ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed

Browse Source 
Added campaign option to disable the Manual Dial Override field

git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2015-06-08 16:21:16 +00:00
parent e213de385f
commit d585982bae
7 changed files with 133 additions and 23 deletions
Download Patch File Download Diff File Expand all files Collapse all files
UPGRADE
+5
View File
@@ -71,6 +71,11 @@ OTHER CHANGES:
6. Added web administration for chat features
7. Added new campaign settings for Manual Dial Search and Manual Dial Filter to
allow for Alt phone and Address3 phone numbers to be allowed
8. Added campaign option to disable the Manual Dial Override field
extras/MySQL_AST_CREATE_tables.sql
+3 -2
View File
@@ -925,7 +925,8 @@ show_previous_callback ENUM('DISABLED','ENABLED') default 'ENABLED',
clear_script ENUM('DISABLED','ENABLED') default 'DISABLED',
cpd_unknown_action ENUM('DISABLED','DISPO','MESSAGE','CALLMENU','INGROUP') default 'DISABLED',
manual_dial_search_filter VARCHAR(50) default 'NONE',
web_form_address_three TEXT
web_form_address_three TEXT,
manual_dial_override_field ENUM('ENABLED','DISABLED') default 'ENABLED'
) ENGINE=MyISAM;
CREATE TABLE vicidial_lists (
@@ -3493,4 +3494,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version';
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1412',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1413',db_schema_update_date=NOW(),reload_timestamp=NOW();
extras/upgrade_2.12.sql
+4
View File
@@ -152,3 +152,7 @@ PRIMARY KEY (manager_chat_id)
) ENGINE=MyISAM CHARSET=utf8 COLLATE=utf8_unicode_ci;
UPDATE system_settings SET db_schema_version='1412',db_schema_update_date=NOW() where db_schema_version < 1412;
ALTER TABLE vicidial_campaigns ADD manual_dial_override_field ENUM('ENABLED','DISABLED') default 'ENABLED';
UPDATE system_settings SET db_schema_version='1413',db_schema_update_date=NOW() where db_schema_version < 1413;
www/agc/vdc_db_query.php
+69 -4
View File
@@ -377,10 +377,11 @@
# 150312-1501 - Allow for single quotes in vicidial_list data fields
# 150428-1722 - Added web form three
# 150512-0616 - Fix for non-latin customer data
# 150608-1051 - Added alt and addr3 options for manual dial search and filtering
#
$version = '2.12-272';
$build = '150512-0616';
$version = '2.12-273';
$build = '150608-1051';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=616;
$one_mysql_log=0;
@@ -1689,6 +1690,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$row=''; $rowx='';
$override_dial_number='';
$channel_live=1;
$MDF_search_flag='MAIN';
$lead_id = preg_replace("/[^0-9]/","",$lead_id);
if ( (strlen($conf_exten)<1) || (strlen($campaign)<1) || (strlen($ext_context)<1) )
{
@@ -1832,6 +1834,26 @@ if ($ACTION == 'manDiaLnextCaLL')
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00362',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$man_leadID_ct = mysqli_num_rows($rslt);
if ( ($man_leadID_ct < 1) and (preg_match("/WITH_ALT/",$manual_dial_search_filter)) )
{
$stmt="SELECT lead_id FROM vicidial_list where alt_phone='$phone_number' $manual_dial_search_filterSQL order by modify_date desc LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$man_leadID_ct = mysqli_num_rows($rslt);
if ($man_leadID_ct > 0) {$MDF_search_flag='ALT'; $agent_dialed_type='ALT';}
if ( ($man_leadID_ct < 1) and (preg_match("/WITH_ALT_ADDR3/",$manual_dial_search_filter)) )
{
$stmt="SELECT lead_id FROM vicidial_list where address3='$phone_number' $manual_dial_search_filterSQL order by modify_date desc LIMIT 1;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$man_leadID_ct = mysqli_num_rows($rslt);
