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Fix for daily breakdown percentages bug in agent performance detail report

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git-svn-id: svn://192.168.202.10@3916 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2025-03-12 19:13:07 +00:00
parent c6817ece74
commit ee142a11c4
1 changed files with 5 additions and 3 deletions
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www/vicidial/AST_agent_performance_detail.php
+5 -3
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@@ -1,7 +1,7 @@
<?php
# AST_agent_performance_detail.php
#
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2025 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
@@ -68,6 +68,7 @@
# 200421-1411 - user_group bug fix
# 220303-1458 - Added allow_web_debug system setting
# 240801-1130 - Code updates for PHP8 compatibility
# 250312-1217 - Fix for daily breakdown percentages bug
#
$startMS = microtime();
@@ -1039,12 +1040,13 @@ while ($m < $k)
$Sdispo_sec_pct=0;
$Sdead_sec_pct=0;
$date_stmt="select distinct date(event_time) as call_date from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and user='$Suser' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $group_SQL $user_group_agent_log_SQL $user_agent_log_SQL order by call_date asc limit 500000;";
$date_stmt="select date(event_time) as call_date, sum(if(lead_id is null, 0, 1)) as calls from ".$agent_log_table." where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and user='$Suser' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 $group_SQL $user_group_agent_log_SQL $user_agent_log_SQL group by call_date order by call_date asc limit 500000;";
if ($DB) {$ASCII_text.=$date_stmt."\n";}
$date_rslt=mysql_to_mysqli($date_stmt, $link);
while($date_row=mysqli_fetch_row($date_rslt))
{
$call_dateX=$date_row[0];
$call_dateX_calls=$date_row[1];
$cd_stmt="SELECT count(*) as calls,sum(talk_sec) as talk,'' as full_name,user,sum(pause_sec),sum(wait_sec),sum(dispo_sec),status,sum(dead_sec), '' as user_group from ".$agent_log_table." where date(event_time)='$call_dateX' and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000 and user='$Suser' $group_SQL $user_agent_log_SQL group by user,full_name,user_group,status order by full_name,user,status desc limit 500000;";
$cd_rslt=mysql_to_mysqli($cd_stmt, $link);
@@ -1111,7 +1113,7 @@ while ($m < $k)
if ($show_percentages)
{
$SstatusTXT_pct=sprintf("%8s", sprintf("%0.2f", MathZDC(100*$calls[$i], $userTOTcalls[$Suser])));
$SstatusTXT_pct=sprintf("%8s", sprintf("%0.2f", MathZDC(100*$calls_sub[$i], $call_dateX_calls)));
$SstatusesHTML .= " $SstatusTXT_pct % |";
$CSVstatuses.=",\"$SstatusTXT_pct %\"";
}