body_text"> Customer Time: <input type=text size=27 name=custdatetime class="cust_form" value=""> Canal: <input type=text size=27 name=callchannel class="cust_form" value=""></td>
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<td align=left><font class="body_text"> Customer Time: <span name=custdatetime id=custdatetime class="log_title"> </span> Canal: <span name=callchannel id=callchannel class="cust_form"> </span></td>
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</tr><tr>
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<td colspan=2 align=center> Información Del Cliente: <span id="CusTInfOSpaN"></span></td>
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</tr><tr>
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@@ -11184,12 +11213,12 @@ if ($agent_display_dialable_leads > 0)
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<TR>
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<TD ALIGN=LEFT COLSPAN=2>
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<IMG SRC="../agc/images/vdc_XB_seconds_es.gif" border=0 alt="seconds" style="vertical-align:middle"><input type=text size=2 name=xferlength maxlength=4 class="cust_form">
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<IMG SRC="../agc/images/vdc_XB_seconds_es.gif" border=0 alt="seconds" style="vertical-align:middle"><input type=text size=2 name=xferlength maxlength=4 class="cust_form" readonly>
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<IMG SRC="../agc/images/vdc_XB_channel_es.gif" border=0 alt="channel" style="vertical-align:middle"><input type=text size=12 name=xferchannel maxlength=200 class="cust_form">
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<IMG SRC="../agc/images/vdc_XB_channel_es.gif" border=0 alt="channel" style="vertical-align:middle"><input type=text size=12 name=xferchannel maxlength=200 class="cust_form" readonly>
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</TD>
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<TD ALIGN=LEFT>
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<input type=checkbox name=consultativexfer size=1 value="0"><font class="body_tiny"> CONSULTIVO </font>
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<span id=consultative_checkbox><input type=checkbox name=consultativexfer size=1 value="0"><font class="body_tiny"> CONSULTIVO </font></span>
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</TD>
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<TD ALIGN=LEFT>
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<span STYLE="background-color: <?php echo $MAIN_COLOR ?>" id="HangupBothLines"><a href="#" onclick="bothcall_send_hangup();return false;"><IMG SRC="../agc/images/vdc_XB_hangupbothlines_es.gif" border=0 alt="Colgar Ambas Líneas" style="vertical-align:middle"></a></span>
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@@ -11205,7 +11234,7 @@ if ($agent_display_dialable_leads > 0)
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<input type=hidden name=xferuniqueid>
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</TD>
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<TD ALIGN=LEFT>
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<input type=checkbox name=xferoverride size=1 value="0"><font class="body_tiny"> INVALIDACIÓN DEL MARCADO</font>
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<span id=dialoverride_checkbox><input type=checkbox name=xferoverride size=1 value="0"><font class="body_tiny"> INVALIDACIÓN DEL MARCADO</font></span>
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</TD>
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<TD ALIGN=LEFT>
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<span STYLE="background-color: <?php echo $MAIN_COLOR ?>" id="Leave3WayCall"><a href="#" onclick="leave_3way_call('FIRST');return false;"><IMG SRC="../agc/images/vdc_XB_leave3waycall_es.gif" border=0 alt="ABANDONAR LLAMADA 3-WAY" style="vertical-align:middle"></a></span>
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@@ -83,6 +83,9 @@ OTHER CHANGES:
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In-Group by a customer with minute balances and a basic admin interface.
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See the CALLCARD.txt doc for more information.
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18. Added display options for agent screen Transfer-conf buttons in the User
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Group modification screen.
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+5
-1
@@ -13,10 +13,14 @@ As of the 2.4 version we have added an optional callcard system to allow calls f
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Script involved in call card feature:
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AGI Script involved in call card feature:
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- agi-CALLCARD_dial_in.agi
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Web scripts involved:
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- callcard_admin.php
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- callcard_export_report.php
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For the calls to be properly logged, use these settings(or add to existing URLs) in the in-group that is handling these calls:
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- Start Call URL: "&minuteswarning=1&callcard=1"
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@@ -571,7 +571,13 @@ forced_timeclock_login ENUM('Y','N','ADMIN_EXEMPT') default 'N',
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shift_enforcement ENUM('OFF','START','ALL') default 'OFF',
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agent_status_viewable_groups TEXT,
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agent_status_view_time ENUM('Y','N') default 'N',
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agent_call_log_view ENUM('Y','N') default 'N'
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agent_call_log_view ENUM('Y','N') default 'N',
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agent_xfer_consultative ENUM('Y','N') default 'Y',
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agent_xfer_dial_override ENUM('Y','N') default 'Y',
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agent_xfer_vm_transfer ENUM('Y','N') default 'Y',
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agent_xfer_blind_transfer ENUM('Y','N') default 'Y',
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agent_xfer_dial_with_customer ENUM('Y','N') default 'Y',
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agent_xfer_park_customer_dial ENUM('Y','N') default 'Y'
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);
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CREATE TABLE vicidial_campaigns (
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@@ -963,6 +969,7 @@ sub_status VARCHAR(6),
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dead_epoch INT(10) UNSIGNED,
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dead_sec SMALLINT(5) UNSIGNED default '0',
