ViciDial/agc_2-X
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Fixed issues with same-server Consultative transfers between fronters and closers

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git-svn-id: svn://192.168.202.10@517 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-02-12 17:54:54 +00:00
parent c916bc51af
commit fe457647da
5 changed files with 40 additions and 22 deletions
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agi/agi-VDADcloser.agi
+13 -5
View File
@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# agi-VDADcloser.agi version 0.5 *DBI-version*
# agi-VDADcloser.agi version 0.6 *DBI-version*
#
# runs when a call comes in from a VICIDIAL fronter. This script will
# send the calls out to the closers that are logged in.
@@ -15,9 +15,9 @@
#exten => _90009.,1,Answer ; Answer the line
#exten => _90009.,2,AGI(agi-VDADcloser.agi,${EXTEN}-----START)
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# changes:
# CHANGELOG:
# 60503-1242 - Added drop second/message/exten options from inbound_group
# 60811-1127 - Changed to DBI
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
@@ -25,6 +25,7 @@
# - changed look for agent every 0.5 second for first 4 sec on hold
# 60905-1047 - changed look for agent every 0.25 second for first 4 sec on hold
# 70111-1600 - added ability to use BLEND/INBND/*_C/*_B/*_I as closer campaigns
# 70212-1252 - Fixed issue with Local/ channel transfers on same server
#
$script = 'agi-VDADcloser.agi';
@@ -235,8 +236,15 @@ if ($AGILOG) {$agi_string = "+++++ VDAD START : |$CIDlead_id|$now_date|"; &agi
if ($channel =~ /Local/i)
{
if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
exit;
if ($inbound_number =~ /CXFER/)
{
if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: CXFER OVERRIDE- $priority"; &agi_output;}
}
else
{
if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
exit;
}
}
### Grab Server values from the database
agi/agi-VDADfixCXFER.agi
+12 -6
View File
@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# agi-VDADfixCXFER.agi version 0.3 *DBI-version*
# agi-VDADfixCXFER.agi version 0.4 *DBI-version*
#
# runs when a Consultative transfer is released by the vicidial fronter as the
# call arrives on another channel so that the vicidial_live_agents record is
@@ -10,12 +10,14 @@
#
# ;VICIDIAL Consultative Xfer fix script:
# exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
# exten => _010*010*010*015*8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
#
# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# changes:
# 60809-1749 - first build
# 60817-1122 - added output options check from database
# CHANGELOG:
# 60809-1749 - First build
# 60817-1122 - Added output options check from database
# 70212-1252 - Fixed issue with Local/ channel transfers on same server
#
$script = 'agi-VDADfixCXFER.agi';
@@ -161,6 +163,10 @@ while(<STDIN>)
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
}
# 010*010*011*011*
$extension =~ s/^\d\d\d\*\d\d\d\*\d\d\d\*\d\d\d\*//gi;
@EXTEN = split(/\*/, $extension);
$conf_exten = $EXTEN[0];
$lead_id = $EXTEN[1];
docs/QUEUEMETRICS.txt
+2
View File
@@ -101,6 +101,8 @@ agent: we will use the user ID prepended by "agent/" [agent/6666]
verbs:
PAUSEALL
PAUSE
CALLSTATUS
PAUSEREASON
COMPLETECALLER
AGENTCALLBACKLOGOFF
ABANDON
www/agc/vdc_db_query.php
+7 -6
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@@ -1,7 +1,7 @@
<?
# vdc_db_query.php
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# This script is designed purely to send whether the meetme conference has live channels connected and which they are
# This script depends on the server_ip being sent and also needs to have a valid user/pass from the vicidial_users table
@@ -70,7 +70,7 @@
# - $omit_phone_code - ('Y','N')
# - $no_delete_sessions - ('0','1')
# changes
# CHANGELOG:
# 50629-1044 - First build of script
# 50630-1422 - Added manual dial action and MD channel lookup
# 50701-1451 - Added dial log for start and end of vicidial calls
@@ -101,7 +101,7 @@
# - Added USERONLY Callback count output - CalLBacKCounT
# 60414-1140 - Added Callback lead lookup for manual dialing
# 60419-1517 - After CALLBK is sent to agent, update callback record to INACTIVE
# 60421-1419 - check GET/POST vars lines with isset to not trigger PHP NOTICES
# 60421-1419 - Check GET/POST vars lines with isset to not trigger PHP NOTICES
# 60427-1236 - Fixed closer_choice error for CLOSER campaigns
# 60609-1148 - Added ability to check for manual dial numbers in DNC
# 60619-1117 - Added variable filters to close security holes for login form
@@ -118,10 +118,11 @@
# 70203-0930 - Added dialed_number to lead info output
# 70203-1030 - Added dialed_label to lead info output
# 70206-1126 - Added INBOUND status for inbound/closer calls in vicidial_live_agents
# 70212-1253 - Fixed small issue with CXFER
#
$version = '2.0.45';
$build = '70206-1126';
$version = '2.0.46';
$build = '70212-1253';
require("dbconnect.php");
@@ -1524,7 +1525,7 @@ else
$row=mysql_fetch_row($rslt);
$agent_channel = "$row[0]";
if ($format=='debug') {echo "\n<!-- $row[0] -->";}
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','RH123459$StarTtime','Channel: $agent_channel','','','','','','','','','');";
$stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Hangup','ULGH3459$StarTtime','Channel: $agent_channel','','','','','','','','','');";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_query($stmt, $link);
}
www/agc/vicidial.php
+6 -5
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@@ -1,7 +1,7 @@
<?
# vicidial.php - the web-based version of the astVICIDIAL client application
#
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
# Copyright (C) 2007 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# make sure you have added a user to the vicidial_users MySQL table with at least
# user_level 1 or greater to access this page. Also, you need to have the login
@@ -15,7 +15,7 @@
# - vdc_db_query.php: Updates information in the database
# - manager_send.php: Sends manager actions to the DB for execution
#
# CHANGES
# CHANGELOG
# 50607-1426 - First Build of VICIDIAL web client basic login process finished
# 50628-1620 - Added some basic formatting and worked on process flow
# 50628-1715 - Startup variables mapped to javascript variables
@@ -145,10 +145,11 @@
# 70203-1010 - Added dialed_label to webform output
# 70206-1201 - Fixed allow_closers bug
# 70206-1332 - Added vicidial_recording_override users setting function
# 70212-1252 - Fixed small issue with CXFER
#
$version = '2.0.116';
$build = '70206-1332';
$version = '2.0.117';
$build = '70212-1252';
require("dbconnect.php");
@@ -1764,7 +1765,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
if (Ctasknum.length < 2)
{Ctasknum = '990009';}
var closerxfercamptail = '_L' + document.vicidial_form.xfercode.value;
tasknum = Ctasknum + "*CL_" + campaign + '' + closerxfercamptail + '**' + document.vicidial_form.lead_id.value + '**' + document.vicidial_form.phone_number.value + '*' + user + '*';
tasknum = Ctasknum + "*CL_" + campaign + '' + closerxfercamptail + '*CXFER*' + document.vicidial_form.lead_id.value + '**' + document.vicidial_form.phone_number.value + '*' + user + '*';
}
var regAXFvars = new RegExp("AXFER","g");
if (tasknum_string.match(regAXFvars))