ViciDial/agc_2-X
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26 Commits
Author SHA1 Message Date
mattf 7588e3056b Added new ADMIN keepalive options for setting the delay on the auto-dial and auto-dialFIll processes. 
Notes added on agent-only server optimizations in clusters

git-svn-id: svn://192.168.202.10@1915 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-03 13:29:22 +00:00
mattf 6ee66d9510 bug fixes for email functions and documentation 
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 06:42:43 +00:00
mattf 88e3a7d18c Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script 
Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes

git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-04-04 17:38:42 +00:00
mattf 1a1d5ca558 Added vdc_script_dispo_example.php script which can be customized to require specific fields be filled in before submitting 
Some docs updates
Some vicidial.php agent screen formatting changes

git-svn-id: svn://192.168.202.10@1598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-02-09 02:40:38 +00:00
mattf 0d3cd1ad44 changed vicidial_auto_calls table to MEMORY table and added memory unused reset nightly in ADMIN_keepalive_ALL.pl script 
git-svn-id: svn://192.168.202.10@1465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-07-04 02:05:41 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options 
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 06:51:18 +00:00
mattf 2939a69550 Added Active Voicemail Server and Auto Dial Limit to System Settings 
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-19 15:12:24 +00:00
mattf 58cb9f4d93 added more custom Vtiger actions and a Vtiger database optimization script 
added email, user_code and terriroty to the vicidial_users table as optional fields

git-svn-id: svn://192.168.202.10@1097 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-22 10:36:18 +00:00
mattf 660fd6020c Added options for call logging in vtiger_search.php 
git-svn-id: svn://192.168.202.10@1031 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-12 09:01:32 +00:00
mattf 3915256662 added INBOUND_MAN dial_method to allow for inbound call handling while list dialing manually 
admin.php, vicidial.php

git-svn-id: svn://192.168.202.10@974 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-13 07:58:56 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time 
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-07 09:34:41 +00:00
mattf 4d30c68e94 Several updates to documentation as well as update to meetme.conf for more conferences 
git-svn-id: svn://192.168.202.10@826 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-08 11:53:58 +00:00
mattf 88b9c99360 added more information to the LOAD_BALANCE document 
fixed bug in AST_timeonVDADall.php script

git-svn-id: svn://192.168.202.10@803 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-20 06:45:29 +00:00
mattf 07eff607b4 updated docs and ADMIN_backup.pl script 
git-svn-id: svn://192.168.202.10@797 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-17 20:14:30 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out 
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-17 09:38:18 +00:00
mattf 13827f2022 finished adding campaign_rank and fewest calls agent call routing 
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-16 19:33:45 +00:00
mattf 5d0ce9b450 added CLOSER call handling to the ALL_inbound agi script. 
Added status summary to the CLOSERstats.php report

git-svn-id: svn://192.168.202.10@693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-26 19:01:09 +00:00
mattf 09619969cf updated docs 
git-svn-id: svn://192.168.202.10@601 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-24 16:47:01 +00:00
mattf 0aacc365a6 updated LOAD_BALANCING.txt document to include instructions for 3 server load-balancing 
git-svn-id: svn://192.168.202.10@573 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-29 14:16:51 +00:00
mattf e268b48995 Added admin.php and database changes for system_settings and QueueMetrics integration 
git-svn-id: svn://192.168.202.10@518 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-12 20:20:35 +00:00
mattf a6885506eb updated docs to get ready for release 
git-svn-id: svn://192.168.202.10@444 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-12-22 19:08:39 +00:00
mattf 75a3cc574b added AST_VDauto_dial_FILL.pl script to ADMIN_keepalive_ALL.pl script as option 7. Also, added to install and docs 
git-svn-id: svn://192.168.202.10@399 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-21 01:44:14 +00:00
mattf 3c1836ed0e update of documentation 
removal of depricated documentation

git-svn-id: svn://192.168.202.10@230 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-29 15:35:01 +00:00
mattf 3bf826d10e docs error fixed 
git-svn-id: svn://192.168.202.10@149 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-10 13:32:18 +00:00
mattf 673492d10d update of documentation 
git-svn-id: svn://192.168.202.10@148 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-08-10 04:11:04 +00:00
root ff91d93a2d initial 2.0 tree trunk 
git-svn-id: svn://192.168.202.10@18 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-07-07 15:57:03 +00:00