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processed ENUM('Y','N') default 'N',
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uniqueid VARCHAR(20) default '',
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index (lead_id),
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index (user),
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index (event_time)
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@@ -2131,7 +2138,7 @@ ALTER TABLE vicidial_agent_log_archive MODIFY agent_log_id INT(9) UNSIGNED NOT N
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CREATE TABLE vicidial_carrier_log_archive LIKE vicidial_carrier_log;
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UPDATE system_settings SET db_schema_version='1206',db_schema_update_date=NOW();
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UPDATE system_settings SET db_schema_version='1207',db_schema_update_date=NOW();
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GRANT RELOAD ON *.* TO cron@'%';
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GRANT RELOAD ON *.* TO cron@localhost;
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@@ -157,3 +157,15 @@ ALTER TABLE system_settings ADD callcard_enabled ENUM('1','0') default '0';
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ALTER TABLE vicidial_users ADD callcard_admin ENUM('1','0') default '0';
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UPDATE system_settings SET db_schema_version='1206',db_schema_update_date=NOW();
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ALTER TABLE vicidial_user_groups ADD agent_xfer_consultative ENUM('Y','N') default 'Y';
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ALTER TABLE vicidial_user_groups ADD agent_xfer_dial_override ENUM('Y','N') default 'Y';
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ALTER TABLE vicidial_user_groups ADD agent_xfer_vm_transfer ENUM('Y','N') default 'Y';
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ALTER TABLE vicidial_user_groups ADD agent_xfer_blind_transfer ENUM('Y','N') default 'Y';
|
||||
ALTER TABLE vicidial_user_groups ADD agent_xfer_dial_with_customer ENUM('Y','N') default 'Y';
|
||||
ALTER TABLE vicidial_user_groups ADD agent_xfer_park_customer_dial ENUM('Y','N') default 'Y';
|
||||
|
||||
ALTER TABLE vicidial_agent_log ADD uniqueid VARCHAR(20) default '';
|
||||
ALTER TABLE vicidial_agent_log_archive ADD uniqueid VARCHAR(20) default '';
|
||||
|
||||
UPDATE system_settings SET db_schema_version='1207',db_schema_update_date=NOW();
|
||||
|
||||
@@ -43,6 +43,14 @@ This option affects how vicidial will log the logins and logouts of an agent in
|
||||
Enable CallCard||
|
||||
This setting enables the CallCard features with ViciDial to allow for callers to use pin numbers and card_ids that have a balance of minutes and those balances can have agent talk time on customer calls to in-groups deducted. Default is 0 for disabled||
|
||||
CallCard Access||
|
||||
Agent Transfer Options||
|
||||
These options allow for the disabling of specific buttons in the Transfer Conference section of the Agent interface. Default is Y for yes or enabled||
|
||||
Agent Allow Park Customer Dial Xfer||
|
||||
Agent Allow Dial With Customer Xfer||
|
||||
Agent Allow Blind Xfer||
|
||||
Agent Allow Voicemail Message Xfer||
|
||||
Agent Allow Dial Override Xfer||
|
||||
Agent Allow Consultative Xfer||
|
||||
|
||||
|
||||
############################################################ CLIENT
|
||||
|
||||
@@ -5078,7 +5078,7 @@ if ($ACTION == 'updateDISPO')
|
||||
}
|
||||
}
|
||||
}
|
||||
$stmt="UPDATE vicidial_agent_log set dispo_sec='$dispo_sec',status='$dispo_choice' $dispo_epochSQL $lead_id_commentsSQL where agent_log_id='$agent_log_id';";
|
||||
$stmt="UPDATE vicidial_agent_log set dispo_sec='$dispo_sec',status='$dispo_choice',uniqueid='$uniqueid' $dispo_epochSQL $lead_id_commentsSQL where agent_log_id='$agent_log_id';";
|
||||
if ($format=='debug') {echo "\n<!-- $stmt -->";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00151',$user,$server_ip,$session_name,$one_mysql_log);}
|
||||
|
||||
+52
-23
@@ -282,10 +282,11 @@
|
||||
# 100302-2145 - Added scheduled callbacks alert feature
|
||||
# 100306-0852 - Added options.php optional file for setting interface options that will survive upgrade
|
||||
# 100309-0525 - Added queuemetrics_loginout option
|
||||
# 100313-0053 - Added display options for transfer/conf buttons
|
||||
#
|
||||
|
||||
$version = '2.4-260';
|
||||
$build = '100309-0525';
|
||||
$version = '2.4-261';
|
||||
$build = '100313-0053';
|
||||
$mel=1; # Mysql Error Log enabled = 1
|
||||
$mysql_log_count=64;
|
||||
$one_mysql_log=0;
|
||||
@@ -886,7 +887,7 @@ else
|
||||
$AgentAlert_allowed = $VU_allow_alerts;
|
||||
|
||||
### Gather timeclock and shift enforcement restriction settings
|
||||
$stmt="SELECT forced_timeclock_login,shift_enforcement,group_shifts,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view from vicidial_user_groups where user_group='$VU_user_group';";
|
||||
$stmt="SELECT forced_timeclock_login,shift_enforcement,group_shifts,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view,agent_xfer_consultative,agent_xfer_dial_override,agent_xfer_vm_transfer,agent_xfer_blind_transfer,agent_xfer_dial_with_customer,agent_xfer_park_customer_dial from vicidial_user_groups where user_group='$VU_user_group';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01052',$VD_login,$server_ip,$session_name,$one_mysql_log);}
|
||||
$row=mysql_fetch_row($rslt);
|
||||
@@ -907,6 +908,18 @@ else
|
||||
{$agent_status_view_time=1;}
|
||||
if ($row[5] == 'Y')
|
||||
{$agent_call_log_view=1;}
|
||||
if ($row[6] == 'Y')
|
||||
{$agent_xfer_consultative=1;}
|
||||
if ($row[7] == 'Y')
|
||||
{$agent_xfer_dial_override=1;}
|
||||
if ($row[8] == 'Y')
|
||||
{$agent_xfer_vm_transfer=1;}
|
||||
if ($row[9] == 'Y')
|
||||
{$agent_xfer_blind_transfer=1;}
|
||||
if ($row[10] == 'Y')
|
||||
{$agent_xfer_dial_with_customer=1;}
|
||||
if ($row[11] == 'Y')
|
||||
{$agent_xfer_park_customer_dial=1;}
|
||||
if ($VU_agent_call_log_view_override == 'Y')
|
||||
{$agent_call_log_view=1;}
|
||||
if ($VU_agent_call_log_view_override == 'N')
|
||||
@@ -2838,6 +2851,12 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
var agent_call_log_view='<?php echo $agent_call_log_view ?>';
|
||||
var scheduled_callbacks_alert='<?php echo $scheduled_callbacks_alert ?>';
|
||||
var last_uniqueid='';
|
||||
var agent_xfer_consultative='<?php echo $agent_xfer_consultative ?>';
|
||||
var agent_xfer_dial_override='<?php echo $agent_xfer_dial_override ?>';
|
||||
var agent_xfer_vm_transfer='<?php echo $agent_xfer_vm_transfer ?>';
|
||||
var agent_xfer_blind_transfer='<?php echo $agent_xfer_blind_transfer ?>';
|
||||
var agent_xfer_dial_with_customer='<?php echo $agent_xfer_dial_with_customer ?>';
|
||||
var agent_xfer_park_customer_dial='<?php echo $agent_xfer_park_customer_dial ?>';
|
||||
var DiaLControl_auto_HTML = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><IMG SRC=\"./images/vdc_LB_resume.gif\" border=0 alt=\"Resume\"></a>";
