Several small fixes
Changed cm.agi to allow inbound logging when lead is defined git-svn-id: svn://192.168.202.10@1844 3d104415-ff17-0410-8863-d5cf3c621b8a
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@@ -47,6 +47,7 @@
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# 120517-1257 - Added CALLMENU timeout option
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# 120706-1659 - Added Qualify SQL option
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# 120719-1411 - Fixed issue with inbound IVR calls not showing up in real-time screen
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# 120730-0727 - Fixed issue with non-populating phone number
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#
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$script = 'agi-VDAD_inbound_calltime_check.agi';
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@@ -217,7 +218,7 @@ while(<STDIN>)
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if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
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if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
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if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
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if (/^agi_type\:\s+(.*)$/) {$type = $1;}
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if (/^agi_type\:\s+(.*)$/) {$type = $1;}
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if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
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if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
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}
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@@ -253,6 +254,19 @@ if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d|^Y\d\d\d\d\d\d\d\
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if ($calleridname =~ /^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
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{$ingroupIVR=1;}
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if (length($phone_number) < 6)
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{
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$stmtA = "SELECT phone_number FROM vicidial_list where lead_id='$lead_id';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$phone_number = $aryA[0];
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}
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$sthA->finish();
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}
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$callerid = $calleridname;
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}
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else
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+12
-8
@@ -19,11 +19,12 @@
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#exten => _XXXXX,1,AGI(cm.agi,INBOUND-----${EXTEN}-----postal_code)
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#exten => _XXXXX,n,Goto(next_callmenu_here,s,1)
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#
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# Copyright (C) 2011 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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# Copyright (C) 2012 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# changes:
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# 110525-2100 - First Build
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# 111003-2150 - Added field to update
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# 120730-0729 - Changed to allow inbound logging when lead is defined
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#
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$script = 'cm.agi';
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@@ -176,6 +177,7 @@ $outboundIVR=0;
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$fieldUPDATE=0;
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if ($calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
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{
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$phone_number = $callerid;
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$callerid = $calleridname;
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$outboundIVR=1;
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@@ -195,6 +197,7 @@ elsif ($calleridname =~ /^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/)
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{
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$lead_id = substr($calleridname, 10, 10);
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$lead_id = ($lead_id + 0);
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$phone_number = $callerid;
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$callerid = $calleridname;
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if ( (length($field)>2) && ($vicidial_list_fields =~ /\|$field\|/) )
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@@ -266,15 +269,16 @@ if ($outboundIVR > 0)
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if ($AGILOG) {$agi_string = "-- VL update: |$affected_rowsL|$field|$dtmf|$lead_id|$context|"; &agi_output;}
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}
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}
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elsif ($fieldUPDATE > 0)
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{
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$stmtA = "UPDATE vicidial_list SET $field='$dtmf' where lead_id='$lead_id';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rowsL = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VL update: |$affected_rowsL|$field|$dtmf|$lead_id|$context|"; &agi_output;}
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}
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else
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{
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if ($fieldUPDATE > 0)
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{
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$stmtA = "UPDATE vicidial_list SET $field='$dtmf' where lead_id='$lead_id';";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rowsL = $dbhA->do($stmtA);
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if ($AGILOG) {$agi_string = "-- VL update: |$affected_rowsL|$field|$dtmf|$lead_id|$context|"; &agi_output;}
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}
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$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,phone_ext,start_time,comment_a,comment_b,comment_d,comment_e) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$phone_number','$now_date','$channel_group','$dtmf','$context>$dtmf','$priority');";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rowsL = $dbhA->do($stmtA);
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@@ -35,6 +35,7 @@
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# 111103-0632 - Added MAXCAL as a drop status
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# 111103-2003 - Added user_group restrictions for selecting in-groups
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# 120224-0910 - Added HTML display option with bar graphs
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# 120730-0724 - Small fix for HTML output
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#
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require("dbconnect.php");
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@@ -1486,6 +1487,7 @@ $CSV_text3.="\"TOTAL:\",\"$TOTALcalls\"\n";
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if ($report_display_type=="HTML")
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{
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$ct_ary=array();
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$rslt=mysql_query($stmt, $link);
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$high_ct=0; $i=0;
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while ($row=mysql_fetch_row($rslt)) {
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@@ -1744,7 +1746,7 @@ $CSV_text5.="\"TOTAL\",\"$TOTCATcalls\"\n";
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if ($report_display_type=="HTML")
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{
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$ct_ary="";
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$ct_ary=array();
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$r=0; $i=0;
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$high_ct=0;
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while ($r < $statcats_to_print)
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@@ -992,9 +992,9 @@ else
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if ($file_download < 1)
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{
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$ASCII_text.="+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+ +$sub_statusesHEAD\n";
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$ASCII_text.="+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+ +$sub_statusesHEAD\n";
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$ASCII_text.="| TOTALS AGENTS:$hTOT_AGENTS | $hTOTcalls |$hTOTtimeTC |$hTOTALtime |$hTOTwait |$hTOTwaitpct |$hTOTtalk |$hTOTtalkpct |$hTOTdispo |$hTOTdispopct |$hTOTpause |$hTOTpausepct |$hTOTdead |$hTOTdeadpct |$hTOTcustomer | |$SUMstatusesHTML\n";
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$ASCII_text.="+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+ +$sub_statusesHEAD\n";
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$ASCII_text.="+-----------------+----------+----------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+------------+ +$sub_statusesHEAD\n";
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if ($AUTOLOGOUTflag > 0)
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{echo " * denotes AUTOLOGOUT from timeclock\n";}
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$ASCII_text.="\n\n</PRE>";
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