if ($man_leadID_ct > 0) {$MDF_search_flag='ADDR3'; $agent_dialed_type='ADDR3';}
}
}
}
if ($man_leadID_ct > 0)
{
@@ -2073,7 +2095,28 @@ if ($ACTION == 'manDiaLnextCaLL')
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00020',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$MDF_search_flag='MAIN';
if ( ($row[0] < 1) and (preg_match("/WITH_ALT/",$manual_dial_filter)) )
{
$stmt="SELECT count(*) FROM vicidial_list where alt_phone='$phone_number' and list_id IN($camp_lists);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$MDF_search_flag='ALT';
}
if ( ($row[0] < 1) and (preg_match("/WITH_ALT_ADDR3/",$manual_dial_filter)) )
{
$stmt="SELECT count(*) FROM vicidial_list where address3='$phone_number' and list_id IN($camp_lists);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$MDF_search_flag='ADDR3';
}
if ($row[0] < 1)
{
### purge from the dial queue and api
@@ -4171,6 +4214,7 @@ if ($ACTION == 'manDiaLonly')
$MT[0]='';
$row=''; $rowx='';
$channel_live=1;
$MDF_search_flag='MAIN';
if ( (strlen($conf_exten)<1) || (strlen($campaign)<1) || (strlen($ext_context)<1) || (strlen($phone_number)<1) || (strlen($lead_id)<1) )
{
$channel_live=0;
@@ -4319,7 +4363,28 @@ if ($ACTION == 'manDiaLonly')
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00533',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$MDF_search_flag='MAIN';
if ( ($row[0] < 1) and (preg_match("/WITH_ALT/",$manual_dial_filter)) )
{
$stmt="SELECT count(*) FROM vicidial_list where alt_phone='$phone_number' and list_id IN($camp_lists);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$MDF_search_flag='ALT';
}
if ( ($row[0] < 1) and (preg_match("/WITH_ALT_ADDR3/",$manual_dial_filter)) )
{
$stmt="SELECT count(*) FROM vicidial_list where address3='$phone_number' and list_id IN($camp_lists);";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$row=mysqli_fetch_row($rslt);
$MDF_search_flag='ADDR3';
}
if ($row[0] < 1)
{
echo " CALL NOT PLACED\nNUMBER NOT IN CAMPLISTS\n";
www/agc/vicidial.php
+30 -8
View File
@@ -486,10 +486,11 @@
# 150418-2206 - Fixed issue with manual dial with hotkeys in RATIO method, issue #836
# 150428-1735 - Added web form three
# 150522-1254 - Fixed issue #859
# 150608-1126 - Added campaign option to disable the manual dial override field
#
$version = '2.12-458c';
$build = '150522-1254';
$version = '2.12-459c';
$build = '150608-1126';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=85;
$one_mysql_log=0;
@@ -1593,7 +1594,7 @@ else
$HKstatusnames = substr("$HKstatusnames", 0, -1);
##### grab the campaign settings
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -1725,6 +1726,7 @@ else
$clear_script = $row[124];
$manual_dial_search_filter =$row[125];
$web_form_address_three = $row[126];
$manual_dial_override_field=$row[127];
if ( ($callback_active_limit_override == 'Y') and ($callback_active_limit > 0) )
{
@@ -4122,6 +4124,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var clear_script='<?php echo $clear_script ?>';
var parked_hangup='0';
var api_transferconf_ID = '';
var manual_dial_override_field='<?php echo $manual_dial_override_field ?>';
var DiaLControl_auto_HTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_paused.gif") ?>\" border=\"0\" alt=\"You are paused\" /></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_active.gif") ?>\" border=\"0\" alt=\"You are active\" /></a>";
var DiaLControl_auto_HTML_OFF = "<img src=\"./images/<?php echo _QXZ("vdc_LB_blank_OFF.gif") ?>\" border=\"0\" alt=\"pause button disabled\" />";
@@ -4540,7 +4543,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
}
else