|
||||
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><IMG SRC=\"./images/vdc_LB_pause.gif\" border=0 alt=\" Pause \"></a><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
|
||||
var DiaLControl_auto_HTML_OFF = "<IMG SRC=\"./images/vdc_LB_pause_OFF.gif\" border=0 alt=\" Pause \"><IMG SRC=\"./images/vdc_LB_resume_OFF.gif\" border=0 alt=\"Resume\">";
|
||||
@@ -4105,7 +4124,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
if (XFRDop == "NeWSessioN")
|
||||
{
|
||||
threeway_end=1;
|
||||
document.vicidial_form.callchannel.value = '';
|
||||
document.getElementById("callchannel").innerHTML = '';
|
||||
document.vicidial_form.callserverip.value = '';
|
||||
dialedcall_send_hangup();
|
||||
|
||||
@@ -4168,7 +4187,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
if ( (taskvar == 'XfeRLOCAL') || (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
|
||||
{
|
||||
if (auto_dial_level == 0) {RedirecTxFEr = 1;}
|
||||
document.vicidial_form.callchannel.value = '';
|
||||
document.getElementById("callchannel").innerHTML = '';
|
||||
document.vicidial_form.callserverip.value = '';
|
||||
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
||||
// alert(RedirecTxFEr + "|" + auto_dial_level);
|
||||
@@ -4779,7 +4798,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
|
||||
document.vicidial_form.uniqueid.value = MDlookResponse_array[0];
|
||||
last_uniqueid = MDlookResponse_array[0];
|
||||
document.vicidial_form.callchannel.value = MDlookResponse_array[1];
|
||||
document.getElementById("callchannel").innerHTML = MDlookResponse_array[1];
|
||||
lastcustchannel = MDlookResponse_array[1];
|
||||
if( document.images ) { document.images['livecall'].src = image_livecall_ON.src;}
|
||||
document.vicidial_form.SecondS.value = 0;
|
||||
@@ -6322,7 +6341,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
else
|
||||
{
|
||||
// alert("Channel has changed from:\n" + lastcustchannel + '|' + lastcustserverip + "\nto:\n" + reVDIC_data_VDAC[3] + '|' + reVDIC_data_VDAC[4]);
|
||||
document.vicidial_form.callchannel.value = reVDIC_data_VDAC[3];
|
||||
document.getElementById("callchannel").innerHTML = reVDIC_data_VDAC[3];
|
||||
lastcustchannel = reVDIC_data_VDAC[3];
|
||||
document.vicidial_form.callserverip.value = reVDIC_data_VDAC[4];
|
||||
lastcustserverip = reVDIC_data_VDAC[4];
|
||||
@@ -6558,7 +6577,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
last_uniqueid = VDIC_data_VDAC[1];
|
||||
CIDcheck = VDIC_data_VDAC[2];
|
||||
CalLCID = VDIC_data_VDAC[2];
|
||||
document.vicidial_form.callchannel.value = VDIC_data_VDAC[3];
|
||||
document.getElementById("callchannel").innerHTML = VDIC_data_VDAC[3];
|
||||
lastcustchannel = VDIC_data_VDAC[3];
|
||||
document.vicidial_form.callserverip.value = VDIC_data_VDAC[4];
|
||||
lastcustserverip = VDIC_data_VDAC[4];
|
||||
@@ -7403,7 +7422,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
function DispoHanguPAgaiN()
|
||||
{
|
||||
form_cust_channel = AgaiNHanguPChanneL;
|
||||
document.vicidial_form.callchannel.value = AgaiNHanguPChanneL;
|
||||
document.getElementById("callchannel").innerHTML = AgaiNHanguPChanneL;
|
||||
document.vicidial_form.callserverip.value = AgaiNHanguPServeR;
|
||||
lastcustchannel = AgaiNHanguPChanneL;
|
||||
lastcustserverip = AgaiNHanguPServeR;
|
||||
@@ -7455,7 +7474,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
{var group = VDCL_group_id;}
|
||||
else
|
||||
{var group = campaign;}
|
||||
var form_cust_channel = document.vicidial_form.callchannel.value;
|
||||
var form_cust_channel = document.getElementById("callchannel").innerHTML;
|
||||
var form_cust_serverip = document.vicidial_form.callserverip.value;
|
||||
var customer_channel = lastcustchannel;
|
||||
var customer_server_ip = lastcustserverip;
|
||||
@@ -7570,7 +7589,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
}
|
||||
|
||||
// DEACTIVATE CHANNEL-DEPENDANT BUTTONS AND VARIABLES
|
||||
document.vicidial_form.callchannel.value = '';
|
||||
document.getElementById("callchannel").innerHTML = '';
|
||||
document.vicidial_form.callserverip.value = '';
|
||||
lastcustchannel='';
|
||||
lastcustserverip='';
|
||||
@@ -7599,7 +7618,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
document.getElementById("ReQueueCall").innerHTML = "<IMG SRC=\"./images/vdc_LB_requeue_call_OFF.gif\" border=0 alt=\"Re-Queue Call\">";
|
||||
}
|
||||
|
||||
document.vicidial_form.custdatetime.value = '';
|
||||
document.getElementById("custdatetime").innerHTML = ' ';
|
||||
|
||||
if ( (auto_dial_level == 0) && (dial_method != 'INBOUND_MAN') )
|
||||
{
|
||||
@@ -8009,7 +8028,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
{
|
||||
leaving_threeway=0;
|
||||
blind_transfer=0;
|
||||
document.vicidial_form.callchannel.value = '';
|
||||
document.getElementById("callchannel").innerHTML = '';
|
||||
document.vicidial_form.callserverip.value = '';
|
||||
document.vicidial_form.xferchannel.value = '';
|
||||
document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><IMG SRC=\"./images/vdc_XB_dialwithcustomer.gif\" border=0 alt=\"Dial With Customer\" style=\"vertical-align:middle\"></a>";
|
||||
@@ -8051,7 +8070,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
leaving_threeway=0;
|
||||
blind_transfer=0;
|
||||
CheckDEADcallON=0;
|
||||
document.vicidial_form.callchannel.value = '';
|
||||
document.getElementById("callchannel").innerHTML = '';
|
||||
document.vicidial_form.callserverip.value = '';
|
||||
document.vicidial_form.xferchannel.value = '';
|
||||
document.getElementById("DialWithCustomer").innerHTML ="<a href=\"#\" onclick=\"SendManualDial('YES');return false;\"><IMG SRC=\"./images/vdc_XB_dialwithcustomer.gif\" border=0 alt=\"Dial With Customer\" style=\"vertical-align:middle\"></a>";
|
||||
@@ -8346,7 +8365,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
|
||||
{
|
||||
showDiv('CustomerGoneBox');
|
||||
|
||||
document.vicidial_form.callchannel.value = '';
|
||||
document.getElementById("callchannel").innerHTML = '';
|
||||
document.vicidial_form.callserverip.value = '';
|
||||
document.getElementById("CustomerGoneChanneL").innerHTML = lastcustchannel;
|
||||
if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
|
||||
@@ -10074,7 +10093,18 @@ else
|
||||
{document.getElementById("AgentViewLink").innerHTML = "";}
|
||||
if (dispo_check_all_pause == '1')
|
||||
{document.vicidial_form.DispoSelectStop.checked=true;}
|
||||
|
||||
if (agent_xfer_consultative < 1)
|
||||
{hideDiv('consultative_checkbox');}
|
||||
if (agent_xfer_dial_override < 1)
|
||||
{hideDiv('dialoverride_checkbox');}
|
||||
if (agent_xfer_vm_transfer < 1)
|
||||
{hideDiv('DialBlindVMail');}
|
||||
if (agent_xfer_blind_transfer < 1)
|
||||
{hideDiv('DialBlindTransfer');}
|
||||
if (agent_xfer_dial_with_customer < 1)
|
||||
{hideDiv('DialWithCustomer');}
|
||||
if (agent_xfer_park_customer_dial < 1)
|
||||
{hideDiv('ParkCustomerDial');}
|
||||
document.vicidial_form.LeadLookuP.checked=true;
|
||||
|
||||
if ( (agent_pause_codes_active=='Y') || (agent_pause_codes_active=='FORCE') )
|
||||
@@ -10498,8 +10528,7 @@ else
|
||||
}
|
||||
|
||||
