ViciDial/agc_2-X
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0af685b77b6c349271e7e58f04ff165e45911446
Commit Graph
735 Commits
Author SHA1 Message Date
mattf 0af685b77b Added refresh_panel Agent API function 
git-svn-id: svn://192.168.202.10@3785 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 20:55:55 +00:00
mattf 0fe0e1f828 Added daily_phone_number_call_limit campaign setting 
git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-29 15:57:14 +00:00
mattf 24fa986d5e Updates for agent 3-way press-1 calls feature 
git-svn-id: svn://192.168.202.10@3778 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-18 21:07:19 +00:00
mattf c80835407c Added the "lead_dearchive" Non-Agent API function 
Documentation updates
Added LEAD_ARCHIVING.txt doc

git-svn-id: svn://192.168.202.10@3774 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-11-10 13:57:25 +00:00
mattf 791bcc138a Added agent_search_ingroup_list campaign and agent_search_list ingroup options 
git-svn-id: svn://192.168.202.10@3762 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-09-28 01:09:54 +00:00
mattf 2495f330f1 Added In-Group Third agent alert trigger settings 
git-svn-id: svn://192.168.202.10@3750 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-11 02:49:22 +00:00
mattf 9e806c71b7 Added force_per_call_notes campaign setting 
git-svn-id: svn://192.168.202.10@3748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-08-10 21:26:22 +00:00
mattf ad9eeda649 Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type 
Added additional in-group second-alert settings

git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-14 21:34:22 +00:00
mattf 3f4df6cfb6 Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls. 
git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-06-07 14:20:45 +00:00
mattf ad8f166650 Added List Weekday Resets, allowing for automatic list resets scheduled by day-of-the-week on a per-list basis. 
git-svn-id: svn://192.168.202.10@3731 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-25 12:17:50 +00:00
mattf 995148cde2 Added Latency Gaps logging 
Added Demographic Quotas campaign features
Added more logging for campaign test calls

git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-05-16 22:05:41 +00:00
mattf c962a03d2b Added agent screen latency logging, viewable in the Real-Time Report and 
the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-04-21 15:01:04 +00:00
mattf 3644c8f33a Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status. 
Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.

git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-12 15:42:36 +00:00
mattf 8f7f518083 Fix for AgentHangupCallRoute on ringing calls in vicidial.php 
Update to docs

git-svn-id: svn://192.168.202.10@3692 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-03-04 13:24:13 +00:00
mattf f9982005cf Added the ability to have multiple "No Agent Call URL" entries for a single Campaign/In-Group/List 
git-svn-id: svn://192.168.202.10@3680 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-04 21:27:58 +00:00
mattf 1dd8085107 Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info. 
git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-02-01 13:26:56 +00:00
mattf 53fa4f4864 Added "Agent Call Hangup Route" campaign settings, allowing you to send calls that an agent is finished with to a Call Menu, In-Group or a pre-recorded message before hanging up the call. 
NOTE: After upgrading your system, be sure to set each dialer to "Rebuild conf files" = 'Y' for this feature to work properly.
Changed year in admin screens to 2023.

git-svn-id: svn://192.168.202.10@3672 3d104415-ff17-0410-8863-d5cf3c621b8a
 2023-01-18 21:25:08 +00:00
mattf 62771313ae Added webphone_settings option to phones, pointed to a settings container 
git-svn-id: svn://192.168.202.10@3650 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-10-21 16:42:59 +00:00
mattf 1f88e0aa64 Added User Group "Script Override" option 
git-svn-id: svn://192.168.202.10@3634 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-09-01 13:54:01 +00:00
mattf cd05197ff8 Added pre_filter_recent_call DID settings and Inbound DID Detail Report 
git-svn-id: svn://192.168.202.10@3598 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-05-10 15:26:38 +00:00
mattf 08890aa5df Added List CID Group Override to the List Modification admin screen. 
Added new vicidial_dial_cid_log database call logging

git-svn-id: svn://192.168.202.10@3589 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-03-12 20:46:51 +00:00
mattf 31ed5a073c Added allow_web_debug system setting to disable $DB output by default. 
Added more input variable filtering

git-svn-id: svn://192.168.202.10@3567 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-21 15:41:15 +00:00
mattf a91fb13993 Added more logging of dial alerts, force PauseCode MDSKIP when skipping previewed lead in vicidial.php 
Added pause_max_url campaign feature
Updated CALL_URL_FEATURES.txt doc

git-svn-id: svn://192.168.202.10@3561 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-02-13 14:24:13 +00:00
mattf ce9aae2385 Added update_alt_url Non-Agent API function 
Added dispo_call_url as option for update_campaign Non-Agent API function
Added display of the URL ID to the URL Multi admin page
Added email_header_attach and allow_sendmail_bypass options.php settings for dispo_call_url.php script