{
if (document.vicidial_form.xferoverride.checked==false)
if ( (document.vicidial_form.xferoverride.checked==false) || (manual_dial_override_field == 'DISABLED') )
{
if (three_way_dial_prefix == 'X') {var temp_dial_prefix = '';}
else {var temp_dial_prefix = three_way_dial_prefix;}
@@ -5765,7 +5768,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
}
else
{
if (document.vicidial_form.xferoverride.checked==false)
if ( (document.vicidial_form.xferoverride.checked==false) || (manual_dial_override_field == 'DISABLED') )
{
if (three_way_dial_prefix == 'X') {var temp_dial_prefix = '';}
else {var temp_dial_prefix = three_way_dial_prefix;}
@@ -7158,7 +7161,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
if (MDLeadIDEntryform.length > 0)
{MDLeadIDform = document.vicidial_form.MDLeadIDEntry.value;}
if ( (MDDiaLOverridEform.length > 0) && (active_ingroup_dial.length < 1) )
if ( (MDDiaLOverridEform.length > 0) && (active_ingroup_dial.length < 1) && (manual_dial_override_field == 'ENABLED') )
{
agent_dialed_number=1;
agent_dialed_type='MANUAL_OVERRIDE';
@@ -14648,6 +14651,8 @@ function phone_number_format(formatphone) {
{
showDiv('ivrParkControl');
}
if (manual_dial_override_field == 'DISABLED')
{document.getElementById("xferoverride").disabled = true;}
VICIDiaL_closer_login_checked = 1;
}
@@ -16264,7 +16269,7 @@ if ($agent_display_dialable_leads > 0)
<input type="hidden" name="xfernumhidden" id="xfernumhidden" />
</td>
<td align="left">
<span id="dialoverride_checkbox"><input type="checkbox" name="xferoverride" id="xferoverride" size="1" value="0"><font class="body_tiny" /> <?php echo _QXZ("DIAL OVERRIDE"); ?></font></span>
<span id="dialoverride_checkbox"><input type="checkbox" name="xferoverride" id="xferoverride" size="1" value="0"><font class="body_tiny" /> <?php echo _QXZ("DIAL OVERRIDE"); ?> <?php if ($manual_dial_override_field == 'DISABLED'){echo " "._QXZ("DISABLED");}?></font></span>
</td>
<td align="left">
<span style="background-color: <?php echo $MAIN_COLOR ?>" id="Leave3WayCall"><a href="#" onclick="leave_3way_call('FIRST');return false;"><img src="./images/<?php echo _QXZ("vdc_XB_leave3waycall.gif"); ?>" border="0" alt="LEAVE 3-WAY CALL" style="vertical-align:middle" /></a></span>
@@ -16628,7 +16633,24 @@ if ($agent_display_dialable_leads > 0)
<br /><br /><?php echo _QXZ("If you want to dial a number and have it NOT be added as a new lead, enter in the exact dialstring that you want to call in the Dial Override field below. To hangup this call you will have to open the CALLS IN THIS SESSION link at the bottom of the screen and hang it up by clicking on its channel link there."); ?><br /> &nbsp; </td>
</tr><tr>
<td align="right"><font class="body_text"> <?php echo _QXZ("Dial Override:"); ?> </font></td>
<td align="left"><font class="body_text"><input type="text" size="24" maxlength="20" name="MDDiaLOverridE" id="MDDiaLOverridE" class="cust_form" value="" />&nbsp; <?php echo _QXZ("(digits only please)"); ?></font>
<td align="left"><font class="body_text">
<?php
if ($manual_dial_override_field == 'ENABLED')
{
?>
<input type="text" size="24" maxlength="20" name="MDDiaLOverridE" id="MDDiaLOverridE" class="cust_form" value="" />&nbsp;
<?php
echo _QXZ("(digits only please)");
}
else
{
?>
<input type="hidden" name="MDDiaLOverridE" id="MDDiaLOverridE" value="" />&nbsp;
<?php
echo _QXZ("DISABLED");
}
?>
</font>
</td>
</tr></table>
<br />
www/vicidial/admin.php
+14 -7
View File
File diff suppressed because one or more lines are too long
www/vicidial/help.php
+8 -2
View File
@@ -46,6 +46,7 @@