var customer_local_time = customer_date + " " + customer_time;
|
||||
document.vicidial_form.custdatetime.value = customer_local_time;
|
||||
|
||||
document.getElementById("custdatetime").innerHTML = customer_local_time;
|
||||
}
|
||||
start_all_refresh();
|
||||
}
|
||||
@@ -10956,7 +10985,7 @@ $zi=1;
|
||||
<span class="text_input" id="MainPanelCustInfo">
|
||||
<TABLE><tr>
|
||||
<td align=right></td>
|
||||
<td align=left><font class="body_text"> Customer Time: <input type=text size=27 name=custdatetime class="cust_form" value=""> Channel: <input type=text size=27 name=callchannel class="cust_form" value=""></td>
|
||||
<td align=left><font class="body_text"> Customer Time: <span name=custdatetime id=custdatetime class="log_title"> </span> Channel: <span name=callchannel id=callchannel class="cust_form"> </span></td>
|
||||
</tr><tr>
|
||||
<td colspan=2 align=center> Customer Information: <span id="CusTInfOSpaN"></span></td>
|
||||
</tr><tr>
|
||||
@@ -11184,12 +11213,12 @@ if ($agent_display_dialable_leads > 0)
|
||||
|
||||
<TR>
|
||||
<TD ALIGN=LEFT COLSPAN=2>
|
||||
<IMG SRC="./images/vdc_XB_seconds.gif" border=0 alt="seconds" style="vertical-align:middle"><input type=text size=2 name=xferlength maxlength=4 class="cust_form">
|
||||
<IMG SRC="./images/vdc_XB_seconds.gif" border=0 alt="seconds" style="vertical-align:middle"><input type=text size=2 name=xferlength maxlength=4 class="cust_form" readonly>
|
||||
|
||||
<IMG SRC="./images/vdc_XB_channel.gif" border=0 alt="channel" style="vertical-align:middle"><input type=text size=12 name=xferchannel maxlength=200 class="cust_form">
|
||||
<IMG SRC="./images/vdc_XB_channel.gif" border=0 alt="channel" style="vertical-align:middle"><input type=text size=12 name=xferchannel maxlength=200 class="cust_form" readonly>
|
||||
</TD>
|
||||
<TD ALIGN=LEFT>
|
||||
<input type=checkbox name=consultativexfer size=1 value="0"><font class="body_tiny"> CONSULTATIVE </font>
|
||||
<span id=consultative_checkbox><input type=checkbox name=consultativexfer size=1 value="0"><font class="body_tiny"> CONSULTATIVE </font></span>
|
||||
</TD>
|
||||
<TD ALIGN=LEFT>
|
||||
<span STYLE="background-color: <?php echo $MAIN_COLOR ?>" id="HangupBothLines"><a href="#" onclick="bothcall_send_hangup();return false;"><IMG SRC="./images/vdc_XB_hangupbothlines.gif" border=0 alt="Hangup Both Lines" style="vertical-align:middle"></a></span>
|
||||
@@ -11205,7 +11234,7 @@ if ($agent_display_dialable_leads > 0)
|
||||
<input type=hidden name=xferuniqueid>
|
||||
</TD>
|
||||
<TD ALIGN=LEFT>
|
||||
<input type=checkbox name=xferoverride size=1 value="0"><font class="body_tiny"> DIAL OVERRIDE</font>
|
||||
<span id=dialoverride_checkbox><input type=checkbox name=xferoverride size=1 value="0"><font class="body_tiny"> DIAL OVERRIDE</font></span>
|
||||
</TD>
|
||||
<TD ALIGN=LEFT>
|
||||
<span STYLE="background-color: <?php echo $MAIN_COLOR ?>" id="Leave3WayCall"><a href="#" onclick="leave_3way_call('FIRST');return false;"><IMG SRC="./images/vdc_XB_leave3waycall.gif" border=0 alt="LEAVE 3-WAY CALL" style="vertical-align:middle"></a></span>
|
||||
|
||||
+54
-12
@@ -1199,6 +1199,18 @@ if (isset($_GET["callcard_enabled"])) {$callcard_enabled=$_GET["callcard_enab
|
||||
elseif (isset($_POST["callcard_enabled"])) {$callcard_enabled=$_POST["callcard_enabled"];}
|
||||
if (isset($_GET["callcard_admin"])) {$callcard_admin=$_GET["callcard_admin"];}
|
||||
elseif (isset($_POST["callcard_admin"])) {$callcard_admin=$_POST["callcard_admin"];}
|
||||
if (isset($_GET["agent_xfer_consultative"])) {$agent_xfer_consultative=$_GET["agent_xfer_consultative"];}
|
||||
elseif (isset($_POST["agent_xfer_consultative"])) {$agent_xfer_consultative=$_POST["agent_xfer_consultative"];}
|
||||
if (isset($_GET["agent_xfer_dial_override"])) {$agent_xfer_dial_override=$_GET["agent_xfer_dial_override"];}
|
||||
elseif (isset($_POST["agent_xfer_dial_override"])) {$agent_xfer_dial_override=$_POST["agent_xfer_dial_override"];}
|
||||
if (isset($_GET["agent_xfer_vm_transfer"])) {$agent_xfer_vm_transfer=$_GET["agent_xfer_vm_transfer"];}
|
||||
elseif (isset($_POST["agent_xfer_vm_transfer"])) {$agent_xfer_vm_transfer=$_POST["agent_xfer_vm_transfer"];}
|
||||
if (isset($_GET["agent_xfer_blind_transfer"])) {$agent_xfer_blind_transfer=$_GET["agent_xfer_blind_transfer"];}
|
||||
elseif (isset($_POST["agent_xfer_blind_transfer"])) {$agent_xfer_blind_transfer=$_POST["agent_xfer_blind_transfer"];}
|
||||
if (isset($_GET["agent_xfer_dial_with_customer"])) {$agent_xfer_dial_with_customer=$_GET["agent_xfer_dial_with_customer"];}
|
||||
elseif (isset($_POST["agent_xfer_dial_with_customer"])) {$agent_xfer_dial_with_customer=$_POST["agent_xfer_dial_with_customer"];}
|
||||
if (isset($_GET["agent_xfer_park_customer_dial"])) {$agent_xfer_park_customer_dial=$_GET["agent_xfer_park_customer_dial"];}
|
||||
elseif (isset($_POST["agent_xfer_park_customer_dial"])) {$agent_xfer_park_customer_dial=$_POST["agent_xfer_park_customer_dial"];}
|
||||
|
||||
|
||||
if (isset($script_id)) {$script_id= strtoupper($script_id);}
|
||||
@@ -1475,6 +1487,12 @@ if ($non_latin < 1)
|
||||
$is_webphone = ereg_replace("[^NY]","",$is_webphone);
|
||||
$use_external_server_ip = ereg_replace("[^NY]","",$use_external_server_ip);
|
||||
$use_custom_cid = ereg_replace("[^NY]","",$use_custom_cid);
|
||||
$agent_xfer_consultative = ereg_replace("[^NY]","",$agent_xfer_consultative);
|
||||
$agent_xfer_dial_override = ereg_replace("[^NY]","",$agent_xfer_dial_override);
|
||||
$agent_xfer_vm_transfer = ereg_replace("[^NY]","",$agent_xfer_vm_transfer);
|
||||
$agent_xfer_blind_transfer = ereg_replace("[^NY]","",$agent_xfer_blind_transfer);
|
||||
$agent_xfer_dial_with_customer = ereg_replace("[^NY]","",$agent_xfer_dial_with_customer);
|
||||
$agent_xfer_park_customer_dial = ereg_replace("[^NY]","",$agent_xfer_park_customer_dial);
|
||||
|
||||
$qc_enabled = ereg_replace("[^0-9NY]","",$qc_enabled);
|
||||
$active = ereg_replace("[^0-9NY]","",$active);
|
||||
@@ -2105,11 +2123,12 @@ else
|
||||
# 100302-2133 - Added Scheduled Callbacks Alert option
|
||||
# 100309-0510 - Added queuemetrics_loginout option
|
||||
# 100311-2348 - Added CallCard links and settings
|
||||
# 100313-0020 - Added User Group agent screen transfer-conf button display options
|
||||
#
|
||||
# make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time
|
||||
|
||||
$admin_version = '2.4-244';
|
||||
$build = '100311-2348';
|
||||
$admin_version = '2.4-245';
|
||||
$build = '100313-0020';
|
||||
|
||||
$STARTtime = date("U");
|
||||
$SQLdate = date("Y-m-d H:i:s");
|
||||
@@ -4877,6 +4896,11 @@ if ($ADD==99999)
|
||||
<BR>
|
||||
<B>Agent Call Log View -</B> This option defines whether the agent will be able to see their call log for calls handled through the ViciDial agent screen. Default is N for no or disabled.
|
||||
|
||||
<BR>
|
||||
<A NAME="vicidial_user_groups-agent_xfer_options">
|
||||
<BR>
|
||||
<B>Agent Transfer Options -</B> These options allow for the disabling of specific buttons in the Transfer Conference section of the Agent interface. Default is Y for yes or enabled.
