Added more logging for Asterisk AMD as well as beta AMD patch for logging of NOAUDIODATA answered calls and more AMD stats gathering
Added new AST_activity_log_export.pl script to export selected data and send to an FTP server git-svn-id: svn://192.168.202.10@3082 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
@@ -396,6 +396,12 @@ OTHER CHANGES:
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to show only the last X number of calls in the Lead Info screen. Also
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added a User Override setting for this feature.
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111. Released VICIdial Manager Manual version 2.14-704a:
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http://www.vicidial.org/store.php#MANAGER
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112. Added more logging for Asterisk AMD as well as beta AMD patch for logging
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of NOAUDIODATA answered calls and more AMD stats gathering
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+21
-6
@@ -54,12 +54,13 @@
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# 180919-1831 - Fix for logging issue
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# 180924-1557 - Added called_count as AMM wildcard
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# 190216-0813 - Fix for user-group, in-group and campaign allowed/permissions matching issues
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# 190320-2331 - Added more logging options
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#
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$script = 'VD_amd.agi';
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$A = 1; # set to 1 for AMD output messages mode
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$AMD_LOG = 1; # set to 1 for logfile
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$AMD_LOG = 3; # set to 1 for logfile and 2 forDB log, 3 for both
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$wav='.wav';
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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@@ -73,6 +74,7 @@ if ($sec < 10) {$sec = "0$sec";}
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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$file_day = "$year$mon$mday";
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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@@ -252,10 +254,16 @@ if ( ($channel =~ /Local/i) && ($AST_ver !~ /^1\.0\.8|^1\.0\.9/) )
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$AMDSTATUS = $AGI->get_variable(AMDSTATUS);
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$AMDCAUSE = $AGI->get_variable(AMDCAUSE);
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$AMDSTATS = $AGI->get_variable(AMDSTATS);
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$AMDRESPONSE = $AMDCAUSE;
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$AMDRESPONSE =~ s/-.*//gi;
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$run_time = $AMDSTATS;
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$run_time =~ s/-.*//gi;
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if (length($run_time) < 1) {$run_time=0;}
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if ($A)
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{
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if ($AGILOG) {$agi_string = "AAAAA AMD results: |$AMDSTATUS|$AMDCAUSE|"; &agi_output;}
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if ($AGILOG) {$agi_string = "AAAAA AMD results: |$AMDSTATUS|$AMDCAUSE|$AMDSTATS|"; &agi_output;}
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}
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# Asterisk 1.2.X
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@@ -265,13 +273,20 @@ if ($A)
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# AAAAA AMD results: |HUMAN|HUMAN-1000-1000|0000000000|
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# AAAAA AMD results: |MACHINE|MAXWORDS-4-4|0000000000|
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if ($AMD_LOG)
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if ( ($AMD_LOG == 1) || ($AMD_LOG == 3) )
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{
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open(Lout, ">>$PATHlogs/AMD_log.txt")
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|| die "Can't open $PATHlogs/AMD_log.txt: $!\n";
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print Lout "$now_date|$VD_lead_id| |$AMDSTATUS|$AMDCAUSE|$calleridnum|\n";
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open(Lout, ">>$PATHlogs/AMD_log".$file_day.".txt")
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|| die "Can't open $PATHlogs/AMD_log".$file_day.".txt: $!\n";
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print Lout "$now_date|$VD_lead_id| |$AMDSTATUS|$AMDCAUSE|$calleridname|$calleridnum|\n";
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close(Lout);
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}
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if ( ($AMD_LOG == 2) || ($AMD_LOG == 3) )
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{
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if ($AGILOG) {$agi_string = "AMD logging result to DB: $uniqueid $calleridname $VD_lead_id $AMDSTATUS $AMDCAUSE"; &agi_output;}
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$stmtA = "INSERT INTO vicidial_amd_log (uniqueid,lead_id,call_date,caller_code,channel,server_ip,AMDSTATUS,AMDRESPONSE,AMDCAUSE,run_time,AMDSTATS) values('$uniqueid','$VD_lead_id','$now_date','$calleridname','$channel','$VARserver_ip','$AMDSTATUS','$AMDRESPONSE','$AMDCAUSE','$run_time','$AMDSTATS')";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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}
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##################################################################################
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@@ -20,7 +20,7 @@
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# Based on perl scripts in ViciDial from Matt Florell and post:
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# http://www.vicidial.org/VICIDIALforum/viewtopic.php?p=22506&sid=ca5347cffa6f6382f56ce3db9fb3d068#22506
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#
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# Copyright (C) 2018 I. Taushanov, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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# Copyright (C) 2019 I. Taushanov, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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# 90615-1701 - First version
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@@ -54,6 +54,7 @@
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# 171026-0105 - Added --wipe-closer-log flag
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# 180410-1728 - Added vicidial_agent_function_log archiving
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# 180712-1641 - Added --wipe-all-being-archived AND --did-log-days options
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# 190318-1541 - Added vicidial_amd_log archiving
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#
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$CALC_TEST=0;
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@@ -1156,6 +1157,56 @@ if (!$T)
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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}
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##### END vicidial_log DAILY processing #####
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##### BEGIN vicidial_amd_log DAILY processing #####
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$stmtA = "SELECT count(*) from vicidial_amd_log;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$vicidial_amd_log_count = $aryA[0];
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}
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$sthA->finish();
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$stmtA = "SELECT count(*) from vicidial_amd_log_archive;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$vicidial_amd_log_archive_count = $aryA[0];
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}
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$sthA->finish();
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if (!$Q) {print "\nProcessing vicidial_amd_log table... ($vicidial_amd_log_count|$vicidial_amd_log_archive_count)\n";}
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$stmtA = "INSERT IGNORE INTO vicidial_amd_log_archive SELECT * from vicidial_amd_log;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows = $sthA->rows;
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if (!$Q) {print "$sthArows rows inserted into vicidial_amd_log_archive table \n";}
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$rv = $sthA->err();
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if (!$rv)
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{
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$stmtA = "DELETE FROM vicidial_amd_log WHERE call_date < '$del_time';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows = $sthA->rows;
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if (!$Q) {print "$sthArows rows deleted from vicidial_amd_log table \n";}
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$stmtA = "optimize table vicidial_amd_log;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$stmtA = "optimize table vicidial_amd_log_archive;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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}
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##### END vicidial_amd_log DAILY processing #####
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}
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@@ -2000,6 +2051,58 @@ if (!$T)
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}
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##### vicidial_amd_log
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$stmtA = "SELECT count(*) from vicidial_amd_log;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$vicidial_amd_log_count = $aryA[0];
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}
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$sthA->finish();
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$stmtA = "SELECT count(*) from vicidial_amd_log_archive;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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if ($sthArows > 0)
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{
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@aryA = $sthA->fetchrow_array;
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$vicidial_amd_log_archive_count = $aryA[0];
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}
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$sthA->finish();
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if (!$Q) {print "\nProcessing vicidial_amd_log table... ($vicidial_amd_log_count|$vicidial_amd_log_archive_count)\n";}
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$stmtA = "INSERT IGNORE INTO vicidial_amd_log_archive SELECT * from vicidial_amd_log;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows = $sthA->rows;
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if (!$Q) {print "$sthArows rows inserted into vicidial_amd_log_archive table \n";}
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$rv = $sthA->err();
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if (!$rv)
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{
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if ($wipe_all > 0)
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{$stmtA = "DELETE FROM vicidial_amd_log;";}
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else
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{$stmtA = "DELETE FROM vicidial_amd_log WHERE call_date < '$del_time';";}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows = $sthA->rows;
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if (!$Q) {print "$sthArows rows deleted from vicidial_amd_log table \n";}
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$stmtA = "optimize table vicidial_amd_log;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$stmtA = "optimize table vicidial_amd_log_archive;";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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}
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##### server_performance
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$stmtA = "SELECT count(*) from server_performance;";
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@@ -0,0 +1,731 @@
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#!/usr/bin/perl
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#
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# AST_activity_log_export.pl version: 2.14
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#
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# This script is designed to gather specific fields from the vicidial_agent_log
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# and recording_log tables, as well as recently changed vicidial_list records and
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# post them to a directory.