# 150428-1704 - Added enable_third_webform
# 150429-1232 - Added new user API restrictions
# 150513-2310 - Added POP3 Auth Mode
# 150608-1154 - Added manual dial override field entry and updated manual dial search and filter entries
#
require("dbconnect_mysqli.php");
@@ -1562,6 +1563,11 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B><?php echo _QXZ("Manual Dial Override"); ?> -</B><?php echo _QXZ("The setting can override the Users setting for manual dial ability for agents when they are logged into this campaign. NONE will follow the Users setting, ALLOW_ALL will allow any agent logged into this campaign to place manual dial calls, DISABLE_ALL will not allow anyone logged into this campaign to place manual dial calls. Default is NONE."); ?>
<BR>
<A NAME="campaigns-manual_dial_override_field">
<BR>
<B><?php echo _QXZ("Manual Dial Override Field"); ?> -</B><?php echo _QXZ("The setting if set to ENABLED will show the Manual Dial Override field in the agent screen. Default is ENABLED."); ?>
<BR>
<A NAME="campaigns-manual_dial_list_id">
<BR>
@@ -1570,7 +1576,7 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<A NAME="campaigns-manual_dial_filter">
<BR>
<B><?php echo _QXZ("Manual Dial Filter"); ?> -</B><?php echo _QXZ("This allows you to filter the calls that agents make in manual dial mode for this campaign by any combination of the following: DNC - to kick out, CAMPAIGNLISTS - the number must be within the lists for the campaign, NONE - no filter on manual dial or fast dial lists. CAMPLISTS_ALL - will include inactive lists in the search for the number."); ?>
<B><?php echo _QXZ("Manual Dial Filter"); ?> -</B><?php echo _QXZ("This allows you to filter the calls that agents make in manual dial mode for this campaign by any combination of the following: DNC - to kick out, CAMPAIGNLISTS - the number must be within the lists for the campaign, NONE - no filter on manual dial or fast dial lists. CAMPLISTS_ALL - will include inactive lists in the search for the number. WITH_ALT will also search the Alt Phone field for the phone number. WITH_ALT_ADDR3 will also search the Alt Phone field and the Address 3 field for the phone number."); ?>
<BR>
<A NAME="campaigns-manual_dial_search_checkbox">
@@ -1580,7 +1586,7 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<A NAME="campaigns-manual_dial_search_filter">
<BR>
<B><?php echo _QXZ("Manual Dial Search Filter"); ?> -</B><?php echo _QXZ("This allows the agent to search only within lists belonging to this campaign when the agent has the Manual Dial Search Checkbox selected in the manual dial screen. The options are, CAMPLISTS_ONLY - will check for the number within the active lists for the campaign, CAMPLISTS_ALL - will also include inactive lists in the search for the number, NONE - no filter on manual dial searching. Default is NONE. If a lead is not found, then a new lead will be added."); ?>
<B><?php echo _QXZ("Manual Dial Search Filter"); ?> -</B><?php echo _QXZ("This allows the agent to search only within lists belonging to this campaign when the agent has the Manual Dial Search Checkbox selected in the manual dial screen. The options are, CAMPLISTS_ONLY - will check for the number within the active lists for the campaign, CAMPLISTS_ALL - will also include inactive lists in the search for the number, NONE - no filter on manual dial searching. Default is NONE. If a lead is not found, then a new lead will be added. WITH_ALT will also search the Alt Phone field for the phone number. WITH_ALT_ADDR3 will also search the Alt Phone field and the Address 3 field for the phone number."); ?>
<BR>
<A NAME="campaigns-manual_preview_dial">