|
||||
|
||||
<?php
|
||||
if ($SSqc_features_active > 0)
|
||||
{
|
||||
@@ -12611,7 +12635,7 @@ if ($ADD==411111)
|
||||
$p++;
|
||||
}
|
||||
|
||||
$stmt="UPDATE vicidial_user_groups set user_group='$user_group', group_name='$group_name',allowed_campaigns='$campaigns_value',qc_allowed_campaigns='$qc_campaigns_value',qc_allowed_inbound_groups='$qc_groups_value',group_shifts='$GROUP_shifts',forced_timeclock_login='$forced_timeclock_login',shift_enforcement='$shift_enforcement',agent_status_viewable_groups='$VGROUP_vgroups',agent_status_view_time='$agent_status_view_time',agent_call_log_view='$agent_call_log_view' where user_group='$OLDuser_group';";
|
||||
$stmt="UPDATE vicidial_user_groups set user_group='$user_group', group_name='$group_name',allowed_campaigns='$campaigns_value',qc_allowed_campaigns='$qc_campaigns_value',qc_allowed_inbound_groups='$qc_groups_value',group_shifts='$GROUP_shifts',forced_timeclock_login='$forced_timeclock_login',shift_enforcement='$shift_enforcement',agent_status_viewable_groups='$VGROUP_vgroups',agent_status_view_time='$agent_status_view_time',agent_call_log_view='$agent_call_log_view',agent_xfer_consultative='$agent_xfer_consultative',agent_xfer_dial_override='$agent_xfer_dial_override',agent_xfer_vm_transfer='$agent_xfer_vm_transfer',agent_xfer_blind_transfer='$agent_xfer_blind_transfer',agent_xfer_dial_with_customer='$agent_xfer_dial_with_customer',agent_xfer_park_customer_dial='$agent_xfer_park_customer_dial' where user_group='$OLDuser_group';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
|
||||
echo "<br><B>USER GROUP MODIFIED</B>\n";
|
||||
@@ -20648,17 +20672,23 @@ if ($ADD==311111)
|
||||
echo "<TABLE><TR><TD>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
|
||||
|
||||
$stmt="SELECT user_group,group_name,allowed_campaigns,qc_allowed_campaigns,qc_allowed_inbound_groups,group_shifts,forced_timeclock_login,shift_enforcement,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view from vicidial_user_groups where user_group='$user_group';";
|
||||
$stmt="SELECT user_group,group_name,allowed_campaigns,qc_allowed_campaigns,qc_allowed_inbound_groups,group_shifts,forced_timeclock_login,shift_enforcement,agent_status_viewable_groups,agent_status_view_time,agent_call_log_view,agent_xfer_consultative,agent_xfer_dial_override,agent_xfer_vm_transfer,agent_xfer_blind_transfer,agent_xfer_dial_with_customer,agent_xfer_park_customer_dial from vicidial_user_groups where user_group='$user_group';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$user_group = $row[0];
|
||||
$group_name = $row[1];
|
||||
$GROUP_shifts = $row[5];
|
||||
$forced_timeclock_login = $row[6];
|
||||
$shift_enforcement = $row[7];
|
||||
$VGROUP_vgroups = $row[8];
|
||||
$agent_status_view_time = $row[9];
|
||||
$agent_call_log_view = $row[10];
|
||||
$user_group = $row[0];
|
||||
$group_name = $row[1];
|
||||
$GROUP_shifts = $row[5];
|
||||
$forced_timeclock_login = $row[6];
|
||||
$shift_enforcement = $row[7];
|
||||
$VGROUP_vgroups = $row[8];
|
||||
$agent_status_view_time = $row[9];
|
||||
$agent_call_log_view = $row[10];
|
||||
$agent_xfer_consultative = $row[11];
|
||||
$agent_xfer_dial_override = $row[12];
|
||||
$agent_xfer_vm_transfer = $row[13];
|
||||
$agent_xfer_blind_transfer = $row[14];
|
||||
$agent_xfer_dial_with_customer = $row[15];
|
||||
$agent_xfer_park_customer_dial = $row[16];
|
||||
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
|
||||
|
||||
@@ -20746,6 +20776,18 @@ if ($ADD==311111)
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Call Log View: </td><td align=left><select size=1 name=agent_call_log_view><option SELECTED>Y</option><option>N</option><option SELECTED>$agent_call_log_view</option></select>$NWB#vicidial_user_groups-agent_call_log_view$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Allow Consultative Xfer: </td><td align=left><select size=1 name=agent_xfer_consultative><option SELECTED>Y</option><option>N</option><option SELECTED>$agent_xfer_consultative</option></select>$NWB#vicidial_user_groups-agent_xfer_options$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Allow Dial Override Xfer: </td><td align=left><select size=1 name=agent_xfer_dial_override><option SELECTED>Y</option><option>N</option><option SELECTED>$agent_xfer_dial_override</option></select>$NWB#vicidial_user_groups-agent_xfer_options$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Allow Voicemail Message Xfer: </td><td align=left><select size=1 name=agent_xfer_vm_transfer><option SELECTED>Y</option><option>N</option><option SELECTED>$agent_xfer_vm_transfer</option></select>$NWB#vicidial_user_groups-agent_xfer_options$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Allow Blind Xfer: </td><td align=left><select size=1 name=agent_xfer_blind_transfer><option SELECTED>Y</option><option>N</option><option SELECTED>$agent_xfer_blind_transfer</option></select>$NWB#vicidial_user_groups-agent_xfer_options$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Allow Dial With Customer Xfer: </td><td align=left><select size=1 name=agent_xfer_dial_with_customer><option SELECTED>Y</option><option>N</option><option SELECTED>$agent_xfer_dial_with_customer</option></select>$NWB#vicidial_user_groups-agent_xfer_options$NWE</td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent Allow Park Customer Dial Xfer: </td><td align=left><select size=1 name=agent_xfer_park_customer_dial><option SELECTED>Y</option><option>N</option><option SELECTED>$agent_xfer_park_customer_dial</option></select>$NWB#vicidial_user_groups-agent_xfer_options$NWE</td></tr>\n";
|
||||
|
||||
if ($SSqc_features_active > 0)
|
||||
{
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>QC Allowed Campaigns: <BR>$NWB#vicidial_user_groups-qc_allowed_campaigns$NWE</td><td align=left>\n";
|
||||
|
||||
@@ -1264,7 +1264,7 @@ $SScallcard_enabled = $row[2];
|
||||
<?php }
|
||||
if ( (strlen($cc_sh) > 1) and (strlen($admin_hh) > 1) ) {
|
||||
?>
|
||||
<TR BGCOLOR=<?php echo $cc_color ?>><TD ALIGN=LEFT COLSPAN=2> <a href="callcard_admin.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?php echo $subheader_font_size ?>> CallCard Summary </a> | <a href="callcard_admin.php?action=CALLCARD_BATCHES"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?php echo $subheader_font_size ?>> CallCard Batches </a> | <a href="callcard_admin.php?action=SEARCH"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?php echo $subheader_font_size ?>> CallCard Search </a></TD></TR>
|
||||
<TR BGCOLOR=<?php echo $cc_color ?>><TD ALIGN=LEFT COLSPAN=2> <a href="callcard_admin.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?php echo $subheader_font_size ?>> CallCard Summary </a> | <a href="callcard_admin.php?action=CALLCARD_BATCHES"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?php echo $subheader_font_size ?>> CallCard Batches </a> | <a href="callcard_admin.php?action=SEARCH"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?php echo $subheader_font_size ?>> CallCard Search </a> | <a href="callcard_report_export.php"><FONT FACE="ARIAL,HELVETICA" COLOR=BLACK SIZE=<?php echo $subheader_font_size ?>> CallCard Log Export </a></TD></TR>