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#
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# /usr/share/astguiclient/AST_activity_log_export.pl --campaign=GOODB-GROUP1-GROUP3-GROUP4-SPECIALS-DNC_BEDS --output-format=tab-basic --debug --filename=BEDSsaleDATETIME.txt --email-list=test@gmail.com --email-sender=test@test.com
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#
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# /usr/share/astguiclient/AST_activity_log_export.pl --campaign=---ALL--- --output-format=csv-basic --debug --filename=TABLE --email-list=test@gmail.com --email-sender=test@test.com
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#
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# NOTE: You might want to add these database indexes before you run this script:
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# create index rec_start_time on recording_log(start_time);
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# create index vl_modify_date on vicidial_list(modify_date);
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#
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# Copyright (C) 2019 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
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#
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# CHANGES
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# 190323-0549 - First version based on AST_call_log_export.pl
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#
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$txt = '.txt';
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$csv = '.csv';
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$US = '_';
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$MT[0] = '';
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$Q=0;
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$DB=0;
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$uniqueidLIST='|';
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$filename='';
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$dateset=0;
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# Default FTP account variables
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$VARREPORT_host = '10.0.0.4';
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$VARREPORT_user = 'cron';
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$VARREPORT_pass = 'test';
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$VARREPORT_port = '21';
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$VARREPORT_dir = 'REPORTS';
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# default CLI values
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$campaign = 'TESTCAMP';
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$output_format = 'csv-basic';
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$vicidial_agent_log = 'vicidial_agent_log';
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$recording_log = 'recording_log';
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$vicidial_list = 'vicidial_list';
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$secX = time();
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$time = $secX;
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$yy = ($year - 2000);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$hour = "0$hour";}
|
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if ($min < 10) {$min = "0$min";}
|
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if ($sec < 10) {$sec = "0$sec";}
|
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$timestamp = "$year-$mon-$mday $hour:$min:$sec";
|
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$filedate = "$year$mon$mday";
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$filedatetime = "$year$mon$mday$hour$min$sec";
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$ABIfiledate = "$mon-$mday-$year$us$hour$min$sec";
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$shipdate = "$year-$mon-$mday";
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$start_date = "$year$mon$mday";
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$datestamp = "$year/$mon/$mday $hour:$min";
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use Time::Local;
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### find epoch of 2AM today
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$TWOAMsec = ( ($secX - ($sec + ($min * 60) + ($hour * 3600) ) ) + 7200);
|
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### find epoch of 2AM yesterday
|
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$TWOAMsecY = ($TWOAMsec - 86400);
|
||||
|
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($Tsec,$Tmin,$Thour,$Tmday,$Tmon,$Tyear,$Twday,$Tyday,$Tisdst) = localtime($TWOAMsecY);
|
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$Tyear = ($Tyear + 1900);
|
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$Tmon++;
|
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if ($Tmon < 10) {$Tmon = "0$Tmon";}
|
||||
if ($Tmday < 10) {$Tmday = "0$Tmday";}
|
||||
if ($Thour < 10) {$Thour = "0$Thour";}
|
||||
if ($Tmin < 10) {$Tmin = "0$Tmin";}
|
||||
if ($Tsec < 10) {$Tsec = "0$Tsec";}
|
||||
|
||||
|
||||
### begin parsing run-time options ###
|
||||
if (length($ARGV[0])>1)
|
||||
{
|
||||
$i=0;
|
||||
while ($#ARGV >= $i)