git-svn-id: svn://192.168.202.10@3558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-28 02:43:52 +00:00
mattf f8b50ab028 Added auto_alt_threshold option for campaigns and override option for lists 
git-svn-id: svn://192.168.202.10@3553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2022-01-19 21:03:28 +00:00
mattf 4db3b9ff1e Added User Location to the Modify User page. Also added Queue Groups Admin pages, allowing you to define multiple campaigns and/or in-groups in a single Queue Group to be used in some reports. 
git-svn-id: svn://192.168.202.10@3543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-12-09 06:42:28 +00:00
mattf 72952f5cf2 Added MIN LENGTH to the Dispo Call URL ALT admin screen, allowing for a minimum call time threshold before a Dispo Call URL will trigger. 
git-svn-id: svn://192.168.202.10@3539 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-18 03:29:56 +00:00
mattf 4242aeb447 Added In-Group in_queue_nanque options 
Added optional phone_number search for lead_all_info function
Fix for Inbound Report with optional campaign-select AHT calc

git-svn-id: svn://192.168.202.10@3535 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-11-08 03:54:53 +00:00
mattf 9bdba61a17 Added 'Agent In-Call Tally Seconds Threshold' campaign setting, to better handle dialing volume on campaigns with long agent talk time. 
git-svn-id: svn://192.168.202.10@3531 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-10-22 17:53:13 +00:00
mattf c44003af08 Added batch_update_lead function to the Non-Agent API 
git-svn-id: svn://192.168.202.10@3522 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-09-19 13:23:07 +00:00
mattf 233b9a5847 Added PJSIP support for Asterisk 16 
git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-27 14:36:09 +00:00
mattf 23e3ef22d0 Fix for security issue, removed absolute path attachments for agc/dispo_send_email.php script, now attachments must be in "agc/attachments/" web directory 
git-svn-id: svn://192.168.202.10@3501 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-23 20:36:36 +00:00
mattf 1e8fb7a24b Added agc/dispo_list_quota.php script to deactivate lists once a limit of the number of leads matching set statuses is reached. See the comments in the code for more details. 
git-svn-id: svn://192.168.202.10@3493 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-13 19:17:32 +00:00
mattf 17ca1bc19e Added CID Group Failover campaign setting(cid_group_id_two) 
git-svn-id: svn://192.168.202.10@3489 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-08-01 00:38:51 +00:00
mattf 888a13abfc Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc. 
git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-16 05:49:21 +00:00
mattf fa75dbc90c Added display of the Phone Codes and Postal Codes that are loaded into the system. Linked from the System Settings page. 
git-svn-id: svn://192.168.202.10@3476 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-07 11:35:56 +00:00
mattf 7a35c8aa93 SECURITY NOTE: For agent screen Webform buttons, we have changed the default behavior to not include user credentials in non-custom URL strings unless you set the new agc/options.php settings to do so: "$user_pass_webform and "$phone_login_webform" See the "agc/options-example.php" file for more information. *This will not affect custom webform query strings that start with "VAR" 
git-svn-id: svn://192.168.202.10@3475 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-06 14:48:26 +00:00
mattf 100dbb2463 Added display of Call Time Holidays to the agent screen Scheduled Callbacks calendar 
git-svn-id: svn://192.168.202.10@3474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-06 05:40:26 +00:00
mattf 26d672ae63 Added User override for campaign manual_dial_filter setting 
git-svn-id: svn://192.168.202.10@3472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-05 15:00:49 +00:00
mattf 4a0deb3be7 Fixes for a couple of small issues(script two, manual dial ready timer) in agent screen 
git-svn-id: svn://192.168.202.10@3471 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-05 13:56:30 +00:00
mattf 12abf5be9f Added Transfer No Dispo campaign setting, allowing for transferred calls to not not immediately show the disposition panel on the agent screen. 
git-svn-id: svn://192.168.202.10@3470 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-02 14:22:01 +00:00
mattf 471759f33c Added CORS support for some admin web PHP scripts 
git-svn-id: svn://192.168.202.10@3460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-18 19:23:02 +00:00
mattf a84de7f6b2 Added CORS(Cross-Origin Resource Sharing) support for the VICIdial agent PHP scripts. see the CORS_SUPPORT.txt doc for more information. 
git-svn-id: svn://192.168.202.10@3459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-18 03:24:05 +00:00
mattf 43bb8364fe Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features 
git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-09 16:49:24 +00:00
mattf 6228b167a0 Added TILTX features for pre-carrier call filtering 
git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-06 14:08:45 +00:00
mattf 7a4ce83cc6 Added mohsuggest phone config option for SIP and IAX phones 
Added new option/layout to agc/alt_display.php

git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-29 21:02:47 +00:00
mattf 072a736182 Added calls_inqueue_count_ campaign options 
git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-26 15:05:26 +00:00
mattf 97ece9cfeb Fix for campaign ID underscore issue #1265 
git-svn-id: svn://192.168.202.10@3430 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-24 02:46:22 +00:00
mattf f985cb2dfb Added 'custom_fields_delete' option for update_list function of the Non-Agent API 
git-svn-id: svn://192.168.202.10@3418 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-02 15:14:41 +00:00
mattf 6212f54a96 Added populate_lead_comments in-group option, Issue #1229 
git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-26 02:48:36 +00:00