|
||||
<?php }
|
||||
if ( (strlen($moh_sh) > 1) and (strlen($admin_hh) > 1) ) {
|
||||
?>
|
||||
|
||||
@@ -129,50 +129,6 @@ if (strlen($action) < 1)
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
### BEGIN change territory owner for one account
|
||||
if ( ($action == "CHANGE_TERRITORY_OWNER_ACCOUNT") and ($enable_vtiger_integration > 0) )
|
||||
{
|
||||
echo "</TITLE></HEAD><BODY BGCOLOR=white>\n";
|
||||
echo "<TABLE><TR><TD>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
|
||||
|
||||
echo "<br>Vtiger Change Territory Owner<form action=$PHP_SELF method=POST>\n";
|
||||
echo "<input type=hidden name=action value=PROCESS_CHANGE_TERRITORY_OWNER_ACCOUNT>\n";
|
||||
echo "<center><TABLE width=$section_width cellspacing=3>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Account ID: </td><td align=left><input type=text name=accountid value=\"$accountid\"></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>New Owner: </td><td align=left><select size=1 name=user>\n";
|
||||
|
||||
$stmt="SELECT user,full_name from vicidial_users where active='Y' order by user";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$users_to_print = mysql_num_rows($rslt);
|
||||
$users_list='';
|
||||
|
||||
$o=0;
|
||||
while ($users_to_print > $o)
|
||||
{
|
||||
$rowx=mysql_fetch_row($rslt);
|
||||
$users_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
|
||||
$o++;
|
||||
}
|
||||
echo "$users_list";
|
||||
echo "</select></td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Update ViciDial List Owner: </td><td align=left><select size=1 name=vl_owner>\n";
|
||||
echo "<option SELECTED>YES</option>\n";
|
||||
echo "<option>NO</option>\n";
|
||||
echo "</select></td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=SUBMIT value=SUBMIT></td></tr>\n";
|
||||
echo "</TABLE></center>\n";
|
||||
exit;
|
||||
}
|
||||
### END change territory owner for one account
|
||||
|
||||
|
||||
|
||||
##### BEGIN Set variables to make header show properly #####
|
||||
$ADD = '0';
|
||||
$hh = 'admin';
|
||||
@@ -194,7 +150,7 @@ $cc_font = 'BLACK';
|
||||
$cc_color = '#C6C6C6';
|
||||
$subcamp_color = '#C6C6C6';
|
||||
##### END Set variables to make header show properly #####
|
||||
;
|
||||
|
||||
require("admin_header.php");
|
||||
|
||||
$colspan='3';
|
||||
@@ -230,194 +186,6 @@ $pulldate0 = "$year-$mon-$mday $hour:$min:$sec";
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
### BEGIN change territory owner in the system
|
||||
if ( ($action == "CHANGE_TERRITORY_OWNER") and ($enable_vtiger_integration > 0) )
|
||||
{
|
||||
echo "<TABLE><TR><TD>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
|
||||
|
||||
echo "<br>Vtiger Change Territory Owner<form action=$PHP_SELF method=POST>\n";
|
||||
echo "<input type=hidden name=action value=PROCESS_CHANGE_TERRITORY_OWNER>\n";
|
||||
echo "<center><TABLE width=$section_width cellspacing=3>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Territory: </td><td align=left><select size=1 name=territory>\n";
|
||||
|
||||
$stmt="SELECT territory,territory_description from vicidial_territories order by territory";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$territories_to_print = mysql_num_rows($rslt);
|
||||
$territories_list='';
|
||||
|
||||
$o=0;
|
||||
while ($territories_to_print > $o)
|
||||
{
|
||||
$rowx=mysql_fetch_row($rslt);
|
||||
$territories_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
|
||||
$o++;
|
||||
}
|
||||
echo "$territories_list";
|
||||
echo "</select></td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>New Owner: </td><td align=left><select size=1 name=user>\n";
|
||||
|
||||
$stmt="SELECT user,full_name from vicidial_users where active='Y' order by user";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$users_to_print = mysql_num_rows($rslt);
|
||||
$users_list='';
|
||||
|
||||
$o=0;
|
||||
while ($users_to_print > $o)
|
||||
{
|
||||
$rowx=mysql_fetch_row($rslt);
|
||||
$users_list .= "<option value=\"$rowx[0]\">$rowx[0] - $rowx[1]</option>\n";
|
||||
$o++;
|
||||
}
|
||||
echo "$users_list";
|
||||
echo "</select></td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Update ViciDial List Owner: </td><td align=left><select size=1 name=vl_owner>\n";
|
||||
echo "<option SELECTED>YES</option>\n";
|
||||
echo "<option>NO</option>\n";
|
||||
echo "</select></td></tr>\n";
|
||||
|
||||
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=SUBMIT value=SUBMIT></td></tr>\n";
|
||||
echo "</TABLE></center>\n";
|
||||
}
|
||||
### END change territory owner in the system
|
||||
|
||||
|
||||
### BEGIN delete user territory page
|
||||
if ($action == "DELETE_USER_TERRITORY")
|
||||
{
|
||||
if ( (strlen($territory)<1) or (strlen($user)<1) )
|
||||
{
|
||||
echo "ERROR: Territory and User must be filled in<BR>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
$stmt="SELECT count(*) from vicidial_user_territories where territory='$territory' and user='$user';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
if ($row[0] < 0)
|
||||
{
|
||||
echo "ERROR: this territory user is not in the system<BR>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
$stmt="DELETE from vicidial_user_territories where territory='$territory' and user='$user';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
|
||||
echo "User Territory Deleted: $user $territory<BR>\n";
|
||||
|
||||
### LOG INSERTION Admin Log Table ###
|
||||
$SQL_log = "$stmt|$stmtB|";
|
||||
$SQL_log = ereg_replace(';','',$SQL_log);
|
||||
$SQL_log = addslashes($SQL_log);
|
||||
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$USER', ip_address='$ip', event_section='TERRITORIES', event_type='DELETE', record_id='$territory', event_code='ADMIN DELETE USER TERRITORY', event_sql=\"$SQL_log\", event_notes='';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
}
|
||||
}
|
||||
$action = "MODIFY_TERRITORY";
|
||||
}
|
||||
### END delete user territory page
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
### BEGIN add territory page
|
||||
if ($action == "ADD_TERRITORY")
|
||||
{
|
||||
echo "<TABLE><TR><TD>\n";
|
||||
echo "<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2>";
|
||||
|
||||
echo "<br>Add Territory<form action=$PHP_SELF method=POST>\n";
|
||||
echo "<input type=hidden name=action value=PROCESS_ADD_TERRITORY>\n";
|
||||
echo "<center><TABLE width=$section_width cellspacing=3>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Territory: </td><td align=left><input type=text name=territory size=30 maxlength=100></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Territory Description: </td><td align=left><input type=text name=territory_description size=50 maxlength=255></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=center colspan=2><input type=submit name=SUBMIT value=SUBMIT></td></tr>\n";
|
||||
echo "</TABLE></center>\n";
|
||||
}
|
||||
### END add territory page
|
||||
|
||||
|
||||
### BEGIN process add territory page
|
||||
if ($action == "PROCESS_ADD_TERRITORY")
|
||||
{
|
||||
if ( (strlen($territory)<1) or (strlen($territory_description)<1) )
|
||||
{
|
||||