|
||||
{
|
||||
$args = "$args $ARGV[$i]";
|
||||
$i++;
|
||||
}
|
||||
|
||||
if ($args =~ /--help/i)
|
||||
{
|
||||
print "allowed run time options:\n";
|
||||
print " [--date=YYYY-MM-DD] = date override, otherwise will use processed=N\n";
|
||||
print " [--hour-offset=X] = print datetime strings with this hour offset\n";
|
||||
print " [--filename=XXX] = Name prefix to be used for file\n";
|
||||
print " [--campaign=XXX] = Campaign that sales will be pulled from, use ---ALL--- for all campaigns\n";
|
||||
print " [--without-camp=XXX] = Campaign that will be excluded from ALL\n";
|
||||
print " [--output-format=XXX] = Format of file. Default \"pipe-standard\"\n";
|
||||
print " [--ftp-transfer] = Send results file by FTP to another server\n";
|
||||
print " [--email-list=test@test.com:test2@test.com] = send email results to these addresses\n";
|
||||
print " [--email-sender=vicidial@localhost] = sender for the email results\n";
|
||||
print " [--quiet] = quiet\n";
|
||||
print " [--archive-tables] = use archive tables\n";
|
||||
print " [--test] = test\n";
|
||||
print " [--debug] = debugging messages\n";
|
||||
print " [--debugX] = Super debugging messages\n";
|
||||
print "\n";
|
||||
print " format options:\n";
|
||||
print " tab-basic:\n";
|
||||
print " call_date phone_number vendor_id status user first_name last_name lead_id list_id campaign_id length_in_sec etc...\n";
|
||||
print " pipe-basic:\n";
|
||||
print " call_date|phone_number|vendor_id|status|user|first_name|last_name|lead_id|list_id|campaign_id|length_in_sec|source_id|etc...\n";
|
||||
print " csv-basic:\n";
|
||||
print " call_date,phone_number,vendor_id,status,user,first_name,last_name,lead_id,list_id,campaign_id,length_in_sec,etc...\n";
|
||||
print "\n";
|
||||
|
||||
exit;
|
||||
}
|
||||
else
|
||||
{
|
||||
if ($args =~ /--debug/i)
|
||||
{
|
||||
$DB=1;
|
||||
print "\n----- DEBUG MODE -----\n\n";
|
||||
}
|
||||
if ($args =~ /--debugX/i)
|
||||
{
|
||||
$DBX=1;
|
||||
print "\n----- SUPER DEBUG MODE -----\n\n";
|
||||
}
|
||||
if ($args =~ /-quiet/i)
|
||||
{
|
||||
$q=1; $Q=1;
|
||||
}
|
||||
|
||||
if ($args =~ /--hour-offset=/i)
|
||||
{
|
||||
@data_in = split(/--hour-offset=/,$args);
|
||||
$hour_offset = $data_in[1];
|
||||
$hour_offset =~ s/ .*//gi;
|
||||
if (!$Q) {print "\n----- HOUR OFFSET: $hour_offset -----\n\n";}
|
||||
}
|
||||
else
|
||||
{$hour_offset=0;}
|
||||
if ($args =~ /--date=/i)
|
||||
{
|
||||
@data_in = split(/--date=/,$args);
|
||||
$shipdate = $data_in[1];
|
||||
$shipdate =~ s/ .*//gi;
|
||||
if ($shipdate =~ /today/)
|
||||
{
|
||||
$shipdate="$year-$mon-$mday";
|
||||
$time = $TWOAMsec;
|
||||
}
|
||||
else
|
||||
{
|
||||
if ($shipdate =~ /yesterday/)
|
||||
{
|
||||
$shipdate="$Tyear-$Tmon-$Tmday";
|
||||
$year = $Tyear;
|
||||
$mon = $Tmon;
|
||||
$mday = $Tmday;
|
||||
$time=$TWOAMsecY;
|
||||
}
|
||||
else
|
||||
{
|
||||
@cli_date = split("-",$shipdate);
|
||||
$year = $cli_date[0];
|
||||
$mon = $cli_date[1];
|
||||
$mday = $cli_date[2];
|
||||
$cli_date[1] = ($cli_date[1] - 1);
|
||||
$time = timelocal(0,0,2,$cli_date[2],$cli_date[1],$cli_date[0]);
|
||||
}
|
||||
}
|
||||
if (!$Q) {print "\n----- DATE OVERRIDE: $shipdate -----\n\n";}
|
||||
$dateset=1;
|
||||
}
|
||||
else
|
||||
{
|
||||
$time=$TWOAMsec;
|
||||
$dateset=0;
|
||||
}
|
||||
|
||||
|
||||
if ($args =~ /--campaign=/i)
|
||||
{
|
||||
# print "\n|$ARGS|\n\n";
|
||||
@data_in = split(/--campaign=/,$args);
|
||||
$campaign = $data_in[1];
|
||||
$campaign =~ s/ .*$//gi;
|
||||
$campaignSQL = $campaign;
|
||||
if ($campaignSQL =~ /---ALL---/)
|
||||
{$campaignSQL='';}
|
||||
else
|
||||
{
|
||||
if ($campaignSQL =~ /-/)
|
||||
{
|
||||
$campaignSQL =~ s/-/','/gi;
|
||||
}
|
||||
$campaignSQL = "'$campaignSQL'";
|
||||
}
|
||||
if (!$Q) {print "\n----- CAMPAIGNS: $campaign ($campaignSQL) -----\n\n";}
|
||||
}
|
||||
if ($args =~ /--without-camp=/i)
|
||||
{
|
||||
# print "\n|$ARGS|\n\n";
|
||||
@data_in = split(/--without-camp=/,$args);
|
||||
$NOTcampaign = $data_in[1];
|
||||
$NOTcampaign =~ s/ .*$//gi;
|
||||
$NOTcampaignSQL = $NOTcampaign;
|
||||
if ($NOTcampaignSQL =~ /-/)
|
||||
{
|
||||
$NOTcampaignSQL =~ s/-/','/gi;
|
||||
}
|
||||
$NOTcampaignSQL = "'$NOTcampaignSQL'";
|
||||
if (!$Q) {print "\n----- WITHOUT CAMPAIGNS: $NOTcampaign ($NOTcampaignSQL) -----\n\n";}
|
||||
}
|
||||
if ($args =~ /--filename=/i)
|
||||
{
|
||||
# print "\n|$ARGS|\n\n";
|
||||
@data_in = split(/--filename=/,$args);
|
||||
$yy = ($year - 2000);
|
||||
$filename = $data_in[1];
|
||||
$filename =~ s/ .*$//gi;
|
||||
$filename =~ s/YYYY/$year/gi;
|
||||
$filename =~ s/MM/$mon/gi;
|
||||
$filename =~ s/DD/$mday/gi;
|
||||
$filename =~ s/DATETIME/$year$mon$mday$hour$min$sec/gi;
|
||||
$filename =~ s/DATESPEC/$yy$mon$mday-$hour$min$sec/gi;
|
||||
$filename_override=1;
|
||||
if (!$Q) {print "\n----- FILENAME PREFIX: $filename -----\n\n";}
|
||||
}
|
||||
if ($args =~ /--output-format=/i)
|
||||
{
|
||||
@data_in = split(/--output-format=/,$args);
|
||||
$output_format = $data_in[1];
|
||||
$output_format =~ s/ .*$//gi;
|
||||
if (!$Q) {print "\n----- OUTPUT FORMAT: $output_format -----\n\n";}
|
||||
}
|
||||
if ($args =~ /-ftp-transfer/i)
|
||||
{
|
||||
if (!$Q) {print "\n----- FTP TRANSFER MODE -----\n\n";}
|
||||
$ftp_transfer=1;
|
||||
}
|
||||
if ($args =~ /--test/i)
|
||||
{
|
||||
$T=1; $TEST=1;
|
