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Fix for time display issue for downloads, issue #886, agent performance detail report

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git-svn-id: svn://192.168.202.10@2373 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2015-09-09 11:30:57 +00:00
parent 53bf0e3a39
commit ee70ddf43d
1 changed files with 54 additions and 27 deletions
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www/vicidial/AST_agent_performance_detail.php
+54 -27
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@@ -50,6 +50,7 @@
# 150516-1308 - Fixed Javascript element problem, Issue #857
# 150603-1533 - Statuses are now sorted in alphabetical order
# 150728-1230 - Fix for non-latin display issue #858
# 150909-0728 - Fix for time display issue for downloads, issue #886
#
$startMS = microtime();
@@ -80,7 +81,7 @@ if (isset($_GET["submit"])) {$submit=$_GET["submit"];}
elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];}
if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];}
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];}
elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];}
if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
@@ -95,6 +96,13 @@ $TIME_HF_agentperfdetail = 'HF';
$TIME_H_agentperfdetail = 'H';
$TIME_M_agentperfdetail = 'M';
if ($file_download == 1)
{
$TIME_HF_agentperfdetail = 'HF';
$TIME_H_agentperfdetail = 'HF';
$TIME_M_agentperfdetail = 'HF';
}
if ($time_in_sec)
{
$TIME_HF_agentperfdetail = 'S';
@@ -575,11 +583,11 @@ $HTML_text.="<PRE><FONT SIZE=2>\n";
if (!$group)
{
$HTML_text.="\n";
$HTML_text.=_QXZ("PLEASE SELECT A CAMPAIGN AND DATE-TIME ABOVE AND CLICK SUBMIT")."\n";
$HTML_text.=" "._QXZ("NOTE: stats taken from shift specified")."\n";
}
{
$HTML_text.="\n";
$HTML_text.=_QXZ("PLEASE SELECT A CAMPAIGN AND DATE-TIME ABOVE AND CLICK SUBMIT")."\n";
$HTML_text.=" "._QXZ("NOTE: stats taken from shift specified")."\n";
}
else
{
@@ -1152,19 +1160,22 @@ $TOTavgPAUSE_MS = sprintf("%6s", $TOTavgPAUSE_MS);
$TOTavgWAIT_MS = sprintf("%6s", $TOTavgWAIT_MS);
$TOTavgCUSTOMER_MS = sprintf("%6s", $TOTavgCUSTOMER_MS);
while(strlen($TOTtime_MS)>10) {$TOTtime_MS = substr("$TOTtime_MS", 0, -1);}
while(strlen($TOTtotTALK_MS)>10) {$TOTtotTALK_MS = substr("$TOTtotTALK_MS", 0, -1);}
while(strlen($TOTtotDISPO_MS)>10) {$TOTtotDISPO_MS = substr("$TOTtotDISPO_MS", 0, -1);}
while(strlen($TOTtotDEAD_MS)>10) {$TOTtotDEAD_MS = substr("$TOTtotDEAD_MS", 0, -1);}
while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
while(strlen($TOTtotWAIT_MS)>10) {$TOTtotWAIT_MS = substr("$TOTtotWAIT_MS", 0, -1);}
while(strlen($TOTtotCUSTOMER_MS)>10) {$TOTtotCUSTOMER_MS = substr("$TOTtotCUSTOMER_MS", 0, -1);}
while(strlen($TOTavgTALK_MS)>6) {$TOTavgTALK_MS = substr("$TOTavgTALK_MS", 0, -1);}
while(strlen($TOTavgDISPO_MS)>6) {$TOTavgDISPO_MS = substr("$TOTavgDISPO_MS", 0, -1);}
while(strlen($TOTavgDEAD_MS)>6) {$TOTavgDEAD_MS = substr("$TOTavgDEAD_MS", 0, -1);}
while(strlen($TOTavgPAUSE_MS)>6) {$TOTavgPAUSE_MS = substr("$TOTavgPAUSE_MS", 0, -1);}
while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1);}
while(strlen($TOTavgCUSTOMER_MS)>6) {$TOTavgCUSTOMER_MS = substr("$TOTavgCUSTOMER_MS", 0, -1);}