echo "ERROR: Territory and Territory Description must be filled in<BR>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
$stmt="SELECT count(*) from vicidial_territories where territory='$territory';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
if ($row[0] > 0)
|
||||
{
|
||||
echo "ERROR: there is already a territory in the system with this name<BR>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
$stmt="INSERT INTO vicidial_territories SET territory='$territory',territory_description='$territory_description';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
|
||||
echo "Territory Added: $territory<BR>\n";
|
||||
|
||||
### LOG INSERTION Admin Log Table ###
|
||||
$SQL_log = "$stmt|";
|
||||
$SQL_log = ereg_replace(';','',$SQL_log);
|
||||
$SQL_log = addslashes($SQL_log);
|
||||
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$USER', ip_address='$ip', event_section='TERRITORIES', event_type='ADD', record_id='$territory', event_code='ADMIN ADD TERRITORY', event_sql=\"$SQL_log\", event_notes='';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
}
|
||||
}
|
||||
$action = "CALLCARD_SUMMARY";
|
||||
}
|
||||
### END process add territory page
|
||||
|
||||
|
||||
### BEGIN delete territory page
|
||||
if ($action == "DELETE_TERRITORY")
|
||||
{
|
||||
if (strlen($territory)<1)
|
||||
{
|
||||
echo "ERROR: Territory must be filled in<BR>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
$stmt="SELECT count(*) from vicidial_territories where territory='$territory';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
if ($row[0] < 0)
|
||||
{
|
||||
echo "ERROR: This territory is not in the system with this name<BR>\n";
|
||||
}
|
||||
else
|
||||
{
|
||||
$stmt="DELETE from vicidial_territories where territory='$territory';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
|
||||
echo "Territory Deleted: $territory<BR>\n";
|
||||
|
||||
### LOG INSERTION Admin Log Table ###
|
||||
$SQL_log = "$stmt|";
|
||||
$SQL_log = ereg_replace(';','',$SQL_log);
|
||||
$SQL_log = addslashes($SQL_log);
|
||||
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$USER', ip_address='$ip', event_section='TERRITORIES', event_type='DELETE', record_id='$territory', event_code='ADMIN DELETE TERRITORY', event_sql=\"$SQL_log\", event_notes='';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
}
|
||||
}
|
||||
$action = "CALLCARD_SUMMARY";
|
||||
}
|
||||
### END delete territory page
|
||||
|
||||
|
||||
### BEGIN modify card status page
|
||||
if ($action == "CALLCARD_STATUS")
|
||||
{
|
||||
@@ -479,15 +247,13 @@ if ($action == "CALLCARD_STATUS")
|
||||
}
|
||||
$action = "CALLCARD_DETAIL";
|
||||
}
|
||||
### END process modify territory page
|
||||
|
||||
### END modify card status page
|
||||
|
||||
|
||||
|
||||
### BEGIN CallCard record Detail page
|
||||
if ($action == "CALLCARD_DETAIL")
|
||||
{
|
||||
|
||||
$stmt="SELECT card_id,run,batch,pack,sequence,status,balance_minutes,initial_value,initial_minutes,note_purchase_order,note_printer,note_did,inbound_group_id,note_language,note_name,note_comments,create_user,activate_user,used_user,void_user,create_time,activate_time,used_time,void_time from callcard_accounts_details where card_id='$card_id';";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$details_to_print = mysql_num_rows($rslt);
|
||||
@@ -621,8 +387,6 @@ if ($action == "CALLCARD_DETAIL")
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
### BEGIN callcard summary
|
||||
if ($action == "CALLCARD_SUMMARY")
|
||||
{
|
||||
@@ -725,6 +489,7 @@ if ($action == "CALLCARD_SUMMARY")
|
||||
### END callcard summary
|
||||
|
||||
|
||||
|
||||
### BEGIN list batches
|
||||
if ($action == "CALLCARD_BATCHES")
|
||||
{
|
||||
@@ -770,7 +535,6 @@ if ($action == "CALLCARD_BATCHES")
|
||||
|
||||
|
||||
|
||||
|
||||
### BEGIN search results
|
||||
if ($action == "SEARCH_RESULTS")
|
||||
{
|
||||
|
||||
@@ -0,0 +1,286 @@
|
||||
<?php
|
||||
# callcard_report_export.php
|
||||
#
|
||||
# displays options to select for downloading of callcard logs selecting by run,
|
||||
# batch, pack and date range.
|
||||
# downloads to a flat text file that is tab delimited
|
||||
#
|
||||
# Copyright (C) 2010 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
# 100312-2127 - First build
|
||||
#
|
||||
|
||||
require("dbconnect.php");
|
||||
|
||||
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
|
||||
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
|
||||
$PHP_SELF=$_SERVER['PHP_SELF'];
|
||||
if (isset($_GET["query_date"])) {$query_date=$_GET["query_date"];}
|
||||
elseif (isset($_POST["query_date"])) {$query_date=$_POST["query_date"];}
|
||||
if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
|
||||
elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];}
|
||||
if (isset($_GET["run"])) {$run=$_GET["run"];}
|
||||
elseif (isset($_POST["run"])) {$run=$_POST["run"];}
|
||||
if (isset($_GET["batch"])) {$batch=$_GET["batch"];}
|
||||
elseif (isset($_POST["batch"])) {$batch=$_POST["batch"];}
|
||||
if (isset($_GET["pack"])) {$pack=$_GET["pack"];}
|
||||
elseif (isset($_POST["pack"])) {$pack=$_POST["pack"];}
|
||||
if (isset($_GET["agent"])) {$agent=$_GET["agent"];}
|
||||
elseif (isset($_POST["agent"])) {$agent=$_POST["agent"];}
|
||||
if (isset($_GET["did"])) {$did=$_GET["did"];}
|
||||
elseif (isset($_POST["did"])) {$did=$_POST["did"];}
|
||||
if (isset($_GET["callerid"])) {$callerid=$_GET["callerid"];}
|
||||
elseif (isset($_POST["callerid"])) {$callerid=$_POST["callerid"];}
|
||||
if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
|
||||
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
|
||||
if (isset($_GET["run_export"])) {$run_export=$_GET["run_export"];}
|
||||
elseif (isset($_POST["run_export"])) {$run_export=$_POST["run_export"];}
|
||||
if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
|
||||
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
|
||||
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
|
||||
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
|
||||
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
#############################################
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin FROM system_settings;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$qm_conf_ct = mysql_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$non_latin = $row[0];
|
||||
}
|
||||
##### END SETTINGS LOOKUP #####
|
||||
###########################################
|
||||
|
||||
$PHP_AUTH_USER = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_USER);
|
||||
$PHP_AUTH_PW = ereg_replace("[^-_0-9a-zA-Z]","",$PHP_AUTH_PW);
|
||||
|
||||
$stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 7 and callcard_admin='1';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
if ($non_latin > 0) { $rslt=mysql_query("SET NAMES 'UTF8'");}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
$row=mysql_fetch_row($rslt);
|
||||
$auth=$row[0];
|
||||
|
||||
if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth))
|
||||
{
|
||||
# Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\"");
|
||||
# Header("HTTP/1.0 401 Unauthorized");
|
||||