||||
if (!$Q) {print "\n----- TESTING -----\n\n";}
|
||||
}
|
||||
if ($args =~ /--archive-tables/i)
|
||||
{
|
||||
$archive_tables=1;
|
||||
$vicidial_agent_log = 'vicidial_agent_log_archive';
|
||||
$recording_log = 'recording_log';
|
||||
$vicidial_list = 'vicidial_list';
|
||||
if (!$Q) {print "\n----- USING ARCHIVE LOG TABLES -----\n\n";}
|
||||
}
|
||||
if ($args =~ /--email-list=/i)
|
||||
{
|
||||
@data_in = split(/--email-list=/,$args);
|
||||
$email_list = $data_in[1];
|
||||
$email_list =~ s/ .*//gi;
|
||||
$email_list =~ s/:/,/gi;
|
||||
if (!$Q) {print "\n----- EMAIL NOTIFICATION: $email_list -----\n\n";}
|
||||
}
|
||||
else
|
||||
{$email_list = '';}
|
||||
|
||||
if ($args =~ /--email-sender=/i)
|
||||
{
|
||||
@data_in = split(/--email-sender=/,$args);
|
||||
$email_sender = $data_in[1];
|
||||
$email_sender =~ s/ .*//gi;
|
||||
$email_sender =~ s/:/,/gi;
|
||||
if (!$Q) {print "\n----- EMAIL NOTIFICATION SENDER: $email_sender -----\n\n";}
|
||||
}
|
||||
else
|
||||
{$email_sender = 'vicidial@localhost';}
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
print "no command line options set, using defaults.\n";
|
||||
}
|
||||
### end parsing run-time options ###
|
||||
|
||||
# default path to astguiclient configuration file:
|
||||
$PATHconf = '/etc/astguiclient.conf';
|
||||
|
||||
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
|
||||
@conf = <conf>;
|
||||
close(conf);
|
||||
$i=0;
|
||||
foreach(@conf)
|
||||
{
|
||||
$line = $conf[$i];
|
||||
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
|
||||
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
|
||||
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
|
||||
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
|
||||
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
|
||||
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
|
||||
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
|
||||
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
|
||||
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
|
||||
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
|
||||
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
|
||||
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
|
||||
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
|
||||
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARREPORT_host/) && ($CLIREPORT_host < 1) )
|
||||
{$VARREPORT_host = $line; $VARREPORT_host =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARREPORT_user/) && ($CLIREPORT_user < 1) )
|
||||
{$VARREPORT_user = $line; $VARREPORT_user =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARREPORT_pass/) && ($CLIREPORT_pass < 1) )
|
||||
{$VARREPORT_pass = $line; $VARREPORT_pass =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARREPORT_port/) && ($CLIREPORT_port < 1) )
|
||||
{$VARREPORT_port = $line; $VARREPORT_port =~ s/.*=//gi;}
|
||||
if ( ($line =~ /^VARREPORT_dir/) && ($CLIREPORT_dir < 1) )
|
||||
{$VARREPORT_dir = $line; $VARREPORT_dir =~ s/.*=//gi;}
|
||||
$i++;
|
||||
}
|
||||
|
||||
# Customized Variables
|
||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
||||
|
||||
if ($output_format =~ /^tab-basic$/)
|
||||
{$DLT = "\t"; $txt='.txt'; if (!$Q) {print "---- tab-basic ----\n";}}
|
||||
if ($output_format =~ /^pipe-basic$/)
|
||||
{$DLT = "|"; $txt='.txt'; if (!$Q) {print "---- pipe-basic ----\n";}}
|
||||
if ($output_format =~ /^csv-basic$/)
|
||||
{$DLT = ","; $txt='.csv'; if (!$Q) {print "---- ncad14csv ----\n";}}
|
||||
|
||||
if (length($campaignSQL) < 2)
|
||||
{
|
||||
if (length($NOTcampaignSQL) < 2)
|
||||
{
|
||||
$VALcampaignSQL = $vicidial_agent_log.".campaign_id NOT IN('')";
|
||||
}
|
||||
else
|
||||
{
|
||||
$VALcampaignSQL = $vicidial_agent_log.".campaign_id NOT IN($NOTcampaignSQL)";
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
$VALcampaignSQL = $vicidial_agent_log.".campaign_id IN($campaignSQL)";
|
||||
}
|
||||
|
||||
if ($dateset > 0)
|
||||
{
|
||||
$VALdateSQL = "event_time >= '$shipdate 00:00:00' and event_time <= '$shipdate 23:59:59'";
|
||||
$RECdateSQL = "start_time >= '$shipdate 00:00:00' and start_time <= '$shipdate 23:59:59'";
|
||||
$VLdateSQL = "( (modify_date >= '$shipdate 00:00:00' and modify_date <= '$shipdate 23:59:59') or (last_local_call_time >= '$shipdate 00:00:00' and last_local_call_time <= '$shipdate 23:59:59') )";
|
||||
}
|
||||
|
||||
$filename_prefix='';
|
||||
if (length($filename)>0) {$filename_prefix = $filename.'_';}
|
||||
$VALoutfile = $filename_prefix."vicidial_agent_log".$US.$shipdate.$txt;
|
||||
$RECoutfile = $filename_prefix."recording_log".$US.$shipdate.$txt;
|
||||
$VLoutfile = $filename_prefix."vicidial_list".$US.$shipdate.$txt;
|
||||
|
||||
if (!$Q)
|
||||
{
|
||||
print "\n\n\n\n\n\n\n\n\n\n\n\n-- AST_activity_log_export.pl --\n\n";
|
||||
print "This program is designed to gather agent activity and logs post them to a file over FTP. \n";
|
||||
print "\n";
|
||||
print "Campaign: $campaign $VALcampaignSQL \n";
|
||||
print "Output Format: $output_format \n";
|
||||
print "VAL file: $VALoutfile \n";
|
||||
print "REC file: $RECoutfile \n";
|
||||
print "VL file: $VLoutfile \n";
|
||||
print "\n";
|
||||
}
|
||||
|
||||
|
||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||
|
||||
|
||||
use DBI;
|
||||
|
||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||