if ($file_download == 0 || !$file_download)
{
while(strlen($TOTtime_MS)>10) {$TOTtime_MS = substr("$TOTtime_MS", 0, -1);}
while(strlen($TOTtotTALK_MS)>10) {$TOTtotTALK_MS = substr("$TOTtotTALK_MS", 0, -1);}
while(strlen($TOTtotDISPO_MS)>10) {$TOTtotDISPO_MS = substr("$TOTtotDISPO_MS", 0, -1);}
while(strlen($TOTtotDEAD_MS)>10) {$TOTtotDEAD_MS = substr("$TOTtotDEAD_MS", 0, -1);}
while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
while(strlen($TOTtotWAIT_MS)>10) {$TOTtotWAIT_MS = substr("$TOTtotWAIT_MS", 0, -1);}
while(strlen($TOTtotCUSTOMER_MS)>10) {$TOTtotCUSTOMER_MS = substr("$TOTtotCUSTOMER_MS", 0, -1);}
while(strlen($TOTavgTALK_MS)>6) {$TOTavgTALK_MS = substr("$TOTavgTALK_MS", 0, -1);}
while(strlen($TOTavgDISPO_MS)>6) {$TOTavgDISPO_MS = substr("$TOTavgDISPO_MS", 0, -1);}
while(strlen($TOTavgDEAD_MS)>6) {$TOTavgDEAD_MS = substr("$TOTavgDEAD_MS", 0, -1);}
while(strlen($TOTavgPAUSE_MS)>6) {$TOTavgPAUSE_MS = substr("$TOTavgPAUSE_MS", 0, -1);}
while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1);}
while(strlen($TOTavgCUSTOMER_MS)>6) {$TOTavgCUSTOMER_MS = substr("$TOTavgCUSTOMER_MS", 0, -1);}
}
if ($show_percentages) {
$ASCII_text.="+-----------------+----------+----------------------+----------------------+--------+-----------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+----------+------------+--------+$statusesHEAD\n";
@@ -1327,6 +1338,18 @@ $ASCII_text.="\n\n";
if ($file_download == 2)
{
$TIME_HF_agentperfdetail = 'HF';
$TIME_H_agentperfdetail = 'HF';
$TIME_M_agentperfdetail = 'HF';
}
if ($time_in_sec)
{
$TIME_HF_agentperfdetail = 'S';
$TIME_H_agentperfdetail = 'S';
$TIME_M_agentperfdetail = 'S';
}
$sub_statuses='-';
$sub_statusesTXT='';
@@ -1476,7 +1499,7 @@ while ($m < $k)
if ($status_found < 1)
{
$SstatusesHTML .= " 0:00 |";
$CSV_statuses.=",\"0:00\"";
$CSV_statuses.=",\"0:00:00\"";
$graph_stats[$m][(4+$n)]=0;
}
### END loop through each stat line ###
@@ -1612,9 +1635,12 @@ while ($n < $j)
$TOTtotNONPAUSE_MS = sprintf("%10s", $TOTtotNONPAUSE_MS);
$TOTtotTOTAL_MS = sprintf("%12s", $TOTtotTOTAL_MS);
while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
while(strlen($TOTtotNONPAUSE_MS)>10) {$TOTtotNONPAUSE_MS = substr("$TOTtotNONPAUSE_MS", 0, -1);}
while(strlen($TOTtotTOTAL_MS)>12) {$TOTtotTOTAL_MS = substr("$TOTtotTOTAL_MS", 0, -1);}
if ($file_download == 0 || !$file_download)
{
while(strlen($TOTtotPAUSE_MS)>10) {$TOTtotPAUSE_MS = substr("$TOTtotPAUSE_MS", 0, -1);}
while(strlen($TOTtotNONPAUSE_MS)>10) {$TOTtotNONPAUSE_MS = substr("$TOTtotNONPAUSE_MS", 0, -1);}
while(strlen($TOTtotTOTAL_MS)>12) {$TOTtotTOTAL_MS = substr("$TOTtotTOTAL_MS", 0, -1);}
}
$ASCII_text.="+-----------------+----------+----------------------+----------------------+------------+----------+----------+ +$sub_statusesHEAD\n";
$ASCII_text.="| "._QXZ("TOTALS",33)." "._QXZ("AGENTS",32,"r").":$TOT_AGENTS |$TOTtotTOTAL_MS|$TOTtotNONPAUSE_MS|$TOTtotPAUSE_MS| |$SUMstatusesHTML\n";
@@ -1742,14 +1768,15 @@ $HTML_text.="\n\n<BR>$db_source";
$HTML_text.="</TD></TR></TABLE>";
$HTML_text.="</BODY></HTML>";
}
if ($file_download == 0 || !$file_download) {
if ($file_download == 0 || !$file_download)
{
echo $HTML_head;
require("admin_header.php");
echo $HTML_text;
}
}
if ($db_source == 'S')