echo "Invalid Username/Password or no CallCard permission: |$PHP_AUTH_USER|\n";
|
||||
exit;
|
||||
}
|
||||
|
||||
|
||||
##### START RUN THE EXPORT AND OUTPUT FLAT DATA FILE #####
|
||||
if ($run_export > 0)
|
||||
{
|
||||
$US='_';
|
||||
$MT[0]='';
|
||||
$ip = getenv("REMOTE_ADDR");
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
$inbound_to_print=0;
|
||||
$export_rows='';
|
||||
$k=0;
|
||||
|
||||
if (strlen($card_id) > 1)
|
||||
{$searchSQL = "and card_id='$card_id'";}
|
||||
if (strlen($run) > 1)
|
||||
{
|
||||
$searchSQL .= "and card_id IN(SELECT card_id from callcard_accounts_details where run='$run')";
|
||||
}
|
||||
if (strlen($batch) > 1)
|
||||
{
|
||||
$searchSQL .= "and card_id IN(SELECT card_id from callcard_accounts_details where batch='$batch')";
|
||||
}
|
||||
if (strlen($pack) > 1)
|
||||
{
|
||||
$searchSQL .= "and card_id IN(SELECT card_id from callcard_accounts_details where pack='$pack')";
|
||||
}
|
||||
if (strlen($caller_id) > 1)
|
||||
{
|
||||
$searchSQL .= "and card_id IN(SELECT card_id from callcard_accounts_details where caller_id='$caller_id')";
|
||||
}
|
||||
if (strlen($agent) > 1)
|
||||
{
|
||||
$searchSQL .= "and agent='$agent'";
|
||||
}
|
||||
if (strlen($did) > 1)
|
||||
{
|
||||
$searchSQL .= "and inbound_did='$did'";
|
||||
}
|
||||
if (strlen($caller_id) > 1)
|
||||
{
|
||||
$searchSQL .= "and phone_number='$caller_id'";
|
||||
}
|
||||
|
||||
$stmt = "SELECT call_time,phone_number,inbound_did,balance_minutes_start,agent_talk_min,agent_talk_sec,agent,agent_time,agent_dispo FROM callcard_log where call_time >= \"$query_date 00:00:00\" and call_time <= \"$end_date 23:59:59\" $searchSQL order by call_time;";
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
if ($DB) {echo "$stmt\n";}
|
||||
$vt_ct = mysql_num_rows($rslt);
|
||||
$i=0;
|
||||
while ($vt_ct > $i)
|
||||
{
|
||||
$row=mysql_fetch_row($rslt);
|
||||
|
||||
$export_rows[$k] = "$row[0]\t$row[1]\t$row[2]\t$row[3]\t$row[4]\t$row[5]\t$row[6]\t$row[7]\t$row[8]";
|
||||
$i++;
|
||||
$k++;
|
||||
$inbound_to_print++;
|
||||
}
|
||||
|
||||
|
||||
if ($inbound_to_print > 0)
|
||||
{
|
||||
### LOG INSERTION Admin Log Table ###
|
||||
$SQL_log = "$stmt|$stmtA|";
|
||||
$SQL_log = ereg_replace(';','',$SQL_log);
|
||||
$SQL_log = addslashes($SQL_log);
|
||||
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='CALLCARD', event_type='EXPORT', record_id='', event_code='ADMIN EXPORT CALLCARD REPORT', event_sql=\"$SQL_log\", event_notes='';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
$rslt=mysql_query($stmt, $link);
|
||||
|
||||
$TXTfilename = "EXPORT_CALLCARD_REPORT_$FILE_TIME.txt";
|
||||
|
||||
// We'll be outputting a TXT file
|
||||
header('Content-type: application/octet-stream');
|
||||
|
||||
// It will be called LIST_101_20090209-121212.txt
|
||||
header("Content-Disposition: attachment; filename=\"$TXTfilename\"");
|
||||
header('Expires: 0');
|
||||
header('Cache-Control: must-revalidate, post-check=0, pre-check=0');
|
||||
header('Pragma: public');
|
||||
ob_clean();
|
||||
flush();
|
||||
|
||||
$i=0;
|
||||
while ($k > $i)
|
||||
{
|
||||
echo "$export_rows[$i]\r\n";
|
||||
$i++;
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
echo "There are no calls during this time period for these parameters\n";
|
||||
exit;
|
||||
}
|
||||
}
|
||||
##### END RUN THE EXPORT AND OUTPUT FLAT DATA FILE #####
|
||||
|
||||
|
||||
else
|
||||
{
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = '';}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
echo "<HTML><HEAD>\n";
|
||||
|
||||
echo "<script language=\"JavaScript\" src=\"calendar_db.js\"></script>\n";
|
||||
echo "<link rel=\"stylesheet\" href=\"calendar.css\">\n";
|
||||
|
||||
echo "<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
|
||||
echo "<TITLE>ADMINISTRATION: Export CallCard Calls Report";
|
||||
|
||||
##### BEGIN Set variables to make header show properly #####
|
||||
$ADD = '0';
|
||||
$hh = 'admin';
|
||||
$sh = 'cc';
|
||||
$LOGast_admin_access = '1';
|
||||
$ADMIN = 'admin.php';
|
||||
$page_width='770';
|
||||
$section_width='750';
|
||||
$header_font_size='3';
|
||||
$subheader_font_size='2';
|
||||
$subcamp_font_size='2';
|
||||
$header_selected_bold='<b>';
|
||||
$header_nonselected_bold='';
|
||||
$admin_color = '#FFFF99';
|
||||
$admin_font = 'BLACK';
|
||||
$admin_color = '#E6E6E6';
|
||||
$cc_color = '#FFFF99';
|
||||
$cc_font = 'BLACK';
|
||||
$cc_color = '#C6C6C6';
|
||||
$subcamp_color = '#C6C6C6';
|
||||
##### END Set variables to make header show properly #####
|
||||
|
||||
require("admin_header.php");
|
||||
|
||||
|
||||
echo "<CENTER><BR>\n";
|
||||
echo "<FONT SIZE=3 FACE=\"Arial,Helvetica\"><B>Export CallCard Calls Report</B></FONT><BR><BR>\n";
|
||||
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET name=vicidial_report id=vicidial_report>\n";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">";
|
||||
echo "<INPUT TYPE=HIDDEN NAME=run_export VALUE=\"1\">";
|
||||
echo "<TABLE BORDER=0 CELLSPACING=8><TR><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=3 bgcolor=#B6D3FC>\n";
|
||||
|
||||
echo "<font class=\"select_bold\"><B>Date Range:</B></font><BR><CENTER>\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'query_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
|
||||
echo "<BR>to<BR>\n";
|
||||
echo "<INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
|
||||
?>
|
||||
<script language="JavaScript">
|
||||
var o_cal = new tcal ({
|
||||
// form name
|
||||
'formname': 'vicidial_report',
|
||||
// input name
|
||||
'controlname': 'end_date'
|
||||
});
|
||||
o_cal.a_tpl.yearscroll = false;
|
||||
// o_cal.a_tpl.weekstart = 1; // Monday week start
|
||||
</script>
|
||||
<?php
|
||||
|
||||
echo "</TD><TD ALIGN=LEFT VALIGN=TOP ROWSPAN=2>\n";
|
||||
|
||||
|
||||
echo "<center><TABLE width=400 cellspacing=3>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Card ID: </td><td align=left><input type=text name=card_id size=20 maxlength=20></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Agent: </td><td align=left><input type=text name=agent size=20 maxlength=20></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>DID: </td><td align=left><input type=text name=did size=18 maxlength=18></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>CallerID: </td><td align=left><input type=text name=callerid size=18 maxlength=18></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Run: </td><td align=left><input type=text name=run size=5 maxlength=4></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Batch: </td><td align=left><input type=text name=batch size=6 maxlength=5></td></tr>\n";
|
||||
echo "<tr bgcolor=#B6D3FC><td align=right>Sequence: </td><td align=left><input type=text name=sequence size=6 maxlength=5></td></tr>\n";
|
||||
|
||||
echo "</TABLE></center>\n";
|
||||
|
||||
|
||||
echo "</TD></TR><TR></TD><TD ALIGN=LEFT VALIGN=TOP COLSPAN=3>\n";
|
||||
echo "<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE=SUBMIT>\n";
|
||||
echo "</TD></TR></TABLE>\n";
|
||||
echo "</FORM>\n\n";
|
||||
}
|
||||
exit;
|
||||
|
||||
?>
|
||||
Reference in New Issue
Block a user