or die "Couldn't connect to database: " . DBI->errstr;
|
||||
|
||||
$TOTAL_VAL=0;
|
||||
$TOTAL_REC=0;
|
||||
$TOTAL_VL=0;
|
||||
|
||||
|
||||
$timezone='-5';
|
||||
$stmtA = "SELECT local_gmt FROM servers where server_ip='$server_ip';";
|
||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||
$sthArows=$sthA->rows;
|
||||
if ($DBX) {print " $sthArows|$stmtA|\n";}
|
||||
if ($sthArows > 0)
|
||||
{
|
||||
@aryA = $sthA->fetchrow_array;
|
||||
$timezone = $aryA[0];
|
||||
$sthA->finish();
|
||||
}
|
||||
$offset_timezone = ($timezone + $hour_offset);
|
||||
$SQLtimezone = sprintf("%10.2f",$timezone);
|
||||
$SQLtimezone =~ s/\./:/gi;
|
||||
$SQLtimezone =~ s/:50/:30/gi;
|
||||
$SQLtimezone =~ s/ //gi;
|
||||
$SQLoffset_timezone = sprintf("%10.2f",$offset_timezone);
|
||||
$SQLoffset_timezone =~ s/\./:/gi;
|
||||
$SQLoffset_timezone =~ s/:50/:30/gi;
|
||||
$SQLoffset_timezone =~ s/ //gi;
|
||||
$convert_tz = "'$SQLtimezone','$SQLoffset_timezone'";
|
||||
|
||||
if (!$Q)
|
||||
{print "\n----- SQL CONVERT_TZ: $SQLtimezone|$SQLoffset_timezone $convert_tz -----\n\n";}
|
||||
|
||||
|
||||
###########################################################################
|
||||
########### SELECTED DAY AGENT ACTIVITY GATHERING: vicidial_agent_log ######
|
||||
###########################################################################
|
||||
if ($DB > 0) {print "Starting VAL file pull...\n";}
|
||||
|
||||
### open the VAL out file for writing ###
|
||||
$PATHoutfileVAL = "$PATHweb/vicidial/server_reports/$VALoutfile";
|
||||
open(VALout, ">$PATHoutfileVAL")
|
||||
|| die "Can't open $PATHoutfileVAL: $!\n";
|
||||
|
||||
# user,event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status
|
||||
$stmtA = "SELECT user,CONVERT_TZ(event_time,$convert_tz),lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status from $vicidial_agent_log where $VALcampaignSQL and $VALdateSQL order by agent_log_id;";
|
||||
if ($DBX) {print "|$stmtA|\n";}
|
||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||
$sthArows=$sthA->rows;
|
||||
$rec_count=0;
|
||||
if ($DB) {print "$sthArows|$stmtA|\n";}
|
||||
while ($sthArows > $rec_count)
|
||||
{
|
||||
@aryA = $sthA->fetchrow_array;
|
||||
$user = $aryA[0];
|
||||
$event_time = $aryA[1];
|
||||
$lead_id = $aryA[2];
|
||||
$campaign_id = $aryA[3];
|
||||
$pause_sec = $aryA[4];
|
||||
$wait_sec = $aryA[5];
|
||||
$talk_sec = $aryA[6];
|
||||
$dispo_sec = $aryA[7];
|
||||
$dead_sec = $aryA[8];
|
||||
$status = $aryA[9];
|
||||
|
||||
if ($output_format =~ /^pipe-basic$/)
|
||||
{
|
||||
$str = "$user|$event_time|$lead_id|$campaign_id|$pause_sec|$wait_sec|$talk_sec|$dispo_sec|$dead_sec|$status\n";
|
||||
}
|
||||
|
||||
if ($output_format =~ /^tab-basic$/)
|
||||
{
|
||||
$str = "$user\t$event_time\t$lead_id\t$campaign_id\t$pause_sec\t$wait_sec\t$talk_sec\t$dispo_sec\t$dead_sec\t$status\n";
|
||||
}
|
||||
|
||||
if ($output_format =~ /^csv-basic$/)
|
||||
{
|
||||
$str = "$user,$event_time,$lead_id,$campaign_id,$pause_sec,$wait_sec,$talk_sec,$dispo_sec,$dead_sec,$status\n";
|
||||
}
|
||||
|
||||
print VALout "$str";
|
||||
if ($DBX) {print "$str\n";}
|
||||
|
||||
if ($DB > 0)
|
||||
{
|
||||
if ($rec_count =~ /100$/i) {print STDERR "0 $rec_count \r";}
|
||||
if ($rec_count =~ /200$/i) {print STDERR "+ $rec_count \r";}
|
||||
if ($rec_count =~ /300$/i) {print STDERR "| $rec_count \r";}
|
||||
if ($rec_count =~ /400$/i) {print STDERR "\\ $rec_count \r";}
|
||||
if ($rec_count =~ /500$/i) {print STDERR "- $rec_count \r";}
|
||||
if ($rec_count =~ /600$/i) {print STDERR "/ $rec_count \r";}
|
||||
if ($rec_count =~ /700$/i) {print STDERR "| $rec_count \r";}
|
||||
if ($rec_count =~ /800$/i) {print STDERR "+ $rec_count \r";}
|
||||
if ($rec_count =~ /900$/i) {print STDERR "0 $rec_count \r";}
|
||||
if ($rec_count =~ /000$/i) {print "$rec_count|$TOTAL_VAL| |$user|$lead_id|$event_time|\n";}
|
||||
}
|
||||
|
||||
$TOTAL_VAL++;
|
||||
$rec_count++;
|
||||
}
|
||||
$sthA->finish();
|
||||
close(VALout);
|
||||
|
||||
if ($DB > 0) {print "VAL file done: $TOTAL_VAL\n";}
|
||||
|
||||
|
||||
###########################################################################
|
||||
########### SELECTED DAY RECORDING LOG GATHERING: recording_log ######
|
||||
###########################################################################
|
||||
if ($DB > 0) {print "Starting REC file pull...\n";}
|
||||
|
||||
### open the REC out file for writing ###
|
||||
$PATHoutfileREC = "$PATHweb/vicidial/server_reports/$RECoutfile";
|
||||
open(RECout, ">$PATHoutfileREC")
|
||||
|| die "Can't open $PATHoutfileREC: $!\n";
|
||||
|
||||
# user,location,lead_id,recording_id,start_time
|
||||
$stmtA = "SELECT user,location,lead_id,recording_id,CONVERT_TZ(start_time,$convert_tz) from $recording_log where $RECdateSQL order by recording_id;";
|
||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||
$sthArows=$sthA->rows;
|
||||
$rec_count=0;
|
||||
if ($DB) {print "$sthArows|$stmtA|\n";}
|
||||
while ($sthArows > $rec_count)
|
||||
{
|
||||
@aryA = $sthA->fetchrow_array;
|
||||
$user = $aryA[0];
|
||||
$location = $aryA[1];
|
||||
$lead_id = $aryA[2];
|
||||
$recording_id = $aryA[3];
|
||||
$start_time = $aryA[4];
|
||||
|
||||
if ($output_format =~ /^pipe-basic$/)
|
||||
{
|
||||
$str = "$user|$location|$lead_id|$recording_id|$start_time\n";
|
||||
}
|
||||
|
||||
if ($output_format =~ /^tab-basic$/)
