Added Inbound main panel sub-links, fixed System Settings modify SQL

git-svn-id: svn://192.168.202.10@3370 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2021-03-10 03:09:55 +00:00
parent 79872153e7
commit f50ce3304b
2 changed files with 61 additions and 20 deletions
+59 -18
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@@ -1,4 +1,4 @@
# version: 20210306093301
# version: 20210309220801
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -519,7 +519,7 @@ inbound_groups-moh_context Music On Hold Context <QXZ>The music on hold context
inbound_groups-onhold_prompt_filename On Hold Prompt Filename <QXZ>The audio file located on the server to be played at a regular interval when the customer is on hold. Default is generic_hold. This audio file MUST be 9 seconds or less in length. If this prompt is too long, it can cause calls to not be routed properly. We usually recommend not using this feature, and instead putting a periodic audio message within the Music on Hold plan that you have defined for this in-group.</QXZ>
inbound_groups-prompt_interval On Hold Prompt Interval <QXZ>The length of time in seconds to wait before playing the on hold prompt. Default is 60. To disable the On Hold Prompt, set the interval to 0.</QXZ>
inbound_groups-onhold_prompt_no_block On Hold Prompt No Block <QXZ>Setting this option to Y will allow calls in line behind a call where the on hold prompt is playing to go to an agent if one becomes available while the message is playing. While the On Hold Prompt Filename message is playing to a customer they cannot be sent to an agent. Default is N.</QXZ>
inbound_groups-onhold_prompt_seconds On Hold Prompt Seconds <QXZ>This field needs to be set to the number of seconds that the On Hold Prompt Filename plays for. Default is 9.</QXZ>
inbound_groups-onhold_prompt_seconds On Hold Prompt Seconds <QXZ>This field needs to be set to the number of seconds that the On Hold Prompt Filename plays for. This audio file MUST be 9 seconds or less in length. Default is 9.</QXZ>
inbound_groups-play_place_in_line Play Place in Line <QXZ>This defines whether the caller will hear their place in line when they enter the queue as well as when they hear the announcement. Default is N.</QXZ>
inbound_groups-place_in_line_caller_number_filename Place in Line Caller Number <QXZ>If the Play Place in Line feature is enabled, this option defines the audio prompt played when the customer hears what place they are in line -you are currently caller number-. Default is -queue-thereare-.</QXZ>
inbound_groups-place_in_line_you_next_filename Place in Line You Are Next Filename <QXZ>If the Play Place in Line feature is enabled, this option defines the audio prompt played when the customer hears that they are next in line -your call is now first in line-. Default is -queue-youarenext-.</QXZ>