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small fixes for max stats in AGI scripts

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git-svn-id: svn://192.168.202.10@1766 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2011-12-23 16:49:28 +00:00
parent 7983b1c2f2
commit d1e36d36fd
2 changed files with 101 additions and 100 deletions
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agi/agi-VDAD_ALL_inbound.agi
+46 -44
View File
@@ -1122,64 +1122,66 @@ if (length($action_xfer_cid) > 4)
##### BEGIN MAX CONCURRENT CALLS CHECK #####
##### BEGIN MAX CONCURRENT CALLS LOOKUP AND CHECK #####
$MCafterhours_override=0;
$MCnanque_override=0;
$MCdrop_override=0;
$MCstatus='';
$MCterm='';
$MCcomments='';
if ( ($max_calls_method !~ /DISABLED/) && ($max_calls_count > 0) )
$concurrent_calls=0;
$incalls_count=0;
### Get count of concurrent calls for this in-group
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$channel_group' and callerid!='$callerid';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02187'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
$concurrent_calls=0;
$incalls_count=0;
### Get count of concurrent calls for this in-group
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$channel_group' and callerid!='$callerid';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02187'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$concurrent_calls = $aryA[0];
$incalls_count = $aryA[0];
$incalls_count++;
}
@aryA = $sthA->fetchrow_array;
$concurrent_calls = $aryA[0];
$incalls_count = $aryA[0];
$incalls_count++;
}
$sthA->finish();
$STATSmax_inbound=0;
$stmtA = "SELECT max_inbound from vicidial_daily_max_stats where campaign_id='$channel_group' and stats_type='INGROUP' and stats_flag='OPEN' order by update_time desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02192'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$STATSmax_inbound = $aryA[0];
$sthA->finish();
$STATSmax_inbound=0;
$stmtA = "SELECT max_inbound from vicidial_daily_max_stats where campaign_id='$channel_group' and stats_type='INGROUP' and stats_flag='OPEN' order by update_time desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02192'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$STATSmax_inbound = $aryA[0];
$sthA->finish();
$update_SQL='';
if ($STATSmax_inbound < $incalls_count)
{$update_SQL .= ",max_inbound='$incalls_count'";}
$update_SQL='';
if ($STATSmax_inbound < $incalls_count)
{$update_SQL .= ",max_inbound='$incalls_count'";}
if (length($update_SQL) > 5)
{
$stmtA = "UPDATE vicidial_daily_max_stats SET update_time=NOW()$update_SQL where campaign_id='$channel_group' and stats_type='INGROUP' and stats_flag='OPEN';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='02193'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "DAILY STATS UPDATE $channel_group|$affected_rows|$stmtA|\n"; &agi_output;}
}
}
else
if (length($update_SQL) > 5)
{
$stmtA = "INSERT INTO vicidial_daily_max_stats SET stats_date='$YMD',update_time=NOW(),max_inbound='$incalls_count',campaign_id='$channel_group',stats_type='INGROUP',stats_flag='OPEN';";
$stmtA = "UPDATE vicidial_daily_max_stats SET update_time=NOW()$update_SQL where campaign_id='$channel_group' and stats_type='INGROUP' and stats_flag='OPEN';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='02195'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "DAILY STATS INSERT $channel_group|$affected_rows|$stmtA|\n"; &agi_output;}
$dbhP=$dbhA; $mysql_count='02193'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "DAILY STATS UPDATE $channel_group|$affected_rows|$stmtA|\n"; &agi_output;}
}
}
else
{
$stmtA = "INSERT INTO vicidial_daily_max_stats SET stats_date='$YMD',update_time=NOW(),max_inbound='$incalls_count',campaign_id='$channel_group',stats_type='INGROUP',stats_flag='OPEN';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='02195'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "DAILY STATS INSERT $channel_group|$affected_rows|$stmtA|\n"; &agi_output;}
}
if ( ($max_calls_method !~ /DISABLED/) && ($max_calls_count > 0) )
{
if (($max_calls_method =~ /IN_QUEUE/))
{
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$channel_group' and status IN('LIVE','IVR') and callerid!='$callerid';";
agi/agi-VDAD_ALL_outbound.agi
+55 -56
View File
@@ -428,6 +428,60 @@ if ($VDACaffected_rows < 1)