|
||||
{
|
||||
$str = "$user\t$location\t$lead_id\t$recording_id\t$start_time\n";
|
||||
}
|
||||
|
||||
if ($output_format =~ /^csv-basic$/)
|
||||
{
|
||||
$str = "$user,$location,$lead_id,$recording_id,$start_time\n";
|
||||
}
|
||||
|
||||
print RECout "$str";
|
||||
if ($DBX) {print "$str\n";}
|
||||
|
||||
if ($DB > 0)
|
||||
{
|
||||
if ($rec_count =~ /100$/i) {print STDERR "0 $rec_count \r";}
|
||||
if ($rec_count =~ /200$/i) {print STDERR "+ $rec_count \r";}
|
||||
if ($rec_count =~ /300$/i) {print STDERR "| $rec_count \r";}
|
||||
if ($rec_count =~ /400$/i) {print STDERR "\\ $rec_count \r";}
|
||||
if ($rec_count =~ /500$/i) {print STDERR "- $rec_count \r";}
|
||||
if ($rec_count =~ /600$/i) {print STDERR "/ $rec_count \r";}
|
||||
if ($rec_count =~ /700$/i) {print STDERR "| $rec_count \r";}
|
||||
if ($rec_count =~ /800$/i) {print STDERR "+ $rec_count \r";}
|
||||
if ($rec_count =~ /900$/i) {print STDERR "0 $rec_count \r";}
|
||||
if ($rec_count =~ /000$/i) {print "$rec_count|$TOTAL_REC| |$user|$recording_id|$start_time|\n";}
|
||||
}
|
||||
|
||||
$TOTAL_REC++;
|
||||
$rec_count++;
|
||||
}
|
||||
$sthA->finish();
|
||||
close(RECout);
|
||||
|
||||
if ($DB > 0) {print "REC file done: $TOTAL_REC\n";}
|
||||
|
||||
|
||||
|
||||
###########################################################################
|
||||
########### SELECTED DAY LIST LOG GATHERING: vicidial_list ######
|
||||
###########################################################################
|
||||
if ($DB > 0) {print "Starting VL file pull...\n";}
|
||||
|
||||
### open the VL out file for writing ###
|
||||
$PATHoutfileVL = "$PATHweb/vicidial/server_reports/$VLoutfile";
|
||||
open(VLout, ">$PATHoutfileVL")
|
||||
|| die "Can't open $PATHoutfileVL: $!\n";
|
||||
|
||||
# lead_id,etc...
|
||||
$stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,gmt_offset_now,called_since_last_reset,phone_code,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner,entry_list_id from $vicidial_list where $VLdateSQL order by lead_id;";
|
||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||
$sthArows=$sthA->rows;
|
||||
$rec_count=0;
|
||||
if ($DB) {print "$sthArows|$stmtA|\n";}
|
||||
while ($sthArows > $rec_count)
|
||||
{
|
||||
@aryA = $sthA->fetchrow_array;
|
||||
$lead_id = $aryA[0];
|
||||
$entry_date = $aryA[1];
|
||||
$modify_date = $aryA[2];
|
||||
$status = $aryA[3];
|
||||
$user = $aryA[4];
|
||||
$vendor_lead_code = $aryA[5];
|
||||
$source_id = $aryA[6];
|
||||
$list_id = $aryA[7];
|
||||
$gmt_offset_now = $aryA[8];
|
||||
$called_since_last_reset = $aryA[9];
|
||||
$phone_code = $aryA[10];
|
||||
$phone_number = $aryA[11];
|
||||
$title = $aryA[12];
|
||||
$first_name = $aryA[13];
|
||||
$middle_initial = $aryA[14];
|
||||
$last_name = $aryA[15];
|
||||
$address1 = $aryA[16];
|
||||
$address2 = $aryA[17];
|
||||
$address3 = $aryA[18];
|
||||
$city = $aryA[19];
|
||||
$state = $aryA[20];
|
||||
$province = $aryA[21];
|
||||
$postal_code = $aryA[22];
|
||||
$country_code = $aryA[23];
|
||||
$gender = $aryA[24];
|
||||
$date_of_birth = $aryA[25];
|
||||
$alt_phone = $aryA[26];
|
||||
$email = $aryA[27];
|
||||
$security_phrase = $aryA[28];
|
||||
$comments = $aryA[29];
|
||||
$called_count = $aryA[30];
|
||||
$last_local_call_time = $aryA[31];
|
||||
$rank = $aryA[32];
|
||||
$owner = $aryA[33];
|
||||
$entry_list_id = $aryA[34];
|
||||
|
||||
if ($output_format =~ /^pipe-basic$/)
|
||||
{
|
||||
$str = "$lead_id|$entry_date|$modify_date|$status|$user|$vendor_lead_code|$source_id|$list_id|$gmt_offset_now|$called_since_last_reset|$phone_code|$phone_number|$title|$first_name|$middle_initial|$last_name|$address1|$address2|$address3|$city|$state|$province|$postal_code|$country_code|$gender|$date_of_birth|$alt_phone|$email|$security_phrase|$comments|$called_count|$last_local_call_time|$rank|$owner|$entry_list_id\n";
|
||||
}
|
||||
|
||||
if ($output_format =~ /^tab-basic$/)
|
||||
{
|
||||
$str = "$lead_id\t$entry_date\t$modify_date\t$status\t$user\t$vendor_lead_code\t$source_id\t$list_id\t$gmt_offset_now\t$called_since_last_reset\t$phone_code\t$phone_number\t$title\t$first_name\t$middle_initial\t$last_name\t$address1\t$address2\t$address3\t$city\t$state\t$province\t$postal_code\t$country_code\t$gender\t$date_of_birth\t$alt_phone\t$email\t$security_phrase\t$comments\t$called_count\t$last_local_call_time\t$rank\t$owner\t$entry_list_id\n";
|
||||
}
|
||||
|
||||
if ($output_format =~ /^csv-basic$/)
|
||||
{
|
||||
$str = "$lead_id,$entry_date,$modify_date,$status,$user,$vendor_lead_code,$source_id,$list_id,$gmt_offset_now,$called_since_last_reset,$phone_code,$phone_number,$title,$first_name,$middle_initial,$last_name,$address1,$address2,$address3,$city,$state,$province,$postal_code,$country_code,$gender,$date_of_birth,$alt_phone,$email,$security_phrase,\"$comments\",$called_count,$last_local_call_time,$rank,$owner,$entry_list_id\n";
|
||||
}
|
||||
|
||||
print VLout "$str";
|
||||
if ($DBX) {print "$str\n";}
|
||||
|
||||
if ($DB > 0)
|
||||
{
|
||||
if ($rec_count =~ /100$/i) {print STDERR "0 $rec_count \r";}
|
||||
if ($rec_count =~ /200$/i) {print STDERR "+ $rec_count \r";}
|
||||
if ($rec_count =~ /300$/i) {print STDERR "| $rec_count \r";}
|
||||
if ($rec_count =~ /400$/i) {print STDERR "\\ $rec_count \r";}
|
||||
if ($rec_count =~ /500$/i) {print STDERR "- $rec_count \r";}
|
||||
if ($rec_count =~ /600$/i) {print STDERR "/ $rec_count \r";}
|
||||
if ($rec_count =~ /700$/i) {print STDERR "| $rec_count \r";}
|
||||
if ($rec_count =~ /800$/i) {print STDERR "+ $rec_count \r";}
|
||||
if ($rec_count =~ /900$/i) {print STDERR "0 $rec_count \r";}
|
||||
if ($rec_count =~ /000$/i) {print "$rec_count|$TOTAL_VL| |$user|$lead_id|$modify_date|\n";}
|
||||
}
|
||||
|
||||
$TOTAL_VL++;
|
||||
$rec_count++;
|
||||
}
|
||||
$sthA->finish();
|
||||
close(VLout);
|
||||
|
||||
if ($DB > 0) {print "VL file done: $TOTAL_VL\n";}
|
||||
|
||||
|
||||
|
||||
|
||||
###### EMAIL SECTION
|
||||
|
||||
if ( (length($email_sender)>5) && (length($email_list) > 3) )
|
||||
{
|
||||
if ($q < 1) {print "Sending email: $email_list\n";}
|
||||
|
||||
use MIME::QuotedPrint;
|
||||
use MIME::Base64;
|
||||
use Mail::Sendmail;
|
||||
|
||||
$mailsubject = "VICIDIAL Activity Export $shipdate";
|
||||
|
||||
%mail = ( To => "$email_list",
|
||||
From => "$email_sender",
|
||||
Subject => "$mailsubject",
|
||||
Message => "VICIDIAL Activity Export $shipdate Complete\n\nAGENT FILE: $TOTAL_VAL ($VALoutfile) \nRECORDING FILE: $TOTAL_REC ($RECoutfile) \nLIST FILE: $TOTAL_VL ($VLoutfile) \n"
|
||||
);
|
||||
sendmail(%mail) or die $mail::Sendmail::error;
|
||||
if ($DB > 0) {print "ok. log says:\n", $mail::sendmail::log;} ### print mail log for status
|
||||
}
|
||||
|
||||
|
||||
# FTP overrides-
|
||||
# $VARREPORT_host = '10.0.0.4';
|
||||
# $VARREPORT_port = '21';
|
||||
# $VARREPORT_user = 'vici';
|
||||
# $VARREPORT_pass = 'test';
|
||||
# $VARREPORT_dir = 'Activity_export';
|
||||
|
||||
if ($ftp_transfer > 0)
|
||||
{
|
||||
use Net::FTP;
|
||||
|
||||
if (!$Q) {print "Sending Files Over FTP... \n";}
|
||||
$ftp = Net::FTP->new("$VARREPORT_host", Port => $VARREPORT_port, Debug => $DB);
|
||||
$ftp->login("$VARREPORT_user","$VARREPORT_pass");
|
||||
$ftp->cwd("$VARREPORT_dir");
|
||||
$ftp->binary();
|
||||
$ftp->put("$PATHoutfileVAL", "$VALoutfile");
|
||||
$ftp->put("$PATHoutfileREC", "$RECoutfile");
|
||||
$ftp->put("$PATHoutfileVL", "$VLoutfile");
|
||||
$ftp->quit;
|
||||
}
|
||||
|
||||
|
||||
### calculate time to run script ###
|
||||
$secY = time();
|
||||
$secZ = ($secY - $secX);
|
||||
$secZm = ($secZ /60);
|
||||
|
||||
if (!$Q)
|
||||
{
|
||||
print "PROCESS COMPLETE! ($secZ seconds) \n";
|
||||
print "AGENT FILE: $TOTAL_VAL ($VALoutfile) \n";
|
||||
print "RECORDING FILE: $TOTAL_REC ($RECoutfile) \n";
|
||||
print "LIST FILE: $TOTAL_VL ($VLoutfile) \n";
|
||||
}
|
||||
|
||||
exit;
|
||||
|
||||
@@ -4026,6 +4026,22 @@ index(lead_id),
|
||||
index(call_date)
|
||||
) ENGINE=MyISAM;
|
||||
|
||||
CREATE TABLE vicidial_amd_log (
|
||||
call_date DATETIME,
|
||||
caller_code VARCHAR(30) default '',
|
||||
lead_id INT(9) UNSIGNED,
|
||||
uniqueid VARCHAR(20) default '',
|
||||
channel VARCHAR(100) default '',
|
||||
server_ip VARCHAR(60) NOT NULL,
|
||||
AMDSTATUS VARCHAR(10) default '',
|
||||
AMDRESPONSE VARCHAR(20) default '',
|
||||
AMDCAUSE VARCHAR(30) default '',
|
||||
run_time VARCHAR(20) default '0',
|
||||
AMDSTATS VARCHAR(100) default '',
|
||||
index (call_date),
|
||||
index (lead_id)
|
||||
) ENGINE=MyISAM;
|
||||
|
||||
|
||||
ALTER TABLE vicidial_email_list MODIFY message text character set utf8;
|
||||
|
||||
@@ -4245,6 +4261,9 @@ CREATE TABLE vicidial_recent_ascb_calls_archive LIKE vicidial_recent_ascb_calls;
|
||||
CREATE TABLE vicidial_ccc_log_archive LIKE vicidial_ccc_log;
|
||||
CREATE UNIQUE INDEX ccc_unq_key on vicidial_ccc_log_archive(uniqueid, call_date, lead_id);
|
||||
|
||||
CREATE TABLE vicidial_amd_log_archive LIKE vicidial_amd_log;
|
||||
CREATE UNIQUE INDEX amd_unq_key on vicidial_amd_log_archive(uniqueid, call_date, lead_id);
|
||||
|
||||
CREATE TABLE vicidial_sessions_recent_archive LIKE vicidial_sessions_recent;
|
||||
|
||||
GRANT RELOAD ON *.* TO cron@'%';
|
||||
@@ -4326,4 +4345,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
|
||||
|
||||
UPDATE system_settings set vdc_agent_api_active='1';
|
||||
|
||||
UPDATE system_settings SET db_schema_version='1566',db_schema_update_date=NOW(),reload_timestamp=NOW();
|
||||
UPDATE system_settings SET db_schema_version='1567',db_schema_update_date=NOW(),reload_timestamp=NOW();
|
||||
|
||||
@@ -0,0 +1,78 @@
|
||||
--- asterisk-13.21.1/apps/app_amd.c 2018-06-11 17:02:31.000000000 -0400
|
||||
+++ asterisk-13.21.1.new/apps/app_amd.c 2019-03-20 13:02:25.675807594 -0400
|
||||
@@ -45,6 +45,7 @@
|
||||
|
||||
ASTERISK_FILE_VERSION(__FILE__, "$Revision$")
|
||||
|
||||
+#include <sys/time.h>
|
||||
#include "asterisk/module.h"
|
||||
#include "asterisk/lock.h"
|
||||
#include "asterisk/channel.h"
|
||||
@@ -164,6 +165,7 @@
|
||||
static void isAnsweringMachine(struct ast_channel *chan, const char *data)
|
||||
{
|
||||
int res = 0;
|
||||
+ int audioFrameCount = 0;
|
||||
struct ast_frame *f = NULL;
|
||||
struct ast_dsp *silenceDetector = NULL;
|
||||
int dspsilence = 0, framelength = 0;
|
||||
@@ -176,7 +178,7 @@
|
||||
int iWordsCount = 0;
|
||||
int currentState = STATE_IN_WORD;
|
||||
int consecutiveVoiceDuration = 0;
|
||||
- char amdCause[256] = "", amdStatus[256] = "";
|
||||
+ char amdCause[256] = "", amdStatus[256] = "", amdStats[256] = "";
|
||||
char *parse = ast_strdupa(data);
|
||||
|
||||
/* Lets set the initial values of the variables that will control the algorithm.