{
if ($AGILOG) {$agi_string = "-- NO VDM FOUND!!!!!!!!!!: $callerid"; &agi_output;}
}
}
if ($VDACaffected_rows > 0)
{
### find list of callback statuses
$SCstatuses="'CBHOLD'";
$stmtA = "select status from vicidial_statuses where scheduled_callback='Y' limit 10000000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsSCS=$sthA->rows;
$rec_count=0;
while ($sthArowsSCS > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$SCstatuses .= ",'$aryA[0]'";
$rec_count++;
}
$sthA->finish();
$stmtA = "select status from vicidial_campaign_statuses where scheduled_callback='Y' limit 10000000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsSCS=$sthA->rows;
$rec_count=0;
while ($sthArowsSCS > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$SCstatuses .= ",'$aryA[0]'";
$rec_count++;
}
$sthA->finish();
# flag the lead as being Answered or Picked up
$stmtA = "UPDATE vicidial_list set status='PU' where lead_id='$CIDlead_id' and status NOT IN($SCstatuses);";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01005'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list PU update: |$affected_rows|$uniqueid|"; &agi_output;}
$stmtA = "SELECT campaign_id,phone_number,phone_code,lead_id,call_time,alt_dial,queue_priority FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01006'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VDADcampaign = $aryA[0];
$VDADphone = $aryA[1];
$VDADphone_code = $aryA[2];
$VDADlead_id = $aryA[3];
$VDADcall_time = $aryA[4];
$VDADalt_dial = $aryA[5];
$VDADqueue_priority = $aryA[6];
}
$sthA->finish();
##### BEGIN - Max call stats
$outcalls_count=0;
@@ -465,7 +519,7 @@ if ($VDACaffected_rows < 1)
$stmtA = "UPDATE vicidial_daily_max_stats SET update_time=NOW()$update_SQL where campaign_id='$VDADcampaign' and stats_type='CAMPAIGN' and stats_flag='OPEN';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='02095'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "DAILY STATS UPDATE $VDADcampaign|$affected_rows|$stmtA|\n"; &agi_output;}
if ($AGILOG) {$agi_string = "DAILY STATS UPDATE $VDADcampaign|$affected_rows|$stmtA|"; &agi_output;}
}
}
else
@@ -476,61 +530,6 @@ if ($VDACaffected_rows < 1)
if ($AGILOG) {$agi_string = "DAILY STATS INSERT $VDADcampaign|$affected_rows|$stmtA|\n"; &agi_output;}
}
##### END - Max call stats
}
if ($VDACaffected_rows > 0)
{
### find list of callback statuses
$SCstatuses="'CBHOLD'";
$stmtA = "select status from vicidial_statuses where scheduled_callback='Y' limit 10000000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsSCS=$sthA->rows;
$rec_count=0;
while ($sthArowsSCS > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$SCstatuses .= ",'$aryA[0]'";
$rec_count++;
}
$sthA->finish();
$stmtA = "select status from vicidial_campaign_statuses where scheduled_callback='Y' limit 10000000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsSCS=$sthA->rows;
$rec_count=0;
while ($sthArowsSCS > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$SCstatuses .= ",'$aryA[0]'";
$rec_count++;
}
$sthA->finish();
# flag the lead as being Answered or Picked up
$stmtA = "UPDATE vicidial_list set status='PU' where lead_id='$CIDlead_id' and status NOT IN($SCstatuses);";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01005'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list PU update: |$affected_rows|$uniqueid|"; &agi_output;}
$stmtA = "SELECT campaign_id,phone_number,phone_code,lead_id,call_time,alt_dial,queue_priority FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01006'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VDADcampaign = $aryA[0];
$VDADphone = $aryA[1];
$VDADphone_code = $aryA[2];
$VDADlead_id = $aryA[3];
$VDADcall_time = $aryA[4];
$VDADalt_dial = $aryA[5];
$VDADqueue_priority = $aryA[6];
}
$sthA->finish();
### Grab campaign values from the database
$stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc,use_campaign_dnc,cpd_amd_action,am_message_exten,three_way_call_cid,campaign_cid,survey_first_audio_file,survey_opt_in_audio_file,survey_ni_audio_file,survey_third_audio_file,survey_fourth_audio_file,extension_appended_cidname,queue_priority,closer_campaigns,queuemetrics_phone_environment,campaign_recording,campaign_rec_filename,safe_harbor_audio,safe_harbor_menu_id,survey_recording FROM vicidial_campaigns where campaign_id = '$VDADcampaign';";