|
||||
@@ -277,6 +279,9 @@
|
||||
/* Set silence threshold to specified value */
|
||||
ast_dsp_set_threshold(silenceDetector, silenceThreshold);
|
||||
|
||||
+ /* Set our start time so we can tie the loop to real world time and not RTP updates */
|
||||
+ struct timeval amd_tvstart = ast_tvnow();
|
||||
+
|
||||
/* Now we go into a loop waiting for frames from the channel */
|
||||
while ((res = ast_waitfor(chan, 2 * maxWaitTimeForFrame)) > -1) {
|
||||
int ms = 0;
|
||||
@@ -295,7 +300,24 @@
|
||||
break;
|
||||
}
|
||||
|
||||
+ /* Check to make sure we haven't gone over our real-world timeout in case frames get stalled for whatever reason */
|
||||
+ if ( (ast_tvdiff_ms(ast_tvnow(), amd_tvstart)) > totalAnalysisTime ) {
|
||||
+ ast_frfree(f);
|
||||
+ strcpy(amdStatus , "NOTSURE");
|
||||
+ if ( audioFrameCount == 0 ) {
|
||||
+ ast_verb(3, "AMD: Channel [%s]. No audio date recieved in [%d] seconds.\n", ast_channel_name(chan), totalAnalysisTime);
|
||||
+ sprintf(amdCause , "NOAUDIODATA-%d", iTotalTime);
|
||||
+ break;
|
||||
+ }
|
||||
+ ast_verb(3, "AMD: Channel [%s]. Timeout...\n", ast_channel_name(chan));
|
||||
+ sprintf(amdCause , "TOOLONG-%d", iTotalTime);
|
||||
+ break;
|
||||
+ }
|
||||
+
|
||||
if (f->frametype == AST_FRAME_VOICE || f->frametype == AST_FRAME_CNG) {
|
||||
+ /* keep track of the number of audio frames we get */
|
||||
+ audioFrameCount++;
|
||||
+
|
||||
/* Figure out how long the frame is in milliseconds */
|
||||
if (f->frametype == AST_FRAME_VOICE) {
|
||||
framelength = (ast_codec_samples_count(f) / DEFAULT_SAMPLES_PER_MS);
|
||||
@@ -423,9 +445,15 @@
|
||||
sprintf(amdCause , "TOOLONG-%d", iTotalTime);
|
||||
}
|
||||
|
||||
+ sprintf( amdStats, "%d-%d-%d-%d-%d-%d-%d-%d-%d",
|
||||
+ iTotalTime, silenceDuration, initialSilence,
|
||||
+ afterGreetingSilence, voiceDuration, consecutiveVoiceDuration,
|
||||
+ greeting, iWordsCount, maximumNumberOfWords);
|
||||
+
|
||||
/* Set the status and cause on the channel */
|
||||
pbx_builtin_setvar_helper(chan , "AMDSTATUS" , amdStatus);
|
||||
pbx_builtin_setvar_helper(chan , "AMDCAUSE" , amdCause);
|
||||
+ pbx_builtin_setvar_helper(chan , "AMDSTATS" , amdStats);
|
||||
|
||||
/* Restore channel read format */
|
||||
if (readFormat && ast_set_read_format(chan, readFormat))
|
||||
@@ -818,3 +818,24 @@ ALTER TABLE vicidial_campaigns MODIFY hide_call_log_info ENUM('Y','N','SHOW_1','
|
||||
ALTER TABLE vicidial_users ADD hide_call_log_info ENUM('DISABLED','Y','N','SHOW_1','SHOW_2','SHOW_3','SHOW_4','SHOW_5','SHOW_6','SHOW_7','SHOW_8','SHOW_9','SHOW_10') default 'DISABLED';
|
||||
|
||||
UPDATE system_settings SET db_schema_version='1566',db_schema_update_date=NOW() where db_schema_version < 1566;
|
||||
|
||||
CREATE TABLE vicidial_amd_log (
|
||||
call_date DATETIME,
|
||||
caller_code VARCHAR(30) default '',
|
||||
lead_id INT(9) UNSIGNED,
|
||||
uniqueid VARCHAR(20) default '',
|
||||
channel VARCHAR(100) default '',
|
||||
server_ip VARCHAR(60) NOT NULL,
|
||||
AMDSTATUS VARCHAR(10) default '',
|
||||
AMDRESPONSE VARCHAR(20) default '',
|
||||
AMDCAUSE VARCHAR(30) default '',
|
||||
run_time VARCHAR(20) default '0',
|
||||
AMDSTATS VARCHAR(100) default '',
|
||||
index (call_date),
|
||||
index (lead_id)
|
||||
) ENGINE=MyISAM;
|
||||
|
||||
CREATE TABLE vicidial_amd_log_archive LIKE vicidial_amd_log;
|
||||
CREATE UNIQUE INDEX amd_unq_key on vicidial_amd_log_archive(uniqueid, call_date, lead_id);
|
||||
|
||||
UPDATE system_settings SET db_schema_version='1567',db_schema_update_date=NOW() where db_schema_version < 1567;
|
||||
|
||||
Reference in New Issue
Block a user